酒店各部门英语名称

酒店各部门英语名称
酒店各部门英语名称

1.Executive Officet行政办公室2.Human Resources Dept.人力资源部3.Front Office前厅部4.Housekeeping Dept.管家部

5.Food & Beverage Dept.餐饮部6.Recreational Dept.康乐部7.Financial Dept.财务部

8.Sales Dept.市场营销部

9.Security Dept.保安部10.Engineering Dept.工程部11.Waiting list等候名单

12.Average room rate平均房价13.DND=Do Not Disturb请勿打扰14.VIP=Very Important Person贵宾15.Package包价服务

16.No-show订房不到

17.Message留言

18.Cancellation取消

19.Walk-in无预订散客

20.Morning call叫醒服务21.Complain投诉

22.Over booking超额预订

23.OOO=Out of Order维修房

24.Lost and found 失物招领

25.Room status 房间状态

26.Check in 登记入住

27.Check out 结帐离店28.Reservation预订

29.Reception接待

30.Operator总机话务员

31.Business centre商务中心

32.DDD=Domestic Direct Dial国内直拨33.IDD=International Direct Dial国际直拨34.LDD=Local Direct Dial市话35.Suite套房

36.Standard room标准间

37.Double room大床间

38.Mini-bar小酒吧

39.Laundry service洗衣服务40.Room service送餐服务

41.Menu菜单

42.PA=Public Area公共区域

43.DJ=Disk Jockey音控员

44.Tips=To Insure Prompt Service小费

45.AM=Assistant Manager大堂副理

总经理general manager

外方总经理Expatriate General Manager

副总经理deputy general manager

财务总监Finance Controller

销售总监Director of Sales

市场总监Director of Marketing

客务总监Director of Rooms Divsion

行政总厨Executive Chef

部门经理department manager;division manager;section manager 经理助理assistant manager

主管supervisor

领班captain

酒店各职位英语名称

酒店各职位英语名称 董事长:Director 收银主管:Cashier Officer 总经理:General Manager 信贷主管:Loan Officer 总经办:Executive Office 应付主管:Payable Officer 总经办主任:Director of Executive Office 应收主管:Receivable Officer 车队长:Chief Driver 会计主管:Accounting Officer 行政干事:Executive Affairs 成本主管:Cost Control Officer 医生:Doctor 仓库主管:Storeroom Officer 司机:Driver 收货主管:Receiver Officer 文员:Clerk 采购主管:Purchasing Officer 护士:Nurse 电脑工程师:Computer Engineer 查核员:Auditor 财务部:Financial Division 收货员:Receiver 财务部总监:Financial Controller 收银员:Cashier 财务部经理:Chief Accountant 信贷员:Creditor 电脑部经理:EDP Manager 应付员;Payable Clerk 查核部经理:Auditing Manager 会计:Accouter 会计部经理:Accounting Manager 出纳员:Teller 成本部经理:Cost Controller 工资员:Payroll Control 采购部经理:Purchasing Manager 成本员:Cost Control 查核主管:Auditing Officer 仓管员:Storeman 电脑操作员:Computer Operator 采购员:Purchaser 人事培训部Human Resources & Training Division 人事培训部总监:Human Resources Director 市场营销部;Sales & Marketing Division 人事部:Personnel Department 市场营销部总监:Director of Sales and Marketing 培训部:Training Department 销售部经理; Sales Manager 人事部经理:Personnel Manager 销售部副经理:Asst. Sales Manager 培训部经理:Training Manager 高级客户经理:Senior Clients Manager 人事助理兼后勤总务: Personnel Officer 策划经理:Planning Manager 培训部主任(人事干事):Training Officer 公关部经理; Public Relations Manager 人事文员:Clerk 销售主任:Sales Officer 翻译兼英语教师:English Translator & Teacher 公关主任:Public Relations Officer 文员:Clerk 员工餐厅主管:Staff Canteen Supervisor 员工餐厅领班:Staff Canteen Captain 房务总监:Rooms Division Director 厨师:Cook 前厅部:Front Office Department 厨师助理:Cook Assistant 管家部:Housekeeping Department 员工宿舍领班:Staff Dormitory Captain 前厅部经理:Front Office Manager 宿舍管理员:Staff Dormitory Keeper 接待处经理:Reception Manager

