商务英语部分答案

商务英语部分答案
商务英语部分答案

Quiz for Unit 1

You’d better finish your self-introduction within _________.

A. 3 to 5 minutes

B. 7 to 10 minutes

C. 5 to 7 minutes

D. 1 to 2 minutes

A

2.What are the basic elements in a resume?

A. one’s personal information, educational background, relevant skills and qualifications

B. one’s personal information, educational background, job intention, relevant skills and qualifications, relevant experiences, achievements and rewards and so on

C. one’s name, age, gender, telephone

D. one’s relevant sk ills and qualifications, relevant experiences, relevant achievements and rewards and so on

B

3.Which of the following should NOT be highlighted in your self-introduction?

A. your personal achievements

B. your hobbies

C. your abilities

D. your relevant experiences

B

4.In the mode of “STAR”, the letter “S” stands for ________.

A. Success

B. Situation

C. Study

D. Standard

B

5. When you are asked “why do you apply for this post?” in the job interview, the interviewer is actually asking about ________.

A. your self-awareness

B. your career planning

C. your anti-stress ability

D. your team spirit

B

6.Which of the following should you do in the job interview?

A.We should try to be friendly enough to ask the interviewer some personal questions.

B.We should wear heavy make-up to make ourselves even more attractive.

C.We should go together with our parents or our friends to help ourselves calm down.

D.We should know about the company or post applied as much as possible.

D

7.How to describe our relevant skills, qualifications, experiences, achievements and rewards in the resume?

A.Try to use some specific statistics to support

B.Try to describe them in detail

C.Try to use as many words as possible

D.Try to use some empty words to support

A

8.In the mode of “STAR”, the letter “A” stands for ________.

A.Abilities

B.Actions

C.Achievements

D.Activities

B

9.Which of the following is NOT a frequently-asked question in the job interview?

A.What are your hobbies?

B.How does your boss evaluate you?

C.Why do you apply for this post?

D.Would you please talk about your strengths and weaknesses?

A

10.When making a resume, you can put your job intention _________.

A.at the end of a resume

B.at the beginning of a resume

C.anywhere in the resume

D.in the middle of a resume

D

Quiz for Unit 2

1.If the ownership of the companies is not open to the public, we call them _______.

A.publicly held companies

B.multinational companies

C. closely held companies

D. private company

C

2.Which of the following statements is not the advantage of working for a state-owned company?

A. is more decent, and would have a better career

B.. has an edge in terms of stability, management, and career prospects

C. is much easier to get a job

D. com petition is so fierce that it’s difficult to stand out

C

3.Which of the following competencies are not included in the “4Cs” of core competencies?

A. critical thinking competence

B. communicative competence

C. creative competence

D. cultural competence

B

4. The functions of personnel department may exclude _______.

A. trains new staff

B. hires new employees

C. looks for new customers

D. looks after the welfare of the employees

C

5.Which of the following statement is not correct for a CEO of a publicly held company?

A. is the authority of the company

B. is responsible for the board of directors

C. is the highest-ranking executive in a company

D. is in charge of the entire management organization within a company

A

6.Which of the following statement is not correct for a publicly held company?

A. A CEO leads the board of directors.

B. The shareholders’ meeting is the authority of the company.

C. It may set up a board of supervisors, which shall be composed of at least 3 persons.

D. It may set up a board of directors, which shall be composed of 5-19 persons.

A

7.Which of the following statement is not correct for a company structure?

A. The second level is the middle managers for the organization and they are all roughly

equal in power.

B. A company structure chart will show the jobs, listed by job title, the reporting structure, and company management.

C. The departments are vertical under their department head, but horizontal with other divisions in the company.

D. The third level of a company structure chart is the top management for the organization.

D

8.Some companies are ‘not-for-profit’ which provide much required services to those

in need,

and derive from the following organizations except _______.

A. Fortune 500

B. health-care, or social service

C. educational, or environmental sector

D. charities

A

9.The following statements are usually related to language competence except _______.

A. speaks and writes clearly and effectively

B. asks questions to clarify, and exhibits interest in having two-way communication

C.makes better decisions and judgments in complex situations

D.listens to others, correctly interprets messages from others and responds appropriately

C

10.The followings are responsibilities of a sale manager except _______.

A. is responsible for the board of directors

B. researches sales statistics

C. oversees all marketing, advertising and promotional activities

D. evaluates customer research, market conditions, competitor data

A

Quiz for Unit 3

1.A business call should be made ____________.

A. during the rest time

B. during the working hours

C. during the dinner time

D.A. during the holidays

B

2.We should not say “________” when we answer the phone.

