物性表

水的物性参数表

温度t °C 密度p比热容 cp 热导率入运动黏度V动力黏度n 普朗特数Pr kg/m3 kJ/(kg .K) W/(m ?K) m2/s Pa - s 0 999.9 4.212 0.551 1.789E-06 1.788E-03 13.67 1 999.9 4.210 0.553 1.741E-06 1.740E-03 13.26 2 999.9 4.208 0.556 1.692E-06 1.692E-0 3 12.84 3 999.9 4.206 0.558 1.644E-06 1.643E-03 12.43 4 999.8 4.204 0.560 1.596E-06 1.595E-03 12.01 5 999.8 4.202 0.563 1.548E-0 6 1.547E-03 11.60 6 999.8 4.199 0.565 1.499E-06 1.499E-03 11.18 7 999.8 4.197 0.567 1.451E-06 1.451E-03 10.77 8 999.7 4.195 0.569 1.403E-06 1.402E-03 10.35 9 999.7 4.193 0.572 1.354E-06 1.354E-03 9.94 10 999.7 4.191 0.574 1.306E-06 1.306E-03 9.52 11 999.6 4.190 0.577 1.276E-06 1.276E-03 9.27 12 999.4 4.189 0.579 1.246E-06 1.246E-03 9.02 13 999.3 4.189 0.582 1.216E-06 1.215E-03 8.77 14 999.1 4.188 0.584 1.186E-06 1.185E-03 8.52 15 999.0 4.187 0.587 1.156E-06 1.155E-03 8.27 16 998.8 4.186 0.589 1.126E-06 1.125E-03 8.02 17 998.7 4.185 0.592 1.096E-06 1.095E-03 7.77 18 998.5 4.185 0.594 1.066E-06 1.064E-03 7.52 19 998.4 4.184 0.597 1.036E-06 1.034E-03 7.27 20 998.2 4.183 0.599 1.006E-06 1.004E-03 7.02 21 998.0 4.182 0.601 9.859E-07 9.838E-04 6.86 22 997.7 4.181 0.603 9.658E-07 9.635E-04 6.70 23 997.5 4.180 0.605 9.457E-07 9.433E-04 6.54 24 997.2 4.179 0.607 9.256E-07 9.230E-04 6.38 25 997.0 4.179 0.609 9.055E-07 9.028E-04 6.22 26 996.7 4.178 0.610 8.854E-07 8.825E-04 6.06 27 996.5 4.177 0.612 8.653E-07 8.623E-04 5.90 28 996.2 4.176 0.614 8.452E-07 8.420E-04 5.74 29 996.0 4.175 0.616 8.251E-07 8.218E-04 5.58 30 995.7 4.174 0.618 8.050E-07 8.015E-04 5.42 31 995.4 4.174 0.620 7.904E-07 7.867E-04 5.31 32 995.0 4.174 0.621 7.758E-07 7.719E-04 5.20 33 994.7 4.174 0.623 7.612E-07 7.570E-04 5.09 34 994.3 4.174 0.625 7.466E-07 7.422E-04 4.98 35 994.0 4.174 0.627 7.320E-07 7.274E-04 4.87 36 993.6 4.174 0.628 7.174E-07 7.126E-04 4.75 37 993.3 4.174 0.630 7.028E-07 6.978E-04 4.64 38 992.9 4.174 0.632 6.882E-07 6.829E-04 4.53 39 992.6 4.174 0.633 6.736E-07 6.681E-04 4.42 40 992.2 4.174 0.635 6.590E-07 6.533E-04 4.31 41 991.8 4.174 0.636 6.487E-07 6.429E-04 4.23

