外贸业务员接待必备口语80句等
外贸业务员接待必备口语80句
1、Do I have to make a reconfirmation? 我还要再确认吗？
2、Can I get a seat for todays 7:00 a.m. train? 我可以买到今天上午7点的火车座位吗？
3 Could you change my flight date from London to Tokyo? 请你更改一下从伦敦到东京的班机日期好吗？
4 May I reconfirm my flight? 我可以确认我的班机吗？
5 Do I have to reserve a seat? 我一定要预订座位吗？
6 May I see a timetable?我可以看时刻表吗？
7 How long will I have to wait? 我要等多久呢？
8 Which would you prefer, a smoking seat or a non-smoking seat?
你喜欢哪种，吸烟座还是禁烟座呢？
9 Can I reconfirm by phone?我能电话确认吗？
10 Where can I make a reservation?
我到哪里可以预订？
11 How many more minutes will it take for the train to arrive?火车还要多少分钟就要到达呢？
12 Excuse me. May I get by? 对不起，我可以上车吗？
13 How much does it cost to go there by ship? 坐船到那里要花多少钱？
14 Can I cancel this ticket? 我可以取消这票吗？
15 Check it to my final destination 把它托运到我的目的地。
16 Please come to the airport by eight thirty at the latest.最迟要在8点30分到达机场。
17Take your baggage to the baggage section. 把你的行李拿到行李房去。
18 Please fill in this disembarkation card. 请你填写这张入境卡。
19 I have come to make sure that your stay in Beijing is a pleasant one.
我特地为你们安排使你们在北京的逗留愉快。
20 Its just the matter of the schedule, that is, if it is convenient of you right now.
如果你们感到方便的话，我想现在讨论一下日程安排的问题。
21 I think we can draw up a tentative plan now.
我认为现在可以先草拟一具临时方案。
22 If he wants to make any changes, minor alternations can be made then.
如果他有什么意见，我们还可以对计划稍加修改。
23 Is there any way of ensuring well have enough time for our talks?
我们是否能保证有充足的时间来谈判？
24 So our evenings will be quite full then? 那幺我们的活动在晚上也安排满了吗？
25 Well leave some evenings free, that is, if it is all right with you.
如果你们愿意，我们想留几晚供你们自由支配。
26 Wed have to compare notes on what weve discussed during the day.
我们想用点时间来研究讨论一下白天谈判的情况。
27 I can’t say for certain off-hand. 我还不能马上说定。
38 Better have something we can get our hands on rather than just spend all our time talking.
有些实际材料拿到手总比坐着闲聊强。
29 Itll be easier for us to get down to facts then.
这样就容易进行实质性的谈判了。
30 But wouldnt you like to spend an extra day or two here?你们不愿意在北京多待一天吗？
31 Im afraid that wont be possible, much as wed like to. 尽管我们很想这样做，但恐怕不行了。
32Weve got to report back to the head office. 我们还要回去向总部汇报情况呢。
33Weve arranged our schedule without any trouble.我们已经很顺利地把活动日程安排好了。
34Here is a copy of itinerary we have worked out for you and your friends. Would you please have a look at it?
这是我们为你和你的朋友拟定的活动日程安排。请过目一下，好吗？
35 If you have any questions on the details，feel free to ask.如果对某些细节有意见的话，请提出来。
36 I can see you have put a lot of time into it. 我相信你在制定这个计划上一定花了不少精力吧。
37 We really wish youll have a pleasant stay here.我们真诚地希望你们在这里过得愉快。
38 Ive been looking forward to visiting your factory.我一直都盼望着参观贵厂。
39 Maybe we could start with the Designing Department. 也许我们可以先参观一下设计部门。
40 These drawings on the wall are process sheets.墙上的图表是工艺流程表。
51 They describe how each process goes on to the next.表述着每道工艺间的衔接情况。
41 We are running on two shifts. 我们实行的工作是两班倒。
42 Almost every process is computerized. 几乎每一道工艺都是由电脑控制的。
43The efficiency is greatly raised, and the intensity of labor is decreased.
工作效率大大地提高了，而劳动强度却降低了。
44 All products have to go through five checks in the whole process.
所有产品在整个生产过程中得通过五道质检关。
45 We believe that the quality is the soul of an enterprise.我们认为质量是一个企业的灵魂。
46 Therefore, we always put quality as the first consideration.因而，我们总是把质量放在第
一位。
47 I hope my visit does not cause you too much trouble.我希望这次参观没给你们增添太多的麻烦。
48 Do we have to wear the helmets? 我们得戴上防护帽吗？
49Is the production line fully automatic? 生产线是全自动的吗？
61 What kind of quality control do you have? 你们用什么办法来控制质量呢？
50 All products have to pass strict inspection before they go out.
所有产品出厂前必须要经过严格检查。
51 Im impressed by your approach to business. 你们经营业务的方法给我留下了很深的印象。
52 The product gives you an edge over your competitors, I guess. 我认为你们的产品可以使你们胜过竞争对手。
53 No one can match us so far as quality is concerned.
就质量而言，没有任何厂家能和我们相比。
54 I think we may be able to work together in the future.我想也许将来我们可以合作。
55 We are thinking of expanding into the Chinese market.我们想把生意扩大到中国市场。
56The purpose of my coming here is to inquire about possibilities of establishing trade relations with your company.
