商务英语视听说Glossary unit 1
Glossary unit 1
outgoing：对人友好的，开朗的
energetic：精力充沛的，充满活力的
interpersonal skills：人际交往技能
career aspiration：职业梦想，职业规划
internship：实习生
criteria：(criterion的复数形式) 准则
job rotation：岗位轮换
probationary period：试用期
paid holidays：带薪假期
life insurance：人寿保险
unemployment insurance：失业保险
serious-minded：认真的
perfectionist：完美主义者
bookkeeping：记账
access：评估
be transferred to the head office：调到总部去工作
overseas branch：海外分支机构
TV commercial：电视广告
entail：涉及
market analysis：市场分析
client service：客户服务
sales promotion：促销
customer satisfaction survey：顾客满意度调查
Scripts Unit 1
Part II Listening and Speaking
Task 1 FAQs in job interview
Comments on the three questions:
Point for Q 1: Tell me something about yourself.
Sample answers:
Q1.
I am graduating in June,2015 from Guangdong University of Finance and my major is financial secretary. I am an outgoing, energetic person. I enjoy teamwork very much. As part of my degree program, I needed to communicate with different people. I possess excellent interpersonal skills and a very positive attitude. My career aspiration
is to become a successful secretary. During my internship at one company, I worked as a secretary. My duties included offering friendly and efficient schedule to my boss, answering phone calls, taking and passing on messages to my boss.
Q2.
I received honors in several Financial management and computer contests. I am good at communicating, organizing and coordinating. I like to get along well with people from different backgrounds. If something blocks my path, I will look for a solution. I never give up easily.
Sometimes I receive comments that I need to improve in the area of filing. I am now trying to improve by learning from others.
Q3.
Interest and career development are two of my criteria in choosing a job. Interest is the best motivation. I love to be a secretary, so I will definitely devote myself to it. Moreover, high job satisfaction can be attained when the job is what I am interested in.
Career development is very important for me when choosing a job. From what I know, Shangri-La provides equal career advancement for all staff. The job rotation plan and individually tailored training program are really exciting and helpful for young people like me.
Task 2 Inappropriate questions in job interview
Script:
M: Come in, please.
W: Good morning, sir. I’m Karen Yang.
M: Good morning, Miss Yang. I’m Kevin Carter, the Administration Manager. Take a seat, please.
W: Oh, is that your wife, Mr. Carter? She is so beautiful.
M: Thank you. Ah… Miss Yang, I’ve gone through your resume. I’d like to ask you some questions now, if you don’t mind.
W: Of course not. please go ahead.
M: Well, can you tell me why you would like to work as a medical representative with us?
W: I really like this kind of work, and having been a doctor for three years, I want to apply for this position for a change.
M: Don’t you think it’s a pity for you to leave your present job?
W: To some extent, it is. I have learned a lot in the hospital. But I would like to try a different kind of life. By the way, could you tell me how much the new job pays? M: Sure. There is a five-month probationary试用的period and you can only get RMB2,000 for each month. After that, we’ll determine your salary according to your performance.
W: Oh, I see. Then, what about the paid holidays, insurance, and things like that? M: Every employee in our company enjoys life insurance人寿保险and unemployment insurance. In addition, they enjoy two-week paid holidays.
W: That sounds fine. How much time will it take for me to be promoted here?
M: I’m not sure. It depends on your ability and performance. Maybe we’ll send you to
one of our branches, if you like.
W: No problem. I hate staying at one place all the time. But in which cities do you have your branches? And, where is your company based (把总部设在…)?
M: Our company is based in New York, with branches in many cities, such as Philadelphia, Beijing and London.
…
Key:
Is that your wife, Mr. Carter? She is so beautiful.
Avoid asking interviewer personal questions or making personal comments.
Could you tell me how much the new job pays?
The interviewer might infer from these questions that you are only interested in your own needs and not those of their company. Wait until the employer raises these subjects to discuss them.
What about the paid holidays, insurance, and things like that?
How much time will it take for me to be promoted here?
But in which cities do you have your branches? And where is your company based?
It is also unwise to ask about things you should have already known. You are only telling the interviewer that you haven't done your homework.
