广交会英语培训资料

广交会英语培训资料
广交会英语培训资料

(一)常用词汇(中英)

证badge

护照passport

注册,报到register

采购代表purchasing agent

邀请函invitation

身份证ID card

驾照driving license

办证make the badge

补办证re-apply a new IC card (re-application)

个人有效证件personal document 个人近照most recent photo

电子请帖E-invitation

重要通知单Important Notice

网上预申请回执Notice for Pre-registered

名片Business card / name card

采购商号码Buyer NO. 采购商报到表(即蓝表)Buyer registration form

行李寄放处Luggage office

穿梭巴士Shuttle bus

柜台Counter

易通卡E-Pass卡

易通卡持有者E-Pass holders

填写采购商表格fill the buyer’s registration form

港澳身份证/回乡证H.K./Macao ID Card /Home-Return Permit 台胞证Taiwan Compatriot Travel Certificate

有一年以上境外有效工作签证的中国护照

A Chinese passport with overseas employment visa valid for over one year

由广交会发出的邀请函

Invitation issued by CIEF /sent by Canton Fair /from Canton Fair

(二)验证组常用英语

1,麻烦出示护照

Hello,passport,please

2,请问您是否第一次来吗

Is this your first time to come here?

3,您是丢了采购商证吗?

Do you lose your IC card/badge?

4,您需要补办吗

You need to re-register

5,您有身份证和护照复印件吗

Do you have an ID card and copy of your passport?

6,请去咨询台,让我们的同事向您的酒店确认您的护照号

Please go to the “information desk” and then our colleague will confirm with your hotel about your passport number.

(三)咨询台常用语句

Is it the first time for you to come here?

这是您第一次来广交会吗?

Do you have invitation?

请问您有邀请函吗?

Has your company registered here before?

您的公司之前在这里注册过吗?

May I have your business card?/ can you show me your card?

你可以出示你的名片吗?

Did you pre-register on line before?

您之前有网上预注册吗?

please make sure that you bring your passport and photo

请确认你带上了您的护照及照片

I’d like to contact the hotel that you stay in and confirm your passport number!

我需要联络您所在的酒店及确认您的护照号码。

It's our pleasure to help you.

为您服务是我们的荣幸!

We will forward your kind advice to the department concerned, and do our best to improve the service. Thank you for your support to our work.我们会将您的宝贵意见反映给相关部门,并努力改善服务。谢谢您对我们工作的支持。

(邀请函中英译文)

广交会邀请函三期都可以使用。

The Buyer entry badge (IC Card) which surely saves your time with an easy access is valid for future sessions of the Canton Fair. If you forgot to bring it or lost it, the new buyer entry badge (IC Card) will cost you 200RMB/card as service fee.

此证可多届使用,请在广交会期间持卡直接进馆,便捷省时,如忘记携带或遗失补办,须缴费200元人民币/卡。

Registration Documents

For getting IC Card, please present the Invitation (Paper Invitation,

E-invitation, important notice), your most recent Passport Photo, your personal valid documents (Overseas Passport, or Hong Kong or Macao Identity Card/ Home-return Permit, or Taiwan Compatriot Travel Certificate, or Chinese passport with an overseas employment visa valid for over one year), and your Business Card.

与会报到时请提供下列材料: 广交会邀请函(如纸质邀请函、电子邀请函、与会通知单、重要通知单)、个人近期证件照一张、个人有效证件(国外护照、港澳永久身份证/回乡证、台胞证或有一年以上境外有效工作签证的中国护照原件)及名片。

Registration for Interpreter

With the foreign buyers’ accompany, the interpreter takes the ID card & Copy of it, Business Card, A most recent passport photo (5cm x 4cm), and related Certificates of Diploma to make the entry card at Buyer’s Registration Office, with fee: 300 RMB/person/day. One overseas company can only be accompanied with one Chinese.

在外商的陪同下,翻译请带上个人身份证原件及复印件、名片,相片(5厘米×4厘米的个人彩色近期证件照),及相关学历证书,到采购商报到处交费办理进馆证(费用为300元/人/天)。一个境外公司只能带一名翻译进馆协助采购。

The Fair provides interpreters of different languages, including English, French, Arabic, German, Spanish, Italian, Japanese, Russian, Korean, Vietnamese, Thai and Indonesian.

