最实用的职场常用英语口语

最实用的职场常用英语口语

问候语

在商务场合的问候中，正确运用礼仪非常重要。务必使用礼貌用语，比如“请”、“谢谢”等。另外还要注意使用正确的头衔和手势。在绝大多数英语国家，握手是非常普遍的动作。最后微笑也是很重要的。Tips

Introduce yourself with name and title。介绍自己的姓名和头衔。Shake hands。握手。

Express happiness to meet the other person。表示很高兴见到对方。Give or accept directions。告诉对方接下来做什么或者接受对方的提议。

Please have a seat。请坐。

Thanks for agreeing to meet with me。谢谢您同意与我会面。

He'll be right with you。他马上就过来。

Can I offer you something to drink?您想喝点什么吗？

My pleasure。这是我应该做的。

Pair Practice

A: Hello. I'm Mia Conners。

A: 您好，我是Mia Conners。

B: Hi Mia. I'm David Sinclair, and this is my partner Gina Evans. (hold out hand to shake)

B: 您好，Mia。我是David Sinclair，这是我的搭档Gina Evans。(握手)

A: Nice to meet you Mr. Sinclair and Ms Evans. Thank you for taking the time to meet with me today。

A: 您好，Sinclair先生。您好，Evans女士。谢谢你们今天抽出时间与我会面。

B: It's our pleasure. And please, call us David and Gina. Can I take your coat?

B: 这是我们应该做的。另外，叫我们David和Gina就可以了。需要我帮您拿外套吗？

A: Thank you。

A: 谢谢。

B: No problem. Please take a seat and we'll be right with you。

B: 没事。请稍坐片刻，我们马上就过来。

自我介绍

职场新人如何做自我介绍：

W: Hello, Let me introduce myself. My name is Wang Jufeng. 你好，让我自我介绍一下。我叫王巨峰。

S: Pleased to meet you. I'm Geoff Snowdon. I haven't seen you around before. 很高兴认识你，我叫吉奥夫.斯诺登。我过去没有见过你呀。W: No. I've just started work for IBM. I'm in the Sales Department.

对。我刚来IBM工作，在销售部。

S: What do you do there?

你在那做什么工作？

W: Oh, I'm on the market research side. And you?

哦，我是搞市场调研的。你呢？

S: Well, I've been with IBM for years. I'm Mr. Field's Personal Assistant. He is the After Sale Service Director.

哦，我已经在IBM工作好几年了。我是菲尔德先生的个人助理。他是售后服务部主任。

W: Ah, I haven't met him. Is he at the party here?

啊，我还不认识他。他来参加这次聚会了吗？

S: Yes, that's him. Let me introduce you.

来了，他就在那，让我为你介绍一下。

主持会议

宣布会议开始

1. Let's call the meeting to order.

2. Let's get things under way.

3. Let's get things started.

4. Shall we begin?

Order 在此是指"会议的程序与规则"；call 有"宣布"的含意，call (a meeting) to order 是开会时的惯用语，是"会议开始"的意思。此句型适用于主席宣布讨论要开始时，示意与会者安静，遵守会场的秩序。这里"call"亦可以"bring"代替。这个句型适用于正式的场合中。

如果与会者中有公司以外的人，可以这样说：

Well, ladies and gentlemen, I think we should begin.

也可以采用半正式的说法：

Perhaps we'd better get started / down to business.

All right, I think it's about time we get started / going.

Right then, I think we should begin.

较口语的说法有：

Let's begin /get going, shall we?

Shall we start?