Part III Language Focus
Key:
o Name: Cai Ning
o Personality: serious-minded认真的; calm; humorous; easy-going
o Strengths: the ability to work with all types of people
o Weakness: perfectionist; impatient
o Work experience: six years’ financial industry experience with several companies; two years’ e xperience in an investment bank
o Qualification: graduated from Peking University in 2001 majoring in accounting; fluent English; bookkeeping记账and accounting proficiency in English.
o Reasons for leaving last job: want to find a job that is challenging.
o Questions about the job: Would I be able to work abroad in one of your overseas branches?
Part IV Viewing and Speaking
Video 1 Applying for the position of financial consultant
Script:
Chen: Good morning, Ms Mandel.
Ms. Mandel: Good morning, sit down, please.
Chen: Thank you!
Ms. Mandel: You are Chen Bo, aren’t you? I’m Cathy Mandel, Director of the HR Department.
Chen: Yes, I’m Chen Bo. Nice to meet you, Ms. Mandel.
Ms. Mandel: Nice to meet you, too. I’ve gone through your resume and would like to know more about you.
Chen: Thank you for your interest in me.
Ms. Mandel: To start with, would you like to tell me a bit about yourself?
Chen: Sure. I’m a senior student at GDUF. I expect to graduate this summer. My major is international finance.
Ms. Mandel: So why did you choose our company?
Chen: As far as I know, your company is one of several leading international consultant corporations which came to China after China entered WTO. I think working here would give me the best chance to use what I’ve learned at university. Ms. Mandel: As a major in international finance, what do you think you can do in consultancy?
Chen: Well, I know how to tackle problems. For example, I know I must first analyze the problem and work out the major cause. Then I will be able to search for ways to solve it from available data.
Ms. Mandel: Sometimes data is not enough. Have you got any relevant experience in this field?
Chen: Last year, during the probationary period, I was involved in the restoration of a factory in Nanjing, I really learned a lot from the experience, especially how to access 评估people’s strengths and abilities.
Ms. Mandel: Can you cope with hard work under pressure and in a tough environment?
Chen: No problem, I don’t care about pressure or the environment as lo ng as I enjoy the work.
Ms. Mandel: Good. Now, do you have any questions to ask?
Chen: Yes, I’ve got one. Are there any opportunities for Chinese employees to be transferred to the head office in New York or other branch offices around the world? Ms. Mandel: Um, probably. I think you are likely to be sent to work in an overseas branch to get experience later on once you’ve proved your worth.
Chen: Oh, great. If I’m accepted, I will do my best for the company.
Ms. Mandel: I wish you luck! We’ll notify you of our final decision by Friday. Chen: Thank you! Ms. Mandel. Good-bye.
Ms. Mandel: Goodbye.
Key:
Reasons for joining the company
It is one of the leading international consultant corporations which came to China after China entered WTO.
Working in this company would give him the best chance to use what he has learned at university.
Relevant work experience
He was involved in a factory restoration in Nanjing.
Questions
Are there any opportunities for Chinese employees to be transferred to the head office in New York or other branch offices around the world?
Result of the interview
Chen Bo will be notified of the final decision by Friday.
Video 2 Applying for the position of Sales Manager
Script:
Wang: May I come in?
Mr. White: Yes, please do.
Wang: Good mo rning, sir. My name is Merry Wang. I’ve come for an interview, as requested.
Mr. White: Nice to meet you, Miss Wang. I am Harry White, Director of the HR Department. I was expecting you. Please, take a seat.
Wang: Thank you.
Mr. White: Well, Miss Wang, you are applying for the position of Sales Manager, right? How did you know about our company?
Wang: I got to know your company from your TV commercials. They are elaborately designed and produced, and leave me deep impression. And in the summers of 1997 and 1998 I worked as a salesgirl for your company in Guangzhou.
Mr. White: Really? That’s good. Then you must know something about our company? Wang: Yes, a little. Your company is very famous. Your cosmetics and skincare products are very popular with women all over the world.
Mr. White: Huh, that’s right. Miss Wang, can you tell me which university you attended?
Wang: Sun Yat-sen.
Mr. White: And what degree have you got?
Wang: I have a bachelor’s degree in business administration.
Mr. White: How is your English? You know, some staff members in our company are Americans, so conversational English is very important.
Wang: I passed TEM 8 at college, and I am good at oral English. I think I can communicate with Americans quite well.
Mr. White: Good. I know you are now with United Butter. What is your chief responsibility there?