物性材料表

特性Feature 耐高温、耐冲击、高流动性、尺寸稳定。High temperature resistance, impact resistance, high liquidity, dimension stability. 用途Use 电子、电器零件、汽车部件等。Electronic, electrical parts, auto parts, etc. 注塑条件Injection conditions 预干燥温度Pre-drying temperature 预干燥时间Pre-drying time 进料区温度Feed zone temperature 压缩区温度Compression zone temperature 熔融区温度Melting zone temperature 喷嘴温度Nozzle Temperature 模具温度Mold 注射压力Injection pressure 物理机械性能Physical and mechanical properties 项目Project 单位unit 试验方法Test method 数值Value 密度Density 熔点Melting point 成型收缩率Mold Shrinkage 吸水率（24小时，23℃）Water Absorption (24 hours, 23 ℃) 熔融指数Melt Index 阻燃等级Flame Rating 拉伸断裂强度Tensile Strength 拉伸模量Tensile modulus 断裂伸长率Elongation at break 弯曲强度Bending 弯曲模量Bending modulus 悬臂梁（无缺口）冲击强度Izod (unnotched) impact strength 悬臂梁缺口冲击强度Izod notched impact strength 洛氏硬度Rockwell hardness 热变形温度（0.45MPa）Heat Deflection Temperature（0.45MPa） Dielectric Strength 绝缘破坏强度 Arc resistance 耐电弧性 Dielectric Constant 介电常数 Dielectric Losses 介电损耗 Characteristics 特性平衡吸湿量Moisture Absorption at Equilibrium 线性成型收缩率，横向Linear Mould Shrinkage, Transverse 断裂伸长率Elongation at Break 屈服伸长率Elongation at Yield

常见制冷剂热力性质表

附录：附表1：R12饱和液体及蒸汽热力性质表附表2：R13饱和液体及蒸汽热力性质表附表3：R22饱和液体及蒸汽热力性质表附表4：R134a饱和液体及蒸汽热力性质表附表5：R152a饱和液体及蒸汽热力性质表附表6：R600a饱和液体及蒸汽热力性质表附表7：R407c饱和液体及蒸汽热力性质表附表8：R123饱和液体及蒸汽热力性质表附表9：R410a饱和液体及蒸汽热力性质表

附表1：R12饱和液体及蒸汽热力性质表 R12饱和液体及蒸汽热力性质表温度绝对压力密度密度比焓比焓比熵比熵t pρ′ρ″h′h″s′s″℃MPa kg/m3kg/m3kJ/kg kJ/kg kJ/kg·K kJ/kg·K -1000.00118851679.10.099959113.32306.090.60771 1.721 -990.00130441676.50.10908114.14306.540.61242 1.7172 -980.00142981673.90.1189114.96306.980.61711 1.7135 -970.00156531671.30.12945115.78307.430.62178 1.7098 -960.00171171668.60.14077116.6307.880.62642 1.7062 -950.001869616660.15291117.42308.320.63105 1.7026 -940.00203971663.40.16592118.24308.770.63564 1.6992 -930.00222281660.70.17983119.06309.230.64022 1.6958 -920.00241971658.10.19471119.88309.680.64477 1.6925 -910.00263111655.50.21059120.71310.130.6493 1.6892 -900.0028581652.80.22754121.53310.590.65381 1.6861 -890.00310131650.20.24561122.36311.040.6583 1.6829 -880.00336171647.50.26485123.18311.50.66277 1.6799 -870.00364041644.90.28532124.01311.960.66722 1.6769 -860.00393831642.20.30708124.83312.410.67164 1.6739 -850.00425651639.60.33019125.66312.870.67605 1.6711 -840.00459591636.90.35471126.49313.340.68044 1.6683 -830.00495781634.30.38072127.32313.80.68481 1.6655 -820.00534321631.60.40827128.15314.260.68916 1.6628 -810.005753416290.43743128.98314.720.69349 1.6602 -800.00618961626.30.46827129.81315.190.6978 1.6576 -790.00665291623.60.50087130.64315.650.7021 1.655 -780.007144916210.53531131.47316.120.70637 1.6525 -770.00766671618.30.57164132.31316.580.71063 1.6501 -760.00821981615.60.60996133.14317.050.71487 1.6477 -750.00880561612.90.65034133.98317.520.7191 1.6454 -740.00942561610.30.69286134.81317.990.7233 1.6431 -730.010*******.60.73761135.65318.460.72749 1.6409 -720.010*******.90.78466136.49318.930.73167 1.6387 -710.0115061602.20.83411137.33319.40.73583 1.6365 -700.0122781599.50.88605138.17319.870.73997 1.6344 -690.0130921596.80.94056139.01320.340.74409 1.6323 -680.013951594.10.99774139.85320.820.7482 1.6303 -670.0148541591.4 1.0577140.69321.290.7523 1.6283 -660.0158051588.7 1.1205141.54321.760.75638 1.6264

