Quality Alert Report --Kurara SD test on FF station

Q-Alert/Customer Concern Analysis Report

Report No.: 2010-05-21-1

Issue Date: 2010-05-21Issue updated:Issue Status[Open/Closed]: Open Prepared by: Han Revision[A/B/C]: A

0. Basic Information(基本信息)Date:

Customer: DUT

Contacts: Stephane Del Gallo

E-mail Address: Stephane.DelGallo@https://www.360docs.net/doc/313290073.html,

Defects from[OBA/RRT..]: Online

Sample information[See more details please refer to RCA Report]: Kurara FF station SD card test fail, unsteady

Model number[Faye/Nicole..]: Kurara

1. Use Team Approach(團隊組成)Date:

Team Name[成員]:Department[部門]:Contacts[聯係方式]:

Han QA010-********-23654

Vicky SQE010-********-23943

Ason TE010-********-23713

Vivian PE010-********-23965

Shi Jia/Yang Lili ENO010-********-23665

2. Describe the Problem(問題描述)Date:

Problem description(問題描述):

On May. 21st, in Foxconn Beijing, Kurara SI line FF station SD card fail. Fail item: "MS communication check" &" Size check"

Risk Assessment(風險評估):

This issue will impact line to stop.

3. Implement and Verify Short-Term Corrective Action(臨時對策)Date:

Propose Root cause according to initial investigation[Material/Process/Operator]: 原因初步分析[材料/製成/人員]:

[Implement](臨時對策):

Action 1: TE check test jig and test method, no abnormal be found.Owner: Ason Due Date: wk19.5 Action 2: Done ex-change test, still unstable, sometimes pass, sometimes fail.Owner: Ason Due Date: wk19.5 Action 3:Change other lot material, it can pass and stable.Owner: Vicky Due Date: wk19.5 Action 4: Hold the suspect material D/C 3/31, 5/6, 5/12, need R&D help for further analyzing.Owner: Vicky Due Date: wk19.5 [Verify](確認):

Verifyed by: Han Date: 2010.05.14

4. Define and Verify the Root Causes(定義及驗證根本原因)Date:

[Define](定義):

1>. Suspect 8G SD card issue (P/N: 1210-7835.1)

2>. Suspect test SW issue for SD card.

Verifyed by: Han / Vicky Date: 2010.05.14 [Verification](確認):

1. Send 15pcs suspect defect sample (3/31) to DUC SQE for analyzing on Sara phone, it is ok, not test in FF station. Vicky 2010.05.19

2. Use suspect SD card test again on FF station the symptom is the same. Ason 2010.05.22

3. Need DUT R&D and SQE support for analyzing

5. Verify Corrective Actions(確認永久對策)Date:

Action 1:Owner:Due Date:

Action 2: Owner: Due Date:

Action 3:Owner: Due Date:

Action 4: Owner: Due Date:

Action 5:Owner:Due Date:

[If material problem, pay extra attention to complete the information below]:

Component supplier:

Component R-state:

Component Date Code:

6. Implement Permanent Corrective Actions(執行永久對策)Date:

Action 1: Owner:Due Date:

Action 2: Owner: Due Date:

Action 3: Owner:Due Date:

Action 4:Owner: Due Date:

Action 5:Owner:Due Date:

7. Prevent Recurrence(預防再發生)Date:

Verifyed by: Date:

8. Congratulate Your Team(祝賀團隊)Date:

Approved by: Reviewed by:Report by:Han