外贸询盘回复范本
1.
Dear Edison Bonilla,
How are you? Thanks a lot for your mail and your trust on us.
I noted that you are interested in our products with item BL-88, I think you got the size and specifications from the details from price of it is enclosed. Please check. As usual,we use the T/T as our minimum order quantity is separately enclosed our full e-catalogue.
Please feel free to ask me,if you have any more question./I kook forward to hearing from you. / I can send samples to you, if you reply to me/I can do for you some special samples, if you reply to me /
Yours,sincere
Star Cheng
Company: Shenzhen Qkie Electronic CO., LTD
Cuntry:China
Add:5/f,Building A,Xixiang haoye Technology park,Fuyong Town,Baoan District,ShenZhen City,China
Tel: 86-755-2751 2960
C
Fax: 86-755-2751 6546
Website:建立业务关系
Dear Sir or Madam:
A few months ago we had the opportunity to see a display of your productds at the Guangzhou International Trade Center ,and we were most impressed by the quaity and low prices.
We should like to offer you our service as a trading firm ,and would mention that we are experienced importers of our country ,and are enjoying a good reputation all over the world. In addition ,we operate our own advertising agency ,and we can use the latest marketing procedures quite will be sure of your sales if you would allow us to promote sales of your products througout China .
Your early reply will be highly appreciated.
Yours faithfully,
1.we are one of the largest importers of ….in…and shall be
pleased to establish business relations with you.
2.we enclose a copy of our catalogue for your reference and
hope that you would contact us if any item is of interest to you.
3.we ,therfore,take pleasure in informing you that we are an
enterprise manufacturing shirts.开发信
4.the products manufactured here have been proved by a
scrupulous test to be sound.严格的质检认证
5.Enclosed are a brochure and a copy of our price list to give
you a general idea of our products available.寄手册
6.We are sending you separately our pattern-book with the
price list.随函附寄
are confident that you can do some profitable business.相信贵方可以获利。
would like to enter into direct business relations with you on the basis of equality ,mutual benefit and exchange what one has for what one need.平等互利的基础上
9．don t remember to tell you then Mexican market is very competitive 市场竞争激烈
10. The designs and colors of all products will almost exactly match your needs询问详细信息
包装和唛头
1．We want you pack the tins in cartons ,each containing 12 tins,separated by corrugated paper dividers.
2．We trust that you will give special care to the parking in order to avoid damage in transit.
3．Each case should be marked with the following: name of the commodity, quantity, country of origin, etc.
4．We can do exactly according to your packing instructions.支付货款
1>Dear Sir or Madam:
We are writing to refer you to our letter dated Jan 11,2004, in which we confirmed the acceptance of your order NO . that letter,we promised that the shipment would be made by the end of March subject to your L/C reaching here by the end of January. However until now we haven’t received your L/ you please promptly instruct your banker to open an irrevocable L/C at sight in our favor without further delay so that we can arrange for prompt shipment?If your L/C cant reach us within 10 days ,we are afraid that we may be able to ship the order as instructed. We are looking forward to receiving your early reply.
2>Dear Sir or Madam:
I have received your letter to tell you that I have today through the National Bank established the confirmed,irrevocable Letter of Credit in your favor for the amount of Euro 62,000 payable by sight draft accompanied by a full set of the shipping documents.
3．
Hi Mike,
Samples received and already passed to vendor. The material was PP, not ABS. Offer sheet is preparing and will be sent to you soon.
By the way, raw material increased these days, pls make a decision quickly to go ahead after price confirmed. We'll arrange the mass production asap.
Thanks and best regards,
C
4．开发信RE:the SECRET how to reduce mouse cost
Hi
Good Qkie electronic technology Co.,ltd trading here, exporting? MOUSE / KEYBOARD?with good quality and low price in US.
We are pleased to enclose you our ENTERPRISE CULTURE,pls kindly check. Call me, let's talk details.
BR,
Star
Company: Shenzhen Qkie Electronic CO., LTD
Cuntry:China
Add:5/f,Building A,Xixiang haoye Technology park,Fuyong Town,Baoan District,ShenZhen City,China
Tel: 86-755-2751 2960
Fax: 86-755-2751 6546
I am glad to know that you are one of the largest importers in ***, which is within the scope of our business. 5．询盘为泛问所有产品内容大多如下：
We are interested in all your products, could you please send us more information and samples about your products and price list?
