员工关系与沟通的调查问卷

Employee Relations and Communications Questionnaire

职员关系和沟通的调查问卷

This section audits programs that govern employee treatment, communications, support systems and services that encourage greater employee satisfaction, motivation and productivity.

这一部分审查了职员在待遇，沟通，支持系统和服务方面指定的程序，以此来鼓舞职员产生更大的中意度，激情和生产力。

1.Is there one position within the organization

accountable for overseeing and coordinating all

employee relations and communications activities?

组织内部是否有人负责监督和协调所有职员关系和沟通活

动？

COMMUNICATIONS

沟通

2.Are there policies that state the organization’s

employee relations philosophy governing all

conditions affective employees?

是否有政策阐述了组织职员关系的理念，监控对职员所有有阻碍的条件？

3.Do these policies state expected behaviors of

employees?

这些政策是否有阐述对职员预期的行为？

4.Are these policies condensed into an employee

handbook?

这些政策是否有浓缩到职员手册里？

5.How and to whom is the employee handbook distributed?

职员手册是如何分发下去的？分发给谁呢？

6.Is the employee handbook information reviewed by legal

counsel to satisfy all laws affecting employment,

personnel relations, working conditions, employment at will, implied employment contracts and disclaimer issues?

职员手册里的资料是否会由法律顾问审查过，来满足所有针对雇佣，人事关系，工作环境，随意雇佣，暗示雇佣关系合同和解除诉讼问题的法律规定？

7.How frequently is it updated?

多久更新一次？

8.Is there a formal orientation for new employees?

Are follow-up employee orientations scheduled?

有对新职员制订进展方向吗？

9.Are employees given the opportunity to exchange

information with superiors as well as assimilate

information being transmitted from the top down?

职员是否有得到和高层交换信息的机会，以及把汲取的信息从上层传达下去一样？

10.A re there forums that allow for regular interaction

and information exchanges between employees and

management?

If so, briefly describe:

是否有讨论会，同意职员和治理层之间进行常规之互动活动和信息的交换？

如有，请简单描述下：

11.Are there forums in which racial and ethnic minority

concerns are conveyed to management with the intent of affecting positive changes?

少数民族和其他宗教徒所关怀的论坛会是否有以一种积极的心

态传达给治理系统？

12.Does your organization engage in employee opinion

surveys?

If yes, how frequently?

Do you communicate survey results to employees?

Is there a demonstrated commitment to introducing changes based on survey data?

你们组织是否有从事职员意见调查方面的工作？

若有，多久一次？

你们有将调查结果跟职员沟通进行沟通吗？

EMPLOYEE TREATMENT

职员待遇

13.Are employees afforded a process where both sides of

a complaint are heard and a decision is rendered

fairly?

是否有给职员提供一个程序，能听到双方的抱怨，以及实施一个公平的决定?

14.Are disciplinary procedures and rules of conduct

explained in an employee handbook or other form of notice? (Remember, the purpose of discipline is to have people behave in an acceptable way.)

在一个职员手册或其他方式的通知中是否有解释关于纪律方面的程序和规章制度？（记住：纪律的目的是让人们的举止以一种能够被同意的方式而存在）

15.Are progressive forms of discipline expressly cited?

Are they consistently applied?

是否有明确阐述纪律的进步性？是否有统一应用过？

16.Are fairly competitive employee benefit programs in

place?

是否有现成的相当具备竞争性的职员福利打算？

17.Is there a program that provides for management and

employee participation in the discipline process?

是否有一个打算，为治理系统和职员参与提供了有纪律的程序？

18.Are there opportunities for employee professional

growth?

有为职员的职业进展提供成长的机会吗？