Wang: I’ve worked there for five years, since I graduated from college. Two years ago, I was appointed Brand Manager—responsible for the Panda line of biscuits.
Mr. White: Why do you want to change your job?
Wang: I want to change my work environment, seek new challenges and broaden my experience. That’s why I want to move into sales.
Mr. White: What do you think is the most important qualification for a salesperson? Wang: I think it’s self-confidence and quality products.
Mr. White: I agree with you. What salary would you expect to get here?
Wang: Well, I would leave it to you to decide after you consider my abilities. My current annual income in United Butter is 150 thousand. But, er, … coul d you tell me a little more about what the job entails?
Mr. White: You would be in charge of all the sales activities, for all hair products in northeast China. This would involve market analysis, client service and development, sales promotion, and regula r customer satisfaction surveys. You’d report directly to the Regional Sales Director. Do you have any other questions?
Wang: Yes, only one. When can I get your decision?
Mr. White: I need to discuss with other board members. We’ll notify you of our decisi on as soon as possible. But … to be honest, you seem to be a good candidate
with the right kind of experience and personality. You’re high on my list.
Wang: That’s good! Thank you, Mr. White. I look forward to hearing from you. Goodbye.
Mr. White: Goodbye.
Key:
o 1. F T F F T
o 2. 1) Sales Manager
2) Five
3) Brand Manager
4) biscuits
5) Business Administration
6) oral English
商务英语视听说听力原文
Unit 1 Task 2 M: Come in, please. W: Good morning, sir. I’m Karen Yang. M: Good morning, Miss Yang. I’m Kevin Carter, the Administration Manager. Take a seat, please. W: Oh, is that your wife, Mr. Carter? She is so beautiful. M: Thank you. Ah… Miss Yang, I’ve gone through your resume. I’d like to ask you some questions now, if you don’t mind. W: Of course not. please go ahead. M: Well, can you tell me why you would like to work as a medical representative with us? W: I really like this kind of work, and having been a doctor for three years, I want to apply for this position for a change. M: Don’t you think it’s a pity for you to leave your present job? W: To some extent, it is. I have learned a lot in the hospital. But I would like to try a different kind of life. W: By the way, could you tell me how much the new job pays? M: Sure. There is a five-month probationary period and you can only get RMB2,000 for each month. After that, we’ll determine your salary according to your performance. W: Oh, I see. Then, what about the paid holidays, insurance, and things like that? M: Every employee in our company enjoys life insurance and unemployment insurance. In addition, they enjoy two-week paid holidays. W: That sounds fine. How much time will it take for me to be promoted here? M: I’m not sure. It depends on your ability and performance. Maybe we’ll send you to one of our branches, if you like. W: No problem. I hate staying at one place all the time. But in which cities do you have your branches? And, where is your company based? M: Our company is based in New York, with branches in many cities, such as Philadelphia, Beijing and London. Follow-up practice Cai: May I come in? Ms. Smith: Yes, please. Cai: Good morning, Madam. My name is Cai Ning. I am coming to your company for an interview, as requested. Ms. Smith: Fine, thank you for coming, Miss Cai. Please sit down. I am Anne Smith, Assistant Manager for the Personnel Department. Cai: Nice to see you, Ms. Smith. Ms. Smith: Nice to meet you, too. Would you like to have a cup of coffee or tea? Cai: Tea is fine. Thank you. Ms. Smith: I’ve read your CV. It looks good. Now, I wonder if you can tell me more
商务英语翻译试卷第1套及答案
