英语作文 投诉信
Dear Sir/Madam,
I am writing to complain about a Microcomputer I purchased from your company.
I purchased a computer from your company on Sep.1, 2013 and it was delivered by your company to my house on Sep. 3. When we opened the box, we noticed there was two dirty spots at the back of the computer and there are some scratches on the screen.
I would like you to arrange for another brand-new computer to be delivered to me as soon as
possible. Otherwise, I would like to have my full refund.
Yours faithfully,
xxx
Dear manager,
I’m writing to make a complaint about the poor quality of mobile phone in your store.
At the beginning of August this year, I bought a Nokia mobile phone with the model of 3120. Unexpectedly, I can’t hear anything in it in less than a week. I have repaired it twice, but it still can’t work normally. I want to replace this broken mobile phone with a new one or get a refund.
I know your shop always enjoys high reputation and gives good service to customers, and I hope you can look into this matter as soon as possible.
Yours sincerely,
Jenny Wang
Dear manager,
I’m writing this letter to complain about the SQ200 mobile phone that I bought in your store a few days ago. After I bought it, I found I couldn’t take photos with it. And what’s worse, I couldn’t use it to send or receive any short message, which brought me many troubles because I missed much important information from my friends. I would be grateful if you could take it back or exchange with a high quality one for me as soon as possible.
Any early response will be appreciated.
Sincerely yours
Wang Hua
英文投诉信范文.
英文投诉信 【写法指要】 投诉信（letters of complaint）通常是写给厂家、商店、消费者协会、报界或厂家、商店的上级主管部门，揭发产品质量的低劣、服务态度的糟糕，抱怨不应出现的情况或问题等，以求得解决的信件。写投诉信要实事求是地把问题讲清楚，态度要冷静，做到有礼貌，不能恶言伤人。 这封信的作者用的是对比法，先写学校的地理位置和原先学校的优美环境，后写化工厂建起后对学校造成的污染，最后提请报界呼吁保护环境的问题。写得有理有据，令人信服。英文投诉信怎么写 投诉信结构公式 右上角：日期 左上角：称呼 正文： 第一段：表明自己的身份，说明写信目的，因何事投诉何人或机构。 第二段：具体阐述投诉的内容和投诉的理由。 第三段：提出解决建议并期望尽快解决，表示感谢。 右下角：署名 下面是一封日常投诉信的范例，请大家体会一下。 Dear Sir/Madam, Please send us a correction on part of our order WP-11. All the items we ordered arrived in excellent condition except for one model. It you refer to our original order (see the copy attached), you will note that we requested your fluorescent desk-lamps, Model 606. However, Model 608 reached us instead. For details, please see the inspection certificate issued by the Tianjin Commodity Inspection Bureau. Will you kindly take back those you sent out and substitute them with an equal quantity (120 items) of Model 606? We would appreciate your attention to this matter promptly. Yours faithfully 英文投诉信模板 Dear_______, I am ______ (自我介绍) .I feel bad to trouble you but I am afraid that I have to make a complaint about_____. The reason for my dissatisfaction is _______(总体介绍). In the first place,_______(抱怨的第一个方面). In addition, ___________(抱怨的第二个方面). Under these circumstances, I find it ________ (感觉)_______(抱怨的方面给你带来的后果). I appreciate it very much if you could _______(提出建议和请求), preferably ______(进一步的要求),and I would like to have this matter settled by ____(设定解决事情最后期限). Thank you for your consideration and I will be looking forward to your reply. Yours sincerely Li Ming 英文投诉信格式
投诉信回信(complain letter)英文
View：This page can be viewed as a slideshow: Introduction:Letters of complaint usually include the following stages: Background Problem - cause and effect Solution Warning (optional) Closing Background This section describes the situation; e.g. I am writing to inform you that the goods we ordered from your company have not been supplied correctly.I attended your exhibition Sound Systems 2011 at the Fortune Hotel (22-25 January) and found it informative and interesting. Unfortunately, my enjoyment of the event was spoiled by a number of organisational problems.I am a shareholder of Sunshine Bank and I am very concerned regarding recent newspaper reports on the financial situation of the bank. Your company is listed as the auditor in the latest annual report of the bank, so I am writing to you to ask for an explanation of the following issues.I am writing to inform you of my dissatisfaction with the food and drinks at the 'European Restaurant' on 18 January this year. Problem 1.Cause: On 28 March 2011 we placed an order with your firm for 12,000 ultra super long-life batteries. The consignment arrived yesterday but contained only 1,200 batteries. Firstly , I had difficulty in registering to attend the event. You set up an on-line registration facility, but I found the facility totally unworkable .You sent us an invoice for $10,532, but did not deduct our usual 10% discount .We have found 16 spelling errors and 2 mis-labelled diagrams in the sample book. 2.Effect: This error put our firm in a difficult position, as we had to make some emergency purchases to fulfil our commitments to all our customers. This caused us considerable inconvenience.Even after spending several wasted hours trying to