外贸函电模板大全

Chapter 1 建立贸易关系

1. 请求建立贸易关系 Request for Establishing Business Relations

2. 回复请求建立业务关系 Reply to the Request for Establishing Business Relations

3. 索取产品资料 Request for Product Literature

4. 回复索取产品资料 Reply to the Request for Product Literature

5. 邀请会面 Invitation to the Business Appointment

6. 接受会面邀请 Accepting the Invitation to the Business Appointment

7. 谢绝会面邀请 Declining the Invitation to the Business Appointment

8. 要求更改会面时间及地点Request for Changing the Time & Place of the Meeting

Chapter 2 推销

9. 向特定客户推销 Sales Letter to Specific Customers

10. 向不特定客户推销 Sales Circular to Non-Specific Customers

11. 寄信给老客户 Sales Letter to Old Customers

12. 寄信给新客户 Sales Letter to New Customers

13. 推销新产品 Sales Letter for Promotion of New Products

14. 推销劳务 Sales Letter for Promotion of Labor Services

Chapter 3 询盘和订货

15. 一般询盘 General Inquiry

16. 回复一般询盘 Reply to the General Inquiry

17. 具体询盘 Specific Inquiry

18. 报虚盘 Making a Non-Firm Offer

19. 报实盘 Making a Firm Offer

20. 买方还盘 Making a Counter Offer

21. 卖方返还盘 Making a Counter-Counter Offer

22. 下订单 Placing an Order

23. 接受订单 Accepting an Order

24. 拒绝订单 Declining an Order

25. 下续订单 Placing a Repeat Order

26. 推荐替代品 Offering a Substitute Product

27. 接受替代品 Accepting a Substitute Product

28. 拒绝替代品 Declining a Substitute Product

29. 涨价通知 Notice for Price Increase

30. 回复涨价通知 Reply to the Price Increase Notice

Chapter4 付款

31. 询问付款方式 Asking about Payment Terms

32. 接受付款方式 Accepting Payment Terms

33. 要求修改信用证 Request for Amendment to L/C

34. 信用证修改 Amendment to L/C

35. 付款通知 Payment Notice

36. 收到付款通知 Receipt of Payment Notice

37. 催促付款（初次）Urging Payment (First Notice)

38. 催促付款（最后通告）Urging Payment (Last Notice)