(各大酒店英文译称)

you can get the entry badge in the following appointed hotels, such as Garden Hotel,China Hotel,Dong Fang Hotel,White Swan Hotel,Shangri-La Hotel Guangzhou,Hotel Landmark Canton,Best Western GZ Baiyun Hotel,New Mainland Hotel,Guangzhou Hotel,Star Hotel,The Phoenix City Hotel Guangzhou,Ocean Hotel Guangzhou,Rosedale Hotel

& Suites Guangzhou,Guangdong Victory Hotel,Ramada Pearl Hotel Guangzhou,Asia International Hotel,Jianguo Hotel Guangzhou,Grand International Hotel,Grand Royal Hotel,Ramada Plaza Guangzhou,Riverside Hotel,Royal Mediterranean Hotel,The Westin Guangzhou,Holiday Inn City Center Guangzhou,The Ritz-Carlton Hotel Guangzhou,Panyu Hotel,Chateau Star River,Chime Long Hotel,Foshan Crowne Plaza,Regal Palace Hotel.

Please refer to our official website: https://www.360docs.net/doc/2e1143468.html, for detailed addresses and the office hours.

指定酒店办理报到手续,如花园酒店、中国大酒店、东方宾馆、白天鹅宾馆、广州香格里拉大酒店、华厦大酒店、白云宾馆、新大地宾馆、广州宾馆、景星酒店、广州凤凰城酒店、广州远洋宾馆、广州珀丽酒店、广东胜利宾馆、广州凯旋华美达大酒店、亚洲国际大酒店、广州建国酒店、广州嘉逸国际酒店、广州嘉逸皇冠酒店、广州嘉鸿华美达广场酒店、广信江湾新城大酒店、地中海国际酒店、广州海航威斯汀酒店、广州文化假日酒店、广州富力丽思卡尔顿酒店、番禺宾馆、星河湾酒店、广州长隆酒店、佛山皇冠假日酒店、东莞嘉华大酒店。

(四)等候A,B,C区常用英语

1. Excuse me, /Good morning/Good afternoon,Sir/Madam,what can

I do for you?

2. Please fill in the form before your registration.

3. Is it the first time that you come to Canton Fair?

4. Do you have the invitation issued by Chinese Import and

Export Fair /?E-invitation/ Notice for Pre-registered?

5. Does your company used to come to Canton Fair?

6. You can go to Information to check/get the buyer number of your

company .

7. If all of you are from the same company and it’s your first visit to

Canton Fair, you can share the same buy number to register an IC card for free.

8. If you have a business card, you just need to write down your

passport number.

9. If you don’t bring your passport with you now,we can dial the

hotel where you stay to comfirm your information with your ID Card or driving license,or you can ask your friend to fax the copy of your passport.

10. If you have no photo now, you can go to the Snapshot to take a

photo.

11. I’m afraid that the photo which is scanned is not clear enough..

12. Have you already registered an IC card before?

13. If you forget to bring your last IC card or lose it, it will cost you

200RMB for restration as sevice fee.

14. You should pay 200RMB for your registration because your losing

the IC card will add to the management cost of our system.

15. Even though you have the invitation, you still have to pay for your

re-application.

16. It says in the invitation that it will cost you 200RMB to re-apply for

a new IC card.

17. I do appologize for this, but it’s the regulation here.

18. Please present your personal documents for checking and being

stamped before your registration.

19. Every counter is available .

20. Thank you very much for your suggestion.

21. The IC card can be used for many running sessions,and please

keep it safe.

22. Have a nice day.

(五)确认客商身份流程

(六)机动人员常用英语

1. Is this your first time to come to the Canton Fair?您是第一次来广交会

吗?

2. Do you have invitations ?您有邀请函吗?

3. Have your colleges been to the Canton Fair before?您公司(的同事)以

前有没有来过广交会?

4. You have lost this badge/card? A blue one or a red one?/ how many

years ago/when did you come to the Canton Fair? 您丢了这张卡?丢的是蓝色的还是红色的卡?您什么时候来过啊?