我此行的目的正是想探询与贵公司建立贸易关系的可能性。
57 We would be glad to start business with you. 我们很高兴能与贵公司建立贸易往来
58 Id appreciate your kind consideration in the coming negotiation.洽谈中请你们多加关照。
59 We are happy to be of help.我们很乐意帮忙。
72 I can assure you of our close cooperation. 我保证通力合作。
73 Would it be possible for me to have a closer look at your samples? 可以让我参观一下你们的产品陈列室吗？
60 It will take me several hours if I really look at everything.如果全部参观的话，那需要好几个小时。
61Y ou may be interested in only some of the items.你也许对某些产品感兴趣。
62 I can just have a glance at the rest. 剩下的部分我粗略地看一下就可以了
63Theyve met with great favor home and abroad.这些产品在国内外很受欢迎。
64 All these articles are best selling lines. 所有这些产品都是我们的畅销货。
65Y our desire coincides with ours. 我们双方的愿望都是一致的。
66 No wonder youre so experienced. 怪不得你这幺有经验。
外销员外贸支付英语
1、Payment is to be effected (made) before the end of this month.这个月末以前应该付款。
2、It's convenient to make payment in pound sterling.用英镑付款较方便。
3、Now, as regards payment，we've agreed to use U.S. Dollar，am I right?
至于付款，我们已同意用美圆，对吗?
4、We may have some difficulties making payment in Japanese yen.
用日圆付款可能会有困难。
5、I've never made payment in Renminbi before.我从未用过人民币付款。
6、We can't accept payment on deferred terms.我们不能接受延期付款。
7、What's your reason for the refusal of payment?你们拒付的理由是什么?
8、Collection is not paid. 托收款未得照付。
9、We don't think you'll refuse to pay.我们相信你们不会拒付。
10、Only one refusal of payment is acceptable to the bank.银行只接受一次拒付。
12、We'll not pay until shipping documents for the goods have reached us.
见不到货物装船单据，我们不付款。
13、We're worrying that a decline in prices might lead to refusal of payment.
我们担心市场价格下跌会引起拒付。
14、Of course payment might be refused if anything goes wrong with the documents.
如果单据有问题，当然可以提出拒付。
15、The equipment will be paid in installments with the commodities produced by our factory
设备以我们工厂生产的产品分期偿还。
Words and Phrases
payment 支付，付款to pay 付款，支付，偿还dishonour 拒付deferred payment 延期付款progressive payment 分期付款payment on terms 定期付款payment agreement 支付协定
pay order 支付凭证payment order 付款通知payment by banker 银行支付
payment by remittance 汇拨支付payment in part 部分付款payment in full 全部付讫clean payment 单纯支付simple payment 单纯支付payment by installment 分期付款payment respite 延期付款payment at maturity 到期付款payment in advance 预付(货款) Cash With Order (C.W.O) 随订单付现Cash On Delivery (C.O.D) 交货付现
Cash Against Documents (C.A.D) 凭单付现pay on delivery (P.O.D) 货到付款
payment in kind 实物支付payment for (in) cash 现金支付，付现pay……Co. only 仅付……公司pay……Co. not negotiable 付……公司，不准疏通
pay……Co. or order (pay to the order of……Co.) 付……公司或其指定人
refusal 拒绝the refusal of payment 拒付the bank interest 银行利息
decline 下降，下跌something goes wrong 某事上出问题，出现差错...
商谈常用英语赞成
I agree with that
I'm with you. *“对，对”、“很好嘛”、“我赞成”、“OK”。
I think so, too. *更口语的说法。
Tokyo is too expensive. (东京的物价太贵。)
I think so, too. (我也这样认为。)
好哇!
Anything you say!
Let's see a movie. (我们去看电影吧。)
Anything you say! (好哇!)
I'm with you. Okay, let's. Y ou're in charge. Y ou're the boss. I agree with you.没有异议。
No objection! 我不反对。
What do you think of my proposal? (你觉得我的建议怎么样?)
I don't have any objection to it. (我不反对。) I have no objection to it. I don't object to it.
No problem here. Sounds alright to me.我觉得那样很好。That's fine with me.
How's tomorrow? (明天怎么样?) That's fine with me. (我没问题。)That sounds good. Sounds like a good idea to me.
Fine. *这是种常用的表达方式，表示带有“无可挑剔的”、“不错的”、“好的”等语感。How was the proposal? (这个建议怎么样?)
