岗位英语机票预订及改签

您好，我想订一张下周六飞往纽约的机票，最好是下午的航班，麻烦帮我

查一下哪个航空公司价格最优惠。

一年有效期的机票价格是多少？

下个去纽约的航班是什么时候？是满舱的吗？

非常感谢，顺便问一句，什么时候开始办理登机手续？

如果我去程选择商务舱，返程选择经济舱，票价是多少？

请把这张票改为商务舱。请问我可以到机场再付费吗？我需要发票。

我可以手提几件行李？

我可以托运几件行李？单件行李限重多少？

麻烦帮我查一下哪个航空公司价格最优惠。

那么机票能不能延期呢？我可以把机票有效期改为1年open吗？

如果我在指定的日期没有登机，会不会收误机费？

我用信用卡支付吧。

你好，我想退掉从纽约到香港的返程机票。

你好，这是我的返程机票，从纽约到香港，请问这张机票可以退票吗？

上午好，我需要订一张去伦敦的机票，请问周六和周日的航班是否还有空

位？请问从纽约到上海的经济舱单程票价是多少？

票价有什么不同吗？

请问可以退票吗？

您好，我要退这张票。

请问这个机票的有效期是多长时间？

如果我去程选择转飞航班，回程选择直飞航班，价格是多少？

我是否可以延期、改签或退票？

顺便问一句，你们什么时候开始办理登机？

顺便问一句，你们什么时候开始办理检入？

好的，我将订11月17号9:30的机票，你能把我放到16号的等候名单中吗？

如果有人退票，就帮我预订上，然后取消17号的航班预订。

回程的话，我想订直飞航班。

我的姓名是Pter Lee,航班号是UA123，12月23日从纽约飞往香港。

你好，我想改一下到达地点，将香港改为北京。

你好，我想把航班日期改签为十月十一日。

我想要改签机票。

我想用支票付款。

你好，我想预定一张从香港到伦敦的单程机票。

我现在还不确定何时回来，既然是半年期有效的机票，这个返程日期就先

空着吧。

要飞行多长时间？

你好，请问有去纽约的转飞航班吗？我要经济舱。

早上好！我想预定一张7月3号从北京飞往纽约的往返机票，经济舱。

我想预定一个去中国上海的机位。

如果7月3号的直飞航班都满员了的话，请帮我预定那天从北京经迈阿密转

飞到纽约的航班。

往返，下个周日回来。

我一个人出行。

那我的机票确认了吗？

我的航班号码是AC232,7月10日上午10点，从ABC机场出发。

我必须确认我预订的机票吗？

我想要一张单程票，请问票价是多少？

顺便问一下，航班什么时候到达香港？

我叫Peter Lee，拨打52378651就能找到我。

下一个航班还有座位吗？

您能把我加到下个航班的等候名单里吗？

请给我订两张去纽约的104次航班的经济舱机票。

我要经济舱的机票。

我要一张6月9日飞往华盛顿的机票。

我要一张本星期日飞往波士顿的头等舱机票。

我想乘坐头等舱。

我想坐上午的航班。

我想5月5日飞往纽约。

我想预订7月5日飞往纽约的机票。

对了，我不想乘坐晚上的航班。

我不能坐上午的航班走。我选择下午的航班。

我想再确定我预订的机票。

我想确定我预订的机票是否已经办妥了。

我想确定我预订的联运航班。

那么我就坐星期一10点30分的航班。

我要一张不定期的头等返程票。

我打算在纽约中途停留。

我需要一个成套服务，包括机票和住宿。

我想吧这张票换成头等舱。

对不起，这件行李我不托运。

我想坐在飞机前排。

我没申报的东西

我会在机场柜台拿机票。

您好，我想订两张今天到北京的104次航班的机票。

迈克，我们会在机场的大厅里等你。

我要一个靠窗的座位。

你好，我想预订一张10月30日飞往香港的机票。

打扰一下，我刚刚错过了航班，请问我可以改签机票吗？

上午好，我之前买了一张CA938次航班的机票，明天上午9:30飞往伦敦。但不幸的是，我明天有非常紧急的事情要处理，请问您可以帮我改签到7月14号的CA937次航班吗？