5. You should first fill in this form. 您得先填这份表.

6. Do you have a business card? 您有名片吗?

7. I f you have a business card, you don’t need to write this information,

just write your passport number,and tick these items . 如果您有名片的话,只需填您的护照号码,然后勾选这些项目就行了。

8. If you don’t have one(business cards), write all this information

please.如果您没有名片的话,请填写所有的信息。

9. your photo,please. One is enough.(one photo, please)If don’t

have one, you can take a photo over there—in the snapshot.

您的照片,一张就够了。(请拿出一张照片)如果您没有照片的话,您可以去那边—照相区照一张照片。

10. If your colleges have been to the Canton Fair before/ if you have

invitaions but you don’t take it with you, maybe you can go to the

information desk to check your buyer No.如果您的同事曾来过广交会/如果您有邀请函但没有带过来,或许您可以去咨询台查您的buyer No. 11. You need to pay 100RMB for the IC card. 办IC卡您需要支付100元人

名币。

12. Since you have lost your IC card, you need to pay 200RMB for a new

one.由于您丢了您的IC卡,您需要支付200RMB补办一张新的IC卡。

(七)客商难题问答

1,我之前来过,但我忘记带邀请函。

——i have ever been here before,but I forgot to bring my invitation, what should I do?

——Could you show me your business card, we can search on the computer to find your buyer’s number, if we could find that ,you can apply the badge for free; if we couldn’t find any related information,please pay 100rmb to apply a new one.

2,我丢了我的护照,怎么办呢?

—— I had lost my passport,what should I do ?

——You should go to the police station first and take the receipt ,then go to zone B with related documents ,it will cost you 200RMB one card.

3,为什么我要付200元?

—— why I have to pay 200RMB?

——Because every card has personal information ,we will make the badge for every regular customer for free,if you had lost it,you had to pay 200RMB in order to protect your personal information,maybe someone will pick up your card and use it ,it’s bad for you and our canton fair. If you had apply this badge successfully,you can use it for running session. So I suggest you’d better keep it well to save your time.

4,我不想照相,就用护照上的照片可以吗?

—— can I use the passport photo to scan?

——I suggest you’d better take the new photo, as it may be not clear to scan your document photo which will be troublesome for you.

5,我有易通卡,你可以在电脑上找到我的个人信息,为什么我还需要再次填表?——I have the E-pass card, you can search my information on the computer,why I have to fill the form again?

——Actually,we are gonging to update the system, if you have the business card ,you don’t have to fill all the details except for the passport number,and then choose which products you want to purchase. Pleaase prepare your photo,passport and form.

(八)办证大厅常用英语

中英词汇Useful expression:

1,Canton Fair广交会

2、China Import and Export Fair 中国进出口商品交易会

3、spring/autumn session 春秋两届

4、personal information个人信息

5、details细则、细节

6、identification certificate身份证明

7、license 执照、许可

8,input 输入

9、get back 拿回、取回

10、passport 护照

11、information booth 咨询台

12,Show me your passport,please.请出示你的护照。

13、personal documents 个人证件

14、confirm 确认

15、registration form 报道表

16、certificate photo 证件照

17、a recent passport photo 近期护照照片

18、business card 名片

19、mistake/error错误

20 old card should be returned to us.

21 put in 上交

22,apply for 申请

23,take…as a souvenir 留……作纪念

24,pass security checkpoint/pass through security 过安检25,common seal 公章

26、signature 签名、签字

27、The IC card can be used for returning sessions.

28、pay money 付款

29、lose/forget 丢失/忘记

30、Buyer NO. 采购商号码

31.Are you from the same company?

32、Has your company changed the address/name?

33、printer 打印机

34、scan 扫描

35、passport number 护照号码

36、headquarter 总部

37、parent company 总公司

38、branch / constituent company分公司、分部

39,Can we use this address to send post to you?

40,Please take good care of you card/luggage!

41、colleagues 同事

42、search 搜索

43、E-invitation 电子邀请函

44、The fair closes at six.

45、PI = proforma Invoice 形式发票, 估价发票, 试算发票, 备考货单

46、commercial invoice 商业发票

47、total amount总金额

48、Good morning/afternoon/evening./May I help you? /Anything I can do for you?

45、translator 翻译者

46、I am sorry . I can not follow you. Can you speak a little slowly?