酒店各部门英文

酒店各部门英文 housekeeping dept 客房部 参考资料如下: 董事总经理Managing Director 经济师Economist 总经理General Manager 副总经理Deputy General Manager 驻店经理Resident Manager 总经理行政助理Executive Assistant Manager 总经理秘书Executive Secretary 总经理室Executive Office 机要秘书Secretary 接待文员Clerk 副总经理Vice General Manager 总经理助理Assistant to General Manager 总经理秘书Secretary to general Manager 行政秘书Executive Secretary 行政助理Administrative Assistant 人力资源开发部Human Resources Division 人事部Personnel Department 培训部Training Department 督导部Quality Inspection Department 计财部Finance and Accounting Division 财务部Accounting Department 成本部Cost-control Department 采购部Purchasing Department 电脑部E.D.P. 市场营销部sales & Marketing Division 销售部Sales Department 公关部Public Relation Department 预订部Reservation Department 客务部Room Division 前厅部Front Office Department

酒店礼宾部常用英语(全面版)

酒店礼宾部常用英语汇编重要词汇: 礼宾部 Concierge 行生 Bell man 门童 Doorman 行 Luggage 行架 Luggage rack 行存放处 Luggage Depository 行车 Baggage trolley 司机 Driver 电梯 Elevator 洗手间 Toilet 机场 Airport 火车站 Railway station 商场 Shopping center 超市 Super market 小费 Tip 雨伞 Umbrella 接机服务 Pick-up 行寄存 Check baggage 叫早服务 Morning call 自助早餐 Buffet breakfast 往前直走 Straight on 常用词汇: 五星级酒店 Five-star hotel 前厅部 Front office department 总台 Front desk 总机 Operator 商务中心 Business center 游泳池 Swimming pool 西餐厅 Western restaurant 中餐厅 Chinese restaurant 大堂吧 Lobby lounge 桑拿 Sauna 会议室 Meeting room 停车场 Parking lot 总经理 General manager 经理 Manager 大堂副理 Assistant manager [AM]

宾客关系主任Guest relation officer [GRO] 主管 Director 领班 Supervisor 楼层服务员Room waiter 总台接待 Receptionist 维修人员 Repairman 货币兑换change money 明信片postcard 洗衣袋Laundry bag 小心轻放Handle with Care 请勿倒立Keep Top Side Up 常用句子 1.Are these your baggage? 这些是您的行吗? 2.Is this everything, sir? 这是全部东西吗,先生? 3.May I take them for you? 我来帮您拿好吗? 4.Let me help you with your luggage.让我来帮您吧。 5.I hope I'm not disturbing you.我希望没有打扰您。 6.Just a moment, madam. I'll bring them to you right away. 等一会儿,夫人。我马上送来。 7.The bellboy will show you to your room, sir. 先生,行生会送您到房间的。 8.Here is your room key. 给您房间钥匙。 9.You may leave your luggage in the Concierge. 您可以把行放在礼宾部。 10.Would you like to check your luggage here? 您要寄存行吗? 11.Don’t worry, your luggage will be sent up at once. 别担心,您的行很快就会送上去的。 12.When you check out, please call NO.6849 and we’ll help you with your luggage immediately. 如果您要

酒店各职位英语名称

酒店各职位英语名称

酒店各职位英语名称 董事总经理Managing Director 经济师Economist 总经理General Manager 副总经理Deputy General Manager 驻店经理Resident Manager 总经理行政助理Executive Assistant Manager 总经理秘书Executive Secretary 总经理室Executive Office 机要秘书Secretary 接待文员Clerk 副总经理Vice General Manager 总经理助理Assistant to General Manager 总经理秘书Secretary to general Manager 行政秘书Executive Secretary 行政助理Administrative Assistant 人力资源开发部Human Resources Division 人事部Personnel Department 培训部Training Department 督导部Quality Inspection Department

计财部Finance and Accounting Division 财务部Accounting Department 成本部Cost-control Department 采购部Purchasing Department 电脑部E.D.P. 市场营销部sales & Marketing Division 销售部Sales Department 公关部Public Relation Department 预订部Reservation Department 客务部Room Division 前厅部Front Office Department 管家部Housekeeping Department 餐饮部Food & Beverage Department 康乐部Recreation and Entertainment Department 工程部Engineering Department 保安部Security Department 行政部Rear-Service Department 商场部Shopping Arcade