注：泛泛咨询时，往往真实购买意图一般，除非其正好需要/感兴趣您现在的产品或您挑选出的主打产品。对能给予继续回复的买家应继续重点追踪，未回复的买家可在转发首次回复邮件基础上询问买家是否有收悉X月X日的回复。
回复模板一：可报价
Dear Sir/Madam,
Thanks for your inquiry at ***. We are professional supplier for ***（产品名）at competitive price, located in*** 贴上几张公司的图片，验货间、样品间、生产线等图片. Here is the attachment with some pictures of our products that may suit your requirements, for more, please check our website***, and select the products that you’re interested in.
We have great interest in developing business with you, Could you have any inquiries or comments, we would be glad to talk in details through MSN:***/mails or any way you like.
回复模板二：不报价
Hello, this is Vivian, we are the factory and offer sheepskin boots ( at competitive price, if you interested it, i will send a a catalogue to you. Thanks.
Dear Sir/Madam,
Thanks for your enquiry via . There are too many references on our website (***), could you please review and precise us your interested products ? We could send you price list accordingly.
Here I would like to show you some popular products as below, which are sold very well for other customers.
公司简介
We are mainly engaged in mice,keyboards and sound products and our products sell well in Europe,Amerca,Africa and Asia. We conduct strict quality inspections over each batch/ will try our best to you and hope to become one of your friends and business partners.
贴上适于客户市场或者最近好卖的产品图片
As a professional ***(产品名) supplier located in ***(公司地址), our products have been exported to ***(出口国别或地区) because of high quality and competitive price.
贴上几张公司的图片，验货间、样品间、生产线等图片
We are sincerely looking forward to have business with you. Welcome to discuss for details via MSN: ***, mail:*** or ***.
6．告诉您不及时回复邮件的原因
Dear，
I receive more than 10 offers every day and it will take me some times to look into each and every offers. I will contact you in the future if you are in our selection of companies. Many thanks for your co-operation
讨价还价
Dear,
Thanks for your reply, I have received your quote and I am currently looking through all of the quotations that I have received. Currently your prices aren’t the best b ut your products are very good. If you could make your prices more competitive I am sure we would be putting an order in with you very soon.
7．运费问题
As?each?day?we?have?so?many?samples?to?send,?it?won't?be?a?small?amou nt.?So?our?company?have?the?rules?that?the?freight?and?sample?cost?sh ould?be?paid?by?our??once?we?receive?your?order,?we'll?return?this?mo ney?to?you.?I?hope?you?can?undertand?us?and?it'll?be?muchappreciated? if?you?can?tell?us?your?courier?account?just?like?Fedex,DHL,UPS?etc” 8．回复客户要求降价要求
Hi Rudy ,
Good day. After our discution ,you will enjoy will give you some rensons,first,each step of our products manufacture through strict inspection as you ,everyone said "our product with highly quality lowest price" ,i just like to say our quality and price attest via our action. Last ,the RMB is rising ,as you revaluation would clearly have the oppsite effect.
We believe in long-term cooperation with US because we view the future as bright.
Yours,
Star
Dear ,
Thank you so much for your reply mail as bellow.
1.pls kindly check the attached PDF catalogue for our factory
and offices.
2.I showed you the photos for our project we have hope you
will have confidence for our factory and our ability for producing.
3.Yes I believe that you got cheaper price for I know that
there must be cheaper and higher price than mouse,the material of***are the main reason for the price noted the material every part in the mouse photo,you will know the you have talked about it with me,after i calculation,I could make a step by final price
Dear **，I hope we there would be good cooperation between us,not this order,but more and more I know the importance of price and service.
You are warmly welcome to visit our factory ,I bet that you will satisfy with us price,quality and ability.
BR
9．推荐新产品
New arrival mouse BL-1500/Shenzhen Qkie Co.,Ltd
How are you?
New arrival products NO: fashion pannel is our enterprise culture with lively picture.
BR
Star
10询盘跟进
Dear Peter,
Have you received my mail on ***regarding the quotation for MD8725 you required? Anyhow, I send you again for reminding. BR
已寄样品
Dear peter,
Now I am here writing to you wish everything well with you and your esteemed company.
I got info from DHL feedback that you have got our sample dated **
I hope it is good for your testing and study.
Any comments by return will be much appreciated. It will be our big pleasure if we have opportunities to be on service of you in near future.
Looking forward to your prompt response.
Thanks and best regards
BR
涨价通知
Dear,
Due to rising price in the world-wide market,after this month,we will increase our price about 5%.Since you are a valued customer of long standing,we wish to give you the
opportunity to beat the price increase by ordering now at the current I know your order circle,now the time it is.
