酒店服务常用英语
Part one : general expressions
1)Good morning
(afternoon ,
evening),sir
(madam).早上
好(下午、晚
上好),好,先
生(夫人)
2)How do you do?
(-- how do you
do ?)您好!3)Hello (or hi )!
您好!
4)How is
everything
(with you )?(您的)一切都好吗?
5)How are you
getting on
( or along )
these days ?
这几天过得怎
么样?
6)How are you ?
(-
Fine ,thank
you .and you? )
您的身体好
吗?
7)Glad (nice )
to see you .见到您很高兴。
8)Welcome to
our hotel.
欢迎到我们的酒店来!
9)It’s nice to
meet you
again , Mr.
Johnson .再次
见到您太好
了,约翰逊先
生。
10)Good
–bye.(or
bye-bye)再
见!
11)Good night.晚
安(晚间告别
用)
12)Have a good
rest.祝您休
息好!
13)See you later
(tomorrow).
以后(明天)见!
14)Hope to see
you again
soon.
希望不久再见到
您!
15)Have a good
time.
祝您过得愉快!
16)We wish you a
pleasant stay
in our hotel.
愿您在我们饭
店过得愉快!
17)Please don’t
leave
anything
behind.请不
要遗忘你的东
西。
18)Mind (or
watch) your
step!
请走好!
19)We wish you a
pleasant
journey.
祝您旅途愉快!
20)Have a nice
trip!一路平
安!
21)All the best!
万事如意。
22)Take care!多
保重!
23)Good luck!祝
您好运!
24)Thank you
(very much)
谢谢您(非常感
谢)。
25)Thanks a lot.
多谢。
26)Thank you for
coming.
谢谢您的光临。
27)Thank you for
staying in
our hotel.
感谢您在我们饭店
下榻。
28)I’m very
grateful to
you.
非常感谢您。
29)It’s very
kind of you.
谢谢,您真客气。
30)You are (most)
welcome.
不用谢,不用客气。
31)Not at all.不
用谢。
32)Don’t
mention it.不
用谢。
33)My
pleasure.(or
with
pleasure)
很高兴能为您服
务。
34)Glad to be of
service.
很高兴为您服务。
35)At your
service.乐意
为您效劳。
36)I’m sorry.很
抱歉。
37)Excuse me.对
不起。
38)I’m terribly
sorry. It’s
my fault.
非常抱歉,那是我
的过错。
39)I’m awfully
sorry for my
carelessness.
对于我的粗心
大意我非常抱
歉。
40)Sorry to have
kept you
waiting.
对不起,让您久等
了。
41)Sorry to
interrupt
you.
对不起,打扰了。
42)That’s all
right.这没什
么。
43)It doesn’t
matter.没关
系。
44)Never mind.不
要紧,没关系。
45)Let’s forget
it.算了吧!
46)What can I do
for you?
我能为您干点什
么?
47)Can I help
you?
48)我能为您干点
什么?
49)Is there
anything I
can do for
you?
有什么能为您效劳的吗?
50)Just a moment,
please.
请稍等一下。
51)Don’t worry
about it别担
心。
52)I beg your
pardon?(or
Pardon?)
对不起,请再说一遍好吗?
53)You are
wanted on the
phone, Mr.
Bellow.贝罗
先生,有您的
电话。
54)Who is
speaking,
please?
请问您是谁?(电话用语)
55)I’ll switch
you to Room
1120.
我马上给您接301房间。
56)What number
are you
calling?
请问对方什么电话号码。
57)Who would you
like to talk
to?
请问受话人姓名?
58)Could you
hold the line,
please?
请(拿着话筒)稍
等一会好吗?
59)Here are come
letters for
you.
这是您的信。
60)What a shame!
多可惜!
61)I’m sorry to
hear that!
听到这事我很难
过。
62)We are all
sorry to hear
of your
illness.听说
您病了都很担
心。
63)There ,there,
Now try not to
get too upset
about it.
好啦,不要为这事
太烦恼了。
64)I wish you
good health.
祝您健康。
65)Let me wish
you every
success.
祝您一切顺利!
66)Happy New
Year!新年快
乐!
67)Merry
Christmas!圣
诞节快乐!
68)Happy
birthday to
you!
祝您生日快乐!
69)Congratulati
ons!祝贺您!
(恭喜)
70)My hearty
congratulati
ons!
衷心祝贺您!
71)As you
wish(or like)
随您的便。
72)Certainly.当
然可以。
73)Of course.当
然可以。
74)Go ahead and
do what you
like.
干吧,你喜欢干什
么就干什么。
75)I’m sorry,
that’s not
allowed.
对不起,这是不允
许的。
76)No, I’m
afraid not.
不,恐怕不行。
77)Out of the
question,
I’m afraid.
恐怕不可能。
78)Walk straight
ahead.一直往
前走。
79)Turn
left(right).
往左(右)转。
80)Go
upstairs(dow
nstairs).
上(下)楼。
81)Take the lift
to the third
floor.
乘电梯到三楼。
82)The lifts are
in the lobby
near the main
entrance.
电梯间在大厅靠大
门外。
83)The bellman
will show you
the way to the
banquet hall.
大堂服务员将领您
去宴会厅。
84)There is a
washroom at
the end of the
corridor.洗
手间在走廊尽
头。
85)The post and
cable service
is opposite
the bar.
邮电所在酒吧对
面。
86)The bank is
next to the
shop.
银行在小卖部隔
壁。
87)You can get
your money
changed at
the
cashier’s
desk.
你可以收银外兑换
钱。
88)How much
would you
like to
change?你要
兑换多少呢?
89)The rates of
exchange are
on the board
there.
兑换率写在那这的黑板上。
90)There are
some local
products on
sale here.这
里出售一些地方
产品。
91)It’s sold by
weight(yard,
meter…)
这个按重量(码,米……)计价出售。
92)Sorry, it’s
sold out.
对不起,卖完了。
93)How do you
like this?
您看这个怎么样?
94)What about
that one?
你看那个好吗?95)Here is your
change.
这是找您的钱。96)Here is your
receipt.
这是你的收据。97)Air mail or
ordinary
mail?
是航空信还是平信?
98)An air mail
letter for
abroad is
$1.60.寄往国
外的航空信需
1.60元。
99)The travel
agency in the
hotel takes
all kinds of
booking.
饭店的旅行社代办
各种预订票。
100)Please don’t
smoke here.
请不要在这里抽
烟。
Part two:
reception
&housekeeping
service第二部分:
总台及客房服务。
101)What kind of
room would
you like (or
prefer)?您希望
要什么样的房间?
102)Do you want a
single room
or a double
room?
你想要单人房还是
双人房?
103)Would you
like a room
with bath or
shower?
您想要浴缸的还是
淋浴的房间?
104)How long do
you plan to
stay here?你
打算住多久?
105)For how many
nights
你要住几个晚上?
106)How many
people are
there in your
party?你们一
起有几个人?
107)I can book you
a single room
with shower
for the 26th.
我可以为您在26日
订一个带淋浴的单
人间。
108)What time
will you be
arriving?
您将何时到达?
109)Unfortunatel
y, we are
fully booked
for the 21st
遗憾的是21日的客
房全部订满。
110)We won’t be
able to
guarantee you
a room for May
6th .
我们不能保证5月6
日给您一个房间。
111)For a single
room the
price would
be 35 dollars
单人房的价格是35
美元。
112)There is a
small charge
of 25 cents a
day extra.
每天要收25美分附
加费。
113)There’s a
reduction for
children.
儿童可以减价。
114)Could you
fill in this
form, please?
请填写这份表格。
115)Could you
sign your
name,please?
请签上您的姓名。
116)Give me your
passport,ple
ase,We need
it for
registration
.
请把护照给我,我
们登记时需要。
117)Have you got
any
identificati
on?
你有身份证吗?
118)May I see your
passport,ple
ase?
请把护照给我。
119)Would you
please
complete this
registration
form?
请您填写这张登记
表好吗?
120)What’s your
occupation,p
lease?
请问您的职业?
121)What’s your
nationality,
please?
请问您的国籍?
122)What’s your
address in
your native
country,plea
se?
请问您在本国的住
址?
123)Your room number is 246
on the second
floor.
您的房间号码是二楼的246室。124)Number 246 is an
air-conditio
ned room with
a private
bath.
246号是带空调和独用浴室的房间。125)Here’s your key card.
这是您的匙牌。126)Here’s your key to Room
246.
这是您246号房间的钥匙。
127)I’ll get the porter to
take your
luggage up.
我会叫行李员把您的行李搬上去。128)The porter here will
take your
luggage and
show you the
way.
这里的行李员会为您提行李,并为您领路。129)We’ll extend the
reservation
for you.我们
可以为您延长
预订。
130)We’ll make
the change
for you.
我们可以给您换个
房间。
131)You may keep
the room till
3 p.m,if you
wish. 如果
您愿意,可以
将房间保留到
下午三点。
132)How much
longer would
like to stay?
您想再住多
久?
133)If you want to
keep your
room this
afternoon,
we’ll have
to charge you
50% of the
price.
如果您需要再住一
个下午,我们要向
您收50%房费。
134)I’m afraid
you’ll have
to vacate
your room by
11. 恐怕
要请您在十一
点以前搬出房
间了。
135)Are you
checking out
today, Mr.
Smith?史密斯先
生,您今天可以结帐
吗?
136)Would you
like to
vacate your
room now? 您
今天要退房
吗?
137)Your bill
totals $665.
您的帐单合计655
美元。
138)T h at makes a
total of
$665.
总计是655美元。
139)That comes to
$665
altogether.
共计655美元。
140)Here is your
bill. Would
you please
check it?
这是您的帐单,请
您过目。
141)That charge
is for drinks
taken from
the mini-bar.
那笔钱是您从
房间冰箱里取
用饮料的费
用。
142)Your overseas
telephone
call is
included in
the bill. 您
的国际长途电
话费用包括在
这个帐单里。
143)The service
charge is
included in
this bill.
