livechat回复模板

[打招呼]
hello, friend, welcome to live chat, may I help u?
welcome to live chat, what can I do for u, friend?
[查单]
i’m checking it for u, plz wait for a moment?
let me check it for u, plz give me 1mins
np, friend, checking it for u now
[确认中]
[[刚下单]]
dear sir ,we have received your order only several mins ago .would you plz wait for a little longer?and you neednt wait in game or here,when we ready for you g we will call you by phone。thanks. :)
Sir, we got your payment, our colleague is confirming it, plz wait for a moment.
[[来信]]
Sir, your order is confirming, we have sent email to u to confirm your order, couuld u plz check it and reply us?thx
[[电话确认]]
Sir, is it convenient for you to answer the call? We need call u to confirm your order.
[[来大号]]
Sir, since your order is not small amount, could u plz send a high character name to fig.dragon@https://www.360docs.net/doc/1d4344747.html, for the safe of trade?
[[来证件]]
Sir, your order is a large amount, to avoid scammed trade, could u plz send copy of your ID or driver lience to fig.dragon@https://www.360docs.net/doc/1d4344747.html, ? we just need confirm the information.thx
[[Cb已发货]]
Sir, we notice you have charge back for the last order after we sent the G to u, plz send the money back ,then we will arrange the delievry for the new order.thx for your cooperation
[[PP调查]]
Sir,paypal is making an investigation on your order,holding the payment, could u plz contact with paypal and send the money to us? Thx
[[投诉]]
Sir, we notice you have opened a dispute,could u plz cancel the dispute , and we will arrange the delivery for u, k? thx so much for your high cooperation.
[确定可发]
[[刚确认好订单, 联系物流]]
Your order has been confirmed,I’m contacting with our sender for u now.
[无货(下单时间不长)]
[[有点忙]]
Friend, since today is a little busy, our sender has to send the g one by one, could u plz enjoy your game first? Asa it’s ok, we will inform u at once
[[正全力完成订单]]
Our sender is trying his best to finihs your order, and asa it’s ok, he will whsiper u in game, k?
[[系统问题]]
Friend, there is a littl problem with our system, asa it’s ok, we will send the G to u at once, you can enjoy your game first, k?
[[转区]]
Sir, our sender is transfering the G from another server for u, it need some time, plz enjoy your time first, asa it’s ok, we will inform u at once, k?
[[询问具体的时间]]
I’m not sure the exact time,sir, I don’t want to lie to u,if you don’t get sender’s message within 3hours, you can come to live chat to check it again, is that ok?
[[在催物流]]
I know you wait long time, friend, our sender is trying his best to finish your order, I’m urging him for u, asa it’s ok, we will inform u at once,k?
[[很急的客户]]
I know you’re in hurry, friend, I tell our sender for that, and asa it’s ok, we will inform u, I’m there for your order
[[建议下线等]]
i know u are

very upset now,friend, how about this ,u can wait off line this time ,and asa our guy is doing it for u fixed the problem , we will call u at once,k?
[退款]
[[给code做出补偿]]
Friend , I know you wait long time, as compensation, I’ll offer u a vip code for u, it’s “hyde”, k?
[[补偿免费金]]
Sir, I know it’s our fault for the delay, and I’m asking our manager to give you 100G as compensation , is that ok?
[[给予最后一次机会]]
Refund also need time, sir, could u plz give us the last chance? If you don’t get G within 5hours, you can come to live chat to ask refund, k?we really don’t want to lose a customer like u.
[询问库存]
[[询问服务器,阵营]]
May I know your server , faction and your amount? I’ll check it for u
[[有货的]]
Cool, friend, we have enough G, you can place the order, when you finish it, I’ll check it for u
[[无货,数量比较大]]
Sir, we have 15987 in stock, but if you place the order, we can transfer the G from another server for u, k?
[[价格原因]]
根据市场来定
Actually the price is very cheap, friend, our price is made by the supply and demand
[[发货速度很快]]
Maybe there is a little higher than another site, but we can send the g wihtin short time , speed is also important,do u think so?
[[强调信誉度]]
We done this business for more than 5years, and have a high reputation , we can send the G to u safely, friend?
[[不能给折扣的网站]]
Friend,it’s our promotional site, the price in this site is really cheap, you can compare it with other site, and will find it’s the best price?
[[钱少了,建议先下小的单]]
Sir, after the code used, the price is really the best one, maybe you can buy a little smaller amount first?
[账户与密码]
[[忘记密码]]
Don’t worry, sir, you can send a email to fig.dragon@https://www.360docs.net/doc/1d4344747.html,, then our colleague will reset the password for u, and send the new password to by email
[[不知道账户]]
Sir, your order account is your email address, you can try it in our site
[转人]
[[转人,解释]]
Sir, sorry for the trouble, I’m charging wow gold, but plz don’t worry, I’ll transrfer u to the charging colleague, he will help u out, plz wait for a moment, k?
[[不在,稍后再来]]
Really sorry for the trouble, sir, there is something wrong with the system, our charging colleague can not be contacted, could u plz come back within 20mins later?thx
[[代练写信]]
sorry, sir, I’m charging uswow gold , the colleague who charging it is not here now, if you don’t mind, you can write to g4p.powerleveling@https://www.360docs.net/doc/1d4344747.html,, our special guy will deal with it for u, k?
[[欧服写信]]
sorry, sir, I’m charging uswow gold , the colleague who charging it is not here now, if you don’t mind, you can write to g4pjob@https://www.360docs.net/doc/1d4344747.html,, our special guy will deal with it for u, k?
[结束语]
[[建议]]
thx so much for your support to the G4P,friend.if you have any suggestion for ou

r site, plz tell us, we will try our best to offer the best service to u
[[问题]]
Friend, if you have any problem,plz come to live chat ,we are waiting for u by 24hours ,7days. Have a nice day
[其他]
[[评价]]
could you plz give me a comment if you are satisfied with my service, there is a comment box in the bottom of the chatbox ,ty :)
[[信息收集]]
May I know which contact way do u usually use besides the pohone and email?
[[不要给金给别人]]
Friend, plz remember don’t give G to anyone after you get your G
[[交班]]
It is our shift time, I have to close this chat window,would u plz open another one within 5mins if you need any help? Thx for your high understanding ,our co-worker will do their best to help u out



相关文档
最新文档