BEC商务英语考试高级口语备考资料

BEC商务英语考试高级口语备考资料

（1）

Health and safety:the importance of a safe working environment for maintaining staff morale

?1.offer peace of mind to staff members and therefore motivate staff to enhance a firm’s productivity,as a result,many leading firms(Intel,GE)identify workplace safety as one of their main goals

?2.reduce the occurrence of workplace accidents,which are usually a source of staff dissatisfaction and low trust in the mgt.taking safety measures can enhance staff loyalty and in turn morale.

International Business:the importance of a global presence for a company

?1.give access to local market knowledge,which can help avoid some very expensive mistakes on account of cultural conflicts.Eg Matsushita firm changed‘national’to

‘Panasonic’

?2.a global presence can spread the risk of doing business.As the saying goes:don’t put all your eggs in one basket.If a company enters to more than one market,it can survive a downturn in any one of those markets.

?3.if a company becomes global,the size of the company means it can realize economies of scale,(advertising,distribution,shipping)it can also move its production from country to country and take advantage of the best conditions at any given time.

（2）

21.Quality Control:how to ensure that a company consistently maintains quality control standards

22.Product Promotion:how to make effective use of the media when promoting a new product or service

23.Product Management:the importance of teamwork for the effective management of projects

24.Health and Safety:how to develop a responsible attitude among staff to the health and safety requirements of accompany

25.Technology:the importance of computer skills for the workplace of the future

https://www.360docs.net/doc/758400902.html,munications:how to ensure that e-mail is used appropriately by staff for internal and external communications

27.Staff Development:how to administer a staff budget effectively

28.Market Research:the importance of finding out about customers’habits and attitudes

29.Financial Management:how to identify ways of reducing costs in a company

https://www.360docs.net/doc/758400902.html,munication:how to achieve an effective working relationship between different departments within a company

https://www.360docs.net/doc/758400902.html,munication skills:the importance of understanding cultural differences when working in an international environment

32.Personnel Management:the importance of providing employees with clear job descriptions

https://www.360docs.net/doc/758400902.html,pany Growth:how to ensure that company growth proceeds at the optimum rate

34.Time Management:how to manage a heavy workload effectively

35.Health and Safety:the importance to a company of having a Health and Safety policy

36.Human Resources:how to ensure that staff at all levels receive appropriate feedback on individual performance

（3）

1.Customer Relations:the importance of making customers feel valued

https://www.360docs.net/doc/758400902.html,pany growth:the importance to a company of controlling expansion

3.Marketing:how to ensure that agents maintain a high level of effectiveness when

representing a company

4.Time Management:the importance of planning work time effectively

5.Project Development:how to ensure inter-departmental co-operation on new projects

6.Purchasing:how to evaluate and select new products

7.Personnel Management:the importance to a company of having well motivated staff

8.Strategic Planning:how to decide whether to purchase or rent company premises

9.Sales:how to ensure that price levels for new products are set appropriately

https://www.360docs.net/doc/758400902.html,munication Skills:the importance of foreign language training for selected employees

11.Advertising:how to select a suitable agency to handle a company’s advertising

12.Finance:how to decide whether to float a company on the stock-market

13.Marketing:the importance to a company of offering its products on the world-wide web

14.Staff Training:how to evaluate the effectiveness of company training programmes

https://www.360docs.net/doc/758400902.html,pany Growth:how to decide when it is the right time for a business to expand

16.Public Relations:the importance to a company of sponsoring well-known personalities from the arts and popular culture

17.Recruitment:how to ensure that the best candidate for a post is selected

https://www.360docs.net/doc/758400902.html,rmation Management:how to analyse and make effective use of information

19.Sales:the importance of brand image in ensuring that products or services sell well

20.Technology:the importance to a company of keeping up-to-date with internet developments

（4）

Health and Safety

Ex:The importance of a safe working environment for maintaining staff morale.

How to develop a responsible attitude among staff to the health and safety requirement of a company.

The importance to a company of having a health and safety policy.

○1It is an essential part of laws concerning the workplace.Health and safety regulation must be followed by employers and employees to prevent accidents and protect the health of people at work.In the UK,there regulations are based on the Health and Safety at Work Act of1974and an important part of an employee’s contract of employment.

○2The health and safety policy not only is required by law,but also benefits the company. With the health and safety policy,staff may think the company cares for them.They will devote themselves harder to the works.In other words,it helps to maintain staff morale. This will result in raising productivity and improving service quality.If,unfortunately, accidents happened,employees,as well as the company would suffer a lot.