If your order this time is 2containers,we will provide you additional 2% discount for support and will be big advantage than your competitors.
We look forward to your early reply.
从未回复的客户，寻找新的合作点
Dear,
How are you? Hope everything is ok with you.
Now we are writing for keeping in touch with you for further any new inquiry,welcome here and wee will try our best to satisfy you well with competitive price as per your request. By the way,how about your order with item 106?Hope there would be any opportunity to cooperate with each other.
BR
未回复，提醒
Dear Mr. Sawyer,
Good morning! Hope you have got a wonderful weekend!
For several days no news from you, my friend. Now I am writing for reminding you about our offer for item of **** dated ** ** ** according to your relative inquiry. Have you got the prices or not?
Any comments by return will be much appreciated. It will be our big pleasure if we have opportunities to be on service of you in near future.
Your reply is highly appreciated!
Thanks and best regards,
Amy
外贸询盘跟进用英语回答10篇对话
问是否接到询盘 1.是 A:hello, this is ***. may i speak to ****? B:***speaking A:i am *** from yiwu juzhi jewelry factory,i send a quote to you on ** june,have you received it? B：yes A:how you feel about our quotation,your any comment we are very appreciate. B:the price is high. A:could you tell me your target price,we will do our best effort reach your target price and guarantee high quality. A:ok,i will think about it. B:thank you very much,you can contact me any time. And I'll keep contact you too,pls be patient with me. A:thanks B:goodbye. 2.否 A:hello, this is ***. may i speak to ****? B:***speaking A:i am *** from yiwu juzhi jewelry factory,i send a quote to you on ** june,have you received it? B：sorry,i haven't received your quote A:ok,i will send the quote to you later,pls check your email.and chould you kindly tell me how you feel about our quote,i will be very appreciate. B:ok A:thanks，I'll be looking forwad to hearing from you．Good-bye． 3.客户不在 a：hello, this is ****. may i speak to ****? b:yes,one moment please. i'll get her for you. a： thank you. b: i'm sorry, she's not at her room right now. a：（有急事时要手机号码表达方法： It's urgent. Could I have her mobilephone number?) b:*********(没有） a：oh, i'll call her again. It's kind of you.bye（thanks you too，bye） 问客人是否收到货物 4.是 A:hello, this is ***. may i speak to ****? B:***speaking A:i am *** from yiwu juzhi jewelry factory,i send products to you on ** june,have you received it?
外贸邮件回复范文
收到客户询盘时的回复： Dear sir, We hereby acknowledge receipt your inquiry of XX,(products)and i just got the information from our production department,these standard is available for us.and the now pls check the quotation below: The specification you required: The length: The diameter: The material ........ The price:XX usd /pes FOB(tian jin) I hope this is the one in your favor,As a experienced company (ISO9001:2000)in the XX filed for more than 20 years.and we take the opportunity seriously to cooperate with you.if you have any questions ,pls feel free to contact me.i will try my best Thanks and regards 签名 客户询盘模糊，向客户询问规格 Dear sir, Thanks for your inquiry of our XX(products).on dec.10th.and we are in XX filed for many years,so we are confident we can do it.but the specifications you given is still lack.such as the diameter,meterial,quantity and so on.....,so pls can you send us the details?the drawing(cad)is ok. After we confirmed,we are happy to provide you with our good quality and competitive price. Look forward your soonest reply, Thanks and regards 签名 针对客户的讨价还价的回复 Dear sir, Sorry for my late reply,i discuss with our boss for a long time, but regarding the price,it is near our bottom line,you know the market is changing everyday,and it is hard to cut more on cost as we need the products with best quality. But we treasure our first cooperation,so we allow you a 2%discount,this is the best i can do for you. I hope that if you have the will to cooperate,pls don’t just focus on the price,the most important is the quality,i think. If you any comments ,pls let me know. Thanks and regards Angela 这个得针对情况，如果利润真的不太高，就这样写没有关系，如果老板太黑了，就给点折扣，关于价格不是一封两封的邮件可以搞定的，总之灵活点啦 应对客户的迟迟不回复的邮件: Dear sir, Did you receive our quotation on dec12th?and no reply from you.i was waiting until all the
