客户不回询盘后的十二步跟进模板

客户不回询盘后的十二步跟进模板
客户不回询盘后的十二步跟进模板

客户不回询盘后的十二步跟进模板,高招都在这里

外贸“抢单季”来了,面对每天发出无数的询盘大多石沉大海怎么破,别着急,一起来学习下客户不回询盘后的十二步跟进模板,高招都在里头,赶紧试试哪一款最适合你。

一、询问客户对报价的看法

Dear xxx,

Hope everything goes well with you!

Have you kindly checked my offer? Hope they are workable for your market! It is regret that I haven't received any information from your side. May I have your idea about our offer? We will try to satisfy you upon receipt of your reply.

If there is anything we can do for you, we shall be more than pleased to do so. Hope we can build good cooperation with youand your company.

Best regards.

二、追问客户的评价,求回复

Dear xxx,

How are you recently?

Several days no news from you he you got my enquiry for xxxx? Fully understand that you are too busy to reply us. But we are still await for your comments. We need your feedback to go ahead. Thank you in advance.

Many thanks and best regards.

三、本着小强精神,保证客户收到了报价,重发报价

Hello, xxx,

Wish you he a nice day!

May I ask whether you he received my quotation? Now I am sending it again, if you he any other ideas. Please feel free to contact me. We will do much better if you can give any advices to us.

Waiting for your forable reply soon!

Best wishes.

四、利用报价的有效期给客户一点压力

Hello, xxx,

Hope everything goes well! It’s Judy.

We are in receipt of your inquiry dated on xxx and quote you as follow: XXXXXXX. Pls kindly check whether price is workable? Becasue price will be invalid on xxxx.

Wish we will promote business.

Best regards.

如果关于客户的这次询价问了这么多还没有回复的话,我们最后一次问一下,然后进行询盘的转化吧。

五、最后一次寻求客户对所询价产品的意见,附上产品目录表

Good day! My friends, Judy again.

My quotation of xxx you might he received and considered. Could you kindly advise your comments at your earliest convenience?

Enclosed is the E-catalog of Kington, please kindly check! If there is any item you are in need of, please contact me! I’ll be more than pleasure to offer the information you want. Thanks…

I am of service at any time!

BR

这个时候差不多半个月过去了,我们要学着挖掘客户的其他订单需求了。

六、待客户在目录表中发现适合他们市场的产品

Hello, my friends,

He u received and checked the E-catalog sent in my last email? Hope they are workable for your market! If you find some product really attractive to you, please feel free to contact us. We are more than pleasure to offer you with more information that you want. If you want to estimate the products show, yes, sample can be sent for your reference! We hope can establish a good business relationship with you in the near future.

Best regards.

七、时不时地问下是否有新的询盘或者订单

Dear xxx,

I hope you are doing good.

He you got any new orders ? Pls keep me posted. If yes, i will send you our updated price for your review.

Best regards.

八、对于较大的客户我们也可以主动提出提供免费样品

Dear xxx,

Free sample can be sent for your reference if you need. How's your opinion?

As our serveral communication, I hope that we can build a cooperation between us. Waiting for your reply.

Best wishes.

九、最后的绝招

Dear xxx,

I've sent you email many times before but have not received any reply from you, so I am guessing the emails have not reached you.

Could you please drop me a short note if you receive this message and also please tell me if you he any interest in our products? I don’t want to keep bothering you if you don’t have any interest.

Best regards.

十、新产品上市就是很厉害的时候了哦

Dear xxx,

Good morning!

It is glad to inform you that we he launched xxx, which with xxxx 优势特点 such as perfect design, low noise, light weightxxxx.

Attached with xx and xx for your reference, and pls have a try in your market if possible.

Best regards.

如果这个时候客户还是没有回复,可以把我们的价格表微微调整一下发给客户,以价格的调整刺激一下客户。

十一、告知客户价格表的调整

Dear xxx,

How are you? Long time no contact and hope everything goes well with you.

Our products and quotation had updated.Would u pls check our new quotation with new items in attachments? If he any questions, pls contact me freely.

Best regards.

十二、看看可不可以转换订单吧

Hello, xxx,

Now I am writing for keeping in touch with you for further business.

If any new inquiry, welcome here and I will try my best to satisfy you well with competitive prices as per your request. By the way, how about your order (or business) with item ***? If still pending, I would like to offer our latest prices to promote an opportunity to cooperate with each other.