哦，我明白了。请问退票要收费吗？

我为什么要支付这么多？

非常感谢，我了解了很多关于退票方面的知识。这是我的机票和退票费。9号和10号商务舱和头等舱还有座位，您要不要选择升舱？

9月6日上午的航班经济舱都已经满员，商务舱还有座位，但您要补上差价

420美元。您看您选择升舱，还是看看其他的航班？

9月6日上午的航班座位已满，但下午的航班还有座位，如果可以，就帮您更改了，这是您最后一次的免费改签机会。

抱歉，此机票是不能退款的，但是您可以更改航班信息。

抱歉，您购买的机票是特价机票，是不能退票的。

不好意思，先生，从香港飞往纽约的航班每周只有周二、周四、周六有，您看周四或者周六行吗？

不客气，请在飞机起飞前一小时到达机场。

从香港国际机场起飞的时间是下午6点钟。

到时候您确定了返程日程，请提前跟我们确认，我们可以免费为您改2次。对不起，我们不接受支票。

法航，新加坡航空和中国航空都有优惠价，最便宜的是新加坡航空的航班，香港机场下午6点起飞，经停新加坡3小时，伦敦当地时间早上8点到达。

飞机起飞前半个小时开始登机，您必须在出发前45分钟或1小时到机场。飞机上午九点从ABC机场出发，飞行时间大概是9个小时。

可以告诉我您的姓名，护照号和电话号码吗？

好的，我已经帮您把航班改签到了12月5日的上午，您还可以免费再改签1

次。

很抱歉，我们已经免费为您改签过2次了，这次的改签要收费100美元。

或者您当天可以直接到机场碰碰运气，如果有乘客没来的，您可以作为候补登机。

价格差不多，直飞的往返机票价格是550美元，转飞的是530美元。

所以，我建议您定一个较晚的日期。

是的，您可以延期，改签或退票，但都要收费。

可以再告诉一遍您的姓名吗？请拼读一下。

李先生，您是用信用卡支付的，退款只能打到您的信用卡中，预计3个月后到账。

您的机票是有效期是半年，如果要退票，我们要收取150美元的退票费。您的姓名、航班日期和航班号，谢谢！

您想什么时候出行？

您想什么时候回来？

您介意中途停留吗？还是选择直飞航班？

您用现金还是信用卡付款？

飞机起飞的时间是11月16日（周五）的上午9:30，祝您旅途愉快。

请稍等，让我查一下是否还有座位。不好意思，周六的航航班票全都订出去了。

请提供您的卡号、卡背面的三位数，以及卡的有效期。

您什么时候回来？

请问，您哪天回来？

从纽约到上海的经济舱单程票价是830美元。

请问您的信用卡是visa还是master？请提供您的卡号，卡背面的三位数，以及卡的有效期。

如果您已经确定了回程日期，我就帮您更改了，这是您最后一次的免费改签机会。

上午和下午各有1趟航班，请问您要乘哪一班？

机票有效期是三个月，您可以免费改期两次。

如果您要改签日期，需要在起飞前12小时与我们联系改期，否则是要收误机费是，所以，建议您可以定一个较晚的日期。

晚上好，这里是ABC旅行社，有什么能帮到您？

我们可以免费为您改2次日期。

请稍等，嗯，下午的直航航班都没有优惠，价格都差不多，不过我们有一些比较便宜的转飞航班。

先生，不好意思，我们的系统必须要先制定一个返程日期，不用担心，没有关系的，到时候您确定了返程日期，请提前确认，我们可以免费为您改2次。

香港机场下午6点起飞，经停新加坡3小时，伦敦当地时间早上8点到达。星期五上午11:30我们有一次航班，可以吗？

行李限额30公斤，包括托运行李和手提行李在内。

有两次航班，分别是上午9点和晚上6点出发，都在迈阿密转机。

早上好！联合航空公司，有什么能帮到您？

直飞的往返机票价格是550美元，转飞的是530美元。

祝您旅途愉快，李先生。

最近这条航线的票很紧张，从8号一直到15号的经济舱都已订满，9号到10号商务舱和头等舱还有座位，您要不要选择升舱？

让我看看有什么（航班）……是的，中国航空公司在3月28日晚上7点半有一班飞机。您要乘坐吗？

单程还是往返？