这个帐单包括
报务费。
144)How would you
like to
settle your
bill (or
account)?您准
备怎样付帐?
145)In what form
will payment
be made?您准
备以何种方式
付帐。
146)Are you going
to pay in cash
or by credit
card?
您准备用现金还是
信用卡付款?
147)We accept the
following
credit
cards,….我们
接受下列信用卡……
148)I’m sorry,we
don’t accept
personal
cheques.对不
起,我们不收个人支
票。
149)All lf the
rooms have
phones.
所有房间都有电
话。
150)If there’s
anything you
need, just
ring
reception.
如果您需要什么,
就打电话给服务
台。
151)If there’s
anything for
the laundry,
just leave it
in the
laundry bag
in your room. 如果您有衣物要送洗衣房,只要把它放在您的房里的洗衣袋里就行了。152)Washing
handed in by
9:30
a.m.,will be
returned to
you before
5:30 p.m. on
the same day 早上9:30以前送去洗的衣服,当天下午5:30以前能送回来。
153)If you wish to have
breakfast in
your room,
ask for room
service on
the phon e.如果
您希望在房间里用早
餐请通过电话要客房
服务。
154)Room service is available
from 6 a.m. .
从早晨六点开始提供
客房服务。155)Here is a brochure
explaining
hotel
services
这里有个小册子介绍饭店各项服务。156)If you need anything,
just press
the call
button.
如果您要什么,就
按这个唤人按钮。
157)You can make a
long distance
call from
your room.
您可以从您房间里
打长途电话。
158)If you want a
taxi,you can
ask the
reception to
get one for
you.
如果您要出租汽
车,您可以请服务
台为您叫一辆。
159)The panel at
the head of
your bed has
an automatic
waking
device.
您床头的台子装有
自动叫醒器。
160)We have a
computer
wake-up
service.
我们有电脑叫醒服
务。
161)If you want to
have your
room cleaned
extra
quickly,plea
se hang the
Cleaning Sign
on the door.
如果您希望您的房
间早些整理好,请
将这“请打扫”的
牌子挂在门上,
162)There is a
recreation
center on the
ground floor.
一楼有一个娱乐中
心。
163)You can play
billards,tab
le tennis and
bridge or go
bowling.
您可以打台球,乒
乓球,桥牌和保龄
球。
164)Apart from
the
recreation
center, we
also have a
health club
on the second
floor.
除了娱乐中心外,
二楼还有健身房。
165)We have a
sauna bath
with a
massage
service there,
too.
在那里还有桑拿浴
室并提供按摩服
务。
166)We do not
charge for
the use of the
health club.
进健身房不收费。
167)Sports
facilities
are available
free of
charge.
运动器械是免费提
供的。
168)Our charge
for sports
facilities is
four dollars
per hour.
运动器械以每小时
四元的标准收费。
169)Shall I turn
the cooling
up?
我是不是把冷气开
大些?
170)Shall I turn
the heating
down?
我是不是把暖气关
小些。
171)Your bags
will be kept
at the Bell
Captain’s
Desk.
您的包将存放在行
李部。
172)Could your
come down to
the Bell
Captain’s
Desk with
your claim
tag to pick up
your bags?
请您拿着行李牌,
来行李部取您的
包。
173)We’ll try
our best,but
I can’t
guarantee
anything.
我们当尽力而为,
但我不能保证什
么。
174)There must be some
misunderstan
ding.
这里面可能有误会。
175)I’ll soon have
something
arranged for
you.
我尽快为您作些安排。
176)Because of the bad
weather,the
evening
garden won’t
be open
today.
因为天气不好,今天夜花园不开放。177)It’s
necessary for
him to pay for
the damage.
他必须赔偿损坏。178)I promise to attend to the
matter
promptly.
我一定立即处理这件事。
179)I’ll send for an
electrician(
doctor,…)fo
r you.
我给您请电工(大夫……)
180)Let me call a repairman to
do it.我去叫一个修理工
来。
181)Any comments
and
suggestion
are always
welcome.
欢迎您提意见和建
议。
182)According to
the hotel
regulations,
the damage
must be paid
for.
按照酒店规定,损
坏东西应该赔偿。
183)You don’t
have to pay
for it.
您用不着赔偿。
184)It was broken
by accident.
不是您有意打破
的。
185)I’m sorry to
hear you are
not feeling
well today.
听说您今天身体不
大好。
186)What’s the
trouble?
什么地方不舒服。
187)Do you have a
temperature?
发烧吗?
188)Maybe you’re
tired after
the journey.
可能是旅途过度疲
劳引起的。
189)Drink plenty
of water and
have a good
rest,then.
那么,请多喝点水,
好好休息。
190)How would you
like your
hair cut,sir?
先生,您喜欢什么
发式?
191)Do you want me
to trim your
beard?
要不要修一下胡
子?
192)Do you want a
face massage?
要不要按摩面孔。
193)What style do
you
want ,madam?>
太太,您要什么式
样?
194)Would you
like a new
hair-style?
您想换个新发型
吗?
195)Here are some
pictures of
hair styles.
这里有一些发型式
样的照片。
196)The phone
number of our
hotel is
5328888.
我们宾馆的电话号
码是556753。
197)Please dial 0
before you
dial the
number.
拔号码前请先拔0。
198)Please
consult the
telephone
directory.
请您查看电话簿。
199)What kind of
cable do you
want to
send,ordinar
y rate or
urgent?
您要发哪一种电
报,普通电还是加
急电。
200)Will you
please fill
out the
telegraph
form in block
letters?
请用印刷体填写电
报纸。
Part three: Food
&Beverage Service
第三部他:餐饮服
务
201)What time
would you
like your
table?
您什么时间需要这
张餐桌呢?
202)A table for
two?
你们是两个人吗?
203)For how many?
几个人?
204)Who’s the
reservation
for?
您为谁预订?
205)You can sit
where you
like.
您可以随便坐。
206)Is this table suitable?
这张桌子合适吗?207)The waitress will be here
in a few
minutes.
服务员马上就来。208)I’m sorry, there aren’t
any tables
left now.
对不起,没有空桌子了。
209)I’m
sorry,the
restaurant is
full now.
对不起,现在餐厅已坐满。
210)We can seat you in twenty
minutes.
二十他钟后才能安排您入座。
211)Have you been served?
有人为您服务了吗?
212)Do you have a reservation,
sir?
先生,您预订了吗?
213)Would you come with me,
please?
请跟我来,好吗?214)Could you please come
with
me,please?
请随我来,好吗?215)Please step
this way.
这边请。
216)Would you
like to sit
near the
window?
您喜欢靠窗坐吗?
217)Where would
you like to
sit?
您希望坐在哪儿
呢?
218)I’ll be with
you in a
minute.
我马上就来。
219)Would you
mind sitting
here in the
corner?
靠角坐您不介意
吧?
220)We are open
from 6 in the
morning to 11
in the
evening.
我们的营业时间是
从早上6:00到晚
上11:00。
221)We serve 24
hours.
我们24小时营业。
222)We are open
round the
clock.
我们昼夜营业。
223)Service hours
are:7:00 a.m.
to 9:00 a.m.
for breakfast;
11:30 a.m. to
1:30 p.m. for
lunch ; 6:30
p.m.to8:30p.
m. for
dinner.
早饭:7:00到9:
00
餐厅供应时间是:
午饭:11:30到下
午1:30;
晚饭:6:30到8:
30
224)May I have
your name,
please?
请问您的姓名。
225)Can you give
me your
name,please?
我可以问您的姓名
吗?
226)Here’s the
menu.
这是菜单。
227)I’ll bring
you the
menu,sir.
先生,我给您拿菜
单。
228)Here are the
menu and wine
list.
这是菜单和酒单。
229)Are you ready
to order?
您现在点菜吗?
230)Would you
like to order
now?
您现在点菜吗?
231)May I take
your order
now?
您现在可以点菜了
吗?
232)What have you
decided on?
您决定吃什么了
吗?
233)Would you
like Chinese
food or
Western food?
您要吃中餐还是西
餐?
234)What would
you like?
您想吃点什么?
235)What would
you like to
start with?
您先来点什么?
236)What would
you like to
follow?
您下一道菜点什么
呢?
237)Would you
like
something to
drink?
您想喝点什么吗?
238)What would
you like for a
drink?
您想喝什么?
239)Would you
like to order
aperitif?
想要点开胃酒吗?
240)Would you
like an
aperitif
before lunch?
饭前您想吃点开胃
的东西吗?
241)What kind of
drink would
you like ?
您要点什么饮料。
242)What kind of juice do you
want?
您要茶还是咖啡?243)Will you have tea or
coffee?
你要喝茶还是咖啡?
244)Do you like your
coffee,black
or white?
您喜欢清咖啡还是牛奶咖啡?
245)Would you like green
tea or black
tea?
您喜欢绿茶还是红茶?
246)Would you like to try
MaoTai–the
best Chinese
spirits?
您想尝尝中国最好的酒——茅台酒吗?
247)Would you prefer
Shanghai
cocktail?
您喜欢上海鸡尾酒吗?
248)Why don’t you try a
glass of dry
white wine?
干吗不尝一杯干白葡萄酒吗?
249)What kind of Chinese food
do you want?您想吃哪种中国食
物?
250)What kind of
vegetables
would you
like?
您想吃什么蔬菜。
251)We have
steak,roast
chicken and
vegetables
today.
我们今天供应牛
排,烤鸡和蔬菜。
252)Today’s
special is
roast leg of
lamb.
今天的特别菜是烤
羊腿。
253)Everything is
a la carte.
这里只能点菜。
254)Would you
like to dine a
la carte or
table
d’hote?
您是吃点菜还是公
司菜。
255)We have a
buffet. You
can have all
you want for
$ 10.
我们有自助餐,您
交十元钱可以随便
吃。
256)How would you
like your
eggs?
您喜欢几成熟的鸡
蛋?
257)How would you
like your
streak, well
done,medium
or rare?
您喜欢几成熟的牛
排,是熟透的,还
是适中的,还是半
生的?
258)How about
trying some
lobster?
