某咖啡厅服务用语英语接订位 - 制度大全

某咖啡厅服务用语英语接订位 - 制度大全

某咖啡厅服务用语英语接订位-制度大全

某咖啡厅服务用语英语接订位之相关制度和职责,一.接订位:1.Goodmorning/afternoon/evening.Thisiscoffeeshop.(XXXspeaking).MayIhelpyou?您好,咖啡厅,请问有什么可以帮忙吗2.MayIhaveyouname,please?Underwha...

一. 接订位:

1. Good morning / afternoon / evening. This is coffee shop. (XXX speaking). May I help you?

您好,咖啡厅,请问有什么可以帮忙吗

2. May I have you name, please? Under what name is this booking made, please?

请问您贵姓/请问您以什么名义订位

3.Would you please spell it for me? Spelling, please?

请问您的名字怎样拼写

4.For how many people, please? / How many people will be in

your party, please?

请问多少人

5. For what time and what date, Mr. Smith?

史密斯先生,请问哪一天和几点钟来用餐呢

6. Would you like the smoking area or Non Smoking area?

请问您喜欢吸烟区还是非吸烟区

7. Any more request?

还有什么要求吗

8. Yes, we will arrange a table by the window for you. / Im sorry, we can not guarantee that we can offer you a table by the window, because there have been many reservations today. But well do our best for you.

好的,我们会为您安排一张靠江边的桌子[文老师,文老师博客]。/ 对不起,我们不能

保证一定可以给您一张靠江边的桌子,因为,今天有很多订位,不过,我们会尽力为您安排的。

10. May I have your room number or telephone number, please?

(So that we can contact you easily.)

请问您的房间号码或联系电话是多少(这样我们可以方便联系您)

10. Mr. Smith, May I repeat it? A table for two and non smoking

area, at 7:30 this evening for Mr./Ms smith, your telephone number is . Is that right?

我重复一下:史密斯先生,两位,今晚七点半来,非吸烟区,联系电话号码是对吗

11.Thank you, Mr.Smith, usually, the table will be kept / hold for

15 minutes. We look forward to seeing you on time. Good-bye.

谢谢,史密斯先生,餐厅的订位将会保留15分钟,我们将恭候您的到来,再见。

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18. 大脑档案mental files 19. 动机motivation 20. 被动生成动机negatively originated motives 21. 非人员影响nonpersonal influences 22. 市场细分market segmentation 23. 营销组合marketing mix 24. 成熟期maturity stage 25. 全国性品牌national brand 26. 网络营销network marketing 27. 非人员传播nonpersonal communicat ion 28. 人员型服务people-based service 29. 显性差异perceptible differences 30. 人员传播personal communication 31. 定位position 32. 价格因素price element 33. 初级需求primary demand 34. 首要需求趋势primary demand trend 35. 私家品牌private label 36. 产品概念product concept 37. 产品因素product element

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英语网络用语大全 2 = to/too 2B or not 2B = To be or not to be 4 = for 4ever = forever ASL = Age/Sex/Location AFAIC = As Far As I’m Concerned AFAIK = As Far As I Know AFK = Away From Keyboard AIAMU = And I’m A Monkey’s Uncle AISI = As I See It AKA = Also Known As AMBW = All My Best Wishes ANFAWFOWS = And Now For A Word Word From Our Web Sponsor AOTS = All Of The Sudden ASAFP = As Soon As "Friggin" Possible ASAP = As Soon As Possible ATST = At The Same Time AWGTHTGTTA = Are We Going To Have To Go Through This Again AWGTHTGTTSA = Are We Going To Have To Go Through This Sh Again AYSOS = Are You Stupid Or Something B4 = Before B4N = Bye For Now BBFBBM = Body By Fisher, Brains by Mattel BBIAB = Be Back In A Bit BBIAF = Be Back In A Few BBL = Be Back Later BBN = Bye Bye Now BCNU = Be Seein’ You BF = Boyfriend BFD = Big Fing Deal BFN = Bye For Now BHOF = Bald Headed Old Fart BIF = Basis In Fact BITD = Back In The Day Biz = Business BM = Byte Me BMOTA = Byte Me On The Ass BNF = Big Name Fan BOHICA = Bend Over Here It Comes Again BR = Bathroom