Thanks and best regards,

Kevin

外贸询盘跟进用英语回答10篇对话

问是否接到询盘 1.是 A:hello, this is ***. may i speak to ****? B:***speaking A:i am *** from yiwu juzhi jewelry factory,i send a quote to you on ** june,have you received it? B:yes A:how you feel about our quotation,your any comment we are very appreciate. B:the price is high. A:could you tell me your target price,we will do our best effort reach your target price and guarantee high quality. A:ok,i will think about it. B:thank you very much,you can contact me any time. And I'll keep contact you too,pls be patient with me. A:thanks B:goodbye. 2.否 A:hello, this is ***. may i speak to ****? B:***speaking A:i am *** from yiwu juzhi jewelry factory,i send a quote to you on ** june,have you received it? B:sorry,i haven't received your quote A:ok,i will send the quote to you later,pls check your email.and chould you kindly tell me how you feel about our quote,i will be very appreciate. B:ok A:thanks,I'll be looking forwad to hearing from you.Good-bye. 3.客户不在 a:hello, this is ****. may i speak to ****? b:yes,one moment please. i'll get her for you. a: thank you. b: i'm sorry, she's not at her room right now. a:(有急事时要手机号码表达方法: It's urgent. Could I have her mobilephone number?) b:*********(没有) a:oh, i'll call her again. It's kind of you.bye(thanks you too,bye) 问客人是否收到货物 4.是 A:hello, this is ***. may i speak to ****? B:***speaking A:i am *** from yiwu juzhi jewelry factory,i send products to you on ** june,have you received it?

出单必看 外贸新人必看询盘回复技巧

一.询盘的回复和技巧 Ⅰ如何筛选询盘,我们可以把询盘分为七种: 1.有收件人称呼的 2.有详细产品询问的 3.有介绍自己公司背景的 4.有对工厂详细问卷的 5.有完整的公司名称、联系方式和网址的 6. Email的后缀是公司网址的 以上六种询盘比较有真实客户相,应该重点回复 7.没有称呼也没有具体产品询问,只是对公司感兴趣,标准的询问函模式 一开始要求寄送目录、价格xx样品的 只对公司产品感兴趣,要求快寄样品赶展会、赶促销,样品种类多但没有具体要求看看客户发来邮件的时间,根据时差判断客户发送邮件的时间,比如早上八九点从德国IP发送过来的邮件基本有问题。 上面说的几类询盘基本就是无效的询盘,只是为了扩大自己知名度,或者骗取点样品套个价格,时间比较紧的就不用理了。这样的客户基本是做不成生意的,即使做成也不会是大单子。时间比较充裕的可以联系下,权当练兵 Ⅱ如何回复询盘 1.及时 1),第一时间回复 2),根据时间差重点回复 港、台、日、韩、xx马上回复

xx上午11点之前回复 xx下午一点前回复 xx下午三点前回复 美国、加拿大、墨西哥及美洲、拉美国家,下午下班之前回复 3),不能回复或不能完整回复的 对由于种种原因暂时不能回复的,应尽早给客人邮件告诉他可以什么时候回复他提出的问题,而不是置之不理 对于不能完整回复的,应把可以回复的问题先告诉客人,另外告诉一个确切的日期来回复剩余的问题 2.全面完整专业 1)读完询盘有一个整体概念 国家和地区: 欧洲、美国对质量要求比较严格,可以承受较高的价格,讨厌讨价还价 印度巴基斯坦对质量基本无要求,只要价格优惠,就可能做成生意,基本每次联系都要求降价,可以承受的价格低 中东拉美对质量有一定要求,价格也比较挑剔,但可以承受比印巴略高的价格中间商和最终用户: 看对方是一个进出口公司还是一家经营此产品的批发商、分销商或者零售商产品和用途: 即使完全相同的东西,由于用途不同,价格也不同 用来焊轿车和铁壶的两块同样的焊铁价格可能差十几倍甚至几十倍 2)作答客户提出的问题

