接待外国客人

接待外国客人

1.介绍与问候Greetings and Introductions

1）一般场合问候

---We haven’t met before,have we?My name is Brown.I am a newcomer.What is your name,please?

--Sue Hensman.

--How do you do.

--How do you do.

2）国际会议

--Tom,do you know anyone here?

--No,I haven’t met any of these people before.

--Wait.That’s Mr.Honda.He is with someone.Let’s go and say hello.Hello,Mr Honda. --This is my colleague,Tom,from the United States.Tom,I would like to introduce one of my wife’s friends,…..

--Are you enjoying the conference?

--I am enjoying it very much .What about you?

--Oh,yes.It seems very good.But we only have been to this morning’s session.

短语：Nice to see you again.

I haven’t seen you for a long time.

How are things?How are you?How are you doing?

How are you getting along these days?

How is everything going?How is your work going?

I am sorry .I have forgotten your last name.

Would you give me your business card?

2.安排访问日程Planning the Schedule of a Visit

1)--I have just got a fax from my head office about the contract.Would it be possible for you to give me a run-down of my itinerary?

--Sure,You will arrive at Beijng Airport on June 1st and I have booked you at the Huangyuan Hotel.On the next day,you will have your meeting with Mr.Hu,general Manager of that company and the day after that will be the convention.You will have a day for shopping and sightseeing.Then your flight back home is on June 5th .

--That is a very good schedule.

2)—Mr.Back,I’m awfully sorry,but I won’t be able to come over Friday afternoon.

--What’s the matter?Nothing wrong,I hope.

--I checked my calendar just now and found I already had an appointment that

afternoon.

--In that case,let’s make it ten o’clock next Monday.Would that be convenient for you?

--Well,let me have a check.I am afraid I am pretty busy on that morning .Do you think you could make it next Monday afternoon,say 2:30 ?That would suit me better.

--That’s settled down.I will be looking forward to seeing you next Monday afternoon around 2:30.

--Fine,see you then.

3）--May I introduce to Mr. Li,my director? Mr.Li,this is …..,manager of Oversea Business Department of IT Investment Ltd.And this is …..,engineer of R&D Department of IT Investment Ltd.

--Welcome to …………..Is the service here all right?

--Very good,indeed.The room is nice and we enjoy the food.

--I am glad you’re satisfied with the hotel service here.Well,I want to talk over the schedule with you .

--Is there anything worth seeing here?

--A lot.First,…….

--Sounds great.

--Let’s have dinner together on the evening of …….and we will go and enjoy Beijing Opera after dinner if you like?

--Why don’t you stay here for an extra day or two?

--We would like to ,but we have to go back as soon as possible.

短语

1.I have booked you / make reservations at the Hotel.

2.I am afraid I am fully booked up this week.

3.Will you see to the arrangement for the next meeting of the board.

词汇

itinerary 旅程convention 会议run-down 概要报告

3.带领外宾参观Visits to Places

1)参观私有企业visiting a private enterprise

--Welcome to our factory.I will show you around and explain the operations as we go along.This is our office building.We have all the administrative departments here.Down there is the sales sections and advertising section.

--How much do you spend on advertising every year?

--About 6 of the gross sales.Please step this way.I’d show you our showroom.Almost all of our company’s products can be seen in this room.

--What’s the building opposite us?

--That’s our warehouse.We keep a stock of the fast-moving items so that urgent order can be delivered quickly from stock.

--If I placed an order now,how long would it be before I got delivery?

--It would largely depend on the size of your order and the items you want.

--It was very kind of you to give me a tour of the place.I think it is time for me to leave.

--Ok,it is a pleasure to show you our company.What’s your general impression .may I ask?

--I was impressed.They have fine facilities and efficient people ,indeed,especially the performance of their WS model.May I take some pamphlets for that machine ?And the price list,if possible.

--Sure,here are our sales catalog and literature.

--Thank you ,I think we may be able to work together in the future,I look forward to seeing you again .I am afraid we must leave now.

2）参观工业博览会Visiting an Industrial Exhibition

--Please come in .

--Can you tell me how many halls there are?

--Can I take pictures?

--I am afraid not.

--May I ask if you have any directions or captions?

--Here you are.

--Here is the name card of the director.You may call him directly.

--Do you have any samples of the products?Could you give me one?

--Those are all complementary samples for giving out.You may choose any one of them.

--Would you like to leave any remarks here?And sign your name?

--Let’s have a look at the automobile hall.

常用句型

Would you please look through these pamhlets?This will give you an outline of the factory.

Here we are at the production shop.

All products have to go through six checks in the whole manufacturing process.

How do your quality control systems operate?

The operation is fully controlled by computers.

This is where they ship/assemble/build their products.

gross sales 总额销售pamphlet 小册子

4.带领外宾观光Giving Foreign Guests Sightseeing Tours

1)回答外宾有关旅游的咨询

--It is our first time in Beijing,We’d like to have a tour guide to show us around the beautiful city.

--I can provide you a local guide.Where would you like to visit?

--We must see……….Can you suggest any other places?

--How long would you been in Beijing?

--Only three days?

--That’s really not enough time for a city as large as Beijing.But we will try to manage to show you the most important sights first,and leave some for your next visit.

--You may join the tour group and buy tickets at the counter of the travel agency,100 yuan for each person,including bus fare,guide and admission fees.

--Ok,that is reasonable.

--And for the second day you may go to ….

--Thank you for your suggestions.Is it very far from where we are staying to these two parks?

--It is very close,only 15 minutes’drive by car to the temple of Heaven ,and five minutes’ to Beihai Park.

--Thank you very much for your directions.

5.和外宾外出吃饭Dining out with guests

1)—oh,look,it is seven o’clock.I am hungry.

--I am hungry,too.Let’s go out for dinner.

--Would you like Chinese food or western food?

--I like Chinese food.Do you know of any good Chinese restaurant nearby?

--Yes,there is one opposite my office,serving Chinese food.I go there sometimes when I have guests to entertain.Lte’s go.

--Would you like a drink to start with?They serve Beijing Draught beer in large mugs and all kinds of other drinks.

--One mug of beer,please.I am thirsty.

--I’d like to recommend you some dishes.Two hot dishes and two cold dishes will be enough for both of us.How about……..?

--Sounds great.

--What do you like to eat,we can choose from two kinds of noodles,noodles with shredded chicken and noodles with ……….

--What do you recommend?

--I like the chicken shreds.What about some vegetables or a salad?

--I’d prefer a salad.

--Fine.Me too.I’ll call the waiter over and we’ll order .Waiter,we’d like to order two beers,one salad and two bowels of noodles with chicken shreds,please.

--All right,just a minute and your orders will be right with you.

2）结账Paying for the bill/check

--That was a wonderful meal.I really like this place.

--I’m glad you like it.I don’t come here very often,but when I do,I always like the food.Would you like anything else?

--No,thank you.I’ve had more than enough.I couldn’t eat another thing.

--More peer perhaps?

--No,truly.I’m fine.What about you?