bec口语
语言点
1. 表明公司的生产产品
It produces...
2. Open Morning / Open Day :a day when a school or an organization invites the public to come in and see the work that is done there
3. 叙述某人的工作职责
Sb's responsibility is to ...
I work in the Accounts department.
I'm responsible for invoicing our customers
I'm in charge of sending our invoices.
I deal with invoices and payments.
1.3 Reporting to Reception
Conversation 1
1.3.1 I don't have anyone of that name here. 我这没有叫这个名字的人在啊 .
1.3.2 It's spelled ...
注 : 询问别人如何拼写的时候 "How to spell" 是中式英语 , 应该问 "How do you spell ..." 或 "Can you tell me how to spell..."
1.3.3 It happens all the time. 这样的事情常发生 ( 安慰别人的话 )
如 : 等公交车的时候 , 它偏不来 , 就可以说 "Things like that happen all the time"
1.3.4 Just take the lift to the third floor and it's the second door on your left. Room 313
Conversation 2
1.3.1 You are seeing Mrs. Woolf.
注 : see 并不是表示看见 , 而是指约见 . 有时候也是指男女约会 .
E:I am seeing her on Friday.
1.3.2 I'll just check I've spelled that correctly.
1.3.3 Sorry about that
1.3.4 That's quite all right.
Conversation 3
Americans often converse on a first-name basis in a casual, friendly manner. If an American business person uses a first name in an introduction, it would be considered snobbish and unfriendly not to do the same. If you're unsure of how friendly or formal the situation is (in speech and in writing), use addresses such as Dr., Ms., Miss, Mrs. or Mr., along with the person's last name. If you're unsure of a woman's marital status, use Ms. [miz].
1.3.1 I can assure you I'm a woman.
我向你保证产品质量
E:I can assure you of its quality.
1.3.2 You can't miss it.
指路时候的常用语 , 给对方以信心 , 肯定不会错过 , 一定会找到的 . 注意 "can" 和"can't " 的发音 .
I can swim/ I can't swim. 重音不同
Conversation 4
A:SHNOS ，早上好，很高兴为您服务。
B: 我是小强，从苏州打过来。我只是想告诉你们我本来应该 10 点来开销售会，可是我会迟些 A: 到。我十一点才能到。
B: 谢谢您通知我们，强哥。我会转告他们的，我们期待着您一会儿儿见到您。
A: 再见。
表达方式总结:
4.1 This is ____ calling from______
4.2 I just want to let you know that_____________
4.3 I'm supposed to be coming at 10 for ________, but I'm going to be a bit late.
4.4 I won't be able to make it before ____
4.5. Thanks for letting us know.
4.6 I'll pass on the message.
注 : 打电话告之将迟到的三步曲
第一、告之对方自己是谁从哪里打来
第二、告之对方打电话的目的
第三、可能到达的时间
请学生将各个句子对应的表达对应起来。
遇到由于己方疏忽产生的错误时候的回应 :
第一,承认错误 I'm very sorry, but that's a mistake.
第二,诚挚道歉 I really am extremely sorry about this
第三,提供解决方案 I'll tell you what I'll do 如不能及时答复可说 I'll be back to you in a few minutes. 或 Can I get back to you ....?
第四,保证下不为例 I promise this won't happen again.
【网络综合 - 商务英语考试（BEC）试题】：
背景介绍 :
以下四个经理必须在两周之内的某一天在巴黎开个会，这是他们的日程，请和你的 partner 商量会议定在哪一天。
budget airline : very cheap airline
cost- conscious : aware of how much the cost will be and avoiding costing too much
head office: the most important office of an organization or company, or the people working there
1.2 informal notes
tie up (not available) another event or activity
出席某些活动不方便
be up to your eyes in sth ：to be very busy doing something
忙于做某事
push:to forcefully persuade or direct someone to do or achieve something
强迫某人去完成某事
drop everything ：to stop doing or planning something, especially an activity
停止某活动
it is not on ： happening or planned
某事正在进行或策划中
You're on! :used as a way of expressing agreement to something happening
算你一个！
be not on (mainly UK) :Something that is not on is unacceptable and should not happen
不能接受或不准发生的事
关于约时间
i. 绝对不可能的日子： Friday is out. Friday is impossible. It can't be Friday.
ii. 可能的日子：Thursday seems okay.
iii. 唯一可能的日子：It'll have to be Thursday. Thursday is the only option. That leaves Thursday.
iv. 来不了的日子：He can't make Monday. He can't manage Monday. I can't (possibly) make it on Monday.
v. 来得了的日子：He can make Monday. He can manage Monday.
vi. 不太好的日子：Tuesday doesn't really suit me very well. I'm afraid not, , at least rather not.
vii．那就只剩下：So that leaves Thursday.
