宾馆酒店英语词汇常用语

(一) 宾馆酒店英语-门口 (2)

(二) 宾馆酒店英语-应接服务 (3)

(三) 宾馆酒店英语-问候语··5

(四) 宾馆酒店英语-问讯处··5

(五) 宾馆酒店英语-入住·7

(六) 宾馆酒店英语-客房服务 (10)

(七) 宾馆酒店英语-结账·12

(八) 宾馆酒店英语-销售·13

(九) 宾馆酒店英语-预定 (16)

(十) 宾馆酒店英语-简明常用语 (17)

(十一) 宾馆酒店英语-餐厅用语·26

(十二) 宾馆酒店英语-部门名称·29

(十三) 宾馆酒店英语-常用词汇·30

(十四) 宾馆酒店英语-服务台词汇 (32)

(十五) 中国小吃英文表达·35

The basic English for hotel service 宾馆酒店英语-门口At the Entrance

1．Welcome to our hotel．

欢迎光临。

2．So you have got altogether four pieces of baggage？

您共带了4件行李，是不是？

3．Let me have a check again．

让我再看一下。

4．The Reception Desk is straight ahead．

接待处就在前面。

5．After you，please．

你先请。

6．Excuse me，where can I buy some cigarettes？

劳驾。我到哪儿可买到香烟？

7．There is a shop on the ground floor．

一楼有个商店。

8．It sells both Chinese and foreign cigarettes．

在那儿可买到中国香烟和外国香烟。

9．Can I also get some souvenirs there？

也可以买到纪念品吗？

10．There is a counter selling all kinds of souvenirs．

有个柜台出售各种各样的纪念品。

11．Excuse me，where is the restaurant？

劳驾，请问饭厅在哪儿？

12．We have Chinese restaurant and a western－style restaurant．Which one do you prefer？我们有中餐厅和西餐厅，你愿意去哪个？

13．I'd like to try some Chinese food today．

今天我想尝尝中国菜。

宾馆酒店英语-应接服务The Bellman

1．Is this everything，sir？

这是全部东西吗，先生？

2．Here's the light switch．

这是电灯开关。

3．Here's the closet and there's the bathroom．

这儿是壁柜。这儿是洗澡间。

4．Will there be anything else，sir？

还有什么事吗，先生？

5．Well，if you need anything else，please call room service．噢，如果你有什么事，请叫房间服务。

6．Let me help you with your luggage．

我来帮您拿行李。

7．It's very kind of you to do so．

你这样做使我很感激。

8．What's your room number，please？

请问您的房间号码？

9．And by the way，could I have a look at your room card？顺便问一句，我可以看一下您的房卡吗？

10．How do you like this room？

您觉得这个房间怎么样？

11．It's also quite spacious．

房间也很宽敞。

12．Do you mind if I put your luggage by the wardrobe？

我把您的行李搁在衣柜旁边好吗？

13．By the way，could you tell me about your hotel service？顺便问问，你能不能给我讲一下宾馆服务的情况？

宾馆酒店英语-问候Greetings

1、Good morning ,sir(madam)

早上好,先生(小姐)

2、Good afternoon ,ladies and gentlemen

下午好,女士们,先生们.

3、Good evening ,miss Price

晚上好,普莱丝小姐.

4、How are you today ,Mr. Brown ?

你今天好吗?布朗先生.

5、I’m quite well ,thank you.

我很好,谢谢你.

6、Hs good to see you again ,sir(madam)

再次见到你真高兴,先生(小姐)

7、Nice to meet you ,sir.

见到你真高兴,先生.

宾馆酒店英语-问讯处At the information desk

1．Is there any place in the hotel where we can amuse our－selves？

旅馆里有娱乐场所吗？

2．If you want to take a walk，you can go to the garden．

如果您想散步，可以去花园。

3．There is a recreation centre on the ground floor．

在一楼有个娱乐中心。

4．You can play billiards，table tennis，bridge.

您可以去打打台球、乒乓球、桥牌.

