英文道歉信(通用15篇)

英文道歉信(通用15篇)

Dear xxxxx,

I am writing this letter to express my apology that xxxxxxx. I feel terribly sorry about this.

Once again, I am very sorry for any inconvenience caused. I will be really appreciated if you can accept my apologies and understand my situation.

Yours Sincerely,

xxxxxx

英文道歉信2游客朋友们：

首先我们真心感谢桅子花开、海星以及马来吸呀等几位网友给我们所提的意见，今年在政府论坛上有两封公开批评我们的帖子，说实在的，刚刚看到的时候，心里确实是堵得慌的，不高兴的，总觉得目前国内旅游市场大环境就是这个样子，大社不强，小社散差，从业人员服务意识、技能普遍不强等等，刚开始，我们确实给自己找了一些自我安慰的借口。

现在再认真思考这个问题，我们觉得，做为从业人员有责任、有义务，也必须为游客提供更为轻松、快乐的旅游时光。坦诚的说，今年7、8两个暑期月份下来，在我们质检回访过程中，所发现存在质量问题的，游客投诉到公司

的也绝不仅此两例。

我们总结分析下来，存在质量问题的主要是散客出游群体，暑期质量问题一般容易出现在车辆空调不好，某些导游态度存在问题，以及住房条件较差等方面。目前旅行社的存在方式大体上分为三类，一类是组团旅行社，我们**就是这样类型的旅行社，面向终端客户收取客源;一类是地接旅行社，主要接待外地游客来本地旅游;第三类是同行批发旅行社，如扬州苏之旅旅行社，仪征旅行社同行受制于客源量问题，收到游客报名后，无法独立发团，只能交给这样的批发旅行社统一发团。这种现状就导至了组团旅行社对散客质量的掌控从很大程度上受制于同行批发旅行社，从某种程度上来说，仪征散客出游，选择哪家旅行社报名的差别是不大的，唯一的区别所在是旅行社经营者的思路，以及遇质量投诉后，规模大一些的旅行社对批发旅行社的牵制能力会更强一些，仅此两点而已。

关乎旅游质量还有一个很重要的点，就是导游，景点美不美，全靠导游一张嘴。好的导游除了在讲解上会更为精彩外，对于游客心理的把握能力通常也会很强，会有较强的协调沟通能力，而目前导游的生存状态基本上都是以兼职为主，这种生存状态，也从很大程度上导致了其责任心的下降，因其兼职故而也缺少有效的服务技能培训。旅行社不是不想有自己的全职导游，而是因为旅游业的季节性特别强，

旺季再多导游也不够用，进入12月份以后的3个月淡季对于小旅行社而言，可能1个导游都嫌多，这个微利行业人力成本应该是最大的成本了，所以这种季节性的特点也导致旅行社不敢、不能用过多的全职导游。我们公司目前全职导游有16名，在扬州地区算得上是规模庞大的一支导游队伍了，但也只能应对平常季节的客流量，遇上旺季，也只能望洋兴叹，比如贴子中所提到的西安团队，就是一个主要由兼职导游带队的团队。

从我们自身的角度来讲，我们必须认真反思这个行业，认真反思自已，如果不能真正将客户赢这个第一戒写到我们每个员工心里去，**旅行社终将被市场淘汰。从上周起，我们已经开始在竭尽全力探讨游客旅游体验的问题，我们希望尽快将我们的服务意识、服务技能，迅速从对人的服务，提升至对客户的服务。我们将尽已所能去改造现有的工作流程，我们相信，从我们做起，终将能够逐步改变旅游业的现状，终将实现给游客创造轻松快乐时光这个最终目标。当然，接下来可能还会有质量问题出现，还会有游客投诉，但我们会以最好的状态，迅速处理这类的质量问题，给游客一个尽可能满意的答复。

英文道歉信3Dearxxx,

I am writing this letter to express my apology that xxxx. I feel terribly sorry about this.

Once again, I am very sorry for any inconvenience caused. I will be really appreciated if you can accept my apologies and understand my situation.

Yours Sincerely

xxxxx

英文道歉信4 DearXXXXX,

I am writing this letter to eXXpress my apology that XXXXXXXXXXXXXX.

I feel terribly sorry about this.

Once again, I am very sorry for any inconvenience caused. I will be reallyappreciated if you can accept my apologies and understand my situation.

