阿联酋航空英语介绍

The introduction of ek’s flight attandent

阿联酋航空集团机组人员简介

Everyone likes to be part of a winning team. As Emirates Cabin Crew, you will be part of an airline that has won more than 400 international awards for excellence, awards that say Emirates is the best. We are certainly committed to the best and we start by selecting the finest people.

每个人都想成为好团队中的其中一员。作为阿联酋航空集团的机组人员，你们都是属于已经赢得了400多个国际优秀奖的航空组织中的成员，人们都说阿联酋航空集团是最好的。我们致力于成为最好的航空公司，因此我们会选取最优秀的人员。

Our Cabin Crew are drawn from more than 120 countries and speak more than 80 languages. They operate the latest wide-bodied Boeing and Airbus aircraft to a constantly growing network of key cities on every continent. Find out more on destinations we currently fly to.

我们的机组人员分别来自120多个国家，讲80多种语言。他们使最新的波音飞机和空中客车顺利地飞到不断扩大航线网络的目的地，它们都是位于各大洲的重要城市。他们会找出更多即将到达的目的地的信息。

Emirates cabin crew enjoy high standard apartments, full medical care and state-of-the-art facilities in training and at work. We give a lot but we ask a lot, too. We want our Cabin Crew to be dynamic and as passionate about being the best as we are; innovative and tireless in seeking to exceed our customers’ expectations.

阿联酋航空集团的机组人员在培训和在职时能享受到高标准的公寓，完善的医疗服务，一流的设施。我们给予那么多的同时也希望大家能努力的工作。我们希望机组人员能像我们一样有活力有激情，成为最好的人员。希望大家能以创新和孜孜不倦的精神达到我们客户的期望。

Location and Facilities位置和设施

As Emirates Cabin Crew, you will be based in Dubai, a city renowned for its high standard of living, its shopping, tourist and leisure facilities.

作为阿联酋航空集团的机组人员，你们将会以迪拜作为基地，迪拜在高标准的生活，购物，旅游和休闲设施上拥有很高的声誉。

You will train in a dedicated, state-of-the-art training center, part of the Emirates Aviation College. On duty, you will use a

purpose-built departures and arrivals terminal, exclusive to Emirates Flight and Cabin Crew, complete with their own Duty Free, Security and Immigration services.

你们将会在一个专门的，国家里最先进的培训中心、阿联酋航空集团的飞行学院中进行培训。在值班时，你们将会使用一个专用道，这是专门为阿

联酋航空集团的航班和机组人员所准备的，在那里你们能到免税店购物，享受到安全服务和办理移民服务。

You will work on a roster basis, involving a variety of short, medium and long-haul flights, some returning to Dubai within the same working day, others incorporating a stay in one of our exciting overseas destinations. Free transport to and from work is provided in Dubai and at your flight’s destination.

你们将轮流在短途，中途还有长途航班上工作，有些将会在同一天工作日中会返回迪拜，有些将会留在令人振奋的海外目的地上。在工作的时候，我们将会提供免费的运输到迪拜和你们服务的航班所到达的目的地。

The Cabin Crew Training facility is a seven-storey purpose-built, state-of-the-art center dedicated to a single idea – producing the finest cabin crew in the air.

机组人员培训设施是七层楼高的、国家里最先进的专门的培训中心，我们的目的在于提供最优秀的空中机组人员。

Training covers safety and emergency procedures, inflight service, the importance of image and uniform, fitness and nutrition, leadership, security procedures and medical training that has been accredited by the Royal College of Surgeons of Edinburgh.

培训包括安全，紧急措施，空中服务，形象和制服的重要性，健身和营养，领导能力，安全程序和已经得到英国爱丁堡的皇家外科学院认证的医疗培训。

The facilities provided are second to none. For safety and emergency training, state-of-the-art full motion simulators of all the aircraft types in the Emirates fleet are used. These are equipped with smoke simulators, visual and audio displays that provide trainees with the most realistic simulations of every possible emergency scenario from decompression to emergency evacuation on land and water.

这里提供的设施都是首屈一指的。对于安全和紧急措施的训练，阿联酋航空集团所使用的是国家里最先进的所有机种的全动态模拟器。这些模拟器都配有烟雾模拟器和影音设备，这些都能使受训人员感受到每一可能出现的紧急情况下的最真实的模拟，通过减压装置紧急疏散到陆地或者水中。

Cabin crew service training ranges from full silver service for fine dining to mixing the perfect cocktail and takes place in 14 scale replicas of the different Emirates cabins. These include a 32-metre upper deck section of Emirates’ Airbus A380 that is believed to be the largest in the world.

