酒店英语口语脱口而出:习惯销售用语

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英语口语对话常用句型:脱口而出的习惯语

英语口语对话常用句型:脱口而出的习惯语

英语口语对话常用句型:脱口而出的习惯语小事一桩That's a piece of cake .That's as easy as pie!I can do it with my eyes closed.请你客气点Who do you think you're talking to?Don't get fresh with me .(get fresh with 大多用于母亲对孩子的斥责之时)等着瞧you'll see .Time will tell.多管闲事(It is) None of your business.Mind your won business.Who asked you?This has nothing to do with you.别狗眼看人低Do I look like a fool?Who do you think I am?What kind of a fool do you take me for?不要告诉别人Don't tell anybody (about it).This is just between you and me.This doesn't leave this room.This is for your ears only.当然you bet.you know it.you betcha.你在开玩笑you are kidding(joking).you have got to be kidding(joking). Are you kidding(joking).没错,就是这样you got that right.you wit the rail on the head.世界真小It is a small world.Small world!You never know whom you will bump into.既然如此,你自己来吧Do it yourself ,then这才像话That is more like it.太过度了That is going too far.我老早就告诉过你了See I told you(so).那又怎样?So what?就指望你了I'm counting on you.You're my only hope.想想办法吧!(别老是坐在那里)Do something (about it).Don't just sit there.别装傻了Stop playing the food.Don't act stupid.你有何不满?Any complaints?Do you have anything to say?船到桥头自然直Thing will work out.It will work out.Everything will be fine.(小辫子)被抓到了you caught me.我早就知道了I'm fully(well) aware of that. You don't have to tell me.I wasn't born yesterday.我认输了Beats me.You got me.You got that right.I can't hack this.(hack 是完成任务的俗语)你到底要说什么?Don't beat around the bush? Get to the point?What are you try to say?你以为你是谁?who do you think you are?。

酒店英语口语对话简单带翻译

酒店英语口语对话简单带翻译

酒店英语口语对话简单带翻译一、预订房间客人:Hello, I’d like to make a reservation for a single room for two nights, please.(你好,我想预订一个单人间,两晚,谢谢。

)服务员:Sure, could you please tell me the dates you’ll be staying?(当然,请问您将入住的日期是?)客人: I will arrive on the 15th and check out on the 17th.(我将于15号入住,17号退房。

)服务员: Great. May I have your name, please?(好的,请问您的姓名?)客人: My name is John Smith.(我叫约翰·史密斯。

)服务员: Thank you, Mr. Smith. Your room is booked.(谢谢,史密斯先生。

您的房间已经预订好了。

)二、入住手续服务员: Welcome to our hotel, Mr. Smith. Could you please fill out this registration form?(欢迎来到我们的酒店,史密斯先生。

请填写这份登记表。

)客人: Sure, here you go.(好的,给你。

)服务员: Thank you. Here is your room key. Your room number is 302 on the third floor.(谢谢。

这是您的房间钥匙。

您的房间号码是302号,三楼。

)客人: Thank you. Is breakfast included in the room rate?(谢谢。

早餐费用包含在房费里吗?)服务员:Yes, breakfast is included. It’s served from 7:00 a.m. to 10:00 a.m. in the dining hall.(是的,包含早餐。

