ZigBee-based intelligent indoor positioning system soft computing2013.6

ZigBee-based intelligent indoor positioning system soft computing2013.6
ZigBee-based intelligent indoor positioning system soft computing2013.6

METHODOLOGIES AND APPLICATION

ZigBee-based intelligent indoor positioning system soft computing

Leh Luoh

óSpringer-Verlag Berlin Heidelberg 2013

Abstract Nowadays positioning system is no longer only for military purpose,while it has been widely applied to various livelihood purposes such as biological information,emergency rescue,public facilities and individual safety.While the most frequently used to identify the coordinates of users is global positioning system (GPS),however,it tends to be interfered by indoor buildings such that it cannot be effectively used in indoor environment.Recently,wireless sensor network has become a trendy research topic,the positioning service of indoor positioning system can be achieved by the measurements of received signal strength (RSS)or link quality indicator (LQI).In this paper,the average RSS is ?rst adopted for reducing the noise interference of LQI,and then the object to be detected will be trained by radial basis function network (RBFN)with the capability of identifying the environment of location.ZigBee module will then be integrated to realize a set of convenient wireless indoor positioning system with low cost.In addition,multiple similar arti?cial neural networks within the same region will be adopted to further improve the positioning accuracy.Experiments shown that this study is capable of effective enhancement of existing IPS accuracy with the average error of indoor positioning at 2.8meters 100%comparing with other approaches.

Keywords Indoor positioning system áIntelligent wireless sensor network áZigBee áRBFN

1Introduction

Recently,the applications of wireless technology for por-table devices and for positioning of objects have been widely discussed (Alsindi et al.2004;Caffery 2000;Cheng and Lin 2009;Fang and Lin 2008;Jennic 2008;Kim 2009;Li and Pahlavan 2002;Papageorgiou et al.2005;Wang 2006;Zhang et al.2007,2008;Zhu and Zhu 2001).The so-called ‘‘wireless sensor network’’is a kind of wireless communication technology for information detection of surrounding environment by a distributed network com-posed of huge amount of wireless sensors with low power consumption and low cost through self-organized com-munication.Wireless sensor network can be applied to various ?elds including biological information,military battle ?eld,industrial control,intelligent building and family care (Han and Lim 2010;Han et al.2011;Li 2007;Pablo Garc ?0a Ansola 2012;Sung and Hsu 2011;Tekinay 1988;Tseng et al.2010;Sung et al.2010;Wang 2006;Xinrong 2007;Zhang et al.2008).However,among numerous application examples of wireless sensor network,sensors must ?rst identify own positions before realizing the positioning and tracking of external targets (Chien 2006;Chuan 2008;Dye 2009;Fang and Lin 2008;Huang et al.2009).Along with the development of positioning application of wireless sensor network,more attentions have been drawn to the indoor positioning system (IPS)of intelligent robot in recent years (Daniel et al.2009).For example,in large public facilities such as museums,schools,or government agencies,service robots have been used for the positioning of navigation and tour guide.Or robots can be sent out for exploration,searching,mapping and rescuing (such as nuclear power plant accident in Fukushima Japan 2011)in unknown indoor environment to avoid direct human encounter of unidenti?ed danger.

Communicated by A.Di Nola.

L.Luoh (&)

Department of Electrical Engineering,Chung Hua University,707,Sec.2,WuFu Rd.,Hsin-Chu 30012,Taiwan,ROC e-mail:lluoh@https://www.360docs.net/doc/8c14976556.html,.tw

Soft Comput

DOI 10.1007/s00500-013-1067-x

The most well known outdoor positioning technology is the global position system(GPS),yet there must be direct line-of-sight between satellite and receiver in an unshielded environment(Alsindi et al.2004;Lee and Chung2006; Papageorgiou et al.2005;Tekinay1988).For the realiza-tion of IPS by wireless sensor network technology,several sensors with?xed known positions will be set up for cal-culating the positions of receiving nodes previously unknown such that the correct reference coordinates can be obtained.As for the mechanisms for estimation of node position,there are two positioning methods as range-based positioning calculation and range-free positioning calcu-lation(Tekinay1988)for frequently used for radio fre-quency identi?cation(RFID),Bluetooth and ZigBee. Among them,RFID is a passive device mainly providing positioning services of shorter distance such as logistic control and tour guide services,where the user must install additional reader on the robot to be read while being close to the target(with tag).Bluetooth is similar to RFID but small region.As for ZigBee,it provides mid-range sensing with low cost,low power,low complexity and high sca-lability mainly for personnel monitoring and tour guide services(Alsindi et al.2004;Caffery2000;Zhang et al. 2008).Many positioning methods have been applied to wireless network including‘‘Time of Arrival’’(TOA) (Alsindi et al.2004)‘‘Time Difference of Arrival’’(TDOA)(Zhu and Zhu2001),‘‘Arrival of Angle’’,(AOA), or‘‘Difference of Arrival’’(DOA)(Caffery2000)and ‘‘Received Signal Strength’’(RSS)(Li and Pahlavan2002; Parker and Valaee2007;Papageorgiou et al.2005;Zhang et al.2007).Since the positioning system following IEEE 802.11standard usually consumes more electricity,it is not the optimal solution for long-term tracking.There are numerous existing challenges and issues such as the han-dling of fading channel,energy loss due to wave refraction and re?ection,and multipath interference leading to inability of accurate position estimation(Li and Pahlavan 2002).However,while ZigBee hardware with low cost and low complexity is capable of effective acquisition of measurement value of RSS(Cheng and Lin2009),this study is mainly for constructing an IPS with certain accu-racy.The focus will be on the utilization of ZigBee with low power consumption and high scalability,and RSS measurement techniques,in conjunction with RBFN net-work as the algorithm to realize a robot IPS.As indicated by the results of multiple experiments,an average posi-tioning error of1.47m100%can be obtained while the position estimation has been conducted based on multiple RBF networks,while the overall average error is within the range of2.8m100%.

The structure of this paper is as follows.In Sects.2,3, the related knowledge and the proposed novel system structure have been introduced.Section4discussed the experimental results and comparison analysis,while the conclusion and future outlook of this paper can be found in Sect.5.

2Positioning technologies and ZigBee

While people have been exploring how to introduce robots into daily lives in additional to the military and industrial applications,thus,more focuses have been put on the research on IPS of robot.Among wireless sensor networks, the ZigBee features such as easy installation,ultra low power consumption,and low statistics transmission have made it popular recently after RFID.

2.1Comparisons among IPS technologies

The more frequently used IPS technologies are infra-red (IR),ultra sonic,and wireless local area network(WLAN) etc.,and the comparisons among their characteristics are as shown in the Table1and Fig.1.

There are four frequently used technologies based on the measurement of distances or angles between nodes:‘‘Angle of Arrival’’(AOA),‘‘Time of Arrival’’(TOA),‘‘Time Difference of Arrival’’(TDOA),and‘‘Received Signal Strength Indication’’(RSSI).(Kegen and Jay Guo2009).

2.1.1Angle of arrival

Angle of arrival(AOA)is to determine the position of moving target according to the angle direction of arrived signal as Fig.2.The position of moving terminal can be assured by Eq.(1).

y p?x pátan h1ty1àx1átan h1

eT

y p?x pátan h2ty2àx2átan h2

eT

&

e1T

For multiple receivers,the equation can be extended as (2)for more accurate calculation.

y p?x pátan h1ty1àx1átan h1

eT

y p?x pátan h2ty2àx2átan h2

eT

...

y p?x pátan h nty nàx nátan h n

eT

8

>>>

<

>>>

:

e2T

However,this AOA technique relies heavily on the directional precision of antenna where additional antenna array must be installed leading to greatly increased cost.

2.1.2Time of arrival

Time of arrival(TOA)is calculation of distance between the detected target and the base station according to signal

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transmission time,and using algorithm as Fig.2.The dis-tance between receiving node and signal source can be calculated as:

R i?ct ie3Twhere c is the speed of light,t i is the signal transmission time detected by receiving node i,and R i is the signal transmission distance detected by receiving node i.That is, we can get a circle with signal source on the circumference as:

R i?

????????????????????????????????????????

ex iàxT2àey iàyT2

q

e4Twhereex i;y iTis the position of receiving node i and(x,y)is the position of target signal source.If there are three receiving nodes,then following equations can be obtained: R1?

