英文道歉信函

英文道歉信函
英文道歉信函

篇一:英文致歉信_范文

道歉信 letter of apology

我们在工作或生活中,有时难免会犯一些错误,写封致歉信就显得很有必要。道歉信通常包括以下内容:表示歉意;道歉的原由;出现差错的原因;提出弥补措施;请求原谅。写道歉信的语言要诚挚,解释的理由要真实,不要显出丝毫的虚情假意。好的道歉信不仅会取得对方的谅解,还会增进彼此的感情。

写作三步走:

表示歉意->说明具体原因、提出补救办法->再次致歉、希望得到理解

tips:

在写作过程中,尽可能提供比较合理的理由。如果违反生活常识将导致扣分。

在解释完原因后,尽量提供一个合适的补救办法,使行文更加完满。

订阅收藏《考研英语写作范文100篇》系列文章

(1)directions:

you should write about 100 words on answer sheet 2.

do not sign your own name at the end of the letter. use li ming instead.

do not write the address.

范文:

dear anne,

please allow me to say sorry again.

regards,

li ming

译文:

亲爱的安:

感谢你邀请我于明日晚上与你和你的家人共进午餐。可是,我非常遗憾地告诉你我无法赴约,因为我将忙于准备后天的一门重要考试。错过了这么一个欢乐的聚会我深感遗憾,我希望你们能度过一个愉快的时光。对了,在我考试后我们可以见一面么?如果可以的话请随时给我打电话,我非常期待能和你愉快地聊天。

请允许我再一次致歉。

您真诚的,

李明

闪光词汇及词组:

occupy: v. 占用,占

get-together: n. 聚会,联欢会

hesitate: v. 犹豫,踌躇

drop sb. a line: 给某人打一个电话

preferable: adj. 更好的,更可取的

long for sth: 渴望

万能句型:

thank you for your invitation to dinner at your home tomorrow evening. unfortunately, it is much to my regret that i cannot...

i feel terribly sorry for missing the chance of...

is it possible for you and me to have a private meeting afterwards?

if so, please dont hesitate to drop me a call about your preferable date.

please allow me to say sorry again.

(2)directions:

you failed to finish an important task assigned by your professor because of a severe illness. write a letter to your professor tp express your apology, explain your reason, and suggest a solution to make up the loss.

you should write about 100 words on answer sheet 2.

do not sign your own name at the end of the letter. use li ming instead.

do not write the address.

范文:

dear prof. patent,

i would be very much obliged if you could grant me another week for the task, as my health is turning better.

hope you can understand my situation and accept my apology.

yours faithfully,li ming

译文:

尊敬的patent教授:

我非常遗憾地告知您我没有完成您上周布置的读书报告,因为几天前我突然生病了。过去的几天中我一直持续高烧,住在医院,因此无法进行任何学术活动。随信是医生的诊断书。如果您能再给一周时间来完成它我将感激不尽,因为现在我的身体正在好转。希望您能理解我的处境并接受我的道歉。

您真诚的,

李明

闪光词汇及词组:

assign: v. 分配,指派

fall upon sb: 降临到某人身上

continuous: adj. 持续的

prevent sb from sth/doing sth: 使某人不能做某事

hereby: adv. 因此,据此

submit: v. 提交,递交

obliged: adj. 感激的

grant: v. 同意,准予

万能句型:

i would be very much obliged if you could grant me another week for the task. hope you can understand my situation and accept my apology.

apologize letter __ business english_ by lqy

dear sir or madam,

i’m writing this letter to apologize to you. i’m so sorry that we made a mistake about the shipment of vacuum cleaners.

those vacuum cleaners we sent to you were meant to be sent to european countries, but as the old worker was retired, the new one wasn’t so experienced. besides, the model number and the price of goods in march and july are so similar that the worker mistaken them.

i do apologize for any inconvenience this may cause you and i will try my best to avoid the same accident happening again.