A.Where are you calling from?

B. Who are you?

C.Who is speaking, please?

D.. Who's that?

B

3.If the one you want is not available on the phone, you can take a message by leaving some

basic information except ________.

A.the company you call

B.the purpose of the call

C.the company you are from

D. the name

A

4.If there is something wrong with the phone or telephone line when you make a call, you can

use the following expressions except _____.

A. The phone is in order.

B.I've tried to get through several times but it's always engaged.

C.She has changed her telephone number

D. Sorry, we were cut off.

A

5.If you ask for someone during a business call, you can use the following expressions except

_______.

A. Hello, is Jack in the office?

B. Please connect me with the Export Department.

C. Could I speak to someone in the Sales Department, please?

D. Is somebody in?

D

6.When introducing yourself, you should not say: “__________.”

A. Hello, this is Paul Smith from Sparkle International.

B.. I am ....

C. This is Ken.

D. Ken speaking.

B

7.

At the beginning of a business call, you should introduce yourself by _______.

A. saying “Hello, this is xxx from xxx company speaking.”

B. saying “Hello, I am xxx from xxx company speaking. ”

C.Just speaking out your name.

D.waiting to be asked.

A

8.During the business call, if you are not so sure about the information, you can say the

following sentences except ________

A. “I believe I am right.”

B.“I'd like you to repeat that number, please.”

C. “Could you spell that, please?”

D.“I didn't catch your name. Would you please spell it?”

A

9.You can end a business call by using the following expressions except _______.

A.I think that's all, bye then.

B.Sorry, I must ring off now. I've got a call on the other line.

C. The phone is out of order.

D. I look forward to meeting you/ hearing from you soon.

C

10.When making preparations for a business call, which of the following is not right?

A. Pick up the phone immediately in case that you forget.

B. Make a list of all the possible questions and answers.

C. Review written material first.

D.Be clear about what information you need.

A

Quiz for unit 7

1.A good product presentation can motivate the customers to _______ your product.

A. buy

B.enjoy

C.appreciate

D. remember

A

2.A product presentation is made to the sales staff to help them ________.

A. attract more investment

B. advertise the new product

C. sell more new product

D. get familiar with the new product

D

3.A product presentation may include the following information EXCEPT _______.

A. appearance

B. price

C. brand

D. functions

C

4.

At the beginning of a product presentation, the presenter should state the _______ to help

the audience get a general ideal of the presentation.

A. summary

B. objective

C.outline

D. features

C

5.Before a product presentation, the presenter should have a clear idea about the

_______ of

the presentation.

A. objective

B. audience

C. structure

D.effect

A

6.Understanding the customers’ _______ is important to a s uccessful product presentation.

A.psychology

B. advice

C. age

D. needs

D

7.How to keep a product presentation short?

A.Cut out 30% after preparation

B.Avoid repetition

C.Don’t use examples

D.Cancel the central idea

A

8.What should be avoided when giving a product presentation?

A. Slides

B.Technical terms

C.Smile

D.Repetition

B

9.Which of the following is NOT the way to keep a presentation “real”?

A.Explain how important the topic is

B. Relating the topic to the audience

https://www.360docs.net/doc/e813271890.html,ing anecdotes or stories

D. Looking at the audience

D

10.Which can help to attract the audience’s attention when giving a product presentation?

A. Using repetition

B. Keeping the presentation short

https://www.360docs.net/doc/e813271890.html,ing pictures and visual aids

D.Connecting the audience with the topic

C

Quiz for unit 8

1.Which of the following statement related to the three elements in a balance sheet is not

true?

A. Liabilities refer to the amounts owed to lenders and other creditors

B.Liabilities= Assets + Owners’ equity

C.Assets refer to the resources controlled by the firm

D.Owner’s equity refers to the residual interest in the net assets of an entity that remains after deducting its liabilities

B

2.

The following statements are usually related to the features of a good business presentation

except ______.

A.It can make an impression on industry leaders

B.It can help a professional, or a business stand out from the competition,

C. It can help the company grow as quickly as their competitors.

D.It can connect with new clients

C

3.For every business, which of the following is not included in the three important financial

statements?

A. Balance Sheet

B. Income Statement

C. Cash Flow Statement

D. Chairman’s Statement

D

4.Suppose you are the manager of a Chinese company preparing for an interview with a foreign

reporter about the company’s business performance, select the items that you would not like

to cover in the interview.

A. market share

B employee benefits

C. profit

D. total output

B

5.________________measures the profitability of the company during the year. It shows the

difference between revenues and expenses.