??????????????????????????????????????????

ex1àxT2àey1àyT2

q

R2?

??????????????????????????????????????????

ex2àxT2àey2àyT2

q

R3?

??????????????????????????????????????????

ex3àxT2àey3àyT2

q

8

>>>

<

>>>

:

e5T

In ideal situation,the three circles obtained from the measurement results of these three receiving nodes will intersect at one point,and this point is the position of target signal source(x,y).For this method to accurately determine the time delay of signal transmission,all nodes must be kept synchronized(Fig.3).

2.1.3Time difference of arrival

Here two signals with different transmission speeds are transmitted from transmitting nodes simultaneously.The calculation of distance between these two nodes is con-ducted according to the transmission speeds and the arrival times of these two signals(T1and T2)as Fig.4,the known two transmission speeds C1and C2,and the distance between these two nodes is D,such that:

Table1Comparisons with other settled methodologies

Principle Advantages/disadvantages

Booth-tooth Distance is measured from

signal strength

NLOS,small size,short

range but low power,

operate on small region,

unstable with low noise

rejection

RFID RF NLOS,short range

(several meter6–10m),

low cost

Ultra-wideband Narrow-pulse(ns)

transmission

High-penetrability,low

power,low complexity,

high multi-path rejection

Ultra sonic After ultra sonic wave is

emitted,the different

cross-sections re?ection

from objects will be

observed Susceptible to environmental and multi-path interference, high cost

IR Distance is measured from

the arrival time of

received re?ection Line-of-sight(LOS) transmission,short range,susceptible to sunlight interference and accuracy due to small emission angle,low penetrability and fail on shelter,high cost

WLAN Position estimation based

on the T/R of wireless

signals,IEEE802.11Small range1–20m,high power,wireless signal is susceptible to interference from obstructions

ZigBee Wireless sensor network NCLO,700m for

hardware using in this

paper,high ef?ciency,

low power,low cost

ZigBee-based intelligent indoor positioning system

D ?eT 1àT 2T

C 1C 2C 1àC 2

e6T

Time synchronization is necessary for both TDOA and TOA.However,the advantage of TDOA is the use of relative time of arrival instead of the absolute TOA for error reduction.

2.1.4Received signal strength indication

Received signal strength by multiple receiving nodes from transmission nodes are used for determination of the dis-tance between receiving node and transmitting node according to the corresponding relationship between transmission distance and signal attenuation established by transmission model in real environment.In addition,it also relies on several factors such as the accuracy of distance estimation,quantity,density and locations of receivers,and variables of onsite environment.2.2IEEE 802.15.4and ZigBee

Power supply for sensor installation is a crucial concern for wireless network technology especially for the demand for installations of large amount of sensors in outdoor envi-ronment.This is how the ZigBee technology was born as a wireless network technology.ZigBee Alliance (2009)and IEEE have jointly formulated the IEEE 802.15.4standard protocol with low power consumption,low data transmis-sion and low cost as shown in Fig.5.The IEEE 802.15.4standard protocol is shown in Fig.4(Lu et al.2008).2.2.1Network topology

In the physical layer of IEEE 802.15.4,there are two kinds of hardware nodes:Full Function Device (FFD)and Reduced Function Device (RFD).In terms of software function,network nodes can be categorized as PAN Coordinator,Coordinator,and Device (also known as End Device in ZigBee protocol)as described in Table 2.

In terms of network connection,IEEE 802.15.4provides three basic types of network topologies:

2.2.1.1Star topology As shown in Fig.6,star topology is a network formed by a PAN Coordinator at the center position connected to surrounding nodes,where these surrounding nodes are called end device,which can only communicate with the PAN Coordinator at the center.2.2.1.2Tree topology Tree topology structure is a par-ent–child relationship.There is a mother node for each node other than PAN Coordinator,and there can be mul-tiple child nodes for each node.Each node in the network can only communicate with its mother node or child node,while each mother node can be the Local Coordinator for its child nodes as shown in Fig.7.

2.2.1.3Mesh topology In mesh topology,in addition to one node capable of becoming the PAN Coordinator,mesh-like interconnection can be found among all nodes.Some but not all of the nodes can be directly used for information transmission as shown in Fig.8.

Application

Application Layers

Security

32-/64-/128-bit encryption Network

Star/Mesh/Cluster-Tree

MAC Layer

PHY Layer

868MHz/915MHz/2.4GHz

Silicon Zigbee Stack Application

User

ZigBee Alliance

IEEE 802.15.4

Fig.5IEEE 802.15.4/ZigBee protocall and structure Table 2Node function

Software function of node

Node type PAN coordinator

Assign the PAN ID to network,and manage

FFD

Frequency searching and assignment Connect ability with other device Routing ability

Package reception and transmission

Coordinator

Connect ability with other device FFD Routing ability

Package reception and transmission

End device

Connect with PAN

FFD/RFD Package reception and transmission

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2.2.2Software structure

There are two layers in the software con?guration within the node of IEEE802.15.4as shown in Fig.9.

Interaction among applications are conducted through the Stack API of802.15.4and the Stack Layers of IEEE 802.15.4.The interactive access to hardware registers by applications is conducted through integrated peripheral equipment API and integrated on-chip peripheral equip-ment.In hardware layer all kinds of interruptions can be generated and sent to every software module through interruption control codes.In addition,the following fea-tures can be used for software design including(1)‘‘Clear Channel Assessment’’(CCA)for detection of current status of communication channel;(2)Link Quality Indicator (LQI)is a kind of measurement of RSS Yet the variation range of LQI value is larger than RSS value such that it has higher resolution.

2.3Arti?cial neural network algorithm

Arti?cial neural network(ANN)has the information pro-cessing capability similar to biological neurons with basic model as shown in Fig.10.There are multiple inputs x0x1;...;x p and one output y for each arti?cial neuron,and the relationship can be described by the equation below: y j?u

X p

i?1

w jpáx pàh j

!

e7T

where w jp represents the weight from the p th dimension to the j th arti?cial neuron,h j?w j0represents the threshold value of this neuron,

P p

i?1

w jiáx i represents the overall input obtained by the j th arti?cial neuron with physical meaning as the membrane potential at axon hillock,and ueáTrepresents activation function.

u veT?expà

v2

2r2

e8Twhere r is the real number positive constant.

2.3.1Competitive learning algorithm

The single layer neural network based on competitive learning algorithm(Su and Chang2007),which is also known as Kohonen rule or‘‘Winner-take-all learning rule’’, is as shown in Fig.11.This learning algorithm is usually used for cluster analysis,which is to?gure out the structure and cluster relationship of data itself with no prior classi-?cation information.If we assume that the N th dimension input can be represented by X:

X?x1;x2;...;x N

? Te9TThe weight vector of the j th arti?cial neuron is as shown in(10):

w j?w j1;w j2;...;w jN

??T

j?1;2;...;Ke10Twhere K is the number of selected arti?cial neurons.The steps are as shown below:

ZigBee-based intelligent indoor positioning system

Step 1:competitive phase :winner is selected.

The arti?cial neuron with the smallest Euclidean dis-tance between input vector X and weight vector w j is the winner as shown in (11):

d X eT?min j

X àw j

;j ?1;2;...;K

e11TStep 2:reward phase :the weight vector of winner is

adjusted.

w j n t1eT?w j n eTtg X àw j n eTàá

e12T

where g and n are the number of iterations of learning speed and learning process.

Step 3:iteration phase:If the number of iterations has reached,the training must be stopped.Otherwise the training will be resumed from competitive phase.2.3.2Radial basis function network

The RBFN is a typical multi-layer feed-forward network with rapid learning capability (Su and Chang 2007).Fig-ure 12shown a three-layer RFBN.If we assume the input dimension as p and the number of neurons in hidden layer as J ,then the output can be shown as:F x eT?

X J j ?1

w j u j x eTth ?

X J j ?0

w j u j x eT

e13T

where x represents input vector,w j represents the weight

value from the j th arti?cial neuron in hidden layer to the arti?cial neuron in output layer,h ?w 0represents adjustable offset,and u j x eTrepresents the basis function of output value of the j th arti?cial neuron in hidden layer,which is a Gaussian function with de?nition as (14

):

Fig.9Basic software

con?guration of IEEE802.15.4

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u j x eT?exp à

x àm j 2

2r 2j

!

e14T

where J represents the number of arti?cial neurons in hidden layer,m j represents the center position of the j th Gaussian function,and r j represents the standard error of the j th Gaussian function.