○3First,the company should make sure that the contract of employment contains the health and safety article.This can avoid dispute if accident happens.Second,the company should offer training courses which aim at making employees aware of the potential dangers at workplace.Third,set health and safety regulations and ensure that employees comply with all operation procedures that apply to their jobs.

再次，是finance部分，由于比较专业，这方面涉及到的题一般很少，所以在这里就只举一个例子。

Foreign Investment:The importance of foreign investment for a company.

○1There are two kinds of foreign investment.One is called FDI,the foreign direct investment which means set up branches or build factories in a foreign country.The other is foreign indirect investment.It means buying securities,such as shares and bond in the oversea market.

○2Both of the two ways are important when a company wants to expand internationally.It benefits a company in three ways.

First,it helps the company to seek low-price resources such as workforce.This will reduce the cost and improve the profit.

Second,it offers a way for the company to contact with the foreign advanced technologies. If a company set up branches in a high-tech country and cooperate with the natives,it will learn their up-to-date technologies.

Third,foreign investment can spread risk.

（5）

Career development

Ex:The importance of having a career plan in order to achieve high levels of success at work.

The importance of acquiring a range of skills throughout your career.

How to assess the career opportunities provided by different types of companies.

○1When people first entering a company,many dream that they will one day be running a major business,wielding power and influencing market.But only a few of them succeed. For the rest,compromise,mediocrity and alternative career will be their lot.

○2If you want to climb up to the summit,the first thing you have to do is having a career plan.It should be a long-run plan and be set out one step after another.Maybe you can start with increasing your sales volume by10%.Make a marvelous proposal of the problem happens to your department and draw the manager’s attention to promote you to the Manager Assistant.Then you know what you should do,work hard,be creative and wait for the next promotion.See,step by step,you will achieve high level of success at work.

IV.Training

Ex:How to monitor internal staff training scheme effectively.

The importance of a cumulous program of staff training within a company.

How to evaluate the effectiveness of company training program.

○1Staff training is a win-win situation.It both benefit the company and the staff members. It offers opportunities to staffs who want to acquire some specialized skills and improve themselves.It also increase the efficiency which means more profit to the company. Moreover,the company can pass its corporate culture to the staffs during the training.

○2As for the internal staff training,the training and Enterprise Councils should take this responsibility.Before the training,they first have to do a survey to find out which training course is welcomed by staff,compare it with the company’s objectives,and then make a final decision.Second,they will select a trainer and make a schedule for the course.It can

be an on the job training,which means employees learn while undertaking the job,or off the job training,which means employees are trained away from the actual job.It really depends.

○3After the training,the HR Department should arrange interviews with the employees who took part in the training and get feedbacks to improve the training in the future.The evaluation system also contains evaluate the performances of these staffs and make comparisons between the previous performances and the present ones.If the present performances are better and staffs make more profits than before,the training program can be seen as effective,especially when the company’s output is well over its input.

（6）

其次是HR Management，这一部分也很重要，而且这些材料在写作时都可以派上用场I.Recruitment

Ex:How to ensure that the best candidate for a post is selected.

How to organise an effective recruitment drive.

○1Hiring a new employee is an investment.Getting a niche person for a niche role will add value to an https://www.360docs.net/doc/758400902.html,anization can never be sure that they have selected the right person until he or she starts working,but an efficient recruitment and selection process can reduce the risk.

○2Produce an accurate job description,a list of skills,experience,attitudes and so on.

○3Choose the best recruitment method:internal recruitment,job advertisements, recruitment agencies and headhunting/executive search.

○4A shortlist of candidates will then be draw up to be put through the company’s recruitment processes,usually interviews.This will produce the ideal candidate.

○5Negotiate terms with this candidate.It should be both affordable for the company and attractive enough to get the ideal candidate.

II.Motivation

Ex:How to achieve and maintain high motivation among a workforce.

The importance to a company of having well motivated staffs.

○1Well motivated staffs can add value to the company.They are enthusiastic,creative and loyal.They increase the productivity and quality.

○2Spiritual motivation.

A.Give employees guidance when they are just recruited.

B.Demonstrate a commitment to career development and promotion from within.

C.Forster a sense of team spirit.

D.Publicly recognize and congratulate employees for good work.

○3Material motivation.

A.Set incentive schemes:profit sharing,bonus scheme.

B.Fringe benefits:company car,contribution to pension/health scheme,relation allowance.