PA10T材料物性表

P ROVISIONAL D ATA S HEET G RIVORY HT G RIVORY XE 4027 BLACK 9916 Product description Grivory XE 4027 black 9916 is a 30% glass-fibre reinforced flame retardant (UL 94 V-0) engineering thermoplastic material based on a semicrystalline, partially aromatic co-polyamide. Grivory XE 4027 black 9916 is free of halogens and red phosphorus. RoHS: Grivory XE 4027 black 9916 is in compliance with RoHS (2002/95/EC, Re-striction of Hazardous Substances). WEEE:Parts produced from Grivory XE 4027 black 9916 are not subject to "selec-tive treatment" according the Directive 2002/96/EC on Waste Electrical and Elec-tronic Equipment. ISO polymer designation: PA 10T/X ASTM designation: PPA, polyphthalamide The main distinguishing features of Grivory HT-PPA, when compared to other poly-amides, are its good performance at high temperatures providing parts which are stiffer, stronger, have better heat distortion and dimensional stability as well as excel-lent chemical resistance and low moisture absorption. Grivory XE 4027 black 9916 is especially suitable for injection moulded components in electrical and electronic applications which require a flame class acc. UL 94 V-0. The material is suitable for lead-free SMT reflow soldering acc. i.e. JEDEC J-STD-020C (peak temperature 260°C). Compo-nents conforming to JEDEC MSL1 are achievable.

水的物性参数表

温度t ℃ 密度ρ kg/m3 比热容cp kJ/(kg﹒K) 热导率λ W/(m﹒K) 运动黏度ν m2/s 动力黏度η Pa﹒s 普朗特数Pr 0 999.9 4.212 0.551 1.789E-06 1.788E-03 13.67 1 999.9 4.210 0.553 1.741E-06 1.740E-03 13.26 2 999.9 4.208 0.556 1.692E-06 1.692E-0 3 12.84 3 999.9 4.206 0.558 1.644E-06 1.643E-03 12.43 4 999.8 4.204 0.560 1.596E-06 1.595E-03 12.01 5 999.8 4.202 0.563 1.548E-0 6 1.547E-03 11.60 6 999.8 4.199 0.565 1.499E-06 1.499E-03 11.18 7 999.8 4.197 0.567 1.451E-06 1.451E-03 10.77 8 999.7 4.195 0.569 1.403E-06 1.402E-03 10.35 9 999.7 4.193 0.572 1.354E-06 1.354E-03 9.94 10 999.7 4.191 0.574 1.306E-06 1.306E-03 9.52 11 999.6 4.190 0.577 1.276E-06 1.276E-03 9.27 12 999.4 4.189 0.579 1.246E-06 1.246E-03 9.02 13 999.3 4.189 0.582 1.216E-06 1.215E-03 8.77 14 999.1 4.188 0.584 1.186E-06 1.185E-03 8.52 15 999.0 4.187 0.587 1.156E-06 1.155E-03 8.27 16 998.8 4.186 0.589 1.126E-06 1.125E-03 8.02 17 998.7 4.185 0.592 1.096E-06 1.095E-03 7.77 18 998.5 4.185 0.594 1.066E-06 1.064E-03 7.52 19 998.4 4.184 0.597 1.036E-06 1.034E-03 7.27 20 998.2 4.183 0.599 1.006E-06 1.004E-03 7.02 21 998.0 4.182 0.601 9.859E-07 9.838E-04 6.86 22 997.7 4.181 0.603 9.658E-07 9.635E-04 6.70 23 997.5 4.180 0.605 9.457E-07 9.433E-04 6.54 24 997.2 4.179 0.607 9.256E-07 9.230E-04 6.38 25 997.0 4.179 0.609 9.055E-07 9.028E-04 6.22 26 996.7 4.178 0.610 8.854E-07 8.825E-04 6.06 27 996.5 4.177 0.612 8.653E-07 8.623E-04 5.90 28 996.2 4.176 0.614 8.452E-07 8.420E-04 5.74 29 996.0 4.175 0.616 8.251E-07 8.218E-04 5.58 30 995.7 4.174 0.618 8.050E-07 8.015E-04 5.42 31 995.4 4.174 0.620 7.904E-07 7.867E-04 5.31 32 995.0 4.174 0.621 7.758E-07 7.719E-04 5.20 33 994.7 4.174 0.623 7.612E-07 7.570E-04 5.09 34 994.3 4.174 0.625 7.466E-07 7.422E-04 4.98 35 994.0 4.174 0.627 7.320E-07 7.274E-04 4.87 36 993.6 4.174 0.628 7.174E-07 7.126E-04 4.75 37 993.3 4.174 0.630 7.028E-07 6.978E-04 4.64 38 992.9 4.174 0.632 6.882E-07 6.829E-04 4.53 39 992.6 4.174 0.633 6.736E-07 6.681E-04 4.42 40 992.2 4.174 0.635 6.590E-07 6.533E-04 4.31 41 991.8 4.174 0.636 6.487E-07 6.429E-04 4.23

