商务英语期末考试
2009-2010学年第二学期《剑桥商务英语》期末考试（08商英1、2）
PART ONE (10)
Read this text about electrical power in Canada.
Choose the best sentence from the list A-I to fill each of the blanks.
For each blank (1-5) mark one letter (A-I) on your Answer Sheet.
De not mark any letter twice.
One answer has been given as an example.
ELECTRICITY : WEALTH , MONEY , POWER
Canadian industries have prospered for more than a century on the country's abundance of cheap, reliable electrical power...example...In fact, Canada consumes more electricity on a per person basis than any country except for Norway...1... Electricity is a significant source of export income for Canada...2...But in the 1970s, Canadian exports rose sharply to address the U. S. demand for cheaper and more reliable.
In 1985, exports of Canadian electrical power reached 1,400 million US dollars https://www.360docs.net/doc/2b12241786.html, electricity exports account for more than 60% of Canada's balance of trade.
Domestically, Canada continues to generate electrical power, primarily from water ...4...
Exports of electricity are now subject to forces far beyond the control of utility managers...5...
Example: B
A. Besides, electricity from coal and nuclear is 50/00 to 75/00 cheaper than many other industrial nations.
B. Generated primarily by water, our power supplies have attracted and supported energy-intensive industries such as mining.
C. It also ranks among the top three electricity producers in the world, behind the U. S. and Russia.
D. Next to electricity, Canadian paper exports came to 900 million US dollars every year in the 1960s.
E. Two large nuclear power plants began to generate electricity.
F. Since then, electricity' exports have declined but they have continued to exceed 700 million US dollars.
G. Environmental and trade policies all influence electrical production and trade.
H. Canada and the U. S. imported and exported power in almost equal measures after 1901.
I. therefore, the Canadian government has little influence on these forces.
PART TWO (20)
Questions 6-13
Read this text about south Korea's economic development, and answer the questions that follow.
The Koreans see the Seoul Olympics as a chance to show their rapid progress. The Tokyo Olympic Games in 1964 served the same purpose for a developing Japan. Within 13 years, according to a detailed development plan, Korea is determined to be among the world's ten largest trading nations, up from the 13th now.
1. Much of the economy's development in recent years comes from what Korean leaders call the three blessings-lower oil prices, lower world wide interest rates, and a currency that is weak against the Japanese yen. The Korean won is closely
2009-2010学年第二学期《剑桥商务英语》期末考试（08商英1、2）
most important. When its value drops against the Japanese yen, the Korean won went down too. Since September 1985 the won has decreased about 40% against the yen, giving Korea a huge advantage over Japan in the U.S. market.
2. The Koreans made good use of this advantage, pouring 40% of their exports into America. When the U.S. responded with tough protectionism talk, they pretended to be surprised and angry. The Koreans still see themselves as relatively poor dependents of the U.S. and take American protectionism as betrayal by a big brother. They are right. The Korean economy is only 6% of Japan's. Tall buildings in Seoul resemble those in Tokyo, but the Korean capital is full of narrow streets and poor houses like a village. In the countryside some 20% of home lack running water. Moreover, Korea has a heavy defense burden as well as that big foreign debt.
3. And Korea has suffered set tacks before. In the 1970s the government supported heavy industry, creating some big enterprises. The Treasury Ministry is still quietly supporting some ill shipping and overseas companies. Meanwhile the government does not know how to set up wining industries.
4. the Koreans are also quick to point out that their 7.1 billion trade surplus with the U.S. is just 4% of the total American trade deficit. Japan account for 35%. In the U. S. the Koreans are competing with Japanese not American. They complain that U. S. protectionism punishes them for Americans' lazy work habits and drug abuse. They say the union rules have ruined U. S. competitiveness.
Questions 6-9
For questions 6-9, choose the correct title for each paragraph for the box below.
For each paragraph (l-4) mark one letter (A-G) on your Answer Sheet.
De not mark any letter twice.
6. Paragraph 1 ...
7. Paragraph 2 ...
8. Paragraph 3 ...
9. Paragraph 4 ...
A. Economy's development
B. Lessons from the past
C. Korean products in U. S. market
D. Exports into America
E. Favourable economic background
F. Trade surplus
G. Disadvantageous factors
Questions 10- 13
Using the information in the text, complete each sentence 10-13, with a phrase from the List below (A-G) .