商务英语翻译试卷（第1套） Ⅰ、Multiple Choice (20 points, 2 points for each) 1.Rising damp, if not treated effectively, could in time cause extensive damage to the structure of your home, ruin decoration and furniture. A.如果处理不当，墙内潮气最终可能会对房屋的结构造成大面积破坏，毁掉装修和家具。 B.如果处理不当，墙内潮气最终可能会对房屋的结构、装修以及家具造成大面积破坏和损害。 C.如果处理不当，墙内的潮湿气体准时可能会对房屋的结构造成大面积破坏，毁掉装修和家具。 D.如果处理不当，墙内的潮湿气体准时可能会对房屋的结构、装修以及家具造成大面积破坏。 2.This contract is entered into as of the seventh day of March, 2002, by and between Lonk Co. Ltd., a corporation organized under the laws of the United States of America (hereinafter called the "Purchaser"), and Wingo Co. Group, a corporation organized under the laws of the People’s Republic of China ( hereinafter called the "Seller"). A.2002年3月7日，本合同由依照美国法律成立的龙科有限公司[以下简称甲方]和依照中华人民共和国法律 成立的文果集团公司[以下简称乙方]订立。 B.本合同由依照美国法律成立的龙科有限公司[以下简称甲方]和依照中华人民共和国法律成立的文果集团 公司[以下简称乙方]之间于2002年3月7日订立。 C.本合同由依照美国法律成立的龙科有限公司[以下简称买方]和依照中华人民共和国法律成立的文果集团 公司[以下简称卖方]之间于2002年3月7日订立。 D.2002年3月7日，本合同由依照美国法律成立的龙科有限公司[以下简称买方]和依照中华人民共和国法律 成立的文果集团公司[以下简称卖方]订立。 3.Multinational bank's services include issuing letter of credit, buying and selling foreign exchange, issuing banker's acceptances, accepting Eurocurrency deposits, making Eurocurrency loans, and assisting in the marketing of Eurobonds. A.跨国银行提供的服务包括开立信用证、买卖外汇、开立银行承兑、接受欧洲货币储存、提供欧洲货币贷款 以及发行欧洲货币债券。 B.跨国银行提供的服务包括开立信用证、买卖外汇、开证行承兑、接受欧洲货币储存、提供欧洲货币贷款以 及发行推销欧洲货币债券。 C.跨国银行提供的服务包括开立信用证、买卖外汇、开立银行承兑、接受欧洲货币储存、提供欧洲货币贷款 以及发行欧洲货币债券。 D.跨国银行提供的服务包括开立信用证、买卖外汇、开证行承兑、接受欧洲货币储存、提供欧洲货币贷款以 及发行推销欧洲货币债券。 4.Within 30 days after the signing and coming into effect of this contract, the Buyer shall proceed to pay the price for the goods to the Seller by opening an irrevocable L/C for the full amount of US$30,000 in favor of the Seller through a bank at export point so that the Seller may draw the sum in due time. A.卖方须于本合同签字并生效后三十天内通过出口银行开立以卖方为收益人的不可撤销信用证支付全部货 款计30000美元，以便卖方及时提取款项。 B.卖方须于本合同签字并生效后三十天内通过出口地银行开立以卖方为收益人的不可撤销信用证支付全部 货款计30000美元，以便买方及时提取款项。 C.买方须于本合同签字并生效后三十天内通过出口地银行开立以卖方为收益人的不可撤销信用证支付全部 货款共计30000美元，以便卖方可以及时提取该笔货款。 D.买方须于本合同签字并生效后三十天内通过出口银行开立以卖方为收益人的不可撤销信用证支付全部货 款30000美元，以便卖方可以及时提取该笔货款。 5.Ch ina’s compliance with an intellectual-property accord is seen as a keen test of its sincerity in abiding by WTO rules. A.能否遵守国际知识产权协议视为检验中国有无诚意遵守世界贸易组织规则的监测手段。 B.能否遵守国际知识产权协议，被视为检验中国有无诚意遵守世界贸易组织规则的试金石。 C.能否遵守国际知识产权协议已经视为检验中国有无诚意遵守世界贸易组织规则的试金石。 D.能否遵守国际知识产权协议，被视为检验中国有无诚意遵守世界贸易组织规则的监测手段。 6.The new prosperity may represent a long, sustained plateau of brisk demand, plentiful jobs, and increased living standards. A.新的繁荣表现为一段时间持续较长的旺盛的需求、大量就业机会，生活水平也得到了改善。 B.新的繁荣可能表现为持续时间较长的旺盛需求、大量的就业机会，生活水平也得到了提高。
商务英语视听说答案
扩展商务英语视听说1-8单元答案 Unit 1 Part I Listening and Speaking Task 1 Q1. I am graduating in June from ABC University and my major is hotel management. I am an outgoing, energetic person. I enjoy teamwork very much. As part of my degree program, I needed to finish different projects with my teammates. I possess excellent interpersonal skills and a very positive attitude. My career aspiration is to become a successful hotelier. During my internship at the Grand Hyatt, I worked as a receptionist. My duties included offering friendly and efficient check-in and check-out service to guests, answering phone calls, taking and passing on messages to guests, I find that if I can make the guests happy, I will be very happy, too. Q2. I received honors in several school-wide English and computer contests. I enjoy working with people from different backgrounds. I am good at communicating, organizing and coordinating. If something blocks my path, I will look for a solution. I never give up easily. Sometimes I receive comments that I need to improve in the area of filing. I am now trying to improve by learning from others. Q3. Interest and career development are two of my criteria in choosing a job. Interest is the best motivation. I love the hotel business, so I will definitely devote myself to it. Moreover, high job satisfaction can be attained when the job is what I am interested in. Career development is very important for me when choosing a job. From what I know, Shangri-La provides equal career advancement for all staff. The job rotation plan and individually tailored training program are really exciting and helpful for young people like me. Task 2 Is that your wife, Mr. Carter? She is so beautiful. Avoid asking interviewer personal questions or making personal comments. Could you tell me how much the new job pays? The interviewer might infer from these questions that you are only interested in your own needs and not those of their company. Wait until the employer raises these subjects to discuss them.