您是不是尝一尝大
虾?
259)I suggest you
have a taste
of Sichuan
dishes.
我建议您尝尝四川
菜。
260)I’d
recommend
this dish to
you.
我愿意向您推荐一
个菜。
261)I’m sure
you’ll enjoy
it.
我肯定您会喜欢
它。
262)It’s
delicious and
worth a try.
它鲜美可口,值得
一尝。
263)I’m
sorry,there
are no chops
left.
对不起,没有排骨
了。
264)We have n’t
any more
lobster
today.
今天的大虾已经卖
完了。
265)This is the
soup you
ordered.
这是您点的汤。
266)We are short
of help
today.
我们今天人手少,
267)I’ll see
about your
order.
我会去看看您点的
菜做得怎样了。
268)Do you care
for a
dessert?
您是不是想吃点甜
食。
269)What do you
want for
dessert?
你要吃什么甜食?
270)I’ll get you
another one.
我再给您端一份
来。
271)What else do
you want?
您还要别的什么
吗?
272)Is there
anything
else?
您还要别的什么
吗?
273)Could I serve
you anything
else?
还需要我给您点什
么吗?
274)If you need
anything
else,just
feel free to
tell me.
如果您还需要别的什么,尽管告诉我好了。
275)What’s the problem,sir?先生,出了什么问题?
276)I’ll take to the chef and
see what he
can do.
我去和厨师商量一下,看看他能否给予补救。
277)If you don’t like this
dish, how
about getting
you another
one?
如果您不喜欢这道菜,是不是换个别的。
278)Would you like it
cooked a
little more?您愿意把它再煮一下吗?
279)Once it’s ordered and
served, it
can’t be
exchanged.
凡是点的菜上桌以后是不能换的。280)Regretfully
not.
遗憾的是不行,281)I’m really
sorry,but you
see my
difficulty.
真对不起,但也希
望您能体谅我的难
处。
282)I’m sure
everything
will be
satisfactory
again next
time you
come.
相信下次您再来
时,一切都会使您
称心满意。
283)I do
apologize for
giving you
the wrong
dish.
实在对不起,我把
菜送错了。
284)I seem to have
misserved a
dish.
我好象上错了一道
菜。
285)I’ll change
it
immediately
for you.
我马上给您换。
286)I can offer
you some
oyster soup.
Compliments
of the chef.
我可以向您免费提
供一些牡蛎汤,算
是厨师的一点敬
意。
287)Is everything
all right?
一切都还好吗?
288)How was the
food?
饭菜还好吗?
289)How do you
like the fish
cooked this
way?
您觉得鱼这样烧怎
么样?
290)Is everything
to your
satisfaction
?
吃得满意吗?
291)What’s your
opinion of
our service?
您对我们的服务有
什么意见吗?
292)Would you
like to sign
for that?
您准备签字挂帐
吗?
293)Would you
like to put it
on your hotel
bill?
您准备将这个费用
记到您饭店的总帐
吗?
294)Could you
sign
here,please?
请您在这儿签字。
295)May I also
have your
room
number,pleas
e?
我可以问一下您的
房间号码吗?
296)In our hotel
we don’t
accept tips.
我们饭店是不收小
费的。
297)The minimum
charge for a
dinner party
of 200 people
is 6000 yuan
FEC,
excluding
drinks.
200人的宴会最低
的6000人民币况换
券,不包括饮料。
298)May I have a
look at your
invitation
card?
我可以看一个您的
请柬吗?
299)At a Chinese
party the
guests
usually
arrive 5-10
minutes
early.
中餐宴会客人通常
提前五至十分钟到
达。
300)It’s not
good to be
late.
迟到是不好的。
Part four: hotel
English
第四部他:饭店服
务英语。
301)We have
single
rooms,double
rooms,suites
and deluxe
suites in our
hotel.
我们宾馆有单间、双人间、套间和豪华套间。
302)Did you have a reservation
with us?
您在我们这儿预订房间了吗?
303)Did you make a reservation?您预订房间了吗?304)How long do you expect to
stay?
你想待多长时间。305)Room 707 on the 7th floor
is vacant.
七楼707房间没人住。
306)I’m sorry,we don’t have
any single
rooms
left,would
you like a
double room?对不起,我们没有剩余的单间了,你想要双人间吗?307)I’m
sorry,we’re
rather full
at the
moment.can I
recommend you
to another
hotel?
对不起,我们这儿目前客满?我将为您推荐到另一家宾馆好吗?308)The price lf
one single
room id 70
dollars per
day.
单间是每天70美
元。
309)Would you
please fill
in this
registration
form?
您填写一下这张登
记表好吗?
310)Would you
please show
me your
passport?
请出示一下您的护
照好吗?
311)I’ll get a
attendant to
send your
luggage up.
我会叫服务员把您
的行李拿上去的。
312)Could you
please show
me your room
card?
请让我看一上您的
房卡好吗?
313)Here’s your
room key.
这是您的房间钥
匙。
314)I’ll show
you to your
room. This
way,please.
我会领您去您的房
间的,这边请。
315)Channel
6carries
programs in
English.
第6频道播放英语
节目。
316)For local
telephone
calls,please
press 9 first
and then dial
the number.
若打本地电话,请
按9,然后再拔号。
317)What kind of
currency do
you have?
您有什么货币?
318)What currency
do you want?
您要什么货币。
319)I regret to
say that we
don’t accept
personal
chaques here.
很遗憾,我们这儿
不受理私人支票。
320)How much do
you want to
convert?
您想换多少钱?
321)Would you
please
endorse this
check?
请在这张支票上签
个字好吗?
322)Please count
the money.
请把这钱数一下。
323)We have
different
kinds of
accounts here.
Which kind
would you
like to open?
我们这儿有各类帐
户,您想开那一
种?
324)Would you
like a
deposit
account or a
current
account?
您想存定期,还中
活期?
325)How do you
want to send
this letter?
您想如何邮寄这封
信?
326)Ordinary mail
or air mail?
您寄普通邮件,还
是航空邮件?
327)Normally it
takes about
one week for
an air-mail
letter to
reach
America.
通常情况下,航空
邮件到达美国需要
大约一个星期。
328)Your letter
is overweight
and you have
to pay one
yuan more.
你的信超重,你得
再付一块我。
329)What does
this parcel
contain?
这个包裹里包的什
么东西?
330)What’s in side this
parcel?
这包裹里是什么?331)Do you want to register this
letter?
你想寄信挂号信吗?
332)You need a box to send these
bottles.
寄这些瓶子需要一个箱子。
333)Whom do you wish to speak
to?
你相同谁讲话?334)Which call do you wish to
place first?你想先打哪个电话?
335)Do you have the number ad
the name of
the called
party?
你有被叫方的号码与名字吗?
336)May I know your name and
your
telephone
number?
我可以知道您的名字和电话号码吗?337)Please hold the line.
I’ll put you
through in a
minute.
请拿好电话,马上就可以为您接通。338)I’m sorry
the extension
is busy just
now.
对不起,电话分机
刚才占线。
339)I’m sorry
the line to
Paris is very
heavy this
morning.
对不起,今天早上
巴黎的线路很忙。
340)Please take a
seat. I’ll
let you know
when the call
comes.
请坐,电话来了我
会叫您的。
341)Would you
like to
postpone or
cancel your
call?
您随后打电话,还
是不打了?
342)Mr.Wilson,Ne
w York is on
the line. Go
ahead,please
.
威尔逊先生,纽约
接通了,请讲吧!
343)You will not
be put down
through until
this
afrernoon.
到今天下午你的电
话才能接通。
344)Please put
down your
name,address
and telephone
number at the
bottom of the
form.
请将您的名字、地
址、电话号码写在
这张表的下面。
345)That’s
altogether 26
words. And
the charge
is …
总共26个字,共计
费……。
346)Will you
please fill
in this
laundry
sheet?
你将这张洗衣单填
写一下好吗?
347)What color do
you want your
coat dyed
into?
我想将你的大衣染
成什么颜色?
348)We’re
terribly
sorry that
your shirt
was damaged.
十分对不起你的衫
衣给弄坏了。
349)How about
this table
over there?
那边那张餐桌可以
吗?
350)I’m sorry.
We’re rather
full tonight.
对不起,今晚我们
这儿客满。
351)How about
this beef
dish?
这道牛排怎么样?
352)What about
the soup?
这个汤怎么样?
353)Would you
like any
drink?
喝点什么吗?
354)We have rice,
noodles,stea
med bread and
jiaoai for
your choice.
我们在大米、面条、
馒头和饺子供你选
择。
355)What would
you take for
dessert?
你想要点什么甜
点?
356)What liquor
do you
prefer?
你喜欢什么饮料?
357)Would you
like
something
stronger?
来点度数高的酒好
吗?
358)What are you
going to
have?
你想要点什么?
359)We have
different
kinds of
strong drinks
here for your
choice.
我们有各种不同烈性酒供你选择。360)Would you like it with
soda or ice
cubes?
你想加苏打还是冰块?
361)How would you like it,
single or
double?
怎么个要法?要单份还是双份?362)Would you like anything
to go with
your drinks?你想要点什么菜下酒吗?
363)This style is very popular
now.
这个款式现在很流行。
364)What brand do you want?
你想要什么牌子?365)You look very nice in that
dress.
你穿上那件衣服显得很漂亮。
366)The scarf goes very
well with the
coat.
这个围巾配上这件上衣显得很得体。367)They are all there on the
shelf.
它们都在那边的那个货架上。368)I’m sorry
they’re sold
out.
对不起,它们都卖
完了。
369)I regret to
say they are
out of stock
at the moment
很遗憾眼下缺货。
370)Shall I wrap
it up for you?
我给你包一下吧。
371)Thank you for
shopping at
our store.
谢谢你光临我店购
物。
372)When do you
plan to
leave?
你计划什么时候离
开?
373)Which train
do you want to
take?
你想搭那一趟车。
374)Your ticket
is available
now.
你的票现在有效。
375)Would you
like a single
or a return
ticket?
你想要单程票还是
往返票?
