宴会部常用英语
宴会英语
Part 3 酒店基础礼貌服务用语
2、What can I do for 主动向客 人提供帮助: — 我可以帮您吗？ May I help you? you?
﹡ 尽量为客人多做一点： — 还有什 么需要我帮您吗？ Is there anything else I can do for you？
※ Useful Words and Expressions: 1) May /Can I …? 2) If you need my help , just call me please.
Part 3 酒店基础礼貌服务用语 13、 当你请求客人做某事时： — 您可以（在这里签名）吗？ Could you (sign here)? — 您介意（稍后再来电话）吗？ Would you mind (calling back later)? — 我可以知道（您的姓名）吗？ May I (have your name)? 14 、为客人指示方向: — 请跟我来。 Follow me please. — 请一直往前走。 Please go straight ahead. — 请向右转/左转。Please turn right / left. — 它在 楼上。 It is on the floor.
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Part 1 宴会厅常用词语
考 核
1、 0.9M的宴会桌 2、0.45M的会议桌 3、直径1.83M的圆桌 4、婴儿椅 5、洗手间 6、凤凰厅 7、刀 8、叉 9、餐巾纸 10、白板
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Part 2 宴会厅酒水名称及摆台
一、 宴会厅所使用的酒水 — Beer 啤酒 — Asahi 朝日啤酒 — HeineKen 喜力啤酒 — Tsingtao 青岛啤酒 — Guinness 健力士 — San Miguel 生力啤酒 — Bitburger 碧特博格啤酒 — Corona Extra 科罗娜 — Wine / Red wine 红酒 — Cocktail 鸡尾酒 — Gin 金酒 / Tequila 特基拉 / Vodka 伏特加 — Whisky 威士忌 / Rum 朗姆酒 / Brandy 白兰地 — Chinese liquor 中国白酒 — Wuliangye 五粮液 / Moutai 茅台
西餐厅常用英语
西餐厅常用英语餐饮场所宴会预定banquet reservation 餐厅restaurant 宴会厅ball room中餐厅Chinese restaurant 西餐厅Western restaurant 包厢private room休息厅foyer 会议室conference room 多功能厅function hall大堂吧lobby bar单词套餐set menu 宴会banquet 主桌top table自助餐buffet 自助早餐breakfast buffet 营业时间business hour 中国菜Chinese dish 客满full house 菜单menu主菜main course 餐费meal charge 席卡place card 桌布table cloth 餐巾napkin 餐巾纸paper napkin面包蓝bread basket 开瓶器bottle opener 冰桶ice bucket冰夹ice tong 牙签toothpick holder 酒单drink list饮料茶tea 咖啡coffee 牛奶milk 果汁juice 啤酒beer 葡萄酒Grape wine 酒精alcohol 番茄汁tomato juice豆浆soy milk 纯净水purified water 白兰地brandy 白酒wine雪碧sprite 百威Budweiser 矿泉水mineral water 可乐cola软饮料soft drink 酸奶yoghurt 奶昔shake 冰激淋ice cream柠檬茶lemon tea 茉莉花茶jasmine tea 绿茶green tea 红茶black tea 花茶scented tea 淡茶light tea 浓茶strong tea 菊花茶chrysanthemum tea水果（fruit）苹果apple 梅子plum 桃子peach菠萝pineapple 梨子pear 香蕉banana草莓strawberry 樱桃cherry 杏子apricot桔子mandarin 橙子orange 西瓜watermelon葡萄grape 椰子coconut 弥猴桃kiwi fruit芒果mango 哈密瓜Hami melon 龙眼longan 枣jujube /chinese date 黑布林black brin /black pium调料油oil 盐salt 黄油butter酱油soy sauce 醋vinegar 糖sugar胡椒pepper 辣子chilli奶酪cheese蔬菜蔬菜vegetable 土豆potato 玉米corn青菜greengrocery 番茄tomato 卷心菜cabbage胡萝卜carrot 洋葱onion 蘑菇mushroom 蒜garlic 花菜cauliflower 青椒green pepper 萝卜radish 姜ginger 西兰花broccoli黄瓜/青瓜cucumber 芦笋asparagus肉煎蛋fried egg 肉meat 羊肉mutton 小羊肉lamb 牛肉beef 火腿ham 牛扒steak 猪肉pork 香肠sausage鸡肉chicken 鸭子duck零食甜食、糖candy巧克力chocolate 腰果cashew nuts 饼干biscuits薄荷糖mint humbug 花生peanut 香煎片Banana Slice /chips圣女果：Cherry Tomatoes ；plum tomato ；paste tomato葡萄干raisin/currant主食面包bread 汤soup 米饭rice 面条noodle 炒饭fried rice 饺子dumpling 馒头steamed bread 米粥rice porridge 汉堡包hamburger蛋糕cake 三明治sandwich 月饼moon cake 三餐早餐breakfast 午餐lunch 晚餐dinner, supper自助buffet餐具餐具tableware 筷子chopsticks 勺子spoon叉子fork 刀子knife 玻璃杯glass 餐刀table knife 鱼刀fish knife肉刀meat knife 黄油刀butter knife 牛排刀steak knife 奶酪刀cheese cutter 水果叉fruit fork 一副刀叉knife and fork蛋糕刀cake knife 蛋糕铲cake server 刀架knife stand饭碗rice bowl 汤碗soup bowl 调味瓶cruet汤勺laddle 汤匙table spoon 咖啡匙coffee spoon 茶杯cup 盘子plate 碟子dish碗bowl 壶pot 托盘tray其他烟灰缸ashtray 点菜order 铁板烧barbecue 烤、熏smoked 港式烧腊roasted 油炸、爆炒frie常用句子早上好。
