商务英语写作,BEC Report writing
You work for PJT Ltd, a manufacturing company. You need more staff in your department and your line manager has asked you to write a report
e x p l a i n i n g w h y.
?Look at the information below, on which you have already made some
handwritten notes.
?Then, using all your handwritten notes, write your report.
?Write 120-140 words.
范文：
To:
From:
Date: March 20th, 2015
?Subject: More staff in our department
Introduction
This report aims to explain why our department needs more staff.
Findings/Reasons
Statistics show that there exists a big gap between the number of staff in our department and staff workload. While the number of ordered units grew up from only 200000 to 400000 in 2 years, the number of staff grew only by 5 people. According to the Staff Newsletter dated February 2013, we have won
a big new order from an international company. That will bring us more
work. At the same time, annual holiday has been increased to 5 weeks per year, meaning there won’t be enough staff for all the work. Our customer service department recently received a complaint from one of our clients about a tremendous delay in our delivery.?
Conclusion
There are many reasons which explain the need of more staff. It is especially important for reducing the number of delays in delivery and to optimize the workflow.
Recommendations
More staff does not only mean more costs, it also means improved customer satisfaction.
BEC商务英语中级写作
BEC商务英语中级写作 为了让大家更好的准备商务英语BEC考试，给大家整理写作指导,下面就和大家分享，来欣赏一下吧。 拒绝信 Dear Mr. Johnson, We are terribly sorry that the repair of your cassette player is really beyond our reach. There are several reasons why we left your equipment unrepaired. Firstly, our technician in charge of the cassette player had been several days off for serious flu, the delayed the handling of the equipment Secondly, there is no parts found in the present market to replace the volume control which really needs repairing.
We have the ability to replace the on/off switch, however, the cost is too high to worth it, because you can use the amount of money to buy a new one. Accoring to our survey, this type of equipment is manufactured in 1985 and the manufacturer has gone out of business, so it is impossible for you to talk with them. We are really sorry for our helplessness Sincerely, Mason Manager BEC商务英语中级写作范文2 可行性报告 Report on installation of a new word processing On several occations, we have discussed the desiability of installing a new word processing system to replace the six-year-old stand-alone word processing system we currently use.
商务英语写作教学大纲
《商务英语写作》教学大纲 一、课程性质、任务和基本要求 1．课程性质 《商务英语写作》是商务英语专业的专业核心课程，也是文秘、国贸等涉外专业的重要选修课程，旨在培养学生英语五项技能中的英语写作能力。此课程涵盖了商务英语基本写作类型、写作规、写作格式和写作方法，课程容与现实商务生活紧密结合，既提供各种实例，又设计了一体化的实训，训练学生用英语有条理地组织商务信息，起草规得体、条理清晰的商务文书，合理利用商务交流中的礼节和技巧，建立有效的商务沟通。 2．课程任务 开设本课程旨在使学生对商务情景中最常见和最常用的各种应用文的用途及格式有一个总的了解，使其不仅能熟悉商务文体的各种惯用英文表达法，而且能广泛增加有关商务知识，并在模拟及实景中运用这些知识进行商务交际。 3．基本要求： 充分利用教材中的商务材料以及老师所给的案例，并结合所学商务知识，与现实商务活动进行多种形式的联系，提高学生对各种商务写作材料的准确理解和把握。经过反复学习、模仿和套用，掌握商务应用文的书写规律和方法，逐渐学会撰写各类商务应用文，力求语言正确，表达得体，在实际操作中活学活用。 二、学时分配建议 本课程教学总时数为66课时，具体学时分配可参见下表。 学时分配建议表
三、教学目标： 1．课程能力目标： （1）能够根据招聘广告并结合个人实际情况，熟练撰写英语求职信、应聘信、求职追踪信和个人简历等求职类文书 （2）能够运用商务交际中的礼节和技巧，撰写英语邀请函、感信、祝贺信等常见社交类文书 （3）能够规地起草英语启示、通知、备忘录、商务报告、会议纪要等常用公务文书（4）能够比较规地撰写英语名片、简章、商品使用说明书、推销函等主要商务宣传文书 （5）能够正确、得体地处理询盘信、发盘信、还盘信、订单与合同等常规外贸商务函电。 2．课程知识目标 （1）掌握英文求职信、应聘信和个人简历的基本格式和主要容； （2）了解英文书信的基本格式和不同书信类型的写作特点；
BEC商务英语中级写作范文2020
BEC商务英语中级写作范文2020 为了让大家更好的准备商务英语BEC考试，给大家整理写作指导,下面就和大家分享，来欣赏一下吧。 BEC商务英语中级写作范文(1) Dear Customer, When someone in the family experiences hearing loss, he is not the only one to experience frustration Have you noticed a loved one: Missing parts of conversations? Asking people to repeat themselves? Having special trouble with certain letters or sounds? Turning up the volume on the TV? If so, you can help them and yourself—by encouraging them to find out about a hearing aid. More than six million Americans enjoy improved hearing and better lives-with hearing aids. And the power source they rely on most is Rayovac. “Rayovac batteries really do make a difference.” One of our customers said so.