针对某个产品的询盘回复
针对某个产品问价如: Dear Sir, We are an import company located in Hannover, and interested in your ladies jacket F963-08. Pls give us your suitable price FOB Shanghai. Tks, 买家有目的性的来询问具体他需要某款产品，这封询盘，我们需要怎么回复呢？如下四种办法可以给大家作为借鉴： 回复模板一： Dear Sir or Madam (注意替换）: Send you a cup of coffee and wish you will have a wonderful mood everyday... I am replying to your Buy Requirements in http://www.***.com/（信息来源渠道不同，注意替换）in which you indicated the need for ***（产品类别不同，注意替换）.We, 公司名, Ready to be your Reliable Business Partner from China. 附上报价和报价方式.. The price： Payment Term： Please send us your more details and specifications about your order. As you know, the price is mainly related with***（产品类别不同，影响价格的主要因素不同，注意替换）. In addition,we also accept order according to the sample or manuscript you send to u . we are professional supplier for ***(产品名) at competitive price, located in ***(公司地址). By now our products have been exported to ***(出
外贸询盘回复的一些技巧
外贸询盘回复的一些技巧 先从回复询盘的格式说起，格式一般分为称呼、正文、敬祝语、落款几个部分。 回复询盘的几个原则： ? 主动出击，及时回复。 ? 格式正确，有称呼，有落款。 ? 鉴于东西方文化的差异建议回答卖家问题直截了当，一般疑问句建议先回答yes或者no，然后再补充自己需要说明的。 ? 尽量一次性多传达自己的意思，以免来回沟通错过了商机。 ? 语言简洁准确，避免出现语法和拼写的错误。 一、询盘回复架构一般分为以下几个部分： 1.未付款询盘回复：这一环节是一个卖家第一次接触买家，有几个注意事项和大家分享一下：第一主动出击，当买家下单后应及时主动与买家联系，联系内容可以按照先后顺序包括为打招呼，对产品进一步的介绍，并告知请付款以及时查看库存备货，尽快发货。下面一个不错的回复： Dear Tracey, we see that you have already placed an order from my store. The bag you order is one of the best selling products from my store and it is made of high quality leather. But the order seems unpaid. If there’s anything I can help with the price or size…Please feel free to contact me. When the payment is finish, I can stock up the item and get it ready for shipping. Thanks Best Regards 2.已付款订单的回复：主要内容包括确认产品的规格，尺码等等具体事宜，表现卖家的专业性下面是一个不错的例子： Dear Didi, I am very glad to hear from you. The biggest size we have is 39.And this shoes is little bigger in size. So I think 39 will fit. If you have any other questions, Please feel free let me know. Thanks waiting hear from you soon. Best Regards 3.发货后的回复，从货物离开中国海关至买家收到货物建议每个阶段卖家都给买家发一封邮件通知买家，直到买家收到货为止。因为买家付款后都急于收到货物，而邮寄过程一般又是5-10天不确定的，因此这样随时通知买家货物状态一是表现自己商业诚信度二是及时的沟通能让买家不再急切询问。下面是一个不错的例子： 1.Dear David， The item you order is already sent it out and the tracking number is EA935185185CN The mail status is as follows: 20071130 21:43:12 SHANGHAI
外贸询盘回复模板
新客户的主题建议写：we want to be your supplier for xxxxx(t-shirt, polo shirt, hoody ) Dear Miss Pamela, 主题：cata. for your ref. Thank you for your inquiry. The latest cata. attached, for your ref. our MOQ is 1000pcs. The price and the delivery time depend on your qty. Would you like to tell me more about your business type? Are you professional buyer? Do you have your unique logo needed print on the chest or anywhere? You can send it to me and we will make the design for your confirm it. We can also make it by your sample and ideals. （ check quality）Dear Sirs,（询盘） We owe your name and address to the Commercial Counselor’s Office of the Swedish Embassy in Beijing who have informed us that you are in the market for Textiles. We avail ourselves of this opportunity to approach you for the establishment of trade relations with you. We are a state-operated corporation, handling both the import and export of Textiles. In order to acquaint you with our business lines, we enclose a copy of our Export List covering the main items suppliable at present. Should any of the items be of interest to you, please let me know. We shall be glad to give you our lowest quotations upon receipt of your detailed requirements. In our trade with merchants of various countries, we always adhere to the principle of equality and mutual benefit. It is our hope to promote, by joint efforts, both trade and friendship to our mutual advantage. We look forward to receiving your enquiries soon. Yours faithfully, purchase more, discount more The more order, the lower price If you have a big order, I will give you a discount as soon as I can. Thank you for your inquiry. The price depends on your quantity, purchase more, discount more. Our quotation about this t shirt is X dollars for one unit. Do you have your unique logo needed print on the chest or anywhere? You can send it to me and we will make the design for you confirm it.
