回复客人英文邮件模板

回复客人英文邮件模板
回复客人英文邮件模板

回复客人英文邮件模板(外贸知识)

2010-11-07 22:33:01 发表于:外贸英语

回复客人英文邮件模板1.无法提供客户想要的产品时回复

Dear

Thank you for your enquiry of 12 March cate 9 cable.

We appreciate your efforts in marketing our products and regret very much that we are unable to supply the desired goods due to excessive demand.

We would, however, like to take this opportunity to offer the following material as a close substitute:

Cate 5, US$__ per meter FOB Shanghai, including your commission 2%.

Please visit our catalog at https://www.360docs.net/doc/fd10584209.html, for more information on this item. If you find the product acceptable, please email us as soon as possible.

Sincerely,

2.对客户一般讯盘的三种回复

Dear Mr. Jones:

We thank you for your email enquiry for both groundnuts and Walnutmeat CNF Copenhagen dated February, 21.

In reply, we offer firm, subject to your reply reaching us on or before February 26 for 250 metric tons of groundnuts, handpicked, shelled and ungraded at RMB2000 net per metric ton CNF Copenhagen and any other European Main Ports. Shipment to be made within two months after receipt of your order payment by L/C payable by sight draft.

Please note that we have quoted our most favorable price and are unable to entertain any counter offer.

As you are aware that there has lately been a large demand for the above commodities. Such growing demand will likely result in increased prices. However you can secure these prices if you send us an immediate reply.

Sincerely,

回复邮件英语作文范文

假设你叫李华。远在英国的网友Tom想了解你对上网的看法。请根据下表提供的信息,用英语给Tom发一封100个词左右的电子邮件。 要求:1. 文章开头已给出,不计入词数; 2. 可适当增加细节以使全文流畅完整。 参考词汇:网校:net-school Advantages 1. 获得更多信息 2. 可上网校学习 3. 联系更加便捷 Disadvantages 1. 聊天、玩游戏费时 2. 仍有有害东西 Suggestions 1. 善于网上学习 2. 时间不宜过长 Dear Tom, I would like to give my opinions about being on the Internet. More and more middle school students are starting using the Internet, through which they can get a great deal of the latest information. They can enjoy lessons given by the teachers of net-schools at home. And it is easy and convenient to keep in touch with friends by sending and receiving e-mails. On the other hand, some students have spent too much time chatting and playing games on the net. And there is still something harmful to the students. At last, I suggest that students should be good at using the Internet for their studies and not be on line for long. Best wishes, Lihua

外贸邮件回复范文

收到客户询盘时的回复: Dear sir, We hereby acknowledge receipt your inquiry of XX,(products)and i just got the information from our production department,these standard is available for us.and the now pls check the quotation below: The specification you required: The length: The diameter: The material ........ The price:XX usd /pes FOB(tian jin) I hope this is the one in your favor,As a experienced company (ISO9001:2000)in the XX filed for more than 20 years.and we take the opportunity seriously to cooperate with you.if you have any questions ,pls feel free to contact me.i will try my best Thanks and regards 签名 客户询盘模糊,向客户询问规格 Dear sir, Thanks for your inquiry of our XX(products).on dec.10th.and we are in XX filed for many years,so we are confident we can do it.but the specifications you given is still lack.such as the diameter,meterial,quantity and so on.....,so pls can you send us the details?the drawing(cad)is ok. After we confirmed,we are happy to provide you with our good quality and competitive price. Look forward your soonest reply, Thanks and regards 签名 针对客户的讨价还价的回复 Dear sir, Sorry for my late reply,i discuss with our boss for a long time, but regarding the price,it is near our bottom line,you know the market is changing everyday,and it is hard to cut more on cost as we need the products with best quality. But we treasure our first cooperation,so we allow you a 2%discount,this is the best i can do for you. I hope that if you have the will to cooperate,pls don’t just focus on the price,the most important is the quality,i think. If you any comments ,pls let me know. Thanks and regards Angela 这个得针对情况,如果利润真的不太高,就这样写没有关系,如果老板太黑了,就给点折扣,关于价格不是一封两封的邮件可以搞定的,总之灵活点啦 应对客户的迟迟不回复的邮件: Dear sir, Did you receive our quotation on dec12th?and no reply from you.i was waiting until all the