机组人员服务培训的范围从全优质服务——提供美食到完美的鸡尾酒，这些都体现在14个不同规模的阿联酋航空集团机舱中。这些包括了阿联酋

航空集团A380空中客车32米长机舱，A380被认为是世界上最大的空中客车

Specialty training rooms include one that provides full information on the wide range of duty free products. There is also an Arabic majlis with a perfect setting for the introduction to Arab culture and customs.

专业培训室里提供有关免税物品的范围广阔的信息。那里还有一个拥有一流环境的阿拉伯会议室，来介绍阿拉伯的文化和习俗。

Requirements报名条件

When recruiting cabin crew, we look for people who are dynamic, professional, outgoing and open to new challenges.

当招聘机组人员时，我们都会挑选那些有活力的，专业的，开朗的，并且愿意面对新挑战的人。

We seek professionals who can adapt to a new environment and can provide excellent service as part of a team of people with different cultural backgrounds.

我们寻找那些能适应新环境和提供好服务的人才，能成为我们其中拥有着不同文化背景的团队的其中一员的人。

We need people who have the following:如果你拥有以下条件，我们竭诚欢迎你加入我们：

? A positive attitude and empathy for others积极向上并乐于为他人服务

? A minimum age of 21 years on joining年满21岁

? A minimum arm reach of 212 cms when standing on tip toes so that you can reach emergency equipment on all aircraft

types 踮足而立时手指可触及212厘米以摸到各机种的紧急设备

?Tattoos are not permissible on any part of the body where the tattoo would be visible in uniform. Bandaging is not permitted身上制服以外的能显而易见的地方都不能有纹身。用绷带遮住也是不允许的。

?Education to high school standard at least具备高中以上学历

?Physical fitness sufficient to meet aircrew requirements身体健康符合空中机组人员要求

?Fluency in written and spoken English (fluency in another language is an asset)具备流利的英语书写和口语能力（具备其它流利的外语水平也可以作为考察标准）

?Previous experience in the service/ hospitality industry is an advantage有客户服务经验以及护理经验的优先

Employee Benefits员工福利

With ‘People’ as one of the Group’s core values, we offer a range of generous benefits to assist permanent employees who are recruited globally to live in Dubai. Our Remuneration Policy focuses on developing compensation and benefits policies through detailed research and analysis. Our main focus is to ensure that the Emirates Group remains competitive within the market it operates in, to ensure we attract and retain the right talent.

以“人”作为我们集团的核心价值之一，我们提供优厚的福利待遇给我们的长期雇员，那些我们从全球招聘来迪拜的员工。通过仔细的研究和分析，我们的薪酬政策的着重于开发补偿和福利政策。我们的主要目标是确保阿联酋航空集团集团在运作的市场中仍然有竞争力，能吸引和保留合适的人才。

This section of The Emirates Group Career Centre is designed to give you, as a prospective applicant, an understanding of the total package you may be offered if you are successful in your application as Cabin Crew based in Dubai. Our total reward package comprises of not only cash, but also non-cash elements.

这部分的阿联酋航空集团的员工中心是特意为你们而设计的，作为一名申请者，就是如果你们成功应聘成迪拜的机组人员，你们可能会对此部分要有所了解。我们付给您的总报酬不仅包括现金这一项，也包括非现金的这一部分。

The summary below highlights the key elements of the Emirates Group total reward package for employees based in Dubai, however please note that this is indicative only as the range and level of benefits which are subsequently offered to successful candidates will vary depending upon an individual’s unique personal circumstances.

The items identified below do not form an exhaustive list and

qualifying periods may apply for certain benefits. Should you be successfully shortlisted the respective Recruitment Specialist can provide further details.

对于以迪拜为基地的阿联酋航空集团员工的报酬方案如下。但是请注意，这仅是提供参考的员工待遇范围和水平，因为这还要根据不同的个人环境而定。以下确定的项目并没有形成一个完整的清单，排位赛期间可以申请一定的福利。当你成功的应聘成我们的员工后，我们可以提供更进一步的细节。

As Cabin Crew you are employed on a 3 year renewable contract. Upon completion of the 3 year contract a bonus payment is awarded.

作为我航的机组人员，你们将会签订一个三年期的合同。合同到期后，

我们将会给你一定的奖励。

1.Cash Elements

The following benefits are applicable to all Staff:

?Competitive Tax Free Basic Salary – Monthly Starting Salary Dhs 3,915

Your fixed monthly cash payment related to your position and based on the knowledge and competencies you bring to the role.

Salaries are benchmarked for all employees against relevant

Industries and are reviewed on a regular basis to ensure they

remain competitive.

