商务英语复习资料及答案.doc

商务英语复习资料及答案.doc
商务英语复习资料及答案.doc

A.Sorry to say byc-byc

C. Have a good journey back.

4.How do you do? ______

A.How do you do?

C. How are you?

Businessmen have to spend B.Sorry, enjoy yourself.

D. Many thanks.

B.How is your family?

D. Fine.

time finding a customc匚

注意:括号内的黑体字是上面部分的答案!!

单词

1. airport 2? business 3. company 4. file

5. equipment

6. staff

7. product

8. department

9.市场分额10.总经理11. agreement 12. board

13. customer 14. pricelist 15. flight 16. post

17. quality 18. warehouse 19.船公司20.总销售额

21.printer 22. catalog 23. advertisement 24.market share

25.quality control 26.business competition 27. personnel department

(1机场2生意3公司4卷宗,文件5设备

6员工7产品8部门9 market share 10 general manager 11.协议12.董事会13.顾客14.价目表15.航班

16.邮件17.质量18.仓库19. shipping company20. total sales 21o打印机22 o目录23o广告24o市场份额25 o质量控制26o商业竞争27 o人事部)

单项选择题

1.Fm in computers. What about you? _________

A.Oh, I live in London.

B. Well, I work in Sales.

C. Oh, I've been here for years. D? I am getting on very well.

2.Quite often I meet our customers, especially some important __________ ?

A .people B. ones C. one D. customer

3.When you are seeing a customer off at the station, you will say “ _______

A.a few

B. lots of C? a number of D? a great deal of

6.The flight was cancelled ______ the snow.

A.because B? because of C. so that D? why

7.LeTs have a meeting, ________ ?

A. will we

B. shall we C? must we D. do we

& Mr. Wang spent a lot of time _______ the letters and faxes.

A. in

B. on

C. with

D. for

9.Do you mind if I use your computer?

A. At ten past eight B? Well? I am in a bit of hurry.

C.Sorry, Fm not free.

D. Sorry, I'm using.

10.Why not _______ some A4 paper in the next room?

A. go and getting

B. go and get

A. What a pleasure! C ? Pleased to

meet you.

12. We need to get four _ A. woman clerks B. 13. ____ is your father? He is an engineer. A. Where B. How C. What

May I speak to Mr. Smith?

B. It's my pleasure! D. I'm very pleased. ________ t o finish the task. women clerk

C. woman clerk D ? women clerks

D ? When

B. Pm smith D ? Speaking, please.

D. See you next time.

A. I don't know, too.

C. Why not play basketball together?

24? Mr. Wang spent a lot of time _____ A. in B. on C. with D. for

B. You can help me do something. D. I can help you.

the letters and faxes ? C. going and getting

D. going and to get

11. …Let me introduce myself. Fm Albert.

A. No, bye

C ? You dialed the wrong number 15. We are looking forward to _

A. see

B. seeing

C. be seeing D ? having seen

16. We cannot see any possibility of business _______ your price is too high.

A. since

B. while

C. though

D. that 17. There ________ 3 sections under the Production Department. A ? have

B. has

C. are

D. is

18. M.B.A stands for ________ ? A. Master and Bachelor of Art B. Master of Business Art

C ? Master of Business Administration

D ? Machinery Business Assistant

19. It is better if you make a phone call _______ you visit a customer. A. before B. after C. when D. then

20. Shall we have a cup of coffer _____ go into the discussion? A. but B. and C. so D. or 21 ? Wish you a good journey! A. Byc-byc B. Thank you C. So do you 22. May I speak to Mr. Smith?

A. No, bye B ? Fm smith C. You dialed the wrong number D. Speaking, please. 23.1 have no idea what to do next.

25.1 would like to have a word ______ you.

A. to

B. for

C. with

D. at

26.Our manager is looking forward _______ doing business with you. A. for B. with C. in D. to

27. It is better if you make a phone call ________ y ou visit a customer. A. before B. after C. when

D. then

28.Shall we have a cup of coffer ______ g o into the discussion?