●揭示讨论要点

1. Let me bring your attention to (what I see as) the main issues.

2. Let's focus on the main issues.

3. Let me tell you what I believe to be the main issues.

4. Allow me to set out the main issues for you.

bring one's attention to... 的意思是"让某人注意（听、看）……"。此句中的bring 可用call代替；main 为"主要的"；issue是"争论点；关键；议论"。这句话是表示自己要宣布几个重要事项，请与会者注意所要说明及提示的要点；这是正式的表达用语，语气中带有权威感。

●请专人发言

1. To address this issue, I'd like to call on...

2. To discuss this matter, I'd like to call on...

3. To shed some light on this, I'd like to call on...

4. To provide us with more detail, I'd like to call on...

Address 为"提及；陈述"；call on someone 这个词组的意思是"要求某人（做某事）"，on之后的宾语为被要求的人。此句型是在正式的场合中用以介绍下一位发言人。由于句首使用To address this issue "谈起这个问题"，显示特别强调这位发言者的意见值得采纳、尊重或听取；有时亦暗示主席或高阶人士也同样支持此人的意见。

重点提示

A. 开会时尽量选择靠老板的位置坐

开会时除非座位已事先安排好，否则宜选择靠近老板或有实权者的座位。此举并不是势力眼的表现，而是您若故意保持距离，在他人眼中看来，是有欠团队精神的表现。这种不愿参与（成为一份子）的姿态，尤令高层主管不悦。

B. 开会时避免选择靠门的座位

除了尽量靠近老板坐之外，不要忘了要远离门边的座位。因为门口是出入必经之地，人来人往难免会干扰到您的发言，并会转移他人对您的注意。况且会议上的一般习惯是：权力愈高者说话，他人愈会注意听。因此，发言时愈易遭到他人打断者，愈是人微言轻的人。为避免造成这种没有份量的尴尬场面，应避免选择靠门的座位。

C. 开会时避免选择靠窗的座位

同样地，美景如画的窗口、名画或令人感兴趣的物品旁边，皆不是好位子，宜避而远之；否则发言时自己将容易成为红花旁的绿叶，他人关爱的眼神也亦将投射在您身旁的物体上。

Relevance 是"关联；适切"，词组用法为"have relevance to..."（与…有关）。这句话适用于正式场合，表示对方所言与议题并无关系。开头语由于是I'm not sure 而不是I don't think，因此可避免直接对峙的场面。不过这句话易造成不是对就是错的局面，因此如果对方辩得有理，自己会有全盘皆输的危险。

●暂不回答

1. I can't really recall; I'll have to get back to you on that.

2. I can't quite remember; I'll need to do a little checking and get back to you.

3. I can't fully remember; I'll have to check up on it.

4. I can't recall all the facts; I'll have to get back to you.

Recall 是"想起"；get back to someone on something 的意思是"下次再和某人谈某事"。这个句型适用于想避而不答、以免不慎的回答落人口实之时。它能让对方不再把矛头指向你，使你有机会脱身，找时间准备数据。

●询问意见

1. Would anyone like to add anything to (what I've said)?

2. Would anyone care to comment?

3. Would anyone like to give their ideas on this?

4. Would anyone care to add their thoughts (to the discussion)?

这类句型是请他人发表意见，来补充自己的看法。由于用的是add （补充）而非comment（批评），暗示请发言者站在自己的角度，

再作补充，而非给予大家较大的空间，任由批评。这也是add一词所藏的玄机。

●More 邀请发表意见

在会议桌上，身为主持会议者，通常都需要主动且积极地征询各路英雄的想法及提案；在集思广益下决定出最适当的方案。

适合对个人的邀请

What are your views on...?

What are your feelings about...?

What are your feelings on this?

What do you think about...?

What's your opinion about that?

适合对全体的邀请

Any reaction to that?

Has anybody any strong feelings about/ views on that?

What's the general view on/ feeling about that?

Has anybody any comments to make?