1．现金

以下福利适用于全体员工：

?基本工资都是免税的——每个月的基本工资是Dhs 3915

你每月的固定工资与你的职位有关，也是以你的相关知识和能力为基

础的。工资是以相关行业的员工的工资为基准的，并且会定期检讨确保保持竞争力。

?Company Provided Accommodation

You will be provided shared (same gender) furnished company accommodation, with allocation of your own individual bedroom.

?公司提供住宿

你们将会与其他同性别的员工合住家具设施齐全的公寓，里面会有属于自己的个人房间

?Company Provided Transport/Transport Allowance

A free transport service is provided if you are residing in

Company Provided Accommodation. If you opt to reside outside then

a Transport Allowance will be paid on a monthly basis.

?公司提供交通/交通津贴

如果你住在公司提供的公寓，我们会提供免费的交通服务。如果

你选择住在外面，公司会每月都会付给你一定的交通津贴。

?Hourly Flying Pay

On completion of your basic training, an hourly flying pay is paid on the block hours worked.

?飞行小时费

在完成基础培训后，你们会有飞行小时费这一项的薪酬。

?Profit Share Scheme

The Company operates a profit share scheme based upon the profit results of the Company for the financial year. A qualifying period is applicable.

The eligibility of the following benefit is dependant upon the applicant’s unique personal circumstances:

?利润分享计划

公司有利润分享这一计划，这基于公司本财政年度的利润结果。一个合格的时期是适用的。

以下的福利资格取决于各位申请人不同的个人环境：

?Exchange Rate Protection Scheme

50% of Basic Salary is protected against adverse exchange rate fluctuations between the UAE Dirham and your currency

classification. This is not applicable to currency

classifications that are pegged against the USD.

?汇率保护计划

基本工资的50%，为了防止不利阿联酋多哈姆和你们各国币类之

间的汇率波动。但是这不适于那些要与美元挂钩的币类。

2.Non Cash Elements

2．非现金福利

The following benefits are applicable to all Staff:

以下福利适用于全体员工：

?Annual Leave

30 calendar days.

?年假30天

?Leave Tickets

Free annual leave tickets are provided to approved leave destinations for the employee.

?休假机票

我们会提供免费的年假机票给那些获准休假的员工。

?Personal Life and Accident Insurance

?个人人寿及意外保险

?Medical and Dental Provision提供医疗及牙科服务

A premium is payable by the employee.

额外费用由雇员支付。

?Government Pension Scheme

Eligible UAE National and GCC citizens are enrolled into their respective Government Pension Scheme, employees and Company

contributions are payable.

?政府退休金计划

合资格的阿联酋和海湾合作委员会的公民都参加到他们各自的政

府的退休金计划，员工和公司的捐献都由公司支付。

?End of Service Gratuity

In accordance with UAE Labour Law, on leaving the company you will

be provided with an end of service (gratuity) payment calculated

as 21 days basic salary per annum for the first 5 years of service

and then 30 days basic salary per annum for each year of service

beyond 5 years of service. Eligibility for End of Service (gratuity) payment is subject to completion of the initial 3 year contract.

?服务期满酬金

根据阿联酋的劳动法，在离开公司的时候你见会有一项服务期满酬金，也就是前5年每年都会有项额外的21天的基本工资；在该公司工作超过5年后，每年都有额外的30天的基本工资。但是要合资格拿到服务期满酬金的必须要完成最初的3年合同。

3.Additional Privileges

额外特权

?Concessional Travel

A range of ticket options are available for staff and their

eligible dependants on Emirates Airline’s routes which now

encompasses over 100 destinations. Some elements of concessionary

travel are available immediately upon joining, but eligibility for

others is subject to completion of a probationary period.

?旅行优惠

一套阿联酋航空集团的机票，给予员工及其直系家属，能到达超过一百个目的地。有一些旅行优惠当你加入我们后就能立刻使用，但是其它的，就要等你过了实习期再能使用。

?Emirates Card

By virtue of being an Emirates Group employee you can avail of

attractive discounts at over 100 retail, hotel and leisure outlets

in Dubai and the UAE.

Accommodation in Dubai

迪拜的住宿

Depending on your budget and requirements, finding properties in Dubai is not difficult. You can contact any one of the numerous estate agents who advertise a large number of properties both for sale and rent, or refer to the classifieds section in the daily newspapers, or even check out the bulletin board at the local supermarkets. No matter what your requirements, you are sure to find what you need.

根据你的预算和要求，在迪拜找公寓并不是很困难。你可以联系那些地产代理商，它们会列出很多广告关于卖房和租房的，或者你也可以在日报上看看有没有，还有你可以在一些当地超市的公告板上查查。无论你有什么要求，你都会很快找到你所需要的。

The price of accommodation in Dubai depends on numerous factors, ranging from whether you are looking for an apartment or a villa and the facilities offered. Villas in a compound often have access to a gym, swimming pool, tennis courts and park; whereas single villas would have no additional facilities.