C.Establish the incentive-based compensation system.

（7）

Market Research

The definition of market research:study carried out by a company before launching a new product,into the needs,lifestyle,income,etc of potential buyers and to measure the success of similar products that are already available.It may involve interviewing people in the street or giving away sample product.

○1Market research can be done for both a product and a company.As for a product,it is the first step when promoting a new product.It can find out whether the market accept the product or not.As for the company,market research can find out the customers’opinion about the after-sales services and corporate image.

○2There are generally four ways of doing market research,observation,survey, questionnaire and telephone interview.

○3There are four procedures while doing market research.First,represent suitable questions.Second,record the customers’feedbacks.Third,gather these statistics.Forth, analyse them and draw a conclusion.

VI.Sales

Ex:How to sell a product effectively in international markets.

○1Advertising.Choose a media to advertise your products in a foreign country,TV commercials,magazines,bill board,or etc.Make sure it suits the local tastes.Maybe you can try to sell on the net;it will receive the world-wide attention.

○2Do market research.Find out whether the products are accepted by foreign customers. It can be carried out as surveys,observations,and questionnaires.

○3Adjust your product to the local tastes.Although the case of your products are the same,you can change some details.Take IKEA,the largest furniture retailer,for example, is doing well in suiting the local taste.

○4What I want to put emphasis on is franchising.Franchising is a good way to sell your prosuct in a foreign country.As local businessmen understand their own culture best.

（8）

Advertising

1.Media

○1The types of media:TV and radio commercial,newspapers and magazine,poster and bill board,direct mail,the Internet,etc

○2Advantages and disadvantages of the major types

TV:high attention,combination of sight,sound and motion;high cost and less audience selectivity.

Newspaper:flexibility,good local market coverage,broad acceptance;short life,poor reproduction quality.

Magazine:high geographic and demographic selectivity,credibility,long life,good

pass-along readership;having rivals in the same magazine.

Direct mail:audience selectivity,flexibility,no ad competition within the same medium; relatively high cost,junk mail image.

Internet:high reach of international audience,similar effect as TV commercial,interactive; the users of Internet are limited,compared with TV.

○3Consider your target audience and your budget to make a wise decision.

2.Agency

○1Select a suitable agency

A.Consider the reputation and past performances of the agency.Agencies provide the client with the services of highly skilled individuals who are specialists in their chosen field.

B.Same compensation philosophies.Different compensation systems may result in disagreement.

C.Stability in agency’s policies.Mergers and acquisitions may lead to policy changes. This will have negative effect on the performance of the agency.

○2Ensure that agencies maintain a high level of effectiveness.

A.Regular reviews:financial and qualitative assessments.

B.Financial audit:It is designed to verify costs and expenses,salaries for the employees, and payments to the media and outside suppliers.

C.Give detailed instructions or certain trainings to the agencies about how to represent a company.

D.Make full disclosure of any potential and existing conflict of interest.One agency cannot run two accounts which are indirect competition with each other.In some cases, even indirect competition will not be tolerated.

3.Trade fair and exhibition

○1Types of exhibition.What are exhibited?Whether it is related to your field?Whether you can find potential customers,suppliers,or partners?

○2Scale of exhibition.How many participants are listed?Whether it is local or national or international?

○3Publicity of exhibition.How far is the organizer willing to increase public awareness? Whether they are able to attract public attention and the leading companies of the field?

○4Cost of admission.Some of the exhibitions are relatively high,because they wish to attract only the professionals of their own field.Some are admission free,because their target market is the entire population.

○5Other points:Location,transportation,accommodation and time.

Ex:The importance of selecting appropriate members of staff to attend exhibitions.

○1The exhibition is a stage for a company to exhibit its product,capacity and credibility.

○2The members need to know every aspect of the product and the company,and what the company wants in the exhibition.

○3They should have eloquence to promote the product and the flexibility to adapt to the changes.

○4Because they represent the image of the company,they should also have a good physical appearance.

（9）

1.Staff management:how to ensure effective lines of communication between the workforce and management

As the leader of the company you should open up a channel for the workforce and management to communicate directly.For example you can hold a monthly meeting within the company,which is attended by both the reps from workforce and management. They are allowed to talk with each other openly and freely to exchange views and opinions. They can also set common objectives.

You should achieve this effectiveness by making use of up-to-date technologies.For example you can set up a forum on the intranet of your company so that every member can air and exchange their views on the forum.In this way a effective line of communication will be set up.

