常用英文邮件用语

附件是……，请参阅。

?Please kindly find the attached ……

?Attached please kindly find the ……

?Enclosed is the ……, please kindly find it.

?Attached you will find……,

我已经收到您的邮件。

?I have received your email (yesterday/last week/this morning……).

?Your email has been received.

非常感谢您的回信。

?Thanks very much for your early reply.

?Thank you for your email.

我明白您的意思。

?I know what you mean.

?I understand what you mean.

?Got it. （*非常口语化，适合于关系很熟悉的同事朋友之间。）

我不太明白您的意思。

?I do not quite understand what you meant.

?I have some problem understanding what you meant.

您能具体解释一下么？您能在说的清楚一点么？

?Could you please put it in a clearer way?

?Could you please explain it in detail?

?Could you please further explain it?

?What do you mean exactly by saying……？

如有问题，请随时和我联系。

?Contact me if you have any problem.

?If there is any uncertainty, feel free to contact me.

?Call me if you have any problem.

如有建议，请指出。

?Please let me know if anything needs to be improved.

?Your advice/suggestion will be greatly appreciated.

我会进一步修改/检查的。

?I will further modify it.

?I will further check it.

一旦确认，我会立刻/第一时间通知您的。

?Once confirmed, I will let you know immediately.

?Once confirmed, I will notice you ASAP. （*ASAP=as soon as possible 尽快）

希望尽快得到您的回复。

?I’m looking forward to your early reply.

?Your promote reply will be greatly appreciated.

?Your early reply will be highly appreciated.

谢谢。

?Thanks a lot.

?Thank you very much.

?Many thanks. （*用于关系熟悉的同事朋友间。）

希望您一切都好/万事如意。

?I hope everything goes well with you.

?I wish you all the best.

小事一桩

That's a piece of cake

That's as easy as pie!

I can do it with my eyes closed

请你客气点

Who do you think you're talking to?

Don't get fresh with me

Dear XXX,

This is XXX from MP service team of GTA.

Thank you for your kindly enquiry.Could you mind give us your phone number so that we can fix this problem quickly for you.

Sorry for any inconvenience to you.

If you have any question,please contact 852-8306 3883

Best regards

XXX

1、Could you email the datails to us so we can forward it to our support team。。。

英文书信四大类常用语

一、开首语

Pardon me, though a stranger to you personally, for taking liberty to address you these few lines.

As I have not heard of you for long, I feel anxious.

I must apologize for not having written to you previously.

Please pardon my long in writing to you.

Pardon me for neglect when you honored me with a visit the other day.

Having mislaid your address, I have not been able to reply sooner.

Your letter of the 4th this month was duly received.

I have the pleasure to tell you that.

I have just received your kind letter.

Your kind letter of Saturday arrived this morning.

二、结束语

Please notify me soon.

Looking forward to a prompt reply.

Please do not fail to write to me.

I shall feel obliged by a reply at your earliest convenience.

I look for your answer in a few days.

Let me hear if you receive the parcel safely.

As the season grows colder, I hope you will take good care of yourself.

With kind regards to your family.

Please give my compliments to your family.

Pray give my best remembrances to Mr. Brown.

My parents ask also to add their best thanks to mine.

Adieu till then.

Thanking you for the past favour.

I think you for the trouble you have taken.

Hoping you will have a pleasant trip.

Wishing you a pleasant journey.

The help you sent is sincerely valued.

三、社交用语

The bearer of this letter, Mr. Chen, professor of ..., (an esteemed friend of mine), is desirous of being introduced to your acquaintance.

I am very grateful for your kindness in permitting me to...

I respectfully acknowledge your note and will wait upon you as proposed.

Should an interview be desired, I shall be happy to call at any hour you may appoint.

I have some important business matter to communicate to you.

Anything further will be discussed when we meet.

I regret that a prior engagement will prevent me from a tending.

I think you for your kind entertainment last evening.

I shall have great pleasure in accepting your invitation.

Accept my thanks for our handsome present.

四、祝愿语

I wish you a happy New Year.

Pray accept my best and sincerest wishes for the New Year.

Presenting the compliments of the season.

With every good wish.

Pray allow me to congratulate your most heartily on your success in your examination.

I am glad to hear that you were appointed..., on which I congratulate you most heartily.

I congratulate you upon your success.

I wish you still further success.