物性参数表

常用溶剂一、乙醇（ethyl alcohol，ethanol）CAS No.：64-17-5 （1）分子式 C2H6O （2）相对分子质量 46.07 （3）结构式 CH3CH2OH ，（4）外观与性状：无色液体，有酒香。（5）熔点（℃）：-114.1 （6）沸点（℃）：78.3 溶解性:与水混溶，可混溶于醚、氯仿、甘油等多数有机溶剂; 密度：相对密度(水=1)0.79;相对密度(空气=1)1.59; 稳定性:稳定;危险标记7(易燃液体); 主要用途:用于制酒工业、有机合成、消毒以用作溶剂

二、甲醇（methyl alcohol，Methanol）CAS No.：67-56-1 （1）分子式 CH4O （2）相对分子质量32．04 （3）结构式 CH3O，（4）外观与性状：无色澄清液体，有刺激性气味。（5）熔点（℃）：-97.8，凝固点 -97．49℃，沸点64．5℃．闪点(开口)16℃，燃点470℃，折射率1. 3285，表面张力22．55×10-3N／m （6）相对密度(20 ℃／4℃)0．7914 溶解度参数δ＝14．8，能与水、乙醇、乙醚、丙酮、苯、氯仿等有机溶剂混溶，甲醇对金属特别是黄铜有轻微的腐蚀性。易燃，燃烧时有无光的谈蓝色火焰。蒸气能与空气形成爆炸混合物．爆炸极限6．0％-36．5％(vol)。纯品略带乙醇味，粗品刺鼻难闻。有毒可直接侵害人的肢体细胞组织．特别是侵害视觉神经网膜，致使失明。正常人一次饮用4一10g纯甲醉可产生严重中毒。饮用7-8g可导致失明，饮用