往返还是单程？

您想乘坐什么舱？经济舱、商务舱还是头等舱？

您选择经济舱、商务舱还是头等舱？

有没有人跟您同行？

您一个人出行吗？

好的，请给我一分钟查查价格以及是否有票。不错，还有一些空位。航班上午11:30起飞，到达纽约的时间是当地时间下午6:40。票价是780美元，要帮您订一张吗？

请在起飞前一小时到达机场。

请问您的航班号码？

您乘坐的是经济舱，对吗？

10月1日，我们有好几个由纽约飞往香港的航班。

十月一日我们碰巧有一架波音757,3:40出发，您觉得可以吗？

十月一日我们有好几班从纽约飞往北京的航班，您乘哪班？

李先生，记住航班号是CH306，,8号登机口，香港国际机场。还有，起飞前一小时开始办理登记手续。

感谢选乘我们的航班，祝您旅途愉快！

您想哪天飞？

我们周一有一趟航班。请稍等，让我查一下那天是否有座。非常抱歉，那天的航班已预订完了。

李先生，下一次航班在9月13日周二上午9:30起飞，要为您订个座位吗？李先生，您预订了一张9月13日上午9:30飞往波士顿的807次航班的机票，对吗？

李先生，如果有取消，我将通知您，再见。

有几个人和您一起出行？

我们每周有三班飞往纽约的航班，周一，周三和周五，周一和周五的航班是直飞航班，周三的航班在迈阿密经停。您想什么时候飞纽约呢？

我确信下星期六有一航班飞往纽约，您要乘坐吗？

我帮您查看一下，请稍等。您想要商务舱还是想要经济舱的？

请出示您的机票和护照。

李先生，很抱歉，机票上打印好的字是改不了的，根据我们的规定，如果乘客想改签航班、日期、航线或者名字，要对其机票进行退票处理。也就是说，您必须再另购一张机票。

是的，您必须支付135美元的退票费。

这是最少的退票费了。如果您今天12:00之后退票，您必须支付270美元的退票费。

根据我们的规定，如果乘客在飞机起飞前48小时内要求退票，退票费是原始费用的10%。

李先生，这是您的收据，再见。

你好，我想预订一张从香港到纽约的单程机票。最好是下午的航班，麻烦帮我查一下哪个航空公司价格最优惠。不知道周六或周日的航班还有没有空位？顺便帮我看一下直飞和转飞的经济舱价格分别是多少。

我的姓名是Pter Lee,航班号是UA123，12月6日从纽约飞往香港。我想改一下到达地点，将香港改为北京。不知道要不要收费？如果要的话，我可以到机场再付费吗？我需要发票。

如果7月3号的直飞航班都满员了的话，请帮我预定那天从北京经迈阿密转飞到纽约的航班。同时，请能把我放到7月3日的直飞航班等候名单中，如果有人退票，就帮我预订上，然后取消转飞的航班预订。回程订直飞航班。

请问这个机票有效期是多长时间？可以延期、改签或者退票吗？我现在还不确定返程日期，如果有效期时间有半年或一年的话，这个日期就先空着吧。对了，如果我指定的日期没有登机，会不会收误机费？还有行李可以托运几件，单件行李有限重吗？

Hello,I`d like to make a reservation to New York next Saturday,An afternoon flight would be better.please check which airline offers the best price.

What`s the price for the ticket with one year validity?

When is the next flight to New York?Is it full?

Thank you very much.By the way,when should I check in?

If I want business class for the departure flight,and economy class for the return flight,how much would that cost?