1.Please accept our thanks for the trouble you have taken. 有劳贵方，不胜感激。

2.We are obliged to thank you for your kind attention in this matter. 不胜感激贵方对此事的关照。

3.We tender you our sincere thanks for your generous treatment of us in this affair. 对贵方在此事中的慷慨之举，深表感谢。

4.Allow us to thank you for the kindness extended to us. 对贵方之盛情，不胜感谢。

5.We thank you for the special care you have given to the matter. 贵方对此悉心关照，不胜感激。

6.We should be grateful for your trial order. 如承试订货，不胜感激。

7.We should be grateful for your furnishing us details of your requirements. 如承赐示具体要求，不胜感激。

10.We are greatly obliged for your bulk order just received. 收到贵方大宗订货，不胜感激。

11.We assure you of our best services at all times. 我方保证向贵方随时提供最佳服务。

12.If there is anything we can do to help you, we shall be more than pleased to do so. 贵公司若有所需求，我公司定尽力效劳。

13.It would give us a great pleasure to render you a similar service should an opportunity occur. ~ 我方如有机会同样效劳贵方，将不胜欣慰。

14.We spare no efforts in endeavoring to be of service to you. 我方将不遗余力为贵方效劳。

15.We shall be very glad to handle for you at very low commission charges. 我方将很愉快与贵方合作，收费低廉。

16.We have always been able to supply these firms with their monthly requirements without interruption. 我方始终能供应这些公司每月所需的数量，从无间断。

17.We take this opportunity to re-emphasize that we shall, at all times, do everything possible to give you whatever information you desire. 我们借此机会再此强调，定会尽力随时提供贵方所需的信息。

18.We are always in a position to quote you the most advantageous prices for higher quality merchandise. 我们始终能向贵方提供品质最佳的产品，报价最为优惠。

19.This places our dealers in a highly competitive position and also enable them to enjoy a maximum profit. 这样可以使我方经营者具有很强的竞争力，还可获得最大的利润。

部门名称

1.Personnel Department 人事部

2.Human Resource Department 人力资源部

3.Sales Department 营销部

4.Product Development Department 产品开发部

5. Public Relations Department 公关部

6.Marketing Department 市场部

7.Finance Department 财会部

8.Purchasing(Procurement) Department采购部

9.After-sale Service Department售后服务部

10.Quality Control Department 品管部

职位名称

1. Chairman of the Board 董事长

2. President (Am E.) 总裁

3. Executive Vice-President 执行副总裁

4. Managing Director 行政董事

5. Executive Manager,General Manager 总经理

6. Deputy General Manager 副总经理

7. Section Manager 部门经理，科长

8. Sales Manager 销售部经理

9. Assistant Manager 助理经理 (副经理)

10. Manager 主任

11. Sales Representative 销售代表

12. Supervisor 总管

13. executive 高中级管理人员

14. clerk 职员

Dear Sir/Maddan，

Good afternoon!This is service

from GTA. Would you please kindly tell whether you have purchased database of GTA.

If yes, pls send your login ID so that we can confirm it.

If no, would you pls provide your country and school/com pany name. We will a rrange our sales specialist to communicate with you!

Your prompt response will be highly appreciated. Thank you!

Y ours sincerely,

Customer service

GTA Information Technology Co., Ltd

Tel: +86 755 83940374

Fax: +86 755 83940070

Email:：service@https://www.360docs.net/doc/c612252087.html,

Website:：https://www.360docs.net/doc/c612252087.html,

Sorry for the inconvenience we bring you, sincerely.

For your reference, I send you the file and description that QUICK tried to download

from CSMAR

英文邮件常用语集

英文邮件常用语集附件是……，请参阅。 Please kindly find the attached …… Attached please kindly find the …… Enclosed is the ……, please kindly find it. Attached you will find……, 我已经收到您的邮件。 I have received your email (yesterday/last week/this morning……). Your email has been received. 非常感谢您的回信。 Thanks very much for your early reply. Thank you for your email. 我明白您的意思。 I know what you mean. I understand what you mean. Got it. （*非常口语化，适合于关系很熟悉的同事朋友之间。）我不太明白您的意思。 I do not quite understand what you meant. I have some problem understanding what you meant. 您能具体解释一下么？您能在说的清楚一点么？ Could you please put it in a clearer way? Could you please explain it in detail? Could you please further explain it? What do you mean exactly by saying……？