47、The weather is really nice.

48、It was nice to talking with you. / I enjoyed talking with you.

49、Excuse me for interrupting you.

50、Please wait a few minutes.

51、company address 公司地址

52、household electrical appliances 家用电器

53、vehicle spare parts 汽车配件

54、motorcycles 摩托车

55、bicycles 自行车

56、small machinery 小型机械

57、large machinery and equipment 大型机械及设备

58、construction machinery 工程机械

59、vehicles 车辆

60、international pavilion 进口展区

61、sanitary and bathroom equipment 卫浴设备

62、building and decoration materials 建筑及装饰材料

63、lighting equipment 照明产品

64、consumer electronics 电子消费品

65、electronic and electrical products 电子及电气产品

66、chemical products 化工产品

67、tools 工具

68、hardware 五金

69、phase one 第一期

70、gifts and premiums 礼品及赠品

71、furniture 家具

72、stone and iron products 铁石制品

73、toiletries 浴室用品

74、I will try my best to ask around.我会尽力帮您问问。

75、I am not sure of this question.我不大了解这个问题。(九)办证大厅常用句子

要求客商出示有效证件:

1. please present your valid document.

2. may I have your passport/photo/invitation/buyer number?

询问是否第一次来:

1.Are you the first time to come here?

2.Is it your first time to come here?

询问是否同一家公司的:

1.Excuse me, Sir/Madam. Do you come from the same company?

叫客商到别的区域办理证件:

1.Sorry, Sir/Madam. Because you are the first time to come here, you had to go to Zone B to get your IC card. In addition, the IC card will cost you 100 yuan.

2.Sorry, Sir/Madam. Because you lost your IC card/you forget to bring your card, you had to go to Zone B to get your IC card. In addition, it will cost you 200 yuan as service fee.

如果客商坚持要用护照或其他证件上的照片扫描,但不清晰。

The photo is not clear enough (after scanning). You may not pass the security check, and then you still have to come back.

同公司的,没有邀请函或Buyer No. 但客商中有已办证的。

Are you in the same company?

(yes---Please give your IC card to me. I will check the information.)

新公司客商,为了不交钱,要求用老客商的Buyer No.等资料,

The computer shows that you are not in the same company. You have to go to Zone B to make the card. (We have no right to make the card for you here.)

客商已办证,但丢失或忘带,而且坚决不肯到B区补办

(show him the computer)The computer shows that you came here before, and you had an old card. If you lost it or didn’t bring it here, you need to go to Zone B to re-register. We have no right to make the card for you here.

提示客商核对名字和照片

Please check your name and photo. Is it OK?

提醒客商,IC卡可以多届使用

The IC card is multiple and valid for different sessions. Please keep it carefully. Next time you come here, please take it with you. If you lose it

or forget to bring it here, you will have to pay 200 Yuan to re-register.

礼貌道别

Have a good time! / Have a nice day!

P.S.客商问到我们不确定的信息

We don’t know the details for sure. You can go to the Information Counter and ask the staff.

叮嘱客商

This card can be used for running sessions, please kindly keep it.

此IC卡可以多届使用,请小心保管。

If you forget or lose it, it will cost you 200RMB to re-apply for a new card.如果您不小心遗失了,重新办理一张新卡则需要花费200元人民币。

托业英语培训材料完整版

英语培训材料(第一周) 材料选自:《新托业词汇必备》中国人民大学出版社 《新托业语法和词汇详解及实战试题》中国人民大学出版社 《托业国际交流英语教程》中国人民大学出版社 《疯狂英语口语版》 第一部分:单词 (注:单词一共25个,每天记忆5个。周末巩固复习) able adj.有能力的,能够的(capable, competent) be able to finish the job 能够完成这项工作 an able leader 有能力的领导者 派生词:enable vt. 使能够ability n. 能力 enable people to be more efficient 让人们更有效率的做事 the ability to reason 推理能力 ★tip 1:be able to + 动词原形(主语是人或者是集合体) 2:enable 宾语to + 动词原形(主语主要是事物) 3:ability to + 动词原形具备做…的能力 The ability posting (×) →the ability to post (√) accept vt.接受,允许 accept responsibility for 对于…负责 accept an invitation 接受邀请 accept a person’s hand in marriage 接受求婚 accept with open arms 欢迎… 派生词:adj. accepted 被接受的,被认可的 acceptable 可接受的(to)(反义词unacceptable 不可接受的)