道歉信是人们经常使用的一种书信文体,用以表达自己的歉意,查字典范文大全特意为大家

整理了关于道歉信范文的相关材料,希望对您的工作和生活有帮助。

letter of apology

ⅰ. sample study

sample i

dear susan,

please let me know if you will be available on saturday morning.

best wishes

chen cheng

sample ii

dear mary,

i’m very sorry for not having replied to your july 6th letter sooner. when your letter arrived, i was in beijing. as my secretary couldn’t forward it to me, it has been lying on my desk until i got back.

look forward to catching up and once again apologize for the delay.

sincerely,

tom

英语道歉信范文及常用句式

道歉信是指因过失或疏忽做错了事,给别人带来了麻烦或损失,发觉后要立即写信给对方赔礼道歉时写的信件。道歉是一种礼貌,道歉信要写得坦率,诚恳。

道歉信通常包括三部分内容:1、表示歉意,道歉的原由;2、出现差错的原因,提出弥补措施;3、请求原谅。语言要诚挚,解释的理由要真实。好的道歉信不仅会取得对方的谅解,还会增进彼此的感情。写作三步曲:

表示歉意→说明具体原因、提出补救办法→再次致歉,希望得到理解。

注意:

理由要尽量合理,违反生活常识将导致扣分;尽量提供一个合适的补救办法,使行文更加顺畅。范文解析:

directions: you were unable to attend mr. smiths examination on international business english writing because you got sick that morning. write a letter to express the reasons for not being able to attend it and apologize.

write the letter with no less than 100 words. do not sign your own name at end of the letter. use wang hua instead. do not write the address.

dear mr. smith,

i am indeed very sorry that i missed the examination on international business english writing you gave last friday. i feel awful about it and want you to know what happened that day.

i suddenly fell sick early that morning and my parents had to send me to the hospital. please find enclosed a copy of the medical bill.

sincerely yours,

wang hua

◆常用句式:

1、i am writing to apologize for … /i am writing to say sorry for

我写这封信是因……向你致歉。

2、i would like to give you my apology for…

对于……我向你道歉。

3、please accept my sincere apology for…

关于……请接受我真诚的道歉。

4、i am indeed very sorry for what i said/did, but believe i had no

intention to…

对于我说的话/做的事,我确实感到很抱歉。但请相信,我并非故意要……

5、please forgive me for a stupid choice of words.

请原谅我说话欠妥。

6、i feel awfully sorry about it and want you to know what happened.

为此我感到非常内疚,所以想告诉你实情。

7、please accept my apologies for my oversight.

请原谅我的疏忽。

8、please allow me to say sorry again.

请允许我再次表示歉意。

9、i sincerely hope you can understand my situation/think in my position and accept my apologies.篇二:商务英语信件写作:道歉信件

商务英语信件写作:道歉信件

道歉 apologies 有时我们需要表达歉意,往往是因为自己做过某件事、没有去做某件事或者没能够去做某件事。道歉应该是真诚的,而且应该强调是你自己的过错,或者解释你没能够去做某事的原因。你应该:

1.道歉。

2.解释发生了的事情。

3.保证将来不会再发生了。

4.最后,再次道歉。

常用句型

formal正式的

1. i really must apologize for…我真得为……道歉。

2. i am sorry for any inconvenience this may have caused you.我对由此给您带来的麻烦表示歉意。

3. 1 would like to express my apologies for…我要为……表达我的歉意。

4. it is with great regret that…非常抱歉,……

5. i regret that i have caused you…我为给你造成的·一道歉。

6. i hope you will forgive me for…我希望你能就……之事原谅我。

7. i am writing to apologize for…我为……之事写信道歉。

8. i am writing to express my apology for…我为……之事特此写信表达歉意。

9. please accept my apology for…请接受我就……之事的道歉。

10. my apologies for not being able to…我为未能……道歉。

informal非正式的在线英语外教一对一培训/retype/zoom/f93844efb14e852459fb5720?pn=2&x=0&y=0&raww=478&rawh=23&o=jpg_6_0___ ____&type=pic&aimh=23&md5sum=4b924964ffd9607334a9ea158fe00257&sign=f4ed60635a&zo om=&png=11482-&jpg=1198-" target="_blank">点此查看

yesterday. i know these days since johns funeral have been very difficult for you,and i was clearly out of order in making reference to merry

widows. im sorry you had to suffer from my foolishness.