You should set up an incentive system to make your staff talk with their line managers.

2.Finance:how to ensure accurate cashflow forecasts

you should establish a monitor system in the first place to detect any possible cashflow gap which will occur during your production and operation.This system can calculate the balance between your income and expenditure on a daily base.And should there be any

sign of cashflow problems the system will warn your staff to do something about it before hand.

In order to achieve the accuracy you must set up a report system which demands every manager report the current financial status of his or her departments.The information will be collected everyday for you to take consideration.

3.International sales:how to decide which sales incentives to offer a new foreign customer

（10）

1.Travel:the importance of being able to speak foreign languages in international business

2.Marketing:how to assess whether there is a market for a new product

You should carry out a research on the customer demands to see if there is a read need in the market for your new product.The feedback or result will help you to decide whether to launch the new product on the market.

You should pay special attention to your competitors.Detect whether they are going to launch their new product onto the market.if the answer if yes that probably means there is a demand in the market for some new product.Then be quick and put on your rival product to coincide with them.

3.Human resources:how to use staff appraisal schemes

You should see to it that the staff appraisal schemes be a chance for management and employees to come together and exchange ideas,set joint targets and improve the way decisions are reached.

The scheme should have a clear appeal process and any negative feedback should be accompanied by evidence such as dates,times and outcomes.Most importantly ratings should reflect measurable element of the job requirements.

4.Advertising:the importance of television and cinema advertisement

In fact television and cinema advertising both function as a kind of media which tells or even guides people to buy products or services.With the development of the telecommunication television has become the most important carrier of advertisement and as a result of that TV advertising has the largest amount of audience all over the world.

They have penetrated into people’s daily life and persuaded them to buy whenever they turn on them.On the other hand the popularity of the movie make every audience be under the influence of cinema advertising at the beginning and end of the movie.

（11）

1.Career development:the importance of being willing to acquire new skills throughout your career

With the unceasing development of science and technology the workplace is now undertaking profound changes.The way you do your work and the equipment you use in your work will definitely change or upgrade in the future,which means you have to learn new skills to deal with these changes.Remember:you are never too old to learn.New skills will make you keep up with the latest technology and help develop yourself throughout your work life.

2.International sales:how to research foreign markets effectively

You should notice the difference between foreign and domestic market and set your target according to specific situation of foreign market.For example:given the different state of living standard the purchasing power of your target market may be higher or lower than the domestic market.If you ignore the difference you are likely to make mistakes in products’pricing in foreign market.

You should ensure that your research team is excellent at carrying out research in a foreign country.That means every member of the team should mater the native language and be familiar with the specific culture of the target market.

3.Production management:how to implement an effective just-in-time system

What is a JIT production system?

·JIT is an approach to achieving excellence in a manufacturing company based on the continuing elimination of waste(waste being considered as those things that do not add value to the product).

·A repetitive production system in which both the movement of goods during production, and deliveries from suppliers,are carefully timed so that at each step of the process,the next(usually small)batch arrives for processing just as needed.

·The logic behind JIT:Nothing will be produced until it is needed.

（11）

Business Presentation

A local college has asked your company to give a short presentation to a group of young business students about the work of one of the departments in your company.You are in charge of organizing the presentation.

●Which department would be the most interesting for the students to hear about

●Which methods or aids could be used to make the presentation interesting for young people

Staff Turnover

The managing director of your company is keen to reduce the number of staff leaving after a short time.You have been asked to suggest ways of encouraging staff to stay in the company.

●What kinds of incentives might help to retain staff

●How to ensure that staff satisfaction is maintained

Market Research

Your company is considering introducing a new product and wants to assess the market potential.You have been asked to suggest ways of doing this.

●What kinds of information would be useful to obtain

●How to decide whether to go ahead with the product

Product Recall

Your company has discovered a design fault in a new product and needs to recall this product from customers.You have been asked to make recommendations about the best way to handle this incident.

●What would be the most effective method of informing customers of the product recall

●How to ensure the company’s reputation remains undamaged by the incident

（12）

Teamwork

Your company is keen to encourage staff to work together in teams.You have been asked to suggest ways in which this could be implemented.

●How to convince staff of the advantage of teamwork

●How to evaluate the results of the company's policy

Staff Fitness

Your company is keen to have a fit and healthy workforce.You have been asked to suggest ways in which this could be achieved.