回复邮件模版

询盘多阶段跟进模板 第一封回盘发出,几天过去了,客户没有回复,建议用下面模板跟进: Dear ***, For several days no news from you, my friend. I am writing for reminding our offer for items of ***dated on***according to your relative inquiry, Any comments by return will be much appreciated. It will be our big pleasure if we have opportunities to be on service of you in near future. Looking forward to your prompt response. Best wishes 附上之前的邮件 十天左右过去,客户还是没有回复,用以下模板再跟进: Dear ***, How are you? Hope everything is ok with you all long. I am writing for keeping in touch with you for further business. If any new inquiry, welcome here and I will try my best to satisfy you well with comptitive price. By the way, how about your order with items of ***? If still pending, we would like to offer our latest price to promote an opportunity to cooperate with each other. If there is anything we can help to you, we shall be much than pleased to do so. Looking forward to your prompt response. Best wishes (最好把第一次发给客户的邮件内容和客户最初的询盘附在邮件下方以提醒买家。简便方法:可直接转发第一封回复邮件。收件人写明买家的Email.) 如果半个月,三封邮件出去,客户仍然没有回复,可以考虑把宝贵的时间用在跟进新意向客户身上;将这家客户作为储蓄客户,定期推荐新样、展会邀约等。

外贸邮件回复范文

收到客户询盘时的回复: Dear sir, We hereby acknowledge receipt your inquiry of XX,(products)and i just got the information from our production department,these standard is available for us.and the now pls check the quotation below: The specification you required: The length: The diameter: The material ........ The price:XX usd /pes FOB(tian jin) I hope this is the one in your favor,As a experienced company (ISO9001:2000)in the XX filed for more than 20 years.and we take the opportunity seriously to cooperate with you.if you have any questions ,pls feel free to contact me.i will try my best Thanks and regards 签名 客户询盘模糊,向客户询问规格 Dear sir, Thanks for your inquiry of our XX(products).on dec.10th.and we are in XX filed for many years,so we are confident we can do it.but the specifications you given is still lack.such as the diameter,meterial,quantity and so on.....,so pls can you send us the details?the drawing(cad)is ok. After we confirmed,we are happy to provide you with our good quality and competitive price. Look forward your soonest reply, Thanks and regards 签名 针对客户的讨价还价的回复 Dear sir, Sorry for my late reply,i discuss with our boss for a long time, but regarding the price,it is near our bottom line,you know the market is changing everyday,and it is hard to cut more on cost as we need the products with best quality. But we treasure our first cooperation,so we allow you a 2%discount,this is the best i can do for you. I hope that if you have the will to cooperate,pls don’t just focus on the price,the most important is the quality,i think. If you any comments ,pls let me know. Thanks and regards Angela 这个得针对情况,如果利润真的不太高,就这样写没有关系,如果老板太黑了,就给点折扣,关于价格不是一封两封的邮件可以搞定的,总之灵活点啦 应对客户的迟迟不回复的邮件: Dear sir, Did you receive our quotation on dec12th?and no reply from you.i was waiting until all the

外贸询盘回复的一些技巧

外贸询盘回复的一些技巧 先从回复询盘的格式说起,格式一般分为称呼、正文、敬祝语、落款几个部分。 回复询盘的几个原则: ? 主动出击,及时回复。 ? 格式正确,有称呼,有落款。 ? 鉴于东西方文化的差异建议回答卖家问题直截了当,一般疑问句建议先回答yes或者no,然后再补充自己需要说明的。 ? 尽量一次性多传达自己的意思,以免来回沟通错过了商机。 ? 语言简洁准确,避免出现语法和拼写的错误。 一、询盘回复架构一般分为以下几个部分: 1.未付款询盘回复:这一环节是一个卖家第一次接触买家,有几个注意事项和大家分享一下:第一主动出击,当买家下单后应及时主动与买家联系,联系内容可以按照先后顺序包括为打招呼,对产品进一步的介绍,并告知请付款以及时查看库存备货,尽快发货。下面一个不错的回复: Dear Tracey, we see that you have already placed an order from my store. The bag you order is one of the best selling products from my store and it is made of high quality leather. But the order seems unpaid. If there’s anything I can help with the price or size…Please feel free to contact me. When the payment is finish, I can stock up the item and get it ready for shipping. Thanks Best Regards 2.已付款订单的回复:主要内容包括确认产品的规格,尺码等等具体事宜,表现卖家的专业性下面是一个不错的例子: Dear Didi, I am very glad to hear from you. The biggest size we have is 39.And this shoes is little bigger in size. So I think 39 will fit. If you have any other questions, Please feel free let me know. Thanks waiting hear from you soon. Best Regards 3.发货后的回复,从货物离开中国海关至买家收到货物建议每个阶段卖家都给买家发一封邮件通知买家,直到买家收到货为止。因为买家付款后都急于收到货物,而邮寄过程一般又是5-10天不确定的,因此这样随时通知买家货物状态一是表现自己商业诚信度二是及时的沟通能让买家不再急切询问。下面是一个不错的例子: 1.Dear David, The item you order is already sent it out and the tracking number is EA935185185CN The mail status is as follows: 20071130 21:43:12 SHANGHAI