i hope you will be able to forgive me. i have tremendous respect for you and your abilities, and i hope we can continue to work well together. im terribly sorry.

regards,

tom篇三:英语道歉信

dear mr. wang,

establishment. please accept my sincere apologies on behalf of the hotel. experiences whilst staying with us. i quite agree that the points you raise are unacceptable and assure you we will do everything we can to rectify them. i have raised the matter of the manner and service standard of our associates, room maintenance issue, with the parties concerned so that we may all have the opportunity to learn from it.

mr.wang, i hope that your travel plans will bring you back to shanghai in the near future, so that we may have the opportunity of taking care of you again and to show you that these regrettable events were not a true

example of our usual high services and hospitality. in the meantime if i, or any of my team, can be of any further assistance to you please do not hesitate to contact me at your earliest possible convenience.

yours sincerely,

guest service manager

dear mr. wang,

greetings from the shanghai huashan hotel!

mr. wang, we ask for your kind understanding and accept our most sincere apologies to you in this respect. i do hope your recent experience would not deter you from staying with us on your next visit to shanghai and i would be glad if you would allow us the opportunity to show you the true marriott hospitality.

as a gesture of goodwill and to allow us the opportunity to show you our true hospitality and hopefully to restore your confidence in our hotel; we would like to (offer you breakfast or afternoon tea).

sincerely yours,

dear mr. & mrs. wang,

addressed the issue with the parties concerned so that we may all have the opportunity to learn from it.

we are very conscious of the importance in providing a consistent high level of service standards to all our guests and create a most favorable impression with each and every stay.

please do not hesitate to call me any time if i can be of any assistance.

yours sincerely,

商务英语信函道歉信

商务英语信函道歉信范文 商务范文英语道歉篇一 Dear Mr. Grison Thank you for your letter of 6 May 2004 concerning the faulty tableware. I am extremely sorry to learn that the delivery you took on 2 April was of poor quality. This was due to our faulty packing machine. We now have it repaired and we will replace the faulty delivery free of charge within three days. We have been supplying you for five years and we will replace the faulty delivery free of charge within three days. We have been supplying you for five years and you have always been one of our excellent customers. Therefore, I greatly regret the inconvenience it has caused and would like to offer my sincere apologies. I can assure you that such occasion will not occur and our supplies in the future will again be of our usual high standards. I hope that you can use our company as your supplier in the future. Your sincerely 商务信函范文英语道歉篇二 Dear Mr. Sation With reference to your letter dated 3rd May 2004, I am writing to apologies for the mistake we made. The mistake was made because our computer broke down on 29 April. I can assure you we will send the cheque of $200 to you in two days. We will offer you 20% discount for you next stay. Please accept our apologies for the inconvenience this error has caused you and we look forward to meeting you again. Your sincerely 商务信函范文英语道歉篇三

致歉信英文范文3篇

致歉信英文范文3篇 致歉言语行为是通过表达歉意,来恢复交际双方关系平衡的一种言语交际行为。 致歉信英文范文篇一:Dear Charlie, Kindly excuse me for my not being able to see you off at the airport this Saturday as I have promised. A major business partner of our company will be attending an important conference in Xiamen this weekend, and my boss finally chooses me to accompany him there to negotiate about a new transaction. I have just been informed of this plan and am happy about the decisionthis is an opportunity to both display and enhance my abilities, so I am afraid I cannot be present at the airport. Pursuing study overseas is an essential step in the accomplishment of your dream. How I wish I could have the chance to share with you my personal feelings and suggestions before you are away! I hereby send you a gift to wish you good luck. Please forgive me. Cordially, Xuexila