Two phases of learning processes are included in the RBFN.The learning of nodes in hidden layer is mainly about using non-supervision method for adjusting the adjustable parameters m j and r j ,while output nodes are adjusted by supervision method adoption of ‘‘Last Mean Square Algorithm’’(LMS)for network parameters.The LMS is by the gradient descent method.E n eT?1

y n àF x n eTeT2

e15T

where F x n eTis the n th output value,and y n represents the expected output of the n th input data.According to the selected basis function as (6),the adjustment equations for w ,m j and r j are derived as:w n t1eT?w n eTàg

o E n eTo w n eT

?w n eTtg y n àF x n eTeTáu x n eT

e16T

m j n t1eT?m j n eTàg

o E n eT

o m j n eT

?m j n eTtg y n àF x n eTeTáw j n eTáu x n eT

á1r 2j

x n àm j n eTà

áe17T

r j n t1eT?r j n eTàg

o E n eTo r j n eT

?r j n eTtg y n àF x n eTeTáw j n eTáu x n eT

á1r 2j

x n àm j n eT

2e18T

where g is learning rate,meanwhile

u x n eT?u 0x n eT;u 1x n eT;...;u J x n eTh i T

e19Tu 0x n eT?1e20T

and

w n eT?h n eT;w 1n eT;...;w J n eT? T

e21T

The key to the technology of RBFN is to conduct dynamic adjustment of cluster center according to the actual varia-tion of sample set,and its learning rule can be regarded as the best solution for optimization problem.

3The proposed IPS

3.1Design concept

Currently the research on context-awareness system has

become more and more popular with robot playing an important role.The IPS proposed is designed by integrating the application of ZigBee hardware,and the RBFN esti-mation algorithm is used for achieving the required accu-racy.First,RBFN is used for conducting model of environment characteristics.It is divided into of?ine phase and real time phase.Of?ine phase includes setting of experimental environment,selection of sampling points,and measurement.Real time phase is all about the follow-up veri?cation and analysis of experiments.The architec-ture is as shown in Fig.13.

The positioning method as shown in Fig.14by ?rst placing three sensors with known positions in indoor envi-ronment,and then the strength of signal sent from sensor to target (robot)is used to estimate the position of

robot.

Fig.12RBFN structure

Senser Node1

Senser Node2

Senser Node3

Target Node

RS-232

Fig.13The proposed localization con?guration of ZigBee

ZigBee-based intelligent indoor positioning system

3.2Pre-processing for received signal

Basically,signals transmitted from sensor nodes must be received for a period of time.In other words,signal mea-surement is susceptible to environmental effects such as people walking,etc.The effects of these interference fac-tors can be reduced by adopting pre-processing of received

signal(value in the box)as Fig.15.

3.3Overall system

The ZigBee development kit(model number:FT-6250/FT-6251)developed by Fontal has been adopted for measuring LQI,and the estimated algorithm is RBFN.The complete system is Fig.16.

Figure16is the proposed function block diagram of robot IPS,where the positioning procedure can be divided into two phases.(1)The averaging LQI values of envi-ronmental will be collected.Then it can be input into RBFN for training.The cluster classi?cation is conducted for all LQI values in the database through competitive learning to de?ne the parameters of RBFN.(2)The real time LQI values will be thrown into the trained RBFN for veri?cation as shown in Fig.17.

3.4RBFN-based localization algorithm

3.4.1Competitive learning algorithm

The main task of competitive learning algorithm here is the cluster analysis of stored training sample sets for identifying the cluster center vector of the training sample sets.The inputs in Fig.17are(x,y|LQI1,LQI2,LQI3),where(x,y)represents the coordinates of the point to be measured.Follow the similar steps as Subsect.2.3.The number of neurons in set in hidden layer and the sample is selected in Fig.12,where

X?LQI1;LQI2;LQI3

? Te22TIn addition,the cluster center vector of initial con?guration is selected from input training for the?rst time.The winning neuron in hidden layer is calculated by (11).The weight vector of the winning neuron is adjusted by(12).The calculated cluster center vector m j and standard deviation r j are then saved for the con?guration of RBFN,and the learning procedure is shown as Fig.18..

3.4.2Radial basis function network

We?rst use the competitive learning algorithm for deter-mination of initial cluster center vector m j and standard deviation r j,then the RBFN in Fig.12is used for training of environmental positioning model.

Step1:the result of competitive learning algorithm is used for initiating the cluster center vector m j and standard deviation r j of RBFN.The weight vector w,learning rate is g,and convergence conditions are also set.A proper ini-tialization of RBFN are given as6,000iteration,one out-put,three hidden neuron,three input vector,and initial weights with-1–1.

Step2:this is the feed-forward phase where the input training sample is sent into the network during the n th learning such that the output of this learning can be calculated.

Step3:this is the back propagation phase for calculation of mean square error of expected outputs of network out-puts and training samples.

Step4:the parameters of RBFN such as w,m j,r j and h are adjusted simultaneously in the opposite direction of the gradient of mean square function.

Predefined Environment

Model

Localization Algorithm

Estimated Position of Target

RSS

Sensor

Fig.14RSSI localization con?guration

Neural network

training

RS-232

Sensor Node 1Sensor Node 2

Sensor Node 3

Target Node

Collected

LQI datum

Build map via

LQI datum

Trained neural

model Training Stage

Positioning Stage

Fig.16System function block diagram

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Step5:checking of whether or not the convergence conditions have been met.Otherwise it will go back to Step 2for continued training.Number of iterations will be assigned here as the set convergence condition.

Step6:output of the estimated coordinates of the position of measured target.

Here the number of vector centers is determined based on

the number of inputs.For example,if the number of inputs is three and the determined number of vector centers is three or four,the trained arti?cial neural network will perform better.The whole procedure of RBFN is shown as Fig.19.

3.5Establishment of experimental statistics

The selected experimental environment is a7.26916.5m rectangular space on the third?oor of Engineering Build-ing I of Chung Hua University as Fig.14,where S1,S2,S3 are the transmission nodes,and white and red nodes are the nodes of target measurement and testing(Figs.20,21).In this experiment the?eld measurement is adopted for constructing the required database,while random distri-bution sampling approach has been conducted,and49 target nodes are selected for LQI.5LQI values from three transmission nodes will be recorded for each node to establish the database of this site,where38white nodes selected from the49nodes of moving target are used as sampling nodes for the training of RBFN.Two strategies are proposed.Strategy1:a single network is given for whole environment.Strategy2:the experimental environ-mental will be divided into four independent areas and multiple neural networks will be used.After the estab-lishment of network,the remaining11red nodes from database will be used as the tested nodes.

Refine neural network number

Input training

samples

Samples clusting by competition algorithm

Comfirm

cluster center

Y

N

Converge

Start

A

End Fig.18The learning of competition algorithm

Initialization

Forward step

Back propagation

step

Define cluster

center and divition

Parameters

adjust

Converge

Target position

estimation and

localization

Y

N Input training

samples

Start

A

A

End

Fig.19The training procedure of RBFN

ZigBee-based intelligent indoor positioning system

3.6Software/hardware implementation

FT-6200(Jenic,Surewin2010)kit includes FT-6250and FT-6251is as Fig.15with32-bit RISC compatible, 2.4GHz IEEE802.15.4communication protocol,and 64kB ROM and96kB RAM.Development platform developed by Jennic is used for program development.

For FT-6250/FT-6251,data is not transmitted to each other at any time among all nodes.Instead,the polling approach is adopted.When the Coordinator as an unknown node has assigned certain End Device(as a known node)to transmit data,this End Device will start transmitting own data.It can avoid signal congestion caused by simultaneous data transmission of every End Device leading to the so-

Antenna

I/O port Ext ension

Button

Serial Port

LED

Power(b).FT-6251

Tempreture

FT-6250/FT-6251hardware(Surewin2010)

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called‘‘Signal Collision’’.The software is using C/C?? language.Moreover,the speci?cation of FT-6250/FT-6251 is shown as Table3.