5．Is there a place where we can listen to some music？

有听音乐的地方吗？

6．There is a music teahouse where you can enjoy both classical music such as Beethoven，Mozart，Liszt，and mode music，while having some Chinese tea or other soft drinks．

有个音乐茶座，您可以一边欣赏古典音乐，如贝多芬、莫扎特、李斯特的乐曲和现代音乐，一边品尝中国茶和软饮料。

7．Would you please tell me the daily service hours of the dining room？

请告诉我餐厅每天的服务时间，好吗？

8．From 7∶00 a．m．till 10∶00 p．m．nearly serving all day long．

从早上七时一直到晚上十时，几乎全天供应。

9．When will the bar and cafe open？

酒吧和咖啡馆什么时间开放？

10．From 3∶00 p．m．till midnight．

从下午三点到晚上十二点。

11．Does the guest house offer any other service？

宾馆里还有哪些服务项目？

12．We have a barber shop，a laundry，a store，post and telegram services，a newspaper stand，a billiard，table tennis，video games and so on．

我们有理发室、洗衣房、小卖部、邮电服务、报刊供应柜、弹子房、乒乓球.

13．It's jolly good！

这太好了！

14．And where can I have my laundry done？

脏衣服送到哪里去洗？

15．Madam．What can I do for you？

夫人。我能为您做些什么？

16．I'm looking for a man whose name is John．

我在寻找一位男士，他的名字叫约翰。

17．Could you tell me his room number，please？

请问他的房间号码是多少？

18．I suppose it is 735．

我想他的房间号码是735号。

19．By the way，please show me where the lift is？

顺便请指点我电梯在什么地方？

20．I need some information about touring Linzhou．

我想了解关于游览林州的情况。

21．There are two trains going to Linzhou every morning，No．49 and No．79．

每天早晨有两列火车到，49次列车和79次列车。

22．What time does this train leave？

这列火车什么时间发车？

23．Could you get me two tickets for tomorrow here？

你能否在这儿卖给我两张明天的车票？

24．I'm looking for a friend，Mr. Brown．Could you tell me if he is in the hotel？

我在找一位朋友，布朗先生。你能告诉我他是住在这个饭店吗？

25．Just a minute，please．I'll see if he is registered．

请稍等片刻，我看看他是否登记了。

26．They are in suite 705．Let me phone him．

他们住在705号套房，我来给他打电话。

27．Mr. Brown said he’s waiting for you in his room．

布朗先生说他在房间里等您。

宾馆酒店英语-入住Checking in

好不容易找到一家喜欢的旅馆，不妨好好利用旅馆内的服务。除了既有硬体设施外，也可视自己需要向旅馆提出合理要求，使自己有段舒适的住宿时光。

何时需退房?

When is check-out time?

明早你是否能帮我将行李拿到大厅?

Could you bring my baggage down to the lobby tomorrow morning?

当然。你何时离开?

Sure. What time are you leaving?

8点。

At 8 o'clock.

那么，我将在7点50分到你的房间。

Then I'll go to your room at 7:50.

我总共有3件行李。

I have three pieces of baggage.

明早，请将行李放在你的门口。

Please leave them outside your room tomorrow morning. 这是316号房。我想要一件毛毯。

This is room 316. I'd like a blanket, please.

请送给我一壶咖啡（热水）。

Please bring me a pot of coffee (boiled water).

请送给我一些冰块和水。

Please bring me some ice cubes and water.

我想设定早晨的呼叫铃。

I'd like a wake-up call, please.

几点?

What time?

明早7点。

7 o'clock tomorrow morning.

冷气（电视、灯）无法开启。

The air-conditioner (TV set, light) doesn't work.

房间内没有热水。

There is no hot water.

热水不够热。

The hot water is not hot enough.

我要退房。请给我账单。

I'd like to check out. My bill, please.

我拿了一瓶小吧台中的可乐。

I had a coke in the mini-bar.

是否能以信用卡付账?

Can I pay by credit card?

我住的很愉快。

I enjoy my stay.

餐厅点餐英语用语

Have you got a table for two, please?

请问您有两个人的桌子吗？

Have you booked a table?

您预定餐桌了吗？

Have you made a reservation?

您预定了吗？

Smoking or non-smoking?

吸烟区还是非吸烟区？

Would you like something to drink?

您想喝什么？

Would you like to see the menu?

您需要看菜单吗？

Language Notes 三言两语

点菜就餐的典型次序是：找一张桌子坐下－看菜单－点菜－付钱－离开。英语语言的表达基本上也是依照次顺序。“订餐”在英文中有两种说法，即to book a table 和make a reservation．在英国以及在其它很多国家，餐厅一般划分为吸烟区和非吸烟区。一进餐厅，服务员会主动征询客人的意见，然后引领客人前往所选择的区域就餐。

打搅一下，我能看看菜单吗？

expression表达

Excuse me, could I see the menu, please?