宴会常用英语对话
宴会常用英语对话Dialogue 1:Guest 1: Hello, I am glad to be here tonight. The venue looks amazing!Guest 2: Yes, it's quite a stunning setting. I heard they are known for their excellent cuisine as well.Host: Welcome, everyone! Thank you for joining us tonight. Please feel free to mingle and enjoy the food and drinks. The evening's program will start shortly.Dialogue 2:Guest 1: This chicken appetizer is delicious. Have you tried it? Guest 2: Not yet, but everyone seems to be enjoying it. I'll have to give it a try.Guest 1: Definitely recommend it. The combination of flavors is superb.Dialogue 3:Host: Ladies and gentlemen, if I could have your attention please. It's time for a toast. I want to express my gratitude for your presence here tonight. Cheers to friendship and good times! Dialogue 4:Guest 1: The music is fantastic! It really sets the mood for a fun night.Guest 2: I agree. The band is doing a great job. I can't resist dancing.Guest 1: Let's join them!Dialogue 5:Guest 1: Excuse me, is there a restroom nearby?Waitstaff: Of course, sir. It's just down the hall on the left.Guest 1: Thank you.Dialogue 6:Guest 1: The dessert selection is impressive. I can't decide which one to choose.Guest 2: Why not try a bit of everything? That's what I'm doing. Guest 1: Good idea. I'll do that too.Dialogue 7:Guest 1: I had a wonderful time tonight. Thank you for inviting me. Host: It was my pleasure. I'm glad you enjoyed yourself. Hopefully, we can do this again soon.Guest 1: Absolutely. Count me in for the next one.Dialogue 8:Guest 1: Excuse me, could I have another glass of red wine, please? Waitstaff: Certainly, madam. I'll bring it right away.Dialogue 9:Guest 1: This has been a fantastic event. I'm so glad I could attend. Guest 2: Yes, the atmosphere was delightful, and the company was even better.Guest 1: Most definitely. I had a wonderful time chatting with everyone.Dialogue 10:Host: Thank you, everyone, for being here tonight. It's been apleasure hosting this event. Safe travels, and we hope to see you all again soon!。
酒店常用英语
酒店基础英语短语天外天Han master汤泉宫Hot-spring Palace[ ′pælis]绿野名人居Green Celebrity Villa会议中心Conference Center [′ kɔnfərəns]白金会馆Platinum Hall [′plætnəm]预订Reservation/Booking前厅办公室Front Office前台/接待处Front Desk / Reception洗衣房/洗好的衣服; 待洗的衣服Laundry[′lɔ:ndri] 商务中心Business Center送餐服务Room service酒吧Bar大堂吧Lobby bar/Lounge收银处Cashier’s美容中心Beauty salon[′sælɔ:ŋ]健身房Healthy Room台球室Billiard [′biljəd] room棋牌室 Chess Room乒乓球室Tennis room咖啡店Coffee shop夜总会Night clubKTV包房KTV Rooms桑拿浴室 Sauna[′sɔ:nə, ′s aʊ-] rooms宴会厅Banquet Hall会议厅 Conference Hall公共区域 Public Area宴会包房 Banquet Room中餐厅 Chinese Restaurant西餐厅 Western Restaurant总机 Service Centre总机接线员 Service Centre Operator行李员 Bellboy楼层服务员 Floor attendant服务员（男）Waiter服务员（女）Waitress接待员Receptionist收银员Cashier客房部Housekeeping Department Room Division(HSKP/RD) 餐饮部 Food & Beverage Dept. (F&B)行销业务部Sales & Marketing Department (S&M)工务部 Engineering Dept. (ENG)采购部Purchasing Division (PD)外联部Public Relation Dept. (PR)人力资源部 Human Recourse Dept. (H&R)财务部 Finance / Financial Dept.