Fine. (很好!) How's everything? (一切都好吗?) Fine. (很好呀!)
接待客户常用的英语口语对话
接待客户常用的英语口语对话【接待客户常用的英语口语对话】 您能坐下来喝杯茶吗? Would you please take a seat and have a cup of tea? For example: A: Would you please take a seat and have a cup of tea? 您能坐下来喝杯茶吗? B: I'd love to. Thank you.我很乐意。谢谢你。 请让他进来。 Please send him in. For example: A: Mr. Green，Mr. White is here.格林先生，怀特先生来了。 B: Please send him in.请让他进来。 这边请。 This way please. For example: A: This way please.怀特先生，这边请。 B: Thank you very much.非常感谢。 您预约了吗? Do you have an appointment? For example:
A: Do you have an appointment?您预约了吗? B: I'm afraid not.恐怕没有。 他什么时候有空儿和我见面呢? When is it convenient for him to see me? For example: A: When is it convenient for him to see me?他什么时候有空儿和我见面呢? B: I think you'd better leave your card here, and I will contact you later. Is that OK? 我想您留下您的名片，迟些时候我再和您联系。这样可以吗? 这件事是私事。 My business is personal. For example: A: Would you tell me what you wish to see him about? 能告诉我您见他有什么事情吗? B: My business in personal.这件事是私事。 能给他留张字条吗? Will you please write him a note? For example: A: Will you please write him a note?能给他留张字条吗? B: That's a good idea.这个主意不错。 你在等李先生吗? Are you expecting Mr. Lee? For example:
外贸业务员的必背的100句常用口语-常用口语,外贸英语--_1.doc
外贸业务员的必背的100句常用口语-常用 口语,外贸英语 外贸业务员的必背的100句常用口语 51 We really wish youll have a pleasant stay here.我们真诚地希望你们在这里过得愉快。 52 I wonder if it is possible to arrange shopping for us. 我想知道能不能为我们安排一些购物行程。 53 Welcome to our factory. 欢迎来到我们的工厂。
54 I’ve been looking forward to visiting your factory.我一直都盼望着参观贵厂。 55 Youll know our products better after this visit. 参观后您会更了解我们的产品。 56 Maybe we could start with the Designing Department. 也许我们可以先参观一下设计部门。 57 Then we could look at the production line. 58 These drawings on the wall are process sheets.墙上的图表是工艺流程表。
59 They describe how each process goes on to the next.表述着每道工艺间的衔接情况。 60 We are running on two shifts.我们实行的工作是两班倒。 61 Almost every process is computerized.几乎每一道工艺都是由电脑控制的。 62 The efficiency is greatly raised, and the intensity of labor is decreased.
酒店前厅服务英语口语情景对话
Dialogue A Individual clients check in(散客入住) G=客人R:=接待员 R：Good afternoon. Madam.Welcome to Grand Park Kunming .May I help you? 下午好，欢迎光临昆明君乐酒店，请问有什么可以帮到您？ G：Yes, I’d like to check-in .please. 我要登记住宿。 R：Certainly, Madam. May I have you name, please? 好的，小姐。能告诉我您的姓名吗？ G：I’m Christine.Nolan 我叫克莉丝汀?诺兰 R：Do you have a reservation, Ms. Nolan? 诺兰小姐，请问您预定了房间吗？ G：Yes, form today. 是的，预定了。从今晚开始。 R：OK, Ms .Nolan, please show me your passport. 好的，诺兰小姐，麻烦您出示一下您的护照。 R：（双手接客人证件） R：（扫描客人证件后双手归还客人） R：Just a moment, please. I’ll check our reservation record. （After a while）Thank you for waiting. Ms. Nolan. Your reservation is for a business single room for one night, the room rate is ￥800 that including two breakfasts. Is that all right? 请稍等，我查一下预定记录。（过了一会）让你久等了，诺兰小姐，您预定了一个晚上的商务单间，房价￥800（房价用手指给客人不要说出报价）,含两份早餐是吗？ G：Yes. 是的 R：Print out the registration form? 打印住宿登记表。 （再次与客人确认姓名，来店离店日期，房号，房价和早餐数等信息并礼貌的让客人在登记单上签名） R：You stay here one day, the deposit is ￥1500,you want pay for credit card or cash? 您住一天，押金是￥1500，请问您是刷卡还是付现金呢？ G：By Credit Card. 刷卡。 R：OK, Ms. Nolan, please show me your credit card, I’ll brush ￥1500 of per-authorization（预授权）as your deposit. Do you have a password of your card? 好的，诺兰小姐请您出示一下您的信用卡，给您刷￥500的预授权做您的押金，请问您的卡有密码吗？（刷卡前先核实是否为有效的信用卡，有无客人签名） G：Yes. 有密码 R：OK, please input the password. 好的，请您输一下密码。 R：（刷卡后双手将卡还给客人，礼貌的让客人在POS单上签名并再次告知刷卡的金额）R：This is for you to brush a ￥1500 per-authorization, please sign in POS list to confirm.