正规邮件常用英语句优选稿

正规邮件常用英语句文件管理序列号：[K8UY-K9IO69-O6M243-OL889-F88688]

正规邮件常用英语100句为大家介绍了在外企工作，英语邮件使用中常用的基本语句。众所周知，现在工作中使用邮件沟通频率较高，但是如何在工作邮件中将英语使用到规范、表达意思清晰却是很多外企白领未能做到的事情。今天小编就为大家整理出了外企邮件常用英语100句，共大家参考学习。 1. I am writing to confirm/enquire/inform you... 我发邮件是想找你确认/询问/想通知你有关… 2. I am writing to follow up on our earlier decision on the marketing campaign in Q2. 我写邮件来是为了跟进我们之前对第二季度营销活动的决定。 3. With reference to our telephone conversation today... 关于我们今天在电话中的谈话… 4. In my previous e-mail on October 5... 在之前10月5日所写的邮件中提到… 5. As I mentioned earlier about... 在先前我所提到的关于… 6. As indicated in my previous e-mail...

如我在之前邮件中所提到的… 7. As we discussed on the phone... 如我们上次在电话中所说的… 8. from our decision at the previous meeting... 如我们在上次会议中所决定的… 9. as you requested... 根据贵方要求… 10. In reply to your e-mail dated April 1，we decided... 回复贵方4月1日的邮件，我方决定… 11. This is in response to your e-mail today. 这是对您今早发来的邮件的回复。 12. As mentioned before, we deem this product has strong unique selling points in china. 如先前所述，我们认为这个产品在中国有强有力且独一无二的销售点。

英语邮件常用句+英语100句常用语精编版

英语邮件常用开头问候语： 1.I hope everything is fine with you. 2.Hope you enjoy your day? 3.How is it going? 4.Hope you are doing well? 5.Thank you for contacting us如果有人写信来询问公司的服务，就可以使用这句句子开头。向他们对公司的兴趣表示感谢。 6.Thank you for your prompt reply当一个客户或是同事很快就回复了你的邮件，一定记得要感谢他们。 7.“Thank you for getting back to me.” 8.Thank you for providing the requested information.如果你询问某人一些信息，他们花了点时间才发送给你，那就用这句句子表示你仍然对他们的付出表示感激。 9.Thank you for all your assistance.如果有人给了你特别的帮助，那一定要感谢他们！如果你想对他们表示特别的感激，就用这个句子， 10.“I truly appreciate … your help in resolving the problem.”Thank you raising your concerns.就算某个客户或是经理写邮件给你对你的工作提出了一定的质疑，你还是要感谢他们。这样你能表现出你对他们的认真态度表示尊重及感激。同时，你也可以使用，“Thank you for your feedback.” 在邮件的结尾 11.Thank you for your kind cooperation.如果你需要读者帮助你做某事，那就先得表示感谢。 12.Thank you for your attention to this matter.与以上的类似，本句包含了你对对方将来可能的帮助表示感谢。 13.Thank you for your understanding.如果你写到任何会对读者产生负面影响的内容那就使用这句句子吧。 14.Thank you for your consideration.如果您是在寻求机会或是福利，例如你在求职的话，就用这封邮件结尾。 15.Thank you again for everything you've done.这句句子可以用在结尾，和以上有所不同。如果你在邮件开头已经谢过了读者，你就可以使用这句话，但是因为他们的帮助，你可以着重再次感谢你们的付出。十种场合的表达 16.Greeting message 祝福 17.Hope you have a good trip back. 祝旅途愉快。 18.How are you? 你好吗? 19.How is the project going? 项目进行顺利吗? Initiate a meeting 发起会议 20.I suggest we have a call tonight at 9:30pm (China Time) with you and Brown. Please let me know if the time is okay for you and Ben. 我建议我们今晚九点半和Brown小聚一下,你和Ben有没有空?

