中级商务英语写作参考范文

中级商务英语写作参考范文

1.You are the Human Resources Manager of an insurance company. You want to

arrange a 2-cay team building event with Team-Plus for eight sales staff.

Write a memo of 40-50 words to your assistant:

●telling him to contact the provider

●saying who and how long the event is for

●suggesting two possible weekends for the event

Suggested answer

Jim

Could you please contact Team-Plus to organize a team-building event for sales staff? There would be eight participants and the course should last for two days. I suggest the weekend of 24/25 November or, if that is not possible, the following weekend. Thanks!

Alan

2.You are Head of Personnel at a large international company. You have just

appointed Ms Francesca Bianchi as the new Sales Manger at Head Office.

Write a memo of 40-50 words to Head Office staff:

●announcing Ms Bianchi’s appointment

●saying when she will start work

●asking staff to give her a friendly welcome

Suggested answer

Dear all

I have the pleasure of announcing that Ms Francesca Bianchi has been appointed as the new Sales Manager at Head Office. Ms. Bianchi is due to join us on Monday 17th. Please give her a friendly welcome when she starts work.

Thank you!

Susan Beck

3.You are the office manager at an insurance company. You have arranged for

contractors to upgrade your computer system. This means the system will be shut down for a full day.

Write a memo of 40-50 words:

●informing staff of the shutdown

●telling them when it will happen

●asking them to prepare alternative work for the day.

Suggested answer

Dear all

As you know we plan to upgrade our computer system. The system will be shut down all day on July 4th to allow for the upgrading work to be carried out. Could you please make sure that you have work which does not require a computer for this day? Thank you!

Marie Santer

4.You are a manager at an auditors called Golding & Co. Your company has just

merged with a competitor to become MasonGolding. You have been asked to informed staff of the change of name.

Write a memo of 40-50 words:

●informing staff of the new name

●telling them when to start using the new name

●asking staff to use only the new name after that time

Suggested answer

Dear all

I would like to inform you that, following the recent merger with Mason and Son, the new name for our company will be MasonGolding. This name becomes official on

July 2nd, 2013. Please note that from this time, the new company name only should be used.

Thank you!

Port

5.You are the manager of a small office. In order to reduce costs and improve the

company’s environmental practices, you have decided to collect and recycle all paper used in the office.

Write a memo of 40-50 words:

●informing staff of the new policy

●explaining how the paper will be collected

●requesting staff to co-operate with the scheme

Suggested answer

Dear all

Please note that from next Monday we are introducing an environmentally friendly scheme. All used paper from the office will be recycled. Used sheets should be placed in the green bin next to the photocopier for collection. All staff are asked for their full cooperation with this scheme.

Thank you!

Paul

6.You work in the Accounts Department and are responsible for checking

employees’ expenses.

Write a memo of 40-50 words:

●reminding them of the importance of receipts

●telling them how expenses will be paid

●saying how long expenses payments take to process

Suggested answer

To: all staff

From: Roger Hargreaves

Re: Expenses

May I remind all staff that you need to include receipts with all expenses claims. Claims will not be accepted without receipts. Expenses are now all paid by cheque rather than in cash and it will take approximately two weeks to process each claim. Thank you.

7.You work in the Human Resources Department.

Write a 40-50 word e-mail about staff appraisals to managers:

●telling them when the appraisals should take place

●asking them to send a copy of the appraisal report to you

●reminding them to book an interview room if necessary

Suggested answer

To: all managers

From: Mandy Fort

Subject: Staff Appraisals

I would like to remind you that you should be holding your staff appraisals this month. Once you have completed them could you please send me a copy of each report? If you would like to use an interview room please remember to reserve it in advance. Thank you.

8. You are a regional salesman for an office equipment supplier. You are organizing

your schedule for visiting your existing clients next month.

Write an email of 40-50 words to one of your clients:

●explaining why you would like to visit them

●proposing a time to visit

●asking them to suggest an alternative if necessary

Suggested answer

Dear Mr Driscoll

Our new catalogue is now ready. I will be in your area on 14th August and would be able to visit your office to discuss our special autumn offers with you then. Please let me know if this would be convenient or contact me to suggest an alternative.

9.You are a key account manager for a telecommunications company. You are going

to be out of the office for a week.

Write an email of 40-50 words to one of your clients:

●telling them how long you will be away

●explaining where you will be

●suggesting who they can contact while you are away.

Suggested answer

Dear Mr Pawlak

I will be out of the office for ten days from 18th March. I will be attending the telecommunications Trade fair in Hamburg. While I am away my colleague Chloe Richards will be looking after my clients, please contact her with any queries or

problems you may have.

10.You work for a company that sells electrical goods. You have recently visited a

potential supplier in Slovakia. Look at the memo and your handwritten notes.

Write a 120-140 word report recommending whether your company should deal with the supplier or not.

Suggested answer

Report on suitability of Ludova Technologies Slovensko (LTS)

Introduction

The aim of this report is to assess whether the Slovakian company Ludova Technologies would be a suitable supplier of electrical goods for us.

Findings

A recent visit to the company showed that its facilities are quite old, which results

in a rather limited production capacity. Despite this, LTS produces an extensive range of high-quality electrical products including radios, CD players, cassette and video recorders.

However, the out-of-date machinery means lengthy delivery times of up to three months. This situation may change when the planned modernization takes place next year.

Conclusion

At present LTS would not be suitable for large orders requiring quick delivery.

Recommendations

It is recommended that we remain in contact with LTS and reconsider a supply contract once the factory modernization is completed.

11.You are the manager of an office supplies company. A colleague has received a

letter complaining about an order for office furniture. She has left the letter for you to answer and has written some notes on it.

Write a 120-140 word reply using the letter below and the handwritten notes.

Do not include addresses.

Bureautech

33 avenue Louis Blanc

75019 Paris

France

The Manager

Adhoc Designs

29 George Street

Dover

England

June 28 2001

Order No. B13 / 4620

Dear Sir

I am writing to complain about your handling of the above order for 20 Linsdon

with.

When we placed our order with you in April, we were assured that the desks would be the goods.

In addition, two of the desks are badly damaged and will need replacing.

Also, we were told that as we were established customers, you would give us a special

discount of 10 per cent off your catalogue prices. I note from your invoice that this discount has not been given.

I trust any future orders we place with you will be dealt with in a more satisfactory manner.

I look forward to your reply.

Yours faithfully

Paul Chandler