外贸询盘回复模板

新客户的主题建议写:we want to be your supplier for xxxxx(t-shirt, polo shirt, hoody ) Dear Miss Pamela, 主题:cata. for your ref. Thank you for your inquiry. The latest cata. attached, for your ref. our MOQ is 1000pcs. The price and the delivery time depend on your qty. Would you like to tell me more about your business type? Are you professional buyer? Do you have your unique logo needed print on the chest or anywhere? You can send it to me and we will make the design for your confirm it. We can also make it by your sample and ideals. ( check quality)Dear Sirs,(询盘) We owe your name and address to the Commercial Counselor’s Office of the Swedish Embassy in Beijing who have informed us that you are in the market for Textiles. We avail ourselves of this opportunity to approach you for the establishment of trade relations with you. We are a state-operated corporation, handling both the import and export of Textiles. In order to acquaint you with our business lines, we enclose a copy of our Export List covering the main items suppliable at present. Should any of the items be of interest to you, please let me know. We shall be glad to give you our lowest quotations upon receipt of your detailed requirements. In our trade with merchants of various countries, we always adhere to the principle of equality and mutual benefit. It is our hope to promote, by joint efforts, both trade and friendship to our mutual advantage. We look forward to receiving your enquiries soon. Yours faithfully, purchase more, discount more The more order, the lower price If you have a big order, I will give you a discount as soon as I can. Thank you for your inquiry. The price depends on your quantity, purchase more, discount more. Our quotation about this t shirt is X dollars for one unit. Do you have your unique logo needed print on the chest or anywhere? You can send it to me and we will make the design for you confirm it.

外贸邮件回复范文

收到客户询盘时的回复: Dearsir, WeherebyacknowledgereceiptyourinquiryofXX,(products)andijustgottheinformationfromourproductiondep artment,thesestandardisavailableforus.andthenowplscheckthequotationbelow: Thespecificationyourequired: Thelength: 签名 Lookforwardyoursoonestreply, Thanksandregards 签名 针对客户的讨价还价的回复 Dearsir, Sorryformylatereply,idiscusswithourbossforalongtime,butregardingtheprice,itisnearourbottomline,yo uknowthemarketischangingeveryday,anditishardtocutmoreoncostasweneedtheproductswithbestquality.

Butwetreasureourfirstcooperation,soweallowyoua2%discount,thisisthebesticandoforyou. Ihopethatifyouhavethewilltocooperate,plsdon’tjustfocusontheprice,themostimport antisthequality,it hink. Ifyouanycomments,plsletmeknow. Thanksandregards Angela Angela ves,sothatwemakespecialanddivideplanandscheduleforeachclient. Atthesametimewecanimproveourserviceaccordingtothem,ifth ere’ssomefaultandinourworks. Soplstakeafewtimetotellmesomeadviceonourbusiness.ok?thanksverymuch. 针对报价了不回复的 Dearsirormadam, Hopeyoustillrememberme,isentyouquotationforXX(products)onXX(date),wellmaybeyouareverybusy,andiunderstand. Ireviewyourwebsitverycarefully,andhavemuchintereststomakeastartforourcooperation,toprovidethebestspecialservice.

回复产品询盘模板

回复产品询盘模板 询盘回复小技巧 1.询盘中重点的地方加颜色加粗。 I can send you a catalog if you need to know well about these items ? 2.问买家要联系方式 I hope you can give me your msn,so we will chat freely about more information. 3.每封邮件的标题都要有针对性 Price about ***(产品或公司名) Quotation about ***(产品或公司名) 4.主动介绍库存的款给买家 5.根据不同的数量定制的价格区间也不一致 6.通过的认证以及能提供的OEM服务 7.之前有合作过的***公司(买家当地合作过的公司),了解买家当地对于产品的喜好,拉进与买家的距离