酒店各部门职称中英文对照一览表

各部门职称中英文对照一览表 部门职位(中文)职位(英文) 房务部经理R.D. Manager 管家部副经 Asst. HSKP. Manager 理 前厅部副经 Asst. F. O. Manager 理 大堂副理Asst. Manager 房务部秘书R.D. Secretary 洗衣房主任Laundry Supervisor 洗衣房部长Laundry Captain 洗衣工Laundry Man 公共区域部 P.A. Captain 长 公共区域清 P.A 洁员 花工Gardener 商务中心文 Business Center Clerk 员 房务部接线生Operator Rooms Division 行李生Bellboy Deparement 缩写:R .D. Dept. 接待员Receptionist 门童Doorman 楼层部长Floor.Captain 楼层服务员Floor Attendant 客房中心文 Chamber Service Center Clerk 员 财务部总监Financial Controller 财务部经理Financial Manager 总帐会计General Accountant 核数主任Audit Supervisor 夜核员Night Auditor 日审部长Day Audit Captain 总出纳General Cashier 财务部会计员Accountant Financial 信用外结员Credit Collector Department 缩写:FC. Dept. 成本主任Cost Supervisor 核数主任Audit Supervisor 收银主任Cash Supervisor 收银部长Cash Captain 收银员Cashier

酒店各部门英文缩写

酒店各部门英文缩写 总经理办公室:GM 人力资源部:HR 财务部:FN 餐饮部:F&B 客房部:HSKP 工程部:ENG 保安部:SEC 康乐部:ENT 前厅部:FO 销售部:S&M 市场传讯部MC Marketing Communications DEPARTMENT 酒店各职位英文缩写 GM---GENERAL MANAGER 总经理 DGM---DUTY GENERAL MANAGER 副总 DOR---DIRECTOR OF ROOMS 客务部总监 AM---ASSISTANT MANAGER 大堂经理 DOM---DIRECTOR OF SALES&MARKETING 销售部总监 FO---FRONT OFFICE 前厅部 FOM---FRONT OFFICE MANAGER 前厅部经理 CON---CONCIERGE 礼宾部 BC---BUSINESS CENTER 商务中心 F&B---FOOD&BEVERAGE 餐饮部 ENG---ENGINEERING 工程部 HR---HUMAN RESOURCES 人力资源部 FN---FINANCIAL DEPARTMENT 财务部 FC---FINANCIAL CONTROLLER财务总监 行政总厨 A.T.K Administrative total kitchen

收益管理经理 Revenue Manager RECP---RECEPTION 接待处 HSKP---HOUSEKEEPING DEPARTMENT客房中心酒店职位英语 董事长 Board Chairman (Director) 董事总经理Managing Director 经济师Economist 首席会计师 Chief Accountant 总经理General Manager 副总经理Deputy General Manager (Vice) 驻店经理Resident Manager 总经理行政助理Executive Assistant Manager 总经理秘书Executive Secretary 总经理室Executive Office (G.M office) 机要秘书Secretary 接待文员Clerk 副总经理Vice General Manager 总经理助理Assistant to General Manager 总经理秘书Secretary to General Manager 行政秘书Executive Secretary 人力资源部Human Resources Division 人事部Personnel Department 培训部Training Department 质检部Quality Inspection Department 员工关系部 Staffing Relationship Department 人力资源开发总监Director of Human Resources 人事培训经理P&T Manager 人事部经理Personnel Manager 培训部经理Training Manager 质检部经理Quality Inspection Manager

酒店礼宾部常用英语对话,值得收藏!

酒店礼宾部常用英语对话,值得收藏! 泛瑞翻译 一、门童英语 Goodmorning, sir. Welcome to our hotel. 早上好,先生,欢迎光临。 Goodafternoon, madam. Are you going to check in? 下午好,女士,您打算登记入住吗? Pleasecheck in at the reception desk in the lobby. 请到大堂接待处登记。 Wouldyou like a taxi? 您想叫出租车吗? Whereare you going, sir? 先生,您打算去哪里? Ittakes about ten minutes by taxi. 坐出租车大约要10分钟。 Just amoment, please. I’m sure a taxi will be available in a few minutes.请稍等,过几分钟就会有出租车的。 There’sparking space in the garage. 停车场有空位。

