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子问题1：C; 子问题2：A; 子问题3：B; 子问题4：C; 子问题5：B

二、听力理解点击听对话录音，根据对话内容判断正误（每题10分）。TASK4_TEST.MP3

子问题1：F; 子问题2：F; 子问题3：T; 子问题4：T; 子问题5：T

二、听力理解听对话录音，根据对话内容，找出“COLUMN A”中的各方是如何应对产品质量问题的（每题10分）。TASK3_TEST.MP3

子问题1：Making complaints to the store; 子问题2：Offering customers an exchange or a full refund; 子问题3：Talking to the supplier; 子问题4：Trying to understand and solve the problem; 子问题5：Reporting the quality problem to the manager

二、听力理解听对话录音，根据对话内容完成下方题目（每题10分）。TASK3_TEST.MP3。

子问题1：B; 子问题2：A; 子问题3：B; 子问题4：C; 子问题5：C

二、完型填空（每空10分）。操作提示：通过题目中的下拉选项框选择恰当的词语补全填空。

子问题1：comprehensive; 子问题2：through; 子问题3：or; 子问题4：including; 子问题5：from

二、阅读理解阅读下面的文章，根据文章内容判断文章后的句子是正确（T）还是错误（F）。子问题1：T; 子问题2：F; 子问题3：T; 子问题4：F; 子问题5：T

二、阅读理解阅读下面的文章，根据文章内容选择题目答案。（每题10分）

子问题1：C; 子问题2：C; 子问题3：A; 子问题4：C; 子问题5：B

如有侵权请联系告知删除，感谢你们的配合！

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