Wang: Yes. I am now a student with Suzhou University majoring in business administration. I hope I can get my MBA and join a world-famous multinational company. And after I have had enough experience, I am going to start a company of my own.
Interlocutor: Thank you, Mr. Wang. And Mr. Li, could you tell me about your ambitions?
Li: A big question for me indeed. I've never thought about it, but I bet I'll work towards a CEO of a big multinational corporation. That's my goal in life. And that's why I am spending so much time on English, business English in particular.
Interlocutor: Mr. Li, you said you're spending a lot of time on business English. Do you think business English is difficult to learn?
Li: Not exactly, though it may be difficult at the initial stage. The thing is that you need to have some business knowledge before you start to learn business English.
Interlocutor: How about you, Mr. Wang? Is it difficult for you?
Wang: Not really. You know, I like English very much, and my major is business administration. So I have always found business English very interesting.
Stage II
The importance of having a good CV
Well, in my opinion, you can never underestimate the importance of having a good CV.
In the majority of cases, your CV is the employer's first impression of you, your first chance to impress your potential employer, let's say. It is the essential illustration of your suitability for the job, showing how your skills and experience match your employer's requirements.
But more than that, it shows your ability to summarize, prioritize and present information effectively, essential skills in today's job market. It also shows your linguistic and communicative abilities.
Even though employers these days use a variety of selection techniques, such as analyzing your handwriting, a good TV is still the single most important part of any application.
Stage III
Time Management
Your company
has found that ineffective time management is one of the major problem areas throughout the workforce. You have been asked to put forward some suggestions for improving the situation.
Discuss, and decide together:
why poor time management can become a major problem in companies
what procedures could be adopted to ensure that time is managed effectively.
Zhang: Hi, Ms Wang, you know, our company is sort of out of control these days. Don't you think so?
Wang: Yeah. Everything seems to be in disorder here in our company. And that obviously has a lot to do with poor time management.
Zhang: You mean poor time management has caused all these problems. Why?
Wang: When time is not well planned within a company, they usually do not allocate blocks of time to specified tasks. They do not have a definite idea of when they should complete a certain task. And ...
Zhang: And I think they often neglect the ordering of priorities. I mean certain tasks need our prior attention. But in our company every task is treated on
an equal basis, even if it is a very urgent task.
Wang: That's the point. So time should be planned according to the importance of the tasks we need to deal with.
Zhang: So what do you think we can do so that time is managed effectively here in our company?
Wang: You mean what procedures we can adopt?
Zhang: Sure. That's what our boss is asking us to do. Right?
Wang: Right. I think we've got a lot to do. First, we should make all the staff members realize how important effective time management is to our company.
Zhang: Yes, I think we can give them instruction in time management, especially those in supervisory positions.
Wang: Right, perhaps we can run a few training programs for them. If need, we may invite some experts from outside to help us.
Zhang: Another thing we can do is to make all the managers, or even every staff member, come up with a job description of their own. In this way, they can be pretty sure about what they are responsible for and what they are not.
Wang: Yes, that's a good idea. And I think, the top managers of our company should come up with a set of rules as to what kind of jobs should be given priority to. In this way, we can make sure that important tasks are dealt with first.
Zhang: Good idea. So to sum up, our company should run a few training programs, and every staff member should write a job description of their own.
Wang: And rules should be made as to what kind of job should be given priority to.
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商务英语口语大全
商务英语口语大全 Document serial number【KK89K-LLS98YT-SS8CB-SSUT-SST108】
赞成. I agree. *比较生硬的说法. I think it's very important. (我认为这个问题很重要.) I agree. (我同意.) I agree with that. I'm with you. *"对,对"、"很好嘛"、"我赞成"、"OK". I'm for it. I don't agree. (我反对.) 我也这样认为. I think so, too. *更口语的说法. Tokyo is too expensive. (东京的物价太贵.) I think so, too. (我也这样认为.) 好哇! Anything you say! Let's see a movie. (我们去看电影吧.) Anything you say! (好哇!) I'm with you. Okay, let's. You're in charge. You're the boss. I agree with you. 没有异议. No objection! 我不反对. I don't have any objection to it. *objection "异议"、"反对"、"不服从"、"反对理由". What do you think of my proposal (你觉得我的建议怎么样) I don't have any objection to it. (我不反对.) I have no objection to it. I don't object to it. No problem here. Sounds alright to me. 我觉得那样很好. That's fine with me. How's tomorrow (明天怎么样) That's fine with me. (我没问题.) That sounds good. Sounds like a good idea to me. 很好! Fine. *这是种常用的表达方式,表示带有"无可挑剔的"、"不错的"、"好的"等语感. How was the proposal (这个建议怎么样) Fine. (很好!) How's everything (一切都好吗) Fine. (很好呀!) Good. It's acceptable. Okay. 