酒店销售英语用语大全

酒店销售英语用语大全

酒店销售英语用语大全以下是一些酒店销售中常用的英语用语:询盘与预订(Inquiry and Reservation):"Thank you for your inquiry about our hotel.""We are pleased to confirm your reservation for [dates]."房型和价格(Room Types and Rates):"We offer a variety of room types to suit your preferences.""Our rates are competitive, and we often have special promotions."设施与服务(Facilities and Services):"Our hotel features a spa, fitness center, and pool for your enjoyment.""We provide 24-hour room service for your convenience."团体预订(Group Reservations):"We offer special rates for group bookings.""Please let us know the number of rooms you require for your group."会议与活动(Meetings and Events):"Our conference facilities are equipped for successful business meetings.""We can help you plan and execute a memorable event at our hotel."特别促销(Special Promotions):"Take advantage of our exclusive weekend getaway package.""Book directly with us to enjoy additional discounts."客户服务(Customer Service):"Our dedicated staff is here to assist you with any inquiries orconcerns.""We strive to provide personalized service to make your stay exceptional."客户满意度(Customer Satisfaction):"We value your feedback. Please let us know how we can improve your experience.""Our goal is to ensure your complete satisfaction during your stay."离店(Check-Out):"We hope you enjoyed your stay with us.""Please settle your bill at the front desk upon check-out."推荐再次预订(Encourage Repeat Booking):"We look forward to welcoming you back on your next visit.""Consider joining our loyalty program for exclusive benefits."这些用语可根据具体情境和目标客户进行调整。

酒店销售术语大全

酒店销售术语大全

酒店销售术语是指在酒店行业中用于描述销售和营销活动的专业术语和名词。

以下是
一些常见的酒店销售术语大全:
1. ADR(Average Daily Rate):平均每日房价,即酒店每间客房的平均销售价格。

2. RevPAR(Revenue Per Available Room):每可售房间平均收入,即酒店每个可售房
间的平均收入额。

3. Occupancy Rate:入住率,即酒店客房的入住比例。

4. Upselling:升级销售,即通过向客人推荐更高档次的客房或增值服务来提高销售额。

5. Cross-selling:交叉销售,即向客人推荐其他酒店服务或设施,如餐饮、水疗等。

6. Group Sales:团队销售,即针对团队或会议预订进行的销售活动。

7. Corporate Rate:企业协议价,即与企业签订的特殊房价协议。

8. Walk-in:即客人临时到店预订房间,而非提前预订。

9. Block Booking:大量预订,即某一团体或组织对酒店大量客房的预订。

10. Yield Management:收益管理,即通过调整房价和促销策略来最大化酒店收入。

以上是一些常见的酒店销售术语,这些术语在酒店行业中被广泛应用,并且对于酒店
销售和营销工作非常重要。

酒店前台常用的100句口语表达

酒店前台常用的100句口语表达

酒店前台常用的100句口语表达一.预订服务Good morning. This is Room reservation. May I help you?早上好,客房预订处,我能为您做什么?What kind of room would you like to reserve ?您想订哪种类型的房间?A single room or a double room ?要单人间还是双人房间?For which dates do you want to book the rooms ?您想订哪几天的房间呢?What time will you be arriving?您将在何时到达?May I know your name ?您能告诉我您的名字吗?How long will you be staying?您将要住多久?I’d like to confirm your reservation.我要确认一下您的预订。

I’ll check the room availability.我查查客房预订情况。

You should pay a deposit of US $1000 beforehand .您应预期付1000美元的定金。

There is a 10 per cent discount .10%的折扣。

二.预定服务What kind of room would you like(prefer)?您希望要什么样的房间?Would you like a room with a front view or a rear view?您是要窗户临街的房间,还是要背街的房间?Do you want a single room or a double room?您是要单人间还是双人间?Would a double room do?双人间可以吗?Would you like breakfast in our hotel?您要不要在饭店吃早餐?In whose name is the reservation made?是以谁的名义订的房间?How do you spell your name,please?请问您的名字怎么拼写?I’m sorry,but we don’t have any record of your reservation.对不起,我们这里没有您预订的记录。

酒店常用的英语口语情景对话

酒店常用的英语口语情景对话

【导语】要想提⾼英语⼝语能⼒,平时⼀定要养成对听,多读,多练习的好习惯。

以下是整理的酒店常⽤英语⼝语情景对话,欢迎阅读!1.酒店常⽤英语⼝语情景对话 F: Welcome to the Beachside Inn. How may I help you? 欢迎来到海边酒店。