8.主动给买家介绍产品..(根据当地的行情,哪个好卖) 9.买到一定的量,有小礼品赠送 10.附上自己的网站 11.落款真实且专业

泛问所有产品的回复技巧 询盘为泛问所有产品内容大多如下: We are interested in all your products, could you please send us more information and samples about your products and price list? 注:泛泛咨询时,往往真实购买意图一般,除非其正好需要/感兴趣您现在的产品或您挑选出的主打产品。对能给予继续回复的买家应继续重点追踪,未回复的买家可在转发首次回复邮件基础上询问买家是否有收悉X月X日的回复。 回复模板一:可报价 Dear Sir/Madam, Thanks for your inquiry at www.***.com. We are professional supplier for ***(产品名)at competitive price, located in*** 贴上几张公司的图片,验货间、样品间、生产线等图片. Here is the attachment with some pictures of our products that may suit your requirements, for more, please check our website***, and select the products that you’re interested in. We have great interest in developing business with you, Could you have any inquiries or comments, we would be glad to talk in details through MSN:***/mails or any way you like. 回复模板二:不报价 Dear Sir/Madam, Thanks for your enquiry via https://www.360docs.net/doc/cc5164137.html,. There are too many references on our website (***), could you please review and precise us your interested products ? We could send you price list accordingly. Here I would like to show you some popular products as below, which are sold very well for other customers. 贴上适于客户市场或者最近好卖的产品图片 As a professional ***(产品名) supplier located in ***(公司地址), our products have been exported to ***(出口国别或地区) because of high quality and competitive price. 贴上几张公司的图片,验货间、样品间、生产线等图片 We are sincerely looking forward to have business with you. Welcome to discuss for details via MSN: ***, mail:*** or ***.

外贸英语:询盘范文(7)(精)

外贸英语:询盘范文(7) 回复询盘,量大折价 We are pleased to receive your letter of 5 July and enclose our catalogue and price list. Also by separate post we are sending you the samples of our products. Our catalogue contains items and their specifications of our supplies. Through comparing our prices with those of other suppliers, you will appreciate the moderate prices of ours. For a total purchase of not less than 100,000 and not more than 200,000 American dollars, we would allow a discount of 10% and for a purchase larger than 200,000 American dollars, we would allow a 20% special discount. 很高兴收到贵公司7月5日来函。现寄上产品目录与价目表。同时另封寄去样品,请查收。 所寄产品目录包括本公司产品的品名、规格。与其他厂商的价格比较,我方的报价定会使贵方满意。 凡总定购量超过100,000美元但不足200,000美元者,我方将给予10% 的折扣;凡总定购量超过200,000美元者,我方将给予20%的折扣。

外贸开发信询盘回复

几种外贸开发信英文模板(部分对你有帮助!选择适合自己的。) 1.主动跟新买家建立联糸 ① No.1 Dear friend, How are you doing Xiamen Top Point trading here, exporting antique furniture with good quality and low prise in China. E-catalog is a part of our antique furnitures for your reference (354.1KB) . Should you have any questions, pls don't hesitate to contact me. Thanks and best regard, No.2 How are you doing This is Rogen from Xiamen Top Point Enterprise Co., Ltd. Exporting antique furniture with good quality and low price in China. Enclosed is a small part of our products for your reference, call or email me let's talk details. ② Dear friend, How are you doing Long time there is no news from you, this is Rogen from Xiamen Top Point Enterprise Co.,Ltd. We are one of professional wooden furniture manufacturer from China, enclosed is some of our products for your reference, pls kindly check and let me know if you are interested in any items, meanwhile your any OEM order is warmly welcome. We look forward to receiving your any enquires soon. ③ Dear Mr. Jones: How are you doing this is Rogen from Xiamen Top Point Enterprise Co.,Ltd. (I'm sorry to have kept you waiting, We have received your letter of 9th April showing your interest in our complete product information.) We understand from your information posted on https://www.360docs.net/doc/cc5164137.html, that you are in the market for furniture. We would like to take this opportunity to introduce our company and products, can cooperate with you is my pleasure. We are a joint venture specializing in the manufacture and export of furniture. Our brand is xxxx, a famous Chinese brand. we have enclosed our catalog(随函附我方目录), which introduces our company in detail and covers the main products we supply at present. You may also visit our online company introduction at which includes our latest product line. Should any of these items be of interest to you, please let us know. We will be happy to give you a quotation(报价单)upon receipt of(一收到)your detailed requirements. The quality of ours is as good as that of many other suppliers,while our prices are not high as theirs. We are always improving our design and patterns to confirm to the world market.