商务英语视听说原文与答案
商务英语视听说原文与 答案 Document number【980KGB-6898YT-769T8CB-246UT-18GG08】
S c r i p t s U n i t1 Part II Listening and Speaking Task 1 FAQs in job interview Comments on the three questions: Point for Q 1: Tell me something about yourself. Sample answers: Q1. I am graduating in June,2015 from Guangdong University of Finance and my major is financial secretary. I am an outgoing, energetic person. I enjoy teamwork very much. As part of my degree program, I needed to communicate with different peopel. I possess excellent interpersonal skills and a very positive attitude. My career aspiration is to become a successful secretary. During my internship at one company, I worked as a secretary. My duties included offering friendly and efficientschedule to my boss, answering phone calls, taking and passing on messages to my boss. Q2. I received honors in several Financial management and computer contests. I am good at communicating, organizing and coordinating. I like to get along well with people from different something blocks my path, I will look for a solution. I never give up easily. Sometimes I receive comments that I need to improve in the area of filing. I am now trying to improve by learning from others. Q3. Interest and career development are two of my criteria in choosing a job. Interest is the best motivation. I love to be a secretary, so I will definitely devote myself to it. Moreover, high job satisfaction can be attained when the job is what I am interested in. Career development is very important for me when choosing a job. From what I know, Shangri-La provides equal career advancement for all staff. The job rotation plan and individually tailored training program are really exciting and helpful for young people like me. Task 2 Inappropriate questions in job interview Script: M: Come in, please. W: Good morning, sir. I’m Karen Yang. M: Good morning, Miss Yang. I’m Kevin Carter, the Administration Manager. Take a seat, please. W: Oh, is that your wife, Mr. Carter She is so beautiful. M: Thank you. Ah… Miss Yang, I’ve gone through your resume. I’d like to ask you some questions now, if you don’t mind. W: Of course not. please go ahead. M: Well, can you tell me why you would like to work as a medical representative with us
商务英语视听说原文和答案解析
Scripts Unit 1 Part II Listening and Speaking Task 1 FAQs in job interview Comments on the three questions: Point for Q 1: Tell me something about yourself. Sample answers: Q1. I am graduating in June,2015 from Guangdong University of Finance and my major is financial secretary. I am an outgoing, energetic person. I enjoy teamwork very much. As part of my degree program, I needed to communicate with different peopel. I possess excellent interpersonal skills and a very positive attitude. My career aspiration is to become a successful secretary. During my internship at one company, I worked as a secretary. My duties included offering friendly and efficientschedule to my boss, answering phone calls, taking and passing on messages to my boss. Q2. I received honors in several Financial management and computer contests. I am good at communicating, organizing and coordinating. I like to get along well with people from different backgrounds.If something blocks my path, I will look for a solution. I never give up easily. Sometimes I receive comments that I need to improve in the area of filing. I am now trying to improve by learning from others. Q3.