n. acceptance 承认,采用,(票据)承兑、认付 the generally accepted idea 被普遍接受的想法 ★tip accept 含义为主动地表示同意和赞成的意愿,与它的意思相似的take,receive 表示被动的接受。 access n.接近,可接近、进入的权利vt.接近…,利用… control access to information 控制对信息的接触 have unlimited access to the files 那些文件可以无限制地使用 use a browser to access a websites 用浏览器来访问网站 派生词:adj. accessible 易接近的n. accessibility 易接近性 accessibility through the Internet 可以通过网络获取 ★tip 1:access 作为名词时,后面需连接介词to,作为动词时,后面直接连接宾语。 2:have access to 可接近、使用… 3:give access to 允许接近、使用… 4:access 如果表示“为了利用…而接近”的意思时,与它意思相近的approach 则主要表示空间上的接近。 accommodate vt.容纳(contain, hold),提供住处,提供方便,使适应,调整accommodate large parties in our conference room 我们的会议室可以容纳很多人 accommodate friend 帮助朋友 accommodate oneself to new surroundings 适应新的环境 派生词:n. accommodation(s)膳宿设施,方便,适应,调整 phone a hotel for accommodations 打电话向旅馆预订客房 ★tip 1.accommodate 作为动词时,前面不能出现介词 2.accommodation 作为“住宿设施”的含义在托业考试中经常出现,务必牢记。 account n.计算,账户,说明,理由,重要性vi.说明,思考

初级英语培训资料

一、Numerals (数字) (一)基数词 1、第一类: zero 0 one 1 two 2 three 3 four 4 five 5 six 6 seven 7 eight 8 nine 9 ten 10 eleven 11 twelve 12 2、第二类: thirteen 13 fourteen 14 fifteen 15 sixteen 16 seventeen 17 eighteen 18 nineteen 19 3、第三类: twenty 20 thirty 30 forty 40 fifty 50 sixty 60 seventy 70 eighty 80 ninety 90 4、第四类: twenty-one 21 forty-six 46 seventy-eight 78 ninety-five 95 5、第五类: 100 one hundred 101 one hundred and one 156 one hundred and fifty-six 192 one hundred and ninety-two 200 two hundred 6、第六类: 1,000 one thousand 1,001 one thousand and one 1,300 thirteen hundred;one thousand and three hundred 2,034 two thousand and thirty-four

6,502 six thousand five hundred and two (二)序数词 下面把1-99的序数词也分为四个类。 1、第一类 first (1st) 第一second (2nd) 第二third (3rd) 第三 (在括号里的是缩写形式,均在阿拉伯数字后面加上相应序数词的最后两个字母构成,以下各类与此相同。)这类序数词只有三个,在整个序数词里面是特殊的,就和第一类基数词一样,需要逐个地硬记下来。 2、第二类: fourth (4th) 第四fifth (5th) 第五sixth (6th) 第六seventh (7th) 第七 eighth (8th) 第八 ninth (9th) 第九 tenth (10th) 第十eleventh (11th) 第十一twelfth (12th) 第十二thirteenth (13th) 第十三fourteenth (14th) 第十四fifteenth (15th) 第十五sixteenth (16th) 第十六seventeenth (17th) 第十七eighteenth (18th) 第十八 nineteenth (19th) 第十九 3、第三类: twentieth (20th) 第二十 thirtieth (30th) 第三十 fortieth (40th) 第四十 fiftieth (50th) 第五十 sixtieth (60th) 第六十 seventieth (70th) 第七十 eightieth (80th) 第八十 ninetieth (90th) 第九十 这一类全是十位整数的序数词,共八个。它们的构成 方法是:先将相应的十位整数的基数词词尾-t y中的 y改成i,然后在加上后缀-eth。 4、第四类: thirty-first (31st) 第三十一 sixty-second (62nd) 第六十二