(FIN)秘书处Secretary Dept.(SD)球场营运部Golf Operation Dept.(GD)草坪绿化工程部Lawn Green & Engineer Division (LGD)安管部Security Department(SEC)董事长Board Chairman总经理 General Manager副总经理 Deputy General Manager [′depjuti]财务总监 Finance Controller行销业务总监 S&M Director客房总监 Director of HSKP部门经理 Department Manager部门副经理 Outlet Assistant Manager主管 Supervisor领班 Captain人力资源总监 H&R Director餐饮部经 F&B Manager无理由，无借口No Excuse不定期抽查 Spot Check文件分选柜，文件架上的小间隔 Pigeonhole[′pɪdʒən′həʊl] 级别，水准Level [′levl]优先权，优先考虑的事Priority [prai′ɔriti]员工Staff [stɑ:f]确认，证实 Confirm [kən′fə:m]再次证实，再次确认Re-confirm议程,日程Agenda[ə′dʒendə]营救，援救Rescue值班经理MOD Manger On Duty 无论如何，不管怎么样No How部门负责人Department Head忘记 Forget更新，修正，校正Update最后期限Dateline。
[英语学习]饭店英文专业术语及日常用语
![[英语学习]饭店英文专业术语及日常用语](https://img.taocdn.com/s3/m/371038257cd184254b353537.png)
制度名称Policy：饭店专业术语及日常用语培训
Housekeeping房务管理
Manager经理Room maid房间清理员（女）
Supervisor主任Shift leader领班
Laundry worker洗衣工cleaning staff清洁工
Recreation and Relaxation休闲娱乐
提交人Prepared by：前厅经理
制度编号Policy No.：F/O P&P
生效日期Effective Date：
批准Approved by：总经理
日期Date：
分送Distribution：各部门
制度名称Policy：饭店专业术语及日常用语培训
Engineering工程
director主任supervisor组长
日期Date：
分送Distribution：各部门
制度名称Policy：饭店专业术语及日常用语培训
Check-in入住
Check-out结账
Check-out Time结账
City Ledger挂账
Commercial Rate/Contract Rate/Corporate Rate/商业价/合同价/公司价
End-Of-Day结束日期
E.A(Expected Arrival)预计到店
E.D(Expected Departure)预计离店
E.T.A(Estimated Time of Arrival)预计到店时间
E.T.D(Estimated Time of Departure)预计离店时间
Extension Of Stay延住
制度编号Policy No.：F/O P&P
宴会英语大全完整版
宴会英语大全HEN system office room 【HEN16H-HENS2AHENS8Q8-HENH1688】宴会英语集锦一、用(Here"s)to...表示："s to your health / success. 为你的健康 / 成功干杯！"s to our friendship！为我们的友谊干杯！"s to Tom for his new job! 为汤姆的新工作干杯!二、用health, luck等表示：Good health! Good luck! All the best!例如：health, John—May you have a successful time in Manchester为了你的健康，约翰，也祝你在曼彻斯特前程似锦!raised her glass，“Good luck to you!” she said. 海伦举起酒杯，说道：“祝你好运!”三、主人或主持人邀客人喝酒时，通常用Cheers! Do the honors!例如：raised his glass，“May you success! Cheers!”他举起酒杯说：“祝你成功，干杯!”, you do the honors and propose the toast. 帕特，你敬酒吧。
四、在比较随便的场合，通常用Here"s how!还有Happy landing!(美俚，原为空军用语)等。
例如：Oh，come, come，"s how!噢，来呀，来呀，大卫，干杯!五、在比较正式的场合，英美人有时也用一些外来语。
例如：Prosit!(来源于拉丁语，意为May it do good! To your health/ good luck! etc. )六、在陈述句中，英美语通常用toast，round, drink to，drink a toastfor / to, propose a toast for 等词表示。
酒店各部门英文缩写