能为您做点什么吗? G: I’d like a room, please. 我要住店。

F: Would you prefer a single or a double? 你是要单⼈间还是双⼈间呢? G: A double, please. How much is that? 双⼈间,价格是多少? F: It’s $145.00 a night. How many nights will you be staying? 145美元每晚,你要住⼏晚呢? G: Just tonight. 就今晚。

F: So that’s D-A-V-I-E-S. How would you like to pay for the room? 好的,你想要如何付款? G: Do you take VISA? 能⽤VISA卡吗?2.英语⼝语学习⽅法 1.模仿。

怎样提⾼⾃⼰英语⼝语的有效⽅式第⼀步就是要学会模仿,找⼀些原版英语录⾳的材料来进⾏对单词、短语、句⼦等的模仿。

也可以找⼀些英⽂原版的电影跟着有声有⾊地模仿,从⽽尽量要求⾃⼰的语⾳语调,甚⾄神情语⽓跟原来的差不多。

2.朗读。

第⼆步是⼤声朗读。

其实朗诵就相当于模仿,需要⾃⼰找⾳频资料去模仿语⾳语调。

在进⾏朗读模仿时,要学会听⾃⼰的发⾳和资料中的有什么地⽅不同,反复去练习纠正。

3.复述。

复述不是背诵,复述就是⽤⾃⼰的语⾔描述⾃⼰听到的故事或看到的⽂章,去掉原⽂和组织结构,⽤⾃⼰的理解和思考来讲述故事的内容,复述是提⾼英语⼝语的有效⽅法之⼀。

⼀开始可以先复述⽂章的中⼼思想,然后再逐步增加难度。

星级酒店英语日常交流用语

星级酒店英语日常交流用语

饭店交流用语欢迎和问候语:1、Good morning(afternoon , evening) , sir(madam)早上〔下午、晚上〕好,先生〔夫人〕。

2、How do you do?您好!〔初次见面〕Glad to meet you .很高兴见到您。

3、How are you?您好吗?Fine , Thanks . And you ?很好,谢谢。

您好吗?4、Wele to our hotel (restaurant , shop). 欢迎到我们酒店〔餐厅、商店〕来。

5、Wish you a most pleasant stay in our hotel .愿您在我们酒店过得愉快。

6、I hope you will enjoy your stay with us.希望您在我们酒店过得愉快。

〔客人刚入店时〕I hope you are enjoying your stay with us.希望您在我们酒店过得愉快。

〔客人在饭店逗留期间〕I hope you have enjoyed your stay with us.希望您在我们酒店过得愉快。

〔客人离店时〕7、Have a good time!祝您过得愉快!用语:8、**hotel , front desk . Can I help you? **饭店,前厅。

您找谁?9、Sorry , I’ve dialed the wrong number .对不起,我拨错号了。

10、May I speak to your general manager? 能和你们总经理说话吗?Speaking.我就是。

11、Sorry , he is not in at the moment . 对不起,他现在不在。

Would you like to leave a message ?您要留口信吗?12、Pardon.对不起,请再说一遍,好吗?I beg your pardon.对不起,请再说一遍,好吗?祝贺语:13、Congratulations!祝贺您!14、Happy birthday!生日快乐!15、Happy new year!新年快乐!16、Merry Christmas!圣诞快乐!17、Have a nice holiday!假日快乐!18、Wish you every success!祝您成功!答谢和答应语:19、Thank you (very much) .谢谢您〔非常感谢〕。