酒店餐饮英语词汇

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一、培训背景和条件 _____________________________________________________________________ 3 二、培训目的 ___________________________________________________________________________ 3 三、培训对象范围 _______________________________________________________________________ 3 四、培训组织 ___________________________________________________________________________ 3 五、职能分工 ___________________________________________________________________________ 3 六、培训方式 ___________________________________________________________________________ 4 七、培训周期和时间 _____________________________________________________________________ 5 八、培训地点 ___________________________________________________________________________ 5 九、培训流程和要求 _____________________________________________________________________ 5 十、附则 _______________________________________________________________________________ 6十一、附件 _____________________________________________________________________________ 6附件一:英语培训流程图 _________________________________________________________________ 7附件二:调查问卷 _______________________________________________________________________ 8附件三:英语培训签到表 _________________________________________________________________ 10 附件四:英语培训讲师评价表 _____________________________________________________________ 11 附件五:英语培训对象考核鉴定表 _________________________________________________________ 12 附件六:英语培训对象个人总结 ___________________________________________________________ 13 附件七:英语培训总结 ___________________________________________________________________ 14

培训英语资料整理新

1. 幕墙国际会议自我介绍: 名字:My english name is andrew. 公司:I am representing JiangHe curtain wall company. 职责(主要负责事物):I am in charge of structural calculation/design&fabrication drawing/tender drawing. 2. 我是刚毕业的学生: I am a fresh graduate. 3. 幕墙中常用的变形:deflection, 而不是deformation. Deflection: the degree to which the moving part on a measuring instrument moves away from zero. Deformation: the progress of changing the shape of something in a way that spoil its usefulness or appearance. dead load 永久荷载 4. 常用的荷载缩写 wind load 风荷载 live load 活荷载 5.表面处理可分为两种: Natural Anodise Black Anodise Bronze Anodise 镀铜色

Hot dipped galvanize 热镀 stick curtain wall system 框架式幕墙 6. Electrical galvanize 电镀 unitised curtain wall system 单元式幕墙 Tower 主楼分格 division 方管 square section 7. Podium 群楼格栅 lattice 圆管 round pipe Primary gasket 第一胶条 primary bracket steel primary bracket 8. gasket 转角连接t Secondary gasket 第二胶条 secondary bracket secondary U-shape bracket

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PART FOUR 第四部分 FOR FOOD & BEVERAGE DEPARTMENT 餐饮部用 Reserving a table 订座 1.I want to reserve a room for two hundred people to hold a dinner party. 我想预定一间能容纳二百人的宴会厅举行晚宴。 2.I’m sorry we are booked out for this evening. 抱歉,今晚订满了。 3.When do you start to serve dinner in the evening? (When is the restaurant open for breakfast?) 你们什么时候供应晚餐?(几点供应早餐?) 4.When are the restaurant opening hour / operating hour? 餐厅营业时间几点到几点? 5.But I prefer a table by the window. My wife loves the night view of Jinji Lake. 但是我想要一个靠近窗户的桌子。我爱人喜欢看金鸡湖的夜景。 6.I’m sorry. The tables by the window are all occupied. 对不起,靠近窗户的桌子全都有人了。 7.Good morning, Aurora Café / O’S Café , this is ××speaking, how may I help you? 早上好,畅园咖啡厅/欧式咖啡 厅,我是××,能为您效劳吗? 8.We have received many bookings and I cannot guarantee a table by the window. 我们已接到许多预定,因而无法向您保证能有一个靠窗的桌子。 9.Y ou can be sure that we’ll try our best. 请相信我们会尽最大努力的。 10.Thank you for calling, sir. We look forward to your visit. 谢谢您的电话,我们盼望着您的光临。 Receiving a guest 引座 11.Have you got a reservation? 您预订座位了吗? 12.Just a moment. I’ll take a look at out reservation book. Y es, Mr. Dewey, a table for two, 8 o’clock. Would you come this way, please? 请稍候,我查一下我们的预定簿。对了,Dewey先生,二人桌,8点到。请这边走。 13.Oh, yes, Mr. Smith. We’ve been expecting you. Would you please come with me? 史密斯先生我们正等您呢,请跟我走。 14.Good morning, madam / sir, welcome to our restaurant. 早上好,女士/先生,欢迎光临我们餐厅。 15.Sorry, sir, all the tables are taken. Would you mind waiting until one is free? 对不起先生,没有空位了,等一会儿好吗? 16.The buffet is over there. Please help yourself. 自助餐在那边,请自己享用。 17.I haven’t got a reservation. Can I get a seat anyway? 没有预约,有位子吗? 18.How long is the wait? 要等多久才有位子?