Remark1According to the FT-6250/FT-6251speci?ca-tion(Jennicy2008),the time T s for a package to be transmitted is0.008s,the time T r or listen is0.2s.Given 1h duty cycle T the normal number of transmission N s nd reception N r are8and4,respectively.Thus,the idle time T i is about3599.136se?TàeN s T stN r T rTT.Also the amp consumption of transmission A s sleep A i and listen A l are100,0.03,and70mA/sec,respectively,the total Amp consumption for Jenic’s FT-6250/FT-6251can be calcu-lated byeN s A s T stA i TtN r A l T riT.That is the total Amp consumption is about170.37408mA,and the average consumption is0.047326133mA/sec(170.37408/3,600). In other words,with the mounting Li battery1,000mAh (For a general3A battery,the capacity is about 1,700–2,200mAh)inside FT-6250/FT-6251,it can be operated almost2.4years.

Remark2In fact,for attaining larger operate range (700m,see Table3),FT-6250/FT-6251given larger Amp consumption for transmission.For general,the ZigBee module can be operated longer than2.4years.4Experiment results and comparisons

Here,the effects of several kinds of arti?cial neural net-works and all parameters on positioning accuracy have been tested such as the effect of number of arti?cial neu-rons in network hidden layer on positioning accuracy,and the effect of size of training area on positioning accuracy.

4.1Effect of different network

The comparisons among(1)Back Propagation Network (BPN),(2)RBF,(3)RBF integrated with Kohonen learning rules,and(4)other approaches are given,where two hid-den layers have been adopted by BP,are as Table4.The observation meets the expectation where the RBFN inte-grated with Kohonen learning rules has best performance.

4.2Effect of neuron number

Based on the comparisons among three kinds of arti?cial neuron numbers in hidden layer,network training error analysis is conducted by using3,4,and5arti?cial neurons in hidden layer.The trained RBF network will be input into testing nodes for testing,and the error results of testing nodes are as shown in Table5.

It is shown in Table5that the minimum average error takes place when there are four arti?cial neurons in hidden layer,while Fig.22is about the conditions of errors with different numbers of arti?cial neurons in hidden layer.It is indicated that when there are four arti?cial neurons in hidden layer,the error within90%of test sample is less than4m.However,the error result is not decreasing with increasing number of arti?cial neurons in hidden layer.

4.3Effect of training area size

As shown in Figs.23and24,a great improvement is achieved,the use of multiple RBF networks in different

Table3FT-6250/6251speci?cation Item Speci?cation

RAM size96KB Flash size128KB Data rate250kb/s

Frequency band and operating channels 2.405–2.480GHz Channel11–26

Receive sensitivity-88dBm

Transmit range Indoor(open of?ce

environment)

100m

Outdoor(open

space)

700m Available transmit-16to14dBm

Power setting6steps of control

Antenna type Omni dipole antenna with IPEX connector Power draw1W maximum

Input and output Serial RS-232

ADC4input12-bits

resolution

DAC292input

11-bits

resolution

Comparator0/5/10/20mV

hysteresis level Sensor range Temperature0–70°C

Humidity5–90% Dimension6191369234mm Table4Error comparison for different network

Average error(m)RMS error(m)

BP 4.87 5.07

RBF 3.96 4.48

RBF/Kohonen 3.35 3.44

Table5Error comparison for different neuron number

Average error(m)RMS error(m)

n=3 3.35 3.44

n=4 3.01 3.10

n=5 4.04 4.40

ZigBee-based intelligent indoor positioning system

partitions of the same environment is going to affect the accuracy largely.There are four small partitions in this environment,each with one RBF network assigned for network training.The errors of testing results will be compared to the error of single RBFN prior to the partition,and the other settled methodologies for indoor positioning as shown in Table 6.

In Table 6it is indicated that the positioning by using multiple RBF networks in partitioned environment has better accuracy than the use of single RBF and other approaches.The main reason and signi?cance of this paper is,during training process RBFN it retains memory of certain signal interference factors caused on reception of LQI in individual region such that the environmental interference factors can be reduced leading to reduced errors.The positioning precision can be attained to 3.01m 100%and 2.8m 100%for single/multi-network,respectively.Moreover,it is 1.47m at 90%in some excellent condition.However,although the use of more RBFN will enhance accuracy,the analysis of variation of LQI value received in indoor environment is still necessary for determination of most appropriate number of RBFN to

be used.The use of excessive number of RBFN will occupy too much memory if it failed to enhance the posi-tioning accuracy.

Remark 3For general communication problem,owing to the lots of interference from environment,it is always an inevitable and critical challenge especially in wireless network.For building the electrical magnetic model of positioning environment,the RBFN arti?cial neural net-work specially is proposed in this paper to describe the nonlinear relationships and environment characteristics (including interference and obstacles model)between tar-get and each node or APs (access point).That is,the target position can be computed (need not to consider the infer-ence characteristic again)by RBFN built dynamical model (data base)after of?ine training procedure with inference characteristics in hand.

Remark 4For the follow-up veri?cation and experiment procedure of RBFN,of course,the estimated position error might arose in real word.For example,wireless network is everywhere now.Fortunately,the channel of WIFI is not continuously,the ZigBee model can be operated in dif-ferent channel to avoid the inference situation as much as possible.Surely,the in?uence is worst when there is an inference source such as generator,transformer,etc.,exists in the harsh environment.

5Conclusion

In this paper the development of the use of arti?cial neural network for robot indoor positioning algorithm has

been

Fig.22Cumulative error for different neuron number

Fig.24Cumulative error for single and multi-RBFN

L.Luoh

proposed.Based on the integration with ZigBee module,an intelligent IPS with low power consumption,high scala-bility,and construction simplicity has been designed.The veri?cation of IP algorithm with multi-RBFN has given better accuracy comparing with other approaches.The accuracy can be also enhanced by adjusting the number of hidden layers within certain range.It is applicable not only for robot IPS,but also more indoor information and ser-vices,such as personnel monitoring and logistics man-agement.It also provides various features such as greatly enhanced convenience for onsite provisioning,high feasi-bility,and reduced cost.

Acknowledgments This research was originally creative works and supported by the National Science Council,ROC,under Grant NSC 100-2221-E-216-007.The authors thank the reviewers and editor for their valuable comments and opinions on this paper. References

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Table6Comparisons of average error for existing systems System Algorithm Precision

ENRADAR(Bahl and Padmanabhan 2000)Nearest neighbor with

environment pro?ling

3.16m at90%

RADAR(Bahl and

Padmanabhan2000)

Nearest neighbor 2.1m at38%

Prasithsangaree et al. (2002)Weighted k-nearest

neighbor

7.2m at75%,

12.2m at95%

Youssef et al.(2003)Bayesian 2.1m at90% Haeberlen et al.

(2004)

Bayesian3m at97%

Brunato and Battiti (2005)Neural network and

weighted k-nearest

neighbor

4.9–

5.2m at

90%

Single-network RBF/Kohonen 3.01m at100% Multi-network RBF/Kohonen 1.47m at90%,

2.8m at100% ZigBee-based intelligent indoor positioning system

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L.Luoh

POS机常用故障排除

P O S机常用故障排除 Document number:NOCG-YUNOO-BUYTT-UU986-1986UT

常见故障排除 1、到账时间问题 ?对于提现选择工行、农行、招行、建行、交行、中信、浦发、广发、平安、光大、深发、民生这12家银行作为提现银行的,可以保证当天的交易,第二天一定到银行卡账户。 ?选择其它银行作为提现银行,可能会在周末不处理提现,需要到星期二才能收到款项。 2、出现MAC校验错 ?重新签到再交易即可 3、出现12-无效交易如何处理 ?借记卡可刷,信用卡刷卡报12,首先确认所刷的金额在刷卡额度以内,如果没有超出限定的额度,请咨询银联 ?4、出现97或者25如何处理 ?交易一直正常,在做预授权撤销、预授权完成或者撤销消费时候出现97或者25提示,请商户及时联系银联。 5、出现96-系统异常如何处理 ?可以尝试再刷一次 ?如果尝试再刷一次还是异常,请联系银联 6、出现08如何处理 ?尝试再次签到即可 7、出现2348、2237如何处理 ?一般是网络原因造成的,请查看下网线或者SIM卡是否插好,如果是移动POS,可以尝试移动一下位置再次尝试 8、出现03如何处理 ?可联系银联 9、刷卡的时候显示串口未连接 ?可联系银联 10、签到成功,查询也能成功,但消费就会报错,提示不支持交易 ?可能是选择屏蔽了某些交易类型,可联系安装POS的工作人员修改配置 ?如果修改配置还是不可用,可联系银联 11、机器无法通过自检或者机器按键无反应等故障

