英语道歉信

Dear Mr. Wang,

Thank you for choosing to stay at shanghai Hotel, (and for taking the time to complete our Survey). I was most concerned to learn that you felt that you had a less than satisfactory experience during your time in our establishment. Please accept my sincere apologies on behalf of the hotel.

I have read your form personally to learn from your comments and experiences whilst staying with us. I quite agree that the points you raise are unacceptable and assure you we will do everything we can to rectify them. I have raised the matter of the manner and service standard of our associates, room maintenance issue, with the parties concerned so that we may all have the opportunity to learn from it.

I do hope that despite this you will agree that overall the services and facilities of the hotel met with your expectations. I assure you that total customer satisfaction is always our goal and we strive to achieve a high level of seamless and personalized service. This is after all what sets us apart from the competition and makes us truly “abcdefg”.

Mr.wang, I hope that your travel plans will bring you back to Shanghai in the near future, so that we may have the opportunity of taking care of you again and to show you that these regrettable events were not a true example of our usual high services and hospitality. In the meantime if I, or any of my team, can be of any further assistance to you please do not hesitate to contact me at your earliest possible convenience.

Yours sincerely,

Guest Service Manager

Dear Mr.wang,

Greetings from the shanghai Huashan hotel!

First of all, I would like to apologize for the unpleasant experiences you had during your recent stay with us. I am most embarrassed to learn about the incidents and service shortcomings that you encountered. Our Senior Management team had discussed your comments in details in our daily meeting and shared them with all the concerned departments to ensure such similar cases will not happen again.

Mr. wang, we ask for your kind understanding and accept our most sincere apologies to you in this respect. I do hope your recent experience would not deter you from staying with us on your next visit to Shanghai and I would be glad if you would allow us the opportunity to show you the true Marriott hospitality.

As a gesture of goodwill and to allow us the opportunity to show you our true hospitality and hopefully to restore your confidence in our hotel; we would like to (offer you breakfast or afternoon tea).

Please do let me know when you plan to visit Shanghai again and I will be delighted and look forward to the opportunity to welcome you back to the huashan hotel again. Please let me know your thoughts and call me any time if I can be any assistant of you and I can be reached at 123456789. Sincerely yours,

Dear Mr. & Mrs. Wang,

Thank you for choosing to stay at Shanghai hotel and for taking the time to sharing your comments and experiences for our services. I am most embarrassed to learn about the service shortcomings that you encountered and the problems you had with our Reservation Department. Please accept my sincere apologies on behalf of the hotel.

I have read your comments personally to learn from your comments and experiences and I quite agree that the points you raise are unacceptable and assure you we will do everything we can to rectify them. I have addressed the issue with the parties concerned so that we may all have the opportunity to learn from it.

We are very conscious of the importance in providing a consistent high level of service standards to all our guests and create a most favorable impression with each and every stay.

Please do not hesitate to call me any time if I can be of any assistance. Yours sincerely,

道歉信英语作文带翻译

篇一：道歉信英文模板及翻译 dear_____, i am writing this letter to express my apology that ______________. i feel terribly sorry about this. once again, i am very sorry for any inconvenience caused. i will be really appreciated if you can accept my apologies and understand my situation. yours sincerely _________ 亲爱的_____，（对方姓名）我写这封信以表达我的道歉 ______________（道歉原因）。对此我深感抱歉。我再次对给您造成的任何不便深感歉意，希望您能理解我的处境并接受我的道歉。谨启 _________（自己姓名）篇二：英语作文道歉信常用句式和套话道歉信常用句式和套话道歉信中开头段常用句式和套话 i am writing this letter to express my regret… i am writing to apologize for… i would like to give you my apology for… i must apologize about (not) doing sth… please accept my sincere apology for… i am writing to say sorry for… 道歉信中结尾段常用句式和套话 once again, i am sorry for any inconvenience caused. please allow me to say sorry again. i sincerely hope that you will be able to think in my position and accept my apologies. i want to let you know how regretful i am feeling now.篇三：英文致歉信_范文道歉信 letter of apology 我们在工作或生活中，有时难免会犯一些错误，写封致歉信就显得很有必要。道歉信通常包括以下内容：表示歉意；道歉的原由；出现差错的原因；提出弥补措施；请求原谅。写道歉信的语言要诚挚，解释的理由要真实，不要显出丝毫的虚情假意。好的道歉信不仅会取得对方的谅解，还会增进彼此的感情。写作三步走：表示歉意->说明具体原因、提出补救办法->再次致歉、希望得到理解 tips: 在写作过程中，尽可能提供比较合理的理由。如果违反生活常识将导致扣分。在解释完原因后，尽量提供一个合适的补救办法，使行文更加完满。订阅收藏《考研英语写作范文100篇》系列文章（1）directions: you should write about 100 words on answer sheet 2. do not sign your own name at the end of the letter. use li ming instead. do not write the address. 范文： dear anne,