酒店常用英语口语对话大全

酒店常用英语口语对话大全

酒店常用英语口语对话大全Check-in at the Hotel Customer: Good evening. I have a reservation under the name of John Smith. Receptionist: Good evening, Mr. Smith. Could you please provide me with your ID and the credit card you used to make the reservation? Customer: Sure, here you go. Receptionist: Thank you. Everything seems to be in order. How many nights will you be staying with us? Customer: I’ll be staying for three nights. Receptionist: Great. Here is your room key. Enjoy your stay!Room Service Guest: Hi, I’d l ike to order room service. Room Service: Of course. What would you like to order? Guest: I’d like a club sandwich and a bottle of water, please. Room Service: Your order will be delivered to your room shortly. Is there anything else you need? Guest: No, th at’s all. Thank you.Checking Out Guest: Good morning. I’d like to check out, please. Front Desk: Good morning. Do you have any additional charges on your bill? Guest: No, everything looks good. Front Desk: Great. Would you like a printed copy of your bill? Guest: No, thanks. I’ll just pay with my credit card. Front Desk: Thank you for staying with us. Have a safe journey.Asking for Recommendations Guest: Hi, could you recommend a good restaurant nearby? Concierge: Certainly. There is a fantastic Italian restaurant just a few blocks from here that I highly recommend. Guest: That sounds great. Do I need to make a reservation? Concierge: It’s always a good idea to make a reservation, especially during peak times. I’ll be happy to help you with that.Complaining about an Issue Guest: Excuse me, there seems to be a problem with the air conditioning in my room. Manager: I apologize for the inconvenience. I will sendsomeone to take a look at it right away. Guest: Thank you. I appreciate your prompt attention to this matter.Expressing Gratitude Guest: I just wanted to say thank you for the excellent service during my stay. Staff: It was our pleasure to have you as our guest. We are glad you enjoyed your time here. Guest: I will definitely recommend your hotel to my friends and family.Farewell Guest: Goodbye. I had a wonderful stay at your hotel. Staff: Thank you for choosing our hotel. We hope to see you again in the future. Guest: I will definitely be back. Goodbye!这些是酒店常用的英语口语对话。

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酒店英语口语脱口而出:习惯销售用语
1、What kind of rooms(foods) would you like to have?您需要什么样的房间(吃什么样的菜)?
2、Here is a brochure of our hotel and tariff.
这是介绍我们饭店的小册子和价目表。

3、We'll give you a 10%(ten percent ) discount.
我们给您九折优惠。

4、We'll offer tour guides complimentary breakfasts.我们给陪同提供免费早餐。

5、We accept your terms.
我们接受您的条件。

6、May I introduce myself?
让我介绍我自己。

7、May I present you a litter souvenir?
请接受我们的一点小纪念品。

8、Let's drink to our friendship!
为我们的友谊干杯!
9、Let me propose a toast to the health of our guests!建议为在座客人的健康干杯!
10、Cheers!(Bottoms!)
干杯!
11、How do you like Chinese food?
您喜欢中国菜吗?
12、What do you think of our service?
您对我们的服务有什么意见?
13、Thank you for your comments(compliment, suggestions).谢谢您给我们提的意见(赞扬、建议)。

14、I'm afraid it's against the hotel's regulations.
这是违反饭店规章制度的。

15、In our hotel we don't accept tips.
我们饭店是不收小费的。

It's our pleasure to serve our guests well.
我们为能为客人服务好而感到高兴。

Thank you all the same.
不过,还是要谢谢您。

16、I'm afraid you'll have to pay for the damage.
您必须赔偿。

17、Thank you for telling us about it.
谢谢您告诉我们
I'll look into the mater right away.
我马上去处理这件事情。

18、I assure you it wont happen again.
我保证此类事情不会再发生。

19、Please don't worry, sir (madam)
先生(夫人),请不必担心。

I will send someone up to your room right away.
我马上派人到你的房间去。

20、I can't guarantee anything, but I'll try my best.
我不能保证,但我会尽力而为。

21、What can I show you.
您要买什么?
22、How do you like this fashion (color, size, design )?
您喜欢这种款式(颜色、尺寸、图案)吗?
23、The extra large size of this color is out of stock.
这种颜色的特大号已经卖完了。

Please try us again tomorrow.
请明天再来看看。

24、They are altogether 175(one hundred and seventy-five) Yuan.
共计175元。

You may pay in cash or with credit card.
您能够付现金也能够用信用卡。

25、You have made a good choice, you have very good taste.您真会买东西,眼力真好。

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