30-100g就会死亡。空气中甲酵蒸气最高容许浓度5mg／m3。

水的物性参数表之令狐文艳创作

温度t ℃ 令狐文艳密度ρ kg/m3 比热容cp kJ/(kg﹒K) 热导率λ W/(m﹒K) 运动黏度ν m2/s 动力黏度η Pa﹒s 普朗特数Pr 0 999.9 4.212 0.551 1.789E-06 1.788E-03 13.67 1 999.9 4.210 0.553 1.741E-06 1.740E-03 13.26 2 999.9 4.208 0.556 1.692E-06 1.692E-0 3 12.84 3 999.9 4.206 0.558 1.644E-06 1.643E-03 12.43 4 999.8 4.204 0.560 1.596E-06 1.595E-03 12.01 5 999.8 4.202 0.563 1.548E-0 6 1.547E-03 11.60 6 999.8 4.199 0.565 1.499E-06 1.499E-03 11.18 7 999.8 4.197 0.567 1.451E-06 1.451E-03 10.77 8 999.7 4.195 0.569 1.403E-06 1.402E-03 10.35 9 999.7 4.193 0.572 1.354E-06 1.354E-03 9.94 10 999.7 4.191 0.574 1.306E-06 1.306E-03 9.52 11 999.6 4.190 0.577 1.276E-06 1.276E-03 9.27 12 999.4 4.189 0.579 1.246E-06 1.246E-03 9.02 13 999.3 4.189 0.582 1.216E-06 1.215E-03 8.77 14 999.1 4.188 0.584 1.186E-06 1.185E-03 8.52 15 999.0 4.187 0.587 1.156E-06 1.155E-03 8.27 16 998.8 4.186 0.589 1.126E-06 1.125E-03 8.02 17 998.7 4.185 0.592 1.096E-06 1.095E-03 7.77 18 998.5 4.185 0.594 1.066E-06 1.064E-03 7.52 19 998.4 4.184 0.597 1.036E-06 1.034E-03 7.27 20 998.2 4.183 0.599 1.006E-06 1.004E-03 7.02 21 998.0 4.182 0.601 9.859E-07 9.838E-04 6.86 22 997.7 4.181 0.603 9.658E-07 9.635E-04 6.70 23 997.5 4.180 0.605 9.457E-07 9.433E-04 6.54 24 997.2 4.179 0.607 9.256E-07 9.230E-04 6.38 25 997.0 4.179 0.609 9.055E-07 9.028E-04 6.22 26 996.7 4.178 0.610 8.854E-07 8.825E-04 6.06 27 996.5 4.177 0.612 8.653E-07 8.623E-04 5.90 28 996.2 4.176 0.614 8.452E-07 8.420E-04 5.74 29 996.0 4.175 0.616 8.251E-07 8.218E-04 5.58 30 995.7 4.174 0.618 8.050E-07 8.015E-04 5.42 31 995.4 4.174 0.620 7.904E-07 7.867E-04 5.31 32 995.0 4.174 0.621 7.758E-07 7.719E-04 5.20 33 994.7 4.174 0.623 7.612E-07 7.570E-04 5.09 34 994.3 4.174 0.625 7.466E-07 7.422E-04 4.98 35 994.0 4.174 0.627 7.320E-07 7.274E-04 4.87 36 993.6 4.174 0.628 7.174E-07 7.126E-04 4.75 37 993.3 4.174 0.630 7.028E-07 6.978E-04 4.64 38 992.9 4.174 0.632 6.882E-07 6.829E-04 4.53 39 992.6 4.174 0.633 6.736E-07 6.681E-04 4.42 40 992.2 4.174 0.635 6.590E-07 6.533E-04 4.31 41 991.8 4.174 0.636 6.487E-07 6.429E-04 4.23 42 991.4 4.174 0.638 6.384E-07 6.325E-04 4.16 43 991.0 4.174 0.639 6.281E-07 6.221E-04 4.08 令狐文艳

材料物性表

EXTRUSION APPLICATION

Introduction Responsible for a long line of accomplishments in outstanding engineering plastics, UBE NYLON products have won the trust and respect of users the world over. UBE NYLON – NYLON 6, NYLON COPOLYMERS – is in wide use throughout industry with their unique properties utilized to their fullest potential. UBE NYLON 6 has a number of excellent properties as follows: Excellent in impact strength and rigidity Having a smaller friction coefficient, thus excellent in abrasion resistance Excellent in resistance to oils, solvents and chemicals Superior in heat resistance Appropriate to mass production, contributing to cost reduction Summary 1. Introduction 2. Nomenclature 3. Monofilament Applications 4. Film Applications 5. TERPALEX Polyamide 6/66/12 Copolymer Nomenclature The first 2 digits in the code indicate the type of Polyamide. The third and fourth digits indicate the molecular weight level for 1000 series. In case of copolymer, the third digit shows the viscosity level. The co-polymerization ratio can be roughly calculated from the fourth digit multiplying by 5. “T” means the basic grade for monofilament application and the grade contain some additives for maintain good process stability and high trans-parency. In case of “MT”, means monomer con-taining grade offering good flexibility and softness. 10: Polyamide 6 homopolymer 50: Polyamide 6/66 copolymer 70: Polyamide 6/12 copolymer Ex. 1022FDX04: : c.a. 22 x 1,000 = 22,000 Ex. 5034MTX1: : level = 3 (high viscosity) : c.a. 80/20(4 x 5 = 20et%) : monomer-contain type 2 Introduction