A. but

B. and

C. so

D. or

29._____ department are you from?

Sales.

A. What

B. Which

C. Where

D. When

30.Do you mind _______ a message for me?

A. leave B? take C? leaving D? taking

31.The colleague advised me ________ a second try on the business.

A. to have

B. having C? have D. had

32.You'd better _____ with the boss at the moment, because he is angiy with you.

A. to talk

B. not to talk

C. talk

D. not talk

33.______ samples are there in the room?

About 20.

A. How often

B. How many

C. How much

D. How few

34.How often do you travel abroad?

A. Once a month

B. Three times

C. Two thirds

D. Forty percent

35.Businessmen have to spend __________ time finding a custome匚

A. a few

B. lots of

C. a number of

D. a great deal of

三、连线题

(1)_______________________ —How is business? 1

—How do you like it here? _____ 2 ________________

一How was the conference? _______ 3_____________

—How are the job interviews going? _____ 4 ___________

-Can I use your telephone? _____________ 5 ______

A.Of course, go ahcad.

B.So-so. Our sales are down this yea匚

C? OK? We have only two more persons waiting outside?

D.Quite good. There were some interesting speakers there?

E.Ifs great! Fll be sorry to go back?

(l)BEDCA

1Where did you work? __________ 1 ________

2Why did you enjoy your job? _______ 2___________

3Who did you work for? ________ 3 ________

4Did you have to work hard? ________ 4__________

5Did you get to know a lot of people? ________ 5_________

A. It was exciting.

B.Yes, I got on well with my boss and colleagues.

C.Yes. I did a lot of overtime?

D.I worked in the Sales Department.

E? Jim Smith, a foreigne匚

(2)D A E C B

___ 1 __ works with the production side of the company.

___ 2 __ makes sure that customers know about the new products.

___ 3 __ hires new employees?

___ 4 __ buys the material for the company.

___ 5 __ develops new products

A.Research and Development

B.Personnel

C.Production

D.Advertising

E? Purchasing

(3)CDBEA

四、正确形式填空

1.We hope to get more ____ about them. (information)

2.Our office ______ (open) at 9am every morning?

3.They ______ the factory next Tuesday?(visit)

4.__________ ten computers in the office? (there be)

5.We are very pleased ______ y ou here today, (meet)

6.Our goods ____ popular there (be)

7? Last week, I _______ a new car (buy)

& Our office ______ (close) at 7pm.

9.How about ____ a meeting next week? (hold)

10.The company ______ 6 branch offices (have)

(L information 2. opens 3. will visit 4. There are 5. to meet

6.are

7. bought & closes 9? holding 1(). has)

介词

1 ? We are very glad to hear ___ you.

2.They both work _____ ABC Company.

3.Fm _____ to attend a meeting.

4.May I have a word with you _____ a while?

5.We have to travel around_____ business.

6.Tom spent a lot of time dealing ______ the e-mail and post.

7.The accountant is responsible ______ t he numbers and figures?

8.Dorf t forget to turn the lights ____ before you leave the company.

9.He works ____ the manager of the company.

10.They decided to major ______ business management.

11.____________ Let's keep touch?

(1. from 2. for/in 3. off 4. for 5. on 6. with 7. for

8. off 9. as 10. in 11. in)

五.阅读理解

1)

A : Hello. This is Simm's Heating. Can 1 help you?

B : Yes? Give me the Manage匚

A : Fm sorry, he is not in at the moment.

B : Well, that's typical. Fvc got a complaint and there's nobody to deal with it.

A : What is the problem, sir?

B : Well, I bought a central hearing system from you and it's given nothing but trouble?

A : Fm sorry to hear that, sir. Have you asked our service engineers to check it?

B : Yeh, yeh. They've been here lots of times but it\ still just as bad. Well, Fm fed up? I want my money back?