英语道歉信范文20篇

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您真诚的, NKC 公司 英语道歉信范文(二): 因遗失借书致歉 because of losing a borrowed book dear frank: i am terribly sorry to tell you that i have lost the valuable book you were so kind to lend me last week。 i read it everyday and intended to finish it next month。last night when i came to my room, it was nowhere to be found。 i will try to recover it as soon as possible。if i fail to find it, i will get a new book for you。 but i am afraid it can never take the place of the old one。 old books are like old friends。 once lost,they can never be replaced。 they are connected with cherished associations which the new ones can never have。 and for this irrecoverable loss, i am to blame。 i was so careless with my things。 this is a warning to me to be more careful in the future。 yours truly, tom 亲爱的弗兰克: 很抱歉,上星期您借给我的那本书竟遗失了。我每一天都在看,准备下个月看完。昨晚我回到我的卧室,到处也

道歉信英语作文带翻译

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商务英语写作道歉信

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weareverysorryforcausingyousomuchtroubleinyourmonthlyreport s.efforts arenowbeingmadetoestablishproceduresthatwillalleviatethissi tuation.your cooperationandpatienceintheserespectswouldbegreatlyapprecia ted.sincerely yours, oliverlee assistantmanager **newwords: acknowledgev.承认,告知已收到discrepancyn.差异 shippinginstruction装运说明shipmentn.装运

proceduren.程序 alleviatev.减轻,缓和看完这一则道歉信后,相信大多数人已经心里有数道歉信该如何写了,简单来说就是承 认错误-提出方案-礼貌结尾的三部曲。下面,安格英语老师提供了一些在道歉时可以用上的 句型: iamverysorryfor?..,butpleasebelievemeihadnointentionofbothe ring you. iamsorrythatididnotcheckthegoodsbeforedispatch半正式:可以使用缩略和口语表达:directions: 1)makeanapology,and 2)suggestasolution. youshouldwriteabout100wordsonanswersheet2.donotsignyourownn

商务英文道歉信

apologize letter __ business english_ by lqy dear sir or madam, i’m writing this letter to apologize to you. i’m so sorry that we made a mistake about the shipment of vacuum cleaners. those vacuum cleaners we sent to you were meant to be sent to european countries, but as the old worker was retired, the new one wasn’t so experienced. besides, the model number and the price of goods in march and july are so similar that the worker mistaken them. i do apologize for any inconvenience this may cause you and i will try my best to avoid the same accident happening again.篇二:职场商务必备写作模板:英语致歉信 怎么写? via安格英语 职场商务必备写作模板:英语致歉信怎么写? 在日常工作中难免会犯一些差错,学会正确的补救方法很重要。首先,我们要做的就是 致歉。你会写英语致歉信吗?在致歉信中道歉更重要还是提出解决方案更重要?如何在致歉 信中表达出自己的歉意让对方欣然接受呢?在本篇文章中,安格英语老师将以两则工作中常 见的错误为例,教大家如何写好英语致歉信。 模拟场景一:因发票有误致歉(apologies for an incorrect invoice) dear mr. hunnicutt, we shall send you the correct invoice as soon as possible and make sure that such a mistake will not occur again. please accept my apologies for any inconvenience we have caused. your sincerely, peter gibson accounts manager **new words: invoice n.发票 breakdown n.故障 discount n.折扣 在以上的英语道歉信中首先作者针对出现的问题道歉,并解释了错误产生的原因。随后 另起一段提供解决建议,最后礼貌结尾。安格英语老师提示,在写道歉信时,解决问题的目的应该高于道歉本身。因此,在道歉信中给出解决方案是每一位上班族都要学会的一点。 下面,让我们再来看一则关于国际贸易中因货物质量不符的致歉信: dear mr. black, we acknowledge that there are indeed some discrepancies between the shipping instructions and the actual shipment. therefore, there will be a shortage in your may shipment. we are very sorry for causing you so much trouble in your monthly reports. efforts are now being made to establish procedures that will alleviate this situation. your cooperation and patience in these respects would be greatly appreciated. sincerely yours, oliver lee assistant manager **new words: acknowledge v.承认,告知已收到