商务英语求职信范文汇总6篇
商务英语求职信范文汇总6篇 尊敬的领导： 您好！ 首先感谢您在百忙之中翻阅我的自荐材料，为一位满腔热情的大学生开启一扇希望大门，我叫王翔，是一名常州轻工职业技术学院商务英语专业的学生。而现在我正面临。 我出生于一个充满温馨的家庭，父母让我从小养成刻苦耐劳、谦虚谨慎、热情待人、朴实诚恳的生活态度，在两年的大学生涯中，我刻苦学习，并掌握一些商务英语方面的知识，能熟练地进行听、说、读、写，熟练运用网络查阅相关英语资料，并能及时予以翻译。 我是一个吃苦耐劳的人。而且我知道该怎样去用心学习，因为我懂得付出才会有回报。可能十分的努力换回来一分的回报，但我坚信只要有百分之一的希望就要去拼一把，苦点累点不算什么，我还很年轻，用信念去奋斗没有什么不可以。 我是一个善于思考的人。做每一件事之前都会考虑清楚如何来做才能在现有的条件下达到一个更好的效果。上有政策，下有对策有
时也不一定是贬义的。当领导做出一定的要求和指示，应该是在保质量的完成任务的同时，还会思考如何做才能更完善。如有偏差的地方，我会主动和领导沟通，说明我的看法并作出修改方案，把事情做好事我努力的方向。 我很喜欢从事与英语相关的工作，我深深知道这类工作对英语的要求很高，我非常喜欢英语，并且在每天都在不断地提高自己的水平。并且我深知工作的时候应具备认真的态度和耐心，还要肯学肯干，责任心很进取心是必须的，先前的经历教会了我这些，是我一生的财富。 自荐书不是广告词，不是通行证，但我知道一个青年可以通过不断的学习完善自己，可以在中证明自己。 尊敬的领导，我是一个做任何事都充满激情的人,如果我能喜获您的赏识，我一定会尽职尽责地用实际行动向您证明.我一定会不负所望的做好每一件事的.公司的未来，我愿奉献我毕生的心血和汗水。 再次致以我最诚挚的谢意！ 此致
BEC商务英语中高级写作范例
Begin at the same level~~~~ 下降到最低点: 波折变化: fluctuate around fluctuation of 幅度：slightly sharply significantly dramatically a is in direct proportion to b merely roughly 一、BEC高级（Higher）Part Ⅰ——图表作文 图表作文的文章结构 1）引言部分 2）主体段落 3）结论部分 4）例文分析： The bar chart below shows the number of complaints made by consumers about different products and services in the years 1994 and 1997.
