职场英语E

摘要：随着英语在我国的普及，商务活动全球化，英文电子邮件在商务活动中起着越来越重要的作用，而仅从e-mail中给对方印象的好坏有时候能影响到生意的成败。因此，在商务来往中商务礼仪显得尤为重要。本文就职场电子邮件中的礼仪问题，谈一点自己的看法。

关键词：职场英语；e-mail；礼仪规范

商务往来，最常用的沟通方式就是电子邮件。一封书写规范、措辞得体、目的明确的商务电子邮件不仅可以增强沟通的准确性和有效性，而且可以体现写作者的职业素养。使用有意义的主题行，可以让收件人对信件内容一目了然，不看信件内容即可判断邮件的重要性，此可谓为先声夺人，对邮件内容起着说明、指导作用。具体应该注意以下一些问题：

一、邮件主题明确简洁

1.避免标题空白，不填主题被认为是不礼貌的行为。

2.标题宜简短明了，不应过长，能正确表达内容即可。

3.标题要能反映文章的内容和重要性，切忌使用含义不清的标题。

4.一封信尽可能只针对一个主题，不在一封信内谈及多件事情，以便于日后整理。

二、关于称呼与问候

中国素来就是礼仪之邦，尊重对方、恰当的称呼和问候，应该

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Typist打字员 Proof-reader校对Interpreter口译员Translator翻译员Designer设计师Operator操作员Engineer工程师 Buyer采购员 Cashier出纳Accountant会计Consultant专家顾问Adviser意见顾问 Trader交易员 Analyst分析师Telephonist接线员Employee雇员 Clerk职员 Staff工作人员 Worker工人Receptionist接待员，前台Guide向导，导游 Guard门卫 Cleaner保洁员

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British Rose Market Advertising Manager 广告经理 Ad Copywriter(Direct Mail) 广告文撰写 Market Research Analyst 市场调查分析员Salesperson 销售员 Retail Buyer 零售采购员 Sales Administrator 销售主管 Sales Assistant 销售助理 Marketing and Sales(市场与销售部分) Account Manager 客户经理 Account Representative 客户代表人 Advertising Assistan 广告助理 Advertising Coordinator 广告协调员 Assistant Account Executive 客户管理助理 Callback Representative 复查代表 Director of Subsidiary Rights 分公司权利总监Insurance Agent 保险代理人 Manufacturer''s Representative 厂家代表Marketing and Sales Director 市场与销售总监Marketing Assistant 市场助理

Marketing Consultant 市场顾问 Marketing Director 市场总监 Marketing Intern 市场实习 Marketing Manager 市场经理 Merchandising Manager 采购经理 Product Developer 产品开发 Purchasing Agent 采购代理 Real Estate Appraiser 房地产评估师 Real Estate Broker 房地产经纪人 Real Estate Manager 房地产经理 Regional Account Manager 地区客户经理 Regional Sales Manager 地区销售经理 Retail Buyer 零售采购员 Sales Administrator 销售主管 Sales Assistant 销售助理 Sales Executive 销售执行者 Sales Manager 销售经理 Sales Representative 销售代表 Salesperson 销售员 Senior Account Manager 高级客户经理 Tele-Interviewer 电话调查员 Telemarketer 电话销售员Telemarketing Director 电话销售总监 Travel Agent 旅行代办员 Vice-President of Marketing 市场副总裁

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职务职场英语词汇大全如下：Accounting Assistant 会计助理 Accounting Clerk 记帐员 Accounting Manager 会计部经理Accounting Stall 会计部职员 Accounting Supervisor 会计主管Administration Manager 行政经理Administration Staff 行政人员Administrative Assistant 行政助理Administrative Clerk 行政办事员Advertising Staff 广告工作人员 Airlines Sales Representative 航空公司定座员Airlines Staff 航空公司职员 Application Engineer 应用工程师 Assistant Manager 副经理 Bond Analyst 证券分析员 Bond Trader 证券交易员 Business Controller 业务主任 Business Manager 业务经理 Buyer 采购员 Cashier 出纳员 Chemical Engineer 化学工程师

Civil Engineer 土木工程师 Clerk/Receptionist 职员/接待员 Clerk Typist & Secretary 文书打字兼秘书Computer Data Input Operator 计算机资料输入员Computer Engineer 计算机工程师 Computer Processing Operator 计算机处理操作员Computer System Manager 计算机系统部经理Copywriter 广告文字撰稿人 Deputy General Manager 副总经理 Economic Research Assistant 经济研究助理Electrical Engineer 电气工程师 Engineering Technician 工程技术员 English Instructor/Teacher 英语教师 Export Sales Manager 外销部经理 Export Sales Staff 外销部职员 Financial Controller 财务主任 Financial Reporter 财务报告人 F.X. (Foreign Exchange) Clerk 外汇部职员 F.X. Settlement Clerk 外汇部核算员 Fund Manager 财务经理 General Auditor 审计长 General Manager/President 总经理

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I have so much to do. 我有好多事要干. I have many things to do. I'm extremely busy. I'm pressed for time. 我的时间安排很紧. I'm an ordinary office worker. 我是个普通的公司职员. I do office work. I'm a regular office worker. The work doesn't need much effort. 这工作不太费事. Lucky you! 你太幸运了 It's an easy job. Don't neglect your duties! 干活别偷懒。 Okay. I won't. I'm in charge of the west side. 西区由我负责. I'm responsible for the west side. I'm done with the work. 我已经结束哪项工作了. --Already? I'm finished with the work. I'm all done with the work.

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·I’d like a quiet room away from the street. 我想要个不临街的安静房间。 ·Ok, I’ll take it. 好吧，我就订这个房间了。饭店入住出差期间，如果已经进行房间预订（room reservation）了，就可以入住你的饭店了（hotel check in）。这里需要注意很多细节词汇，和习惯礼节。 Key cards 房门卡 Breakfast included 含早餐 The porter will take your bag up to room. 工作人员会帮你把行李放到房间里。道别生活中和朋友说再见一般都是很随意的see you, bye等等。但是职场上我们需要作一定的解释再离开。 Well, I have an appointment now. I think I have to go. 我还有约好的事情，得走了。 I guess I’d better go now. It’s getting late. 太晚了，我想我得走了。 I’m in quite hurry too, so see you later. 我也有点事情，回头见。 We’re so sorry that you have to leave. Well, take care of yourself. 你要走了真是太遗憾啦，那么多保重吧。

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