商务英语视听说答案解析
英语答案 Scripts Unit 1 Part II Listening and Speaking Task 1 FAQs in job interview Sample answers: Q1. I am graduating in June from ABC University and my major is hotel management. I am an outgoing, energetic person. I enjoy teamwork very much. As part of my degree program, I needed to finish different projects with my teammates. I possess excellent interpersonal skills and a very positive attitude. My career aspiration is to become a successful hotelier. During my internship at the Grand Hyatt, I worked as a receptionist. My duties included offering friendly and efficient check-in and check-out service to guests, answering phone calls, taking and passing on messages to guests, I find that if I can make the guests happy, I will be very happy, too. Q2. I received honors in several school-wide English and computer contests. I enjoy working with people from different backgrounds. I am good at communicating, organizing and coordinating. If something blocks my path, I will look for a solution. I never give up easily. Sometimes I receive comments that I need to improve in the area of filing. I am now trying to improve by learning from others. Q3.
新视野商务英语视听说第二版第四单元听力原文
新视野商务英语视听说(第二版) 第四单元听力原文． Unit 4 Task 2.2 The Koreans aren't concerned about how
well planned a meeting is. They will not trust anything that doesn't take years to build. For example, a strong relationship of 10 years is more important than a brand new office building or an
impressive meeting. Trust is most important thing for them. They also seldom offer any opinions unless they are sure about what they want to say. Face is perhaps most important to the Japanese. For example, if you put pressure on a Japanese businessman at a meeting, he will respond with silence and your relationship is sure to be over even before the meeting finished. They will be more accepting of you if you learn to speak a little Japanese and look comfortable
新视野商务英语视听说(第二版)第二单元听力原文精编版
Unit 2 Part 3 1 Alice: Excuse me, sir, are you Mr. Hayes? Bill: Yes, I’m Bill Hayes. A: Are you the General Manager of the Beautify Cosmetic Corporation in America? B: Yes, exactly. A: How do you do, Mr. Hayes? I’m Alice Wang, Manager of Human Resources at the Beijing Sanmei Factory. I’m here especially to meet you. B: How do you do, Miss Wang? It’s very kind of you to come all the way to meet me. A: My pleasure. 2. Conversation 1: A: What is your job, Vincent? B: I’m a Regional Sales Manager. A: What are your main duties? B: My main duties are to develop customer relations and grow the sales of security products in Ohio. Conversation 2: A: What is your occupation, Flora? B: I’m a business analyst. A: Which company do you work for? B: I work for Delicate & Elegant Fashion. It’s a British company. A: What do you do for them? B: I’m in charge of the budget. Conversation 3 A: What do you do, Patrick? B: I’m a lawyer. A: what does your job involve? B: I give legal advice and assistance to clients and represent them in court or in other legal matters. Conversation 4: A: What kind of job do you have, Rachel? B: I’m responsible for receiving visitors. I have to make sure all visitors check in on arrival, and also arrange taxi and bus transport for them. A: Are you in reception? B: Yes, you’re right. I’m a receptionist. Part 4 Video 1 Introducer: Good afternoon, everyone! This is Robin Copperfield, the new Vice President of our company. He will be in charge of the accounting work. Let’s give him a warm welcome! Robin Copperfield: Thank you!
扩展商务英语视听说1-8单元答案
Unit 1 Part I Listening and Speaking Task 1 Q1. I am graduating in June from ABC University and my major is hotel management. I am an outgoing, energetic person. I enjoy teamwork very much. As part of my degree program, I needed to finish different projects with my teammates. I possess excellent interpersonal skills and a very positive attitude. My career aspiration is to become a successful hotelier. During my internship at the Grand Hyatt, I worked as a receptionist. My duties included offering friendly and efficient check-in and check-out service to guests, answering phone calls, taking and passing on messages to guests, I find that if I can make the guests happy, I will be very happy, too. Q2. I received honors in several school-wide English and computer contests. I enjoy working with people from different backgrounds. I am good at communicating, organizing and coordinating. If something blocks my path, I will look for a solution. I never give up easily. Sometimes I receive comments that I need to improve in the area of filing. I am now trying to improve by learning from others. Q3. Interest and career development are two of my criteria in choosing a job. Interest is the best motivation. I love the hotel business, so I will
新视野商务英语视听说(第二版)第8单元听力原文