各种询盘回复范本

各种询盘回复范本 以下是回复询盘的一些技巧,你可以参考一下: 高效回盘5大要诀 及时:接到买家询盘,要给予及时反馈,确保询盘回复有效性。通常在1 小时内完成回询盘,订单生成的率高达70%,回时间超过10小时,会大大降低订单生成率。 专业:卖家应具备丰富的行业知识,对于客户关于产品方面询问,能够给予专业解答。 准确:要将回复信写得很清楚,首先要正确理解买家来函的准确意思,如有不清楚的地方,则应立即去函向客户询问了解,切忌一知半解。 具体:尽量一次性多传达自己的意思,以免来回沟通错过了商机。 格式:格式一般分为称呼、正文、敬祝语、落款几个部分,语言简洁准确,避免出现语法和拼写的错误。鉴于东西方文化的差异建议回答卖家问题直截了当,一般疑问句建议先回答yes或者no,然后再补充自己需要说明的。 回盘参考模版 不同状态下订单,回复询盘的方式和技巧各有不同。下面将订单状态大致分为一下几类,一一说明: 1、未付款询盘回复: 第一主动出击,当买家下单后应及时主动与买家联系,联系内容可以按照先后顺序包括为打招呼,对产品进一步的介绍,并告知请付款以及时查看库存备货,尽快发货。下面一个不错的回复: Dear XXX, we have got your order of...... The bag you order is one of the hot items from my store and it is made of high quality leather. But the order seems unpaid. If there's anything I can help with the price or size etc.

外贸邮件回复模板

外贸邮件-史上最全的回复询盘模板 未付款订单 Dear $buyer, We have got your order of XXXXXX。But it seems that the order is still unpaid. If theres anything I can help with the price, size, etc., please feel free to contact me. After the payment is confirmed, I will process the order and ship it out as soon as possible. Thanks! Best Regards $myname 译文:我们已收到你的订单,但订单似乎未付款。如果在价格和尺寸上有什么能帮助的,请随时与我联系。当付款完成,我将立即备货并发货。谢谢! 提示:请根据您产品自身特点对描述内容进行修改。 已付款订单 Dear $buyer, Your payment for item XXXXXXXXXXXXXX has been confirmed. We will ship your order out within XXX business days as promised. After doing so, we will send you an e-mail notifying you of the tracking number. If you have any other questions, please feel free to let me know. Thanks! Best Regards $myname 译文:您的订单编号为XXXXXXXXXXXXXX的款项已收到,我们将在承诺的XXX天内发货,发货后,我们将通知你货运单号。如果您有任何问题请随时联系我。谢谢! 提示:请填上您的订单号和发货天数。 发货后 Dear $buyer, The item XXXXXXXXXXXXXX you ordered has already been?shipped out and the tracking number is XXXXXXXXXXXXXX. The shipping status is as follows: XXXXXXXXXXXXXX. You will get it soon. Thanks for your support! Best Regards $myname 译文:订单号为XXXXXXXXXXXXXX的货物已经发货,发货单号是XXXXXXXXXXXXXX,运输方式是XXXXXXXXXXXXXX,订单状态是XXXXXXXXXXXXXX。您将会很快收到货物,感谢您的支持和理解。 提示:请填写订单号、发货单号、运输方式和发货日期。 询问是否收到货 Dear $buyer, According to the status shown on EMS website, your order has been received by you. If you have got the items, please confirm it on https://www.360docs.net/doc/cc5164137.html,. If not, please let me know. Thanks!

英文询盘回复例子

询盘回复 无明确目标动机询盘、收集情报动机询盘邮件回复例子: Sample 1 Dear Mr. Amir, Many thanks for your inquiry dated(of) XXXX from https://www.360docs.net/doc/cc5164137.html,. In order to let us make more correct quotation accordingly, please kindly tell us the exact model number you prefer after checking our website of https://www.360docs.net/doc/cc5164137.html,. Besides, to help us offer the best price, please also introduce your company as many details as you can. Such as your company foundation time, how many workers, major product lines, company website and last year's sales turnover if possible. More details better price. Waiting for your early reply. Best Regards Amy Sample 2 Dear Mr. Naresh, So glad receiving your enquiry for our Barbies' collection from https://www.360docs.net/doc/cc5164137.html, dated XXX. Thanks a lot. We are a leading manufacturer in children’s wear in China and our products have been exported to customers all over the world such as ****. The Barbies Collection is the most popular style in our factory, selling fast. However, detailed price list for the skirts and long pants will be sent to you based on your specific further product description such as color, specification, special design requirement etc. Please check the following styles photo which should be suitable for your Indian market and tell us more requirements on the exact skirts and long pants. Please do not hesitate to contact us if any question and we are waiting for your reply. Best regards,