迪拜的公寓价格取决于很多原因，从你找的公寓或者别墅还有它们所提供的设施。在复合别墅里，一般都会用健身房，游泳池，网球场和花园；而单层别墅就没有别的设施了。

As far as villas go, the ones in up market areas like Jumeirah, Umm Sequiem and Safa tend to be more expensive, while the one ones in Mirdif, Al Barsha and Al Quoz offer more value for money. Expatriates also have the choice of buying or renting properties in a number of suburban complexes like The Meadows, The Greens, The Springs, The Lakes, Arabian Ranches, Jumeirah Islands, Emirates Hills and the famous Palm.

至于别墅，那些在Jumeirah, Umm Sequiem和Safa这些地方的的价格会比较贵，而那些在Mirdif, Al Barsha和Al Quoz价格则会比较合理。外籍人士也可以选择在郊区买房或者租房，像瑟梅多斯，绿党，泉水，湖泊，阿拉伯牧场，朱美拉岛，阿联酋山和著名的棕榈这些地方。

If it’s apartments you are looking for, you’ll find that the ones around Bur Dubai, Sheikh Zayed Road and more recently, the Dubai Marina are most popular; at the same time, these are the more expensive properties, with facilities like gyms and pools built into the costs. Cheaper accomodation can be found in Deira, Satwa and Karama.

如果你在寻找公寓，你可以发现那些在柏迪迪拜的Sheikh Zayed路和

一些近一点的，迪拜码头这些地方的公寓是最受欢迎的；同时，这些也会比较贵，里面都有配套的设施，像健身房和游泳池，都是被算进成本里的。德拉，萨特沃和卡拉马这些地方的公寓则会便宜点。

Candidates who are successful in their applications with Emirates, may be eligible for an accommodation allowance, or supplied with a furnished villa or apartment. (As a general indication, a two bedroom apartment costs between AED 50,000-70,000 per year, while a three

bedroom villa, can go as high as AED 170,000). Utilities, such as power, air-conditioning and water are mostly additional costs to be borne by the candidate.

成功应聘进阿联酋航空集团的考生，可以申请拿住宿津贴，或者选择住在配备有家具的别墅或者公寓。(一般来说，一间两卧室的公寓每年的花费在50,000-70,000迪拉姆间，而一间三卧室的别墅，价格可以高达170,000迪拉姆)。公用事业，如电，空调和水这些额外的费用都是由考生自己付的。

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https://www.360docs.net/doc/9c16907616.html,

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https://www.360docs.net/doc/9c16907616.html,

www.up.ae

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https://www.360docs.net/doc/9c16907616.html,

https://www.360docs.net/doc/9c16907616.html,/classifieds

https://www.360docs.net/doc/9c16907616.html,/my-move/accommodation.html

●What are the opportunities for Cabin Crew in Emirates?

Being based in Dubai, Emirates offers its Cabin Crew an international lifestyle, an attractive tax-free salary, free quality accommodation and the opportunity to work with an award-winning multicultural team.

Salaries for Cabin Crew are competitive and packages of attractive travel benefits and excellent professional development opportunities are available.

阿联酋航空集团的机组人员能有什么机遇？

以迪拜为基地，阿联酋航空集团提供其机组人员一种国际化的生活方式，一份吸引的免税薪水，免费的高品质住宿和与赢得了多项奖的国际化团队一起工作的机会。这份薪水对于机组人员来说是非常有竞争力的，吸引人的旅行优惠套票和优秀的专业发展机会都是可行的。

●Is this a rewarding career path and why?

Working with Emirates will give you endless opportunities: to meet and work with people from over 120 nationalities; to increase your skills and rapidly advance your career. Currently, high performing Cabin Crew have been able to attain the position of Flight Purser within five years and many have also become trainers in cabin service.

Many people in middle and upper management joined the airline as Cabin

Crew and now work in other departments. Opportunities abound: waiting for you to pursue them, based on performance of course!

这是一份有价值的职业道路吗？为什么？

在阿联酋航空集团工作，你能得到无数的机遇：与超过120个国家的人一起工作；你的工作能力和职业生涯都得到提升；现在，专业能力很强的机组人员在这5年内都达到了比较好的职位，他们中的大多数也成为客舱服务的教员了。很多在中上层管理的人加入了航空公司做机组人员，现在在别的部门工作。这份工作充满机遇：等着你去追求它们，当然这也要以你的工作情况为基础！

●What is Dubai like as a lifestyle destination?

From a country that relied on pearl diving, Dubai has now developed into an international tourism and regional business hub. It is a modern cosmopolitan city where people of many cultures and religious

backgrounds live and work in harmony. Dubai offers many advantages and prides itself on being one of the most exciting cities in the world.