Write a short report for a university lecturer describing the information in the graph. You should write at least 140 words. The bar chart displays the changes in the number of complaints made by consumers about five kinds of products and services between 1994 and 1997. According to the diagram, there was an increase in the complaints about most of the products and services. The number of complaints about package holidays abroad and financial services increased over the period. The complaints made about the package holidays abroad rose by 12.7% from 15,000 in 1994 to about 18,000 in 1997. And there were about 52,000 complaints about the financial services in 1997, 5.2% up on 1994. There were also more complaints about electric goods and second-hand cars in 1997 than in 1994. The complaints about the two products rose by 9.2% and 6.7% respectively. The former increased from 66,000 in 1994 to about 70,000 in 1997 and the latter went up from 80,000 to 86,000. And clothing is the only sector where the number of complaints dropped over the period. In 1994, there were around 45,000 complaints while the figure decreased by 4% to around 43,000 in 1997. In conclusion we can see there were more complaints about the products and services in 1997 than in 1994 with the only exception of clothing. ●图表作文常用的语言手段 1）作文的开头——表示“出处”的句子结构。 2）描述“数据变化”的常用表达方式 3）表示变化的副词和形容词 4）描述“数据”的表达方式 5）“大约”的表达方式 ●真题写作范例： 例一（课堂15分钟快速练习）： The graph below shows development in the ownership of mobile telephones as a percentage of telephones owned. Write a short report for a university lecturer describing the changes in telephone ownership. You should write at least 150 words.
商务英语写作论文
摘要 商务英语应用文在外贸业务和商务活动中使用越来越广泛而频繁，它在互通商业信息，联系商业事务及促进贸易关系等方面起着重要作用。了解和掌握商务英语应用文写作对国际商务、外贸业务从业人员来说是非常重要的。商务写作的语言具有专业术语丰富性、商务文体多样性、缩略词常用性等特征。因此，商务英语写作需要坚持生动具体、内容完整、清楚简洁、有礼有节等原则。文章重点探讨了商务信函的写作技巧，即选用四部式结构（引言、详情、应答、结束语）、遵循语言原则、注意信函语气等，期望有助于商务写作能力的提高。 关键词：商务写作；商务信函；原则；方法 第2/13页 目录 摘要 (1) 目录 (2) 引言 (3) 1 商务英语写作概述 (3) 1.1 商务英语写作的种类 (3) 1.2 商务英语写作的语言特点 (3) 2 商务英语写作原则 (5) 2.1 生动具体 (5) 2.2 内容完整 (5) 2.3 准确无误 (5) 2.4 清楚简洁 (6) 2.5 有礼有节 (6) 3 商务英语写作基本策略 (6)
4 商务英语信函写作技巧 (7) 4.1 选用四部式结构 (7) 4.2 遵循语言原则 (8) 4.3 注意信函语气 (9) 结束语 (9) 致谢................................................................... 10 参考文献................................................. 错误！未定义书签。 第3/13页 商务英语的写作技巧 引言 随着对外开放的不断扩大和外贸体制改革的不断深化，特别是中国加入WTO后，我国的对外贸易取得较快的发展，国际商务和对外贸易活动日益频繁。对国际商务活动从业人员来说，英语能力是最基本的，也是最重要的。而商务英语应用文在外贸业务和商务活动中使用也越来越广泛而频繁，它在互通商业信息，联系商业事务及促进贸易关系等方面起着重要作用。了解和掌握商务英语应用文写作对国际商务、外贸业务从业人员来说是非常重要的。 众所周知，要写好商务英语应用文，首先要具有一定的英文写作水平与经济贸易知识[1]。其次，应熟悉和掌握各种应用文的写作格式和特点，特别是掌握商务英语的语汇、句型套语和谋篇布局的写作技巧[2]。除此之外，更要了解商务写作和一般性写作的区别，以及商务写作的原则[3]。经过反复地学习、模仿和套用商务英语应用文范例，才能掌握商务英语应用文的书写规律、要求与方法技巧，逐步学会写各类商务英语应用文。 1 商务英语写作概述 1.1 商务英语写作的种类 广义的应用文(Applied writings in broad sense)泛指一切应用文字，文体大致有别于记叙文、抒情文和论说文，界限不太明显；狭义的应用文(Applied writing in narrow sense)，主要指政府、机关、群众团体或企业法人间用于交往的文字，如公文(official documents)、函电(1etters or correspondences)等。而随着社会经济的发展，英语应用文的应用范围越来越广泛，以商业为主体的和为商务活动服务的各类实用文体都应包括在英语应用文范畴之内，例如，请柬、
商务英语写作经典范文