打搅一下，我能看看菜单吗？

Are you ready to order?

您现在可以点餐吗？

first course/starters

第一道菜／开胃菜

main course

主菜

dessert

甜食

Could I have the bill, please?

请拿账单来，好吗？

How would you like to pay?

请问您怎样付款？

Language Notes

三言两语

在西餐厅就餐，菜单一般由三类不同的菜别组成。the first course或者starters是指第一道菜，往往是汤、一小碟色拉或其它小吃。第二道菜是主菜，fish and chips是鱼和炸土豆条，它同“roast beef and york shir pudding——牛肉布丁”、“sheph erd spie——牧羊人的馅饼”一样，都是典型的英国传统菜肴。最后一道是甜食——或冷或热，但都是甜的。西方饮食习惯是先吃咸的，后吃甜的。西餐菜单名目繁多，有时不易读懂。遇到这种情况，可以请服务员解释一下。

客房服务Housekeeping

-May I come in?-我可以进来吗?

-Come in, please.-请进。

-Please don’t come in.-请不要进来。

-Just a moment (a minute), please.-请稍等一下。

-I'm sorry to disturb you. May I clean the room, sir?-对不起打扰你了，我来打扫一下房间好吗?

-All right. Come in, please.-好的，请进来。

-Please clean it when I am out.-我马上要出去，请等一会儿打扫。

-May I change the water of the thermos now?-我现在可以换水吗?

-Yes, please.-请换吧。

-Some of my friends will come and see me this afternoon. Will you please give me some more hot bottles and tea cups?-下午我有几位朋友来访，请给加些热水瓶和茶杯。

-Well, we’ll send tea into the room when the visitors come.好，客人来访我们会端茶进来的。

-By the way, is there any mail for me?-顺便一下，有我的邮件吗?

-No. If there is, I’ll give it to you in time.-没有。如果有的话，我会及时给你送来的。

-Why did you come in without my permission?-你为什么没经我允许就进来了?

-It's my negligence. I beg your pardon.-我疏忽了，请你原谅。

-I come and make the bed. Shall I do it now or later?-我来做夜床，你看是现在做还是等会儿做?

-Since you have come, you may do it now?-既然来了，现在就做吧。

-Here's your clean laundry. You’d better check it.-衣服洗好了，请您过目。

-I am collecting the fee of the long distance call.-我来收长途电话费。

-This is the bill for the room rent of half a day.-这是补半天房金的帐单。

-Here is a telegram for you.-这儿有一封你的电报。

-Why is it unsealed?-它怎么被拆开了?

-Because there is no name of the receiver on the envelope, therefore the clerk unsealed it in order to find out the name of the receiver.

因为电报封面没有收报人姓名，服务台为了查对姓名而拆开的。

-Have you lost anything today, sir?-先生，你今天丢过什么东西吗?

-Yes, a wallet. I’m looking for it now.-丢了一只皮夹子，我正在找呢。

-What is there in the wallet?-皮夹子里有些什么?

-My daughter's photo and some money.-有一张我女儿的照片，还有一些钱。

-Look, is this wallet yours?-看，这只皮夹子是不是你的?