For each sentence (10-13) mark one letter (A-G) on your Answer Sheet.
2009-2010学年第二学期《剑桥商务英语》期末考试（08商英1、2）
Do not mark any letter twice.
10. For the Japanese, the Tokyo Olympic Games was regarded...
11. the Koreans think of the U. S. protectionism...
12. the recent economic development of south Korea is due...
13. the Japanese trade surplus accounts...
A. to have three advantages.
B. among the ten biggest countries in foreign trade.
C. for thirty-five percent of the total American trade deficit.
D. as an exhibition of rapid economic growth.
E. against the Japanese currency.
F. of narrow streets and poor houses.
G. as cheating a little brother.
PART THREE (10)
Complete the sentences about business crises using the words in the box.
fight collapsed damaged cost hit
14. Share prices last night following the US political crisis.
15. The retail sector was hard when interest rates went up against this month.
16. Enron’s reputation was after the allegations of financial malpractice.
17. The salmonella incident the poultry industry millions in lost sales.
18. UK banks will back after online fraud chaos.
PART FOUR (20)
Questions 19-38
Read this news.
Choose the best word to fil1 each gap.
For each question (19-39) mark one letter (A ,B ,C or D) on your Answer Sheet.
Children find meanings in their old family tales.
When Stephen Guyer’s three children were growing up, he told th em stories about bow his grandfather, a banker, 19 all in the 1930s, but did not lose sight of what he valued most. In one of the darkest times 20 his strong-minded grandfather was nearly 21 , he loaded his family into the car and 22 them to see family members in Canada with a 23 ,“there are more important thins in life than money. ”
The 24 took on a new meaning recently when Mr. Guyer downsized to a 25 house from a more expensive and comfortable one. He was 26 that his children ,a daughter, 15, and twins, 22, would be upset. To his surprise, they weren’t 27 , their reaction echoed （共鸣）their great-grandfather’s. What they 28 was how warm the people were
2009-2010学年第二学期《剑桥商务英语》期末考试（08商英1、2）
in the house and how 29 of their heart was accessible.
Many parents are finding family stories have surprising power to help children 30 hard times. Storytelling expects say the phenomenon reflects a growing 31 in telling tales, evidenced by a rise in a storytelling events and festivals.
A university 32 of 65 families w ith children aged from 14 to 16 found kids’ ability to 33 parents’ stories was linked to a lower rate of anger and anxiety.
The 34 is telling the stories in a way children can 35 . We’re not talking here about the kind of story that 36 , “When I was a kid, I walked to school every day uphill both ways, barefoot in the snow. ” Instead, we should choose a story suited to the child’s 37 , and make eye contact （接触）to create “a personal experience”,. We don’t have to tell children 38 they should t ake from the story and what the moral is . ”
19. A. missed B. lost C. forgot D. ignored
20. A. when B. while C. how D. why
21. A. friendless B. worthless C. penniless D. homeless
22. A fetched B. allowed C. expected D. took
23. A. hope B. promise C. suggestion D. belief
24. A. tale B. agreement C. arrangement D. report
25. A. large B. small C. new D. grand
26. A. surprised B. annoyed C. disappointed D. worried
27. A. Therefore B. Besides C. Instead D. Otherwise
28. A. talked about B. cared about C. wrote about D. heard about
29. A. much B. many C. little D. few
30. A. beyond B. over C. behind D. through
31. A. argument B. skill C. interest D. anxiety
32. A. study B. design C. committee D. staff
33. A. provide B. retell C. support D. refuse
34. A. trouble B. gift C. fact D. trick
35. A. perform B. write C. hear D. question
36. A. means B. ends C. begins D. proves
37. A. needs B. activities C. judgments D. habits
38. A. that B. what C. which D. whom
PART FIVE (40)
One of your important customers and his client suffered food poisoning at your restaurant recently. They write a letter of complaint. Now you need to write a letter of apology from the restaurant management, including the information below. Apologize for the poor service
2009-2010学年第二学期《剑桥商务英语》期末考试（08商英1、2）
Accept full responsibility
Offer a complementary dinner for two
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