那就行了. That's fair. *用于听到对方给予妥 协性的回答时,就对方的意见或行为作出答复, 含有"这样才公平、公正"的语气. How does that sound (那样行吗) That's fair. (那就行了.) Fair enough. 我也有同样感觉. You can say that again. *表示"我 的看法和你完全一致",带有同情的语感. That meeting was awful. (那个会开 得真糟糕.) You can say that again. (我也有同 样感觉.) I'll say. Definitely. 好像挺有意思. Sounds like fun. *接受别人的邀请 或建议时. Let's go out! (我们出去玩吧.) Sounds like fun. (那一定很有意思.) 当然!/一定! You bet! *完全赞成对方所说的事的 语气. Did you study for the test (快考 试了,你准备了吗) You bet. (当然!/一定!) That is for sure. You know it. I'd bet on it. You can bet on it. Bet on it. Of course. It goes without saying. That goes without saying. You betcha. *俚语. 你是反对还是赞成他的主意 Are you for or against his idea 好! Good. *用来向对方表达愉快、批准、同意、满意等心情. How is it (这个怎么样) Good. (好!) It's good. 太棒了! Great! *比good更要强烈地表示"吃 惊的、终于可以松一口气的心情",还带有"得意 洋洋"、"心满意足"的语感. The boss approved my proposal. (老板同意了我的建议.) Great! (太棒了!) That's great! 好主意. Good idea. Let's do this part first. (我们先做这部分吧!) 我反对. I don't agree. *比I can't agree.的 语气还要强烈,给人一种直接反对的印象.
完整word版,BEC高级口语真题答案
A.客户关系：让客户感到受到重视的重要性 B.公司发展：控制公司扩张的重要性 C.营销：如何确保公司的代理商始终保持高效率 PART 2 A. Customer relations: the importance of making customers feel valued. In my opinion, maintaining good customer relations is of vital importance to a business. If not, you may have no way to sell your products or services to customers. Then, there is no chance for you to make money. In order to establish good relations with your customers, you should make customers feel valued. There are a number of ways to make them feel valued. Firstly, you should have a friendly attitude toward them and show respect for them. From time to time, ask them for their opinions and suggestions for improvement of your products or services. Secondly, provide them with good after-sale service. When they run into some problems or difficulties, offer them with help as soon as possible. When something has gone wrong with your products they have purchased, send your technicians as soon as possible. B. Company growth: the importance to a company of controlling expansion As we know, every company nowadays seeks for growth and development in order to survive in the highly competitive world. But we have to remember that expansion should be made in a controlled manner, because, if not, serious problems will be brought about, or even worse, a great threat will be caused to the survival of the company. For instance, a department store in our city used to be very prosperous before it sought for expansion. A few years ago, it began establishing branch stores in other cities throughout the province. Within a period of two years, scores of branches had been sep up in and outside the province. At first, business was okay and everything went well. Then, some problems began to occur due to lack of funds and skilled managerial staff. A couple of years later, the department store simply went bankrupt. This is a lesson for us to learn. C. Marketing: how to ensure that agents maintain a high level of effectiveness when representing a company. As we all know, signing an agency agreement with a firm is a customary practice in marketing. In order to ensure they maintains a high level of effectiveness, I think, firstly make an attractive encouragement program, that is, to set up clear target for the agent. If the agent reaches the set target, a decent reared will be offered. If he fails to do so, he will not get the commission. Second, check and supervise the process or progress of the marketing campaign launched by your agent. If something has gone wrong, immediately correct it. If your agent runs into difficulties, you should offer a hand without any delay. In other words, let your agent know that he is trusted and he is not working alone. PART 3 A.Our company is planning to introduce a suggestion scheme so as to encourage staff members at all levels to contribute ideas and suggestions. Do you have any ideas as to the ways of setting up such a scheme so that all staff can make contributions? B. I have heard of that. I think this is quite good for the future development of our company. As for ways of setting up such a scheme, the first step come to my mind is to get a group of people together to organize a committee. The major task for them is to draw up some staff members. A. That’s sounds good. But who do you think should be chosen as the member of the committee? The head of each department, or some professional people from outside? B.Some department leaders can be included, but not every one of them. We may select a couple of senior consultants of our company to be put on the committee. And ordinary staff members should also be represented in the committee, so that voices from shop floors can heard. A. Yeah. I think each department may prepare a box for collecting ideas and the box should be put at a place where all staff can have an easy access. A special column can be created on the company’s website for idea collection since internet is almost available for all staff members. B. As for the evaluation of suggestions, of course it is the committee that will have the final say. The committee is supposed to draw up specific standards for the sake of evaluating, quantitative and financial standards, for instance. A. You are right. And specific rewards should be also be announced to all members of staff so as to encourage them to offer valuable suggestions….