?POS机具有自我保护功能,如果遭遇强烈碰撞(如摔到地上),会造成机具无法使用,请联系安装POS机的盛付通工作人员处理。 ?POS机无法使用,请联系安装POS机的盛付通工作人员处理。 12、签到失败,提示数据接收失败 ?可能是SIM卡欠费或者故障造成,可联系安装工作人员更换SIM卡 13、外接键盘问题 ?如果要使用外接键盘,需要在机具设置时就要选择使用外接键盘,选择使用后,必须使用外接键盘。 ?如果机具设置时没选择使用外接键盘,则不能使用外接键盘。 ……每次的取款限额是2000元。信用卡支付提示超出金额限制如下:一、最大信用额度就是刷卡或交易超过了本信... ……4,插卡消费时,pos机显示“该卡有电子现金应用是否使用”时如何选择闪付时有时收银员要求输入密码... ……不对,一般消费类交易,你都要按否因为电子现金交易需要该卡持卡人提前将钱圈存到银行卡的电子现金账户,... ……这台终端已经被对方服务器挂起了,就是不在正常使用的机器序列中。问服务商吧 ……在POS机结账大概有几个步骤:1、操作员输入消费金额。2、客户刷卡C,客户输入密码;3、POS机拨号... ……你是用的机刷的吗 ……按确认选择管理然后选择结算就可以,只是机器存储的消费信息已经留存满了,需要先结算清空,请采纳 ……打电话给盛付通,让他们协助处理,或者让持卡人联系发卡银行。 ……POS机会对一些被冻结的卡,过期卡,伪卡,受限制的卡进行识别,如果识别出,就会提示交易失败!如果正常... ……以前ic卡读卡错误的时候可以刷磁条交易,也就是降级操作,三种情况会出现降级操作,一个是pos机本身故...

POS机操作说明

一:系统设置: 1:设置门店信息。 2:设置商品信息。 在基本共通---商品设置 可设置: 零售价取值方法, 商品建档必须选择最小类选中, 新品默认值 自动产生货号设为10位,类别取2位,供应商取后3位(最好用国际条) 调价通过调价单调价 pos设置中,默认会员不能手输,默认不记录收银日志 采购设置中默认订单有效期为一个月 采购设置中选中按主供应商选择商品,以防止商品输入错到其它厂商 二:供应商,商品 1:类别分三层,每层代码长度为2 2:商品建档必须选择最小类选中 3:商品有三种编码,货号(可用条码),自编码(可不设),助记码(拼音简写) 4:购销,代购允许一品多商,联营不允许 购销:按采购金额进行结算。 可一品多商。 可管库存(正常商品) 可不管库存,即为大码,可对应多个单品,无库存,无成本毛利,进货只记帐款,不影响库存 代销:按销量与进货结算货款。 在结算管理中的代销帐款中结算,进入后输入厂商,点击“计算帐款” 代销商品录入时必须选择管理库存 联营:按销售额提成。 不能一品多商 同一扣率的商品可代表多个商品 不管理库存,不做进货,成本以销售额与扣率计算 联营商品不能下订单 商品录入时,联营扣率时输入相应的小数而非百分数 租凭,自产这两块不用 5: 录入商品时,附加条码在保存后再添加,附加供应商也可。 商品录入后,前台立刻生效 6:最低售价即为无论做什么,最低的价格是这个 7:捆绑商品 改包销售:有两种方式 捆绑销售: 用于礼篮等,不能进货,不维护库存。销售时自动冲减成份商品(日结后成功) 录入时选择“捆绑商品”,再在组合商品中设置成本商品

三:采购 1:使用人工订货 2:订货时“商品”键要选择厂商别才能调出商品 3:联营商品不能下订单 4:退货时直接做退货单审核生效,不用做入库 5:对于经常性采购商品可下长期订单,不用每次做单,只是收货时输入数量限可四:调价 1:永久变价在基本共通------调价 可调进价,售价,会员价 日期选择生效日,默认为当天 2:促销变价营销管理--- 促销特价单 日期从今天开始则立即生效,结束日当天为最后一天 每单限量,显示在POS机特价列,全场限量售完后自动恢复原价3:时段变价营销管理--- 时段特价单 时段特价单比促销变价优先级高 4:超量变价 超量变价优先级小于促销变价,也小于时段变价 5:超额奖励 购满多少元可再用多少钱购买超值物品 可设多个档次,比如100,200两个,但只能选其中之一的商品 可设最多可买超值物品的个数限制 五:盘点 1:生成盘点号(可选全盘,类别,单品) 2:点货(可在仓库管理中选中允许POS机盘点,记得盘点后删除) 3:盘点差异报表查看,修改在点货处修改 4:盘点差异处理(可去除不调整的单品)审核 六:收银 收银一旦进入付款状态,则不允许再次输入商品,要注意(POS设置中“按结算可 重新进入销售”可以去消此项 七:日结 在销售管理中---日结执行,每天晚上营业结束后执行 注:每月1号执行完日结后,还要做月结(在综合分析中----月结) 八:生鲜 生鲜商品货号统一为五位号码 折分商品如半边猪折分成五花肉等 半办猪建资料时,选择“自动转货”,(还有称重方式,但与此无关) 在商品组合中,材料中加入五花肉等,不需填入数量 销售时,买五花肉等时,自动减白条肉库存,五花肉等不产生负库存 可做第二级转换 加工商品如熟食红烧排骨

瑞银信公网POS终端参数设置说明

瑞银信公网终端通讯参数设置说明1.GPRS公网参数设置: 1-1.APN设置:cmnet 1-2.主机IP:119.254.93.74(或119.254.93.76) 1-3.主机端口:9909; 1-4.备份IP:119.254.93.76(或 119.254.93.74) 1-5.备份端口:9909 1-6.TPDU:6000060000 接入号码保持原设置不变,如不能连接,可清空。 2.CDMA公网参数设置: 2-1.CDMA号码:#777 或不设置。 2-2.主机IP:119.254.93.74(或119.254.93.76) 2-3. 主机端口:9909 2-4.备份IP:119.254.93.76(或 119.254.93.74) 2-5.备份端口:9909 2-6.用户名:card 2-7.用户密码:card 2-8.TPDU:6000060000

https://www.360docs.net/doc/8c14976556.html,N POS (网线)通讯参数设置 3-1.本地IP:设置为与网关同一网段内的地址(例如:192.168.1.35 或192.168.0.35); 用电脑查看本地IP的路径:控制面板—查看网络状态和任务—本地连接—详细信息。查看IPv4地址。 注意:同一IP地址不能同时连接两台或两台以上上网设备。 3-2.子网掩码:255.255.255.0 3-3.网关:设置为路由器默认网关(例如:192.168.1.1 或 192.168.0.1); 用电脑查看网关的路径:同上。 3-4.主服务器IP:119.254.93.74(或119.254.93.76) 3-5.主服务器端口:9909 3-6.备份服务器IP:119.254.93.76(或119.254.93.74) 3-7.备份服务器端口:9909 3-8.TPDU:6000060000 备注: 1、如LANPOS可以动态获取IP信息,则无需手工设置本机IP、子网掩码、网关。例如:新大陆机型、华智融机型。 2、如LANPOS不能动态获取IP信息,则参照以上说明,设置本机IP、子网掩码、网关。例如:百富机型、新国都机型。