酒店各部门英文缩写酒店各部门英文缩写总经理办公室:GM人力资源部:HR财务部:FN餐饮部:F&B客房部:HSKP工程部:ENG保安部:SEC康乐部:ENT前厅部:FO销售部:S&M市场传讯部MCMarketing Communications DEPARTMENT酒店各职位英文缩写GM---GENERAL MANAGER 总经理DGM---DUTY GENERAL MANAGER 副总DOR---DIRECTOR OF ROOMS 客务部总监AM---ASSISTANT MANAGER 大堂经理DOM---DIRECTOR OF SALES&MARKETING 销售部总监FO---FRONT OFFICE 前厅部FOM---FRONT OFFICE MANAGER 前厅部经理CON---CONCIERGE 礼宾部BC---BUSINESS CENTER 商务中心F&B---FOOD&BEVERAGE 餐饮部ENG---ENGINEERING 工程部HR---HUMAN RESOURCES 人力资源部FN---FINANCIAL DEPARTMENT 财务部FC---FINANCIAL CONTROLLER财务总监行政总厨 A.T.K Administrative total kitchen收益管理经理Revenue Manager RECP---RECEPTION 接待处HSKP---HOUSEKEEPING DEPARTMENT客房中心酒店职位英语董事长Board Chairman (Director)董事总经理Managing Director经济师Economist首席会计师Chief Accountant总经理General Manager副总经理Deputy General Manager (Vice) 驻店经理Resident Manager总经理行政助理Executive Assistant Manager (EAM)总经理秘书Executive Secretary总经理室Executive Office (G.M office)机要秘书Secretary接待文员Clerk副总经理Vice General Manager总经理助理Assistant to General Manager 总经理秘书Secretary to General Manager 行政秘书Executive Secretary 人力资源部Human Resources Division人事部Personnel Department培训部Training Department质检部Quality Inspection Department员工关系部Staffing Relationship Department人力资源开发总监Director of Human Resources人事培训经理 P&T Manager人事部经理Personnel Manager培训部经理Training Manager质检部经理Quality Inspection Manager人事主任Personnel Officer福利劳资员 Payroll Clerk培训主任Training Officer行政部主任Executive Officer秘书Secretary员工事务长 Staff Purser车队队长 Driver Captain Chief Driver员工宿舍管理员Dormitory Keeper员工餐厅勤杂工Staff Restaurant Cleaner 司机 Driver更衣室管理员：Staff Lockers Rooms Keeper 翻译兼英语教师：English Translator & Teacher计划财务部Finance and Accounting Division财务部Accounting Department成本部Cost-control Department采购部Purchasing Department审计部Auditor Department财务总监Financial Controller (Director of Finance)财务部经理Chief Accountant成本部经理Cost Control manager结帐经理Cashier Manager信用审计经理Credit Manager采购部经理Purchasing Manager采购部主管Purchasing Officer总出纳Chief Cashier仓储领班Store Room Captain营业点结帐领班F&B Cashier Captain总台结帐领班F/O Cashier Captain夜审计员Night Auditor信用管理员Credit Clerk应收款管理员A/R Clerk往来款结算员Accounting Clerk收入费用结算员Accounting Clerk成本核算员Cost Clerk验货员Receiving Clerk信息管理员Information System Clerk文员Secretary 食品采购员Purchasing Clerk - F&B物资采购员Purchasing Clerk - Material 食品保管员Storeroom Keep - F&B物资保管员Storeroom Keep - Material 餐厅收款员F&B Cashier 总台收款员F/O Cashier市场营销部Sales & Marketing Division 销售部Sales Department公关部Public Relation Department市场营销总监Director of Sales and Marketing销售部经理Director of Sales公关经理Public Relation Manager宴会销售经理Banquet Sales Manager 销售经理Sales Manager 宴会销售主任Banquet Sales Officer销售主任Sales Officer高级销售代表 Senior Sales Executive 销售代表Sales Executive 公关代表 P.R. Representative公关部经理Public Relation Manager公关部主任Public Relation Supervisor 高级客户经理Senior Account Manager 资深美工Senior Artist美工Artist销售部联络主任Sales Coordinator房务部Room Division前厅部Front Office Department客房部（管家部）Housekeeping Department预订部Reservation Department宾客关系主任Guest Relation Officer资深销售中心预订员Sales Center Senior Reservation Clerk销售中心主任Sales Center Supervisor 礼宾部经理ChiefConcierge行李员Bellboy女礼宾员Door Girl礼宾司Door Man客房总监Director of Housekeeping前厅部经理Front Office Manager前厅部副经理Asst . Front Office Manager 大堂副理Assistant Manager宾客关系经理Guest Relation Manager礼宾主管Chief Concierge客务主任Guest Relation Officer接待主管Chief Concierge接待员Receptionist出租车订车员Taxi Service Clerk行政管家Executive Housekeeper行政副管家Assistant Executive Housekeeper房务中心文员Room service Clerk楼层主管Floor supervisor楼层领班Floor