39. 索取发票 Asking for Invoice

40. 寄送发票 Sending Invoice

Chapter 5 包装和交货

41. 包装要求 Packaging Requirements

42. 回复包装要求 Reply to Packaging Requirements

43. 装运时间 Time of Shipment

44. 回复装运通知 Reply to Time of Shipment

45. 催促装运 Urging Shipment

46. 回复催促装运 Reply to Urging Shipment

47. 出货通知 Shipment Advice

48. 货物抵达通知 Goods Arrival Notice

Chapter 6 投诉和致歉

49. 投诉货物未寄达 Complaint about Goods Arrival Failure

50. 对货物未寄达致歉 Apology for Goods Arrival Failure

51. 出货延迟 Late Delivery

52. 对出货延迟致歉 Apology for Late Delivery

53. 投诉货物质量 Complaint about Poor Quality of Goods

54. 对货物质量不佳致歉 Apology for Poor Quality of Goods

55. 投诉货物数量 Complaint about Wrong Quantity of Goods

56. 为数量错误致歉 Apology for Wrong Quantity of Goods

57. 投诉发货出错 Complaint about Receiving Wrong Goods

58. 为发货有误致歉 Apology for Sending Wrong Goods

59. 抱怨包装不良 Complaint about Poor Packaging

60. 为包装不良致歉 Apology for Poor Packaging

61. 付款出错 Payment Error

62. 为付款出错致歉 Apology for Payment Error

63. 对服务的不满 Service Dissatisfaction

64. 对服务不满致歉 Apology for Customer Service Dissatisfaction

Chapter 7 商务交往

65. 请求筹备出差 Request for Preparing for a Business Trip

66. 回复请求筹备出差 Reply to the Request for preparing for a Business Trip

67. 确认预定行程 Confirming Itinerary Reservation

68. 出差后的感谢 Thanks for a Business Trip

69. 活动通知 Activity Notice

70. 集会通知 Gathering Notice

71. 邀请担任演讲者 Inviting Speaker

72. 回复演讲邀请 Reply to the Invitation for Speaker

73. 展销会通知 Trade Fair Notice

74. 回复邀请 Reply to the Trade Fair Invitation

75. 请求帮忙做问卷调查 Request for Filling Out Questionnaire

76. 请求转载许可 Request for Reproduction Permission

Chapter 8 公司人事

77. 人事查询 Personnel Enquiry

78. 找寻人才 Looking for Qualified Personnel

79. 晋升公告 Promotion Announcement

80. 调动通知 Transfer Notice

81. 褒奖员工 Complimenting Employees

Chapter 9 公司内部

82. 会议通知 Meeting Notice

83. 例行报告 Routine Report

84. 问题报告 Problem Report

85. 提案 Proposal

86. 回复提案 Reply to Proposal

87. 说服对方 Convincing the Other Side

88. 给予指示 Giving Instructions

89. 新产品说明 New Product Description

Chapter 10 社交信函

90. 邀请与约见函 Invitation and Appointment Letter

91. 回复邀请 Reply to Invitation

92. 祝贺函 Letter of Congratulation

93. 慰问函 Letter of Sympathy

94. 感谢函 Letter of Thanks

95. 道歉函 Letter of Apology

96. 通知函 Letter of Advice

97. 鼓励函 Letter of Encouragement

98. 探病函 Letter of Consoling the Sick

99. 吊唁函 Letter of Condolence

100. 节日问候 Seasons Greeting

Chapter 1 建立贸易关系

1. 请求建立贸易关系 Request for Establishing Business Relations

We have learned from ①(信息来源) that you are ②(公司性质) in ③(国名或地域名). We are glad that you are interested in ④(产品名称). So, we are willing to establish business relations with you. Attached please find ⑤(附件内容).

We are ⑥(公司性质). We export ⑦(出口产品名称) to ⑧(出口产品目的地). If ⑨(对

方条件)，we ⑩(期待事宜).

We look forward to receiving your inquiry at an early date.

2. 回复请求建立贸易关系 Reply to the Request for Establishing Business Relations

Thanks for your email to enter into business relations with us in ①(经营范围). We have read your ②(邮件附件内容).

As you know, we are ③(重述本公司身份). We have a large ④(需求量大的产品名称) market here, so we are seeking new partners. If possible, we’d like to be ⑤(我

方角色) in ⑥(国名或地域名).Should ⑦(对方提供的优惠), we’ll ⑧(订单种类).

We look forward to your favorable reply.

3. 索取资料 Request for Product Literature

We learn from ①(信息来源) that you are ②(供货商身份). We ③(关注产品途径) and became much interested in your ④(产品名称).

We are ⑤(我方公司身份). As we are interested in doing business with you, we would like you to send us ⑥(邮寄方式) the detailed information about ⑦(欲购产品名称) to ⑧(邮寄地址). The demand for ⑨(产品类型) in our market is really great.

Your immediate attention is highly appreciated.

4. 回复索取产品资料 Reply to the Request for Product Literature

We are so glad that you are interested in ①(产品名称). Attached are ②(附件内容). As you requested in your email, we sent you our ③(索取资料) by ④(邮寄方式), which will tell you everything about our ⑤(产品名称).

Although established in ⑥(公司成立时间), we are developing very fast. We pay great attention to ⑦(特别关注之处). We have introduced advanced production equipment from ⑧(国名或地域名). We now export our products to ⑨(出口产品目的地). ⑩(产品

畅销国国名或地名) is our largest market. ○11 (某一特定产品系列) is a bestseller. We look forward to your trial order.

5. 邀请会面 Invitation to the Business Appointment

I’d like to invite you for a meeting with ①(我公司会面人职务和姓名) if you feel convenient.

As ②(会议名称) will be held in ③(会议地点) from ④(会议起始日) to ⑤(会议结束

日), we think you ⑥(对方可能采取的行动). If you come, we would like to invite you for a meeting with ⑦(我公司会面人)at ⑧(会面地点), on ⑨(双方会面日) to discuss

11 (我公司会面人) wishes to have an opportunity for a ⑩(双方会面商讨事宜). ○

meeting with you.