Dubai is a city of contrast, a land where the old and the new,

traditional and modern, east and west blend seamlessly to produce a fascinating, mysterious, exciting place with a distinct personality all of its own. There is an endless variety of superb restaurants and sports and leisure facilities catering for all tastes.

作为一个有自己生活方式的地方，迪拜是怎样的呢？

从一个依靠于珍珠潜水的国家，迪拜现在已经发展成为一个国际旅游和区域商业中心了。迪拜是一个现代化的国际大都会，许多不同文化背景、不同宗教背景的人都在这里和睦的工作与生活。作为全世界最有激情的其中一个城市，迪拜有许多优势和傲人之处。迪拜是一个有着鲜明对比的城市，一个新与旧，传统与现代，东方与西方的融合，催发出一个迷人的，神秘的，刺激的其自己所有的一个个性鲜明的城市。这里有琳琅满目的一流餐厅，运动和休闲设施，能迎合各种不同的生活品味。

●How long is the contract and is it binding?

In accordance with current Dubai Government regulations, the contract is a three-year non-binding one, renewable with agreement by Emirates management and crew member. There is a probationary period of six months commencing from the date of joining.

合同是多长期限的？它是否具有约束力？

根据现在迪拜政府的法规，这是一份三年期限没有约束力的合同，只要阿联酋航空集团的管理层和成员同意，合同是可以续签的。从加入日那天开始，将会有一个长达六个月的试用期。

●Is health care provided?

Emirates provides all Cabin Crew with a comprehensive package for medical and dental services at the designated Emirates Clinics.

是否有提供医疗保健？

阿联酋航空集团提供其所有机组人员一个综合性的医疗保健和牙科服务，在阿联酋的指定诊所。

●Does Emirates provide any insurance cover?

All Cabin Crew are insured on a 24-hour worldwide basis under life insurance and personal accident insurance policies. The company’s policy on insurance is detailed in The Emirates Group Employee

Handbook, which is issued to every employee upon joining the company.

阿联酋航空集团有提供保险吗？

所有的机组人员都办理好一个24小时世界性的在寿险和个人意外保险。公司的保险政策的详细内在阿联酋集团员工手册（被大家所称成天书的那本超级厚的）都有所标明，在各位员工加入公司的时候都会发给大家。

●Does Emirates offer a pension scheme?

Emirates provides a non-contributory end of service benefit (EOSB)

(a lump sum of money assessed according to salary scale) on completion

of the term of your contract.

阿联酋航空公司是否有提供退休金计划？

在你这段时期的合同结束后，阿联酋航空集团提供一个不必缴费的服务效益（按照薪级评定的来付）。

●What is the pay structure/allowance?

Your pay is made up of three components: a fixed basic salary, an hourly pay for operated flights and an overseas allowance.

Pay Scale for Grade II (entry level):

Basic monthly salary, tax free in the UAE - AED3,915 (1 US$=approx AED 3.673).

Flying pay on an hourly basis - AED53.50 paid between chocks off and chocks on. Flying pay is paid in the month following accrual.

Meal allowances are paid in the currency of the country in which

a night stop is made. The company provides free transport to and from

the airport and hotel accommodation.

工资结构/津贴是怎样的？

你的工资是由这三部分组成的：固定薪水，飞行小时费和海外津贴。

第二等级的薪级（入门级）：

每月的基本工资，在阿联酋里面是免税的——3915迪拉姆（1美元=3.673迪拉姆）（2010年10月19日的人民币对美元汇率，

6.65=1. 7088.14元人民币，啊果然是阿联酋航空集团的基本工资高

啊！！！！不好意思，我发了点钱寒~.~）

每小时的飞行小时费——53.5迪拉姆，从chocks off算到chocks on （按照乐颜大侠的说法，就是从上机开始检查开始到下机结束那段时间，这个不细说了，我搞晕了）。飞行费会按你的飞行时间算进你这个月的工资。

●When may I apply for concessional travel?

Rebate travel concessions apply after six months’ service. An unlimited number of ID90 subload tickets and ID50 firm tickets on Emirates only are available for yourself. Limited concessionary travel facilities are available for immediate family members.

我什么时候才能申请旅游优惠呢？

在工作六个月之后就可以申请折扣旅行优惠了。你可以无限地使用阿联酋航空的ID50和ＩＤ９０的机票，不过这仅限你自己使用。你的直系亲属可以有限制地使用旅行优惠套票。

●How much leave will I be entitled to?

Cabin Crew are entitled to 30 calendar days’ leave per year based on availability of leave slots. One firm annual leave ticket is provided free of charge to your country of origin. After three years of service this may be taken to any destination on the Emirates network.