A : I'm afraid I can't make that decision, sir. It really is a matter for the manager.

B : Well, when can I speak to him?

A : He,s due in the office any time now? Shall I ask him to call you back?

B : Will he be back before 2 pm?

A : He should be, sir.

B : Well, if it is before 2 pm, he can call me. Otherwise it will have to be tomorrow?

A : I see, sir. And what's your name and number, please?

B : The name is Sampson, Roger Sampson, and the number is 374629.

A : Is that a Sampson with a “ P”?

B : Yes, it is.

A : Right, sir. Fll give your massage to the manager and Fm sure he、11 call you back as soon as he can.

B : OK. Bye.

A : Goodbye ?

1.

2.

3.

4.

5. Who is the caller?

What\ wrong with the heating system?

Why does the caller want to talk to the manager? When will the manager get back?

What is the meaning of "fed up”?

(L Roger Sampson

2.It can,t work smoothly even though the service engineers check it many times

3.He is making a complaint and wants to get the money back.

4.He should be back before 2 pm.

5.不堪忍受;不能忍受)

2)

Office Supply: Office Supply. Good morning. Can I help you?

Caller: Good morning. I would like some information about the easy print II.

Office Supply: What exactly would you like to know?

Caller: First of all, how much does it cost?

Office Supply: Can you hold on a minute? I should check it. We offer it at $ 660?

Caller: $660,1 see. What sort of warranty do you offer on that? Is it a one-year warranty?

Office Supply: Yes, it is. 12 months from the date of purchase?

Caller: Good. Could you tell me something about service? Do you offer on-site service?

Office Supply: Yes. We do. It's free for the length of warranty, then $120 a year after that.

Caller: Right. What about other guarantee?

Office Supply: Well, there is al4-day money-back if you are not satisfied with the printer. Or if you have any problems, just bring it in and you can have a refund?

Caller: Fine. What about delivery? How soon can you deliver it to my office?

Office Supply: Well. We usually have the Easy print in stock, but Pm afraid there's a slight delay on orders at the moment ? We could let you have it at the end of the month.

Caller: Oh. That means another four weeks?

Questions:

1.What sort of warranty is offered if one buys the printer?

2.Do they offer on-site service?

3.Under what circumstances can the customer get a refund if he/she is not satisfied with the printer?

4.What3 4 5s the charge (收费)for service ?

5? Can the customer get the printer right now? Why/ why not?

(1. It is a one-year warranty.12 months from the date of purchase.

2.Yes,they do.

3.There is al4-day money-back if you are not satisfied with the printer. Or if you have any problems, just bring it in and you can have a refund.

4.Ifs free for the length of warranty, then $120 a year after that.

5.No, because there's a slight delay on orders at the moment.)

Lily: I like the contact with the people, I never realized that I'd like teaching people so much

3

Jane: What kind of work do you do?

Lily: I was a computer programmer at first. Fm in training now.

Jane: What do you do exactly?

Lily: Fm in charge of training people in our computer to use computers? Everyone has a computer in their office. My job is to teach them how to put it to use best for their job. I go from department to department, analyze their needs and work out the program suitable to their work?

Jane: So do you write programs?

Lily: Not any more. I have four people working under me. I spent most of the time doing the training, and doing all that goes with being head of a department.

Jane: Do you ever travel?

Lily: I never travel, but I have a lot of meetings.

Jane: Do you like this kind of work?

Questions:

6.What kind of work does Lily do?

7.What^s her job responsibility?

8.What does she spend a lot time on?

9.Docs she travel a lot?

10.Does Lily like her job?

(6? She is in training. /She trains people in the company to use computers.

7.Her job is to teach them how to put it to use best for their job. She goes from department to department, analyze their needs and work out the program suitable to their work.

& She spends most of the time doing the training.

9.No, she doesnt She never travels.

10.No, she doesnt)

六、句子/短文翻译

1.Long time no see. How are you these days?