●What the advantages are to a company of having a fit and healthy workforce

●What facilities a company should provide in order to encourage staff to be fit and healthy

Investing in Staff Training

Your company has recently had a problem with staff leaving the company shortly after completing training courses.You have been asked to write a report for senior management on this situation.

●How to encourage staff who have undertaken training courses to stay with the company

●How to ensure that a company benefits from providing a range of facilities for its workforce

Corporate Entertainment

Your company is keen to establish a policy for entertaining important clients.

You have been asked to make recommendations for a policy for corporate entertainment.

●What are the advantages and disadvantages to a company of entertaining clients

●What are the criteria for selecting entertainment for clients

Staff Retirement

Your company wants to introduce a program to help staff prepare fully for retirement.

●What practical preparations staff need to make for their retirement

●What the advantages and disadvantages are to a company of staff retiring

Working from Home

Your company is considering allowing some employees to work from home for part of the working week.Your managing director has asked you to write a report on this proposal.

●Which employees this system would be most suitable for

●How technology could help to make the system of working from home effective

Export Office

Your company has decided to open an export office in order to deal with an increase in orders from abroad.This office will be responsible for the company’s exports and will be visited by foreign representative.

●What kinds of jobs will be available in the new office

●What training will be needed for these jobs

New Factory

Your company is expanding and wants to open a new factory in another area.You have been asked to consider where the best place would be to locate it.

●What factors need to be considered in choosing a good location

●Which of these factors are the most important to consider

（13）

Cost cutting

Your company has decided to try to reduce costs.You have been asked to investigate the possibility of cutting the financial costs of operating your department.

●Which are the areas where costs could be cut?

●What problems might arise from cutting costs?

Customer complaints

Your manager is not satisfied with the way staff reacts to complaints from clients about products or services.You have been asked to suggest how this could be improved.

●How the company can make effective use of will be available in the new office?

●What training will be needed for these jobs?

Staff recruitment

Your factory urgently needs to recruit a large number of temporary staff in order to fulfill an unexpected order.The staff needs to be ready to start work as soon as possible.

●What you need to do in order to find suitably skilled staff?

●What type of induction program the new staff will need before they start work?

Modernization Program

You work for a large company which has decided to introduce a program of modernization and improvement.You are involved in setting up this program.

●How to prepare staff for major changes within the company

●What other factors have to be considered when introducing major changes in a company

Language Courses Abroad

Your company has offered you the opportunity of attending a six-month English language course abroad.You have to decide whether to accept,and are therefore going to attend a meeting to find out more about the offer.

●What the advantages are of learning languages abroad

●What plans you will have to make for work and home if you go away for a long period

Potential Supplier

A potential supplier will soon be visiting you at your workplace.You think this supplier and the products or services they offer could be very important for the future of your company.

●What you need to find out about the supplier and the products or services before the visit

●How you could entertain the supplier the negotiations

Foreign Business Travel

Your company has decided that it needs to introduce a clear policy on foreign business travel.You have been asked to help draw up the guidelines.

●What the various reasons are why members of a company make business trips abroad

●In what ways a company might be affected if the number of foreign business trips was reduced

Company Directory

Your company is going to be included in an international directory of all the types of businesses operating in your country.You have been asked to write a brief profile of your company for the directory.

●What information you will include about your company

●How the directory would be useful to companies

（14）

?(1)Grammar and Vocabulary语法与词汇

?测试考生口头表达时语法和词汇是否正确，得体并丰富多彩，能否避免词汇和句型单一或不断重复相同的词句。

?(2)Discourse Management话语组织

?测试考生运用句子以上语言单位进行口头交际的能力，包括能否恰当的展开话题，话语是否连贯，流畅，切题(如在提出观点时能有条理的论证，善于使用衔接词语等)。口试第一部分，考生要完整回答考官提问;第二部分考生可充分利用机会扩展话语(Your main points Your supporting ideas How to order and link your ideas);第三部分讨论中，要求考生围绕规定题目表达论证自己观点。我们以后讲解真题的时候会给大家模板，这里就不再举例子了。

?(3)Pronunciation语音

?测试考生清晰发音的能力，根据各个单音，单词及句子重音，语调节奏的正确性打分。考生要避免母语口音给交际带来的困难，恰当使用重读，节奏，语调，清晰发音。

?Speak clearly and at a natural speed

?(4)Interactive Communication互动交际

?测试考生在两人或3人小组中积极参与，相互合作，有效交际的能力。打分依据主要看考生能否有能力恰当得体主动引入话题，应答自如，轻松转换话题，充分参与讨论，最终圆满完成题目要求。要注意：考生避免在口试中表现咄咄逼人，不给对方留说话机会;有效的交际应该注意在话语的产出和接受之间能够轻松转换。