我有资格获得多少天的年假？

机组人员每年都能获得３０天的假期。每年都有一张免费的固定的往返机票提供来回你的国家。为公司服务三年后，你可以申请通往阿联酋航空网络的任意一个目的地的机票。

●What is accommodation like and is it expensive? Can you live out and

still get an allowance?

Emirates provides most of their employees with either company accommodation or living out allowance (the living out allowance is at the company’s discretion). Emirates provides all new crew with high standard shared accommodation within Dubai. They are all fully air-conditioned. Most have recreational facilities and access to gyms, pools etc.

住宿是如何的？价格贵吗？能在外面住并且仍能拿到津贴吗？

阿联酋航空集团给其大部分员工提供公司的公寓或者生活津贴（生活津贴由公司决定）。阿联酋航空集团给其所有新的机组人员在迪拜提供高标准的共用宿舍。它们全都装有空调。大多数都配有娱乐设施及健身房和游泳池等。

●Can my family come to visit and stay with me in company accommodation?

Family members can stay in your apartment in accordance with the Emirates accommodation regulations.

我的家人能过来探亲，能与我一同住在公司的宿舍吗？

根据阿联酋航空公司的住宿规定，您的家属成员能留在您的公寓。

●Can different genders share accommodation?

Dubai is an Islamic country. Men and women cannot share accommodation unless they are married.

能与异性合住吗？

迪拜是一个伊斯兰国家。除了已婚的，异性是不被赞成合住的。

●How often & how soon can I go home?

All employees are on probation for the first six months of their service. Travel to your home country could, however, take place during this time but, more likely, you would return home on annual leave after six months. We fly to over 100 destinations and you could be rostered to your home country, based on operational requirements.

我可以多久回家？要多快才能回家？

所有员工都有一个为期为６个月的试用期。在这段时间内途径你的国家是可以的，然而，过了这６个月你可以利用年假回家。我们飞往超过１００个目的地，根据操作要求你可以申请飞往你的国家。

●How many job applications does Emirates receive? How many Cabin Crew

are working with Emirates at present?

Emirates receives an average of 15,000 applications for Cabin Crew per month. Over 10,000 Cabin Crew are currently working for the

airline.

阿联酋航空集团收到了多少份工作申请？现在贵公司有多少位在职机组人员？

阿联酋航空集团平均每个月收到15,000份机组人员的工作申请。现在超过10,000位机组人员在我航工作。

●Can I attend a Cabin Crew interview in any country where Emirates

recruitment campaigns are being held?

Yes. If Emirates is not conducting interviews in your home country, you may be invited to attend the selection process in a nearby country or you may choose to attend the Open Information Days as advertised.

Should you choose to attend, expenses incurred will not be reimbursed.

我可以参加阿联酋航空集团在任何一个国家举办的招聘会吗？

是的，如果阿联酋航空集团没有在你的国家举行招聘，你可以参加邻近国家的面试或者选择参加公司在广告中发放的开放日面试。但是你应该有所选择的参加，花销都不会被报销的。

●Do you need previous experience as Cabin Crew?

Previous Cabin Crew experience is a benefit but not essential.

你需要有机组人员的工作经验吗？

机组人员的工作经验是附加优势，但是不是必须的。

●What does Emirates look for in Cabin Crew?

Irrespective of nationality, we look for a positive attitude, confidence, flexibility, maturity, a friendly disposition, and

importantly a genuine passion to help others and to provide quality service. As the job can be physically demanding, we also look for those with resilience and a determination to continually perform well.

阿联酋航空集团在寻找怎样的机组人员？

我们不考虑国籍，我们寻找的是有着积极态度，自信，灵活，成熟和性格友善的，最重要的是有着真诚的热情去帮助他人，提供高品质服务的人才。

因为这份工作是很劳累的，我们寻找的也是能适应力强和在一份工作中能持续表现良好的人才。

●Do you need another language? What is the predominantly spoken

language?

In Dubai, Arabic and English are widely spoken. Candidates need fluency in spoken and written English. Fluency in another language is an advantage. There are a number of language institutions in Dubai if you wish to learn another language.

你需要另外一种语言吗？什么语言比较有优势呢？

在迪拜，阿拉伯语和英语都是被广泛使用的。考生只需要有流畅的口语能力和书写能力就行了。当然，熟识另外一种语言也是一种优势。如果你想学另外一种语言，迪拜会有很多语言培训机构。

●What is the recruitment process like?

Candidates are short-listed and undergo an initial screening.

Many will then be asked to participate in assessment exercises.

Finally, those identified as having potential will be called for an interview. Candidates who fail to make it through the initial

screening process may reapply after six months; those who are not successful after the interview may reapply after one year.

