航空服务人员各场合常用英语语句

航空服务人员各场合常

用英语语句

集团标准化小组：[VVOPPT-JOPP28-JPPTL98-LOPPNN]

人员各场合常用英语语句

一、服务service 1.would you like anything to drink first? 您想先喝点什么?

2.h e r e i s t o d a y''s m e n u．w h a t w o u l d y o u l i k e t o h a v e? 这是今天的菜单，你想吃些什么?

3.h an k yo u fo r w ait in g si r．he re yo u ar e．an yt hi ng mo re? 谢谢，让您久等了。这是您的饭和咖啡，还要点什么?

4.h o w a b o u t t h e s w e e t? 甜食要不要?

5.m a y i c l e a r u p y o u r t a b l e n o w? 现在可以收拾您的桌子吗?

6.are you go i ng t o s t udy the r e o r jus t f or si ght seei ng? 你是去学习还是只去旅游?

7.t h e f l i g h t h a s b e e n d e l a y e d b e c a u s e o f b a d w e a t h e r．由于天气恶劣，航班已经延误。

8.we can''t take off because the airport is closed due to poor v i s i b i l i t y.

由于低能见度，机场关闭，我们不能起飞。

9.our plane is bumping hard．please keep your seat belt fastened。我们的得厉害，请系好安全带。10.Would you like to read these news papers or magazines? 您想看这些报纸或杂志吗?

二、起飞前before take-off 1. morning, madam（sir）. welcome board! 早上好，女士（先生）。欢迎登机！2. may i int r odu c e m y sel f, i''m ___, the chie f p urser of t h i s f l i g h t. 请允许自我介绍。我叫___，本次航班的乘主任务长。3. morning, sir. welcome aboard. business class or economy? 早上好，先生。欢迎登机。坐公务还是经济舱？4. follow me, please. your seat is in the middle of the cabin. 请跟我来，您的座位在客舱中部。5. an aisle seat on the left side ------ here you are, sir. 是左边靠走廊座位------这是您的座位。

6. i’m afraid you are in the wrong seat. 20c is just two rows behind o n t h e o t h e r a i s l e.

恐怕您坐错位子了，20c正好在那边走廊的后二排。

7.e x c u s e m e f o r a s e c o n d,i’l l c h e c k.请稍等一下，我查查看。

8. the plane is about to take off. please don''t walk about in the

c a b i n. 飞机马上要起飞了，请不要在客舱内走动。

9. you know the weather in hongkong is not so good. it has been

d e l a y e d. 你知道香港的天气不太好，飞机延误了。

10. air china flight ca937 leaves at 0730 in the morning.

c a937航班，上午7：30起飞。

11. flight no. 926, leaving tokyo at 1740, flies nonstop back to

b e i j i n g.

c a926航班17：40离开东京直飞回北京。

12.y o u’r e f l y i n g e c o n o m y c l a s s.i s t h a t r i g h t? 您是坐经济舱，对吗？

三、紧急情况emergency situation 1. fasten your seat belts immediately. the plane will make an emergency landing because of the s u d d e n b r e a k d o w n o f a n e n g i n e.

马上系好安全带。由于出现故障，将做紧急迫降。

2.d o n''t p a n i c!

不要惊慌。

3. our captain has confidence to land safely. all the crew members of this flight are well trained for this kind of situation. so please o b e y i n s t r u c t i o n s f r o m u s.

我们的机长完全有信心安全着陆。我们所有的机组人员在这方面都受过良好的训练，请听从我们的指挥。

4. take out t he l ife ves t un d er y our sea t and pu t it on!

从座椅下拿出救生衣，穿上它！

5. don''t inflate the life vest in the cabin and as soon as you leave t h e a i r c r a f t,i n f l a t e i t b y p u l l i n g d o w n t h e r e d t a b.

请不要在客舱内将救生衣充气！一离开飞机立即拉下小红头充气。

6.p u t t h e m a s k o v e r y o u r f a c e!

戴上！

7.b e n d y o u r h e a d b e t w e e n y o u r k n e e s!

把你的头弯下来放在两膝之间！

8.b e n d d o w n a n d g r a b y o u r a n k l e s.

弯下身来，抓住脚踝。

9.g e t t h e e x t i n g u i s h e r.

拿灭火器来！

10. open seat belts. leave everything behind and come this way! 解开安全带，别拿行李，朝这边走！

11. this plane has eight emergency exits. please locate the exit n e a r e s t t o y o u.

本架飞机有八个安全门，请找到离你最近的那个门。

12.j u m p a n d s l i d e d o w n! 跳滑下来！