-Yes, it’s mine. Thank you ever so much.-是我的，太感谢你了。

-I want to borrow China Daily of these days.-我要看这几天的《中国日报》。

-Please get some copies of China Pictorial for me.-请拿几份《中国日报》给我。

-Please bring some chairs for me.-请拿几把椅子来。

-Please get me some soap.-卫生间的肥皂要添了。

-The slippers are workout. Change them for me, please.-拖鞋坏了，请给换一双。

-Get a hot-water bottle, please.-请拿一只热水瓶给我。

-I feel a bit cold when I sleep. Please get me a blanket.-我睡得有点冷，请给我加一条毯子。

-I need another pillow.-我需要加一只枕头。

-All right, I’ll get it for you right away.-好的，我就去拿。

-Just a moment, I’ll do it right now.-请稍等一下，我马上给你办好。

-Excuse me.-对不起。

-I am sorry.-很抱歉。

-I beg your pardon.-请你原谅。

-Pardon me for interrupting.-对不起打扰你们了。

-Please excuse me for coming so late.-请原谅我来迟了。

-I'm sorry I was so careless.-很抱歉我太粗心了。

1．Housekeeping．May I come in？

我是客房的，可以进来吗？

2．When would you like me to do your room，sir？

您要我什么时间来给你打扫房间呢，先生？

3．You can do it now if you like．

如果您愿意，现在就可以打扫。

4．I would like you to go and get me a flask of hot water．

我想请你给我拿一瓶开水来。

5．I'm sorry that your flask is empty．

很抱歉您的水壶空了。

6．May I do the turn-down service for you now？

现在可以为您收拾房间了吗？

7．Oh，thank you．But you see，we are having some friends over．

噢，谢谢，但你知道我们邀请了一些朋友过来聚聚。

8．Could you come back in three hours？

你能不能过3小时再来整理？

9．Certainly，madam．I'll let the overnight staff know．

当然可以，女士。我会转告夜班服务员。

10．Would you tidy up a bit in the bathroom？

请整理一下浴室好吗？

11．I've just taken a bath and it is quite a mess now．

我刚洗了澡，那儿乱糟糟的。

12．Besides，please bring us a bottle of just boiled water．

此外，请给我们带瓶刚烧开的水来。

13．It's growing dark．Would you like me to draw the curtains for you？

天黑下来了，要不要我拉上窗帘？

14．Is there anything I can do for you？

您还有什么事要我做吗？

15．I'm always at your service．

乐意效劳。

宾馆酒店英语-结账Checking out

1．I'd like to pay my bill now．

我想现在结账。

2．Your name and room number，please？

请问您的姓名和房间号码？

3．Have you used any hotel services this morning？

请问您今天早晨是否用过旅馆内的服务设施？

4．Four nights at 90 RMB each，and here are the meals that you had at the hotel．That makes a total of 665 RMB．

4个晚上，每晚90元，加上膳食费，总共是660元。

5．Can I pay by credit card？

我可以用信用卡支付吗？

6．Please sign your name here．

请您在这里签名。

7．Excuse me．We're leaving today．I'd like to pay our bills now．

劳驾。我们今天要离去了。我希望现在就把账结清。

8．y the way，I'd like to tell you that the check-out time is 12∶00 noon，sir．

先生，顺便告诉您，结账后离开旅馆时间是12点。

9．How about the charge for the days you shared the room with your friend？

这几天您的朋友与您同住费用怎么办呢？

10．Please add to my account．

请记在我的账里。

11．Have you used any hotel services this morning or had breakfast at the hotel dining room，Mr.

Green？

先生，今天早晨您是否用过旅馆服务设施，或在旅馆餐厅用过早餐？

196．Yes，my friend and I just had breakfast at the dining room，but we didn't use any services．是的，我的朋友与我在餐厅刚用过早餐，但是我们没有使用过任何服务设施。

197．The total for the eight days is five hundred sixty yuan and eighty fen．

8天来总计是560元8角。

宾馆酒店英语-销售用语

1、What kind of rooms(foods) would you like to have?

您需要什么样的房间（吃什么样的菜）？

2、Here is a brochure of our hotel and tariff.

这是介绍我们饭店的小册子和价目表。

3、We'll give you a 10%(ten percent ) discount.

我们给您九折优惠。

4、We'll offer tour guides complimentary breakfasts.

我们给陪同提供免费早餐。

5、We accept your terms.

我们接受您的条件。

6、May I introduce myself?

让我介绍我自己。

7、May I present you a litter souvenir?

请接受我们的一点小纪念品。

8、Let's drink to our friendship!

为我们的友谊干杯！

9、Let me propose a toast to the health of our guests!

建议为在座客人的健康干杯！

10、Cheers! (Bottoms!)

干杯！

11、How do you like Chinese food?

您喜欢中国菜吗？

12、What do you think of our service?

您对我们的服务有什么意见？

13、Thank you for your comments(compliment, suggestions). 谢谢您给我们提的意见（赞扬、建议）。

14、I'm afraid it's against the hotel's regulations.

这是违反饭店规章制度的。

15、In our hotel we don't accept tips.

我们饭店是不收小费的。

It's our pleasure to serve our guests well.

我们为能为客人服务好而感到高兴。

Thank you all the same.

然而，还是要谢谢您。

16、I'm afraid you'll have to pay for the damage.