[外贸英语]展会接待常用英语口语集锦
[外贸英语]展会接待常用英语口语集锦 ____________________________________ 1．What’s the size 多大尺寸？ 90X90 (Ninety by ninety) 九十乘九十。 2．What’s the CMB 体积多大？ 0.07M3 (zero point zero seven cube meter) 0.07立方米。 3．What’s th e bestlast price 最低价是多少？ ￥2.5 (Two point five)] 两块五。 4．How many designs 有几个款式？ 3 designs . 三个款式。 5．How many colors 有几种颜色？ 3 colors. Red, yellow and blue. 3种颜色，红、黄、蓝。 6．How many pcs one CTN 一箱装多少件？ 12 dozen, 144pcs. 12打，144件一箱。 7．When shall we deliver 什么时候交货？ 8．Where shall we deliver 货送到什么地方？ 9．30% deposit. 付30%的订金。 10．Only one sample here. We can’t give you. 只有一个样品，不能给你。 11．Too expensivemuch. 太贵了。 12. Any discount 有折扣吗？ 13．Cheaper 可以便宜一点吗？ 14．Show me this! 这个拿下来看看。
15．Good quality or ordinary quality 质量好的还是普通的？ 16．￥180 for a set . 180元一套。 17．4pcs a set. 一套4个。 18．What’s the minimum quantity 最小起订量是多少？ 19．At least 1 CTN.。 至少一箱件 20．There’s minimum quantity. 有最小起订量。 21．Can they be mixed 可以混装吗？ 22．Mixed packing. 混装。 23．Just a moment. Let me check. 稍等，让我查一下。 24．Same pricesize. 一样的价格尺寸。 25．I will come again tomorrow. 我明天再来。 26．Where are you from? 你是什么地方人？ 27．What’s your name? 你叫什么？ 28．May I have your card? 名片给一张，可以吗？ 29．Card,please. 名片。 30．Stapler,please. 订书机。 31．Calculator,please. 计算器。 32．Adhesive tape,please. 胶带。 33．Here’s our catalogue. 这是我们的目录。 34．Here’s my card. 这是我的名片。 35．Your card, please.
【关于商务接待的英语对话】商务接待英语对话范文
【关于商务接待的英语对话】商务接待英语对话范文 在初中英语对话教学中必须给学生创设一个真实的语言交际环境,为学生提供充分运用英语进行交流实践的机会,使学生能够加深理解、熟练掌握、灵活运用,达到学以致用的目的。小编精心收集了关于商务接待的英语对话，供大家欣赏学习!关于商务接待的英语对话1 A:Excuse me, but are you Mr. Blake from Chicago? 对不起，您是来自芝加哥的布莱克先生吗? B:Yes,Iam. 是的，正是。 A:I am from D&B Company,I am here to meet you,my name is Li Fei. 我是D&B公司的，我来接您，我的名字是李飞。 B:How do you do, ? I’m glad to meet you! 你好，李先生，很高兴认识您。 A:I Glad to meet you, too. Welcome to Beijing! 我也是。欢迎来到北京! B:I thank you! It’s very nice of you to come and meet me. 谢谢，您前来接我真是太感谢了。 A:You are ,let me help you with your Baggage. 不客气，哦!让我来帮您拿行李吧! B:Thanks a lot! 非常感谢! A:Did you enjoy flight? ? 旅途愉快吗，布莱克先生? B:On the whole,it’s not bad except for a little turbulence. 除了有点儿颠簸外总的来说还不错。turbulence n.颠簸 A:How long did the flight take? 飞机飞了多长时间? B:13 hours non-stop. 连着飞了13个小时。non-stop flight n.不停歇飞行 A:I think you must be exhausted. So hope you have a good rest after such a long trip! 我想您一定累了，希望您长途旅行后好好休息一下!exhausted a.精疲力尽的 B:Thank you! 谢谢! A:It’s our pleasure to have you hope you will enjoy your stary here. 很高兴您能来，希望您在逗留期间感到满意。stay n.逗留 B:Thank you very much,I believe l will. 非常感谢，我相信一定会的。关于商务接待的英语对话2 A: Welcome to Beijing. Is this your first time in China? 欢迎来北京，这是你第一次来中国吗? B: No, I have visited China several times, but it’s my first visit to Beijing and I think it’s a great honor to be invited to your beautiful city. 不是，我来中国已经很多次了，但这是我第一次来北京。我很荣幸应邀参观北京这做漂亮的城市。