出单必看 外贸新人必看询盘回复技巧
一.询盘的回复和技巧 Ⅰ如何筛选询盘，我们可以把询盘分为七种： 1.有收件人称呼的 2.有详细产品询问的 3.有介绍自己公司背景的 4.有对工厂详细问卷的 5.有完整的公司名称、联系方式和网址的 6. Email的后缀是公司网址的 以上六种询盘比较有真实客户相，应该重点回复 7.没有称呼也没有具体产品询问，只是对公司感兴趣，标准的询问函模式 一开始要求寄送目录、价格xx样品的 只对公司产品感兴趣，要求快寄样品赶展会、赶促销，样品种类多但没有具体要求看看客户发来邮件的时间，根据时差判断客户发送邮件的时间，比如早上八九点从德国IP发送过来的邮件基本有问题。 上面说的几类询盘基本就是无效的询盘，只是为了扩大自己知名度，或者骗取点样品套个价格，时间比较紧的就不用理了。这样的客户基本是做不成生意的，即使做成也不会是大单子。时间比较充裕的可以联系下，权当练兵 Ⅱ如何回复询盘 1.及时 1),第一时间回复 2),根据时间差重点回复 港、台、日、韩、xx马上回复
xx上午11点之前回复 xx下午一点前回复 xx下午三点前回复 美国、加拿大、墨西哥及美洲、拉美国家，下午下班之前回复 3),不能回复或不能完整回复的 对由于种种原因暂时不能回复的，应尽早给客人邮件告诉他可以什么时候回复他提出的问题，而不是置之不理 对于不能完整回复的，应把可以回复的问题先告诉客人，另外告诉一个确切的日期来回复剩余的问题 2.全面完整专业 1)读完询盘有一个整体概念 国家和地区： 欧洲、美国对质量要求比较严格，可以承受较高的价格，讨厌讨价还价 印度巴基斯坦对质量基本无要求，只要价格优惠，就可能做成生意，基本每次联系都要求降价，可以承受的价格低 中东拉美对质量有一定要求，价格也比较挑剔，但可以承受比印巴略高的价格中间商和最终用户： 看对方是一个进出口公司还是一家经营此产品的批发商、分销商或者零售商产品和用途： 即使完全相同的东西，由于用途不同，价格也不同 用来焊轿车和铁壶的两块同样的焊铁价格可能差十几倍甚至几十倍 2)作答客户提出的问题
各种询盘回复范本
各种询盘回复范本 以下是回复询盘的一些技巧，你可以参考一下： 高效回盘5大要诀 及时：接到买家询盘，要给予及时反馈，确保询盘回复有效性。通常在1 小时内完成回询盘，订单生成的率高达70%，回时间超过10小时，会大大降低订单生成率。 专业：卖家应具备丰富的行业知识，对于客户关于产品方面询问，能够给予专业解答。 准确：要将回复信写得很清楚，首先要正确理解买家来函的准确意思，如有不清楚的地方，则应立即去函向客户询问了解，切忌一知半解。 具体：尽量一次性多传达自己的意思，以免来回沟通错过了商机。 格式：格式一般分为称呼、正文、敬祝语、落款几个部分，语言简洁准确，避免出现语法和拼写的错误。鉴于东西方文化的差异建议回答卖家问题直截了当，一般疑问句建议先回答yes或者no，然后再补充自己需要说明的。 回盘参考模版 不同状态下订单，回复询盘的方式和技巧各有不同。下面将订单状态大致分为一下几类，一一说明： 1、未付款询盘回复： 第一主动出击，当买家下单后应及时主动与买家联系，联系内容可以按照先后顺序包括为打招呼，对产品进一步的介绍，并告知请付款以及时查看库存备货，尽快发货。下面一个不错的回复： Dear XXX, we have got your order of...... The bag you order is one of the hot items from my store and it is made of high quality leather. But the order seems unpaid. If there's anything I can help with the price or size etc.