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Dear , I feel sorry to hear that Alice in Wonderland has all been sold out, since it has always been one of my favorite works. I still want to place an order with you. Would you mind informing me the moment your new stock has come? Thank you in advance! I m looking forward to your earliest reply. Yours, Leo 亲爱的: 我很遗憾地听说《爱丽丝漫游奇境记》已经售完,这本书一直是我最喜欢的作品之一。我依然愿意从你处订购。请您在有了新的存货时通知我,好吗?提前表示感谢。 期待您的早日回复。 利奥 范文三: 谨上 Dear , I am so sorry to be told that my favorite Alice in Wonderland has been sold out. But I can wait for your replenished stock. Please mail one once new books arrive. Thank you in advance! Yours, Leo 亲爱的: 听说我最喜欢《爱丽丝漫游奇境记》已经卖完,我很遗憾。但是,我想我能够等到你们重新补充库存。新书到货请为我寄送

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I was very concerned when I received your letter of yesterday complaining that the central heating system in your new house had not been completed by the date promised. On referring to our earlier correspondence,I find that I had mistaken the date for completion. The fault is entirely mine and I deeply regret that it should have occurred. I realize the inconvenience our oversight must be causing you and will do everything possible to avoid any further delay. I have already given instructions for the work to have priority and the engineers working on the job to be placed on overtime. These arrangements should see the installation completed by next weekend. Yours faithfully 解释 尊敬的先生/小姐, 昨天收到你的来信,抱怨你新家的中央加热系统未按规定时间装好,对此我非常关心。参考较早的通信,我发现我搞错了完成日期。错误完全是我的,对此我非常抱歉。 认识到我们的疏忽给你造成的不便,我们将竭尽全力避免再耽搁。我已指示这项工作优先做并让工程人员加班。这样安排会于下周完成安装。 你诚挚的 英语商务邮件范文2

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General inquiry Dear __________, We are interested in your product of __________in a quantity of __________. Please send us details of your product specifications and price terms for shipment to the port of __________ by the way of__________. We look forward to hearing from you soon. Sincerely, Reply to supplier's quotation Dear __________, Thank you for your message dated__________ Please send us details of your product specifications and price terms for shipment to the port of __________ by the way of __________. We are looking forward to your reply. Sincerely, __________ General Quotation Dear__________, We understand from your information posted on https://www.360docs.net/doc/fd10584209.html, that you are in the market for __________. We are a __________company specializing in exporting__________. We accordingly make the following offer: 1. Product Name: __________ 2. Packing: __________ 3. Quantity: __________ 4. Price: __________ 5. Payment: __________ 6. Shipment: __________ If any of our products are of interest to you, please let us know. We will be happy to give you a quotation upon receipt of your detailed requirements. We look forward to hearing from you soon. Reply to buyer's inquiry

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The very best to you,*带有个人的语感,用在给朋友写信时。 Best wishes,*带有个人的语感,用在给朋友写信时。 表示谢意 谢谢您提醒我们注意此事。 Thank you for calling this matter to our attention *call somebody ' s attention“促使、注意”, 该句多用于受到抱怨时. 非常感谢您给予我们的合作。 Thank you very much for your cooperation 谢谢您提供给我们这样服务的机会。 Thank you for the opportunity to be of service

我们感谢能有这样的机会去... We appreciate this opportunity to... Thank you for this opportunity to... 很高兴和你们保持贸易关系。 It is always a pleasure doing business with you. It is always a pleasure serving you. It is always a pleasure to serve you. 表示歉意 请接受我们诚挚的歉意。 Please aept our sincere apologies. *最后再一次重申,表达自己的歉意。

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英文电子格式及X文[技巧] 英文电子的基本要素是主题、称谓、正文、结尾用语及署名。 电子最重要的部分是主题,假设我们都是很忙的人,在打开阅读时,第一眼看到的就是的主题。所以,主题应当做到言简意赅并突出重要性。英文的主题需要注意不超过35个字母,将位于句首的单词和专有名词首字母大写。比如:Some questions about C++.在比较正式的格式中,需要把每个单词的首字母大写(介词、冠词除外)。 称谓如果是第一次给对方写信,那么称谓最好用“Dear+全名”,这样会让人感觉比较正式。如果对方以非正式口吻来信,我们也可以类似非正式地回复。比如:“Hello/Hi Lillian”。在实际通信中可能遇到不知道对方XX,可以用“Dear+对方头衔”,如“Dear President”,或者“Dear+Sir/Madam”形式。英国人习惯在称呼后加“,”,美国人习惯在称谓后加“:”,有时也可以不加任何标点,是具体情况而定。 在书写正文时,把最重要的事情写在正文最前面或者内容较长时写在第一段。为了让收件人阅读比较舒服,我们需要注意正文结构的美感,段落最好控制在两三段之内。如果一封电子涉及多个信息点,我们可以采用分条目的方法,如符号、小标题、编号来使得想要表达的内容层次清晰。内容应注意单词的拼写、大小写、标点、语法等。所谓以小见大。 结尾语在正文之后添加。注意一般结尾语中只有第一个单词首字母大写而剩余单词都小写,此处与称呼不同。 一般电子: Sincerely, Sincerely yours,