英文培训资料

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餐厅常用 English for Restaurant 餐厅用语 1.I’m sorry to have kept you waiting. 对不起,让您久等了。 2.Enjoy your breakfast, sir. 请享用您的早餐,先生。 3.Here is the menu. 给您菜谱。 4.What do you prefer, tea or coffee? 您喜欢什么,茶还是咖啡? 5.Have a nice evening! 祝您晚上愉快! 6.Welcome to our Western Restaurant. 欢迎来我们西餐厅。 7.We’re glad to have you here. 我们很高兴您来这儿。 8.I’m always at your service, sir (madam) 随时为您效劳,先生(小姐)9.I’m sorry to trouble you. 对不起,打扰您了。 10.I’m sorry to have taken so much of your time. 对不起,占用您太多时间了。11.Follow me please. 请跟我来。 12.Please go straight ahead. 请一直往前走。 13.Please turn right/ left. 请向右转/ 左转。 14.I’m sorry, I’m afraid we don’t have … 对不起,我们没有。。。(客人点的 东西) 15.Please take your time, there’s no hurry. 请慢慢来,别着急。 16.Thank you for telling us, madam/ sir, I’ll inform my manager about it. Please accept our apology. 谢谢您告诉我们,小姐/ 先生。 我会向经理报告这件事,请接受 我们的道歉。 17.I will be with you in a moment. 我一会儿就来。 18.Thank you for calling. 多谢您的来电。 Words 1.recommend 推荐 2.steak 牛排 3.Would you mind…? 你介意。。。 吗? Reserving a table 1.What time do you open? / When does the restaurant close? 你们什么时候开门营业?/ 你们 餐厅什么时候停止营业? 2.I’d like to confirm your reservation. 我想确认一下您的预订。 3.We look forward to serving you. 我们期待着为您服务。 4.Sorry, the line is busy. Would you like to call back later? 对不起,电话占线。你等会再打 来好吗? 5.Could you please hold the line? 请稍等一下好吗? 6.Good morning. This is Guizhou Hotel. Can I help you? 早上好,这里是贵州饭店。我能 帮您什么吗? 7.Could you repeat it, please? 请您再说一遍好吗? 8.I want to reserve a room for two hundred people to hold a dinner party. 我想预订一间能容纳两百人的宴 会厅举行晚宴。 9.I’m sorry we are booked out for this evening. 抱歉,今晚订满了。 10.When are the restaurant hours? 餐厅营业时间从几点到几点? 11.I prefer a table by the window. My wife loves the night view of Guiyang. 我想要一个靠近窗户的桌子。我 夫人喜欢看贵阳的夜景。 12.I’m sorry. The tables by the window are all occupied. 对不起,靠近窗户的桌子全都有 人了。 13.Is there any private dining room left? 请问现在还有包间吗? 14.We have received many bookings and I cannot guarantee a table by the window. 我们已接到许多预订,因而无法 向您保证能有一个靠窗的桌子。 15.Have you booked a table? 您有预订吗? 16.Have you got a table for two, please? 请问您有两个人的桌子吗? Words 1.Reserve 预订v 2.Reservation 预订n. 3.Book 预订 4.repeat 重复 5.hold 容纳 6.occupy 占满 7.serve 服务 8.guarantee 保证 9.hold the line 别挂(电话) 10.by the window 靠窗 11.try on e’s best 尽力 12.private dining room 包间 Receiving a guest 1.Have you got a reservation? 您预订座位了吗? 2.Just a moment. I’ll take a look at our reservation book. 请稍后,我查一下我们的预订簿。 3.Yes, Mr. Smith, a table for two, 8 o’clock. Would you come this way, please? 对了,史密斯先生,两人桌,8 点到。请这边走。