外贸B2B询盘回复技巧(精)

外贸 B2B 询盘回复技巧 提出问题,解决问题 ! 使用电子商务平台洽谈外贸业务,大家遇到的共同问题是什么 ? 1、我回复了买家,为什么买家不理我 ? 分析原因: 1 邮件客人并没有收到 ! 解析:现在有很多国内的厂家,商人,用的邮箱地址仍然是免费的邮箱,甚至是数字邮箱 (163, https://www.360docs.net/doc/cc5164137.html,? 为后缀的邮箱这类邮箱地址很容易被国外客人的邮件服务器辨别为垃圾邮箱, 还没有等到客人收到你的回盘信息, 客人的服务器已经将你所发送的邮件直接退回或者删除, 客人自然不会回复给你, 因为他根本就不曾收到邮件 ! 解决:用国际通用的邮箱如 https://www.360docs.net/doc/cc5164137.html, , https://www.360docs.net/doc/cc5164137.html, , https://www.360docs.net/doc/cc5164137.html, 这类免费邮箱,比较好,不容易被分析为垃圾邮件 ! 另外可用公司名购买的企业邮箱, 以公司名为后缀的邮箱和客人联络的, 这个不是免费使用,通常是做了公司网页后,送的公司邮箱,每年是要收费的。同样, 这个以公司名后缀的邮箱也一定要找相关公司做邮箱的“双向解析” 。这样,你所发送的邮件才会被客人的邮箱服务器通过,客人才会顺利收到邮件 ! 2 邮件中有病毒 解析:大家有没有每天查杀计算机内的病毒呢 ? 试想,如果客人收到一封你的邮件, 但你的邮件中带有病毒并被客人的杀毒软件 所查出,客人会看邮件,还是直接删除邮件呢 ? 这个问题是很显然的。 解决:解决办法很简单, 就是定时定点对你的计算机进行彻底查毒,保证自己所发邮件是不带任何病毒及木马程序。

3 发送的时间有时差,及客户看邮件的时间 ! 解析:很多做外贸人员认为,一旦收到 ? 询盘 ? 就马上回复,认为及时尽早的回复,客人一定会对此满意和赞赏并会有所回复 ! 这样做是对的, 但忽略了很重要的一点, 除了亚洲一部分国家及澳洲地区国家, 绝大部分客户和中国是有时差的。就算你马上回复了客人, 客人也会在他上班的时间才能看到邮件。而且客人所发的 ? 询 盘 ? , 肯定也不会只有你一个人回复, 肯定有大把的供应商相争回复, 这样, 最早回复的邮件按照邮箱的排列的顺序被沉到了最底层。如果客人在上面的邮件中找到感兴趣的供应商, 就根本不会看最底层你的邮件 ! 解决:了解客人当地的时差及上班时间, 按照客人的上班时间发送,这个,只需要简单的邮件定时发送就可以办到 ! 另外一点, 我觉得非常好,就是按照客人的上班时间,在线和客人联系 ! 比如欧洲等国家和中国的时差为 -6到 -8个小时,那么当我们在下午 3-4点的时候正是客人上班的时间,这样下午和客人发邮件, 极有可能收到客人的回复, 收到客人回复后立即也回复, 或者能在 Trademanger? 或者 MSN 上能和客人在线及时沟通,这样也是最好的沟通方法。 4 客人休假及发邮件的密度 解析:除了及时和客人联系外, 还要了解客人所在地的法定节假日或者休息时 间 ! 有过多国家的客人是很遵守作息时间的,一旦休息或者放假,是绝不做事的 ! 所以了解客人的放假时间也是很重要的。 你所发送的邮件密度也非常重要, 如果密度过高, 每天至少三封, 这样很有可能被客人被认为是骚扰或者垃圾邮箱而将你加入黑名单。 解决:讲师提出的最好的邮件密度为:第 1天 -第 2天 -第 6天 -第 13天 -第 28天-每隔 1个月 ! 就是,一开始发送后,第二天没回复再追加一封,再没回复过 4天,就是第 6天再追加一次,如果再没回复就是再过一个星期再发, 再过半个月再发, 然后每个月定时发送 ! 当然,发送的内容千万不要一样,标题也要经常变换。不要放弃任何

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