商务英文邮件用语

商务英文邮件用语 1.I am writing to confirm/ enquire/ inform you… 我发邮件是想找你确认/询问/想通知有关…… 2.I am writing to follow up on our earlier decision on the marketing campaign in Q2. 我写邮件来是为了跟进我们之前对第二季度营销活动的决定。 3.With reference to our telephone conversation today… 关于我们今天在电话中的谈话…… 4.In my previous e-mail on October 5… 在之前10月5日所写的邮件中提到…… 5.As I mentioned earlier about… 在先前我所提到的关于…… 6.As indicated in my previous e-mail… 如我在之前邮件中所提到的…… 7.As we discussed on the phone… 如我们上次在电话中所说的…… 8.From our decision at the previous meeting… 如我们在上次会议中所决定的…… 9.As you requested… 根据贵方要求…… 10.In reply to your e-mail dated April 1, we decided… 回复贵方4月1日的邮件，我方决定…… 11.This is in response to your e-mail today. 这是对您尽早发来的邮件的回复。 12.As mentioned before, we deem this product has strong unique selling points in China. 如先前所述，我们认为这个产品在中国有强有力且独一无二的销售点。 13.As a follow-up to our phone conversation yesterday, I wanted to get back to you about the pending issues of our agreement. 追踪我们昨天在电话中所谈，我想大幅你我们合约的一些待解决的议题。 14.I received your voice message regarding the subject. I’m wondering if you can elaborate i.e. provide more details.

外企工作邮件中英语100句

外企工作邮件中英语100句 1. I am writing to confirm/enquire/inform you... 我发邮件是想找你确认/询问/想通知你相关… 2. I am writing to follow up on our earlier decision on the marketing campaign in Q2. 我写邮件来是为了跟进我们之前对第二季度营销活动的决定。 3. With reference to our telephone conversation today... 关于我们今天在电话中的谈话… 4. In my previous e-mail on October 5... 在之前10月5日所写的邮件中提到… 5. As I mentioned earlier about... 在先前我所提到的关于… 6. As indicated in my previous e-mail... 如我在之前邮件中所提到的… 7. As we discussed on the phone... 如我们上次在电话中所说的… 8. from our decision at the previous meeting... 如我们在上次会议中所决定的… 9. as you requested... 根据贵方要求… 10. In reply to your e-mail dated April 1，we decided...

回复贵方4月1日的邮件，我方决定… 11. This is in response to your e-mail today. 这是对您今早发来的邮件的回复。 12. As mentioned before, we deem this product has strong unique selling points in china. 如先前所述，我们认为这个产品在中国有强有力且独一无二的销售点。 13. As a follow-up to our phone conversation yesterday, I wanted to get back to you about the pending issues of our agreement. 追踪我们昨天在电话中所谈，我想答复你我们合约的一些待解决的议题。 14. I received your voice message regarding the subject. I'm wondering if you can elaborate i.e. provide more details. 我收到了你关于这个主题的留言。我在想您你是否能够再详尽的说明一下，也就是再提供多一点相关细节。 15. Please be advised/informed that... 请被告知... 16. Please note that... 请注意... 17. We would like to inform you that... 我们想要通知你... 18. I am convinced that...

最常用的商务职场英语邮件100个句式

最常用的商务职场英语邮件100个句式 1.I am writing to confirm/enquire/inform you... 我发邮件是想找你确认/询问/想通知你有关… 2. I am writing to follow up on our earlier decision on the marketing campaign in Q2. 我写邮件来是为了跟进我们之前对第二季度营销活动的决定。 3. With reference to our telephone conversation today... 关于我们今天在电话中的谈话… 4. In my previous e-mail on October 5... 在之前10月5日所写的邮件中提到… 5. As I mentioned earlier about... 在先前我所提到的关于… 6. As indicated in my previous e-mail... 如我在之前邮件中所提到的… 7. As we discussed on the phone... 如我们上次在电话中所说的… 8. from our decision at the previous meeting... 如我们在上次会议中所决定的… 9. as you requested... 根据贵方要求… 10. In reply to your e-mail dated April 1，we decided... 回复贵方4月1日的邮件，我方决定… 11. This is in response to your e-mail today.