Yours Sincerely

英文道歉信5Dear xxx,

I am writing this letter to express my apology that xxxxxxxxxxxxxx. I feel terribly sorry about this.

Once again, I am very sorry for any inconvenience caused. I will be really appreciated if you can accept my apologies and understand my situation. Yours Sincerely xxxxxxxxx

Sincerely yours,

xxx

英文道歉信6Dear xx,

I am writing this letter to express my apology that xx.

I feel terribly sorry about this.

Once again, I am very sorry for any inconvenience caused. I will be really appreciated if you can accept my apologies and understand my situation.

Yours Sincerely

英文道歉信7 Dearxxxxx,

I am writing this letter to express my apology that xxxxxxxxxxxxxx. I feel terribly sorry about this.

Once again, I am very sorry for any inconvenience caused. I will be really appreciated if you can accept my apologies and understand my situation.

Yours Sincerely

xxxxxxxxx

英文道歉信8 XXX:

Im so sorry ,I was late for school .I think its

a bad habit and bad manners. I will go to school a little earlier ,and go to attend class on time.

I ll never be late for school again,please forgive me and believe me.

Thank you!

XX

date

译文：

XXX：

对不起，我迟到了。我认为这是一个坏习惯，坏习惯。我会早点去学校，然后去上课的时间。我不会再迟到了，请原谅我，相信我。谢谢你!

XX

年月日

英文道歉信9亲爱的查理，

请原谅我本周六不能按照我的承诺去机场送你。

我们公司的一个主要商业伙伴这个周末将在厦门参加一个重要的会议，我的老板最终选择我陪他去那里谈判一项新的’交易。我刚刚被告知这个计划，并对这个决定感到高兴—这是一个展示和提高我能力的机会，所以我恐怕不能去机场。

出国留学是实现你梦想的重要一步。

我多么希望在你离开之前能有机会和你分享我的个人感受和建议！我在此送你一份礼物，祝你好运。请见谅。

诚挚地，

李明

英文道歉信10Dear,

I am writing this letter to express my apology that xxxxxxxxxxxxxx. I feel terribly sorry about this.

Once again, I am very sorry for any inconvenience caused. I will be really appreciated if you can accept my apologies and understand my situation. Yours Sincerely xxxxxxxxx

Sincerely yours,

xin

英文道歉信11DearXXX,

I am writing this letter to eXXpress my apology that XXXX.

I feel terribly sorry about this.

Once again, I am very sorry for any inconvenience caused. I will be reallyappreciated if you can accept my apologies and understand my situation.

Yours Sincerely

英文道歉信12Dear xx,

Im so sorry, I was late for school. I think its a bad habit and bad manners. I will go to school a little earlier, and go to attend class on time.

I’ ll never be late for school again, please forgive me and believe me. Thank you!

Yours,

xx

英文道歉信13亲爱的张xx:

我很抱歉地告诉你，我昨天晚上不能参加你的生日聚会。那是因为我的老朋友没有告诉我确切的时间就来我家了。我不得不在整个晚上用我的热情招待那些朋友，我将在接下来的两天里继续招待他们。

我真后悔没有亲自去庆祝你的生日，错过了一个和我们友好的同事一起享受生活的好机会。我昨天给你准备了一份漂亮的礼物，今天下午将送给你，以示我最好的生日祝福。另外，我相信你会理解我的。

最美好的祝愿，

此致

敬礼!

你真诚的汤姆

日期：

英文道歉信14 Dear Yangling:

Congratulations on your coming birthday.

Thanks for your invitation, but I am sorry that I am afraid I am not able to attend your birthday party.

You know, there is an important English test in our school on the same day. I will have to attend the test . I am terribly sorry for that.

Anyway, I hope everything goes well in your birthday party. Remember to show me the pictures taken in the party.

Best regards! Yours ever Susan

英文道歉信15 To: xxx

Subject: Missing Order

Dear Mr Gatt,

I am sorry to hear about the problems you have been experiencing with the order you placed with us on the 23rd January.[1] I cannot as yet say who is at fault but I assure you there will be a full investigation.[2] Moyra Brown, who is our production assistant, will contact you shortly to arrange suitable compensation for the inconvenience that has been caused.[3]

I would like to apologise once more. Yours sincerely,

George Hili