We look forward to receiving a positive reply from you.

6. 接受邀请会面 Accepting the Invitation to the Business Appointment

I’m glad that you will arrange a meeting between ①(对方会面人职务和姓名) and me on the day before the opening of ②(会议名称) to ③(会面事宜).

As a matter of fact, we had had the intention to meet ④(对方会面人职务) during ⑤(会议名称) before we got your email. We cherish the opportunity ⑥(我方珍惜之事), and are pleased to have a chance to ⑦(有机会之事).

We look forward to seeing you in Dongguan.

7. 谢绝会面邀请 Declining the Invitation to the Business Appointment

Thank you for your email of ①(对方邮件发送日), inviting me to have a meeting with ②(对方会面人职位) on ③(对方建议的会面日) before the opening of ④(会议名称) at ⑤(会面地点).

I’m sorry to say that we are unable to go to ⑥(会议名称), when we ⑦(拒绝会面原因). That’s why I can’t go and meet ⑧(对方会面人职位).

We hope that you will understand our situation. We wish to meet sometime in the near future to ⑨(会面目的).

8. 要求更改会面时间及地点 Request for Changing the Time & Place of the Meeting

We’d like to have the meeting on ⑥(我方提出的会面时间) at ⑦(我方提出的会面地点). It will be much more convenient to us if you agree to the date and place we have suggested.

Your favorable reply would be highly appreciated.

Chapter 2 推销

9. 向特定客户推销 Sales Letter to Specific Customers

I would like to tell you that we have got the ①(产品名称) you inquired about ②(对方询盘时间). Attached are ③(附件名称), which will give you all details for placing an order.

④(产品名称) we’ve got are ⑤(产品优势). They are really ⑥(欲推销产品引以为傲之处). They are at least as good as, if not better than, ⑦(与同类产品一样好), but

prices are ⑧(价格情况).

We expect your feedback before the end of this month.

10. 向不特定客户推销 Sales Circular to Non-Specific Customers

We are willing to seek partners for ①(出口产品类型).

We are ②(我公司注册地点)，specializing all kinds of ③(产品种类). They are bestsellers both at home and abroad. We’ve now made some researches on ④(新研制产品名称), which we are able to provide regularly.

If you are interested, please contact me at ⑤(电话联系方式). For more related information, you can ⑥(获知信息途径). Maybe we will make arrangements for a meeting to discuss details concerning ⑦(商讨事宜).

11. 寄信给老客户 Sales Letter to Old Customers

It’s been ①(有业务往来持续时间) since we executed your last order. Recently, we got in large quantities of ②(新产品名称). Attached please find ③(附件名称).

I’d like to inform you that, we are ④(优惠措施) on certain items, including ⑤(对方感兴趣产品名称). Would you have a look at the attached catalogue? If you wish to order large quantities, ⑥(联系方式) me. We will try to work out terms and conditions to our mutual benefit.

We look forward to our continued mutually-profitable business relationship. We expect ⑦(期待事宜).

12. 寄信给新客户 Sales Letter to New Customers

We are glad to learn, from ①(信息来源), that you are interested in ②(产品名称).We ③(经营情况). Attached please find ④(附件名称).

⑤(欲知详细信息), please ⑥(查询方式).

We look forward to your trial order and assure you of our prompt attention.

13. 推销新产品 Sales Letter for Promotion of New Products

We’re pleased to inform you that, with years of research, we’ve introduced our new products ①(产品名称) to market. Much to our delight, they enjoy great popularity. As we guess you might be interested, we’ve sent you ②(邮寄方式) ③(邮寄样品种类及数量) for your trial use. A trial use will convince you of their extraordinary functioning. For more information, please ④(查看信息途径).

Attached please find ⑤(附件名称). We hope you’ll take this opportunity to ⑥(为双方利益起见). If you consider placing an order, we’ll grant you ⑦(优惠幅度).

14. 推销劳务 Sales Letter for Promotion of Labor Services

We’re pleased to learn, from ①(信息来源),that you are in need of ②(某种职业工作人员). We advertised your job vacancies and attracted ③(申请人数) applicants, from whom we have chosen ④(人数) for your consideration. Attached are ⑤(附件名称).