Please change this ticket to business class.Can I pay at the airport?I need the invoice.

How many hand-carry bags can I take?

How many pieces of hand-carry luggage can I carry with me?

How many pieces of luggage can I check in?What`s the weight limit for one piece of luggage? Please check which airline has the lowest fare.

Can I extend the validity period of the ticket?Can I have it changed to one year open?

Will there be any no-show penalty if I miss the flight that day?

I`ll pay by credit card.

Excuse me,I want to cancel my return flight from New York to Hong Kong.

Excuse me,this is my return flight ticket from New York to Hong Kong.Is this ticket refundable.

Good morning.I need to book a plane ticket to London.Are there any tickets on Saturday or Sunday? What`s the economy fare for one way trip from New York to Shanghai?

Is there any difference in price?

Can I have a refund on this flight?

Excuse me,I`d like a refund on this ticket.

How long will this ticket be valid?

If I want connecting departure flight and direct return flight,what would the price be?

Can I extend the validity,change or cancel the flight?

By the way,when do you start boarding?

By the way,when do you start check-in?

OK,I will take the 9:30 flight on november 17th.Can you also put me on the waiting list for the flight on 16th?If anyone cancels his ticket,please book that one and cancel the 17th flight for me.

I want a non-stop return flight.

My name is Peter Lee,and the flight number is UA123,from New York to Hong Kong on December 23rd.

Hello,I want to change the destination from Hong Kong to Beijing.

Hello,I want to have the flight changed to October 11th.

I`d like to chang my flight.

I`d like to pay by check.

Hello,I`d like to book a one-way ticket from Hong Kong to London.

I`m not sure when to return.Since the ticket is valid for six months,just leave the return date open. How long is the flight?

Hello,do you have any connecting flight to New York?I need an economy ticket.

Good morning.I`d like to book a flight from Beijing to New York on July 3rd,round-trip,economy class.

If the direct flight on July 3rd is fully booked,please book a connecting flight from Beijing to New York on that day,and change planes at Miami.

How long do I need to wait during the transfer?

I`d like to make a plane reservation to Shanghai,China.

Round trip,returning the following Sunday.

I`m traveling alone.

Is my ticket confirmed?

My flight number is AC232,leaving ABC airport at 10:00 in the morning on July 10th.

Do I have to confirm my plane reservation?

I want a one way ticket.May I ask how much?

By the way,when does the flight arrive in Hong Kong?

My name is Peter Lee.You can reach me at 52378651.

Are there seats available one the next flight?

Can you add me to the waiting list on the next flight?

Please book me two economy class seats on Flight 104 to New York.

I want to go economy.

I`d like to book a flight to Washington for the ninth of June.

I`d like a first class ticket to boston for this Sunday.

I`d like to travel first class,please.

I`d like a morning flight.

I`d like to fly to New York on the fifth of May.

I`d like to make a reservation to New York for July 5th.

By the way, I don`t want an evening flight.

I can`t go by the morning flight,I prefer the afternoon flight.

I`d like to reconfirm my plane reservation.

I`d like to make sure my plane reservation is in order.

I`d like to confirm my connecting flight reservation.

Then I`ll take the 10:30 flight on Monday.

I want a first class open return flight,please.

I`m going to stopover in New York.

I want a package deal including airfare and hotel.

I`d like to change this ticket to first class.

Sorry,I won`t check this baggage in.

I`d like to sit in the front of the plane.

I have nothing to declare.

I`ll pick up the ticket at the airport counter.

Hello,I`d like two seats on today`s Flight 104 to Beijing.

Mike,we will wait for you in the lobby of the airport.

I`d like to have a seat by the window.

Hello,I want to book a ticket to Hong Kong for October 30th.

Excuse me,I have just missed the plane,Can I change my ticket?

Good morning,I have bought a ticket on Flight CA938,flying to London at 9:30 tomorrow morning.But unfortunately,I have something very urgent to do tomorrow.Could you please help me change it to Flight CA937 on July 14th?