Captain客房服务员Room Attendant洗衣房经理Laundry Manager公卫主管：PA Supervisor洗衣房主管：Laundry Supervisor布草主管：Uniforms Supervisor服务中心领班：Service Center Captain公卫领班：PA Captain水洗领班：Laundry Captain干洗领班：Dry Clean Captain布草领班：Uniforms Captain仓管员：Store man清洁工：P.A. Man客房服务员：Room Attendant缝纫工：Seamstress熨烫工：Presser洗涤工：Washer餐饮部Food & Beverage Division中餐部Chinese Restaurant Department西餐部Western Restaurant Department厨房部Kitchen Department管事部Steward Department餐饮总监F&B Director餐饮部经理F&B Manager西餐厅经理Western Restaurant Manager 中餐厅经理Chinese Restaurant Manager 咖啡厅经理Coffee Shop Manager 餐饮部秘书F&B Secretary领班Captain迎宾员Hostess服务员Waiter ,Waitress传菜Bus Boy, Bus Girl行政总厨Executive chef中厨师长Sous Chef(Chinese Kitchen)西厨师长Sous Chef(Western Kitchen)西饼主管Chief Baker点心工：Pastry Cook烧味厨师：Grill Chef厨工：Cook Assistant管事部：Steward Department总管事：Chef Steward主管：Steward Supervisor碗工：Dishwasher管事清洁工：Cleaner宴会销售部经理：Banquet Sales Manager 宴会销售主任：Banquet Sales Officer中餐部经理：Chinese Restaurant Manager 西餐部经理：Western Restaurant Manager 营业部经理：Sales Manager 酒水部经理：Beverage Manager调酒师：Bartender酒吧服务员：Barman咖啡厅主管：Coffee Shop Supervisor高级主管；Senior Supervisor领班：Captain高级服务员：Senior Waiter & Waitress服务员：Waiter & Waitress咨客：Hostess传菜员：Pantry man实习生：Trainee保健部技术经理Health Technical Manager 保健部主管Health supervisor康乐部Recreation and Entertainment Department舞台总监：Stage Performance Director艺术总监：Arts Director消防员：Fireman拓展部经理：Marketing Manager楼面经理：Service ManagerDJ部高级工程师：DJ Senior Engineer康乐主管：Recreation Center Supervisor DJ部主管：DJ Supervisor舞台主任：Stage Performance Supervisor 康乐领班(楼面部长)：CaptainDJ部长：DJ Captain舞厅服务员：Waiter/Waitress健身房服务员：Gymnasium Attendant桌球服务员：Billiard Attendant主持：Preside演员：Actor& Actress服务员：Waiter & WaitressDJ员：DJ咨客：Hostess工程部Engineering Department工程总监Chief Engineer工程部经理Engineering Manager值班工程师Duty Engineer工程部经理Engineering Manager运行经理Operation Manager维修经理Repairing Manager安消经理Fire Control Supervisor运行领班Operation Captain 强弱电领班Strong & Weak Captain维修领班Repairing Captain空调工Air-Conditioning Attendant锅炉工Boiler配电工Electrician强弱电工Strong & Weak Current Worker 机修工Mechanician 木工Carpenter万能工Fitting-up Worker水工Plumber文员Secretary仓管员Storeroom Keeper保安部Security Department保安部经理Security Manager保安部副经理Asst. Security Manager保安部主任Security Manager保安员Security Manager安消部经理Security Manager警卫领班Security Captain门卫Entrance Guard巡逻Patrol Guard监控员TV Monitoring Clerk商场部Shopping Arcade Department 商场部经理Shop Manager商场营业员Shop Assistant。
商务宴请常用礼仪英语
商务宴请常用礼仪英语欢迎宴会 Wele dinner午宴(附有情况介绍或专题演讲等内容) Luncheon 便宴 Informal dinner自助餐 Buffet dinner/luncheon便餐 Light meal工作午餐 Working luncheon庆功宴 Glee feast答谢宴会 Return dinner告别宴会 Farewell dinner招待会 Reception为…举行宴会/宴请 Host a dinner/banquet/luncheon in honor of …鸡尾酒会 Cocktail party茶话会 Tea party包餐/点餐 Table d'hote/a la carte上菜 Serve a courst欢聚一堂 Enjoy this happy get-together您的位置在这里。
Here is your seat.请入席! Please have a seat.请随便! Please yourself at home./Please enjoy yourself.请各位随意用餐。