376)I’m
sorry,the
flight is
fully booked
for the 20th.
对不起,20日的航
班已全部预订完
了。
377)I’ll check
with the
booking
record.
我可查一下订票纪
录。
378)Please call
again one
week before
your
departure
date for
reconfirmati
on.
请在您出发前一周
再给我打一个电话
落实一下。
379)Please come
to pick up
your ticket
tomorrow.
请明天来取票。
380)You will need
another on
hour to get to
the airport.
到达机场还得一个
小时。
381)I’m sorry
there aren’t
any tickets
left for the
Express 16.
对不起,16次特快
没剩余的票了。
382)Here is your
ticket. Then
train leaves
at 1756 from
platform 2.
这是你的票,火车
将于17点56分从2
站台出发。
383)How shall I
make it?
Separate
checks or one
common bill?
怎么给你们结帐?
分开结还是一块
结?
384)May I
introduce
myself?
自我介绍一下吧?
385)May I
introduce Mr.
Wilson to
you?
把威尔逊先生介绍
您好吗?
386)I’m very
happy to meet
you.
见了您真高兴。
387)What do you
think of this
itinerary?
您觉得这次旅程安
排如何?
388)What do you
have to say to
this plan?
对这个计划你有什
么意见?
389)How do you
like this
proposal?
你觉得这个建议怎
么样?
390)Do you have
anything to
add to the
plan?
这个计划你有什么
补充吗?
391)Do you have
any special
suggestions?你有什么特殊建议吗?
392)What are the historical
sites in this
area?
这个地区有什么历史遗迹?
393)What is the garden famous
for?
这个花园为什么出名?
394)What a splendid
scene!
多么壮丽的景观啊!
395)How stately it looks!
它是多么庄严肃穆。
396)What a beautiful
sight?
多么美丽的景色啊!
397)I think you must be
pretty tired
after the
long flight.我想你在经过这么长时间飞行后肯定很累了。
398)I’m sorry. I didn’t quite
catch what
you said.
对不起,我确实没弄清你说的啥。399)The music was
a little too
noisy.
这支曲子有点太躁
杂了。
400)Ladies and
gentlemen,ma
y I have your
attention
please?
女士们,先生们,
大家请注意一下好
吗?
Part five:English
in tourism
第五部分:旅游接
待英语
401)Could you
please lend
me your ears
for a moment?
请听我说几句好
吗?
402)This is the
end of our
tour today;
shall we turn
back?
我们今天的观光到
此为至,我们回去
吧?
403)Her e’s the
main gate
again.
又到正门啦。
404)Perhaps you
‘d like me to
answer some
questions
now.
或许现在你想让我
解释几个问题。
405)May I invite
you to this
Waltz?
我请您跳华尔兹好
吗?
406)Will you
accept my
arm?
请您跳个舞好吗?
407)Can you
oblige me
with a dance?
可以请您跳个舞
吗?
408)Would you
like to join
me again me
again for
this disco
dance?
同我们一起来蹦迪
好吗?
409)You’re the
best partner
I’ve ever
danced with.]
你是我经历过的最
好的舞伴。
410)Good-bye and
good luck.
再见,祝您好运。
411)Bon voyage.
一路顺风。
412)Goodbye and
happy
landing.
再见,顺利到达。
413)May you have a
wonderful
journey home?
回家旅途愉快吗?
414)I feel very
sad to see you
go.
你要走,我心里感
到很难过。
415)It’s very
difficult for
me to say
goodbye to
you.
真不想对你说再
见。
416)I shall miss
all of you.
我会想念你们大家
的。
417)Let’s keep
in touch.
让我们保持联系
吧。
418)Please write
to me as often
as you can.
有时间请给我写
信。
419)Please drop
me a line once
a while.
有空请给我写信。
420)May we meet
again
someday.
有朝一日我们会再
见面的。
421)Thank you
very much for
your
cooperation
and
consideratio
n.
非常感谢,谢谢你
的合作,谢谢你的
关心。
422)Do you prefer
bath or
shower?
你喜欢盆浴还是淋
浴。
423)Would you
like
breakfast?
吃点早饭好吗?424)We can confirm a
room for May
30.
我们可以预订一间5月30日的房子。425)Here is your room key,
please keep
it.
这是您的房间钥匙,请保存好。426)After
you,please.
您先请。
427)Let’s take the elevator
up to the
second floor.让我们乘电梯上二楼。
428)The room is at the end of the
corridor.
这间房子在走廊的尽头。
429)May I help you with your
suitcase?
我帮你提箱子好吗?
430)Allow me, sir.
对不起,先生,431)Here is your luggage.
Please check
and see if
it’s all
right.
这是你的行李,请查一下看看是不是
对了。
432)It’s located
on Zhongyuan
Road.
它位于中原路。
433)It’s not far
from here.
它离这儿不远。
434)It’s just
near the post
office.
它就在邮局附近。
435)It’s beside
the square.
它就在广场旁边。
436)Go straight
until you get
to the
crossing.
别拐弯,就可走到
十字路口。
437)Did you have
breakfast
this morning?
你今天早上吃饭了
吗?
438)Did you make
any phone
calls from
your room?
你在房间打电话了
吗?
439)How many
phone calls
did you make?
你打了多少电话?
440)Here is your
bill. Would
you like to
check it?
这是你的帐单,你
核对一下吧?
441)Please calm
yourself,sir.
Then perhaps
we can help
you.
请冷静点,先生,
这样没准我们可帮
您。
442)Would you
like to come
with me,
please?
请跟我来,好吗?
443)Would you
like to
follow
me,please?
请随我来,好吗?
444)Will this
table be all
right?
这张餐桌行吗?
445)I’m sorry
this table is
already
reserved.
对不起,这张餐桌
已经有人了。
446)I’ll bring
you the menu.
我去给你拿菜单。
447)Where would
you like to
sit?
你想坐在哪儿?
448)Your table is
ready now.
您的餐桌已经准备
好了。
449)We have a
buffet. You
can have all
you want.
我们有一个自助餐
馆,你可吃到所有
你想吃的东西。
450)What kind of
food
(beverage)wo
uld you like?
你想要哪种餐(饮
料)?
451)How would you
like it?
你觉得怎么样?
452)Would you
like it
prepared(don
e)?
把菜给您先做好
吗?
453)Why don’t
you try some?
为什么你不尝尝
呢?
454)Would you
like to sign
for that?
您在这上面签一下
字好吗?
455)I’ll speak
to the chef
and see what
he can do.
我会同主厨谈的,
我要看看他能做什
么菜。
456)I’m afraid
all the
tables are
taken.
恐怕所有的桌子都
有主儿了。
457)The style is
quite the
rage now.
这种式样现在很流
行。
458)This style is
the fashion
this year.
这种款式今年流行。
459)The style is out of
fashion now.这种样式现在过时了。
460)What’s color do you like?你喜欢什么颜色。461)What’s your favorite
color?
你最喜欢哪一种颜色?
462)Which color do you
prefer,pink
or orange?
你喜欢什么颜色哪一种颜色;粉红色还是桔黄色?463)What dose it cost?
它卖多少钱?464)How do you sell it?
你这东西怎么卖?465)How much are they per
dozen?
每打多少钱?466)Can you cut the piece a
bit?
再便宜一点行吗?467)This is the same price as
that one.
这同哪种是一样的价。
468)The sizes
make no
difference in
the price.
不论规格大小价钱
都一样。
469)What size
shoes do you
wear?
你穿多大型号的
鞋。
470)I want a
medium-sized
one.
我要一个中号的。
471)Have you got a
size larger?
你们这儿有大一些
的型号吗?
472)It’s too
tight(loose)
?
太紧了(太大了)?
473)It’s all
right. It
suits me
comfortably.
正好!我穿上很舒
服。
474)Where do you
want to
go,sir?
您想去哪儿,先
生?
475)Where to,
sir?
往哪儿去,先生?
476)It’s only
about half an
hour’s
drive.
仅需大约半小时的
车程。
477)Let me put
your luggage
in the truck.
让我帮你把行李放
到车上去。
478)Please fasten
your safety
belt.
请系好你的安全
带。
479)I’m sorry.
I’m on
reserve.
对不起,我已经预
订好了。
480)I’m lad to be
at your
service.
很高兴为您服务。
481)Here we are.
我们到了。
482)How do you
want it?
你怎么个要法?
483)Would you
like a
shampoo?
你想要香波吧?
484)Shall I put
some oil on?
给你头上点油吧。
485)Shall I shave
off your
beard.
给你把胡子刮一下
吧?
486)Would you
like it
washed?
想洗一下吗?
487)Do you want it
cut short or
just trimmed?
你想将它理短,还
是仅仅削一下。
488)How do you
usually wear
your parting?
你通常头发是怎么
分的。
489)How would you
like your
hair set?
给您的头发怎么定
型?
490)What style
would you
like
你喜欢什么发型?
491)Do you want a
cold-wave or
an ordinary
perm?
你想要冷烫,还是
热烫?
492)How shall I
cut it?
你要什么发式?
493)Please don’t
disturb.
请勿打扰。
494)Don’t touch
the exhibits.
展出之物,请勿乱
动。
495)You are not to
talk to the
guest like
that.
你对客人不能那样
说话。
496)You must n’t
wash the silk
shirt in the
machine.
你不能在洗衣机里
洗真丝衬衫。
497)You must do it
by hand.
你必须用手洗。
498)You’d better not drink too
much.It’ll
do you harm
你最好不要喝太多,这对你的身体没有好处。
499)No visitor after 8p.m.