Oh,I see.Do I have to pay for the cancellation?

Why should I pay so much?

Thank you very much.I have learnt a lot about refunding.Here is my ticket and the money for cancellation.

The business and first class are still available on 9th an 10th.Do you want to upgrade?

Economy class in the moring of September 6th is fully booked,but business class is still available.You`ll have to pay 420USD to upgrade your flight.Do you want it upgrade,or check the other flights?

The flight in the morning of September 6th is fully booked.But we have a flight available in the afternoon.If it is OK with you,I can change the flight for you.This would be your last modification for free.

I`m sorry.This ticket is not refundable,but you can modify the flight details.

Sorry,this ticket is just a special offer.It`s not refundable.

I`m sorry,sir.The flights from Hong Kong to New York are only available on Tuesday,Tursday ang Saturday.How about Tursday or Saturday?

You`re welcome.Please arrive at the airport one hour before departure.

The departure time from Hong Kong International Airport is 6pm.

When you decide when to return,confirm the date with us in advance.we can change it twice for you for free.

Sorry, we don`t accept checks.

Air France,Singapore airlines and Air China have special offers.Singapore Airlines offers the lowest price.the plane leaves Hong Kong at 6pm,stops over in singapore for 3 hours,and arrives in London at 8am local time.

The boarding starts 30 minutes before takeoff.You have to be there forty-five minutes or an hour before the departure.

The plane leaves ABC Airport at 9 o`clock in the morning.and the flight duration is about nine hours. May I have your name,passport number and telephone number?

OK,I`ve changed your flight to the morning one on December 5th.You can have it changed one more time for free.

I`m sorry.We`ve changed it twice for you for free.This time we will change you 100 USD.

Or you can try your luck at the airport that day.If some passenger doesn`t show up,a seat will become available and you can buy a ticket.

The prices are almost the same.Round-trip direct flight is 550 USD,and connecting flight is 530 USD.

So,I suggest you choose a later date.

Yes,you can extend the validity,change or cancel the flight,But there will be service charges.

May I have your name again?And spell it,please.

Mr.Lee,you paid by credit card and we can only transfer the refund to your credit card.You`ll receive it in three months.

Your ticket is valid for six months.If you want to refund it.We`ll charge you 150USD.

Your name,flight date and flight number,please.

When would you like to fly?

When would you like to return?

Do you mind a stopover?Or would you prefer a direct flight？

Would you like to pay in cash or by credit card?

The plane leaves at 9:30am,Friday,November 16th.Have a nice trip.

Just a moment,please.Let me check whether there`re seats available.I`m sorry.The flight on Saturday is already fully booked.

May I have your card number,the three digits on the back of the card and its validity.

When will you come back?

On which day will you return?

Economy fare for one way trip from New York to Shanghai is 830USD.

What kind of credit card do you use?Visa or MasterCard?May I have your card number,the three digits on the back of the card and its validity.

If you`ve decided on the return date.I`ll change it for you.This is your last modification for free.

There are two flights one in the morning and one in the afternoon.Which one do you want to take?

The ticket will be valid for three months and you can change the date twice for free.

If you want to change the date.please contact us 12 hours before takeoff.Otherwise,there will be a no-show penalty.I suggest you choose a later date.

Good evening.ABC Travel Agency.What can I do for you？

We can change the date for you twice,free of charge.

A moment,please.Well,there is no discount for non-stop flights in the afternoon.The prices are almost the same.But we have some low-cost connecting flights.

I`m sorry,sir.Our system requires a return date.Don`t worry,there won`t be any problem.When you decide the date,you can confirm it with us in advance.We can change it twice for you for free.

The plane leaves Hong Kong at 6pm,stops over in singapore for 3 hours,and arrives in London at

8am local time.

We have one flight at 11:30 in the morning of Friday.Is that OK?

The weight limit of luggage is thirty kilograms,inculding check-in luggage and hand-carry luggage. There are two conecting flights at 9am and 6pm.Both will stop in Miami for transfer.