给客户的诚恳道歉信范文

给客户的诚恳道歉信范文 道歉信是消除曲解,增进友谊和信赖的信函。你了解给客户的诚恳道歉信该怎么写吗?下面就让橙子带大家看看一系列的给客户的诚恳道歉信。望大家采纳。 给客户的诚恳道歉信范文篇一 xx事先生: 你方本月22日订货单收悉。非常抱歉!羽绒背心目前无法交货。我们最快的交货期要到7月初。 当然,你方是急着要货的。可是,需要量远远超过我们以往的经验,特向你方道歉! 你的忠实的XXX 给客户的诚恳道歉信范文篇二 尊敬的客户,您好! 当您读到这封信的时候,说明您的产品已顺利寄到您的手中了,这样我们就放心了! 我们常常担心,会不会因为快递的原因导致您延迟收到产品了,会不会因为路途遥远而把您的东西压坏了;会不会因为我们的客服MM的回复不够详细而把您怠慢了;在此,我们一并表示最诚挚的歉意!我们多么希望用我们的热情服务和优质的产品品质来弥补我们的不足。几个月内,我们尝试了各家快递,只希望产品能今早、完好的到达您的手中,每一个发出的产品我们的配货兄弟都会仔细审查两遍,复查阿姨都会强迫性的再检查一遍,寄货前都会反复交

代快递务必包装严实,再严实,希望能尽可能降低您退换货的烦恼,我们不断升级产品和服务,因为我们深深的知道您对品质的要求。。。。。。遗憾的是,这次还是没能尽如人意,给您造成不便,我们无比歉意,我们也非常非常感谢您的包容和谅解。想必您一定是位胸襟宽广、大气之人。 我们“为一”所有同仁和您一样,热爱生活,追求幸福,渴望进步。“精进有为,天人和一”是我们永恒不变的追求,多希望我们的产品和服务能给您更多的温暖和幸福。感恩有您,“**”与您相伴! 给客户的诚恳道歉信范文篇三 尊敬的上海XX的会员朋友: 您好!XX集团自20**年入驻上海以来,一直得到广大会员朋友们的厚爱。八年来,有您与XX形影相随,一起见证着XX的成长和发展,XX深感荣幸和感激,在此向您表示衷心的感谢! 201*年7月26日,XX喜迎第二大有机农场——**农场的正式开园,届时上海市、**市、高港区各级领导,及南京国环有机认证中心、上海谱尼测试中心、SGS通标检测中心等多家专业检测机构的专家都将出席本次开园盛典。上海市、**市及全国性多家权威媒体也将对本次开园典礼做深入报道,您可以通过电视、网络、报纸、电台等渠道了解开园盛况。但非常抱歉的是,由于开园当天场地等限制,未能邀请您亲临现场感受盛况,对此我们深表遗憾和歉意。 为了让您更好的体验XX第二大有机农场——**农场5000亩有机农场规模和优质的有机种植水平,更充分地感受“绝不含农药化肥”

道歉信英语作文100字

竭诚为您提供优质文档/双击可除道歉信英语作文100字 篇一:道歉信英语作文带翻译 篇一:道歉信英文模板及翻译 dear_____, iamwritingthislettertoexpressmyapologythat_________ _____. ifeelterriblysorryaboutthis. onceagain,iamverysorryforanyinconveniencecaused.iwi llbereallyappreciatedifyoucanacceptmyapologiesandun derstandmysituation. yourssincerely _________ 亲爱的_____,(对方姓名) 我写这封信以表达我的道歉______________(道歉原因)。