register in this way, the computer would not accept my application.I am therefore returning the invoice to you for correction.This large number of errors is unacceptable to our customers, and we are therefore unable to sell these books. Solution I am writing to ask you to please make up the shortfall immediately and to ensure that such errors do not happen again.Could I please ask you to look into these matters.Please send us a corrected invoice for $9,479I enclose a copy of the book with the errors highlighted. Please re-print the book and send it to us by next Friday. Warning (optional) Otherwise, we may have to look elsewhere for our supplies.I'm afraid that if these conditions are not met, we may be forced to take legal action.If the outstanding fees are not paid by Wednesday, 13 April 2011, you will incur a 10% late payment fee. Closing:look forward to receiving your explanation of these matters.I look forward to receiving your payment.I look forward to hearing from you shortly. Politeness；he tone of complaint letters should not be aggressive or insulting, as this would annoy the reader and not encourage them to solve the problem. In addition, questions such as 'Why can't you get this right?' should not be included. Content The content should contain enough details so that the receiver does not have to write back requesting more. Legal action is not normally threatened in the first letter of complaint, unless the situation is very serious. Adjustment letter Acknowledging receipt of a complaint letter ；hank you for your letter of … regarding / concerning / in connection with … I refer to your letter of … about / relating to … Apology for the error or fault；We must apologise for …；We sincerely apologise for … ；Please accept our apologies for … ；I would like to apologise for the error made by our company in (verb+ing)； Accepting the Complaint We agree that the usual high standards of our products / services were not met in this instance. ； A short explanation of the fault ；Introductory phrase；As a result of our investigation, we found that... (Not: After our investigation...) Causes :The error was caused by … / was due to … ；Apparently, the problem was the result of … / resulted from … ；The cause of / reason for the mistake was …
英语投诉信范文.doc
英语投诉信范文 Directions: You found something wrong with the telephone bill you have received from the local post office. You made a call to inquire about this; however the person who answered the call was very rude. Write a letter of complaint to the manager of the post office, explaining the situation and giving your suggestions for improvement. Your letter should be no less than 100 words. You do not need to write the address. Don’t sign your own name at the end of the letter, use Donna instead. 英文投诉信模板 Dear ______, ①I am ______（自我介绍）. ②I feel bad to trouble you but I am afraid that I have to make a complaint about. ③The reason for my dissatisfaction is ______（总体介绍）. ④In the first place, ______（抱怨的第一个方面）. ⑤In addition, ______（抱怨的第二个方面）. ⑥Under these circumstances, I find it ______（感觉）to______（抱怨的方面给你带来的后果）. ⑦I appreciate it very much if you could ______（提出建议和请求）, preferably ______（进一步的要求）, and I would like to have this matter settled by ______（设定解决事情最后期限）. ⑧Thank you for your consideration and I will be looking forward to your reply. Yours sincerely, Li Ming 范文 Dear Sir I am writing to let you know the deplorable attitude of one of your staff member. I received my telephone bill for the previous month from you and thought there were some errors in calculation: I had been overcharged for two overseas calls. However, when I called your Complaints Department, the girl who answered my phone was very rude. For one thing she interrupted me continually, for another she even said that the fault was my own. Needless to say, such a way of dealing with customers is unacceptable. I would like to suggest that the girl in question should be disciplined, and instructed on the proper way to deal with clients. And I hope she can make formal apology to me. An early response will be appreciated. Sincerely yours,
投诉信英语作文100字
投诉信英语作文100字 complaintJuly 30,2013 Dear manager: As a part-time employee，I feel sorry to trouble you .But I am afraid that I have to talk with you about my salary. I think there is a mistake about my pay for the work on summer holiday . It had promised that I would receive ,2000 a month for this job. However ,I just got ,1800 after a month hard work . I don’t know what happened. I always try my best to do the best one among those employees and never violate the company’s rules since I come here. Therefore I hope you can give me a reasonable explanation , otherwise you have to return me another ,200 .It would be appreciated that if you can deal with this within 3 days . Yours sincerely Li Ming 篇二:英语作文投诉信 Sep.9, 2013 Dear Sir/Madam, 1 I am writing to complain about a Microcomputer I purchased from your company.