Good morning,United Airlines.What can I do for you?

The round-trip ticket is 550 USD for direct flight,and 530 USD for connecting flight.

Enjoy your flight,Mr.Lee.

This flight is selling very well these days.The economy class is fully booked from 8th to 15th.The business and first class are still vailable on 9th to 10th.Do you want an upgrade?

Let me see what`s available.Yes,Air China has a flight on march 28th at 7:30 in the evening.Will you take it?

One way trip or round trip?

Will this be round trip or one way?

How would you like to fly?Economy?Business?Or first class?

Would you prefer economy,business or first class?

Will anyone be traveling with you?

Are you traveling alone?

OK,please give me one minute while I check price and availability.Good!There are several seats still avilable.The flight departs at 11:30 AM and arrives in New York at 6:40PM local time.The price is

780USD.Shall I book it for you?

Please arrive at the airport one hour before departure.

May I have your flight number,please?

You`re flying economy class.Is that right?

We have several flights from New York to Hong Kong on October 1st.

We happen to have a boeing 757 leaving at 3:40 on October 1st.Is it all right with you?

We have several flights from New York to Beijing on October 1st.Which on will you take?

Mr.Lee,remember the flight number is CH306 at gate No.8,Hong Kong International Airport.One more thing check-in time is an hour before take-off.

Thank you for flying with us.Hope you have a nice trip.

When do you want to fly?

We have a flight on Monday.Just a moment,please.Let me check whether there`s seats available.I`m sorry.We are fully booked for that day.

Mr.Lee,the next available flight leaves at 9:30 Tuesday morning,September 13th.Shall I book you a seat?

Mr.Lee,you have reserved a ticket on Flight 807 to Boston at 9:30am on September 13th.Is it correct?

Mr.Lee,I will notify you if there is cancellation.Good bye.

How many people will be traveling with you?

We have three flights to New York weekly:Monday,Wednesday and Friday.The flights on Monday and Friday are direct and the one on Wednesday has a stopover in Miami.When would you like to fly to New York?

I`m sure there`s a flight to New York next Saturday.Will you take it?

I will check for you.Please wait a moment.Do you like a business ticket or an economy one?

Please show your ticket and passport.

Mr.Lee,I`m sorry to tell you that we cannot change any flight details.According to our

regulations,when a passenger wants to change his flight,date,route or his name,his ticket will be

considered canceled.That is to say,you have to buy another ticket.

Yes,you have to pay 135USD for the cancellation.

That`s the least amount for the cancellation.If you cancel your ticket later than 12 o`clock,you have to pay 270USD.

According to our regulations,if a passenger asks for a refund of his ticket within 48 hours before departure,the cancellation fee is 10% of the original fare.

According to our regulations,if a passenger asks for a refund of his ticket within 48 hours before departure.he has to pay much more.The cancellation fee would be 50% of the original fare.

Mr.Lee,here is the receipt.Good bye.

Hello,I`d like to book a one-way ticket from Hong Kong to New York.An faternoon flight would be better.Can you check which airline offers the lowest fare?Are there any seats available on Saturday or Sunday?I would also like to know the prices for direct and connecting flights,economy class.

My name is Peter Lee,and the flight number is UA123,from New York to Hong Kong on December

6th.I want to change the destination from Hong Kong to Beijing.Is there any service change?If yes,can I make the payment at the airport?I need the invoice.

If the direct flight on July 3rd is fully booked,please book a connecting flight from Beijing to New York on that day,and change planes at Miami.Meanwhile,please put me on the waiting list for the direct flight on July 3rd.If anyone cancels his ticket,please book that one and cancel the concecting flight for me.And I want a non-stopt return flight.

How long will this ticket be valid?Can I extend the vaildity,change or cancel the flight?I`m not quite sure about the return date now.If the ticket will be valid for six mouths or one year,just leave the date open.One more thing,if I don`t show up on the fixed date,will there be any no-show penalty?And How many pieces of luggage can I check in?Is there any limit on the weight of one bag?