Parkingis free for guests of the hotel. 宾客免费停车。 If youdon’t know how to come back, give us a call. 如果您不知道怎么回来,可以给我们打电话。 Have apleasant trip, sir. 先生,祝您旅途愉快。 二、行李员英语 May Itake your luggage for you? 我来帮您拿行李,好吗? Just amoment, please. I’ll bring a luggage cart. 请稍等一下,我去推一辆行李车来。 Don’tworry, sir. Your luggage will be sent up at once. 先生,别担心,您的行李很快就会送上去。 Whenyou check out, please call number 32 and we’ll help you with your luggageimmediately. 如果您要离店,请拨打32,我们会马上帮您运送行李。 Howmany pieces of luggage do you have? 请问您有几件行李?

酒店各部门职位英文名

市场营销部sales & Marketing Division 销售部Sales Department 公关部Public Relation Department 预订部Reservation Department 客务部Room Division 前厅部Front Office Department 管家部Housekeeping Department 餐饮部Food & Beverage Department 康乐部Recreation and Entertainment Department 工程部Engineering Department 保安部Security Department 行政部Rear-Service Department 商场部Shopping Arcade 人力资源开发总监Director of Human Resources 人事部经理Personnel Manager 培训部经理Training Manager

督导部经理Quality Inspector 人事主任Personnel Officer 培训主任Training Officer 财务总监Financial Controller 财务部经理Chief Accountant 成本部经理Cost Controller 采购部经理Purchasing Manager 采购部主管Purchasing Officer 电脑部经理EDP Manager 总出纳Chief Cashier 市场营销总监Director of Sales and Marketing 销售部经理Director of Sales 公关经理P.R.Manager 宴会销售经理Banquet Sales Manager 销售经理Sales Manager 宴会销售主任Banquet Sales Officer

酒店常用中英文缩写

酒店常用中英文缩写 部门department Dept 职位position Pos 行政办executive Office Eo 财务部finance Department Fic 会计部accounting Acct 采购部purchasing Department Pd 酒水仓beverage Store 食品仓food Store 日用品仓general Store 市场及销售部sales & Marketing Department S & M 前厅部front Office Department F.o (f/o) 管家部housekeeping Hskp 洗衣房laundry Room Lr 布草房linen Room 游泳池swimming Pool 餐饮部food & Beverage Department F & B 中餐厅chinese Restaurant Chn Rest 西餐厅west Restaurant West Rest 日本餐厅japanese Restaurant 大堂吧lobby Bar 送餐部room Service Rm Svc 宴会中心banquet Centre 会议厅conference Hall 管事部steward 娱乐部entertainment Department Ent 夜总会night Club 桑拿sauna 健身中心health Centre 美容美发中心beauty & Barber Centre 保龄球室bowling Ball 工程部engineering Department Eng 保安部security Department Sec 人力资源部human & Resources Department Hr 培训部training Department 员工饭堂staff Canteen 员工宿舍staff Dormitory 医务室clinic Room 图书馆library

学酒店管理的常用英语

学酒店管理的常用英语,口语,礼貌用语 Welcome to our hotel. 欢迎光临。 Can I help you?我能帮你忙吗? What kind of room would you like, sir?先生,您要什么样的房间? Please wait a moment. I have to check if there is a room available.请稍等,我查一下有没有空房。Enjoy your stay with us.希望您在我们这里住的愉快。 酒店基础礼貌服务用语 1 礼貌地与客人打招呼及称呼客人,表示你对他们的热情欢迎: —“早上好,小姐/先生。”“Good morning, madam/sir.” —“下午好,小姐/先生。”“Good afternoon, madam/sir.” —“晚上好,小姐/先生。”“Good evening, madam/sir.” *客人喜欢听你称呼他的姓氏,因此尽可能常用,如:“王先生,陈小姐,李太太”等。—“很高兴再次见到您(欢迎再次光临),王先生。”“Nice to see/ meet you again, Mr. Wang.”或与客人互相寒暄: —“您今天好吗?”“How are you ( today)?” —“我很好,谢谢,你呢?”“I’m fine, thank you, and you?”nbsp;“很好,谢谢您?”“I’m very well, /I’m fine, too. Thank you.” ※Useful Words and Expressions: 1) Sir 2) Madam 3) Miss 4) Ms 5) meet 6) Good morning/ afternoon/ evening! 7) Glad / Nice to … 8) How do you do? /How are you ? 2 主动向客人提供帮助: —“我可以帮您吗?”“May I help you?”/What can I do for you ? *尽量为客人多做一点: —“还有什么需要我帮您吗?”“Is there anything else I can do for you?” ※Useful Words and Expressions: 1) May /Can I …? 2) If you need my help, just call me please. 3 记住一些能讨人喜欢的言词: —“谢谢。”“Thank you.” —“别客气。”“You are welcome.” —“对不起。”“I’m sorry.” —“没关系。”“That’s all right.” —“请。”“Please.” ※Useful Words and Expressions: 1) welcome 2) That’s all right. 4 打扰客人之前,要提示客人: —“打扰了……”“Excuse me…”