应聘过程是怎样的？

考生入选，并进行初步筛选。大多数都要去参与评选。最后，那些被评定未有潜力的就会被通知去参加面试。那些没能通过初试的可以６个月后再申请；那些没能通过面试的可以一年后再申请。

●If selected to join Emirates as Cabin Crew what medical tests are

required?

Two pre-employment medical tests are required: one in your home country at your own expense and one upon arrival in Dubai which will be conducted at the Emirates Group Clinic by doctors qualified in aviation medicine. This is a legal requirement for all Emirates Crew.

如果成功应聘为阿联酋航空集团的机组人员，需要参加什么体检？

两份就业前体检是必需的：一份在你自费在你国的体检，还有一份，到达迪拜后参加阿联酋航空集团医院的体检。这是对所有阿联酋航空集团雇员的合法要求。

●What is involved in the training? Where does it take place?

All Cabin Crew recruits go through an initial five-week training course in Dubai, conducted in English at a purpose-built crew training cente that is part of the Emirates Aviation College. Training includes the practical and theoretical aspects of safety, first aid and

inflight service on the various aircraft operated by Emirates. The trainees on each course are normally a rich cultural mix. There are regular assessments with stringent pass marks for each module. Hence

a high standard of performance and dedication is required.

培训内容都包括什么呢？在哪里进行培训？

所有刚应聘进来的机组人员都要通过一个在迪拜为期５个星期的培训课程，在一个以英语为教学的专门培训机组人员的中心，这个中心事阿联酋航空学院的一个部分。培训包括在不同客舱内的实践和理论方面，有安全，急救和舱内服务。受训者在每项课程中正常的是丰富文化的融合。对每个版块，我们都会有规范的评估和严格的考核标准。因此要有高标准的表现和付出才能通过。

●Do you get paid/compensated and are you provided with company

accommodation while training?

Your basic salary is calculated from the first day of joining.

Company accommodation is also provided upon your arrival in Dubai.

在培训的时候，你们是否有工资／报酬？以及公司是否有提供住宿？

你的基本工资是从你加入我们的第一天算起的。当你抵达迪拜，公司也会提供住宿。

●Are you allocated flights as soon as you join training?

You are given a roster on the day of your graduation at the end of your training. Initially, you will fly as supernumerary so that your performance can be observed and feedback obtained in order to identify any further training needs prior to your first operational flight.

当你一加入培训，公司就会给你分配航班吗？

在你培训结束，毕业的那天你就会拿到排班表。最初，你会作为额外的机组人员安排在航班上，这样的观察和反馈信息能确认出你第一次操作飞行前的培训需要。

●When do you get a roster? How many days off do you get in a month?

Cabin Crew have a monthly roster and have approximately eight days off per month in Dubai.

你什么时候才能拿到排班表？一个月你能有多少天的休假？

机组人员有一个月的排班表。一个月大概有８天在迪拜的休假。

●What are promotions based on?

Cabin Crew promotions are based on assessment of performance.

职位的提升基于什么？

机组人员的提升是以评估和表现为基础的。

●What is the annual leave policy of the company?

All full-time employees are entitled to paid annual leave. The number of working hours of annual leave provided per calendar year is related to your job grade and is specified in your contract of employment.

该公司的年假政策是怎样的？

所有全职雇员都有权获得带薪年假。每年的年假工作小时数取决于你的职位等级，在你的雇佣合同里会详细说明的。

●What are the career development opportunities within Emirates?

Staff have first opportunity to apply for a vacant position as most of these are advertised internally before being advertised to outside applicants.

Candidates interested in applying for any internal vacancy should meet the following requirements:

?Completion of one year in your current role (position/department).

?The minimum qualifications and experience required for the advertised position.

?The support of your line manager.

在阿联酋航空公司，职业发展机遇如何？

全体职员能优先申请大多数要在全世界招聘的空缺的职位，职员们能在阿联酋航空集团向外部发放信息前提出申请。

有兴趣申请任何空职的考生须知下列要求：

１．要在你现职职务／部门工作满一年

２．你的最低资格和经验要符合招聘的职位

３．需得到你的管理人员的支持

●What is the probationary period for company employment?

For all positions, the probationary period is six months from the date of joining the company.

公司里的试用期是怎样的？

所有职位来说，试用期都是从加入我们的那天算起的６个月。

●What is the Exchange Rate Protection scheme?

UAE-based expatriate employees, irrespective of nationality, grade or position, are covered by the Exchange Rate Protection (ERP) scheme, unless they are from the USA or any country where the currency is fixed against the US dollar.

The ERP scheme is intended to provide reasonable protection if you are adversely affected by exchange rate fluctuations in the currency of your home country or the place of your permanent residence.