重点提示

A. 座前有桌子时，把手放在桌下是不礼貌的。

小时候长辈教训的"站有站相，坐有坐相"，不无道理。挺胸而坐不但有精神，也是尊重他人的表现。瘫坐在椅子上，会让对方觉得不正式、缺乏诚意，甚至不尊重。如果您是坐在桌前，就将手肘轻放在桌上，让人看到，以表示无所隐藏；此时，手掌可交握，或手指相碰，

不慌不乱，这种姿态代表专注与尊重。

B. 说话时，不自觉地摸鼻子，表示对对方有所保留，不愿坦诚。

如果对方有摸鼻子的习惯，或不经意地触摸脸部，从潜意识的观点来看，这表示对方正筑一道墙，隐藏真心，不赞同你的意见。而搔头，除了表示头皮痒，还有不懂的含意。此时，不妨轻描淡写地把话再说一次，避免直接问对方是否不懂。

C. 如何利用姿势强调说话的语气?

过去生意人所采取最强势的身体姿态，即是将双手搁在腰际，一副随时要拔枪的样子；除此之外，双腿还要分立，相隔一尺半。不过时代变了，现在所强调的是合作与协调，新的强势姿势是用手握住另一只手，将手靠在身体一侧，这表示坦诚、弹性。此外，利用姿势可以强调说话的语气，如双腿分立，右脚微微向前，强调重点时前倾；而放松时则可后倾将重心放在左脚。

介绍他人

1. 你认识马克么？Do you know Mark?

2. 我想你不认识大卫，是么？I don't think you met David, have you?

3.顺便问一下，你们彼此认识么？BTW, do you know each other?

4. 我把你介绍给全体员工，好么？May I introduce you to the staff?

5. 我想让你见一下公司的首席执行官，安德森先生。

I‘d like you to meet Mr. Anderson CEO of the company.

6. 请允许我把我的同事张教授介绍给你。

Please let me to introduce my colleague professior Zhang to you.

7. 这位是尼古拉斯.李公司经理。This is Nicolas Lee manager of our company.

8. 我可以介绍一下中美友好协会主席约翰格兰特先生么？

May I present Mr. John Grant president of Sino-American Friendship Association?

回应介绍

见到你很高兴。How nice to meet you.

能与您结识我真的很高兴。I am very pleased to make your accquitance.

久仰大名。I have heard so much about you.

玛丽跟我讲过很多您的情况。Marry has told me so much about you.

很高兴能有机会同您见面。I am very happy to have an opportunity to meet you.

对不起，再告诉我一下您的名字好吗?I am sorry what was your name again ?

我一直很想见您。I have been wanting to meet you for some time.

认识你我深感荣幸。It's a pleasure to meet you.

提出邀请

1 你想加入我们吗？Would you like to join us?

2 你有时间吗？Do you have time?

3 去参加聚会好吗？What about going to a party?

4 不知你本周日是否想和我们一起去野餐？I was wondering if you'd like to go on a picnic with us this sunday.

5 我想请你周五参加我的生日聚会I want to invite you to my birthday party this Friday.

6 你想跳个舞吗？Care to dance?

7 咱们喝杯咖啡去。Let's go get coffee.

接电话

1、ABC Corporation. May I help you?这里是ABC公司，我能帮你什么吗？

2、And you are?请问您是？

3、I'll put her on the phone. Just a second。我会请她听电话，请等一下。

4、Would you mind holding for one minute?你介不介意稍微等一

分钟啊？

5、He's out for lunch. Would you like to try again in an hour?

他出去吃午餐了，你要不要一小时后再打来？

6、She is not here but you can call her machine。她不在这里，但是你可以打她的电话答录机。

7、I'm interested in your CRM software. Can you give me a quote?我对你们的客户关系管理软体有兴趣，能跟我报个价吗？

8、I'd like to place an order for a DL-1100 color printer。我想要下一份DL-1100 彩色印表机的订单。

9、I'm calling to check my order status。我打电话来查看我订单的状况。

10、I was referred to you by Mr. Gordon。是Gordon 先生介绍我来的。

提醒他人

在签订合同和商务谈判中，遇到重要的问题，一定要向对方再三强调和提醒，以保证双方贸易的顺利进行。

I must stress that our products should arrived before July 1st.我必须强调，货物一定要在7月1日之前到达。