酒店英语:五星级酒店的各个部门名称中英文对照(上)

美联英语提供:酒店英语:五星级酒店的各个部门名称中英文对照(上) 导学:我们都知道五星级酒店是所有酒店里更加高档、奢华的一类,而且里面的部门众多,非常复杂,下面美联小编就来给大家介绍酒店英语-五星级酒店的各个部门名称中英文对照,希望对你有所帮助。 酒店各部门英文缩写 总经理办公室:GM 人力资源部:HR 财务部:FN 餐饮部:F&B 客房部:HSKP 工程部:ENG 保安部:SEC 康乐部:ENT 前厅部:FO 销售部:S&M 市场传讯部MC Marketing Communications DEPARTMENT 酒店各职位英文缩写 GM---GENERAL MANAGER 总经理 DGM---DUTY GENERAL MANAGER 副总 DOR---DIRECTOR OF ROOMS 客务部总监 AM---ASSISTANT MANAGER 大堂经理

DOM---DIRECTOR OF SALES&MARKETING 销售部总监FO---FRONT OFFICE 前厅部 FOM---FRONT OFFICE MANAGER 前厅部经理 CON---CONCIERGE 礼宾部 BC---BUSINESS CENTER 商务中心 F&B---FOOD&BEVERAGE 餐饮部 ENG---ENGINEERING 工程部 HR---HUMAN RESOURCES 人力资源部 FN---FINANCIAL DEPARTMENT 财务部 FC---FINANCIAL CONTROLLER财务总监 行政总厨 A.T.K Administrative total kitchen 收益管理经理Revenue Manager RECP---RECEPTION 接待处 HSKP---HOUSEKEEPING DEPARTMENT客房中心 酒店职位英语 董事长Board Chairman (Director) 董事总经理Managing Director 经济师Economist 首席会计师Chief Accountant

酒店各部门人员中英文对照

总经办:Executive Office 董事长:Director 总经理:General Manager 总经办主任:Director of Executive Office 行政干事:Executive Affairs 车队长:Chief Driver 司机:Driver 医生:Doctor 护士:Nurse 财务部:Financial Division 财务部总监:Financial Controller 财务部经理:Chief Accountant 会计部经理:Accounting Manage 会计主管:Accounting Officer 会计:Accouter 工资员:Payroll Control 应付主管:Payable Officer 应付员;Payable Clerk 应收主管:Receivable Officer 成本部经理:Cost Controller 成本主管:Cost Control Officer 成本员:Cost Control 出纳员:Teller 收银主管:Cashier Officer 收银员:Cashier 信贷主管:Loan Officer 信贷员:Creditor 查核部经理:Auditing Manager 查核主管:Auditing Officer 查核员:Auditor 电脑部经理:EDP Manager 电脑工程师:Computer Engineer 电脑操作员:Computer Operator 采购部经理:Purchasing Manager 采购主管:Purchasing Officer 采购员:Purchaser 仓库主管:Storeroom Officer 仓管员:Storeman 收货主管:Receiver Officer 收货员:Receiver 文员:Clerk 人事培训部Human Resources & Training Division