Help yourself please.您喝点什么? What would you like to drink?现在我提议，为了…和…之间的'合作，为了…参议员的健康，干杯! At this point, I propose a toast: to the cooperation between … And … , to the health of Senator…, cheers!最后，我借主人的酒，提议为…干杯! Lastly, taking up this glass of fine wine, I propose a toast to …请各位举杯并同我一起为所有在座的朋友们的健康干杯! I'd ask you to raise your glass and join me in a toast ot the health of all our friends present here.敬您一杯! Here's to you!祝你健康! To your health!我要为此干杯! I'll drink to that!随量! Whatever you like!我失陪一会儿! Excuse me for a minute.菜不合口味，请多包涵! Hope you enjoy yourself. 模板,内容仅供参考。
酒店常用单词
餐饮部常用英语单词一.中餐厅（Chinese Restaurant）1．基本餐具装饰盘：Service（Cover）Plate 骨碟：筷子架：chopstick rest筷子：chopsticks味碟：汤匙：soup spoon饭碗：rice bowl 双味隔碟：公用味碟：毛巾碟：2．常用刀叉具点心羹：点心叉：蜗牛夹：蜗牛叉：蜗牛盆：银头筷：3．常用酒具白葡萄酒杯：White Wine Glass 红葡萄酒杯：Red wine Glass香槟杯：Champagne Glass 白酒杯：white wine glass黄酒杯：yellow wine glass 黄酒壶：yellow wine pot4．常用的布草垫布：Silent Cloth、Table Cloth Mat 装饰台布：Top Cloth围嘴：Apron 桌裙：Table Runner椅套：Chair Cover 抹布：Pantry Cloth“十”字形台布：Table Runner托盘垫布：Servier 服务布巾：Waiter Cleaning Cloth 桌布：table cloth 圆台布：方台布：圆台芯：小方巾：长台布：衣服套：clothing fabric 披肩：fanon5．其它用具筷套：chopsticks bag 席次卡：Place Card茶壶：tea-pot 茶具：tea set茶盘：tea tray 茶罐：caddy玻璃转台：口布圈：洗手碗：finger bowl 台裙夹：儿童椅：baby seat 平板车：flat car二.西餐厅(West Restaurant)1.西餐基本餐盘装饰盘：Service（Cover）Plate 黄油碟：Butter Dish面包盘：Bread Plate 主菜盘：Main Course Plate 汤盆：Soup Plate 汤盅：Tureen汤杯：Soup Cup 开胃品盘：Starter Plate甜品盘：Dessert Plate 咖啡托盘：Coffee Saucer中盘（副餐盘）Middle-Sized (entrée) Plate小盘（副盘）Small (side) Plate汤碗：Soup Bowl清汤碗及底碟：Consomme Bowl and Saucer2.西餐常用的刀具主菜刀：Dinner Knife 头盆刀：Starter Knife黄油刀：Butter Knife 切肉刀：Carving Knife 牛排刀：Steak Knife 鱼刀：Fish Knife面包刀：Bread Knife3.西餐常用的叉类主菜叉：Dinner Fork 头盆叉：Starter Fork甜品叉：Dessert Fork 蜗牛叉：Snail Fork海鲜叉：Cocktail Fork 鱼叉：fish fork蛋糕叉：cake fork 服务叉：service fork4.西餐常用的匙类汤匙：Soup Spoon 甜品/点心匙：Dessert Spoon 咖啡匙：Coffee Spoon 服务匙：Service Spoon5.西餐常用的夹、钳、签类蜗牛夹：Snail Tongs 糖夹：Sugar tong冰夹：Ice tong 龙虾钳：Lobster Tong (Stick) 坚果夹：Nut Cracker6.西餐常用的酒具咖啡杯：Coffee cup 冰水杯：Ice Water Glass白葡萄酒杯：White Wine Glass 红葡萄酒杯：Red wine Glass 香槟杯：Champagne Glass 咖啡碟：COFFEE SAUCER7.西餐常用的车类服务手推车：Service Trolley送餐车：Transfer Trolley甜品车：Dessert Trolley奶酪车：Cheese Trolley餐后酒车：Liqueur Trolley燃焰车（现场烹调车）：Oven Trolley色拉车：Salad Trolley保暖架：Warming Racks法式分餐车：Gueridon Trolley煮餐车：Flambe Trolley切肉车（圆顶）：Carving Trolley (dome)8.西餐常用的布巾垫布：Silent Cloth、Table Cloth Mat装饰台布：Top Cloth围嘴：Apron 桌裙：Table Runner椅套：Chair Cover 抹布：Pantry Cloth“十”字形台布：Table Runner托盘垫布：Servier 服务布巾：Waiter Cleaning Cloth 9.西餐常用的其他用具冰水壶：Pitcher 葡萄酒篮：Wine basket烛台：Candle Stick 席次卡：Place Card收据：Recipet 餐具柜：Sideboard托盘：Tray 长嘴壶：Long Spout茶壶：Teapot 热水壶：Hot Water Pot糖盅：Sugar Bowl 奶盅：Milk or Cream Jug沙拉碗：Salad Bowl 腰碟：Kidney Plate生蚝碟：Oyster or Mussel Plate 蜗牛碟：Snail escargot plate 汁酱盅：Sauce-boat 服务盘：Serving Flats, Platters 胡椒磨（研磨桶）：Pepper-mill 花瓶：Bud Vase黄油盅：Butter Dish 黄油座：Butter Pad盐和胡椒粉瓶：Salt and Pepper Shaker 大汤勺：Soup Ladle自助餐保温锅：Buffet Warmer 饼铲：Gateau / cakeslice碟盖：Plate Cover 平碟盖：Flat Plate Cover圆顶盖：Dome 煎锅：Chafing dish / Flambe Pan 明火用具：Rechand 迷你煤气炉：Gas Cylinder Burner 酒精灯：Spirit Lamp 香蕉船碟：banana split葡萄剪：Grape Scissors 水扎：water pt tcher调酒杯：Drinking jug 蜡烛座：Candle Stand三头烛台：Triceps candlestick五头烛台：长柄汤勺：long arm soup ladle 弯柄汤勺：三.