Your ERP currency will be given as per the country of your Annual Leave Destination, and once your ERP is determined it can never be changed.

Under the ERP Scheme, 50 per cent of the net basic salary received each month is protected up to a maximum of 15 per cent.

汇率保护计划是怎样的？

阿联酋的外籍雇员，不考虑国籍，等级或职位，均能享受ERP计划，除非他们是来自美国或者币种与美国的汇率是固定的国家。

如果你受到了你国或者你的永久居住地的货币汇率浮动的影响，ERP计划是就是让大家享受到合理的保护。你的ERP货币将会按照你的年假目的地来决定，并且你的ERP一旦确定了就决不会再变了。在ERP计划的保护下，50%的基本工资将会受到保护，保护上限为15%。

●What is profit share?

If the company achieves its profit target, employees receive a profit share payment. The company’s financial year runs from 1st April to 31st March the following year. The company announces its results – and any profit share to be made - in April for the financial year just ended. The profit share is paid in May. The amount varies from year to year and has ranged from two to 14 weeks of basic salary.

To qualify for the full profit share, you must have been employed for the complete period, 1st April to 31st March. If you joined after the 31st March but before 30th September, you would be entitled to

a pro rata amount. If you joined after 30th September, you will have

to wait until the next profit share.

什么是利润分红？

如果公司获得了它的预期利润，雇员都能收到一份利润分红。公司的财政年度从4月1日到次年的3月31日。公司会宣布它的利润结果——和作出的利润份额——4月份的财政年度刚结束。利润分享在5月份会被制成。

数额每年都有，金额的范围是从两个星期到14个星期的基本工资。

要能享受全额的利润分红，你必须在我公司工作整个财政年度，就是4月1日到次年的3月31日。如果你在三月31号和9月30前加入的，你有权拿到一分按比例分的利润分红。如果在9月30号后加入的，你就要等到下个财政年度才能拿到利润分红了。

●Do I pay tax on my salary?

The salary you receive from Emirates is tax free.

我的工资需要缴税吗?

从阿联酋航空集团得到的工资都是免税的。

●Do I need to open a UAE bank account?

Yes, because your salary is paid monthly in UAE dirhams.

我需要开一个阿联酋的银行账户吗？

是的，因为你的工资每月都会以阿联酋迪拉姆打入你的账户。

●What is the procedure for obtaining a UAE driving licence?

Obtaining a UAE driving licence and the costs involved are your responsibility. There many countries which have an agreement with the UAE whereby you can convert your existing driving licence to a UAE driving licence. If you are unable to convert your existing driving licence into a UAE driving licence, then you will have to undergo driving tests conducted by Dubai Police. There are many private driving schools in Dubai and you can register with one of them for driving lessons.

获得阿联酋的驾驶证的程序是怎样的？

获得阿联酋驾驶证还有花销都是你的个人责任。有很多与阿联酋都同意你把已存在的驾驶证转成阿联酋的驾驶证。如果你不能将驾驶证转成阿联酋的驾驶证，你必须要上由迪拜警察部门所开设的驾驶培训课。在迪拜有很多私人经营的驾驶培训学校，你可以参加他们的驾驶培训课。

●The Recruitment Process

All recruitment is handled exclusively by the Emirates Group’s Recruitment Department. The Cabin Crew recruitment team travels regularly to more than 60 countries to select the best people. You can begin the recruitment procedure by filling in the application form online or in the Emirates Careers Centre located at the Emirates Group Head Quarter in Dubai.

Please note that the Emirates Cabin Crew Recruitment Team currently has Global Information Open Days and Global Assessment Centres scheduled at various international destinations. Register your interest today.

招聘程序

所有招聘都是专门由阿联酋航空集团的招聘部门所负责的。招聘机组人员小组定期去60多个国家挑选最棒的人才。你可以在网上或者总部在迪拜的阿联酋航空集团就业中心中填写工作申请表格，由此招聘程序就开始了。

请注意阿联酋航空集团的招聘部门小组最近会有不同目的地的全球的

开放日和全球评估中心安排。今天就填写你感兴趣的吧。

All Emirates Cabin Crew start their careers as grade II, working in the Economy cabin. Subject to your performance and the needs of the airline, you will progress to the First and Business Class cabins, then on to leadership roles on board the aircraft. High performing Cabin Crew have been able to attain the position of Flight Purser within five years.

所有阿联酋航空集团的机组人员都是从GR II、经济舱开始他们的职业生涯。根据你的工作表现和航班的需要，你会进入到头等舱和商务舱，然后在飞机上充当领导的角色。工作表现优秀的机组人员能在5年内晋升为航班乘务长。