酒店常用英语列表

一、Department Name and Position Name(部门名称及职门名称) 1部门Department 2 职位Position 3 行政办Executive Office 4 财务Financial Department 5 会计部Accounting Department 6 采购部Purchasing Department 7 销售部Sales and Marketing Department 8 工程部Engineering Department 9 人力资源部Human Resources Department 10 培训部Training Department 11 保安部Security Department 12 前厅部Front Office Department 13 客房部Housekeeping Department 14 餐饮部Food and Beverage Department 15 中餐厅Chinese Restaurant 16 西餐厅Western Restaurant 17 日本餐厅Japanese Restaurant 18 大堂吧Lobby Bar 19 娱乐部Entertainment Department 20 桑拿Sauna Centre 21 夜总会Night Club 22 桌球室Snooker 23 游泳池Swimming Pool 24 健身室Gym 25 棋牌室Chess Room 26 美容美发Beauty and Barber Centre 27 商场Shopping Arcade 28 花店Flower Shop 29 阅览室Reading Room 30 乒乓球Table Tennis 31商务中心Business Centre 32行政楼层Executive Floor 33 总机Operator Telephone Room 34 接待处Reception 35 礼宾部Concierge 36 问询处Information 37 大堂副理Assistant Manager

前台常用英语100句

酒店总机常用英语及技巧 一、接听外线电话: 2)电话铃响三声接起,中英文清晰报出酒店名称: 早上好,龙轩大酒店。请问有什么可以帮到您! Good morning, LonSun hotel. How may I assist you ! 2) 转接时,对来电方: 请稍等!Hold on, please ! 3) 电话占线时: 对不起,电话占线,请您稍后再拨。 Sorry, the line is busy , please call back later ! 4) 转入电话无人接时: 电话没人接,您是否需要留宿? There’s no answer. Would you like to leave a message ? 5) 转入客房电话: A 请问您找哪位?Who would you like to speak to ? B 对不起,没有这个姓名的客人。 Sorry, there’s no guest with that name. C 您能告诉我他是住客还是访客? Excuse me for asking but is he a visitor or a botel guest? 6) 内容没听清或不确定时: A 请您再说一遍好吗? Would you like to repeat the number ? B 请您大声一点好吗? Could you speak a little louder , please ?

C 请说慢一点!Could you speak slowly , please ? 7) 对方拨错号码: 恐怕您拨错了号码,这里是龙轩酒店总机 I’m afraid you dial the wrong number, here is LonSun hotel operator. 8) 外线来电详细问询时; 我将帮您把电话转到问询处; I’ll put you through to the information desk. 9) 来电方需要留言; A 请告诉我您的留言内容; Could you please give me the message , sir /madam? B 请放心,我一定将您的意思转达给X先生/小姐。 谢谢您的来电,再见! Thank you for calling , I’ll relay the message to X Mr.Mrs, 二、酒店住客的叫醒受理; 10)能告诉我您的姓名和房号吗? May I have your name and your room number ,please ? 11) 您需要什么时间的叫醒? Could you tell me what time would you like to get up ? 12) 我重复一遍您的房号和叫醒时间,好吗? May I repeat your room number and the time , sir/madam? 13)早上好(中午、晚上好),先生/女士,这是你的叫醒电话,祝您过得愉快!

部门、职务中英文对照表—标准翻译

部门、职务中英文对照表—标准翻译总公司Head Office 分公司Branch Office 营业部Business Office 人事部Personnel Department 人力资源部Human Resources Department 总务部General Affairs Department 财务部General Acc0unting Department 销售部Sales Department 促销部Sales Promotion Department 国际部International Department 出口部Export Department 进口部Import Department 公共关系Public Relations Department 广告部Advertising Department 企划部Planning Department 产品开发部Product Development Department 研发部Research (a-n-d) Development Department(R&D) 秘书室Secretarial Pool 采购部Purchasing Department 工程部Engineering Department 行政部Admin. Department

人力资源部HR Department 市场部Marketing Department 技术部Technolog Department 客服部Service Department 行政部: Administration 财务部Financial Department 总经理室、Direcotor, or President 副总经理室、Deputy Director, or Vice president 总经办、General Deparment 采购部、Purchase & Order Department 工程部、Engineering Deparment 研发部、Research Deparment 生产部、Productive Department 销售部、Sales Deparment 广东业务部、GD Branch Deparment 无线事业部、Wireless Industry Department 拓展部Business Expending Department 物供部、Supply Department B&D business (a-n-d) development 业务拓展部Marketing 市场部 Sales 销售部 HR 人力资源部