晚上8:00后谢绝会客。
500)The
air-conditio
ner must be
out of order.空调机一定出了毛病。
Appendix 1附录一Guest house宾馆Lobby entrance 门厅进口
Hall大堂
Corridor走廊Inquiry desk问讯处
Lavatory;toilet
洗手间
Ball-room舞厅Barbershop理发室Beauty parlour 美容室
Foreign exchange service外币况换处
Post and telegraph service 邮电服务处
Billiard-room弹子房
Bowling alley保龄球场
Receptionist接待人员
Weather forecast 天气预报
Climate气候
Bright ;clear晴天
Cloudy多云
Sunny有太阳
Dull; gloomy阴
Stuffy; stifling
hot闷热
Rain雨
Shower阵雨
Drizzle细雨
Snow雪
Traveler’s
cheque旅行支票
Declaration form
申报单
Mellow醇香
Hong Kong Dollar;
HK$
Pound
sterling;£(stg)
French france;
F.F
Japanese Yen
Australian dollar
Canadian dollar
Traffic lights红
绿信号灯
Railway station火
车站
Airport机场
Luggage行李
Highway公路
Minibus面包车
Rush hours拥挤时
间
Peak hours高峰时
间
Single trip单程
Round trip往返
Have a
(high)fever发
(高)烧
Have a cough咳嗽
Have no appetite
没胃口
Have a headache头
痛
Have a sore throat
喉咙痛
Have a heart
attack心脏病发作
Take one’s
temperature量体
温
Stay in bed在床休
息
Take medicine服药
Have an injection
打针
Take an x-ray照一
张片子
Make a blood test
验血
Light清淡的
Flu流感
Gastric illness胃
病
Pain in the chest
胸痛
Chief doctor主治
医生
Dentist牙科医生
Physician内科医
生
Surgeon外科医生
Slippers拖鞋
Bath curtain浴帘
Bath-tub浴缸
Toilet soap浴皂
Towel毛巾
W.C.
Tooth-paste牙膏
Tooth-brush牙刷
Shampoo洗发水
Comb梳子
Single room单人间
Double room双人间
Standard room标准
间
Suite套房
Presidential
suite总套
Sitting room客厅
Manager’s office
理经室
Lounge休息室外
Nightclub夜总会
Clinic医疗室
Reservation预订
No vacancy客满
Overbooking超订
Check in
Check out
Skimpy味淡的
Room charge(rate)
房费
Registration form
登记表
Passport
Visa签证
★signature签名
identification身
份证
air-conditioner
空调
dressing table梳
妆台
wardrobe衣柜
bedside cupboard
床头柜
tea table; side
table茶几
thermos flask热水
瓶
stool凳子
sofa沙发
baggage stand行李
架
bookshelf书架
clothes hanger衣
架
television set cushion靠垫laundry bag洗衣袋sheet床单
feather quilt鸭绒被
mat席子
mosquito net蚊帐ashtray烟灰缸carpet地毯blanket毛毯
pillow枕头
pillow-case枕套bedside rug床前小地毯
pyjamas睡衣teapot茶壶
toilet paper卫生纸
crisp酥脆的
tap水龙头
sponge海绵
socket插座telephone directory电话号码本
elevator (or lift)电梯
stairway楼梯service desk服务台
service direction 服务指南
writing paper信纸envelope信封sewing kit针线包central heating暖气
vacuum cleaner吸尘器
tea canister茶叶罐
fruit tray果盘mirror镜子vase花瓶
spittoon痰盂
blinds百叶窗
ceiling lamp吊灯
wall lamp壁灯
desk lamp台灯
balcony阳台
IDD国际直拔电话
Recreation center
康乐中心
Gymnasium健身房
Swimming pool游泳
池
Sauna桑拿浴
Video games游戏机
Discotheque的士
高
Karaoke卡拉OK
Tennis court网球
场
Business center商
务中心
Tantalizing诱人
的
Dining hall餐厅
Banquet hall宴会
厅
Bar酒吧
Snack bar快餐厅
Coffee shop; café
咖啡馆
Buffet自助餐
Cabbage白菜
Cauliflower菜花
Celery芹菜
Turnip萝卜
Carrot胡萝卜
Lettuce莴苣
Cucumber黄瓜
Tomato蕃茄
Potato土豆
Sweet potato红薯
Lotus root藉
Mushroom蘑菇
Asparagus芦笋
Bamboo shoots竹笋
Winter shoots冬笋
Cane shoots茭白
Pickles泡菜
Onion洋葱
Garlic大蒜
Spicy beancurd麻
婆豆腐
Sautéed bean
sprouts沙豆芽
Sautéed green
peppers生煸青椒
Meat肉
Braised pork in
brown sauce红烧肉
Steamed pork扣肉
Sliced pork肉片
Spiced diced pork
辣子肉
Shredded pork肉丝
Sweet-and-sour
tenderloin糖醋里
脊
Pork chop猪排
Curried beef咖啡
牛肉
Beef steak牛排
Greasy油腻的
Steamed mutton生
扒羊肉
Mongolian fire
pot(instant
boiled rinsed
lamb)涮羊肉
Deep-fried fish炸
鱼
Braised fish in
brown sauce红烧鱼
Steamed mandarin
fish清蒸桂鱼
Sweet-and-sour
carp糖醋鲤鱼
Stir-fry炒
Fragrant香喷喷的
Carp with noodles
in sweet and sour
sauce鲤鱼焙面
Clear simmered
soft-shelled
turtle清炖甲鱼
Jellyfish海蜇
Sea cucumber海参
Squid鱿鱼
Sautéed crab meat
炒蟹肉
Shrimp with
tomatoes鲜番茄虾
仁
Dried shrimp虾米
Steamed chicken清
蒸鸡
Roast Beijing
duck北京烤鸭
Stir-fried eggs
with tomato西红柿
炒鸡蛋
Fried egg煎鸡蛋
Boiled egg煮鸡蛋
Quail鹌鹑
Bear’s paw熊掌
Snail蜗牛
Snake蛇
Frog 蛙
Nanjing pressed
duck南京板鸭
Apple苹果
Banana香蕉
Pear梨
Peach桃子
Mango芒果
Pineapple葡萄
Cherry樱桃
Orange橙子
Tangerine桔子
Persimmon柿子
Chinese dates枣子
Watermelon西瓜
Haw山楂Strawberry 草莓Hami melon哈蜜瓜Lanzhou melon白兰花
Peanut花生Chestnut栗子Walnut核桃
Cake蛋糕
Noodles面条Porridge稀饭Fried rice米饭Steamed bun馒头Deep-fried dough sticks油条Dumplings馄炖Stuffed steamed bun包子
Rice dumplings wrapped in bamboo leaves粽子
Sweet dumplings元宵
Bread面包Sandwich三明治Pie馅饼
Pudding布丁Cookie小甜饼Dessert甜点
Hot dog热狗Hamburger汉堡包Spaghetti实心面条
Macaroni空心面条Black coffee清咖啡
Iced coffee冰咖啡Coca-cola可口可乐
Milk牛能
Cheese乳酪
Spicy辣的Available可吃到的Butter黄油
Ice-cream冰淇淋
Black tea红茶
Green tea绿茶
Strong tea浓茶
Weak tea淡茶
Wulong tea乌龙茶
Loungjing tea龙井
茶
Jasmine tea茉莉花
茶
Beverage饮料
Juice果汁
Orange juice橙汁
Soft drinks不含酒
精饮料
Soda water汽水
Mineral water矿泉
水
Ice water冰水
Chinese wines中国
酒
Special Fine
Brandy金奖白兰地
Red wine红葡萄酒
Vermouth味美思,
苦艾酒
Whisky威干忌
Champagne香槟酒
Cocktail鸡尾酒
Gin杜松子酒
Bowl碗
Cup杯
Cutlery刀叉用具
Knife刀
Fork叉
Dish盘,碟
Glass玻璃杯
Spoon匙
Coffee pot咖啡壶
Milk jug牛奶壶
Soup ladle汤勺
Table cloth台布
Paper napkin餐巾
纸
Toothpick牙签
Tray托盘
Bake烘烤
Deep fry炸
Fry煎
Ice cubes冰块
Go with your
drinks下酒
Style款式
Be popular流行
Brand牌子
Go with与……相配
Scarf围巾
Culinary烹饪的
Shelf货架
Sell out卖完
Be out of stock缺
货
Wrap up包一下
Shopping购物
Take train搭车
Available有效的
Single ticket单程
票
Return ticket往返
票
Flight航班
Fully booked预订
完了
Check查一下
The booking
record订票记录
For
reconfirmation落
实一下
Pick up取
Express特快
Platform站台
Make out the bill
结帐
Itinerary旅程安
排
Proposal建议
Add to补充
Historical sites
历史遗迹
Splendid scene壮
丽景观
Sight景色
Catch弄清
Noisy 吵闹
lend sb. Ears注意
听
Turn back回去
Tour观光
The main gate正门
Waltz华尔兹
Oblige赏光
Accept one’s arm
请跳舞
Join for同……一
起玩
Partner舞伴
Dance with与……
跳舞
Don voyage一路顺
风
Happy landing顺利
到达
Have a wonderful
journey旅途愉快
Keep in touch保持
联系
Drop sb line写信
Once in a while有
空
Someday有朝一日
Consideration关
怀备致
Quick-fry爆炒
Shower淋浴
Confirm a room订
房间
Elevator电梯
Corridor走廊
Luggage行李
Be located on位
于……
Be far from离……远
It’s just near 在……附近
Make phone calls 打电话
Calm oneself冷静点
Menu菜单
Reserve预订
Sign签字
Chef主厨
Be the fashion流行
Be quit the rage 流行
Be out of fashion 过时
Favorite最喜欢的Exotic怪味的
Pink粉红色的Dozen一打
Size型号
Medium-sized中号A size larger大一些型号的
Drive车程
Safety belt安全带Fasten系Shampoo洗发香波Shave off one’s beard刮胡子
Trim削发
Out short理短Wear one’s parting分发
Hair set头发定型Cold-wave冷烫Ordinary perm热烫Cut理发
Appendix 2
Japan日本
Hong Kong香港Macao澳门
Singapore新加坡
Thailand泰国
Malaysia马来西亚
Philippines菲律
宾
Korea韩国
Indonesia印度尼
西亚
India印度
Australia澳大利
亚
New Zealand新西兰
Belgium比利时
Turkey土耳其
France法国
Germany德国
Italy意大利
Russia俄罗斯
Britain (UK)英国
Spain西班牙
Sweden瑞典
Switzerland瑞士
Netherlands
(Holland)荷兰
Norway挪威
Canada加拿大
U.S.A.美国
Burma缅甸
Mexico墨西哥
Sri lanka斯里兰卡
Poland波兰
Iran伊朗
Morocco莫洛哥
Romania罗马尼亚
Brazil巴西
Israel以色列
Lebanon黎巴嫩
Greece希腊
Afghanistan阿富
汗
Ethiopia埃塞俄比
亚
Vietnam越南
Zaire扎伊尔
Zambia赞比亚
Libya利比亚
Angolan安哥拉
Albania阿尔巴尼
亚
Czech捷克
Bangladesh孟加拉
Algeria阿尔及利
亚
Kuwaiti科威特
Portugal葡萄牙
Chile智利
Guatemala危地马
拉
Egypt埃及
Ireland爱尔兰
Finland芬兰
Venezuela委内瑞
拉
Iraq伊拉克
Denmark丹麦
Argentina阿根廷
South Africa南非
Pakistan巴基斯坦
Palestine巴勒斯
坦
Nigeria尼日利亚
Namibia纳米比亚
Jordan约旦
Cambodia柬埔寨
Cameroon喀麦隆
Colombia哥伦比亚
Uruguay乌拉圭
Togo从哥
Haiti海地
Guinea几内亚
Laos老挝
Congo刚果
Cuba古巴
Ghana加纳
Ugandan乌干达
Syria叙利亚
Somalia索马里
Saudi Arabia沙特
Panama巴拿马
Tanzania坦桑尼亚
Peruvian秘鲁
Sudan苏丹
饭店服务员常用英语口语
饭店服务员常用英语口语 1、What?kind?of?rooms(foods)?would?you?like?to?have?您需要什么样的房间(吃什么样的菜)? 2、 Here?is?a?brochure?of?our?hotel?and?t ariff. 这是介绍我们饭店的小册子和价目表。3、 We'll?give?you?a?10%(ten?percent?)?di scount.? 我们给您九折优惠。 4、 We'll?offer?tour?guides?complimentary ?breakfasts.? 我们给陪同提供免费早餐。 5、We?accept?your?terms.? 我们接受您的条件。 6、May?I?introduce?myself?? 让我介绍我自己。 7、 May?I?present?you?a?litter?souvenir??请接受我们的一点小纪念品。 8、Let's?drink?to?our?friendship!? 为我们的友谊干杯! 9、 Let?me?propose?a?toast?to?the?health ?of?our?guests!? 建议为在座客人的健康干杯! 10、Cheers!(Bottoms!)? 干杯! 11、How?do?you?like?Chinese?food??您喜欢中国菜吗? 12、 What?do?you?think?of?our?service??您对我们的服务有什么意见?