英文商务邮件用语

英文商务邮件开场白&结尾 2011-04-26 15:29:07 网络搜集哦·· 初次开场白： It is my pleasure to write here for you. 回复开场白： Further to our conversation earlier, ......... As discussed over the phone, ....... Thanks for you kind reply. Thank you for your inquiry/email. Thanks for your letter. It is my pleasure to receive your reply! Thanks for your mail of 日期............ 结尾： We will noted and many thanks! I hope everything with you is fine. Many thanks for your support. I hope you are well and in good health! FYI: for your information 仅供参考深盼贵公司及早回复 (1) We hope to receive your favors at early date. (2) We hope to be favored with a reply with the least delay. (3) We await good news with patience. (4) We hope to receive a favorable reply per return mail. (5) We await the favor of your early (prompt) reply. (6) A prompt reply would greatly oblige us. (7) We trust you will favor us with an early (prompt) reply. (8) We trust that you will reply us immediately. (9) We should be obliged by your early (prompt) reply. (10) Will you please reply without delay what your wishes are in this matter? (11) Will you kindly inform us immediately what you wish us to do? (12) We request you to inform us of your decision by return of post. (13) We are waiting (anxious to receive) your early reply. (14) We should appreciate an early reply. (15) We thank you for the courtesy to your early attention. (16) We hope to receive your reply with the least possible delay. (17) Kindly reply at your earliest convenience. (18) Please send your reply by the earliest delivery. (19) Please send your reply by messenger. (20) Please reply immediately.

外企工作英文邮件用语100句

1. I am writing to confirm /enquire/inform you... 我写信时要确认/询问/通知你。。。 2. I am writing to follow up on our earlier decision on the marketing campaign in Q2. 我写信来追踪我们之前对于第二季度营销活动的决定。 3. With reference to our telephone conversation today... 关于我们今天在电话中的谈话。。。 4. In my previous e-mail on October 5... 先前在10月5日所写的信。。。 5. As I mentioned earlier about... 如我先前所提及关于。。。 6. as indicated in my previous e-mail... 如我在先前的信中所提出。。。 7. As we discussed on the phone... 如我们上次在电话中的讨论。。。 8. from our decision at the previous meeting... 如我们在上次会议中的决定。。。 9. as you requested/per your requirement... 按照你的要求。。。 10.In reply to your e-mail dated April 1，we decided... 回答你在4月1日写的信，我们决定。。。 11.This is in resp*****e to your e-mail today. 这是针对你今天早上来信的回复。 12. As mentioned before, we deem this product has strong unique selling points in china. 如先前所述，我们认为这个产品在中国有强有力且独一无二的销售点。 13. As a follow-up to our phone conversation yesterday, I wanted to get back to you about the pending issues of our agreement. 追踪我们昨天在电话中所谈，我想答复你我们合约的一些待解决的议题。 14. I received your voice message regarding the subject. I’m wondering if you can elaborate i.e. provide more details. 我收到你关于这个主题的留言。我想你是否可以再详尽说明，也就是再提供多一点细节。

英文邮件商务格式及常用语

英文邮件（商务）格式及常用语芃 Ⅰ邮件主题：蚀 ①. 主题（Subject）框的内容应简明地概括信的内容，短的可以是一个单词，如greetings；蚆长的可以是一个名词性短语，也可以是完整句，但长度一般不超过35个字母。螄 YES：Supplier training；蚄 NO：professional trainees from sister company should abide by rule of local company蒂（太长）虿 ②.主题框的内容切忌含糊不清。袃 NO：像News about the meeting 这样的表达；螁 YES：应改为Tomorrow's meeting canceled。袀一般来说，只要将位于句首的单词和专有名词的首字母大写即可；另外一种较为正规的蒈个字母的介词、连接词和冠词之外的每一个单词的首字母大写。5格式可将除了少于羃． YES：New E-mail Address Notification；Detailed calculation 膂 NO：detailed calculation 薂 ③.视信的内容是否重要，还可以在开头加上URGENT或者FYI（For Your Information 芇供参考），如：URGENT：Submit your report today! 芇 Ⅱ称呼：薃 Dear ××(人名), ，或者Dear Mr./Ms.××(姓), ，一般正式的邮件这样就OK了，如果和你肀非常熟悉的人，也可以直呼其名；然后空一行换行，顶格写，不用空格。正文：Ⅲ芀 ①.邮件第一段开头可以说到自己是谁(This is ××(人名) from ××(公司名))，也可以不说；莇 ②.感谢读者是邮件开场白的好办法。感谢您的读者能让对方感到高兴，特别是之后你有事羄相求的情况下会很有帮助。 ⑴.Thank you for contacting us.如果有人写信来询问公司的服务，就可以使用这句句子螂开头，向他们对公司的兴趣表示感谢。 ⑵.Thank you for your prompt reply.当一个客户或是同事很快就回复了你的邮件，一定聿记得要感谢他们；如果回复并不及时，只要将“prompt”除去即可，你还可以说，“Thank ”you for getting back to me. 如果你询问某人一些信息，他们⑶.Thank you for providing the requested information.蒇花了点时间才发送给你，那就用该句表示你仍然对他们的付出表示感激。如果有人给了你特别的帮助，那一定要感谢他们！⑷.Thank you for all your assistance.莅I truly