您必须赔偿。

17、Thank you for telling us about it.

谢谢您告诉我们

I'll look into the mater right away.

我马上去处理这件事情。

18、I assure you it wont happen again.

我保证此类事情不会再发生。

19、Please don't worry, sir (madam)

先生（夫人），请不必担心。

I will send someone up to your room right away.

我马上派人到你的房间去。

20、I can't guarantee anything, but I'll try my best.

我不能保证，但我会尽力而为。

21、What can I show you.

您要买什么？

22、How do you like this fashion (color, size, design )?

您喜欢这种款式（颜色、尺寸、图案）吗？

23、The extra large size of this color is out of stock.

这种颜色的特大号已经卖完了。

Please try us again tomorrow.

请明天再来看看。

24、They are altogether 175(one hundred and seventy-five) Yuan. 共计175元。

You may pay in cash or with credit card.

您可以付现金也可以用信用卡。

25、You have made a good choice, you have very good taste.

您真会买东西，眼力真好。

宾馆酒店英语-预定Reservation

出外旅游时，旅馆便是我们的家，详细了解家中的每一项设备与使用方法，才能得到良好的住宿品质。此外，在确认房间之前，不妨尽量向旅馆提出个人合理的要求，毕竟，一趟旅游成功与否，住宿的舒适感可是占一席之地的。

我会晚一点到达，请保留所预订的房间。

I'll arrive late, but please keep my reservation.

我在台北已预订房间。

I made a reservation in Taipei.

我的名字是王明明。

My name is Wang Ming-Ming.

我想要一间安静一点的房间。

I'd like a quiet room.

我想要楼上的房间。

I'd like a room on the upper level.

我想要一间视野好（有阳台）的房间。

I'd like a room with a nice view (a balcony).

随时都有热水供应吗?

Is hot water available any time?

我可以看一看房间吗?

May I see the room?

是否还有更大的（更好的/更便宜的）房间?

Do you have anything bigger (better/cheaper)?

我要订这间房间。

I'll take this room.

麻烦填写这张住宿登记表。

Would you fill in this registration form?

这里可使用信用卡（旅行支票）吗?

Do you accept credit cards (traveler's checks)?

是否可代为保管贵重物品?

Could you keep my valuables?

餐厅在那儿?

Where is the dining room?

餐厅几点开始营业?

What time does the dining room open?

早餐几点开始供应?

What time can I have breakfast?

旅馆内有美容院（理发院）吗?

Is there a beauty salon (barber shop)?

是否可给我一张有旅馆地址的名片?

Can I have a card with the hotel's address?

是否可在此购买观光巴士券?

Can I get a ticket for the sight-seeing bus here?

最近的地铁站在那里?

Where is the nearest subway station?

宾馆酒店英语-简明常用语

称谓：

1．Are you Mrs. Best?

你是贝丝特夫人吗?

2. You must be Professor Ford.

你一定是福特教授。

3. May I know your name, sir (madam)?

我可以知道你的名字吗? 先生(小姐)。

4. Here’s a letter for you, Dr White.

怀特医生,这儿有你的一封信。

5. You’re wanted on the phone, Captain Smith.

史密斯船长,有你的电话。

6. Welcome to our hotel, miss Henry.

欢迎来到我们酒店,享利小姐。

7. May I be of service to you, Mr. Baker?

我能为你服务吗? 贝克先生?

8. Can I help you, Ms Blake?

我能帮你吗?布雷克小姐?

9. Would you take the seat, young lady?

请坐,小姐。

10．直接称谓：Mr.XXX, Mrs.XXX, Ms.XXX, Miss.XXX, Sir, Madam, Gentlemen, Lady, young gentleman.

11．间接称谓：the lady with you, the gentleman with you, that lady, that gentleman.

问好：

1、Good morning, sir/madam

早上好！先生/夫人。

2、Good afternoon, sir/madam

下午好！先生/夫人。

3、Good evening, sir/madam

晚上好！先生/夫人。

4、How are you today, sir? 回答：Thank you. And you ?

先生，今天一切都好吗？很好，谢谢。你呢？

欢迎：

1、Welcome to the Guangdong Foreign Businessmen Club/Hotel. 欢迎光临外商活动中心。

2、Welcome to our restaurant.

欢迎光临我们酒店。

3、We’re glad to see you again.