外贸业务员日常工作的细节
金牌外贸业务员日常工作的17个细节 这年头，大家都在谈“专业”，都想把自己包装得专业，可专业不是靠包装就可以的。虽然说人靠衣装，对业务员来说，一口流利的口语和一手顺畅的Email，可以算是“衣装”了。但是真正的内在气度，是无法掩盖的。自信与狂妄，终究不是一回事。 在我的概念里，专业，不仅是有丰富的职场经验，有熟练的语言工具，对客户关注，对产品熟悉，对测试精通，对价格第三，对同行了解，对市场有底，更重要的是性得随机应变，不会墨守成规，会根据形势的不同而随时改变自己的策略，而且在细节的处理上无比细腻，让人很难挑出毛病。 在这就谈谈细节，以下是我认为外贸工作中非常重要的17个重要细节，身边做业务的朋友，凡是非常专业的金牌业务员，至少都满足了12项以上。大家可以对号入座一下，自己能做到哪些？又或者做不到哪些？ 1）收到客户询盘，是否当天或第二天就给客户回复？即使没法马上报价或者回答客户的疑惑，是否也及时回复邮件，告诉对方“邮件已收到，大约什么什么时候可以回复他”？这个信号，往往是非常重要的。 2）发出去的邮件，是否有完整的签名，包括自己的名字、公司、电话、手机、地址等联系方式？因为很多时候，客户有紧急事情要联系你，但是邮件你没回，他翻了最近跟你往来的邮件，都没有找到电话，这是个很郁闷的事情。当然你可以说，你给过他名片，但是别人真的就能完好保留你的名片，在需要的时候马上就能找到？未必，为什么不给客户更便利些呢？ 3）回复客户的邮件，是否能做到，回复该回复的人，抄送该抄送的人，密送该密送的人？ 4）写的每封邮件，是否都在发送前检查过拼写、语法、段落、字体，以及标点？ 5）给客户写开发信，或者展会邀请函，是否能做到一对一发送，而不是抄送或者密送？ 6）有紧急事情跟客户通电话，通话完后，是否立刻跟进邮件，把电话里讨论的东西用Email 复述一遍给客户确认？ 7）给客户的邮件里，如果有图片附件，是否做到给每张图片做好压缩处理，控制文件大小，并重命名？比如IMAGE1256这样的文件名是绝对不可以出现的，这表示你相机里拍摄过的第1256张图片，对于客户根本没有任何意义，以后看到这封邮件，都需要点开附件，才知道图片是什么，会浪费客户很多时间。假设这张图片拍的是你这个订单出货时，集装箱拖柜的箱封号，那就可以重命名成“loading supervision- seal number”，就一目了然。客户如果要把图片另存到电脑中，也不需要浪费时间重命名了。 8）给客户的报价单，是否文件名含有充分的信息，便于客户存档？假设给客户报一款太阳能灯KJ235的价格，自己的公司名是ABC Trading，那报价单的excel文件就可以这样命名“Quotation sheet for solar light(KJ235)- ABC ”，这和上一条同理。 9）给客户寄样品，是否会把报价单打印好，随样品一起寄，让客户收到样品后，就可以立刻对照报价单看具体的产品参数和对应价格，而不是从一堆的Email里去翻？ 10）给客户的样品，上面是否有sticker或者hangtag，标注产品的品名、参数及自己公司信息和联系方式，以及价格？因为客户可能针对同一款产品问几家不同的供应商要样品，结果大家都没有在产品上加上标贴或者吊卡，标注产品信息和联系方式。结果客户可能时间一长忘了，把你的样品当成你同行寄的，结果订单给别人了 11）如果样品用纸箱装，是否在箱子的上下层，各垫上一块纸板，以免客户用刀划开箱子的时候，不小心划伤里面的样品 12）给新客户寄样品，是否记得在快递袋或者箱子里，放上自己的名片？而且至少放两张？因为有的时候，客户自己留一张，然后把另一张给他上级或者助手。又或者客户的同事也有类似产品的需求，那他也可以随手给别人。很多时候只是举手之劳，多一张名片没什么，但是少一张名片，也许就失去一个宝贵的机会。 13）给客户寄文件发票等纸张类东西，是否用塑料袋包好，再装进信封或快递袋，以免客户一
前台接待日常英语
前台接待日常用语 Part 1 Greetings 第一部分问候 1. Welcome to haiyatt garden Hotel . I’m ***, what should I call you, please? 欢迎光临海悦酒店。我是***，请问我该怎么称呼你呢？ 2. Good morning/afternoon/evening, Sir/Madame. What can I do for you? 先生/女士，你好！请问我能为您做点什么？ 3. My name is ***, is there anything else I can do for you, just let me know. 我叫***，如果需要我为您做些什么，请告诉我。 4.If you have any problems, please feel free to contact us . 如果你有任何需要，请随时联系我们。 Part 2 Helping to Check-in 第二部分帮助入住 1. Please have a seat for a while I’ll help you with the check-in procedure. 请在那边稍坐一会儿，我将会为您办理入住手续。 2. Would you please give me your passport and credit card ?, I’ll return them to you right away after the check-in procedure. 请把您的护照和信用卡交给我。办完入住手续后，我会马上归还给您。 3. How many nights will you stay this time? 这次入住您会住多少天？ 4. Which room would you like, smoking room or non-smoking room?