POS机常见故障和处理方法

POS机常见故障和处理方法 编辑:oa161商务办公网 ◆POS结算时将上日买卖同时带出或提示对账不平。 缘由及处置办法:这是因为POS终端软件不完善形成的,是软件毛病不是硬件毛病。依照POS终端软件需求,POS终端接到主机日切象征后,POS终端有必要到主机取回新的作业密钥,即是咱们往常说的需求POS报到,这时POS机有必要进行结算并清空昨天流水,然后才干进行新的流水作业。若是POS结算带出昨天流水或多日流水,阐明POS终端接到日切象征后只进行了密钥交流动作没有清空流水动作。呈现这种状况POS容易发生流水溢出致使POS流水号错和对帐不符等不可思议不能买卖毛病。结算不符,若是没有清空昨天流水或提早清空今日流水以及丢掉流水都会形成结算不符。结算不符不影响POS买卖和商户资金入帐。 ◆POS多张卡买卖显现"无效卡号" 缘由:现无效卡号的缘由是POS机磁头未读出磁条卡上的三磁道信息,上送主机回来后POS机屏幕上就会呈现无效卡号提示。 处置办法:一是若是该台POS机对一切的磁条卡都不能读出磁条三磁道或二磁道,能够运用清洗磁头专用卡对磁头进行清洗既能够正常读卡,若是仍不能读出,就需求替换磁头;二是若是磁条三磁道丢掉就有必要替换磁卡;三是匀速划卡即可。 ◆电话线拨打电话正常,但通话中“沙沙”的电流搅扰声很大,POS买卖提示“衔接失利”或许“承受失利”。 缘由及处置:替换一台新的机器试一下,判别是机器疑问,仍是线路疑问。若是是线路疑问就要查线路是不是有破损,若是是线路疑问就要查线路是不是有破损,与外线的接线是不是标准(是不是接线处有锈,致使触摸欠好)。若是是机器疑问通常是机器主板上的防雷管坏了导致,只能替换机器。 ◆POS提示"通讯毛病","请查看电话线路"无拨号音“等状况 毛病表象:商户在运用过程中,POS提示"通讯毛病","请查看电话线路"等状况,上笔买卖是正常进行的,呈现毛病提示后请商户查看电话线路能够正常拨打,POS上电话线接口无误.做重启开机从头报到,报到成功, 买卖依然提示"通讯毛病","请查看电话线路"等状况. 缘由及处置办法:提示“请查看电话线路”,不一样厂家POS机提示不一样,但迥然不同,意思差不多。请查看电话线路是POS和电话线缘由形成的,一是电话线的确没有与POS机端口衔接,当需求通讯时提示请查看电话线路,插好电话线即可;二是电话线与POS机衔接,但电话线与POS机衔接端口不正确,通讯时提示请查看电话线路,衔接正确就可;三是有附机电话没有放好,电话没有长音或有忙音,通讯时提示请查看电话线路,将附机电话放好或从头正确安放电话即可;四是调制解调器音频拨号呈现毛病,即是调制解调器硬件毛病,不能检测到电话线上的电压,通讯时提示请查看电话线路毛病,为了不影响在现场持卡人买卖,将POS音频拨号改成脉冲拨号即可暂时处置(不是百分百有用,但能够处置一部分,也能够测验出调制解调器是不是完全毛病);四是时好时提示请查看电话线路,而且常常这样,阐明调制解调器有器材有虚焊或电路不稳定或器材呈现临界状态,需求送修后完全处置。 ◆POS提示读卡过错或无效卡等 缘由:1)磁卡弱磁,磁卡自身疑问 2)承认刷卡时机具周围有无强磁场搅扰,如有请撤走关联强搅扰物体。

pos机的操作使用流程

目前市面上有许许多多的pos使用,每家公司对应的产品又不一样。所以,就以市面上比较流行的银盛通为例。具体如下:

第四步(绑定结算卡) 1、推荐选择扫一扫包装盒条形码。 2、扫一扫机具包装盒上的条形码。 3、点击绑定结算卡,提交。

用户提额流程说明: 1、用户必须使用本人信用卡提额。 2、首次使用本人IC信用卡即可提额。 3、若为本人磁条信用卡,上传信用卡照片。 4、等待审核通过,提额成功。 第一步 用户需要刷更大的额度时,就需要进行提额操作。提额3入口指引: 1、在终端绑定设备成功后,点击马上提额。 2、在我的设备—设备管理处的最下角提升额度。 3、直接刷卡交易,超出体验额度后会提示提额。

第二步 输入金额,点击T1或D0到账,进行刷卡。 用户只能刷本人的信用卡进行提额。 使用本人的IC信用卡,验证成功,即提额成功。 若刷的是本人的磁条卡, 提交一张本人手持信用卡照片审核后,提额成功。 提额成功,客户可获得正常额度。 所有提额未成功前的交易,都会为客户清算。 若渠道验证失败,提交本人手持信用卡照片进行审核,审核通过后提额成功。 第三步 系统仅在以下两种情况需要客户提交人工审核: 1、本人磁条卡提额。 2、渠道认证失败的本人IC卡提额申请。 客户提供本人手持信用卡照片审核通过后,客户可以使用正常额度刷卡。

恭喜您,绑定完成! 以下是常见问题的解答: 在设备管理界面右上角没有“+”可供添加设备? 您登录的是商户号,商户号不支持添加多台设备。 用户在哪里可以查看自己的交易额度? 1、登录银盛通APP—收付款—点击刷卡说明即可查看用户当前交易额度。 2、我的设备—设备管理—通过额度说明与绑定规则即可查看额度。 我明明刷了自己的信用卡提额,还是提额失败了? 1、您刷的是准贷记卡,请换一张本人的信用卡再试。 2、您的IC信用卡受到渠道验证不成功的影响,您的卡需要人工提交审核,审核后即可通过。 怎样知道所登录账户是否已经提额? 点击我的设备—设备管理界面可查看账号是否已经提额。 1、图标显示level1则为未提额状态,点击下面申请提额即可进行提额操作。 2、若图标显示为level2则为正常额度,可正常刷卡使用额度。 绑定设备时,提示设备不存在是什么原因? 1、点击SN码输入框,建议选择扫一扫机具或包装盒条形码。 2、如直接输入,请输入完整SN号,注意SN号字母部分区分大小写。 登录密码错误次数超限,当前账户被锁? 登录界面,点击忘记密码找回即可,无需后台对该账户进行任何操作。 手机号-用户号(m+手机号)商户号(826开头)登录银盛通的不同? 银盛通的账户体系包含用户号与商户号: 1、m+手机号是用户注册成为银盛通用户的账号,该账号下可绑定多台设备生成多个商户号。 2、826开头的商户号包括客户在APP绑定设备时生成及posp后台录入生成的商户号,以826开头商户号登录银盛通APP无法添加设备。 3、用户可在我—右上角齿轮设置—开通手机号码登录中关联手机号登录,既可关联用户号也可关联商户号,开通之后用户以后就只需输入手机号即可登录关联账号。

最新畅捷支付提示:POS机骗局一个接一个,这些情况小心防范!

推销POS机,骗商户押金 打着银联的旗号,以零费率、低费率、秒到账等噱头为诱饵,上门推销POS 机,骗取高昂押金,这种手段虽然老套,但仍然有不少商户中招。 一位开首饰批发零售的刘女士向我们介绍了她的经历,前段时间她店里来了两个自称是银联工作人员的人,戴着工牌,专门向商户推销移动POS机,说他们的POS机一年内刷信用卡、借记卡均免费,但商户要缴纳2000元的押金,半年内全部返还,刘女士被零手续费吸引,缴纳了押金,最终发现被骗,押金也打了水漂。 POS机升级猫腻多 信用卡明明在身上没有外借,可却在短短时间内被刷掉好几万? 近期,如果有人声称要帮你的POS机进行升级,升级后不但使用更流畅,还能返利,你要多加警惕了。 一位开超市的刘女士最近就遭遇了POS机升级骗局,信用卡被盗刷了数万元。事发前,刘女士称,有两个自称是技术人员的到了她店里,声称要对POS 机进行相应升级,升级后如果消费至一定数额,何女士可以获得返点奖励。 在“升级”过程中,一人帮老板更新POS机,另外一人则在用手机获取信息,在这过程中,技术人员要走了何女士的身份证、手机号等诸多重要信息。 最后,骗子利用何女士这些信息,登陆相应APP,生成一个二维码后,通过手机扫码实施盗刷,将钱转入自己卡中。 POS机切机危害大 随着第三方支付市场竞争的加剧,“切机”成了抢客户的新手段。 什么是切机?顾名思义就是将POS机原有的银行卡收单提供方更换为新的银行卡收单提供方。 POS机切机的危害和风险 1、可成为不法分子诈骗的手段,在商户不知情的情况下进行切机,最终导致交易资金被盗用; 2、严重损害收单机构利益,引发市场恶意竞争,不利于行业的正常发展;