The candidates we have chosen are ⑥(身份). They all have ⑦(工作经历持续时间) experience, in a ⑧(工作单位). We have interviewed them with satisfactory results and offered them ⑨(提供事宜) as required.

They are looking forward to your phone interviews. Contact us if ⑩(所需帮助事宜). We hope to have more cooperation in the future.

Chapter3 询盘和订货

15. 一般询盘 General Inquiry

We are very much interested in importing ①(产品名称) from you since you are ②(对方身份). We would be grateful if you could let us have detailed information about ③(产品名称) and send us samples of your complete product range as well.

We have been ④(我方身份) for ⑤(公司历史年限) and have ⑥(销售渠道). We are in great need of ⑦(产品名称) in our production. Our credit standing has been AAA rated since ⑧(起始年).

If business terms are satisfactory, we’ll place regular orders with you.

16. 回复一般询盘 Reply to the General Inquiry

We are glad to learn that you are interested in our ①(产品名称). Attached please find ②(附件信息). As you requested, we have sent you samples of our complete range ③(邮寄方式).

We are one of the ④(公司性质), specializing in ⑤(经营范围). All our products are manufactured ⑥(产品优势). We ⑦(公司优势). We will allow a ⑧(折扣幅度) discount for your orders. For ⑨(欲知信息), please ⑩(获知信息途径).

We look forward to your trial order.

17. 具体询盘 Specific Inquiry

We are ①(公司性质). We have obtained your name and address from ②(信息来源) and we are very interested in ③(产品名称).

We’d like to have an ④(产品数量) quotation of the said products, ⑤(价格术语).We’d like you to tell us about ⑥(其他欲知事项). If ⑦(下订单前提条件), we will place an order with you.

We would await your reply.

18. 报虚盘 Making a Non-Firm Offer

We thank you for your inquiry ①(对方询盘日)，asking for ②(欲购产品数量) quotation of ③(欲购产品名称) made in ④(产品原产地). We are pleased to offer as follows: ⑤(报盘详细内容).

The above offer is subject to our final confirmation. If you think our offer meets your requirements, please let us know at an early date. We would be glad to offer any additional information you need.

19. 报实盘 Making a Firm Offer

Thank you for your inquiry of ①(对方询盘日), asking for an ②(欲购产品数量) quotation of our ③(欲购产品名称). We are pleased to offer as follows: ④(报盘详细内容).

The above offer is firm until ⑤(报价有效期限). If you think our offer is satisfactory, please let us know before ⑥(订单有效期限). You can be assured of our best service.

20. 买方还盘 Making a Counter Offe r

We thank you for your email of ①(对方邮件发送日期), offering us ②(我方欲购产品名称及数量) made in ③(产品原产地) at ④(卖方报价).

We regret to inform you that we can’t accept your offer as ⑤(还盘原因). For ⑥(继续保持合作的原因), we counter offer as follows, subject to your reply reaching us ⑦(有效期限): ⑧(我方还盘价). We are satisfied with other terms in your offer. We look forward to your favorable reply.

21. 卖方返还盘 Making a Counter-Counter Offer

Referring to your counter offer of ①(对方还盘邮件发送日期), asking for a cut down of the price from ②(我方报盘价) to ③(对方还盘价), we regret to tell you that it is difficult for us to accept your counter offer.

The price we set in our offer is carefully calculated. As a matter of fact, we have had considerable business with many customers at ④(价格描述).Our ⑤(我方产品种类) sell well in their markets. As you know, our products are far superior in quality to ⑥(同类产品名称) provided by any other suppliers in the world. For long lasting trade relations between us, however, we decide to allow you ⑦(让利种类) if your order ⑧(订单价值).

If you think our proposal acceptable, please place an order on or before May 31st.

22. 下订单 Placing an Order

Thank you for your timely reply of ①(对方邮件发送日期) to our inquiry about the ②(欲购产品名称). We are very satisfied with the trade terms you offer. The prices are acceptable. Therefore, we now email you our purchase order ③(订单编号) in the