13、 Thank?you?for?your?comments(compli ment,?suggestions).? 谢谢您给我们提的意见(赞扬、建议)14、 I'm?afraid?it's?against?the?hotel's?regul ations.? 这是违反饭店规章制度的。 15、 In?our?hotel?we?don't?accept?tips.? 我们饭店是不收小费的。 16、 It's?our?pleasure?to?serve?our?guests? well.? 我们为能为客人服务好而感到高兴。 17、Thank?you?all?the?same.? 然而,还是要谢谢您。 16、 I'm?afraid?you'll?have?to?pay?for?the? damage.? 您必须赔偿。 17、 Thank?you?for?telling?us?about?it.? 谢谢您告诉我们 18、 I'll?look?into?the?mater?right?away.?我马上去处理这件事情。 19、 I?assure?you?it?wont?happen?again.?我保证此类事情不会再发生。 20、Please?don't?worry,?sir?(madam)?先生(夫人),请不必担心。 21、 I?will?send?someone?up?to?your?room? right?away.?
办理入住酒店英语口语对话
办理入住酒店英语口语对话 【篇一】办理入住酒店英语口语对话 (A:Receptionist/the waitress B:Guest) A: Good afternoon. Welcome to Qingdao Sea-view Garden Hotel. Can I help you, sir? B:Well, I’m~~~ from `````. I’d like to check in, please. A: All right. Do you have a reservation with us, sir? B:Sorry, I didn’t book any room before. I would like to know which standard room do you have ? A: Wait a moment, please。 We have triple room, standard double room, and standard single room. What kind of room do you need? B :what’s the price for standard double room? A:oh,sir。the price for standard double room is 288 Yuan。 B: What! Why is so expensive? A:yes,sir。Our hotel is an international 5-star chain hotel,and adopts international standard price。triple room is 476 yuan, is 288 yuan, and standard single room is 136 yuan. all the room has TV, AC (air conditioner), free internet access and breakfast. Oh, excuse me ,the dinning room locates at 6th floor, between 7am to 9am.
宾馆酒店英语词汇常用语
(一) 宾馆酒店英语-门口〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃2 (二) 宾馆酒店英语-应接服务〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃3 (三) 宾馆酒店英语-问候语〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃5 (四) 宾馆酒店英语-问讯处〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃5 (五) 宾馆酒店英语-入住〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃7 (六) 宾馆酒店英语-客房服务〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃10 (七) 宾馆酒店英语-结账〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃12 (八) 宾馆酒店英语-销售〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃13 (九) 宾馆酒店英语-预定〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃16 (十) 宾馆酒店英语-简明常用语〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃17 (十一) 宾馆酒店英语-餐厅用语〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃26 (十二) 宾馆酒店英语-部门名称〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃29 (十三) 宾馆酒店英语-常用词汇〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃30 (十四) 宾馆酒店英语-服务台词汇〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃32 (十五) 中国小吃英文表达〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃35 The basic English for hotel service
客房服务英语100句
Housekeeping (客房服务英语) 1.Housekeeping.May I come in?我是客房服务员,可以进来吗? 2.When would you like me to do your room,sir?您要我什么时间来给你打扫房间呢,先生?3.You can do it now if you like.如果您愿意,现在就可以打扫。 4.I would like you to go and get me a flask of hot water.我想请你给我拿一瓶开水来。 5.I'm sorry that your flask is empty.很抱歉您的水壶空了。 6.May I do the turn-down service for you now?现在可以为您收拾房间了吗? 7.Oh,thank you.But you see,we are having some friends over. 噢,谢谢,但你知道我们邀请了一些朋友过来聚聚。 8.Could you come back in three hours?你能不能过3小时再来整理? 9.Certainly,madam.I'll let the overnight staff know.当然可以,女士。我会转告夜班服务员。 10.Would you tidy up a bit in the bathroom?请整理一下浴室好吗? 11.I've just taken a bath and it is quite a mess now.我刚洗了澡,那儿乱糟糟的。12.Besides,please bring us a bottle of just boiled water.此外,请给我们带瓶刚烧开的水来。13.It's growing dark.Would you like me to draw the curtains for you?天黑下来了,要不要我拉上窗帘? 14.Is there anything I can do for you?您还有什么事要我做吗? 15.I'm always at your service.乐意效劳。 16.But before you start,would you do this for me?但是在您开始之前,可以帮我做这个么? 17.Could you come back in three hours?您能在3小时后回来么? 18. Could you send someone up for my laundry?请叫人到我的房间收取要洗的衣服,好吗? 19.Certainly,Our room attendant will collect in a minute.好的,我们的服务员马上就到。 20. Is there anything else I can do for you?还有其他我能帮助你的吗? 21. Housekeeping, May I help you?这里是客房部,有什么为您效劳么? 22.I come to collect the laundry. 我是来收衣的。 23.Excuse me, Your clothes are ready. 打扰一下,你的衣服洗好了。 24.I will take it back, and clean it again.我会把它带回重新清洁。 25.I’ll send someone to your room to check immediately. 我马上叫人到你的房间查视 26.Good morning, sir,May I make up the room now? 早上好,现在可以打扫房间吗? 27. Now is no need, Could you like me to come back? 不,现在不必,我过一会再来好吗? 28. Sure, What time would you like me to come back to clean? 当然可以,你希望什么时候来打扫? 29. You may make up the room when I go out.我出去后再打扫。 30. That is fine.好的。 31.Good evening ,Can I help you? 晚上好,我能帮助你吗? 32.Turn down service ,My I come in,please? 开夜床服务,我可以进来吗? 33.Good evening,May I turn down service for you now please?晚上好,请问现在可以替你开夜床吗? 34 Not now,Could you come in later ,please?现在不行,你一会过来好吗? 35 Certainly,Come in,please.可以,进来吧。 36 Thank you,no need more time.谢谢,一会就好。 37. Is there anything else I can do for you? 你还需要其他帮助吗? 38. No,Thank you. 没有了,谢谢。
酒店常用英语
酒店常用英语-打铃服务 Ring the Bell 打铃服务 -Did you ring,madam?-是你按铃吗,太太? -Yes.Kindly turn off the air-conditioner in this room.I've tried to do so,but I can't. -是的,麻烦你把这屋的空调器关掉。我自己已经试过了,可我关不动。 -Yes,madam.There's something wrong with the switch;perhaps it needs repairing .-好的,太太。这个开关有点毛病,大概需要修理一下了。 -What can I do for you,sir?-先生,你有什么事要我办吗? -The light has fused.Please change the bulb for me.-电灯泡坏了,请换一个。 -The light of this room is dim,please get me a brighter one.-房间里灯光太暗,可否调一只亮灯泡? -There is no water in the bottle.-热水瓶没水了。 -The tea cup is dirty.Please get some glasses for me.-茶杯脏了,请拿几只玻璃杯来。 -Please bring me some ice blocks.-请拿些冰块来。 -I've got some coffee.Please get me some cube sugar.-我自己有咖啡,请拿几块方糖来。 -I should like you to bring me some hot watcr.-我想请你给我送些热水来。 -Please buy tow packets of Zhonghua cigarettes(filter tipped)and a box of match for me. -我要两包带过滤嘴的"中华"香烟和一盒火柴。
酒店实用英语口语如何用英语订房办理入住
酒店实用英语口语,如何用英语订房、办理入住? 安格英语导读:外出旅游、商务出差都离不开“住”的问题。在国内还好,要是到了外国,你能够用英语流利地完成订房、入住整个过程吗?相信这对许多职场白领来说还是有些困难的,今天就和安格英语老师一起从酒店客房口语到各种酒店客房说法以及订房、办理入住需要用到的实用英语口语! 在入住酒店的时候,我们首先需要与前台沟通订房适宜,以及办理入住等步骤。在这个步骤中我们首先要学会的是如何选择房型: What kind/type of room do you like/prefer? 请问你要订哪种房间? We have single rooms, double rooms and suites and deluxe suites and Presidential suites. 我们旅馆里有单人间、双人间、套房、豪华套房及总统套房。 I want to reserve a single room with shower. 我想预订一间有淋浴的单人房间。 Could I book a double room with bath? 我可以预订一间有浴缸的双人客房吗? I'd like to make a reservation for a suite with both shower and bath. 我想预订一个既带淋浴又带浴缸的套房。 I'd like a room with a view. 我想要一个风景较好的房间。
I'd prefer a quiet room. 我想要一个安静点的房间。 I'd like a room facing the sea/the mountains. 我喜欢朝向大海/群山的房间。 在预定房间的时候,前台工作人员还会询问你关于逗留时间、早餐、叫醒服务及一些基本的个人信息,以下的句子是安格英语老师认为你必须听得懂,最好还能说得出来的句子:工作人员: What name is the reservation under? 您预订时用的名字是? May I see your passport, please?请出示你的护照。 How long will you be staying here?你在这儿停留多久? Are you planning on checking out tomorrow? 您打算明天就离开吗? I'm afraid you can't check in until after 4:00 pm. 恐怕您只能在下午四点以后才能入住。 Complimentary breakfast is served in the lobby between 8 and 10 am. 您可以在早晨8点到10点到大厅享受住宿附送的早餐。 I'll give you two room keys. 我会给您两套房间钥匙。 The dining room is on the main floor at the end of the hall. 餐厅在一层大厅最里面。 The weight room and sauna are on the top floor.