外贸英语：询盘范文(7)(精)
外贸英语：询盘范文（7） 回复询盘，量大折价 We are pleased to receive your letter of 5 July and enclose our catalogue and price list． Also by separate post we are sending you the samples of our products． Our catalogue contains items and their specifications of our supplies． Through comparing our prices with those of other suppliers， you will appreciate the moderate prices of ours． For a total purchase of not less than 100，000 and not more than 200，000 American dollars， we would allow a discount of 10% and for a purchase larger than 200，000 American dollars， we would allow a 20% special discount． 很高兴收到贵公司7月5日来函。现寄上产品目录与价目表。同时另封寄去样品，请查收。 所寄产品目录包括本公司产品的品名、规格。与其他厂商的价格比较，我方的报价定会使贵方满意。 凡总定购量超过100，000美元但不足200，000美元者，我方将给予10% 的折扣；凡总定购量超过200，000美元者，我方将给予20%的折扣。
询盘回复模板
询盘回复最全版 收到询盘后 1.收到HPL询盘 Dear friend, Thanks for your enquiry about our products. Now could you tell me your more information you need？then I quota you soon base on your details . 1.Do you need laminate compact board or chemical board? As you know, laminate board don't have chemical-resistant speciality. 2. Which size and the thickness is? Looking forward to hearing from you. Best regards with thanks. Sammul 2.收到Locker询盘 Hi friend, How are you? Thanks very much for your inquiry of our HPL fireproof locker. This is Sammul from Shenzhen Fumeihua Decorative Materials Co.,Ltd, which is a professional manufacturer of HPL fireproof locker. The price is according to open area computation, so I have some questions need to confirm with you, please help, thanks in advance. 1). What color do you want?
英文询盘回复例子
询盘回复 无明确目标动机询盘、收集情报动机询盘邮件回复例子： Sample 1 Dear Mr. Amir, Many thanks for your inquiry dated(of) XXXX from https://www.360docs.net/doc/b44022146.html,. In order to let us make more correct quotation accordingly, please kindly tell us the exact model number you prefer after checking our website of https://www.360docs.net/doc/b44022146.html,. Besides, to help us offer the best price, please also introduce your company as many details as you can. Such as your company foundation time, how many workers, major product lines, company website and last year's sales turnover if possible. More details better price. Waiting for your early reply. Best Regards Amy Sample 2 Dear Mr. Naresh, So glad receiving your enquiry for our Barbies' collection from https://www.360docs.net/doc/b44022146.html, dated XXX. Thanks a lot. We are a leading manufacturer in children’s wear in China and our products have been exported to customers all over the world such as ****. The Barbies Collection is the most popular style in our factory, selling fast. However, detailed price list for the skirts and long pants will be sent to you based on your specific further product description such as color, specification, special design requirement etc. Please check the following styles photo which should be suitable for your Indian market and tell us more requirements on the exact skirts and long pants. Please do not hesitate to contact us if any question and we are waiting for your reply. Best regards,
外贸B2B询盘回复技巧(精)