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酒店部门常用术语E.D.P(Electronic Data Processor)电脑部1. Executive Office行政办公室 2. Human Resources Dept.人力资源部 3. Front Office前厅部 4. Housekeeping Dept.总管部 5. Food & Beverage Dept.餐饮部 6. Recreational Dept.康乐部 7. Financial Dept.财务部 8. Sales Dept.市场营销部 9. Security Dept.保安部 10. Engineering Dept.工程部 11. Waiting list等候名单 12. Average room rate平均房价 13. DND=Do Not Disturb请勿打搅 14. VIP=Very Important Person贵宾 15. Package包价服务 16. No-show订房不到 17. Message留言

18. Cancellation取消 19. Walk-in无预订散客 20. Morning call叫醒服务 21. Complain投诉 22. Over booking超额预订 23. OOO=Out of Order维修房 24. Lost and found 失物招领 25. Room status 房间状态 26. Check in 登记入住 27. Check out 结帐离店 28. Reservation预订 29. Reception接待 30. Operator总机话务员 31. Business centre商务中心 32. DDD=Domestic Direct Dial国内直拨33. IDD=International Direct Dial国际直拨34. LDD=Local Direct Dial市话 35. Suite套房 36. Standard room标准间

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常用酒店英语词汇大全如下: Restaurant 酒店里面的称为餐厅,酒店外的可以叫饭馆或者餐馆都可以B&B 家庭式酒店 Boutique hotel 精品酒店 Resort 度假村 King-size 特大号床 Queen-size 大号床 Twin beds 双床房 Single bed 单床房 Double room 双人间 Single room 单人间 Suite 套房 Studio suite 公寓套房 Adjoining room 相邻房 Connecting room 连通房 Executive Floor 行政楼层 Bellboy 行李员 Concierge 礼宾 Receptionist 前台接待 Reception/Front desk 前台 Coach 旅游大巴 Reservation 预订(不是预定) Doorman 门房门童 Housekeeping staff 客房清洁人员

Room service 客房服务,有时特指客房送餐服务 Ground 花园 Tip 小费 Service charge 服务费 Turn down 开夜床服务(指的是傍晚的时候再次整理房间,使客人晚上睡的舒服) Executive room 商务房 Shuttle bus 班车 Do Not Disturb Sign /DND sign请勿打扰牌 Please Make Up sign /PMU sign 请收拾房间牌 check-out 退房 check-in 登记入住 lobby 大堂 Owner response: 业主回复 Porter门房 Hotel Concierge酒店礼宾部 Procurement Manager; Purchasing Manager采购部经理 Food & Beverage Manager; Catering Manager餐饮部经理 Table Hostess餐桌女服务员 Kitchen Hand; Kitchen Help; Kitchen Worker厨工 Cook; Chef厨师 Head Chef厨师长 Cook炊事员

XX国际大酒店常用英文培训

XX国际大酒店英语培训international Hotel English Training

总经理办公室:Executive Office (G.M office) 人力资源部:HR 财务部:FN 餐饮部:F&B 客房部:HSKP 工程部:ENG 保安部:SEC 康乐部:ENT 前厅部:FO 销售部:S&M市场传讯部MC 电脑房:IT r 酒店职位英语 董事长Board Chairman (Director) 总经理General Manager 驻店经理Hotel Manager 总经理行政助理Executive Assistant Manager 总经理秘书Executive Secretary 人力资源部Human Resources Department 培训部Training Department 质检部Quality Inspection Department 员工关系部 Staffing Relationship Department 人力资源开发总监Director of Human Resources 人事培训经理P&T Manager 人事部经理Personnel Manager 培训部经理Training Manager 质检部经理Quality Inspection Manager 人事主任Personnel Officer 福利劳资员Payroll Clerk 培训主任Training Officer 行政部主任 Executive Officer 秘书Secretary 车队队长Driver Captain Chief Driver 员工宿舍管理员 Dormitory Keeper 员工餐厅勤杂工 Staff Restaurant Cleaner 司机Driver 更衣室管理员:Staff Lockers Rooms Keeper 翻译兼英语教师:English Translator & Teacher 计划财务部Finance and Accounting Division 财务部Accounting Department 成本部Cost-control Department 采购部Purchasing Department 审计部 Auditor Department 财务总监Financial Controller (Director of Finance) 财务部经理Chief Accountant

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