办公室常用的英语接待口语
办公室常用的英语接待口语 询问访客身份： May I have your name, please? 请问您贵姓？ What company are you from? 您是哪个公司的？ Could you tell me what company you are representing? 能告诉我您代表什么公司吗？ 假如碰到了老朋友能够说： What brings you here? 是什么风把你吹来了？ 询问是否预约，来访目的？ Do you have an appointment? 约好了吗？ Would you give me your business card? 请给我您的名片好吗？ And can I ask what you wish to see him about? 我能问一下您要见他有何事吗？ 让客人稍候片刻： I'll see if he is available. 请让我看看上司是否方便。 Would you please have a seat and wait for a few moments. 请您坐下稍等片刻。 给客人倒茶，礼貌待客： Would you like coffee or tea? How do you like your coffee? 你要咖啡依旧茶？要什么样的咖啡？(是否加奶或糖) 带客人去见经理： Please have a seat, Mr. Jones and Mr. Smith will see you in few minutes. 请坐，琼斯先生和史密斯先生几分钟后就到。 Mr. Chen is expecting you. I'll tell him that you're here. 陈先生正在等你。我去告诉他你已到。 Would you come this way, please? 请随我这边来。 婉言拒绝客人来访： Mr. Chen is occupied at the moment and wants to know if your business is urgent. 陈先生正忙着，请问您的情况专门紧急吗？ He may want to get in touch with you in the future. Would you leave your card?
实用商务英语口语：接待来访者
实用商务英语口语：接待来访者 KATE MCKENNA： You know Mr. Sakai is coming at ten o' clock, don' t you, Jenny? 凯特．麦凯纳：詹妮，酒井先生10点钟要来，你知道吗？ JENNY ROSS： Yes, I do. It' s an important meeting, isn' t it? 詹妮．罗斯：是的，我知道。这次会议很重要，是吗？ KATE MCKENNA： And the slides are ready, aren' t they? .[slaid] [slad] vt. & vi. 滑动; 滑行 She slid along the ice. 她沿着冰面滑行。 幻灯片 凯特．麦凯纳：幻灯片已经准备好了，对吗？ JENNY ROSS： Yes, they are. 詹妮．罗斯：是的，准备好了。 KATE MCKENNA： And you have checked the monitor, haven' t you? ['mnit] 监视器, 监听器; 检测器 凯特．麦凯纳：你也检查过显示器，对吧？ JENNY ROSS： Yes, Kate, I have.
詹妮．罗斯：是的，凯特，我已经检查过了。 KATE MCKENNA： Sorry, Jenny, it really is very important. 凯特．麦凯纳：詹妮，不好意思，不过这次会议真是太重要了。 DON BRADLEY： Good morning! 堂．布拉德利：早上好! JENNY ROSS： Hello, Don. 詹妮．罗斯：你好，堂。 DON BRADLEY： Is everything ready for the big day? 堂．布拉德利：这不过个大日子，都准备好了吗？ JENNY ROSS： I think so. 詹妮．罗斯：我想是的。 KATE MCKENNA： Don, I' m worried about the last part of the presentation. Can we talk? 凯特．麦凯纳：堂，我对演示的最后一部分有点担心。我们能谈谈吗？ **** MR. SAKAI： Thank you very much for collecting me. 酒井先生：非常感谢你来接我。 CLIVE HARRIS： It' s a pleasure. Don' t mention it. .[,prezn'tein]n表演 克莱夫．哈里斯：乐意效劳。没什么的。 CLIVE HARRIS： Is your hotel okay?
前厅服务英语口语测试题
前厅服务英语口语测试题（1） 一、朗读下列句子： 1、Please call a taxi for me. 2、It will take about fifty minutes to go to the airport.. 3、This is the Brief Introduction of the Hotel . 4、Leave the luggage out of the door, please . 二、将下列句子译成中文： 1、I’m sorry, we have not shuttle bus to the railway station . 2、I will take the staff’s lift . 3、Is there anything else I can do for you ? 4、Excuse me, have you checked out already ? 三、回答提问； 1.Is there a bar in your hotel? 2.A guest complaints to you ,:The telephone in my room doesn,t work properly. But I have to make an urgent call to my office in HongKong. Can you help me? If you were the assistant manager,what would you say then? 前厅服务英语口语测试题（2） 一、朗读下列句子： 1、No parking here, sir, please drive your car to the parking lot .
