wangyisong Quality Systems

Quality Systems

What is Turnitin?

Turnitin improves the student writing cycle by preventing plagiarism and providing rich feedback to students. The software could urge students to do homework with himself.

Turnitin system:

1:Quality standard:

Turnitin system Isainternational Software. And iParadigmscompany should have a “more comprehensive and thoughtful” Quality standard. So ISO9000 is suitable to Turnitin system.

Quality standard:

Quality standards of production, testing and evaluation of the quality of technical basis

ISO9000 advantages:

These elements include:

personnel training and qualification;

controlling the product design;

controlling documentation;

controlling purchasing;

product identification and traceability at all stages of production;

controlling and defining production and process;

defining and controlling inspection, measuring and test equipment;

validating processes;

product acceptance;

controlling nonconforming product;

instituting corrective and preventive action when errors occur;

labeling and packaging controls;

handling, storage, distribution and installation;

records;

servicing;

statistical techniques;

2:Risks with development

Cost quality:

As the software is widely accepted by people. Men have more and more requirements and find fault with it. We can infer that Turnitin system may be designed extra and testing extra for repair its shortcomings. It takes a lot money and resources. Bringing much burden to company.

Risk and failure:

1.Techmical risk:

A. 1 Echnological innovation, technology was not complete, the immaturity of the technology

innovation needed to appropriate facilities, equipment is not perfect.

B. 2 the market forecast of technological innovation is insufficient

2.Businness risk:

Such as the style is outdated, the price is too high, quality complaints, disclosure of trade secrets 3.Impact assessment:

3.Risk assessment:

1.Financing risk;

2.Investment risk;

3.Credit risk;

Service level agreement:

1.Plan:

Each customer and each of the projects are not the same -- no method is a panacea.So you should choose suit your requirements plan.

2.Scheduling:

In oder to communicate conveniently, write a subject right and responsibility clear on the basis of written.

3Measurement and. Control of facilities:

Customer focus

Since the organizations depend on their customers, therefore they should understand current and future customer needs, should meet customer requirements and try to exceed the expectations of customers.[4] An organization attains customer focus when all people in the organization know both the internal and external customers and also what customer requirements must be met to ensure that both the internal and external customers are satisfied. Leadership

Leaders of an organization establish unity of purpose and direction of it. They should go for creation and maintenance of such an internal environment, in which people can become fully involved in achieving the organization's quality objective.[4]

Involvement of people

People at all levels of an organization are the essence of it. Their complete involvement enables their abilities to be used for the benefit of the organization.[4]

Process approach

The desired result can be achieved when activities and related resources are managed in an organization as process.[4]

System approach to management

An organization's effectiveness and efficiency in achieving its quality objectives are contributed by identifying, understanding and managing all interrelated processes as a system.[4]

[edit]Continual improvement

One of the permanent quality objectives of an organization should be the continual improvement of its overall performance.[4]

[edit]Factual approach to decision making

Effective decisions are always based on the data analysis and information.