65个商务邮件常用语 (中英对照)

65个商务邮件常用语(中英对照） 1. If you’re any questions please let me know. 如有任何问题，请告诉我。 2.Please refer tentative schedule as follow: 请参照下面的暂定计划 3. Please recheck your record and advise if you find any differences.请核实你的记录，如果有任何不同情告知 4.We are following your instruction on the basis of your confirmation我们在您确认的基础上按您的指示行事。 5.Hare are you doing 还好吧？ 6. Thanks in advance and best regards.先感谢你，祝好 7. Looking forward seeing you soon.盼望再次见到你 8.If there is anything else I can help, please let me know.如果有任何我能帮上忙的，请告知 9.here`s why: 原因如下 10.Please review, and let’s discuss how we should move forward. 请检讨，并让我们一起讨论我们应该怎样继续。 11.We would like to lock up this business. 我们想锁定这笔生意 12.Once you respond to the above questions, we will decide which option we would like to pursue. 你们对上述问题回复后，我们会立即决定我们会选择哪个方案。 13.Thanks for your understanding. 谢谢您的谅解 14.Also please let me know if you need any other information 另外，你们还需要

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发英文邮件的礼貌用语需要写的英文邮件多了，就觉得很吃力，尤其是当需要经常写给同一个人时。希望邮件的开头、结尾、一些客套的话能有不同的表达~~ 邮件的开头感谢读者是邮件开场白的好办法。感谢您的读者能让对方感到高兴，特别是之后你有事相求的情况下会很有帮助。 Thank you for contacting us.如果有人写信来询问公司的服务，就可以使用这句句子开头。向他们对公司的兴趣表示感谢。 Thank you for your prompt reply.当一个客户或是同事很快就回复了你的邮件，一定记得要感谢他们。如果回复并不及时，只要将“prompt”除去即可，你还可以说，“Thank you for getting back to me.” Thank you for providing the requested information.如果你询问某人一些信息，他们花了点时间才发送给你，那就用这句句子表示你仍然对他们的付出表示感激。

Thank you for all your assistance.如果有人给了你特别的帮助，那一定要感谢他们！如果你想对他们表示特别的感激，就用这个句子，“I truly appreciate …your help in resolving the problem.”Thank you raising your concerns. 就算某个客户或是经理写邮件给你对你的工作提出了一定的质疑，你还是要感谢他们。这样你能表现出你对他们的认真态度表示尊重及感激。同时，你也可以使用，“Thank you for your feedback.” 在邮件的结尾在邮件开头表示感谢一般是表示对对方过去付出的感谢，而在邮件结尾处表示感谢是对将来的帮助表示感谢。事先表示感谢，能让对方在行动时更主动更乐意。 Thank you for your kind cooperation.如果你需要读者帮助你做某事，那就先得表示感谢。 Thank you for your attention to this matter.与以上的类似，本句包含了你对对方将来可能的帮助表示感谢。

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外企英文邮件使用频率最高100句 1. I am writing to confirm /enquire/inform you... 我写信时要确认/询问/通知你。。。 2. I am writing to follow up on our earlier decision on the marketing campaign in Q2. 我写信来追踪我们之前对于第二季度营销活动的决定。 3. With reference to our telephone conversation today... 关于我们今天在电话中的谈话。。。 4. In my previous e-mail on October 5... 先前在10月5日所写的信。。。 5. As I mentioned earlier about... 如我先前所提及关于。。。 6. as indicated in my previous e-mail... 如我在先前的信中所提出。。。 7. As we discussed on the phone... 如我们上次在电话中的讨论。。。 8. from our decision at the previous meeting... 如我们在上次会议中的决定。。。 9. as you requested/per your requirement... 按照你的要求。。。 10.In reply to your e-mail dated April 1，we decided...