酒吧(Bar)1.酒吧常用用具吧叉：Bar fork 冰夹：Ice tong吧匙：Bar spoon 酒吧柜台：Bar Counter吧蹬：Bar stool 酒吧刀：waiter knife必打士瓶：Bitter Bottles 汽水瓶：Bottle cooler开瓶器：Bottle openers 开罐器：Can openers香槟桶：Champagne Bucket 香槟桶架：Champagne cooler玻璃水瓶：carafe 螺丝钻：corkscrew量酒器：Measurering jug 挤柠檬器：Lemon squeezer调酒匙：Mixing spoon 调酒壶：shaker剥皮器：zaster 开瓶刀：bottle opener小冰桶ice bucket 冰勺ice scoop调酒杯mixing glasses2.酒吧电器类制冰机：Ice cube machine 热水器：geyser：榨汁机：Juice press 刨冰机：果汁机：Juice machine 保温炉：Warmer洗杯机：Washing machine 电动搅拌机：electric Blender咖啡机：Coffee machine 微波炉：microwave冷柜：cooler3.酒吧常用杯具：柯林杯：collins glass 古典杯：Old-fashioned glass利口杯：liqueur glass 雪莉杯：sherry glass白兰地杯：brandy glass 鸡尾酒杯：cocktail glass茶杯：tea cup 咖啡杯：coffee cup红葡萄酒杯：red wine glass 白葡萄酒杯：white wine glass白酒杯：white glass 爱尔兰咖啡杯：Irish coffee glass 香槟杯：champagne saucer 带柄啤酒杯：beer mug果汁杯：juice glass 郁金香杯Champagne tulip海波杯：Highball Glass 甜酒杯：cordial glass扎壶：BEER JAR 玛格丽特：Margarita glass 烈酒杯：shot glass 分酒器：wine decanter潘趣盆：punch Bowl (ladle) 高脚杯：goblet4.酒吧常用调酒杂项：案板：cutting board 酒壶decanter碎冰器：Ice crusher 酒嘴：funnel滤冰器：strainer 雕刻刀：Chaser削冰器ice shaver 酒吧常用其他杂项类：杯垫：coaster 酒签：cocktail pick吸管straw 调酒棒：swizzle stick酒吧椅bar chair四.宴会厅(Banquet)宴会桌：banquet table IBM桌：IBM table圆桌：round table半圆桌：half-round table1/4圆桌：蛇台桌：四方桌：宴会椅：Banqueting chair台昵：暖水瓶：warm water bottle 会议夹：铅笔：pencil茶杯：tea cup （纸）杯垫：coaster有线麦克：Cable MIC 无线麦克：Wireless MIC插线板：patch board 投影仪：projector幕布：curtain; screen白板：tabula rasa; white board白板笔：white board pen 白板擦：Whiteboard eraser荧光笔：nite writer pen绿植：取衣牌：杯筐：四格刀叉筐：茶车：Teacart持冰车：转台车：餐椅车：玻璃转台车：指示立牌：卷笔刀：sharpener舞池地板：ball room floor舞台：arena; proscenium; stage舞台阶梯：arena ladder.屏风：screen 托盘：tray红地毯：red carpet服务车：service car沙发：settee; sofa茶几：end table; tea table吸尘器：cleaner; dust collector五.厨房厨刀：kitchen knife 砍刀：hacking knife拍肉刀：Meat tenderizer 肉锤：Meat Tenderize磨刀棒：Sharpening Steel 煎盘：fry pan打蛋器：eggbeater量杯：graduate; measuring glass 量匙：measuring spoon 蛋糕铲：CAKE SERVER蛋糕夹：Pastry Tong 炉：Broiler扒炉：Grill 平板炉：Griddle烤箱：Ovens 常规式烤箱：Conventional Oven对流式烤箱：Convection Oven 旋转式烤箱：Revolving Oven微波式烤箱：Microwave Oven 西餐灶：Range炸炉：Fryer 常规型：Conventional Fryer压力型：Pressure Fryer 自动型：Automatic Fryer翻转式烹调炉：Tilting Skillet 倾斜式煮锅：Boiling Pan蒸箱：Steam Cooker 多功能搅拌机：Mixer切片机：Slicer 绞肉机：Meat Grinder锯骨机：Meat Band Saw 万能去皮机：Peeling Machine切割机：Food Cutter 擀面机：Dough Rolling Machine发面箱：Fermentation Tank 热汤箱：Steam Table保温灯：Heat Lamp 保温车：Heat Trolley厨师刀：Chef'’s Knife 沙拉刀：Utility Knife小刀：Paring Knife 剔骨刀：Boning Knife片刀：Slicer 锯齿刀：Serrated Knife切肉刀：Butcher Knife 砍刀：Cleaver蚝刀：Oyster 蛤刀：Clam Knife削皮刀：Vegetable Peeler 制球刀：Ball Cutter切菜板：Cutting Board 调味汁锅：Sauce Pan双柄调味汁锅：Sauce Pot 平底锅：Sauce Pan西式蒸锅：Double Boiler 蒸盘：Hotel Pan烤肉盘：Roasting Pan 撇渣勺：Skimmer各式手勺：Slotted，Perforated。
宴会厅基础英语
二、电话用语 Terms of Telephone
Good morning,Banquet.Can I help you? 早上好，宴会厅。请问有什么可以帮您的？
Hold on,please. 请稍等
Sorry，pardon please？对不起，请再说一遍好?