外贸 B2B 询盘回复技巧 提出问题,解决问题 ! 使用电子商务平台洽谈外贸业务,大家遇到的共同问题是什么 ? 1、我回复了买家,为什么买家不理我 ? 分析原因: 1 邮件客人并没有收到 ! 解析:现在有很多国内的厂家,商人,用的邮箱地址仍然是免费的邮箱,甚至是数字邮箱 (163, https://www.360docs.net/doc/b44022146.html,? 为后缀的邮箱这类邮箱地址很容易被国外客人的邮件服务器辨别为垃圾邮箱, 还没有等到客人收到你的回盘信息, 客人的服务器已经将你所发送的邮件直接退回或者删除, 客人自然不会回复给你, 因为他根本就不曾收到邮件 ! 解决:用国际通用的邮箱如 https://www.360docs.net/doc/b44022146.html, , https://www.360docs.net/doc/b44022146.html, , https://www.360docs.net/doc/b44022146.html, 这类免费邮箱,比较好,不容易被分析为垃圾邮件 ! 另外可用公司名购买的企业邮箱, 以公司名为后缀的邮箱和客人联络的, 这个不是免费使用,通常是做了公司网页后,送的公司邮箱,每年是要收费的。同样, 这个以公司名后缀的邮箱也一定要找相关公司做邮箱的“双向解析” 。这样,你所发送的邮件才会被客人的邮箱服务器通过,客人才会顺利收到邮件 ! 2 邮件中有病毒 解析:大家有没有每天查杀计算机内的病毒呢 ? 试想,如果客人收到一封你的邮件, 但你的邮件中带有病毒并被客人的杀毒软件 所查出,客人会看邮件,还是直接删除邮件呢 ? 这个问题是很显然的。 解决:解决办法很简单, 就是定时定点对你的计算机进行彻底查毒,保证自己所发邮件是不带任何病毒及木马程序。
3 发送的时间有时差,及客户看邮件的时间 ! 解析:很多做外贸人员认为,一旦收到 ? 询盘 ? 就马上回复,认为及时尽早的回复,客人一定会对此满意和赞赏并会有所回复 ! 这样做是对的, 但忽略了很重要的一点, 除了亚洲一部分国家及澳洲地区国家, 绝大部分客户和中国是有时差的。就算你马上回复了客人, 客人也会在他上班的时间才能看到邮件。而且客人所发的 ? 询 盘 ? , 肯定也不会只有你一个人回复, 肯定有大把的供应商相争回复, 这样, 最早回复的邮件按照邮箱的排列的顺序被沉到了最底层。如果客人在上面的邮件中找到感兴趣的供应商, 就根本不会看最底层你的邮件 ! 解决:了解客人当地的时差及上班时间, 按照客人的上班时间发送,这个,只需要简单的邮件定时发送就可以办到 ! 另外一点, 我觉得非常好,就是按照客人的上班时间,在线和客人联系 ! 比如欧洲等国家和中国的时差为 -6到 -8个小时,那么当我们在下午 3-4点的时候正是客人上班的时间,这样下午和客人发邮件, 极有可能收到客人的回复, 收到客人回复后立即也回复, 或者能在 Trademanger? 或者 MSN 上能和客人在线及时沟通,这样也是最好的沟通方法。 4 客人休假及发邮件的密度 解析:除了及时和客人联系外, 还要了解客人所在地的法定节假日或者休息时 间 ! 有过多国家的客人是很遵守作息时间的,一旦休息或者放假,是绝不做事的 ! 所以了解客人的放假时间也是很重要的。 你所发送的邮件密度也非常重要, 如果密度过高, 每天至少三封, 这样很有可能被客人被认为是骚扰或者垃圾邮箱而将你加入黑名单。 解决:讲师提出的最好的邮件密度为:第 1天 -第 2天 -第 6天 -第 13天 -第 28天-每隔 1个月 ! 就是,一开始发送后,第二天没回复再追加一封,再没回复过 4天,就是第 6天再追加一次,如果再没回复就是再过一个星期再发, 再过半个月再发, 然后每个月定时发送 ! 当然,发送的内容千万不要一样,标题也要经常变换。不要放弃任何
询盘回复邮件范本
这是我在福步上抄的，你们把自己的产品套 进去就好了 第一次询盘的客户，邮件回复如下： Thanks for your inquiry. We are professional supplier of printing machine at competitive price。 Here is attachment with some prictures of our products may suit your requirements, for more, please check our Website（https://www.360docs.net/doc/b44022146.html,）, and select products that you are interested in. We have great interest in developing business with you, could you have any inquiry and comments, we would like to talk in details through MSN or mail or any way you like. Any help & question,we shall be pleased to be on service of you. Looking forward to your prompt reply. Best wishes, （要带附件） 几天过去了，客户没有回复，用下面模板跟进： For several days no news from you, my friend. I am writing for reminding our offer for items of printing machine dated on ~~（日期） ~~~~~~according to your relative inquiry, Any comments by return will be much appreciated. It will be our big pleasure if we have opportunities to be on service of you in near future. Looking forward to your prompt response. Best wishes, 十天左右过去，客户还是没有回复，用以下模板再跟进： How are you? Hope everything is ok with you all long. I am writing for keeping in touch with you for further business. If any new inquiry, welcome here and I will try my best to satisfy you well with comptitive price. By the way, how about your order with items of printing machine?
外贸英语外贸回信报价范文(英文)