机场接待客人常用英语口语对话
机场接待客人常用英语 口语对话 集团文件版本号：（M928-T898-M248-WU2669-I2896-DQ586-M1988）
一．Receiving Guests at the Airport 机场接待客人常用英语口语对话 Guest (G ): Excuse me, are you the Fortune Hotel airport rep. Airport Representative (AR ): Yes, Mr... G: I’m Robert Hilton from the American Andrew Rice Origin Foundation. AR: My name is Su Hui, I’m here to meet you. Welcome to Shanghai! G: Glad to meet you. AR: The pleasure is mine. Is this your first visit to China, Mr. Hilton G: Yes. Its my very first. I’m looking forward to seeing your beautiful country. AR: I hope you will have a pleasant stay here. G: Thank you. I’m sure I will. AR: Is this all your baggage G: Yes, it’s all here. AR: We have a car over there to take you to our hotel. G: That’s fine. AR: Let me help you with that suitcase. Shall we go G: Yes, thank you for all your trouble. AR: No trouble at all. This way, please.
商务英语接待对话
A: Hello, are you Mr. Ford the president of Thailand International Trade Co., LTD? B: Yes, I am. A: Hello, I’m the sales manager of ABC Trade Co, my name is Daniel(自己想一个英文名字), I'm glad to see you, Welcome to ShangHai, How ‘s your plane journey ? B: Thank you, I feel tired because of the six-hours flights. A: Oh, yes, our company have already booked a room for you , We could arrive at the hotel 10 minutes later. B: OK. (10 minutes to the Galaxy Hotel) A: Mr. Ford, your room is number 35112 on the 8th floor, this is the key to the room, I will send you to go, you could take a Shower first, then l prepare dinner for you , OK? B: Well, thank you. A: I ‘ll pick you up to eat breakfast at 8:30 tomorrow morning, then I ‘ll take you to visit our company. B: OK. A: see you tomorrow. B: see you . (The next morning) A: Good morning, Mr. Ford. B: Good morning, Daniel. A: Mr. Ford, Do you like sandwich ? B: ah. A: Ok , Shall we go to the restaurant to eat breakfast first, Then go to visit the company together . B: Ok. (30 minutes later, came to the company at the gate) A: This is our company, our company was founded in 1998, Mainly in sales Southeast
外贸业务员接待客户的必备口语
外贸业务员接待客户的必备口语 1 Do I have to make a reconfirmation 我还要再确认吗 2 Is there any earlier one还有更早一点的吗 3 Could you tell me my reservation number, please请你告诉我我的预订号码好吗 4 Can I get a seat for todays 7:00 . train 我可以买到今天上午7点的火车座位吗 5 Could you change my flight date from London to Tokyo 请你更改一下从伦敦到东京的班机日期好吗 6 Is there any discount for the USA Railpass 火车通行证有折扣吗 7 May I reconfirm my flight 我可以确认我的班机吗 8 Are they all non-reserved seats 他们全部不预订的吗 9 Do I have to reserve a seat 我一定要预订座位吗 10 May I see a timetable我可以看时刻表吗 11 How long will I have to wait 我要等多久呢 12 Which would you prefer, a smoking seat or a non-smoking seat 你喜欢哪种，吸烟座还是禁烟座呢 13 Can I reconfirm by phone我能电话确认吗 14 Where can I make a reservation 我到哪里可以预订 15 Do I need a reservation for the dining car 我需要预订餐车吗 16 How many more minutes will it take for the train to arrive火车还要多少分钟就要到达呢 17 Is this a daily flight这是每日航班吗 18 Excuse me. May I get by 对不起，我可以上车吗 19 How much does it cost to go there by ship 坐船到那里要花多少钱 20 Can I cancel this ticket 我可以取消这票吗 21 Check it to my final destination 把它托运到我的目的地。 22 Please come to the airport by eight thirty at the latest.最迟要在8点30分到达机场。 23Take your baggage to the baggage section. 把你的行李拿到行李房去。
简单商务英语口语情景对话大全
简单商务英语口语情景对话大全 介绍篇： 1） A：I don't believe we've met. B：No,I don't think we have. A：My name is Chen Sung-lim. B：How do you do?My name is Fred Smith. A：我们以前没有见过吧？ B：我想没有。 A：我叫陈松林。 B：您好，我是弗雷德?史蜜斯。 2） A：Here's my name card. B：And here's mine. A：It's nice to finally meet you. B：And I'm glad to meet you,too. A：这是我的名片。 B：这是我的。 A：很高兴终于与你见面了。 B：我也很高兴见到你。 3） A：Is that the office manager over there？ B：Yes,it is， A：I haven't met him yet. B：I'll introduce him to you. A：在那边的那位是经理吧？ B：是啊。 A：我还没见过他。 B：那么，我来介绍你认识。 4） A：Do you have a calling card？ B：Yes,right here. A：Here's one of mine. B：Thanks. A：您有名片吗？ B：有的，就在这儿。 A：喏，这是我的。 B：谢谢。 5） A：Will you introduce me to the new purchasing agent？ B：Haven't you met yet？ A：No,we haven't.