高考英语书面表达投诉信写作高分必背 黄金模版 范例
高考英语书面表达投诉信写作高分必背（黄金模版经典范例） A letter of complaint Passage structure: 提出问题---说明具体情况---提出解决问题的办法 投诉信通常包括以下几个方面的内容：说明投诉的原因并表示遗憾；实事求是地阐述问题发生的经过，切记不要夸大其词；指出问题引起的后果；提出批评及处理的意见或敦促对方采取措施，或者提出所希望的赔偿以及补救方式。组织提纲时要遵循“三步走”的写作规律： 第一段：表明来信所要投诉的问题，尽可能做到客观礼貌，给读信人留下好印象。应该记住读信人不一定就是错误的责任人，他的合作对事情的最终圆满解决有着非常重要的作用。 第二段：写明投诉的原因、问题的经过及产生的后果。可以说具体的理由，也可以说问题的具体体现方式。 第三段：提出解决方案，不需展开。这段应体现书信的礼貌原则，可以用类似“如果你能……，我将十分感激”这样的表达方式。还要注意做到公平、公正。Useful sentence patterns 1. I am writing to complain about…\ I am writing to make a complaint about…\ I am writing to express my dissatisfaction about… 2. There is something wrong with… I bought. For one thing, ..…; for another thing … 3. I can hardly bear \tolerate …any more. 4. I hope you can consider my suggestions and improve the situation 5. I trust you will take this matter seriously and make an effort to prevent the recurrence of this kind. 6. I would like to have a refund(退款) or a replacement（更换）as soon as possible. 段尾常用语： (1)It would be highly appreciated if you could… (2)I believe you will take my complaints seriously and… (3)I hope you will give due attention to this matter.
高考英语作文-投诉信
高考英语作文:投诉信 投诉信：汤姆在一家商店购得劣质商品，遂与营业员交涉。但该营业员对他态度粗暴，不予受理，汤姆为此向经理写一封投诉信。 January 3,2003 Dear Manager, Now I am writing to tell you that I bought a TV set from your shop several days ago. But when I brought it home and turned it on, I found it didnt work properly. So I took it back to the shop and told the assistant what had happened. To my surprise, your assistant didnt help me to solve the problem. On the contrary, he shouted at me rudely and refused to examine it. I know that your shop enjoys a high reputation of good service, so I bought the TV set in your shop. But today, I am sorry to find that such service should have happened in your shop and your assistant didnt seriously think of the interests of customers.