英语培训资料

问候与接待: )晚上好!下午好!(早上好!你好! ) !(Good morning/afternoon/evening!Hello 我能帮你什么忙吗? What can I do for you?/May I help you? 您能重复一遍吗? I beg your pardon? 可以请您慢一点吗?Would you please slow down? 请稍等一下。 Please wait a minute/second/moment. 感谢与应答: 非常感谢。Thank you very much. 谢谢您的合作。Thanks for your cooperation! 不客气。You are welcome!/It’s my pleasure!/ Don’t mention it! 道歉与应答: I’m sorry对不起!! 对不起,让您久等了。 Sorry to keep you waiting. 很抱歉打扰您。 Sorry to trouble you. 很抱歉,这是规定。I’m terribly sorry, but this is the rule. Never mind./ 没关系。It doesn’t matter. 告别: 再见! /See you later! !Goodbye 祝您旅途愉快! Have a nice trip!

欢迎下次再来中国。 Welcome to China again. Communication(1 ) 1 对话 机场职员S: Staff 旅客P: Passenger 您能告诉我餐厅在哪吗? P: Could you tell me where the restaurant is located? ] down to Basement Level One and it’s right ?S: Certainly. Take the elevator ['eliveit there. 可以,乘电梯到地下一层就是。 P: Where are the elevators? 电梯在哪里? 自动扶梯在那 ] over there. ?leit?S: The elevators are beside the escalators['esk 边,电梯在自动扶梯旁边。 知道了。非常感谢。 P: Got it. Thank you very much. 不客气。S: You are welcome. 对话 Communication(2) 2 P: Excuse me. Do you know where I can find something to read? 麻烦您了,请问您知道哪里可以买到读物? a beside bookstore a see will you and ahead corner second the at left Turn S: restaurant. 在前面第二个拐角左转,你会看到在餐厅旁边有一家书店。 P: OK. Thanks. 好的。谢谢。 不客气。 S: My pleasure.

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英语语调培训资料

英语语调学习资料 语调(intonation),即说话的腔调,就是一句话里声调高低抑扬轻重的配制和变化。英语的基本语调包括升调(↗)和降调(↘),它们还可以组合成降升调、升降调和升降升调。用不同的语调读句子就会有不同的意思。 一、升调和降调 降调:降调的基本含义是“结束”“肯定”。常见的一般陈述句、命令祈使句和特殊问句都用降调。使用降调的句子有这样的特点: 1、整个句子的音调从第一个重读音节开始,从高到低,依次递降,在最后一个重读音节上语调滑落下降。 2. 若最后一个重读音节后有非重读音节,则它们的语调地平。 3. 若句子以非重读音节开始,则它们语调低平。 4. 句子中的非重读音与它前面的重读音基本在同一音高,或略为下降。 快速记忆:重读音节依次递降,句末重读降落下滑。 升调:升调的基本含义是:“没有结束” ,“不肯定”。常见的一般疑问句用降调。它的特点是: 1.整个句子的音调从第一个重读音节开始,从高到低,依次递降,在最后一个重读音节上语调上升。 2. 若最后一个重读音节后有非重读音节,则它们依次递升。 3. 若句子以非重读音节开始,则它们语调低平。

4. 句中的非重读音与它前面的重读音基本在同一音高,或依次降调。 快速记忆:重读音节依次递降,句末重读回升上滑。 英语的语调还有降升调、升降调和升降升调。降升调在英语中也比较常用。它常表示“对比” “态度保留” “有言外之意”。 升降调常表示语气强烈、惊奇、自满得意等感情。 升降升调常表示自信、欢快、洋洋得意等感情。 二、常见句式的语调 (一)陈述句的语调。陈述句表示陈述一件事时用降调。 例: 1. I understand.↘ 2. It’s difficult.↘ 3. B eijing is the capital of China.↘ 4. There is a book on the desk.↘ 5.They are going to have a picnic.↘ 6. The balloons are flying away.↘ 7.The birds are singing in the trees.↘ 8.Daming is having a birthday party.↘ (二)特殊疑问句的语调。特殊疑问句一般用降调,句首的疑问词一般重读。 例:1.What’s this?↘ 2. What are you doing? ↘ 3.Who is your mother? ↘ 4. Who are they?↘ 5.Where are you going? ↘ 6. Where do you live? ↘ 练习: 1.What do you want to eat? 2.How much is a hamburger?

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