水的物性参数表

温度t °C 密度p比热容cp 热导率入运动黏度V动力黏度n 普朗特数P r kg/m3 kJ/(kg .K) W/(m ? K) m2/s Pa - s 0 999.9 4.212 0.551 1.789E-06 1.788E-03 13.67 1 999.9 4.210 0.553 1.741E-06 1.740E-03 13.26 2 999.9 4.208 0.556 1.692E-06 1.692E-0 3 12.84 3 999.9 4.206 0.558 1.644E-06 1.643E-03 12.43 4 999.8 4.204 0.560 1.596E-06 1.595E-03 12.01 5 999.8 4.202 0.563 1.548E-0 6 1.547E-03 11.60 6 999.8 4.199 0.565 1.499E-06 1.499E-03 11.18 7 999.8 4.197 0.567 1.451E-06 1.451E-03 10.77 8 999.7 4.195 0.569 1.403E-06 1.402E-03 10.35 9 999.7 4.193 0.572 1.354E-06 1.354E-03 9.94 10 999.7 4.191 0.574 1.306E-06 1.306E-03 9.52 11 999.6 4.190 0.577 1.276E-06 1.276E-03 9.27 12 999.4 4.189 0.579 1.246E-06 1.246E-03 9.02 13 999.3 4.189 0.582 1.216E-06 1.215E-03 8.77 14 999.1 4.188 0.584 1.186E-06 1.185E-03 8.52 15 999.0 4.187 0.587 1.156E-06 1.155E-03 8.27 16 998.8 4.186 0.589 1.126E-06 1.125E-03 8.02 17 998.7 4.185 0.592 1.096E-06 1.095E-03 7.77 18 998.5 4.185 0.594 1.066E-06 1.064E-03 7.52 19 998.4 4.184 0.597 1.036E-06 1.034E-03 7.27 20 998.2 4.183 0.599 1.006E-06 1.004E-03 7.02 21 998.0 4.182 0.601 9.859E-07 9.838E-04 6.86 22 997.7 4.181 0.603 9.658E-07 9.635E-04 6.70 23 997.5 4.180 0.605 9.457E-07 9.433E-04 6.54 24 997.2 4.179 0.607 9.256E-07 9.230E-04 6.38 25 997.0 4.179 0.609 9.055E-07 9.028E-04 6.22 26 996.7 4.178 0.610 8.854E-07 8.825E-04 6.06 27 996.5 4.177 0.612 8.653E-07 8.623E-04 5.90 28 996.2 4.176 0.614 8.452E-07 8.420E-04 5.74 29 996.0 4.175 0.616 8.251E-07 8.218E-04 5.58 30 995.7 4.174 0.618 8.050E-07 8.015E-04 5.42 31 995.4 4.174 0.620 7.904E-07 7.867E-04 5.31 32 995.0 4.174 0.621 7.758E-07 7.719E-04 5.20 33 994.7 4.174 0.623 7.612E-07 7.570E-04 5.09 34 994.3 4.174 0.625 7.466E-07 7.422E-04 4.98 35 994.0 4.174 0.627 7.320E-07 7.274E-04 4.87 36 993.6 4.174 0.628 7.174E-07 7.126E-04 4.75 37 993.3 4.174 0.630 7.028E-07 6.978E-04 4.64 38 992.9 4.174 0.632 6.882E-07 6.829E-04 4.53 39 992.6 4.174 0.633 6.736E-07 6.681E-04 4.42 40 992.2 4.174 0.635 6.590E-07 6.533E-04 4.31 41 991.8 4.174 0.636 6.487E-07 6.429E-04 4.23

