【商务英语】人力资源管理(Human Resource Management)

Human Resource Management

人力资源管理

Teaching Objectives

?What Is Human Resources Management

?Human Resource Planning 人力资源规划

?Recruitment 招聘

?Training and Developing 培训和培养

?Compensation 报酬

?How to Keep Employees Motivated 如何激发员工工作热情

?Human resources are the people that operate an organization.

?Human Resource Management is the management of an organization’s “human capital” or “intellectual assets”.

What Is Human Resources Management?

?The Human Resource Management (HRM) process is an ongoing procedure that tries to keep the right people in the right positions. It includes human resource planning, recruitment, selection, socialization, training and development, performance appraisal, promotions, transfers, demotions, separations, and compensation.

人力资源一般指有能力并愿意为社会工作的经济活动人口。人力资源管理是管理学的一个崭新的和重要的领域。它是指组织对员工的有效管理和使用的思想行为，主要包括人力资源规划、招聘、选拔、定位、培训和培养、业绩评价、提拔、调动、降级、解雇以及酬劳等活动。Human Resource Planning 人力资源规划

?Human Resource Planning involves the analysis of matching the number of appropriately qualified staff to allocated positions and the consideration of staffing levels to meet projected demand.

Two factors: 1. Organization’s Human Resource needs

2. Future economic environment

Human Resource Planning 人力资源规划

Human resource planning has four basic aspects:

1.Planning future needs by deciding now how many people with what skills the

organization will need;

2.Planning for future balance by comparing the number of needed employees with the

number of present employees who can be expected to stay with the organization;

3.Planning for recruiting or laying off employees;

4.Planning for the development of employees to ensure the organization has a steady supply

of experienced and capable personnel.

Recruitment 招聘

?Recruitment is the process of finding and attracting qualified applicants for vacancies within an organization.

招聘就是通过各种信息途径寻找和确定工作候选人，以充足的质量和数量来满足企业或组织的人力资源需求的过程。

Recruitment 招聘

?Job analysis defines a job in terms of its specific tasks and responsibilities including the qualifications and skills needed to perform within the role successfully.

? A job description lists the objectives, responsibilities, main tasks of the job, the

conditions under which the job is to be done, and its relationship to other jobs.

?The hiring specification defines the specific skills, education, experience, and qualification that an individual must have in order to perform effectively in the position. To fill the positions:

?Hiring from Outside

https://www.360docs.net/doc/084359371.html,cational Institutions

2.Employment Agencies

3.Job Advertisement

4.Business Rivals

Hiring from Within Through Promotion or Transfer

?Transfer existing employees

?Promote existing employees to higher positions

Training and Developing 培训和培养

Training and Developing facilitates employee learning of job related skills and activities to improve performance.

1.On-the-job Method

2.Off-the-job Method

3.Management Development Programs

Compensation 报酬

?Wages and Salaries are the monetary form of compensation given to a firm’s employees for their contributions.

?Incentive Programs: e.g. salespeople with a low base salary (底薪)

?Fringe Benefits: e.g. health insurance, pension(退休金）plans, paid vacations. How to Keep Employees Motivated 如何激发员工工作热情

?In business context, motivation refers to the stimulus that directs the behavior of workers toward the company goals.

?Managers must be aware of workers’needs.

?Fundamental needs

These needs include a good salary, safe working conditions and job security.

?Personal needs

e.g. the desire for responsibility, recognition, growth, promotion, and interesting work.

?Job enrichment (丰富工作内容）It gives workers more authority in making decisions ?Job enlargement（扩大工作面）rotate(轮换）positions

Define the following terms and then translate them into Chinese.

?Human resources management

?Human resource planning

?Recruitment

?Performance appraisal

?Job description

?Hiring specification

?On-the job training

?Off-the job training

?Motivation