广告英语词汇大

?do, did, does 强调动作的用词, I do care, he did come. Here: did foresee的确预见到 ?medium, media ?become a force in making it so 成为实现这个预想的重要人物 ?socially prominent passengers 有社会地位的乘客 ?amateur 业余的,非专业的 ?to make contact with …与…联系 ?gain fame 出了名 ?subsidiary 子公司 ?experimental stage 实验阶段p217 ?returns 报告书,情况反馈 ?be mounted in …安装入… ?aside from ….= in addition to … ?the profit derived from … 来自于…的利润 ?receive national and universal attention 获得国内国际关注 ?General Electric 通用电气公司 ?patents专利 ?join forces with … 与…联手 ?pool vt. 合伙,汇集,共享 ?take over 接管 ?wireless station 无线电广播电台 ?went on the air 开始广播播音 ?fully licensed commercial broadcasting station 营业执照齐全的商业广播电台 ? a toll station 一家收费电台p218 ?air time 广播时段 ?chain broadcasting 联播 ?forerunner 先驱,排头兵 ?bail out 原意“跳伞”,here: bail out of …从…中脱身 ?lease sth to sb 向…出租…. ?subsidiary 子公司,下属单位 ?This launched an era of …:(这件事)引发了一个….时代/时期 ?boost the sale of …:促进、拉动….的销售 ?exclusively 独家地 ?eg. We run a cable service exclusively in this area. ?regulations 规章、制度、条例 ?keep/prevent sb fm doing sth: 避免某人做某事 ?turn to sb for help 寻求某人的帮助 ?the Radio Act was passed 广播法得以通过 ?debut 初次登台,处女秀 ?newscasts 新闻广播 ?become firmly entrenched 站稳了脚跟 ?the popular culture 流行文化,大众文化 ?popularity n. 流行,走俏 ?coupled with the decline in newspaper advertising revenue ….伴随着报纸广告效益的下 滑 ?the Great Depression 大萧条 ?not only …., but (also)….不仅…而且… ? a credible news source 一个可信度高的新闻来源 ?…..as well: (句尾)同样也…

外国人聊天式的网络用语及缩写形式

数字: 2 = to/too 2B or not 2B = To be or not to be 4 = for 4ever = forever A: ASL = Age/Sex/Location AFAIC = As Far As I’m Concerned AFAIK = As Far As I Know AFK = Away From Keyboard AIAMU = And I’m A Monkey’s Uncle AISI = As I See It AKA = Also Known As AMBW = All My Best Wishes ANFAWFOWS = And Now For A Word Word From Our Web Sponsor AOTS = All Of The Sudden ASAFP = As Soon As "Friggin" Possible ASAP = As Soon As Possible ATST = At The Same Time AWGTHTGTTA = Are We Going To Have To Go Through This Again AWGTHTGTTSA = Are We Going To Have To Go Through This Sh Again AYSOS = Are You Stupid Or Something B: B4 = Before B4N = Bye For Now BBFBBM = Body By Fisher, Brains by Mattel BBIAB = Be Back In A Bit BBIAF = Be Back In A Few BBL = Be Back Later BBN = Bye Bye Now BCNU = Be Seein’ You BF = Boyfriend BFD = Big Fing Deal BFN = Bye For Now BHOF = Bald Headed Old Fart BIF = Basis In Fact BITD = Back In The Day Biz = Business BM = Byte Me BMOTA = Byte Me On The Ass BNF = Big Name Fan