对此我深感抱歉。 我再次对给您造成的任何不便深感歉意,希望您能理解我的处境并接受我的道歉。谨启 _________(自己姓名)篇二:英语作文道歉信常用句式和套话 道歉信常用句式和套话 道歉信中开头段常用句式和套话 iamwritingthislettertoexpressmyregret… iamwritingtoapologizefor… iwouldliketogiveyoumyapologyfor… imustapologizeabout(not)doingsth… pleaseacceptmysincereapologyfor… iamwritingtosaysorryfor… 道歉信中结尾段常用句式和套话 onceagain,iamsorryforanyinconveniencecaused. pleaseallowmetosaysorryagain. isincerelyhopethatyouwillbeabletothinkinmypositiona ndacceptmyapologies.iwanttoletyouknowhowregretfulia mfeelingnow.篇三:英文致歉信_范文道歉信letterofapology 我们在工作或生活中,有时难免会犯一些错误,写封致

英语商务信函道歉信范文

英语商务信函道歉信范文 DearMr.Grison Thankyouforyourletterof6May2004concerningthefaultytablew are. Iamextremelysorrytolearnthatthedeliveryyoutookon2Aprilwa sofpoorquality.Thiswasduetoourfaultypackingmachine.Wenowhav eitrepairedandwewillreplacethefaultydeliveryfreeofchargewit hinthreedays. Wehavebeensupplyingyouforfiveyearsandwewillreplacethefau ltydeliveryfreeofchargewithinthreedays. Wehavebeensupplyingyouforfiveyearsandyouhavealwaysbeenon eofourexcellentcustomers.Therefore,Igreatlyregrettheinconve nienceithascausedandwouldliketooffermysincereapologies.Ican assureyouthatsuchoccasionwillnotoccurandoursuppliesinthefut urewillagainbeofourusualhighstandards. Ihopethatyoucanuseourcompanyasyoursupplierinthefuture. Yoursincerely DearMr.Sation Withreferencetoyourletterdated3rdMay2004,Iamwritingtoapo logiesforthemistakewemade. Themistakewasmadebecauseourcomputerbrokedownon29April.Ic anassureyouwewillsendthechequeof$200toyouintwodays.Wewillof feryou20%discountforyounextstay.

英语道歉信(范文20篇)

英语道歉信(范文20篇) 英语道歉信(一): Dear______, ①Iamtrulysorrythat______(道歉的原因)。 ②Thereasonisthat______(介绍原因)。③Onceagain,Iamsorryforanyinconveniencecaused。 ④Hopeyoucanacceptmyappologiesandunderstandmysituation。 Yourssincerely, LiMing 英语道歉信(二): DearMr。Robert, Iwouldliketoapologizeforthedelayinshippingyourorder。Duetoexcessivedemandlastmonth,itseemsimpossibleforustoprocessalltheordersintime。 However,wesentyourorderearlierthismorning,andwearesureyouwillreceivethembytomorrow。 Pleaseacceptoursincereapologiesagainforanyinconvenienceweha vecausedyou。 Thankyouverymuchforyourconsideration。

Yourstruly, NKCCo。 亲爱的罗伯特先生: 我想要对此次的交货延迟道歉。由于上个月订单过多,我们不太可能及时完成所有的订单。 可是您的货品我们已于今日早上寄出,相信您将于明天之前收到货品。 给您造成任何不便,请再次理解我们真诚的歉意。 十分感激您的谅解。 您真诚的, NKC公司 英语道歉信(三): DearFriends, PleaseacceptmysincereapologyfortheinconveniencethatIcausedy oubyaddingtheextravisitingwithoutyourpermission。 Ihadnointentionofintrudingonyourpersonallife。InChina,arranginginterestingleisureactivitiesforvisitorsisamonwayto showwele。However,asyourreceptionist,Ishouldhaverealizedthatyouareinclinedtoregardyourprivatetim easaninviolabletreasureandhatetobeharassedbyunplannedmatter s。