POS机操作指南方法

POS机操作指南 1. POS机消费的操作程序 ●开机:长按<取消>键三秒,输入柜员001,密码123456,进入POS机主画 面(机器会在每天第一次开机自动签到),关机:长按<取消>键. ●做消费:选择交易POS正常启动后按任意键,进入主菜单.按“1”进入 “消费”,操作员应依提示拿卡自上而下由磁道刷下,刷卡过程应平稳,匀速,显示屏出现<卡号>,“请确认卡号”,操作员核查无误后,按<确认>键,然后按显示屏出现内容输金额,POS机提示按<0>键输入密码,操作员让持卡人在POS上输入个人密码后,按回车键确认后POS机与主机通信,POS机自动连接直到交易成功.如果交易成功,自动打印凭条,一式两联,持卡人签名,操作员核对签名,完成交易.否则返回,操作按照提示. ●查询: 按查询键,刷卡交输入密码后稍等既可在POS上显示<余额> ●无小票打印:如刷卡后没有打印出来:选择重打印功能.主界面下按6, 再按2;按提示操作.如果打印不出来,请在POS上撕下一联小票,操作员要在小票上写明卡号,消费时间,余额,授权号,并让客户在上面签字,以便于交回财务做帐. 2. POS机做预授的操作程序 ●预授权的含义: ●开机:长按<取消>键三秒,输入柜员001,密码123456,进入POS机主画 面(机器会在每天第一次开机自动签到),关机:长按<取消>键. ●消费:选择交易POS正常启动后按任意键进入主菜单,按“4”选择预授 权菜单,再选择“1”为其做预授权,刷银行卡并输入所预授金额,POS 机提示按“0”键由客人输入密码,操作员让持卡人在POS机上输入个人密码后,按回车键确认,POS机自动连接直到交易成功,成功后自动打印凭条,一式两联,持卡人签名,操作员核对,做完预授后应把所预授的金额备注在电脑的帐户里以便客人消费后再进行刷卡,所预授的金

个人pos机哪个好 个人pos机十大品牌排行榜(最新)

1、拉卡拉收款宝 拉卡拉就不用介绍了,pos机品牌排名第一,最早做个人pos机的品牌; 激活条件:不限笔数,一个月内累计刷满2100; 网友评测:大品牌,不用担心资金安全的问题,不能自选商户,费率0.68%+3偏高,跳码严重,行业尊称——跳码小王子。 2、随行付小绿机 央视上榜品牌,唯一一家上市支付公司; 激活条件:首刷冻结196,三个月内刷满10万退押金; 网友评测:机器安全性高,app也比较好用,但机器押金太多,对于刷卡量教少的人来讲,退押金是不存在的,目前费率0.65%+3较高。 3、乐刷刷宝mpos 后期之秀,在2018年很受欢迎,众多pos代理都在推的品牌; 激活条件:首刷68激活送300;可抵扣提现手续费; 网友评测:可以自选商户,商户质量比较高,费率0.6%+3,基本不跳码,单笔5W,单日20W,但机器不好看,app响应较慢,偶尔会出现蓝牙连接不上的问题。 4、银惠通 点佰趣更名开店宝后推出的个人pos机,第一批获得支付牌照的机构; 激活条件:首刷冻结120,三个月内刷满10万退押金; 网友评测:可以自选本地商户,商户质量比较高,app比较好用,刷完后会出电子版的小票,单笔5W,单日20W,但费率0.68+3偏高,机器不好看。 5、喔刷 喔刷属于易生支付旗下个人pos机,目前有两种机器,一种叫道合喔刷,一种叫喔刷伙伴;

激活条件:道合喔刷首刷2100算激活,喔刷伙伴激活需首刷冻结196押金,三个月内刷满10万退押金; 网友评测:开通简单,机器好看,可以自选本地商户,商户质量一般,费率0.69+3偏高,单笔5W,单日30W,偶尔跳码。 6、点刷 原点佰趣(开店宝)主推的个人pos机,也是市场上第一批蓝牙pos机; 激活条件:首刷120,然后120可以用来抵扣秒到的手续费,可抵扣40笔; 网友评测:机器质感挺好,定位本地商户可自选,商户多质量高,费率 0.68%+3偏高,极少出现跳码情况。 7、立刷 广东嘉联支付推出的个人pos机; 激活条件:首刷5000算激活,不扣押金; 网友评测:立刷小蓝牙不支持自选,根据你消费的金额还有时间段自动跳商户,立刷950可以自选本地商户,商户质量一般,app比较好用,费率0.69%+3偏高。 8、瑞刷宝 瑞银信推出的个人pos机; 激活条件:首刷冻结99,三个月内刷满3万退押金; 网友评测:开通简单,机器好看,可以自选本地商户,商户质量较高,单笔5W,单日10W,费率0.6%+3,app反应快,基本不跳码。 9、通刷 国通星驿推出的个人pos机; 激活条件:首刷冻结120,三个月内刷满10万退押金; 网友评测:机器安全性高,最近好像关掉了自选商户,只能选行业,单笔 2W,单日10W,商户很少质量不高,费率0.65%+3偏高,app不好用。

三种pos机的新型诈骗,刷卡要警惕

近年来POS诈骗逐年攀升,骗子的招数也层出不穷。但很多商户往往又要依赖于POS机来进行结算。那么怎样在正确使用POS机的同时防止陷入诈骗旋涡呢?接下来为大家支几招! 市面上POS机品牌五花八门,很多申请不到银行个人POS机的朋友会选择第三方公司,但在选择第三方公司时要特别注意,以免陷入诈骗陷阱,到时候后悔都来不及。 一般的POS机骗局都会使用一些固定的诈骗模式: 一、POS机绑定他人银行卡诈骗 有些诈骗分子会以价格低廉,无需手续为诱饵,通过一些非正规渠道销售POS机。事实上这些诈骗者会提前在POS机上绑定他自己的银行卡和身份证信息。一旦有受害人购买,遇到小额刷卡,诈骗者

会按时把钱打入机主的卡,骗取其信任。当有大额款项交易时,诈骗者就会及时把受害人转入的资金转到自己的账户,达到诈骗的目的。 二、二清模式诈骗 消费者在POS机刷卡后资金进入银联,然后由第三方支付或者银行进行结算。由国家颁发了支付牌照的公司才能称为第三方支付公司,才有收单资格。没有支付牌照的二清公司如果想收单可以向第三方支付公司租用通道,支付公司和二清公司结算,二清公司再和商户结算,由于有两次结算,因此俗称二清。二清公司常常为了增强自己的优势做很多铤而走险的业务,其中各种违规操作在银联检查的时候都会遭到大额罚款。二清公司可能会截留客户资金交罚款。此外,有些二清公司甚至会直接截留客户资金做其它投资。 三、信用卡透支诈骗 诈骗者先利用移动POS机反复刷卡,提高信用卡透支额度,然后利用信用卡进行大额透支消费。在银行垫付资金后,诈骗者会适时取消交易。此时,有一定概率出现信用卡透支额度恢复,但POS机所属的银行却没有接到这笔交易取消的指令的情况,从而达到骗取大额资金的目的。 对于这些诈骗招数,给大家提个醒:

总台POS机操作流程

总台P O S机操作流程集团档案编码:[YTTR-YTPT28-YTNTL98-UYTYNN08]

总台P O S机操作流程 一、内卡 (1)、预授权 1、接过客人卡,做相应卡单的压卡处理。 2、刷卡,选择“预授权”命令,根据提示输入所需押金数额。让客人输入 正确的密码。 3、打印出预授权授权单,并让客人签字。 4、核对签名模式(必须是持卡人本人),把客人联和客人卡归还客人。 5、把授权单及压卡单放入相应帐袋中。 6、输入押金模式。 (2)、预授权完成 1、接过客人卡,取出预授权授权单并刷卡。 2、根据提示输入原操作日期,及原预授权号码。 3、输入所消费的金额按确认键后让客人输入正确的密码。 4、打印出预授权完成单,让客人签字后,持卡人联给客人,商户存根和账 单订一起,银行存根和钱一起交财务。 (3)预授权完成结算 1、取出预授权授权单,选择预授权完成结算命令。 2、根据提示输入原卡卡号,原操作日期及原预授权码。 3、输入所消费的金额数,按确认后打印出预授权完成结算单。 4、商户存根和账单订一起,银行存根和钱一起交财务。客人联与账单的 红、绿两联订在一起,以防客人对账。 (4)消费 1、接过客人卡,直接刷卡,输入所消费的金额。 2、让客人输入正确的密码,打印出消费单。 3、让客人签字并核对签名模式(必须是持卡人本人)。 4、持卡人联给客人,商户存根和账单订一起,银行存根和钱一起交财 务。