我们很高兴能再见到您。

询问/征询：

1、May I have your name, please?

请问您叫什么名字？

2、Your initials, please?

请问您的名字首写字母？

3、May I have your first name?

请告诉我您的名字。

4、May I take your order now?

我现在为您下单好吗？

5、May I have your room number?

请您告诉我您的房间号，好吗？

6、May I have your signature, sir?……here please.

先生，请您把名字签这儿，好吗？

7、M ay I know who I’m talking with?(打电话时用)

请问您是哪位？

8、May I ask who is next?

请问下一位是哪位？

9、May I be of service, madam?

请问这位夫人，我能为您做些什么？

10、May I recommend our……, sir?

先生，我能为您推荐我们……

11、May I help you with……madam?

夫人，我能帮您做……

12、Would y ou like me to book a ……for you?

需要我为您订……

13、Would you like to sit by the window?

您喜欢坐在靠窗边的位置吗？

14、Would you like to have a cup of tea?

来杯咖啡如何？

15、Is there anything else I can do for you, madam?

这儿需要我帮忙吗？

16、How about a……

您觉得……怎样？

祝愿/祝福：

1、Have a pleasant stay at our hotel, sir.

愿您在我们中心，一切顺心开心。

2、Have a pleasant stay with us, madam.

夫人，愿您和我们在一起开开心心。

3、Have a nice day!

祝您今天一切都好！

4、Have a pleasant evening.

愿您拥有一个愉快的晚上。

5、Have a good weekend!

周末愉快！

6、Have a good day.

祝您今天一切都好！

7、Enjoy your stay/day.

愿您在这儿玩得开心。

8、Happy New Year!

新年快乐！

9、Merry Christmas!

圣诞快乐！

10、Happy Birthday!

生日快乐！

对一般祝愿的回答：

1、You too, Mr……

也希望您也一样……

2、The same to you, sir/madam.

也希望您也一样。

致谢：

1、Thank you.

谢谢。

2、Thank you very much.

非常感谢。

3、Thank you for telling us.

感谢您的慷慨陈词。

4、Thank you for your compliment.

谢谢您的赞美。

5、Thank you for coming.

感谢您的到来。

6、Thank you for calling.

谢谢您打电话给我。

7、Thank you for waiting.

谢谢您在此等我。

8、Thank you for being so understanding.

理解万岁。

9、That’s very kind of you. Thank you very much.非常感谢。

对致谢的回答

1、You are welcome.

不用谢。

2、With pleasure.

这是我的荣幸。

3、My pleasure.

这是我们荣幸。

4、Thank you.

谢谢。

5、Glad to be of service. Please feel free to contact us anytime. 很高兴能为您服务，有需要请随时联系我们。

致歉：

1、Excuse me.

不好意思，打扰了。

2、I’m awfully sorry.

我感到十分的抱歉。

3、I beg your pardon, sir.

先生，您能再说一次吗？

4、Excuse me for interrupting.(不得不打扰客人时)

不好意思，打扰了。

5、Sorry to have bothered you.

不好意思，打扰了。

6、I’m very sorry. There could have been a mistake. I do apologize.

非常抱歉，这儿肯定是出错了。真的对不起。

7、I’m sorry. Would you excuse me, please.

对不起。您能原谅我吗？

8、I’m sorry. I’m being called.

对不起，我得接个电话。

9、I’m sorry to have kept you waiting, sir.

很抱歉，让您等了我这么久。

10、I’m sorry. The house/restaurant is fully booked.

很抱歉。中心已经客满了。

11、I’m sorry. We have run out of .

我感到十分抱歉。我们把……都用完了。

对道歉的回答：

1、It doesn’t mater. 没关系.

2、It’s nothing.没什么.

3、Never mind.别放在心上.

4、That’s nothing.没什么.

5、Don’t bother about that. 别再想它.

6、Don’t worry about it. 别担心.

7、Don’t apologize, It was my fault.别道歉,这是我的错.

8、That’s all r ight.没关系。

指示：

1、Let me show you.

让我告诉您。

2、This way, please.

这边请。

3、Please dial “0”, sir.

先生，请按“0”

4、It will be on your right hand side. You won’t miss it.它在您的右手边，您一定能够找到的。

5、Go straight ahead.

直走。

6、Go down to the lobby.

往下走到大堂。

7、Please take the lift to the 3rd floor.