英语道歉信范文20篇

英语道歉信范文20篇英语道歉信范文英语道歉信范文（一）： Dear Mr。 Robert， I would like to apologize for the delay in shipping your order。 Due to excessive demand last month， it seems impossible for us to process all the orders in time。 However，we sent your order earlier this morning， and we are sure you will receive them by tomorrow。 Please accept our sincere apologies again for any inconvenience we have caused you。 Thank you very much for your consideration。 Yours truly， NKC Co。亲爱的罗伯特先生：我想要对此次的交货延迟道歉。由于上个月订单过多，我们不太可能及时完成所有的订单。但是您的货品我们已于这天早上寄出，相信您将于明天之前收到货品。给您造成任何不便，请再次理解我们真诚的歉意。十分感谢您的谅解。

您真诚的， NKC 公司英语道歉信范文（二）：因遗失借书致歉 because of losing a borrowed book dear frank: i am terribly sorry to tell you that i have lost the valuable book you were so kind to lend me last week。 i read it everyday and intended to finish it next month。last night when i came to my room， it was nowhere to be found。 i will try to recover it as soon as possible。if i fail to find it， i will get a new book for you。 but i am afraid it can never take the place of the old one。 old books are like old friends。 once lost，they can never be replaced。 they are connected with cherished associations which the new ones can never have。 and for this irrecoverable loss， i am to blame。 i was so careless with my things。 this is a warning to me to be more careful in the future。 yours truly， tom 亲爱的弗兰克：很抱歉，上星期您借给我的那本书竟遗失了。我每一天都在看，准备下个月看完。昨晚我回到我的卧室，到处也

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英文道歉信格式及范文因迟复来信致歉Because of answering one’s letter late Dear David: I am afraid that you will think me unpardonably negligent in not having answered your letter dated 7, December sooner, but when I have told you the reason, I trust you will be convinced that the neglect was excusable. When your letter arrived, I was just in Hong Kong. As my family could not forward it to me during my absence, it has been, therefore, lying on my desk until the moment when I took it up. Now the first thing I have to hasten to do is to write to you these few lines to express my deep regret. I enjoyed many pleasant sights during my trip. I shall be pleased to give you an account to of them when I see you next. Sincerely yours, Tom

英语作文给朋友道歉信

道歉信 letter of apology 我们在工作或生活中，有时难免会犯一些错误，写封致歉信就显得很有必要。道歉信通常包括以下内容：表示歉意；道歉的原由；出现差错的原因；提出弥补措施；请求原谅。写道歉信的语言要诚挚，解释的理由要真实，不要显出丝毫的虚情假意。好的道歉信不仅会取得对方的谅解，还会增进彼此的感情。写作三步走：表示歉意->说明具体原因、提出补救办法->再次致歉、希望得到理解 tips: 在写作过程中，尽可能提供比较合理的理由。如果违反生活常识将导致扣分。在解释完原因后，尽量提供一个合适的补救办法，使行文更加完满。订阅收藏《考研英语写作范文100篇》系列文章（1）directions: you should write about 100 words on answer sheet 2. do not sign your own name at the end of the letter. use li ming instead. do not write the address. 范文： dear anne, please allow me to say sorry again. regards, li ming 译文：亲爱的安：感谢你邀请我于明日晚上与你和你的家人共进午餐。可是，我非常遗憾地告诉你我无法赴约，因为我将忙于准备后天的一门重要考试。错过了这么一个欢乐的聚会我深感遗憾，我希望你们能度过一个愉快的时光。对了，在我考试后我们可以见一面么？如果可以的话请随时给我打电话，我非常期待能和你愉快地聊天。请允许我再一次致歉。您真诚的，李明闪光词汇及词组： occupy: v. 占用，占 get-together: n. 聚会，联欢会 hesitate: v. 犹豫，踌躇 drop sb. a line: 给某人打一个电话 preferable: adj. 更好的，更可取的 long for sth: 渴望万能句型： thank you for your invitation to dinner at your home tomorrow evening. unfortunately, it is much to my regret that i cannot... i feel terribly sorry for missing the chance of... is it possible for you and me to have a private meeting afterwards? if so, please dont hesitate to drop me a call about your preferable date. please allow me to say sorry again. （2）directions:

