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周年大会Annual General Meeting ( A. G. M)

例会Regular Meeting

特别大会Extra-ordinary General Meeting ( E.G. M.)

特别委员会Special Committee

执行委员会Executive Committee

常务委员会Standing Committee

常会Ordinary Meeting

董事会Board Meeting

筹备委员会Preparatory Committee

2. 会议出席、列席成员

主席Chairman

顾问legal adviser

委员会委员committee members 律师solicitor or attorney

贵宾guest of honor

发起人Office bearer

审计员auditor

义务司库Hon. Trea

义务秘书Hon. Secretary

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In this part each candidate’s task is to choose one topic from a set of three, and to talk about it for one minute. Candidates have one minute in which to prepare and should use this time to make brief notes. The other candidate listens to the talk and is invited to ask one or two questions at the end. Candidates may make notes while listening to their partner. Each candidate is given a different set of three tasks from which to choose. General procedure A choice of three different topics One minute preparation while making notes A/B starts with the other listening---one minute Question asked 1. Customer relation: the importance of offering incentives to customers Offering incentives to customers can help you to strengthen your customer base and enhance customer loyalty. If you offer incentives such as vouchers, complementary tickets, miles, gifts in the promotion or sales, you will attractive more customers and get them buy your products or services. At the same time the image of your company will be improved and your brands are more likely to be known by customers. 2. Product promotion: how to ensure that products are promoted effectively at international trade fairs You should send a professional team of experts to arrange the promotion at the trade fair. They must be familiar with the products you want to promote at the fair. Meanwhile they must be good at dealing with clients especially foreign clients. You should use advanced technology to display your products at the fair. Necessary equipments such as DVD, overhead projector, high-definition screen can help you demonstrate the quality, function and specification of your products. You should design your show room and stand carefully to attract more customers. Your stand should be put up at an obvious place so that every customer can get an easy access to your products. 3. How to reduce labor turnover rates In order to reduce labor turnover rates we must take the following effective measures: Set up a clear staff appraisal process to make sure that the performance of every staff can be evaluated openly and honestly and their promotion is based on their contribution to the company. Thus no one will complaint about unfair promotion which once forced some of your staff to leave their jobs.

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3 应付账 4 应收账 2 ; ; 应付费用 4 累计资本 3 资本积累 2 累计佣金 5 收购 5 行动计划 2 盘活基础设施存量资产 5 畅销 3 出口加工贸易 5 成交活跃的股票 3 ; 贸易顺差 5 业务类型 3 实际成本 4 实际交货 4 时价；实际价格；实价 4 实际全损 2 ( ) 从价税 3 ; 附加费用 4 额外投资 2 附加保险费 2 追加税 2 ; 防范和化解金融风险2 充分需求 4 核算 3 海损理算书 5 ; 实施，经营，行政 4 行政预算；管理预算 2 行政开支；办公费 4 行政保护 5 预付费用 2 a 预付定金 4 预计货样 5 预付工资 4 预收货款 4 规模经营优势 3 贸易逆差 5 公布；做广告 5 广告业 3 通知行 3 信用证转让通知 3 吁请团，游说团体

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Day today Office日常事务 1 Faxes传真 2 Telephone Calls电话 3 Making Telephone Appointments电话预约 4 Memos备忘录 5 Business Correspondence商业信函 6 Placing an Order下订单 Office Talk办公室谈话 7 Coworkers同事 8 Bosses老板 9 Brainstorming集体讨论 10 Commuting乘公交车上下班 11 The Working Lunch工作午餐 Business Trip商务旅行 12 International Business Travel国际商务旅行 13 Dressing for Business商务着装 14 Hotel Situations旅馆情景 15 Negotiating the Subway乘地铁 Client Reception接待客户 16 Receiving Clients接待客户 17 Entertaining Clients招待客户

18 Accommodating Foreign Clients接待国外客户 19 Factory Tours参观工厂 Business Communization商务交流 20 Personal Introductions个人介绍 21 Small Talks聊天 22 Delivering Bad News传达坏消息 23 Polite Questions礼貌提问 24 Farewells道别 Negotiation谈判 25 Clarifying the Stakes说明利害关系 26 Making Concessions做出让步 27 Discussing the Bottom Line讨论底线 28 Accepting and Confirming接受和确认 29 Hard Bargainers VS Soft Bargainers强硬的对手和温和的对手 Company Organization公司结构 30 CEO执行总裁 31 Stockholders股东 32 Board of Directors董事会 33 Managerial Staff管理人员 34 Labor Staff普通员工 Meetings and Interviews会议和面谈

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请问你找谁？Who would you like to speak to? 请问你找谁？May I help you? 他不在办公室He is not in the office! 他今天休息，不上班= He is off today, so he won't be in the office. 你可以打他的手机= You can call him by his cellphone. 现在是午休时间，他不在办公室= It is lunch break at the moment, he is not in the office. 他1点半上班，到时再打他电话。= He will be back at one-thirty, please call back later. 他出去了，一小时后回来。= He is out, he will be back in an hour. 我不太会说英语，很抱歉。= I don't speak much English, I'm sorry. 他还未到，5分钟后可以找到他。= He is not here yet, but he will be back in five minutes. 他正过来，请稍等= He is coming, please wait. We want to develop direct contact with Continental buyers for ourselves. 我们想为自己的公司同欧洲大陆的买主建立起直接的联系。 We see that your firm specializes in Light Industrial Goods， and we are willing to establish business relationship with you. 得知贵公司专门经营轻工业品，我们愿意与贵公司建立业务关系。 We are one of the largest importers of Electric Goods in this city， and we wish to establish business relationship with you. 我们是此地最大的电器进口商之一，愿意与你们建立业务关系。 We are willing to enter into business relationship with your company on the basis of equality and mutual benefit. 我们愿在平等互利的基础上与贵公司建立业务关系。 Our two countries have had trade relations for ten years. 我们两国之间已经有了10年的贸易关系。