关于英语道歉信范文6篇_应用文

关于英语道歉信范文6篇 封好的道歉信能帮助企业在危机时刻挽回声誉,赢得信任。下面是橙子为大家收集关于英语道歉信范文,欢迎借鉴参考。 英语道歉信范文(一): Dear Sir。 I am writing this letter to apologize to you for the mistake that we sent the shoes in wrong color。 I have acknowledged that my fault has brought you great trouble and unconviniences。 I hereby express my deep sorrow for this matter and we are going to do our best to make it up to you。 I assure you that this mistake will not happen once again and would appreciate very much if you could give us a chance to show our sincerity on this matter。 Best regards 英语道歉信范文(二): Dear Bob, I'm writing to apologize for having forgotten to return the "the Beatles" CD to you when I left Canada,I was in such a hurry that I packed everything in my luggage without checking carefully。Had I paid more attention then,I wouldn't have made 1 / 5

英文道歉信范本

( 道歉信) 姓名:____________________ 单位:____________________ 日期:____________________ 编号:YB-BH-068397 英文道歉信范本Sample letter of apology

英文道歉信范本 Dear Ms Winston, The purpose of this is to convey to you my sincere apologies for any inconvenience you may have experience last month with respect to the installation of your Internet high speed service. I just returned from vacation this week and found your file in my in-basket. As soon as I reviewed your case it was clear that somehow your Jau. 20th request for a change in service had somehow slipped through the cracks. The only possible explanation I can give is that we have recently had a number of key staff changes, which might have resulted in your letter being overlooked. Consequently, I have directed our installation group to contact you by the end of this week to set up a time convenient to you when they could go to your house and install your new router and make the necessary adjustments to your software. Because of this serious oversight, and as a testament to our appreciation of you as out customer , we are going to provide you with your first three months of high speed service for free charge. There fore,

外贸道歉信范文.doc

外贸道歉信范文 说不出口的歉意可以以道歉信表达,你知道外贸道歉信是怎样写吗?下面就让我带大家看看一系列的外贸道歉信。望大家采纳。 外贸道歉信范文篇一 亲爱的客户: 您们好,感谢大家一路上对我们的信任、支持和帮助,我们才能在路上一步步前行,虽然艰难,却也一直令我们鼓舞感动,鼓励我们更要远行。 弯弯月希望您们能在我们这里找到美丽找到快乐找到性 福找到很多有利于自己的东西,如果能做到这些并一直坚持下去,我们想这是对一直支持信任弯弯月客户的最好答复,看到有些客户的留言,对我们的服务还是满意的,还是很支持我们的,对此我们感到欣慰。 但是最近发生了一件事情,我们在这里公开向您们道歉,以表我们的诚意,也更激励我们更好地服务大家。 前一段时间,有两位客户同时订了货,一位是北京的新客户,他特别要求我们送货时要送到他手里,我们决定采用EMS快递公司配送(EMS送件时由客户亲自签收)。 由于是预付款,EMS快递比一般快递公司多出来的那部分快递费由我们担负,并且我们也免费送他一份礼物。