酒店常用词汇
服务台常用词汇 management 经营、管理 market price 市价 cashier's desk 兑换处 coin 硬币 accounting desk 帐务处 check_out time 退房时间 voucher 证件 price list 价目表 check, cheque 支票 sign (动)签字 interest 利息 form 表格reservation 预订 reception desk 接待处 tip 小费 reservation desk 预订处 luggage office 行李房 …per thousand 千分之… spare (形)多余的 postpone (动)延期 cancel (动)取消 trxdyeller's cheque 旅行支票 pay (动)付款 fill (动)填写administration 管理、经营note 纸币
registration desk 入宿登记处 lobby 前厅 luggage rack 行李架 visit card 名片 identification card 身份证 rate of exchange 兑换率 conversion rate 换算率 charge (动)收费 bill 帐单 change money 换钱procedure 手续、程序 information desk 问询处 luggage label 行李标签 overbooking 超额订房 …per cent 百分之… reasonable (形)合理的 cash (动)兑换 keep (动)保留、保存 bank draft 汇票 accept (动)接受 procedure fee 手续费 fill in the form 填表 酒店服务常用英语口语 1. Good morning/evening. Reservation. May I help you?
酒店服务英语教程文件
Unit 1 1.小包价 package rate 26.救生演习 muster drill 2.基本房价 rack rate 27. 疏散 evacuate 3.免费的 complimentary 28.强制性的 compulsory 4.豪华套房 deluxe suite 29.演习 drill 5.旅游与酒店业 hospitality industry 30.行李牌 claim tag 6.自助餐 buffet 31.菜肴 cuisine 7.住宿登记卡 registration card 32.餐厅总管 restaurant manager 8.纸币 bank note/bill 33.可以自由选择座位 9.时间安排 schedule 34.风味餐厅 specialty restaurant 10.叫早服务 morning call service 35.每日安排表 daily schedule 11.早餐券 coupon/voucher 36.汽笛 siren 12.酒店大堂 hotel lobby 37.终点站 terminal 13.无预定客人 walk-in guest 38.探测器 detector 14.保留房 blocked room 39.休息室 lounge 15.维修部 maintenance department 40.安检 security check 16.礼宾部 concierge 41.登船embarkation 17.走廊 corridor 42.紧急集合地点 muster station 18.机场大巴 airport shuttle bus 43.逃避者evader 19.货币的面额、面值 denomination 44.赌场casino 20.收据 receipt 45.停靠港 Port of call 21.发票 invoice 46.国际海上人命安全公约 SOLAS 22.姓名牌 name tag 47.折叠婴儿车 push chair 23.定金 deposit 48.手提行李 hand luggage
酒店常用接待服务英语
酒店常用接待服务英语欢迎语: (1) 欢迎光临我们酒店! Welcome to our hotel! (2) 欢迎您来这里进餐。 Welcome to have meals here. (3) 欢迎您再度光临,很高兴再见到您。 Welcome back. Nice to see you again. *禁语:喂!您好哇! Hello. Hi. Well. 问候语: (1) 您好!(初次见面) How do you do? (2) 您好吗!布莱克先生。(见到常客) How are you today. Mr.Black? (3) 早上好!先生/夫人。 Good morning. Sir/Madam. (4) 下午好! Good afternoon. (5) 晚上好! Good evening. (6) 多日不见,您好吗? Long time no see. How are you? (7) 我很好,谢谢!先生您好吗?(回答问候时) Very well, Thank you, And yourself Sir? (8) 早上好!这里是——,能为您效劳吗? Good morning. This is - - ,May I help you? (9) 希望您在我们酒店住得愉快!
Hope your enjoy your stay in our Hotel. *禁语: (1) 您吃过饭了吗? Have you had lunch (breakfast dinner) (2) 您到哪里去啊? Where are you going? (3) 什么事? Yes? What? 祝贺语: (1) 恭喜您! Congratulations! (2) 祝您生日快乐! Wish you a Happy birthday! (3) 祝您新年快乐! Happy new year to you! (4) 祝您周末愉快! Wish you a good weekend! (5) 祝您圣诞快乐! Merry Christmas! 征询语: (1) 先生,我能为您效劳吗? May I help you, Sir? (2) 先生,我能为您做些什么? What can I do for you, Sir. (3) 请问先生您喜欢吗? Do you enjoy it , Sir? (4) 布莱克先生,如果您不介意的话,我能——吗? Mr. Black, Would you mind if I ……. (5) 先生,请问您贵姓? Could I have your name, Sir?
酒店餐饮常用英语口语
酒店餐饮常用英语口语 酒店英语情景对话:安排就坐 Seating Guests 安排就坐 Waiter (W): Good evening, madam and sir, welcome to our restaurant.晚上好,先生女士,欢迎光临。 Have you a reservation, sir? 请问有预订吗? Guest(G):I’m afraid I haven’t. Have you a table for two?没有,有没有两个人的桌。 W: I’m sorry to say that we haven’t got any vacant seat at present. Would you please wait in the lounge for about five minutes? I’ll seat you if the table is ready. 很抱歉,现在没有座位了。请你在休息室等5分钟,可以吗?如果桌子准备好了,我会通知你。 G:It sounds nice.Nancy,let’s go to the lounge then.(Five minutes later.) 听起来不错NANCY。我们去休息室吧。(5分钟后) W:I am sorry to have kept you waiting,madam and sir.Now we have a table for you.Would you step this way,please? 抱歉让您久等了,先生女士们,现在有一张桌子给你们了。 G:(Mr.Smith suddenly catches sight of a table near the window.)May we sit there a table by the window? (突然间有一张靠窗的桌子进入了SMITH先生的视线)我们可以坐那张靠窗的桌子吗? W:Oh,that table has been reserved.那後桌子已经被订了。 G:It’s a pit y.太可惜了。 W:Well,the table in the corner is quite good.It’s near the band platform.There will be a performance during the meal time.You could enjoy it comfortably. 那张角落的桌子真的很好,靠近条形讲台的那张。用餐期间会有表演看的,你会觉得很
酒店英语词汇-参考模板
Restaurant 酒店里面的称为餐厅,酒店外的可以叫饭馆或者餐馆都可以 B&B 家庭式酒店 Boutique hotel 精品酒店 Resort 度假村 King-size 特大号床 Queen-size 大号床 Twin beds 双床房 Single bed 单床房 Double room 双人间 Single room 单人间 Suite 套房 Studio suite 公寓套房 Adjoining room 相邻房 Connecting room 连通房 Executive Floor 行政楼层 Bellboy 行李员 Concierge 礼宾 Receptionist 前台接待 Reception/Front desk 前台 Coach 旅游大巴 Reservation 预订(不是预定) Doorman 门房门童 Housekeeping staff 客房清洁人员 Room service 客房服务,有时特指客房送餐服务 Ground 花园 Tip 小费 Service charge 服务费 Turn down 开夜床服务(指的是傍晚的时候再次整理房间,使客人晚上睡的舒服) Executive room 商务房 Shuttle bus 班车 Do Not Disturb Sign /DND sign请勿打扰牌 Please Make Up sign /PMU sign 请收拾房间牌 check-out 退房 check-in 登记入住 lobby 大堂 Owner response: 业主回复 Porter门房 Hotel Concierge酒店礼宾部 Procurement Manager; Purchasing Manager采购部经理 Food & Beverage Manager; Catering Manager餐饮部经理 Table Hostess餐桌女服务员 Kitchen Hand; Kitchen Help;
常用酒店服务英语汇编
酒店常用英语口语语句 1.自己要做什么事时,就使用May I ... May I have your name, please? 请问尊姓大名 May I have your check-out time, please? 请问您什么时候结帐离开? May I see your passport, please? 请让我看一下您的护照好吗? May I know your nationality, please? 请问您的国籍是什么? 2.麻烦客人时,可使用Couldyou ... Could you fill out the form, please? 请您填写这张表格好吗? Could you write that down, please? 请您写下来好吗? Could you draft the fax, please? 请您写下传真的草稿好吗? Could you hold the line, please? 请不要挂电话好吗? 3.询问客人的喜好或是做什么时,可使用Would you ... Would you like tea or coffee? 请问您要喝茶还是咖啡? Would you like to take a taxi? 请问您要搭计程车吗? Would you mind sitting here? 请问您介意坐在这里吗? 4.在提供建议协助、征求意见时,可使用Shall I ... 或Would you like me to do ...? Shall I draw the curtains? 请问需要我把窗帘拉上吗? Shall I draw you a map? 请问要我为您画一张地图吗? Shall I make the reservation for you? 请问要我为您安排预约吗? 二、招呼语 Good morning. (用于中午以前) Good afternoon. (用于中午至下午六点以前) Good evening. (用于下午六点过后) 在这些招呼语的后面接句子,例如: Good morning, sir. Are you checking-out? 早上好,先生,请问您要退房吗? Good afternoon, sir. Welcome toLI JIA Hotel. 中午好,先生,欢迎光临丽嘉酒店。Good evening, Ms. May I help you? 晚上好,小姐,请问我能为您服务吗? 后面也可以接上自己酒店名称、部门名称,如:
酒店入住常用英语(一)
前厅——登记入店 美联英语提供 入住客人: I reserved a room for tonight.我预定了个房间。 I’d like a key to room 809,please.请给我809房间的钥匙。 Is there a room available for tonight今晚有空房间吗 Can you help me with this form你能帮我填这张表吗 [ Do you have anything to declare有什么需要报关的吗 I’d like to reconfirm my flight我想确认一下我的机票。 What time does the dining room open餐厅什么时候营业 When will it be ready什么时候能准备好 Can you keep my valuables你能帮我保管贵重物品吗 Please bring me a pot of boiled water请送一壶热水. May I have a wake-up call早晨能叫醒我吗 A wake-up call, please.请提供叫醒服务。 \ Can I borrow a hair-dryer我可以借一下电吹风吗 The room next door is noisy.隔壁太吵。 Could I possibly have another room key我能再要一把房间的钥匙吗 I locked myself out.我把自己锁在门外了。 Would you send someone up请派位服务员来一下 以上安格英语老师介绍的酒店实用英语口语是办理入住手续及一些相关服务时大家需要了解的口语,当我们在酒店内享受自助餐或是其他服务时,服务员往往会向我们推荐一些其他的项目、或是让我们对他们的服务作出评价,下面一些句子是大家必须了解的: 1、What kind of rooms(foods) would you like to have 您需要什么样的房间(吃什么样的菜) 、 2、Here is a brochure of our hotel and tariff. 这是介绍我们饭店的小册子和价目表。 3、We'll give you a 10%(ten percent ) discount. 我们给您九折优惠。 4、We'll offer tour guides complimentary breakfasts. 我们给陪同提供免费早餐。 5、We accept your terms. 我们接受您的条件。 " 6、May I introduce myself 让我介绍我自己。 7、May I present you a litter souvenir 请接受我们的一点小纪念品。 8、Let's drink to our friendship! 为我们的友谊干杯!