。
三、答谢和应答语 Thanks and Responses
七、提醒用语 Remind Terms Mind/Watch your step. 请走好。 Please be careful. 请当心。 Don't worry. 别担心。 Take it easy. 请放心。 Please don't leave anything behind. 请别遗忘您的东西。
Thank you（very much). 谢谢您（非常感谢）
You are welcome. 不用谢
It's my pleasure. 非常高兴为您服务
四、道歉语Apologies
I'm sorry. 很抱歉。 Excuse me. 对不起，打扰一下。 I'm sorry .It's my fault. 很抱歉，那是我的过错 Sorry to have kept your waiting. 对不起，让您久等了 I'm sorry about this. 我对此表示抱歉。
九、宴会厅常用英语单词： 1．ashtray 烟灰缸 2．coffee cup 咖啡杯 3．coffee spoon 咖啡勺 4．coffee saucer 咖啡碟 5．Chopsticks 筷子 6．Table clothes 台布 7．Hand towel 小毛巾 8．Paper napkin 餐巾纸 9．Washing room 洗手间 10．Waiter / Waitress 服务员 11．Milk 鲜奶 12．Sugar 糖 13．Boiling water 开水 14．Ice water 冰水 15．Ice block 冰块 16．Mineral water 矿泉水 17．Make tea 沏茶 18．Black tea 红茶 19．Green tea 绿茶 20．A cup of tea 一杯茶。 。源自五、征询语Requests
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宴会部常用英语
常用单词
Tablecloth 桌布knife刀bowl碗chopsticks 筷子glass玻璃杯
tea cup茶杯coffee cup咖啡杯saucer 垫碟hand towel毛巾napkin餐巾tea pot茶壶coffee pot咖啡壶pepper shaker胡椒瓶finger bowl洗手盅plate盘子fork叉spoon勺cup 杯子salt cellar盐瓶mustard pot 芥末盅toothpick 牙签ashtray烟灰缸Vinegar 醋apple 苹果banana 香蕉
cherry 樱桃Coconut 椰子grape 葡萄grapefruit 西柚honey 蜂蜜Lemon 柠檬mango 芒果orange橙子peach 桃子Pineapple 菠萝strawberry 草莓watermelon 西瓜honey melon 蜜瓜round table 圆桌
Banquet table 宴会桌IBM table IBM桌buffet table 布菲桌cocktail table 鸡尾酒桌team leader 领班manager 经理assistant manager副理socket 插座，插口tip 小费LCD projector 投影仪Two-steps 双层台阶Flip Chart 翻叶夹纸板Podium 讲台Partition 屏风whiteboard 白板Dimmer 调光器microphone 麦克风marker pen 记号笔Stage 舞台partition 隔断dance floor 跳舞板
常用句子
Welcome to Howard Johnson jindi plaza datong！
欢迎您来到大同金地豪生大酒店！
Welcome to banqueting hall!
欢迎来到宴会厅！
I hope you are enjoying you stay with our hotel!
我希望您咋我们酒店过的愉快！
I hope to see you again!
我希望再次见到您！
Goodbye and hope to see you again!
再见希望下次再见到您！
Have a good time!
希望您有愉快的一天！
Sorry to have kept you waiting.
对不起让您久等了。
Goodbye and thank you for coming!
再见谢谢您的光临！
How may I help you?
请问您有什么需要帮忙的吗？
May I have your name please?
请问我可以知道您的名字吗？
What would you like to drink please?
请问您要喝点什么？
Excuse me, please don't smoking here!
对不起，请不要在这里吸烟！
Do you have reservation?
请问您有预定吗？
May I take you order now?
我现在可以为您点单吗？
How is everything!
您对一切还满意吗？
Please enjoy it!
请您慢用！
Excuse me，may I take the plates way?
对不起打扰一下，我可以把您的盘子撤走吗？
Bill is the here, please sign it!
这是账单，请您签字！
Anything else ?
还要别的吗？
Take it easy!
放心好了！
Not at all!
不用谢！
That's all right!
没关系！
I apologize for this!
我为此道歉！
Don't worry!
不要担心！
This way please!
这边请！
It's my pleasure!
这是我的荣幸！
The waiter will be here in a few minutes!
服务生马上就来！
Check bill, please!
结账！
Do you need any ice-blocks, please?
请问需要加冰块吗?
Would you like to have cold-drinks or hot drinks?
请问需要冷饮还是热饮?
Just a moment please, I will clear it right away!
请稍等, 我马上来收拾!
Would you come with me, please? / Could you please come with me, please? 请跟我来，好吗？
I’ll be with you in a minute.
我马上就来.
This table fine with you?
您认为这张桌子怎样?
Where would you prefer to sit?
您想要坐在哪儿呢?
All right we’ll send it to your room right away.
好的,我们马上送到您的房间
It’s a most popular dish
这道菜很受欢迎的
Would you like to have the buffet or a la carte?
您想要自助餐还是零点
Here is your (dish name), sir/madam. I hope you would enjoy your meal.这是您点的….,先生/夫人,希望您用餐愉快!。