书山有路勤为径，学海无涯苦作舟 商务英语写作经典范文 Gentlemen： Due to the fact that we have not received your payment for the goods we have delivered to you in accordance with our contract entered into on [date] ，and that in failing to pay for these goods you are in breach of said contract，as you were noticed on [date] ，it is our intention to make a private sale of the goods which we have manufactured for the balance of goods to be delivered under that certain contract，but which are undeliverable due to said breach，for a purchase price of $ . This sale is to be consummated on [date] ，and will go forward if your default is not cured by [date] . It is our desire to inform you of the foregoing and afford you the opportunity to decide on a course of action，in view of the fact that you will be held liable for the loss sustained by us on said resale to the extent authorized by [cite section and code]. [商务英语写作经典范文]相关文章： tips:感谢大家的阅读，本文由我司收集整编。仅供参阅！
实用商务英语写作讲义
架起涉外沟通的桥梁: 实用商务英语写作 Contents 目录 Part 1概述 (An Overview) 常用商务文件类型 ( Categories of Commonly Used Business Documents) Part 2 写作要点解析 1.公司概况(节选) (Corporate Overview) 2. 简历 (Resume/CV) 3. 会议纪要 (Minutes of Meeting/MOM) 4. 授权书 (LOA/POA) 5. 实习证明 (Certificate of Internship) 6. 招标邀请书(IFB)与投标函(Bid Cover Letter) 7. 感谢信 (Letter of Acknowledgement) 8. 电子邮件(E-mails) 附:银行保函 (Bank Guarantee) Part 3 练习题
Part 1 概述 (An Overview) 常用商务文件类型 (Commonly Used Business Documents) ●报告/说明类 ---Corporate Overview (公司概况) ---Prospectus (招股说明书) ---Resume/CV (简历) ---ITB (投标须知) ---Reports (报告,如,周报,月报,年报) ---Notice (通知) ---Request (请示) ●契约类 ---Contract (合同) ---Agreement (协议) ---Letter of Intent (意向书) ---M inutes of Meeting (会议纪要) ---Framework Agreement (框架协议) ---Memorandum of Understanding (MOU )备忘录 ●证明类 ---Power of Attorney (授权书) ---Letter of Authorization (授权书) ---Notarization (公证书) ---Certificate of internship (实习证明) ●商务信函类 (business letters ) ?日常生活方面 ---offer letter (录用函) ---letter of invitation (邀请函) ---letter of recommendation (推荐信)
商务英语初级写作常用句子
在学习BEC商务英语写作时，常会感觉语法欠缺、不知道用什么句子来继续写下去有没有？请看本文为你整理的商务英语BEC初级写作中常用到的一些句子，多积累一些这样的语句，会让你的商务英语写作变得得心应手。 31. This view is now being questioned by more and more people. 这一观点正受到越来越多人的质疑。 32. Although many people claim that, along with the rapidly economic development, the number of people who use bicycle are decreasing and bicycle is bound to die out. The information I've collected over the recent years leads me to believe that bicycle will continue to play extremely important roles in modern society. 尽管许多人认为随着经济的高速发展，用自行车的人数会减少，自行车可能会消亡，然而，这几年我收集的一些信息让我相信自行车仍然会继续在现代社会发挥极其重要的作用。 33. Environmental experts point out that increasing pollution not only causes serious problems such as global warming but also could threaten to end human life on our planet. 环境学家指出：持续增加的污染不仅会导致像全球变暖这样严重的问题，而且还将威胁到人类在这个星球的生存。 34. In view of such serious situation, environmental tools of transportation like bicycle are more important than any time before. 考虑到这些严重的状况，我们比以往任何时候更需要像自行车这样的环保型交通工具。 35. Using bicycle contributes greatly to people's physical fitness as well as easing traffic jams. 使用自行车有助于人们的身体健康，并极大地缓解了交通阻塞。 36. Despite many obvious advantages of bicycle, it is not without its problem. 尽管自行车有许多明显的优点，但是它也存在它的问题。 37. Bicycle can't be compared with other means of transportation like car and train for speed and comfort. 在速度和舒适度方面，自行车是无法和汽车、火车这样的交通工具相比的。 38. From what has been discussed above, we may safely draw the conclusion that advantages of bicycle far outweigh its disadvantages and it will still play essential roles in modern society.