英文投诉信表达及例文
投诉信写作 写信投诉抱怨的题型很常见，怎样才能合理的表述不满，又能显得理由充分？下面介绍下这类书信的常用词汇和句型 Complaint Letter 词汇： complain against sb. about sth.投诉...... dissatisfaction with不满于...... put up with / bear / tolerate忍受 awful 糟糕的 poor service糟糕的服务 inconceivable不可思议的 out of one’s expectation令某人大失所望 look into / go into / investigate调查 incident / matter 事件 sanitary situation卫生条件 bad manners 不礼貌 disturbance干扰 nuisance 麻烦事 remedy 补救 solve解决 recurrence再次发生 句型： 1) I am writing to you to complain about ... 2) I am writing to express my dissatisfaction with... 3) There are some problems with the flat that I wish to bring to attention. For one thing, there is…For another,... 4) I can hardly bear /tolerate /put up with it any more. 5) I hope that the authorities concerned will consider my suggestions and improve the situation as best as they can. 6)I sincerely hope that it will review its management system, with the view to providing, better service to the public. 7) We trust that you will now consider this matter seriously and make an effort to prevent the recurrence of this kind. 8) We will appreciate your willingness to make up for the loss. 考研英语小作文模板：投诉信 投诉信1 结构要点投诉信是对产品或服务表示不满的信件，一般分三个部分： 1. 提出投诉内容；
高考英语作文写信-万能模板
高考英语作文：建议信- 万能模板 道歉信 模板① Dear________, You have asked me for my advice with regard to________________, and I will try to make some conducive suggestions here. In my opinion, you would be wise to take the following actions: ________________(建议的内容). I hope you will find these proposals useful, and I would be ready to discuss this matter with you to further details. Good luck with your________________(祝愿). Yours Sincerely, Li Hua 模板② Dear_______, I’m glad to receive your letter asking for my advice on how to _________________(引出对方需要建议的主题). Here are a few suggestion(引出作者的建议). First , It is important to ______________. Then, it also helps to ___________. Besides, it should be a good idea to __________. You can also ___________. (可以根据要求用不同的句式提出建议，如下)
高考英语作文投诉信范文
.. 高考英语作文投诉信范文 投诉信：汤姆在一家商店购得劣质商品，遂与营业员交涉。但该营业员对他态度粗暴，不予受理，汤姆为此向经理写一封投诉信。 January 3,2003 Dear Manager, Now I am writing to tell you that I bought a TV set from your shop several days ago. But when I brought it home and turned it on, I found it didn’t work properly. So I took it back to the shop and told the assistant what had happened. To my surprise, your assistant didn’t help me to solve the problem. On the contrary, he shouted at me rudely and refused to examine it. I know that your shop enjoys a high reputation of good service, so I bought the TV set in your shop. But today, I am sorry to find that such service should have happened in your shop and your assistant didn’t seriously think of the interests of customers. I hope you will look into the matter and give me a reasonable explanation. I am waiting to know how you will deal with it. Thank you for your consideration and I am expecting an early reply. Sincerely yours, Tom ;.
英语作文投诉信3篇
英语作文投诉信3篇 英语作文投诉信： To Whom It May Concern， ①I am w riting to plain about the poor service of yourI received when。 ②The causes for my d issatisfaction lie upon three points as follows: 1) _____ ; 2) _____ ; 3) 。③Under these circumstances， I find it difficult to。 ④I am s ure that you are able to thoroughly understand my d iscontent，which you are bound to replace with a satisfactory solution。⑤I would be grateful if you could _____as soon as possible。 Yours sincerely， Li Ming 英语作文投诉信： Dear Sir or Madam， I bought an electronic dictionary from your online store on January 1st，but I found it has some problems after using it for a short period of time。 To begin with，the battery needs recharging after a mere 2 hours of use。This means t hat I need to carry my charger with me w hen I go out for a day。In addition，the buttons on the electronic dictionary are so small that it is nearly impossible to type anything with them。Personally，I find this to be pletely unacceptable。 Therefore，I would like to either change the electronic dictionary for another model that works well or a full refund。Your help is greatly appreciated。 Yours sincerely， Zhang Wei 英语作文投诉信： Dear Mr。 Gao I have to write this plain letter even it is a little bit interruptive to you。 I bought a color television in your emporium the other day， but there was no image when I turned it on at home。 There might be something