(5)结算 1、选择结算命令,根据提示按确认键后打印出结算单,一并交于财务即可。 二、外卡 (1)、预授权 1、接过客人卡,做相应卡单的压卡处理。 2、看卡是否有芯片,若有芯片则先插卡再刷卡。若无芯片则直接刷卡。 3、选择预授权命令,根据提示输入1块钱的金额。 4、让客人输入正确的密码并打印出预授权授权单让客人签字。 5、核对签名模式(必须是持卡人本人),把客人联和客人卡归还客人。 6、把授权单及压卡单放入相应帐袋中。 (2)、消费 1、接过客人卡,直接刷卡,若有芯片则先插卡后刷卡,然后输入所消费 的金额。 2、让客人输入正确的密码,打印出消费单。 3、让客人签字并核对签名模式(必须是持卡人本人)。 4、把信用卡及持卡人联给客人,商户存根和账单订一起,银行存根和钱 一起交财务。

POS机操作说明

固定网络POS机安装步骤 嘉联支付固定网络POS安装步骤: 连接好电源线(有密码键盘的POS机需将密码键盘连接到POS机PINPAD孔)→将网线插入串口或网络或LAN孔→开机→进入银联界面→按F2再快速按取消键→选择维护操作→直接按5或按下一页选择通讯设置→输入密码12345678→按确认→选择LAN→然后一直按确认→返回维护操作界面→连续按取消→进入银联界面→按确认→输入操作员01→按确认输入密码0000→签到成功→进入刷卡界面→刷卡或插卡→输入密码→确认→交易成功出小票→持卡人签名签名。 银盛、嘉联支付固定电话POS机安装步骤 银盛支付固定机安装步骤: 连接好电源线(有密码键盘的POS机需将密码键盘连接到POS机PINPAD孔)→将电话线插入POS机LINE或电话孔→开机→按取消进入请刷卡界面→按确认进入主菜单→选择管理→签到→选择操作员签到→操作员号99→密码11235869→确认→进入系统管理→选择通讯参数设置(或通讯参数管理)→选择通讯设置→选择拨号或PSTN→一直确认→选择是否需要外线设置(或外线号码),需要请输入如:9或0,→按确认→按取消返回到请刷卡界面→按确认→选择管理→选择1签

到→再选择POS签到→签到成功→进入刷卡界面→刷卡或插卡→输入密码→确认→交易成功出小票→持卡人签名签名。 嘉联支付固定机安装步骤: 连接好电源线(有密码键盘的POS机需将密码键盘连接到POS机PINPAD孔)→将电话线(需可以通讯的电话线)插入POS机LINE或电话孔→开机→进入银联界面→按F2再快速按取消键→选择维护操作→直接按5或按下一页选择通讯设置→输入密码12345678→按确认→选择异步拨号→再按确认(TPDU不用改)→分机前缀(如果有外线号码如:9或0,请输入9或0)→连续按确认→返回维护操作界面→连续按取消→进入银联界面→按确认→输入操作员01→按确认输入密码0000→签到成功→进入刷卡界面→刷卡或插卡→输入密码→确认→交易成功出小票→持卡人签名签名。 乐刷POS机操作指南 乐刷商务版V3.0/乐刷传统POS 登录乐刷商务版APP或者在PC端登录进去后,在“商户管理”里面点击选择“帮助”,里面有产品使用说明,有具体的详细操作使用介绍。 POS机使用操作指南

Pos机卖不出去一招一招地教会你如何跟单,逼单!共20招!

【销售技巧】Pos机卖不出去?一招一招地教会你如何跟单,逼单!共20招! 逼单是整个销售业务过程中最重要的一个环节。如果逼单失败你的整个业务就会失败,其实整个业务过程就是一个“逼”的过程,逼要掌握技巧,不要太操之过急,也不要慢条斯理,应该张弛有度,步步为营,也要晓之以理,动之以情。我们来探讨以下如何逼单。 1、去思考一个问题,客户为什么一直没有跟你签单?什么原因? 很多同事提出客户总是在拖,我认为不是客户在拖,而是你在拖,你不去改变。总是在等着客户改变,可能吗?做业务从来不强调客观理由。客户不签单肯定有你没做到位的地方,想一想?这是一个心态问题! 2、认清客户,了解客户目前的情况,有什么原因在阻碍你? 你一定要坚信,每个客户早晚一定会跟你合作,这只是一个时间问题。我们要做的工作就是把时间提前,再提前。原因:意识不强烈,没有计划,销量不好,只是代理,建设新厂房或是搬迁,正在改制,品种单一,客户有限,太忙,价格太贵,对你或是公司不了解、不信任、没人管理等等各种理由,我们一定要坚定自己的信念。 3、只要思想不滑坡,方法总比困难多。 不要慌,不要乱,头脑清醒,思路清晰。有问题我们要去分析、解决,有问题是正常的,我们就是喜欢挑战,很有意思嘛,生活充满了乐趣,就像一场战斗。

4、抓住客户心理,想客户所想,急客户所急。 你要知道他究竟在想些什么,他担心什么?他还有什么顾虑。 5、一切尽在掌握中,你就是导演。 你的思想一定要积极,你怎么去引导客户将劣势变为优势,将不利因素变为有利因素。 6、为客户解决问题 帮助客户做一些事情,为客户认真负责,为客户办实事、办好事,让客户感受我们的工作态度。 7、征服客户,发扬蚂蝗吸血的叮与吸的精神 这种精神不仅体现在工作时间里,还有业余时间里,一定要有耐心,锲而不舍,百折不挠,用你的执著感动客户,要让客户说:唉,小伙子我真服了你了。你这种精神值得我们的业务人员去学习。过来跟我干吧!我高薪聘请。 8、能解决的就解决,不能的就避重就轻,将问题淡化,避开。这就要求你头脑一定要灵活。 9、假设成交法,是我们做单要常用的方法之一。 先让他观看一下我们的客户案例,等。或者在签单以前先填写一下表格,当谈的差不多的时候,要说:我们办一下手续吧(签合同打款),不要说太刺的词语。 10、逼单就是“半推半就” 就是强迫成交法,以气吞山河之势,一鼓作气将客户搞定。让客户感觉的有一种不可抗拒的力量。

银行POS机的操作方法

银行POS机的操作方法 一、开机后输入柜柜员号:如0000 再输入密码:如666666按确认 二、这时会显示以下情况:1消费2取消3查询4查账5柜员6重 打7结算8其它 三、1消费――当顾客购物后付款时,首先按1键选择消费,在按 确认后会提示刷卡信息,这时可以进行刷卡。如刷卡操作正确会显示顾客的卡号(如10002456886987),反之就不会显示卡号,然后反回到上面的操作重新开始,一直到刷卡正确为止。 2取消――刷卡正确后会提示输入消费的金额,输入后按确认即可。如输错金额后,立马按2键选择取消,重新开始操作,输入正确的金额,在按确认后提示顾客输入密码,密码输入正确后按确认会自动打印小票,如输错密码后必须反回到第一步,重新开始。当顾客想用现金支付或者改变主意不想购物,但已经打印出小票,这时就应该先按POS机面板上的清除键再按撤消键,显示刷卡,刷卡正确后先输入刚才输入的金额,按确认后顾客输入密码,在按确认打印小票即可,小票上面会显示撤消刚才金额数。 如果发现金额输错(小票已经打印)比如顾客消费150元,而当时输了155元,这时按撤消键应该输入155元。确认后,顾客输入密码按确认打印小票。在重新按第一步操作,输入正确金额。 3查询――当顾客想查看自己卡上的金额,这时按3

会提示刷卡信息,可以进行刷卡,按确认后提示顾客输入密码,这时顾客会看到自己卡上的金额。 4查账――按此键查看顾客当天消费的金额。 5柜员――按此键可以修改柜员的密码。 6重打――按此键重新打印。 7结算――每天交班之前必须结算当天的金额。首先按7键选择结算,然后一直按确认到显示如下:正在拔号…….已联通……正发送……..正接收……….最后打印结算小票即可.否则下一接班人员不得使用。 8其它――暂时不管。 注意事项: 1、打印纸共三联,打印出来的小票其中一联黄票交给顾客做以凭证,一联贴到POS机打印出来的红票上交到财务做以对账,另一联交到银行做以对账。 2、不管是建行、工行、还是农行等,只要是银联卡都能在银行POS机上使用(卡上标有银联二字) 2005年09月25日

POS机操作手册

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