2.The manager is having a meeting with foreign clients now.

3.Many people take a plane when they are on business?

4.你可以把电话号码告诉我吗?

5.我想把我的朋友黎明介绍给你。

6.Their products are very popular, so they make a big money?

7? What brings you here?

& How is the business?

9.我们新购买的传真机冇点问题

10.请史密斯先生听电话好吗?

11? It is a long story. 12. How is your business going on? 13. That suits me. 14. Have a good journey back?15. Give me a hand, please?16. Are you ready?

17.1 will be back in a minute?18. Thank you all the same.

(1好久不见。最近怎么样啊?

2 ?经理正在和外国客户开会。

3许多人在出差时会坐飞机。

4Would you please leave your number?/ May 1 have your number

5Fd like to introduce my friend Li Ming to you.

6他们的产品很畅销,所以赚了一大笔钱。

7你怎么来这儿了啊?

8生意怎么样啊?

9There is something wrong with the new fax…

lOCould I speak to Mr Smith, please?

11?一言难尽

12?你的生意怎么样啊?

13?这很适合我.

14?归途顺利/ 一路顺风

15?请帮我一下

16?你准备好了吗?

17?我马上就来

1&还是要谢谢你)

(2)对话翻译

A

-你们公司冇很多员工吗?

-是的,有一千多员工。

-公司有办事处吗?

-冇五个办事处。

-你们公司有几个部门?

…四个部门,一共八个科。

-公司有多少海外客户?

―有三个重要的客户。

(Are there many employees in your company?

Yes. There are more than 1000 employees.

Is there any office in your company?

Five.

How many departments are there?

Four, and there are eight divisions in all.

How many overseas clients does you company have?

Our company has three important clients.)

B.

Zhang:生产部,早上好。

Tom:早上好。我是ABC公司的Tom Smith0我想和张华先生通话。

Zhang:我是张华。你好吗?

Tom:很好,谢谢。张先主,我下周去广州,能否约个时间见见面?

Zhang:当然可以。请等一下,我查查下周的时间安排。

Tom:星期三上午9点行吗?

Zhang:可以。

Tom:那我们星期三上午9点见。再见。

Zhang:再见。

(Zhang: Production Department. Good morning.

Tom: Good morning. This is Tom Smith from ABC Company. Td like to speak to Mr. Zhang Hua, please?

Zhang: This is Zhang Hua speaking. How are you, Mr. Smith?

Tom: Very well, thank you. I'm going to Guangzhou on business next week? I'm calling to see if we can fix a time for a meeting.

Zhang: Sure? Just a moment, let me check my diary.

Tom: Could we meet on Wednesday morning, 9 O'clock?

Zhang: Of course?

Tom: ril see you at 9 on Wednesday morning. Good bye.

Zhang: Good bye.)

写作:

(1)介绍自己的工作,包括公司名称,地址,经营范围,自己的工作吋间和工作职责等内容。

冇川的单词及短语:work in/with/for handle N deal in> sell (经营范围)

be responsible/in charge of/deal with (负责/处理)

参考文章:

1 am a salesman in ABC Company. Our company is a big one and it is in Jiangdong Ningbo< It handles bags. I work from eight in the morning to four in the afternoon. I have a lot of work to do. I have to deal with letters from foreign countries and I am responsible for the sales in USA.

(2)介绍口己的办公室,包括公司名称,口己所在的部门,办公室的设备和摆放情况。

有用的单词及短语:work in/with/for department copying machine computer there are/is 参考文章:

I am with ABC Company. I work in the Sales departments Our office is on the 3rd floor There are 6 people. In the office, we have 6 computers and 6 telephones. There is a fax machine and a copying at the corner of the room. There is a cabinet beside the left wall and we keep our files there. Moreover, there is a bottle of flower on our desk. It is nice to work here”

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李友

Letter 2 Letter 3 Letter 4

Letter 5 Letter 6

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