最标准、实用商务英语写作 语气 态度 常用语 Business English writing
Tone & Style in Business Writing Tone is the element in your writing which says something about the relationship you have with your reader/audience and the attitude you have towards the subject. The tone you adopt in your business communications is therefore very important. For example, in a business letter or spoken presentation, your tone will normally be respectful and cooperative. Your tone will reflect your position within the company. A respectful, uncertain tone is usually used with your superiors, a more commanding tone is used with your subordinates, while with your colleagues a more friendly, helpful tone is used. Style is the way you use words and expressions to achieve a certain effect or overall impression. Quite often, styles in writing can be seen as formal, neutral or informal.. Achieving a tone to suit the business audience Good readers in the business world know how to choose their words. The communication must achieve its aim or time and energy are wasted. If you want to be a good writer and speaker, good grammar and spelling are necessary but not enough. Your words must be chosen with care and tested for their suitability for each particular writing task. Good writers can write upwards, horizontal or downwards without offending their readers. They use the most suitable words for their position and particular business. The idea of tone is very important to the business communicator. Since readers can be insulted or offended not by the message but be the manner of expression, an otherwise perfect memo or letter could quite possibly cause a breakdown in communication. It is therefore important for you to be able to analyze your relationship with you readers(s) and then to choose the appropriate language and tone for your message. 2008 ITS Corporate Training 1
商务英语写作基础知识
使用日常讲话的方式来写作 Pedantic学究式的Readable日常可用的ascertain find out (发现) aforementioned these (这些) is a result of because (因为) at this point in time now (现在) before long soon (不久) cease stop (停止) commence start, begin (开始) compensate pay (报酬) correspondence letter (信函) demonstrate show (表现) desire want (需要) due to the fact because (因为) during the time that while (当……的时候) elect choose (选择) facilitate ease, help (方便) for the purpose of to (为了) give consideration to consider (考虑) implement do (完成) in close proximity near (靠近) in the future soon (不久) in the event that if (如果) indebtedness debt (欠债) indicate show (表现) in the view of the fact that since (由于) locate find (发现) numerous many (许多) on condition that provided (如果) prior to before (在……之前) purchase buy (购买) rapid fast (快速) reason is because reason is (因为) residence address (住址) subsequent to after (在……之后) subsequently later (之后) sufficient enough (足量)
12种商务英语写作范文(及范文翻译)精编版