外贸业务员必备50 句英语
外贸业务员必备50句英语口语 1 Do I have to make a reconfirmation? 我还要再确认吗？ 2 Is there any earlier one?还有更早一点的吗？ 3 Could you tell me my reservation number, please?请你告诉我我的预订号码好吗？ 4 Can I get a seat for todays 7:00 a.m. train?我可以买到今天上午7点的火车座位吗？ 5 Could you change my flight date from London to Tokyo?请你更改一下从伦敦到东京的班机日期好吗？ 6 Is there any discount for the USA Railpass?火车通行证有折扣吗？ 7 May I reconfirm my flight?我可以确认我的班机吗？ 8 Are they all non-reserved seats?他们全部不预订的吗？ 9 Do I have to reserve a seat?我一定要预订座位吗？ 10 May I see a timetable?我可以看时刻表吗？ 11 How long will I have to wait? 我要等多久呢？ 12 Which would you prefer, a smoking seat or a non-smoking seat?你喜欢哪种，吸烟座还是禁烟座呢？ 13 Do you have any other flights? 14 When would you like to leave? 15 Can I reconfirm by phone?我能电话确认吗？ 16 Where can I make a reservation?我到哪里可以预订？ 17 Do I need a reservation for the dining car?我需要预订餐车吗？ 18 How many more minutes will it take for the train to arrive?火车还要多少分钟就要到达呢？ 19 Is this a daily flight?这是每日航班吗？ 20 Excuse me. May I get by?对不起，我可以上车吗？ 21 How much does it cost to go there by ship?坐船到那里要花多少钱？ 22 Can I cancel this ticket? 我可以取消这票吗？ 23 Check it to my final destination.把它托运到我的目的地。 24 Please come to the airport by eight thirty at the latest.最迟要在8点30分到达机场。 25 Take your baggage to the baggage section.把你的行李拿到行李房去。 26 Please open your baggage.请把你行李打开。 27 Please fill in this disembarkation card.请你填写这张入境卡。 28 Let me see your passport, please. 29 I have come to make sure that your stay in Beijing is a pleasant one.我特地为你们安排使你们在北京的逗留愉快。 30 Youre going out of your way for us, I believe.我相信这是对我们的特殊照顾了。 31 Its just the matter of the schedule, that is, if it is convenient of you right now.如果你们感到方便的话，我想现在讨论一下日程安排的问题。 32 I think we can draw up a tentative plan now.我认为现在可以先草拟一具临时方案。 33 If he wants to make any changes, minor alternations can be made then.如果他有什么意见，我们还可以对计划稍加修改。 34 Is there any way of ensuring well have enough time for our talks?我们是否能保证有充足的时间来谈判？ 35 So our evenings will be quite full then?那幺我们的活动在晚上也安排满了吗？
前台接待常用英语
前台： --Good morning/Good afternoon/Good evening; this is Highbird International, may I help you? 早晨好.需要帮忙吗? --Do you have an appointment? 您欲约了吗? --May I have your name? 请问您的姓名? --Welcome to XX. Please follow me. Sit down here,please. I'll see if she's available now. 欢迎光临XX。请跟我来.请坐,我去看一下她是否有空. --After you. 您先请. --Would you like drink tea or coffee? 您想喝点什么茶还是咖啡? --Would you give me your businese card? 我能看看您的名片吗? --May I tell him what you wish to see him about? 您找他什么事我能转告吗? --Mr.Li is expecting you. I'll tell him you're here. 李先生正在等您.我告诉他您来了. --I'm sorry. Mr.Li has a full schedule this week. 报歉.李先生本周的日程已排满. --Could you please write a note to him on the matter you wish to see him about? 您能否留下便条说明您有什么事要见他? --Could I get a new weekly schedule? 我可以索要一份新的本周课表吗？ --Sure. This is our new weekly schedule. Here you are. 当然。这是我们本周最新的课表。给您。 --It’s dinner time. I want to order a meal. Could you show me the menu please? 现在是就餐时间，我想点餐。 --Can I get some coins? 我可以兑换几枚硬币吗？ --Sure. How many do you need? 当然可以，你想兑换几枚？ --Three one-Yuan and one fifty cents coins. 3枚1元硬币和一枚5角的硬币。 今天有到访吗？有几个？Do we have visited clients today? How many? 谁/哪个部门预约的？Who made the appointment? Which department made the appointment? 有咨询电话吗？Are there any consulting phones? 都是通过什么渠道来的？How do they know our school? 怎么样，都能来吗？效果好吗？Will they come? How is the effect? 今天有什么事情吗？What shall we do today? What’s going on？What’s up? What’s happening? 还有什么事情吗？Anything else? 一会XX上去替你们，咱们开会。XX will cover you after a while, and we will have a meeting.