外贸英语:外贸回信报价范文（英文） 作为中国的外贸员，我想写的最多的外贸信函莫过于回信并报价，原因大家都知道——因为中国是世界工厂。此文就是一篇比较规范的回信。 复函与报价(Replies and Quotations) Macer S.A 24th November 20## Foshan Sweethome Installations Ltd. 2 Xiyue Street Foshan, Guangdong China Dear sirs, In reply to your letter of 21st Novermber, We have pleasure in enclosing a detailed quotation for bathroom showers. Besides those advertised in the Builers' Joural, our illustrated catalogue also encolsed shows various types of bathroom fittings and the sizes available. Most types can be supplied from stock. 45-60 days should be allowed for delivery of those marked with an asterisk. Building contractors in Hong Kong and Taiwan have found our equipment easy to install and attractive in apperance. Naturally all parts are replacable. and our quotation includes prices of spare parts. We can allow a 2% discount on all orders of US$6,000 in value and overf, and a 3%on orders exceeding US$20,000. Any orders you place with us will be processed promptly. yours faithfully. Francesco Marani Sales Manager Encl.2 Via S.Lorenzo, 24/a Castellon Spain Tel:(964) 560001 Fax (964) 560002 英语口语培训https://www.360docs.net/doc/b44022146.html,/
外贸询盘处理技巧
询盘处理技巧 辩别询盘与提升回复率 一、买家发送询盘的动机： 大家知道，在商场里的人是不是都是买商品的呢，逛街的人是不是都是买货的呢，显然不是的，同样我们收到的客户询盘，也并不是每个人都是实实在在有订单的客户，这些买家大致分以下几种类型： 1、明确目的型：这类客户是真正有需要的一类，这点可通过他们询问的内容可以看出来，如果问的比较具体，如产品的款式、颜色、功能、包装、认证、特定的参数、交货期、订单数量等，都可看出这类客户是诚意度较高的 2、潜在客户型： A、有些客户有了供应商，想再增加几个供应商，或者与原供应商合作不愉快，想换一个供应商，因此发送询盘寻找合适的供应商. B、有些客户以前从其它市场进口商品，听说中国商品物美价廉，所以发询盘了解商品的价格等情况。 C、有些客户暂时手头没单，但预先了解一下市场情况，以备不时之需。 D、有些在本国是一个大的销售商，需要在中国找一个好的OEM工厂帮他做贴牌生产，因此发询盘了解一下。 E、有些经销商产品做的很杂，看到什么产品赚钱就，因此发询盘收集一些想要的产品。 3、无明确目标型： 有些买家刚入行，也不知中国什么产品好做，因此发询盘广泛收集资料，无非就是要产品价格、图片等。 4、垃圾类型 A、有些客户并不是真正想做生意，只是想得到一两个免费样品 B、有些是借询盘之名，看似要和你做生意，实际上是骗你帮他办理邀请函。 C、有些询盘，把你引到某个网站上登陆，目标是骗你的帐号等.
明白了客户发询盘的目的与意图，你就知道为什么我们回复了客户，但有些客人不回复你的原因了吧。 为什么有些买家联系了几次就没有音了？还有的是客户一直在联系，就是不下单，这到底是什么，这得从客户的客户身份不同说起 我们知道人的身份不同，在谈生意时的关注点不同吧，大老板与小老板做生意的所关注的地方不同，打工的与当老板出发点也不一样，因此买家的身份不同，在处理订单的价格、订单的快慢就不同，主要可分下面几类： 1、零售商（Retailer）： 一般订单较小，但下单频率快，要货急,主要关注价格、交货期，当然质量也是需要的。他们一般也不太会关注卖家实力多大，公司研发能力等，觉得你还专业，沟通畅通，靠谱，下单一般很快。目前在网上大多数是这类客户。以前做外贸时，这类客户碰到最多，从收到询盘到收到TT款，一般三五天就下单，最多半个月搞掂。 2、贸易商（Trader）： 对价格较敏感，很多在中国某城市有采购办事处，对中国市场相当熟悉，因此他们会找很多供应商，从中挑选有竞争力的卖家，所以有时虽聊了很久，但可能最终没有选择你，也许是你沟通问题，也许是你价格问题，还有可能把你列入了潜在供应商列，他们手上一般都有订单，一般会在沟通半个月到一个月时间，会有订单。 3、OEM 进口商： 对质量要求是较高的，因为你帮他们生产，然后贴他们的牌子在当地销售，当然对质量是严的,一般量大，订单较稳，主要关心你公司的R&D能力，工厂规模、质量标准、产品认证、售后服务等。 以前我们公司就是靠这类进口商做大的，从三十多人的小工厂不到两年时间内扩大到1500人的工厂，70%的订单来自于这个客户。 4、连锁超市（supermarket）， 类似于沃尔玛、家乐福等连锁超市,一般量大，周期较长，而且不会在网上给你下单,网上只是先期联系的环节，还要经过筛选环节，面谈考察环节，最后才可能下单，运气好的话也得三个月到半年才能搞掂，作为持久战准备吧。 明白了客户身份，我们就知道，为什么有些客户是"只起风，不下雨"了吧。
询盘回复模板 英文
Dear Mrs. Smith, Thank you for your inquiry. I've enclosed photos and detailed information of the product you may be interested in: Product name: ________________________ Model number: ________________________ Product details: ________________________ Price/FOB port: ______________________ MOQ: _______________________ Packaging options: ________________________ Payment options: ________________________ OEM sample time: _____________________ Delivery time: __________________________ Product certifications: ________________________ I also have at least_______similar models for your consideration. I am attaching our complete catalog with these models highlighted for your easy reference. I have also included their prices and MOQs. In addition, here is some more information about our capabilities that many of our competitors cannot offer: ________________________ Please contact me if you have more questions. I look forward to doing business with you. Sincerely,