日常英文电话用语大全

电话英语常用语大集锦 1、要找的人不在 A: Hello , this is carol . May I speak to miss chen? B: Yes , one moment please . I ' II get her for you A: Thank you . B: I ' m sorry , she' s not at her room right now A: Oh , I ' ll call her again . A:喂,我是卡罗,可以请陈小姐听电话吗? B:好,请等一下,我为你转接。 A:谢谢。 B :对不起,她现在不在。 A:那我等下再打给她。 2、自我介绍时,请注意: 1 . “hello等于是中文的喂”,随时随地可用。 2 .打电话先行自我介绍是一种礼貌。电话中最常用“this is的形态而不是“here is等“i am等这是打电话需要注意的。 3 . “may I speak to ”也可以换成是“can i speak to "请听电话。 3、抱歉这么晚打来的说法: 1 . I ' m sorry to call yo u so late . 对不起这么晚打电话来。 2 . I hope I didn ' t catch you at a bad time .抱歉这种时候找你。(含有希望没有打扰到你的意思) 3 . I hope I didn 't wake you up so early . 我希望这么早没有吵到你。 4 . I ' m sorry to call you so early . 对不起这么早打电话来。 5 . I ' m sorry to bother you at this hour . 很抱歉在这时打扰你。 4、有急事时的表达方法: 1 . It ' s urge nt . Could I have her mobile phone nu mber? 2 . Could you tell me where I can reach her? 3 . This is an emerge ncy . I n eed to get in con tact with him right now 1 .我有急事,可不可以告诉我她的手机号码? 2 .能不能告诉我在哪里可以找到她? 3. 我有急事,需要马上跟他联络。 5、对方不在的说法: 1 . It ' s nothing important . 没什么重要事。 2 . It ' s nothi ng urge nt . Tha nk you ,good —bye . 没什么要紧事,谢谢您,再见。 3 . I ' ll call her again . 我会再打给她。 4 . I ' ll call back later . 我稍后会再打来。 5 . Please ask Miss Chen to call me back . 请陈小姐给我回电话。 6 . Could you tell her to call Carol as soon as possible? 能不能请她尽快打电话给卡洛? 7 . Ask her to call Carol at home after seven , please . 麻烦她在七点后打电话到卡洛家。 8 . Can I leave a message? 我可以留言吗? 9 . Please have her return my call .请她回电话给我。 10 . Could you ask him to call me back? 可以请他给我回电话吗?

广告英语的词汇特点

English Morphology in Advertising 广告英语的词汇特点 学生姓名:胡灵芝 专业班级:英语1412 学号:2014105224 课程名称:英语词汇学引论 任课教师:任凤伟 二〇一四年十二月

English Morphology in Advertising 广告英语的词汇特点 [摘要]广告英语作为一种应用语言,在词汇、句法、修辞等方面都有其独特之处。同时,广告英语也是商品服务介绍和商品服务信息宣传的载体。为了吸引观众的注意力,强化广告的影响及宣传效果,诱发消费者感情,引起购买欲望,广告撰稿人一直十分注重广告英语中英语词汇的运用。本文对广告英语的词汇特点从五个方面进行了分析。 [关键词]广告英语词汇特征 在商品经济繁荣、信息充斥的今天,作为传播信息的一种方式,广告已经渗透到生活的每一个角落,成为人们生活中不可缺少的一部分。广告以最简单的语言表达最复杂的意义,语言的魅力在广告中得到最充分的展示。广告英语用词优美独到,句法洗练而内涵丰富,修辞变化多端,耐人寻味。作为一种实用性极强的商业语言,广告英语也在不断地发展。在此过程中,广告英语的语言逐渐表现出一下的用词特色: 一、口语体词汇的使用 好的广告用语必须易懂、易读、易记、易上口,才能更加有力地吸引观众的注意和兴趣,引发其购买冲动。所以在许多广告中,广告设计者采用俚语和非正式的英语,使得广告显得生动活泼,更接近老百姓的日常生活,也更容易给人留下印象。例如: 1、Mosquit bye bye bye.这则独具匠心的雷达驱虫剂广告通过重复使用口语化用词“bye”,幽默地体现了雷达产品驱虫快速的效果,而且

网络流行语的英语翻译.

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