另一位客户是广东佛山的老客户,他这是第四次买我们的产品,并且从来都是很信任我们预付款,我们也是尽量给予他优惠,本想让他早点收到货物,所以给他发货也采用了EMS快递公司。 以前采用EMS公司时速度也是可以的,没有出现过配送时间超长的现象。 但这一次,送到北京客户那里用了五天时间,客户接受了我们的道歉,对我们表示理解,虽然也对我们的整体服务给予了好评,但还是耽误了客户的时间,所以在这里还是再次向他表示真诚的歉意! 送到广东佛山老客户那里竟然用了九天时间!对于EMS我们很生气,多次打电话让他们尽快送到客户手里,但他们的回复都是千篇一律"我们会尽快配送的"。 这位老客户对我们一直都是很支持的,几次联系他也对此表示谅解没说什么,但这次由于EMS拖了这么长时间,他也许也失望了吧。 由于这位客户一直以来的信任和支持,以及此次快递的拖延也给客户造成了一些麻烦,我们决定将免费送他一款他喜欢的眼罩。 因为以前他曾咨询过。 我们认为这是我们最真诚的道歉,希望他还能一如既往的理解支持帮助我们。

关于英语道歉信范文

关于英语道歉信范文 说不出口的歉意可以以道歉信表达,你知道关于英语道歉信该怎么写吗?下面为大家带来一些关于英语道歉信,希望对你有所帮助! 关于英语道歉信范文篇一Dear my husband, While youre reading this letter, maybe Im doing my math or English homework--- if not, chemistry. Im very sorry for what I had done if I really hurt your feelings. I sincerely beg for your forgiveness. I remember when I met you for the first time, I lost my heart to you. I knew that you are the right person that I would get married to. And I could tell that you knew it too when you looked at me--- It was like the wind in the spring flowing across my face. It felt so good. I remember when we got married, I drew our marriage certificate. Although the certificate was simple and, maybe a little ugly, it contains all my love for you and it weighs one thousand pounds. Ill remember it all my life. I remember when I put my arms around your waist

道歉信英语句型

篇一:英语道歉信范文及常用句式 英语道歉信范文及常用句式 道歉信是指因过失或疏忽做错了事,给别人带来了麻烦或损失,发觉后要立即写信给对方赔礼道歉时写的信件。道歉是一种礼貌,道歉信要写得坦率,诚恳。 道歉信通常包括三部分内容:1、表示歉意,道歉的原由;2、出现差错的原因,提出弥补措施;3、请求原谅。语言要诚挚,解释的理由要真实。好的道歉信不仅会取得对方的谅解,还会增进彼此的感情。 写作三步曲: 表示歉意→说明具体原因、提出补救办法→再次致歉,希望得到理解。注意: 理由要尽量合理,违反生活常识将导致扣分;尽量提供一个合适的补救办法,使行文更加顺畅。 范文解析: directions: you were unable to attend mr. smiths examination on international business english writing because you got sick that morning. write a letter to express the reasons for not being able to attend it and apologize. write the letter with no less than 100 words. do not sign your own name at end of the letter. use wang hua instead. do not write the address. dear mr. smith, i am indeed very sorry that i missed the examination on international business english writing you gave last friday. i feel awful about it and want you to know what happened that day.i suddenly fell sick early that morning and my parents had to send me to the hospital. please find enclosed a copy of the medical bill. sincerely yours, wang hua ◆常用句式: 1、i am writing to apologize for … /i am writing to say sorry for 我写这封信是因……向你致歉。 2、i would like to give you my apology for… 对于……我向你道歉。 3、please accept my sincere apology for… 关于……请接受我真诚的道歉。 4、i am indeed very sorry for what i said/did, but believe i had no intention to… 对于我说的话/做的事,我确实感到很抱歉。但请相信,我并非故意要…… 5、please forgive me for a stupid choice of words. 请原谅我说话欠妥。 6、i feel awfully sorry about it and want you to know what happened.为此我感到非常内疚,所以想告诉你实情。 7、please accept my apologies for my oversight. 请原谅我的疏忽。 8、please allow me to say sorry again. 请允许我再次表示歉意。 9、i sincerely hope you can understand my situation/think in my position and accept my apologies. 我真心希望你能理解我的处境/设身处地地为我考虑,并接受我的道歉。 10、once again, im sorry for any inconvenience caused/you have sustained.

给客户写的道歉信

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