第一种、介绍信 Letters of Introduction 实例之一： Dear Mr. / Ms., This is to introduce Mr. Frank Jones, our new marketing specialist who will be in London fro m April 5 to mid April on business. We shall appreciate any help you can give Mr. Jones an d will always be happy to reciprocate. Yours faithfully 尊敬的先生/小姐， 现向您推荐我们的市场专家弗兰克·琼斯先生。他将因公务在四月15日到四月中旬期间停留伦敦。我们将非常感谢您向琼斯先生提供的任何帮助，并非常高兴施以回报。 您诚挚的 实例之二： Dear Mr. / Ms, We are pleased to introduce Mr. Wang You, our import manager of Textiles Department. Mr. Wang is spending three weeks in your city to develop our business with chief manufactures a nd to make purchases of decorative fabrics for the coming season. We shall be most grateful if you will introduce him to reliable manufacturers and give him any help or advice he may need. Yours faithfully 尊敬的先生/小姐， 我们非常高兴向您介绍我们纺织部的进口经理王有先生。王先生将在你市度过三周，他要与主要的生产厂家拓展商务并为下一季度采购装饰织品。如能介绍他给可靠的生产厂家，向他提供所需的任何帮助或建议，我们将不胜感谢。
BEC商务英语写作 (1)
便函写作Memo (Memorandum) 一、什么是便函 简单地说，便函就是指在同一家机构内从一个人或一个部门传递到另一个人或部门的书面信息，内容是要在当天或近期内所要办理的事情。 二、便函写作的格式 便函通常包含以下几个部分： 1.公司名称； 2.公司的电话号码或传真号码； 3.收函人姓名（和职位）To: 4.留言人姓名（和职位）From: 5.留言日期Date: 6.便函主题Subject（Re）: 7.正文
商务便条Note 便条一般有四个组成部分：日期、称呼、正文、签名。一些公司有印好的便条笺。 让秘书通知推迟约会
You are Head of Research for an international car manufacturer. You have to make an urgent trip tomorrow to visit Pierre Blanco, a colleague who works for a subsidiary. Write a memo of 40-50 words to your secretary. telling her who you are going to see and when asking her to book flight tickets and accommodation telling her what work you would like her to do in your absence. 题目分析 Overall effect: The secretary would know where the Head of Research was going and when, and would understand she was required to book flights and accommodation, and what work she should do tomorrow. To: Alice Hu, Personal Secretary From: David Guan, Head of Research Date: 1 May 2001 Subject: Urgent trip to subsidiary company I have to make an urgent trip tomorrow, 2nd May 2001, to visit Pierre Blanco. Please book flight tickets and accommodation. In my absence, I would like you to handle all matters that do not need my personal decisions. Please inform all relevant colleagues. To: Alice Hu, Personal Secretary From: David Guan, Head of Research Date: 1 May 2001 Subject: Urgent trip to French subsidiary I’ll visit Pierre Blanco in Paris on 2 May 2001 in the afternoon. Please book me return flight tickets and accommodation at Hilton Hotel for my three-day visit. In my absence, you should schedule and then fax me the arrangements for next week.
种商务英语写作范文 及范文翻译
第一种、介绍信L e t t e r s o f I n t r o d u c t i o n 实例之一： D e a r M r./M s., This is to introduce Mr. Frank Jones, our new marketing specialist who will be in London from April 5 to mid April on business. We shall appreciate any help you can give Mr. Jones and will always be happy to reciprocate. Yours faithfu l l y 尊敬的先生/小姐， 现向您推荐我们的市场专家弗兰克·琼斯先生。他将因公务在四月15日到四月中旬期间停留伦敦。我们将非常感谢您向琼斯先生提供的任何帮助，并非常高兴施以回报。 您诚挚的 实例之二： Dear Mr. / Ms, We are pleased to introduce Mr. Wang You, our import manager of Textiles Dep artment. Mr. Wang is spending three weeks in your city to develop our business with chief manufactures and to make purchases of decorative fabrics for the co ming season. We shall be most grateful if you will introduce him to reliable m