Unit 8 Receiving Visitors 2.Listening Practice Task 2-1 A receptionist in a small firm may have to use a computer, operate a switchboard, and perform other clerical duties, in addition to receiving visitors. In a large firm a receptionist can concentrate on welcoming and looking after visitors. A visitor to a large firm should make an appointment, because executives are often very busy and do not have much time for visitors. Executives and secretaries should notify the receptionist in advance about important appointments, and about the movements of executives, especially when they are out of the building on business. Executives often ask receptionists to make travel arrangements for them, such as booking hotel rooms and airline tickets. Task 2-2 There is a certain procedure for receiving visitors. A receptionist should find out if the visitor has an appointment or not. If the visitor is an important client, the executive or his secretary will come down to the reception area to greet the visitor. Sometimes the receptionist or another secretary escorts, or accompanies, the visitor to the executive’s office. Using the visitor’s name when he arrives is a friendly gesture and gives the visitor a good impression of the firm. The receptionist announces the visitor’s name, title and position, and introduces the executive to him. When a visitor’s request for a meeting cannot be satisfied, the receptionist should apologise and make some suggestions for an alternative time. If a meeting is impossible, the receptionist should express regret and explain why, with tact, so that the visitor’s feelings are not hurt. A receptionist should keep a register which includes dates, times, names and the firm the visitor works for. A receptionist can then refer to this if there is a request for information. 4. Video 1 (R for receptionist; S for secretary; V for visitor) R: Good morning. May I help you? V: Yes, I’d like to see Mr. Hansen, the president. R: Do you have an appointment, sir? V: Yes. I have an appointment with him at 10:30. R: Can I have your name, please? V: Brawn Dantini from Wilson Electronics. R: Thank you, Mr. Dantini. Would you please take a seat? I’ll tell Mr. Hansen’s secretary that you’re here. V: Thanks. R: Mary, this is reception. Mr. Dantini is here for his appointment. S: I’m sorry, but Mr. Hansen is on a long-distance call. Would you ask Mr. Dantini to wait for a few minutes? R: All right. I’m sorry, Mr. Dantini, our president is occupied just now. Would you please wait for a few minutes? V: Yes, of course. R: Would you like something to drink? Do you prefer coffee or tea? V: Thank you. Coffee, please. R: Would you like sugar and cream with your coffee?
商务英语翻译练习
Unit 1 4. 作为秘书，我做过大量的文字工作，如拟写报告、作会议记录等，而且似乎我的记 忆力比一般人强。 As a secretary, I’ve had to do quite a lot of paper work, such as handling report writing, keeping minutes at meetings, and I seem to have a better memory than average. 5. 从秘书角度看，我认为和上司共用一个办公室更好，这样她的上司不太有可能忘 记告诉她一些重要的事情。 From the secretary’s point of view I think it’s better to share an office room with her boss so that there’s not much chance of her superior forgetting to let her know about important matters. 6. 我工作过的那家公司是一家做营销和公共关系的公司，主要是为在中国投资的外国公司提供咨询。 The company where I worked is a marketing and public relations company and they do consultant work for foreign companies investing in China. 7. 我想在贵公司会有更多个人发展的机会，而且这里的工作对我来说更具挑战性。 I feel that I would have more scope for personal development in your company and that the work will be more challenging for me. 8. 我要的工作是协助经理安排访问、会议及介绍,并且替他处理信件。 What I basically do is to assist the manager by arranging visits, setting up meetings and presentations and to deal with his correspondence. 9. 申请书和简历一样重要，因为申请书通常是申请者和雇主之间第一次直接的接触。 The application letter can be as important as the CV in that it often provides the first direct contact between an applicant and an employer. 10. 有效的申请书能说明你对具体单位兴趣的原因，并且辨认出你最相关的技能或经历。 Effective application letters explain the reasons for your interest in the specific organization and identify your most relevant skills or experiences. Unit 2 2. 我们在国内有十家专业子公司，在国外有六家常驻办事处。我们在国内还建立了二十多家合资公司。 We have 10 specialist subsidiaries at home and 6 permanent representative offices abroad. We’ve also set up more than 20 joint ventures in the home market. 7. 我们公司的领导体系是这样的：首先是合伙人；其次，直接在合伙人之下的是三位合作伙伴，也就是，最上层是两位合伙人和直接在合伙人之下的三位合作伙伴。在合作伙伴之下，我们有高级工程师、初级工程师、绘图员带，一直往下至办公室的勤杂工。 The system of command of our company is that we have the partners, and then we have three associates immediately below the partners, that is, two partners at the top and three associates directly below them. And then below the associate we have senior engineers, junior engineers, drafts-person and so on and so forth, down to the office boy. 9. 谈到进口在中国畅销的美国产品，我们作为一家在中国的美国公司，感到比其他公司更有优势。