饭店基础英语100句

饭店基础英语100句
饭店基础英语100句

English for Hotel

1.早上好/下午好/晚上好/晚安。Good morning/ afternoon/evening/night.

2.欢迎光临我们饭店/餐厅。Welcome to our hotel/restaurant.

3.您好吗?How are you?(用于比较熟悉的情况下,不一定需要别人回答)

4.很高兴见到你。Glad to see you; Nice to meet you.

5.抱歉, 打扰一下, 这个是您的吗? Excuse me, is this yours?

6.看这边。Look here.

7.过来这边。Come over here.

8.早上好,李太太。Good morning, Mrs. Lee.

9.下午好,唐小姐。Good afternoon, Miss Tang.

10.先生,请慢走。Watch your step, sir.

11.您先请/这边请。After you; This way, please

12.请跟我来。Please follow me.

13.那边走。That way.

14.就在那。Over there.

15.从这向左/右转。Turn left/ right here.

16.我来为您带路。I’ll show you the way.

17.请保管好您的随身行李。Please take good care of your carry-on luggage.

18.您要上楼还是下楼?Are you going upstairs / downstairs?

19.电梯在那边。The elevator is over there.

20.我们到了。Here we are.

21.有什么可以帮忙的吗?May I help you?

22.还需要些什么?What else can I do for you?

23.如果你有什么需要请和我们联系。If you have any needs, please don’t hesitate

to let us know.

24.-谢谢. –不客气. -Thank you. – You are welcome; Not at all; My pleasure

25.很乐意为您效劳. I’m always at your service.

26.再见/回头见。Good-bye / See you later/Bye for now.

27.希望您再次光临。Hope you come again.

28.希望您住店愉快。Hope you enjoy your stay with us.

29.祝您旅途愉快。Wish you a nice trip; Wish you have a good journey.

30.祝您好运!Wish you good luck.

31.祝您过得愉快。Have a good time.

32.新年快乐!Happy New Year.

33.祝您生日快乐!Happy birthday.

34.新年/除夕/春节/感恩节/圣诞节/平安夜New Year/ Near Year’s Eve/ Spring

Festival/ Thanksgiving Day/ Christmas/ Christmas Eve

35.圣诞快乐!Merry Christmas.

36.祝您生意兴隆。Wish you a good business.

37.对不起,我可以进来吗?Excuse me, may I come in please?

38.别担心。Don’t worry (about it).

39.请再说一遍好吗?I beg your pardon; Pardon?

40.您能说得慢一点吗?Would you please speak a little slowly?

41.我明白了。I see; I’ve got it.

42.很抱歉打扰您了。I’m so rry to disturb you.

43.你能帮我打开房门吗?Could you open the door for me?

44.我可以知道您的房号吗?May I know your room number?

45.请出示您的房卡。Please show me your room card.

46.我能看一下您的有效证件吗?Could you show me your valid certificate?

47.我是XX,我能帮您吗?This is XX. Can I help you? (电话中)

48.对不起,您拨错号码了。Sor ry, you’ve dialed a wrong number.

49.请别挂线。Could you hold the line, please?

50.请重复一下您的号码。Could you repeat your number please?

51.我马上为您查一下。Let me have a check for you.

52.谢谢您的来电。Thank you for calling.

53.请稍等一会儿。Wait a moment, please.

54.任何意见和建议都是受欢迎的。Any comments and suggestions are welcome.

55.您怎么了?What’s wrong with you?

56.请别落下任何东西。Please don’t leave anything behind.

57.对不起,让您久等了。Sorry to have kept you waiting.

58.对不起,我不明白您所说的。Sorry, I couldn’t understand what you said; I

couldn’t follow you.

59.谢谢您的好意,我们不收小费。Thank you for your kindness, but we don’t accept

tips.

60.您能帮我填一下这张表吗?Would you help me to fill in this form?

61.您如何结帐,用现金还是信用卡呢?How would you like to pay, in cash or by

credit card?

62.萧山特产有萝卜干、花边、湘湖莼菜等。The specialties of Xiaoshan are dried

radish, lace and water shield, etc.

63.萧山国际机场离我们饭店很近。It’s very near from our hotel to the airport.

64.哪条路是去市中心的?Which way to downtown?

65.请问最近的超市在什么地方?Where can I find the nearest supermarket?

66.-健身房在什么地方?-在三楼-Where is the fitness center? –On the third floor.

67.-游泳池在什么地方?-在四楼–Where is the swimming pool? –On the fourth

floor.

68.-洗手间在哪?-请跟我来。-Where is toilet/washroom? –Please follow me.

69.在一/二/三/四/五/六/七楼。It’s on the first/second/third/fourth/fifth/sixth/seventh

floor.

70.我确定。I’m sure.

71.我保证这种事情不会再发生。I guarantee it won’t happen again.

72.我喜欢这个。I like this.

73.我不喜欢这个。I don’t like this.

74.这个不是太好。Not too good.

75.这太棒了。This is great.

76.我想听听您的看法。I would like to hear your opinion.

77.你是什么看法?What’s your opinion?

78.我对此感到非常满意。I’m very satisfied about this.

79.请不要在此吸烟。Please don’t smoke here.

80.我赞成。I approve/agree.

81.就这么做吧。Go ahead.

82.没问题。No problem.

83.我真的很抱歉。I’m really sorry.

84.祝贺你!Congratulations!

85.今天是个好天气!Nice day.

86.天气有点热/冷。It’s hot/cold.

87.你能给我一些冰块吗?Could you give me some ice?

88.您要加冰还是不加冰?With ice or without?

89.您可以到我们的大堂吧/咖啡厅休息一下。You can have a rest in our lobby bar/

coffee shop.

90.请稍等,我马上回来。Wait a moment, please. I’ll be back soon.

91.如果您想在房内用餐,您可拨打房膳电话。If you want to have meal in your

room, you can dial “7” to call Room Service.

92.你能给我一个熨斗和熨板吗?Could you give me an iron and ironing board?

93.我想借一个充电器。Could you give me a charger?

94.您有什么需要可以拨打号码“6”。If you have any needs, please dial “6”.

95.我通知了领班过来处理。I informed the captain to deal with it.

96.我已经通知了工程部,马上过来修理。I have informed the staff of Engineering

Department to repair it at once.

97.谢谢您的合作和理解。Thank you for your cooperation and understanding.

98.订票在商务中心。You can book ticket in the Business Center.

99.行李员bellman;接待员receptionist;餐厅服务员waiter (男) waitress (女);

客房服务员room attendant;大堂副理GRO; 领班captain; 主管supervisor;

经理manager; 总经理general manager;销售经理sales manager; 值班经理duty manager; 同事colleague; 接线员operator

100.礼宾concierge; 总台front desk; 商务中心business center; 大堂吧lobby bar; 咖啡厅coffee shop; 客房中心housekeeping center;; 预定处reservation center;楼层floor; 地下停车场underground parking area

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