商务英语写作课程教学大纲
《商务英语写作》课程教学大纲 2006.3 第一部分大纲说明 一、课程的性质 “商务英语写作”是英语专业专科商务方向的限选课程。本课程4学分，课内学时72。 二、先修课要求(本课程与其它课程的衔接) “商务英语写作”课程的先修课是英语专业专科基础英语课程，和专业基础课“商务英语基础”和“商务交际英语”课程。 三、课程教学基本要求 本课程终结时，学生应达到如下要求： 1. 熟悉常用商务英语文体。 2．能熟练掌握英语书信等商务文件的写作格式。 3．能较熟练地运用英语商务书信中常用的表达方式。 4．能结合各种实际情况，撰写用词语气都能较清楚表达写作者意图的一般商业书信等商务文件。 四、教学目的 本课程的教学目的是培养学生掌握商务英语写作的基础知识，商务英语书信的基本格式和写作技能，了解主要的商务英语写作类型，提高商务英语书面表达能力，为毕业后成为适应社会需要的应用型涉外商务工作者打下良好的基础。 通过学习有关商务活动的实用语言材料和实际操练，学生应能独立撰写一般的英语商务函件（包括电子邮件）和简单的业务报告，意思表达清楚，用词比较准确，无重大语法错误。通过学习，学生应进一步提高基本的听、读、说、写、译的能力。 五、教学对象 “商务英语写作”课程的教学对象是英语专业专科学生。 第二部分学时分配
第三部分教学内容和教学要求 一、教学内容和安排 “商务英语写作”课程教学内容应包括商业书信等商务文件的写作基础知识，包括商函、电子邮件、业务报告和会议记录等的格式、文体、语气、常用词语和标点符号等；基本的商务文件类型的写作技能,如一般商业函件、求职信、证明信、查证信、社交信、电子邮件、业务报告、会议记录和通告等。 按照本课程的主要教学目的和学习内容，本课程拟选用由香港理工大学Graham T Bilbow教授编撰的《朗文致胜英文书信》（外语教学与研究出版社2001年出版）作为教材。该教材的主要教学内容是： 第一部分商业书信写作基础 教学要求：掌握商务书信的基本写作知识和写作要求。 第二部分商业书信写作 教学要求：各种商业书信的写法和形式、重要的表达形式，内容及格式等。 第1章查询信 教学要求：写作形式、内容和格式。写作句型。 第2章复查询信 教学要求：写作形式、内容和格式。写作句型。 第3章销售信 教学要求：写作形式、内容和格式。写作句型。 第4章订购信 教学要求：写作形式、内容和格式。写作句型。 第5章催款信 教学要求：写作形式、内容和格式。写作句型。 第6章付款信 教学要求：写作形式、内容和格式。写作句型。 第7章投诉信 教学要求：写作形式、内容和格式。写作句型。 第8章复投诉信 教学要求：写作形式、内容和格式。写作句型。 第9章求职信 教学要求：写作形式、内容和格式。写作句型。 第10章查证信 教学要求：写作形式、内容和格式。写作句型。 第11章证明信 教学要求：写作形式、内容和格式。写作句型。
商务英语写作重点
名词解释 写作目的(writing purpose) 受众/读者(audience) 构思过程(thought process) 演绎式组织模式(deductive organizational patterns) 归纳式组织模式(inductive organizational patterns) 直接组织模式(direct organizational patterns) 间接组织模式(indirect organizational patterns) 写作修改的3个步骤(three distinct stages of revision: adding on; moving around; cutting out) 管理沟通(managerial communication) 组织沟通(organizational communication) 人际关系与团队建设(human relationships and team building) 销售沟通(sales communication) 商务文件(business documentation) 国际交流（跨文化交际）(international communication/ intercultural communication) 表达式写作(expressive writing) 沟通式写作(communicative writing) 简洁风格(clarity) 简易风格(the plain style)
简明风格(concision) 附件说明信函(cover letters of résumé) 3类求职信函(three general types of cover letters for job applications: the application letter; the prospecting letter; networking letter )后续询问信函(follow-up letter) 致谢信函(thank-you letter) 谢绝工作回复(job rejection letter) 接受工作回复(job acceptance letter) 辞职信函(resignation letter) 告别信函(farewell letter) 常见履历表格式(common résumé formats)：按年月顺序(chronological résum é format) 按任职顺序(functional résumé format) 复合式(combination résuméformat) 简短文件(short document) 信息咨询函(message to obtain information) 谈判便函(messages that negotiate) 说服沟通便函(persuasive messages) 商务便函的特征（8C）：清晰性（clarity）正确性（correctness）具体性（concreteness）完整性（completeness）周到性（consideration）礼貌性（courtesy）简洁性（conciseness）一致性（coherence） 商务备忘录版式(format of a business memo) 商务备忘录功能(function of a business memo)