?Listen carefully to all instructions

?Ask the examiner to repeat any instructions you are not sure about

?Give full appropriate answers,not just one or two words Keep to and complete the task. Do not talk about other things.*Good communication means working with and not competing with the candidate

（15）

一分钟简短发言。考官分别给每个考生一张题卡，上面各有3个不同题目(一个为日常话题，一个为一般性商务话题，另外一个为专业商务话题)，由考生任选一题。题目涉及：企业管理，员工培训，顾客关系，市场营销，经济热点等话题。不提供论点提示词。考生有一分钟准备时间，两位考生同时准备。允许做笔记。一个同学发言结束，另一个同学问1-2个问题，因此在发言时要注意听并在头脑中想好提问的问题。该部分虽是1分钟的简短发言，但要求内容完整，有开头，有结尾。能围绕题目组织并提供论点，并加以论证。两个考生6min三个考生8min除掉构思准备时间和另一个考生提问题的时间，每个考生只有一分半钟，最多讲十几句话，考生做简短发言时论点要紧扣主题，给出2，3条论据即可，点到为止不必展开议论。

?Show a clear understanding of the task

?Make an appropriate introduction and conclusion

?The ideas well-organized and logically ordered

?Use appropriate signposting(指示)and linking(连接)language

?Develop ideas clearly and the ideas given are easy to understand

?Speak in a clear and the ideas given are easy to understand

?The talk is given an appropriate length

?Opening Sentence

?Well,I’d like to make a short/brief/mini/one-minute presentation on the topic…

?Body(一般讲2-3个要点，根据语速和知识点调整)

?First,…Second….Third,…

?Closing Sentence

?Anyway,that’s why I think so.

?Thank you very much.

?Thank you for taking your time.

?Thank you for listening.

（16）

问题的讨论和解决

本项考试的时间：7分钟左右

本项考试的形式：每个考生得到相同的文字资料，按照要求对需要解决的问题进行讨论，并最终得出结果。考生在进行考试前有30秒时间阅读文字材料，并且在考试过程中可以参考材料。

本项考试内容：本项考试为考生模拟了商业工作的真实环境，包括商业活动中任何可以进行双向交流的场合。但仍然处于以下范围中：广告、求职、通信联系、商业交流、经营者与顾客的关系、财政、会计、生产管理、生产安全、员工健康、员工管理、员工招聘、员工培训、市场、销售、货物运输、技术等等。

本项考试的目的是：考官考察考生运用英语进行交流的能力。包括：正确的组织和进行对话的能力;对问题做出正确的回应和分析的能力;做出判断的能力。

本项考试从难度上来说居于口语三项考试之首。

考生在本项考试中必须做到：

1.仔细阅读本项考试文字材料，明确所要达到的目的。(讨论什么;决定什么)

2.在讨论的开头迅速对所讨论的话题的背景进行简单介绍。

实用技巧：将文字材料中的字句进行简化并表达出来。(见范例)

3.两名考生讨论和解决的问题进行。

实用步骤1：一问一答式的讨论(范例1)

A提问(一句话)——B回答(一句话)，阐述理由(两句话)，A附和(一句话)，阐述理由(两句话)——一B提问(一句话)——A回答(一句话),阐述理由(两句话)，B附和(一句话)，阐述理由(两句话).——A或B定下决定(一句话)——B或A支持决定(一句话)。

这种方法思路清晰明确，但切忌回答过于简单。

实用步骤2：各自阐述观点的讨论(范例2)

A阐述观点(一句话)和理由(两句话)——B对A的观点表态(一句话)，阐述自己的观点并阐述理由(两句话)——双方讨论，深入阐述本人观点(A，B各两句话)——定下决定(A，B各一句话)。

这种方法适合对问题的辩论。但考生需注意彼此的交流。

实用技巧(见范例)：

A.提问者将文字材料中规定讨论的部分(通常特殊疑问句)改为一般疑问句并进行表述。

B.使用第一人称I或We进行表述，自然进入虚拟的工作环境中。

C.使用工作场合中常用的套话使得交流更加自然。例如：Shall we get down to our business?

D.在讨论中表达同意时所用的句型：I think so./You are right./That’s quite true./Definitely. /I have the same view./I share your concern./That’s a good point./No doubt about it.