客户投诉英文回复范文回复函
客户投诉英文回复范文回复函 面对客户发来的投诉信，怎样用英文来回复比较合适呢?下面是给大家整理了客户投诉英文回复写作范文，供大家参阅! 客户投诉英文回复范文1Dear Rob, I just finished checking all detail on this case, sorry for the late reply. As usual, the labels always be approved by the China office before its mass production. Nobody noticed this mistake as sku# on the original file is not correct. Anyway, I will make new correct labels to you immediately and send them via DHL at our account. So, can you help rework at your side? Hope it can be workable for you! We really learn a lot from this experience, will be more careful in the future orders. Thanks and best regards. 客户投诉英文回复范文2Dear Rob I am very sorry for my delay reply about the complaint of incorrect label We extend our apologies for the inconvenience this
2012英语作文投诉信的核心词汇
2012投诉信核心词汇 1 complain v 抱怨 eg: I am writing to you to complain about the poor service of your bookstore. 2 trouble vt 麻烦打扰 eg:I am sorry to trouble you but I am afraid I have to make a serious complaint. 我非常抱歉地打扰你，但恐怕我不得不做出一个很严肃的投诉。 3 attention n 注意关心关注 eg: I wish to bring your immediate attention to the poor services offered by your bookstore. 我希望你能立即关注贵书店所提供给的不能令人满意的服务 4 recur v重现；复发；重来 recurrence: n 循环；在发生；重现 eg: I wish you would look into this unsatisfactory service and take steps to prevent the recurrence of this matter. 我希望你能调查此事，并且阻止此事的再次发生。 5 satisfy vt 满足是满意确保 eg: I am not satisfied with the services offered by your bookstore. 我对贵书店提供的服务不满意。 6 situation 情形境遇 eg: In order to improve the current situation, I require you to take the
英语投诉信范文-英语投诉信范文-投诉信英文范文
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products to be would be grateful if you could send a replacement and refund my postage. I look forward to your reply and proper resolution of my problem,and will until the end of this week before seeking help from a consumer protection agency or the Better Business contact me by the address on the envelope or by phone at 6668888. Sincerely, Wang Hua 投诉信英文范文 2 Dear Sir or Madam, To begin with,the battery needs recharging after a mere 2 hours of means that I need to carry my charger with me when I go out for a addition,the buttons on the electronic dictionary are so small that it is nearly impossible to type anything with ,I find this to be completely unacceptable.
高考英语作文：一封投诉信-最新范文
高考英语作文：一封投诉信 假设你是李华,你在5月2日去一家商店买衣服。当你请一个王姓服务员帮你找适合你的型号的衣服时,她以忙为借口让你自己找,你说你找不到才来让她帮忙,她说你找不到就说明没有。你对这位服务员的服务态度十分不满,并写信向该商店的销售经理投诉该服务员。 注意：1、词数120左右;2、信的开头和结尾已为你写好,但不计入总词数;3、可适当增加细节,以使行文连贯。 范文： May 5, 2006 Dear Sales Manager, This letter is a complaint concerning the actions of one of your salespersons. On Tuesday, May 5, 2012, around 2 P.m.., I went to your store to look for a T-shirt. When I asked a salesperson, Ms. Wang for help in finding my size, she informed me that she was busy and I would have to find one myself. I explained that the reason why I came to her was that I couldn’t find one. She then said in a rude tone that if I couldn’t find one, it meant
that the store didn’t have it, and that I needed to look somewhere else. I felt that Ms Wang was rude. I hope that you will look into the matter: I shop frequently at your store and I look forward to a more pleasurable shopping experience next time.
英文投诉信、询问信、请求信格式与范文
Directions: You found something wrong with the telephone bill you have received from the local post office. You made a ca ll to inquire about this however the person who answer ed the call was very rude. Write a letter of complaint to the manager of the post office, explaining the situation and giving your suggestions for improvement. Your lett er should be no less than 100 words. You don t need to write the address. Don t sign your own name at th e end of the letter, use Donna instead. Dear Sir,I am writing to let you know the deplorable att itude of one of your staff member. I received my teleph one bill for the previous month from you and thought t here were some errors in calculation: I had been overc harged for two overseas calls. However, when I called y our Complaints Department, the girl who answered my phone was very rude. For one thing she interrupted me continually, for another she even said that the fault wa s my own. Needless to say, such a way of dealing with