酒店常用英语词汇
Hotel English Words: make a reservation:预定 register:登记、注册 Room Reservation: 客房预订处 Book : 预订 book a room/ book a ticket Confirm : 确认 Counter : 柜台 Double room: 双人房 Single room: 单人间 Triple room:三人间 Standard room : 标准间 Family suite: 家庭套房 Deluxe suite : 豪华套房 Presidential suite : 总统套房 Double room with tiwn beds:有两张单人床的双人间 Double bed:双人床 Room change : 房价 Special rate : 优惠价 Service change: 服务费
Discount : 折扣 a 10 percent discount/off suites: 套房 How would you like to pay credit card or cash (您想怎么付款) ---Credit card: 信用卡 ---Cash : 现金 Name tag : 标签,行李牌 Luggage/baggage: 行李 Suitcase : 箱子 Handbag : 手提包 Valuables: 贵重物品 Breakable : 易碎的 Full name/complete name: 全名 Fill in : 填写 Nationality : 国籍 Departure date : 离开日期 Signature : 签名 Passport :护照 Receipt : 收据 Fine : 罚金 Sundry fee : 杂费
【入住酒店常用的英语口语】 入住酒店常用英语
【入住酒店常用的英语口语】入住酒店常用英语 1.Yes,we do have a reservation for you. 对了,我们这儿是有您预订的房间。 2.Would you please fill out this form while I prepare your key card for you? 请您把这份表填好,我同时就给您开出入证,好吗? 3.What should I fill in under ROOM NUMBER? 房间号码这一栏我该怎么填呢? 4.Ill put in the room number for you later on. 过会儿我来给您填上房间号码。 5.You forgot to put in the date of your departure. 您忘了填写离店日期了。 6.And here is your key,Mr.Bradley.Your room number is 1420. 给您房间的钥匙,布拉德利先生。您的房间号码是1420。 7.It is on the 14th floor and the daily rate is$90. 房间在14层,每天的房费是90美元。 8. Please make sure that you have it with you all the time. 请务必随时带着它。 9. My business negotiation has progressed much more slowly than I had
expected. 我的业务谈判进行得比我原先预料的慢了许多。 10. I wonder if it is possible for me to extend my stay at this hotel for two days. 感谢您的阅读!
常用酒店英语词汇大
常用酒店英语词汇大全 基本常用口语 一、礼貌用语: 1. Please 请Sir Madam/Miss 2. Excuse me 对不起 3. Pardon? 对不起,请您再说一遍好吗? 4. I’m very sorry. 非常抱歉。 5. Thank you . 谢谢。 二、单词及例句: 1. 对客人表示欢迎: Welcome 欢迎International 国际hotel 酒店 -Welcome to Planet International Hotel! 欢迎光临星球国际大酒店!2.见到客人寻问是否需要帮助: Help What can I do for you? May I help you? 3.离开客人时: Nice 美好的pleasant 愉快的evening 晚上weekend 周末 -Have a nice day. 祝您今天过得愉快. -Have a pleasant evening.祝您今晚过得愉快. -Have a good weekend. 祝您周末过得好. 4. 给客人让路时: After 在……后面madam女士first 首先sir 先生 -After you, madam. 夫人,请. -You first, sir. 先生,您先请. 5. 领路的时候: Follow -Please follow me, sir. 先生,请跟我来. 当领客人到达目的地时: -Here we are , room 2208. 第2208号房间到啦.
6. 当客人要什么东西时: -Yes, sir. It’s no problem. 好的先生.这不成问题. 酒店基本词汇 Restaurant 酒店里面的称为餐厅,酒店外的可以叫饭馆或者餐馆都可以 B&B 家庭式酒店 Boutique hotel 精品酒店 Resort 度假村 King-size 特大号床 Queen-size 大号床 Twin beds 双床房 Single bed 单床房 Double room 双人间 Single room 单人间 Suite 套房 Studio suite 公寓套房 Adjoining room 相邻房 Connecting room 连通房 Executive Floor 行政楼层 Bellboy 行李员 Concierge 礼宾Receptionist 前台接待 Reception/Front desk 前台 Coach 旅游大巴 Reservation 预订(不是预定) Doorman 门房门童 Housekeeping staff 客房清洁人员 Room service 客房服务,有时特指客房送餐服务 Ground 花园 Tip 小费 Service charge 服务费 Turn down 开夜床服务(指的是傍晚的时候再次整理房间,使客人晚上睡的舒服) Executive room 商务房 Shuttle bus 班车 Do Not Disturb Sign /DND sign请勿打扰牌 Please Make Up sign /PMU sign 请收拾房间牌 check-out 退房 check-in 登记入住 lobby 大堂 Owner response: 业主回复 Porter门房 Hotel Concierge酒店礼宾部 Procurement Manager; Purchasing Manager采购部经理 Food & Beverage Manager; Catering Manager餐饮部经理
8酒店宾馆服务人员常用英语164句
酒店宾馆服务人员英语 问好 1、Good morning(afternoon, evening), sir(madam) 早上(下午、晚上)好,先生(夫人)。 2、How do you do?您好!(初次见面) Glad to meet you.很高兴见到您。 3、How are you?您好吗? Fine, thanks. And you?很好,谢谢。您好吗? 4、Welcome to our hotel (restaurant, shop).欢迎到我们宾馆(餐厅、商店)来。 5、Wish you a most pleasant stay in our hotel.愿您在我们宾馆过得愉快。 6、I hope you will enjoy your stay with us.希望您在我们宾馆过得愉快。 (客人刚入店时) I hope you are enjoying your stay with us.希望您在我们宾馆过得愉快。 (客人在饭店逗留期间) I hope you have enjoyed your stay with us.希望您在我们宾馆过得愉快。 (客人离店时) 7、Have a good time!祝您过得愉快! 8、***hotel, front desk. Can I help you?***饭店,前厅。您找谁? 9、Sorry, I've dialed the wrong number.对不起,我拨错号了。 10、May I speak to your general manager?能和你们总经理说话吗? Speaking.我就是。 11、Sorry, he is not in at the moment.对不起,他现在不在。 Would you like to leave a message?您要留口信吗? 12、Pardon.对不起,请再说一遍,好吗? I beg your pardon.对不起,请再说一遍,好吗? 祝贺 13、Congratulations!祝贺您! 14、Happy birthday!生日快乐! 15、Happy new year!新年快乐! 16、Merry Christmas!圣诞快乐! 17、Have a nice holiday!假日快乐! 18、Wish you every success!祝您成功! 答谢和答应 19、Thank you (very much).谢谢您(非常感谢)。 20、Thank you for your advice (information, help)感谢您的忠告(信息、帮助)。 21、It's very kind of you.谢谢,您真客气。 22、You are welcome.不用谢。 23、Not at all.不用谢。Don't mention it.不用谢。 24、It's my pleasure.非常高兴为您服务。 (With pleasure.)(My pleasure.) 25、I am at your service.乐意为您效劳。 26、Thank you for staying in our hotel.感谢您在我们酒店下榻。 27、I'm sorry.很抱歉。 28、Excuse me.对不起。