道歉信英语作文100字

竭诚为您提供优质文档/双击可除道歉信英语作文100字篇一：道歉信英语作文带翻译篇一：道歉信英文模板及翻译 dear_____, iamwritingthislettertoexpressmyapologythat_________ _____. ifeelterriblysorryaboutthis. onceagain,iamverysorryforanyinconveniencecaused.iwi llbereallyappreciatedifyoucanacceptmyapologiesandun derstandmysituation. yourssincerely _________ 亲爱的_____，（对方姓名）我写这封信以表达我的道歉______________（道歉原因）。

对此我深感抱歉。我再次对给您造成的任何不便深感歉意，希望您能理解我的处境并接受我的道歉。谨启 _________（自己姓名）篇二：英语作文道歉信常用句式和套话道歉信常用句式和套话道歉信中开头段常用句式和套话 iamwritingthislettertoexpressmyregret… iamwritingtoapologizefor… iwouldliketogiveyoumyapologyfor… imustapologizeabout(not)doingsth… pleaseacceptmysincereapologyfor… iamwritingtosaysorryfor… 道歉信中结尾段常用句式和套话 onceagain,iamsorryforanyinconveniencecaused. pleaseallowmetosaysorryagain. isincerelyhopethatyouwillbeabletothinkinmypositiona ndacceptmyapologies.iwanttoletyouknowhowregretfulia mfeelingnow.篇三：英文致歉信_范文道歉信letterofapology 我们在工作或生活中，有时难免会犯一些错误，写封致

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道歉信范文（英语）中英在道歉策略的使用上既有相同之处,也有不同之处。下面为大家精心了道歉信范文，希望能给你带来帮助。 Dear Kate: Excuse me for my long delaying in returning to you your “Robinson Crusoe” which I read through with great interest. I had finished reading the book and was about to return it when my cousin came to see me. Never having seen the book, She was so interested in it that I had to retain it longer. However, I hope that in view of the additional delight thus afforded by your book, you will overlook my negligence in not returning it sooner. Thanking you again for the loan. Sincerely yours, Tom Dear Alan，

i'm writing to apologize about last thursday。 i am terribly sorry that i didn't go to see you， for i lost my wallet。anyway， i found it。 but it was too late for the train。 i had to take the bus。 what a pity that i took a wrong one。 it went to milford。 there， i waited for half an hour for a zuowen.bus to driffield。 it was much worse that on the way to your home，the bus broke down。 so i just went back home to pigston。 i really do apologize because i didn't speak to you on the phone，but it wasn't my fault。 i tried several times， but there was no answer。 Anyway， how about next Thursday? Love， Tom Dear Anne, Thank you for your invitation to dinner at your home tomorrow evening. Unfortunately, it is much to my regret that

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英语道歉信格式

篇一：英文道歉信格式及范文英文道歉信格式及范文因迟复来信致歉because of answering one’s letter late dear david: i am afraid that you will think me unpardonably negligent in not having answered your letter dated 7, december sooner, but when i have told you the reason, i trust you will be convinced that the neglect was excusable. when your letter arrived, i was just in hong kong. as my family could not forward it to me during my absence, it has been, therefore, lying on my desk until the moment when i took it up. now the first thing i have to hasten to do is to write to you these few lines to express my deep regret. i enjoyed many pleasant sights during my trip. i shall be pleased to give you an account to of them when i see you next. sincerely yours, tom篇二：英文致歉信_范文道歉信 letter of apology 我们在工作或生活中，有时难免会犯一些错误，写封致歉信就显得很有必要。道歉信通常包括以下内容：表示歉意；道歉的原由；出现差错的原因；提出弥补措施；请求原谅。写道歉信的语言要诚挚，解释的理由要真实，不要显出丝毫的虚情假意。好的道歉信不仅会取得对方的谅解，还会增进彼此的感情。写作三步走：表示歉意->说明具体原因、提出补救办法->再次致歉、希望得到理解 tips: 在写作过程中，尽可能提供比较合理的理由。如果违反生活常识将导致扣分。在解释完原因后，尽量提供一个合适的补救办法，使行文更加完满。订阅收藏《考研英语写作范文100篇》系列文章（1）directions: you should write about 100 words on answer sheet 2. do not sign your own name at the end of the letter. use li ming instead. do not write the address. 范文： dear anne, please allow me to say sorry again. regards, li ming 译文：亲爱的安：感谢你邀请我于明日晚上与你和你的家人共进午餐。可是，我非常遗憾地告诉你我无法赴约，因为我将忙于准备后天的一门重要考试。错过了这么一个欢乐的聚会我深感遗憾，我希望你们能度过一个愉快的时光。对了，在我考试后我们可以见一面么？如果可以的话请随时给我打电话，我非常期待能和你愉快地聊天。请允许我再一次致歉。您真诚的，李明

