8D 8D Report Format

5CHA1M09C Doc.No. :XYZ / QA / 01Rev.No. :00Eff.Date :

21-12-09

Fresh / Repetitive : 第一次/重复Complaint No 抱怨号 :Batch Code Affected :受影响批次

D 1D 2STATUS OF ACTION TAKEN 行动的结果

Sl.No 1D 3 TEAM FORMED

组成的团队#

联系电话Contact No

1DESIGN & CONCEPTS 2MOULDS & TOOLS 3ANALYSIS & VALIDATION 4MATERIAL INSPECTION 5

IN PROCESS Q C

D3 /1PROBLEM STATEMENT (Problem description) :问题陈述

D3 /2Sl.No

Yes

No

D3/3#Yes No 1a

2a 3a 4

a

Not OK qty

8D Report (CAR)

Mr. ABC R & D

R & D PROBLEM (Symptom description)问题（症状描述

THE FUSE IN THE VEHICLE WAS FOUND BURNING FREQUENTLY WHEN WIPER SWITCH IS OPERATED 250 Nos 180 Nos IMMEDIATE RESPONSE ACTION 立即的反应计划

2009-10-11

100%Mr. DEF The moving contact in the wiper switch gets short circuited with two live fixed contacts in OFF position to Wiper 1 and vise versa.

1. THE FUSE BURNS & WIPER DOES NOT FUNCTION.

2. THE SWITCH FAILS TO MEET THE SPECIFICATION REQUIREMENTS.

3. DISSATISFACTION OF THE END USER.

Mr. PQR Have the concern/symptoms appeared in the past part history?.

Ms. HER QTY AFFECTED : 70 Nos

Mr. GHI

26-11-09

1. REPLACEMENT MATERIALS ARE GIVEN TO COMPENSATE THE

DEFECTIVES.更换有缺陷的材料

2. 100% SWITCHES ARE BEING INSPECTED & ONLY DEFECT FREE COMPONENTS ARE SUPPLIED.100%检查开关

DATE IMPLEMENTED 实施日期

16 / 2009-10SKETCH / PHOTO

When Observed 发生时间

25-11-0925-11-09

当开关达到开时，烧保险丝

ACTION TAKEN 采取的措施

EFFECTIVE 效果%

Fresh 第一次Comment/Result

QC

QC THE FUSE IN THE VEHICLE WAS FOUND BURNING FREQUENTLY WHEN WIPER SWITCH WAS OPERATED

Dept 部门

70 Nos Mfg date & shift 生产日期和班次

Lot qty 本批数量

Ok qty 合格数

Name 姓名

Designation 作用TOOL ROOM Customer end

Concern Where should the non conforming parts have been detected ? ( Choose from the 4 choices given below)

INITIAL ANALYSIS 初步分析

During Process/manufacture

After manufacture(e.g Final inspection)Area Remarks If Any 标识1

REASON FOR SENDING 'NOT OK' PARTS : Could not identify the problem during testing

CORRECTIVE ACTION REPORT 纠正措施报告

Used for resolving

Customer Complaints / Process & Product Audits / Rework / Scrap / DMP points 用于解决

客户投诉/过程和产品审核/返工/报废/ DMP 分

问题记录 ISSUE REPORTED:(Fill here the effect of the problem on customer)

Source of problem 问题来源:

Internal / External 内部/外部

F2209000 / Combination Switch 组合开关

Category 程度: (Severity 严重度)Circle the selected category .

/ B / C / Z XYZ Engineering

Part No.& Description :零

件号/描述

Prior to despatch

Nil

a

A BEFORE

Terminal 1 & 3 short due to shorter ribs

5CHA1M09C