回答你在4月1日写的信，我们决定。。。 11.This is in response to your e-mail today. 这是针对你今天早上来信的回复。 12. As mentioned before, we deem this product has strong unique selling points in china. 如先前所述，我们认为这个产品在中国有强有力且独一无二的销售点。 13. As a follow-up to our phone conversation yesterday, I wanted to get back to you about the pending issues of our agreement. 追踪我们昨天在电话中所谈，我想答复你我们合约的一些待解决的议题。 14. I received your voice message regarding the subject. I’m wondering if you can elaborate i.e. provide more details. 我收到你关于这个主题的留言。我想你是否可以再详尽说明，也就是再提供多一点细节。 15. Please be advised/informed that... 请被告知。。。 16. Please note that... 请注意。。。 17. We would like to inform you that...

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（一） 1、附件是……，请参阅 Please kindly find the attached …… Attached please kindly find the …… Enclosed is the ……, please kindly find it. Attached you will find……, 2、我已经收到您的邮件。 I have received your email (yesterday/last week/this morning……). Your email has been received. 3、非常感谢您的回信。 Thanks very much for your early reply. Thank you for your email. 4、我明白您的意思。 ?I know what you mean. ? I understand what you mean. Got it. （*非常口语化，适合于关系很熟悉的同事朋友之间。） 5、我不太明白您的意思。 I do not quite understand what you meant. I have some problem understanding what you meant. 6、您能具体解释一下么？您能在说的清楚一点么？ Could you please put it in a clearer way? ? Could you please explain it in detail? ? Could you please further explain it? What do you mean exactly by saying……？ 7、如有问题，请随时和我联系。 Contact me if you have any problem. If there is any uncertainty, feel free to contact me. ? Call me if you have any problem. 8、如有建议，请指出。 Please let me know if anything needs to be improved. ? Your advice/suggestion will be greatly appreciated. 9、我会进一步修改/检查的。 I will further modify it. I will further check it.

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英文邮件模板常用100句 1.I am writing to confirm/enquire/inform you... 我发邮件是想找你确认/询问/想通知你有关… 2. I am writing to follow up on our earlier decision on the marketing campaign in Q2. 我写邮件来是为了跟进我们之前对第二季度营销活动的决定。 3. With reference to our telephone conversation today... 关于我们今天在电话中的谈话… 4. In my previous e-mail on October 5... 在之前10月5日所写的邮件中提到… 5. As I mentioned earlier about... 在先前我所提到的关于… 6. As indicated in my previous e-mail... 如我在之前邮件中所提到的… 7. As we discussed on the phone... 如我们上次在电话中所说的… 8. from our decision at the previous meeting... 如我们在上次会议中所决定的… 9. as you requested... 根据贵方要求…

10. In reply to your e-mail dated April 1，we decided... 回复贵方4月1日的邮件，我方决定… 11. This is in response to your e-mail today. 这是对您今早发来的邮件的回复。 12. As mentioned before, we deem this product has strong unique selling points in china. 如先前所述，我们认为这个产品在中国有强有力且独一无二的销售点。 13. As a follow-up to our phone conversation yesterday, I wanted to get back to you about the pending issues of our agreement. 追踪我们昨天在电话中所谈，我想答复你我们合约的一些待解决的议题。 14. I received your voice message regarding the subject. I'm wondering if you can elaborate i.e. provide more details. 我收到了你关于这个主题的留言。我在想您你是否可以再详尽的说明一下，也就是再提供多一点相关细节。 15. Please be advised/informed that... 请被告知... 16. Please note that... 请注意... 17. We would like to inform you that... 我们想要通知你...

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客服沟通用语100句一、感同身受 1) “我能理解” 2) “我非常理解您的心情” 3) “我非常理解您为什么会生气，如果换成是我，我也会生气” 4) “请您不要着急，我非常理解您的心情，我们一定会竭尽全力为您解决的” 5) “如果我碰到与您一样的情况也会生气的” 6) “发生这样的事，给您带来不便了，我们正在积极处理” 7) “没错，如果我碰到您这样的事情，我也会感到很意外的” 8) “我非常理解/真的很能理解您的心情，请放心，我们一定会查证清楚，给您一个满意的答复”“其实我比您还着急” 9) “听得出来您很着急”“感觉到您有些担心”“我能体会到您很生气，让我来给您提供其它的建议，您看好吗？” 10)“我能感受到您的失望，我可以帮助您的是……”“我能感受得到，××情况、服务给您带来了不必要的麻烦” 11) “如果是我，我也会很着急的……”“我与您有同感……”“是挺让人生气的……” 12)“您好，给您带来这么多的麻烦实在是非常抱歉，如果我是您的话，我也会很生气的，请您先消消气给我几分钟时间与您沟通一下可以吗？” 13)“您说得很对，我也有同感”

