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PART ONE

Questions 1 - 8

· Look at the sentences below and at five passages taken from a book about famous management thinkers on the opposite page.

· Which passage does each sentence refer to?

· For each sentence 1 - 8, mark one letter A1 B, C, D or E on your Answer Sheet.

· You will need to use some of these letters more than once.

Example:

He has developed his own company to promote his work.

0 A B C D E

1 Others in his field think very highly of him.

2 His ideas have spread beyond the business world.

3 He felt that people should be able to enjoy their work.

4 His ideas are more complex than they seem.

5 He did a variety of interesting things before writing his books.

6 His most successful book was written with a colleague.

7 He is particularly skilled at forecasting important developments.

8 Contact with the military was an early influence on his thinking.

A John Adair

Adair is the pioneering British thinker in the theory of leadership. He was the first person in the UK to hold a professorship in Business Leadership and has published a series of influential books on the subject.

Despite his quiet appearance, Adair has had a colourful life, serving in a Bedouin

regiment and working on an Arctic fishing boat! His initial interest in leadership came from his army experience and he used to lecture at the highly prestigious academy where British army offices are trained. He now works as an international consultant.

B Edward de Bono

De Bono is unusual among major gurus for two reasons: firstly, he was born not in one of the GREat industrial nations but on the tiny island of Malta. Secondly, his ideas have reached a wider audience than just managers, so that his books have BECome essential rending in many different disciplines.

Most of de Bono s work has been concerned with the way human beings can train themselves to think more creatively. This apparently simple idea has resulted in 37 books and a highly successful career as a lecturer and consultant.

C Peter Drucker

Probably no other single thinker has done as much as Drucker to establish management as a serious area of study. Certainly, his fellow management thinkers consider him one of the founding fathers of the discipline, and his books and articles are quoted more than those of any other management writer.

His first book was published as far back as 1939, yet he is still writing and teaching. His greatest distinction has been his ability to predict coming trends in business and economics. As a result, his ideas are treated with the greatest respect and interest.

D Frederick Herzberg

Although relatively few contemporary management students will have read his books, Herzberg s name is instantly recognisable to anyone who has studied industrial organisations. This is because the American psychologist was responsible for

introducing the concept of motivation into management thinking.

As a young man, Herzberg became deeply interested in mental illness and the human need for mental and emotional satisfaction. This led him to criticise the approach of many companies to job design, and to argue for the need for job enrichment to stimulate employees efforts.

E Tom Peters

The American s reputation was created in the I 980s by the spectacular success of one book, In Search of Excellence, co-written with Robert Waterman. The two were working together as management consultants and no-one expected their first (and only) book to end up selling 5 million copies worldwide!

Although his ideas have been criticised, Peters popularity as a speaker and writer has continued to grow. So much so that Peters has created his own business to market books, videos and consultancy based on his work.

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剑桥商务英语高级真题阅读为了让大家更好的准备商务英语BEC考试，给大家整理一下剑桥BEC商务英语考试高级真题,下面就和大家分享，来欣赏一下吧。剑桥商务英语高级(BEC3)：阅读真题一 ·Look at the sentences below and at five passages taken from a book about famous management thinkers on the opposite page. · Which passage does each sentence refer to? · For each sentence 1 - 8, mark one letter A1 B, C, D or E on your Answer Sheet. · You will need to use some of these letters more than once. Example: He has developed his own company to promote his work. 0 A B C D E 1 Others in his field think very highly of him. 2 His ideas have spread beyond the business world. 3 He felt that people should be able to enjoy their work. 4 His ideas are more complex than they seem. 5 He did a variety of interesting things before writing his books. 6 His most successful book was written with a colleague. 7 He is particularly skilled at forecasting important developments.

剑桥商务英语高级第二版课文翻译

Unit 1a Work Roles Reading 1 什么是定工制定工制是一种设定工作岗位，发展员工能力，以适应不断变化的工作性质的先进手段。通过使用工作色牌，公司可以确定关键任务所规定要求的具体责任范围，形成员工的工作责职描述。定工制替代通常静止不变的岗位说明书，它是一种更加灵活多变的短期简要工作布置。员工领会了经理的简要工作布置后，即可应用它作为实施工作任务的参照标准。然后，通过反馈和检查程序，使经理能及时跟踪员工的实际工作状况，提供机会共同评估业绩，重新调整工作并决定员工的个人事业发展需求。蓝色工作牌指的是员工必须按照事先确定的工作方式依照规定标准完成的任务。例如：按规格制作工程零件。黄色工作牌指的是完成一个目标个人所要承当的责任。例如：自行实施能够降低成本15%的各种做法。核心工作色牌绿色工作牌指的是根据他人的反应和需求完成内容不同的任务。例如：在酒店入住高峰期间帮助服务经理。桔黄色工作牌指的是完成一个目标需要集体共同分担责任，而并非是一个人的责任。例如：向管理团队出谋献策。需要员工反馈的工作色牌灰色工作牌指的是某一项工作中偶然产生的任务，包括对应临时发生的情况。例如：被叫去接待客户。白色工作牌指的是在该员工正常工作之外对改善工作有利的任何一项创新性工作。例如：修改统一客户服务函件。粉红色工作牌指的是没有特殊任务目的，只需要员工在场的工作。比如：参加一个既不用学习也不需提出决策的没有新意的会议。 Reading 2 关于举办提高团队领导效率研讨班的报告本报告的宗旨是总结最近在艾斯特朗工程公司举办的团队领导研讨班出现的问题，并提出妥当的解决措施。调查结果该研讨班首先对艾斯特朗公司团队领导如何理解自己的职责进行了考核评估，大家看法各不相同，有的认为自己的职责是分配和检查他人工作，有的认为自己的职责是激励他人完成工作。这种差异明显表明这些团队领导对其职责有不同的理解。因此，艾斯特朗公司需要更加明确清晰地向团队领导传递公司对他们的期望要求。为了达到这一目标，艾斯特朗公司确定了关键任务，使用定工色牌来说明分配给每个人的确切职责。例如：与团队成员沟通这一任务可以通过以下几种途径达到： ?每天早晨我给员工指令（蓝色工作色牌）； ?我让员工自己决定最佳工作方式（黄色工作色牌）； ?团队与我共同讨论如何完成工作（橘黄色工作色牌）。确定了完成各项主要任务可能采取的不同途径后，公司便可选择最合适的一种，将其对技能、行为的要求和期望与团队进行沟通传递。结论显然，艾斯特朗公司需要保证其团队领导层有能力按照公司的期望完成关键任务。虽然相应技能可以通过公司内部的培训获得，但是，改变行为特性却困难得多。建议因此，我们强烈建议，艾斯特朗公司建立考核中心，对现有团队领导和新的竞聘者进行审查筛选，以确保他们具