A.Income Statement

B.Balance Sheet

C. Cash Flow Statement

D. Chairman’s Statement

A

6._________________is a record of the actual changes in cash compared to the income statement.

It shows you where the cash was brought in and where the cash was disbursed.

A. Income Statement

B. Chairman’s Statement

C. Cash Flow Statement

D.Balance Sheet

C

7.________________are outflows from delivering or producing goods or services that constitute

the entity’s ongoing major or central operations.

A.Other income

B. Expenses

C.Liabilities

D.Revenues

B

8._________________create revenues, expenses, gains and losses.

A.Operating activities

B. Financing activities

C.Investing activities

D. None of the above

A

9._________________ increase and decrease long-term assets.

A.None of the above

B. Operating activities

C.Investing activities

D.Financing activities

C

10.Which of the following statement does not describe changes and trends of the company performance?

A. A sharp increase of the prices of raw materials led to considerable drop in sales.

B. The year of 2018 witnessed a 15% decline in our company output.

C. In 2017, the net profit of the company is RMB 108 million.

D. We have been experiencing moderate growth in the past few years.

C

Quiz for unit 15

1._____________ is arranging for a product to occupy a clear, distinctive, and

desirable place

relative to competing products in the minds of target consumers.

A. Market positioning

B. Sales

C. Market research

D. Marketing

A

2.This section gives a whole picture about ______________involving market segmentation, market targeting and market positioning.

A. Marketing management process

B. Market procedure

C. Marketing Plan

D. Market research

A

3.____________is defined by many marketers as “putting the right product in the right place,

at the right price and right time.”

A. Advertising

B. Sales

C. Marketing

D. 4Ps

D

4.Distribution channel is a way of selling a company's product either directly or via _________.

A. customers

B. transportation

C. distributors

D. managers

C

5.Michael Dell was a strong believer in the power of advertising and frequently stressed its

importance in the company’s __________.

A. presentation

B. strategy

C. profile

D. history

B

6. Marketing shows how to reach to the customers and build long lasting relationship while

sales just means selling is the _______ result of marketing.

A. last

B. satisfactory

C. ultimate

D. first

C

7.Marketing is _______ sales.

A. only

B. more than

C. above

D. just

B

8.Segmentation means breaking the heterogeneous market into smaller, __________ markets.

A. similar

B. different

C. distinctive

D. homogeneous

D

9.Marketing planning involves designing activities relating to marketing __________ and the

changing marketing environment.

A. objectives

B. focus

C. trends

D. circle

A

10.Marketing plan is a written document that acts as a(n) _________ of marketing objectives for

the marketing manager.

A. introduction

B. summary

C. guidebook

D. reflection

C

Quiz for unit 16

1.Print publications such as magazines, books, newspapers and ________ (such as annuals) offer

a variety of advertising opportunities.

A. Special Issue publications

B. posters

C.leaflets

D.flyers

A

2.AIDA is an acronym that stands for Attention, Interest, Desire and_______.

A.Ability

B. Aim

C. Action

D.Achievement

C

3.Unlike television, _____presents the additional disadvantage of limiting advertisers to

audio-only advertising.

A.flyers

B.posters

C.leaflets

D. radio

D

4.The fastest growing media outlet for advertising is the ______.

https://www.360docs.net/doc/e813271890.html,

B. Internet

C.Special Issue publications

D.posters

B

5.______are often smaller than outdoor billboards and are designed to attract the attention of

foot traffic. For example, smaller signage in airports, train terminals and large commercial

office space fit this category.

A. Outdoor Posters

B. Indoor billboards

C. Indoor internet

D. flyers

B

6.Because it is a mass medium capable of being seen by nearly anyone, _____lacks the ability

to deliver an advertisement to highly targeted customers compared to other media outlets.

A.Internet

B.radio

C. poster

D.television

D

7.A company can advertise in a variety of ways, depending on ________and the size and type of

audience it wishes to target.

A.how big it is

B. how fun it is

C.how much it wishes to spend

D. how many subsidiaries it has

C

8.AIDA is an acronym that stands for Attention, Interest, _____ and Action.

A.Desire

B.Deed

C. Defeat

D.Discipline

A

9.To evaluate media efficiency, planners should consider the following factors EXCEPT _________.

A.The media environment

B.The required coverage in a target audience

C. The relative cost of the media advertising

D. The options of the media

D

10.Advertising should have the following functions EXCEPT _______.

A. information function

B. entertainment function

C. demand creating function

D. persuasive function

B

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