道歉信英语作文范文3篇

道歉信英语作文范文3篇道歉是重要的人类语言现象,是人类文明的重要表征。道歉信英语作文篇一：Dear Friends, Please accept my sincere apology for the inconvenience that I caused you by adding the extra visiting without your permission. I had no intention of intruding on your personal life. In China, arranging interesting leisure activities for visitors is a common way to show welcome. However, as your receptionist, I should have realized that you are inclined to regard your private time as an inviolable treasure and hate to be harassed by unplanned matters. Im really sorry that I didnt check with you before making such incomsiderate arrangement .All I can say is that it wont happen again. Sincerely, LiLi 道歉信英语作文篇二：Dear Ashley, Please accept my deepest apologies for my mistake in regard to leaking customer information to people from the other department.

给老板的道歉信英文版

提供专业的word版文档，优质的服务，希望对您有帮助/双击去除给老板的道歉信英文版如果我们工作失误，应该给领导写一篇道歉信!以下是外企工作者需要学会的给老板的道歉信英文版，欢迎大家阅读! 给老板的道歉信英文版【1】 DearKate: excusemeformylongdelayinginreturningtoyouyour “robinsoncrusoe” whichIreadthroughwithgreatinterest.

Ihadfinishedreadingthebookandwasabouttoreturnitwhen mycousincametoseeme. Neverhavingseenthebook,shewassointerestedinitthatIh adtoretainitlonger. however,Ihopethatinviewoftheadditionaldelightthusaf fordedbyyourbook,youwilloverlookmynegligenceinnotre turningitsooner. Thankingyouagainfortheloan. sincerelyyours,

Tom 英文道歉信范文【2】 DearDavid:Iamafraidthatyouwillthinkmeunpardonablyne gligentinnothavingansweredyourletterdated7,December sooner,butwhenIhavetoldyouthereason,Itrustyouwillbe convincedthattheneglectwasexcusable. whenyourletterarrived,IwasjustinhongKong. Asmyfamilycouldnotforwardittomeduringmyabsence,itha sbeen,therefore,lyingonmydeskuntilthemomentwhenItoo kitup.

道歉信英文模板

道歉信英文模板篇一：道歉信英语模板 iamwritingthislettertoexpressmyapologythat______________.if eelterriblysorryaboutthis.onceagain,iamverysorryforanyincon veniencecaused.iwillbereally appreciatedifyoucanacceptmyapologiesandunderstandmysituatio n.yourssincerely _________ 亲爱的_____，（对方姓名）我写这封信以表达我的道歉 ______________（道歉原因）。对此我深感抱歉。我再次对给您造成的任何不便深感歉意，希望您能理解我的处境并接受我的道歉。谨启 _________（自己姓名）篇二：高中英语道歉信模板道歉信

一．必背句子 para1：表示歉意 1.i’mverysorryfornotbeingabletovisitbeijingwithyounextweekend. i’mwritingtoapologizetoyouforit. 2.thereasonswhyican’tgowithyouareasfollows.para2：解释原因，提出补救办法 1.justnowireceivedacallfrommycousin,whowenttoaustraliaforfu rther studylastyear. 2.hetoldmethathewouldbebacktochinaat8amonsaturday,andhehope d icouldpickhimupattheairportwithhisfamily.

英文道歉信范本

( 道歉信) 姓名：____________________ 单位：____________________ 日期：____________________ 编号：YB-BH-068397 英文道歉信范本Sample letter of apology

英文道歉信范本 Dear Ms Winston, The purpose of this is to convey to you my sincere apologies for any inconvenience you may have experience last month with respect to the installation of your Internet high speed service. I just returned from vacation this week and found your file in my in-basket. As soon as I reviewed your case it was clear that somehow your Jau. 20th request for a change in service had somehow slipped through the cracks. The only possible explanation I can give is that we have recently had a number of key staff changes, which might have resulted in your letter being overlooked. Consequently, I have directed our installation group to contact you by the end of this week to set up a time convenient to you when they could go to your house and install your new router and make the necessary adjustments to your software. Because of this serious oversight, and as a testament to our appreciation of you as out customer , we are going to provide you with your first three months of high speed service for free charge. There fore,

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