酒店行政助理岗位职责
Hotel Level: 酒店等级：I – V
一-五
Department:
部门：
Finance
财务部
Job Band: 职位等级：7
7
Reports To:
直属上级：
Director Of Finance & Business Support
财务及生意支持总监
JOB OVERVIEW职位概述
?Responsible for maintaining records and documents related to any payroll activities and provides prompt and accurate payment of staff and
?负责维护与员工工资单相关的工作记录和文件，及时准确的为员工发放工资。
?Directs all aspects of secretarial work in the hotel, maintains the executive office and all matters relating to executive administration in a confidential, professional manner
?管理和指导酒店文秘工作的方方面面，使行政班公室保持洲际酒店集团的形象标准，并保证用保密和专业的态度处理所有与行政管理相关的工作。
?Provides efficient and comprehensive secretarial services to Executive staff to meet the needs of customers
?为行政员工提供高效和全面的秘书服务，从而满足宾客的需求。
At InterContinental Hotels & Resorts?we want our guests to feel special, cosmopolitan and In the Know which means we need you to:
?Be charming by being approachable, having confidence and showing respect.
?Stay in the moment by understanding and anticipating guests’ needs, being attentive and taking ownership of getting things done.
?Make it memorable by being knowledgeable, sharing stories and showing your style to create moments that make people feel special.
在洲际酒店及度假村?，我们希望宾客感觉风格独特、时尚现代和深入洞悉，这意味我们需要你：
?亲切、充满自信、体现尊重来展现富有魅力的你。
?理解和预测宾客的需要、做到细心周到、具主人翁精神、把事情办好，保持专注当下。
?见多识广、分享阅历、展现你的风格来创造令人感觉特别的时刻，做到令人难忘。
DUTIES AND RESPONSIBILITIES工作职责
?Maintains the utmost confidentiality and discretion when handling business affairs
?在处理业务时最大限度的保守机密并小心谨慎。
?Cooperates, coordinates and communicates with Department Heads and other inter-departmental secretaries as appropriate
?必要时配合，协调各部门领导和其它部门的秘书的工作并与他们进行沟通。
?Supervises the work of the Finance Office staff
?监督办公室员工的工作
?Day-to-day secretarial work to include typing, filing, faxes and telephone etc.
?日常文秘工作包括打字，整理文件，传真和接听电话等。
?Distribution of memos, letters and other information etc.
?分发备忘录，信件和其它信息等。
?Arranging internal / external appointments
?安排内外会见。
?Handling reservation as requested
?必要时预订客房。
?Translating incoming letters, documents, articles by request
?必要时翻译来信，文件和文章。
?Provides pertinent information on socio-political matters
?针对社会政治问题提供相关信息。
?Storing and keeping all confidential information
?保存和保守所有保密信息。
?Preparing monthly operational results for meetings with other hotels
?为与其它酒店的会议准备月度运营结果报告。
?Taking minutes of Department meeting as requested
?需要时为部门会议作会议记录。
?Develops and maintains current payroll processing procedures
?制定并执行最新的工资发放程序。
?Maintains confidentiality at all times and maintains strict practice of office lock up and security of information
?随时遵守保密条款，并严格执行办公室上锁和信息安全制度。
?Performs payroll processing and month end closing of payroll
?负责发薪和月终工资封账。
?Maintains control over actual payroll performance
?对实际的工资支付进行控制。
?Compares actual payroll with forecasts/budgets and reports findings to Department Heads
?用实际工资额与预测或预算进行比较，然后向各部门领导汇报比较结果。
?Ensure overtime claims are supported by proper approval and authorization
?确保申报的加班附有完整的签字审批手续。
?Prepares input for payroll run including hours worked, terminations, adjustments, annual, sick and recreation leave
?工资单输入工作包括：工作小时，离职，调薪，年薪，病假和休假。
?Attend to employee enquiries in relation to pay issues
?处理员工有关工资问题的询问。
?Prepares manual payment for termination
?为离职员工结算工资。
?Verify the leave entitlement for all leave requests prior to approval
?在审批前查验所有休假申请可享有的假期长度。
?Train back up payroll officer in all manpower procedures and responsibilities
?为后备工资员提供有关工作程序和职责的培训。
?Prepares monthly/yearly internal manpower analysis report
?编制月度和年度內部人力分析报告。
?Reconciles automatic payroll deductions such as housing loan, superannuation payments, city ledger, etc. ?核对工资中自动扣除的数额，如住房贷款，退休金和挂账等。
?
?Supervises filing of payroll reports
?监督工资报表的归档。
?Journalizes payroll summary each month
?每月登录工资总表。
?Supervises filing pay slips
?监督工资单的归档。
?Examines year-to-date tax calculations
?检查本年度截止到当日的税款的计算结果。
?Examines tax returns of the year
?检查本年度的纳税申报额。
?Co-ordinates with outside data processing company as requested
?按要求配合公司以外的数据处理公司的工作。
?Reconciles employee shop (where applicable) and prepares journals of all transactions
?员工的商店进行核对 (如适用的话)，编制所有交易清单。
?Prepares income tax payment to Tax office
?为税务局准备所得税款。
?Maintains relationships with labor offices to ensure rates of pay are correct and current and maintains current copies of labor agreements (Awards) for all positions
?与劳动局保持良好的关系，确保准确的支付工资，保存所有职位的最新的劳动协议(奖励协议)。?Engages in competitor surveys at request of Supervisor
?在上级领导要求下填写竞争对手调查表。
?Coordinates with other departments as necessary
?需要时配合其它部门的工作。
?Conducts training to staff on time sheet completion and other payroll related information
?为员工提供如何填写工时单和其它与工资相关信息的培训。
ACCOUNTABILITY责任范围
Number of employees supervised –
管理的员工
Direct N.A.
直接无
Indirect N.A.
间接无
Annual Operating Profit/Payroll Budget –
年度经营利润和薪金预算
?N/A
?无
Key Metrics –
主要绩效指标
?Meeting of Deadlines
?按时完成工作
?Completion of Assigned Tasks
?完成分配给的工作的情况
Decision Making Responsibilities (Decision Rights) –
决策职责(决策权)﹣
?N/A
?无
QUALIFICATIONS AND REQUIREMENTS任职要求
Required Skills –
技能要求
?Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
?拥有在与他人交往时大多数时间所使用的沟通技能；完全代表酒店，品牌和公司与顾客，员工和第三方交往的能力。
?Proficient in the use of Microsoft Office
?精通微软办公软件
?Good writing skills
?良好的写作技能
Qualifications –
学历
?Diploma or Vocational Certificate in Accounting or related field.
?具有会计或相关的毕业证书或职业证书
Experience –
经验
? 2 years of relevant experience or an equivalent combination of education and work-related experience. ?2年相关工作经验或与此相当的教育与工作经验结合的背景
The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.
Employee Name (print)
Employee Signature Date
此职位描述所陈述的只是该项工作的核心内容和主要层面，并非所有职责或资历要求。
员工姓名(正楷)
员工签名日期