I can’t stress enough both sides should abide by the contract.我不得不强调双方都应当遵守合同的约定。

I must call your attention to the deadline of this deal.我一定要提醒您注意这笔交易的最终期限。

Let me emphasize the essentiality of this order we made.让我强调一下我们做的这笔订单的重要性。

拒绝上司

很多人都不懂得如何拒绝上司指派的工作。其实，在合理范围内拒绝附加的工作量，是对自己已有工作质量的保证，老板通常会体谅。因此，当你觉得无法完成工作时，一定要学会拒绝。

I haven’t finished the work you gave me yesterday.你昨天给我的工作我还没有做完呢。

I’ll have some private things to do. So I can’t accept extra work. I’m so sorry about it.

我有些私人事情需要处理。因此我无法接受超额的工作。非常抱歉。

I’m afraid I have no time to do this.我恐怕没有时间来做这些事情。

I’m afraid I can’t complete the task by myself. I need more help.我恐怕一个人完成不了这项任务。我需要更多帮助。

表达不满

当你的下属做错事情，一定要向他表达你不满。否则对方将无法意识到自己的职责所在。

I’m sorry but I have to say that this is no good.我很遗憾但是我必须说，这样做不好。

To be honest, I’m not satisfied with it.说实话，我不太满意。

You are in charge of the order. So you are the guilty party.你是负责订单的。所以这事情是你的责任。

I’m not so happy about this report. There are so many typing mistakes. Go and correct it.我不是很满意这份报告。拼写错误太多了。去把它改过来。

加班

I’ve worked a great deal of overtime this month.这个月我加了很多的班。

I can get a two-day off, for I was working overtime last weekend.我可

以有两天的倒休，因为我上周末加班了。

Go into the other gender’s bathroom without fear of being caught.

进入异性的洗手间再也不用担惊受怕啦。

Finally, a chance to live out a dream and pretend to be the boss.终于可以实现自己的梦想，有了假装老板的机会。

Don’t forget to sign your overtime on our roll book.别忘了在公司考勤表上签上你的加班时间。

It seems that we have to stay and work until we finish the work.我们估计要等干完活才能走了。

The reason to stay at work all night.轻松一刻。

Run up and down the hallways screaming, hoping security will come so you can have someone to talk to.在大堂里大叫着跑来跑去，希望吧把保安招来，好跟他说说话。

Elevator surfing.电梯冲浪。

休假

I feel a little bit home sick. I want to take a home leave and be with my family for a week.

我有点想家了。我想休息一周与我的家人团聚。

I’m afraid I can’t come to work today. I’m not feeling well.我恐怕今天不能上班了。我觉得很不舒服。

I’ve been really busy for a long time. I need some rest.我忙了好长一段时间，我需要休息。

I’m asking for a week’s leave to prepare for my wedding.我要请一周假，因为我要结婚了。

加班催促他人

Hurry up. The meeting will be started in a minute.快点，会议一分钟后就要开始了。

It’s already 11:30. Let’s speed up.已经11：30了，我们抓紧。Try to hurry a little bit more. They are all waiting for us.快点吧，大家都等着我们呢。

Get moving or we won’t be able to finish the work.快点，不然完不成任务啦。

签订合同

This is our contract. Please read it carefully before signing.这是我们的合同。请仔细阅读后再签字。

We have reached an agreement on all the terms. So there shouldn’t be any problem for the contract.我们对各项条款意件都一致了。合同应当没什么问题了。

May we once more remind you that the contract should be cancelled by one month notice.

请允许我们再次提醒您，双方应在取消合同一个月前进行通知。We’ll have the contract ready tomorrow. It’s been good working

with you. Thanks again.

我们明天就可以把合同准备好。合作愉快，再次感谢。