私人电子: Regards, Best wishes, Best regards, With best wishes, Wish best regards, Yours, Cheers, As ever, With love, Affectionately, ...... 在正文最后需要署名,可以写全名,也可以只写名字。需要辨明性别时可以在XX后面注明(Mr./Ms.)。对于咱们中国人,为了区分姓和名,可以把我们的姓的字母全部大写,例如XIONG Lillian.如果写信人代表的是一个组织或部门,应在名字下一行写上自己的职位、所属部门。 中常用词汇: 附件attachment I am attaching the report.我把报告放在了附件中 I've forwarded your to Alice.我已经将你的转发给转发forwarded Alice 保持联系 stay /keep in touch 对方告知决定. Please let me know your decision as soon as possible. 写信给别人时一般常用How are you been recently? 回复别人时一般常用I am happy to receive your .

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Subject: Recommend New Products Dear Sirs: We have recently designed a new product, which is selling very well in our market in China, and we are sure you will be interested in it. We are confident that there is a potential sales prospect in your market as well; therefore, we are pleased to provide you with some samples as well as the price list. We very much look forward to hearing from you. Yours sincerely, Sally Wang Sales Director, Imodel Corp. +886-2-3344-6688 尊敬的先生: 我们最近设计了一项新产品,在中国市场的销售表现十分抢眼,相信您会对它有兴趣。 对于本产品在贵方市场的销售潜力,我们非常有信心;因此,我们非常乐意提供样品以及价目表。 我们期望能够得到您的回复。

王莎莉谨上 爱模股份有限公司 销售主管 +886-2-3344-6688 038 复制贴上好用句 We are pleased to inform you our latest product. 我们很乐意通知您我们的新产品。 We take the advantage of this opportunity to bring your notice. 我们趁此机会通知您。 Please allow us to call your attention to attend our new product conference. 请容许我们告知您新产品发布会的消息。 May we ask your attention to our new product conference. 我们想要告知您新产品发布会的消息。 In reply to your letter of the 5th of April, I have to inform you that our new product has been out on the market. 回复您四月五日的来信,我想要通知您:我们的新产品已经上市了。

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姓名 部门 ___ (注:格式上没行都是顶格写,分段就空一行,内容应简洁明了,表达到位。) 如果你只是抄送给其中一个人的话,那你就写主要收件人的名字。如果是两个人的话,可以把两个人的名字都写上去.例如 dear XX and XX或者你可以直接写 dear all。 在一定程度上可以,但需要注意的是,抄送相对于直接发送本身,约束力会小很多。抄送会给对方产生“我”可以答复也可以不答的印象。 如果公司人想通过抄送来引起上司的重视,自己心里应该掂量一下抄送的事情本身是否足够敏感,能否引起重视。其实,直接发送邮件或者走到对方办公桌前进行面对面的交流,效果会更好。 抄送示例

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开头: Mr. Hemant, 先生 Have a nice day Good day Thanks for your email Thank you very much for your email Thank you for your reply Thanks for your kind support to me first. Thank you for your inquiry. Thank you very much for your kind enquiry to us. Thank you for your order No.2012001 结尾: Your favorable reply will be highly appreciated. We are at your service at all times. Should you have any questions, pls feel free to contact us. Thank you for your attention and looking forward to your prompt reply We look forward to hearing from you soon. We look forward to the opportunity of being of service of you. We hope to hear from you soon we will be waiting for your confirmation We appreciate your comments and looking forward to working together with you soon. I f you have any enquiry and need our help, please don’t hesitate to contact me. Look forward to your further comments soon. 附件: Enclosed is our quotation sheet Enclosed is the proforma invoice, please confirm. The latest catalog enclosed Attached Attachment 报价: your enquiry is having our immediate attention and we hope to make you an acceptable offer in a few days. 我们正在研究你方的询盘几天便可以给你合适的报盘 our best offer is given below We''ll let you have the official offer next Monday. 下星期就给您正式报盘。 还价: this is our rock-bottom price, we cannot make any further concessions 这是我们的最低价,我们不能再让了 Moreover, We''ve kept the price close to the costs of production. 再说,这已经把价格压到生产费用的边缘了。 our price is fixed at a reasonable level我们的价格定的很合理

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