常用材料的热物性参数

表1 各种金属的热物性值温度 C 比热 cal/(g·C) 导热系数 cal/(cm·s· C) 密度(g/cm3)液相线、固相线温度 (C) =7.88(20C) =7.3(1500C) =7.0(1600C) =7.86(15C) =7.86(15C) =7.85(15C) =7.85(15C) =7.83(15C)

续表1 各种金属的热物性值温度 C 比热 cal/(g·C) 导热系数 cal/(cm·s· C) 密度(g/cm3)液相线、固相线温度 (C) =7.73(15C) Ts=1488 T L=1497 =7.84(15C) T S=1420 T L=1520 =7.7(15C) 13.1Cr,0.5Ni T S=1399 T L=1454 =7.0(15C) 比热相对于普通铸铁

=7.1(15C) 温度 C 比热 cal/(g·C) 导热系数 cal/(cm·s· C) 密度(g/cm3)液相线、固相线温度 (C) =7.5~7.8(15C) =8.92 T S=T L=1083

s=2.70(15C) T S=T M=660.2 温度 C 比热 cal/(g·C) 导热系数 cal/(cm·s· C) 密度(g/cm3)液相线、固相线温度 (C) s=1.74 T L=T S=651 s=6.09 T S=1395 T L=1427

表2 铸型的热物性计算公式

硅砂，干型，呋喃铸型600C以下 0.385<<0.494 0.0058

水的物性参数表

水的物性参数表案场各岗位服务流程销售大厅服务岗： 1、销售大厅服务岗岗位职责： 1)为来访客户提供全程的休息区域及饮品; 2)保持销售区域台面整洁; 3)及时补足销售大厅物资,如糖果或杂志等; 4)收集客户意见、建议及现场问题点； 2、销售大厅服务岗工作及服务流程阶段工作及服务流程班前阶段1）自检仪容仪表以饱满的精神面貌进入工作区域 2）检查使用工具及销售大厅物资情况，异常情况及时登记并报告上级。班中工作程序服务流程行为规范迎接指引递阅资料上饮品（糕点）添加茶水工作要求 1）眼神关注客人，当客人距3米距离时，应主动跨出自己的位置迎宾，然后侯客迎询问客户送客户

注意事项 15度鞠躬微笑问候：“您好！欢迎光临！”2）在客人前方1-2米距离领位，指引请客人向休息区，在客人入座后问客人对座位是否满意：“您好！请问坐这儿可以吗？”得到同意后为客人拉椅入座“好的，请入座！” 3）若客人无置业顾问陪同，可询问：请问您有专属的置业顾问吗？，为客人取阅项目资料，并礼貌的告知请客人稍等，置业顾问会很快过来介绍，同时请置业顾问关注该客人； 4）问候的起始语应为“先生-小姐-女士早上好，这里是XX销售中心，这边请”5）问候时间段为8:30-11:30 早上好11:30-14:30 中午好 14:30-18:00下午好 6）关注客人物品，如物品较多，则主动询问是否需要帮助（如拾到物品须两名人员在场方能打开，提示客人注意贵重物品）； 7）在满座位的情况下，须先向客人致歉，在请其到沙盘区进行观摩稍作等

待；阶段工作及服务流程班中工作程序工作要求注意事项饮料（糕点服务） 1）在所有饮料（糕点）服务中必须使用托盘； 2）所有饮料服务均已“对不起，打扰一下，请问您需要什么饮品”为起始； 3）服务方向：从客人的右面服务； 4）当客人的饮料杯中只剩三分之一时，必须询问客人是否需要再添一杯，在二次服务中特别注意瓶口绝对不可以与客人使用的杯子接触； 5）在客人再次需要饮料时必须更换杯子；下班程序1）检查使用的工具及销售案场物资情况，异常情况及时记录并报告上级领导； 2）填写物资领用申请表并整理客户意见；3）参加班后总结会； 4）积极配合销售人员的接待工作，如果下班时间已经到，必须待客人离开后下班；

水的物性参数表培训资料

水的物性参数表