14)“给您造成的不便非常报歉，我们的心情跟您一样” 15)“您的心情我可以理解，我马上为您解决” P AGE 53 16)“我真的非常能够理解您……” 17)“没错，如果我碰到您这样的事情，相信也会有您现在这样的心情” 二、被重视 18)“您已经是我们**年的忠实客人了” 19)“您都是长期支持我们的老客人了” 20)“您对我们服务这么熟，肯定是我们的老客人了，我们出现这样的失误真不应该，太抱歉了” 21)“先生/小姐，很抱歉之前的服务让您有不好的感受，我们酒店对于客人的意见是非常重视的，我们会将您说的情况尽快反映给相关部门去做改进” 三、用“我”代替“您” 22)（不应说）您把我搞糊涂了—（应该说）“我不太明白，能否请您再重复下你的问题” 23)（不应说）您搞错了—（应该说）“我觉得可能是我们之间的沟通存在误会” 24)（不应说）我已经说的很清楚了—（应该说）“可能是我没有解释清楚，令您误解了” 25)（不应说）您听明白了吗？—观察客人表情，若客人表情表现出还未理解)（应该说）“对不起，可能我没有说清楚，请允许我再跟您详细说一下”

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附件是……，请参阅。 ?Pleasekindlyfindtheattached…… ?Attachedpleasekindlyfindthe…… ?Enclosedisthe……,pleasekindlyfindit. ?Attachedyouwillfind……, 我已经收到您的邮件。 ?Ihavereceivedyouremail(yesterday/lastweek/thismorning……). ?Youremailhasbeenreceived. 非常感谢您的回信。 ?Thanksverymuchforyourearlyreply. ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ?Onceconfirmed,IwillnoticeyouASAP.（*ASAP=assoonaspossible尽快）希望尽快得到您的回复。 ?I’mlookingforwardtoyourearlyreply. ?Yourpromotereplywillbegreatlyappreciated. ?Yourearlyreplywillbehighlyappreciated. 谢谢。 ?Thanksalot. ?Thankyouverymuch. ?Manythanks.（*用于关系熟悉的同事朋友间。）希望您一切都好/万事如意。 ?Ihopeeverythinggoeswellwithyou.

?Iwishyouallthebest. Initiateameeting发起会议 ?IwouldliketoholdameetingintheafternoonaboutourdevelopmentplanningfortheprojectA.今天下午我建议我们就A 项目的发展计划开会讨论一下。 ?Isuggestwehaveacalltonightat9:30pm(ChinaTime)withyouandBrown.PleaseletmeknowifthetimeisokayforyouandBe n.我建议我们今晚九点半和Brown小聚一下，你和Ben有没有空? ?We'dliketohavethemeetingonThuOct30.Sametime.十月三十号(周四),老时间,开会。 ?Let'smakeameetingnextMondayat5:30PMSLCtime.下周一盐湖城时区下午五点半开会。 ?IwanttotalktoyouoverthephoneregardingissuesaboutreportdevelopmentandtheXXproject.我想跟你电话讨论下报告进展和XXX项目的情况。 Seekingformoreinformation/feedbacks/suggestions咨询信息/反馈/建议 ? ? ? ?? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? 附件。 Pointlisting列表 ?Todaywewouldliketofinishfollowingtasksbytheendoftoday:1…….2…….今天我们要完成的任务:1…….2……. ?Someknownissuesinthisrelease:1…….2…….声明中涉及的一些问题:1…….2……. ?OurteamherereviewedthenewestSCMpolicyandhasfollowingconcerns:1…….2…….我们阅读了最新的供应链管理政策,做出如下考虑:1…….2……. ?Hereare somemorequestions/issuesforyourteam:1…….2…….以下是对你们团队的一些问题:1…….2……. ?Thecurrentstatusisasfollowing:1……2……目前数据如下:1……2…… ?Someitemsneedyourattention:1…….2…….以下方面需提请注意:1…….2……. Raisequestion提出问题 ?IhavesomequestionsaboutthereportXX-XXX我对XX-XXX报告有一些疑问。