riverbed 安装配置手册

Steelhead Appliance

Installation and Configuration Guide Version 3.0

August 2006

Riverbed T echnology

501 Second St., Suite 410

San Francisco, CA 94107

Fax: 415.247.8801

Web: https://www.360docs.net/doc/e21547924.html, Phone: 415.247.8800

? 2003-2006 Riverbed Technology, Incorporated. All rights reserved.

Riverbed, the Riverbed logo, and Steelhead are trademarks and registered trademarks of Riverbed Technology, Incorporated in the

United States and other countries.

Linux is a trademark of Linus Torvalds in the United States and in other countries. Microsoft, Windows, Windows NT, Windows 2000, Outlook, and Windows Internet Explorer are trademarks or registered trademarks of Microsoft Corporation in the United States and in other countries. UNIX is a registered trademark in the United States and in other countries, exclusively licensed through X/Open

Company, Ltd.

Parts of this product are derived from the following software:

Apache ? 2000-2003. The Apache Software Foundation. All rights reserved.

Boost Software ? 2003 All rights reserved.bsdstr.c ? 1998 Todd C. Miller (https://www.360docs.net/doc/e21547924.html,ler@https://www.360docs.net/doc/e21547924.html,). All rights reserved.

Busybox ? Eric Andersen

Expat ? 1998, 1999, 2000 Thai Open Source Software Center Ltd. and Clark Cooper ? 2001, 2002 ethtool ? 1998 by David S. Miller (GNU General Public License)

Google Performance Tools ? Google, Inc. All rights reserved.

Less ? 1984-2002 Mark Nudelman Libevent ? 2000-2002 Niels Provos. All rights reserved.

LibGD, Version 2.0 licensed by https://www.360docs.net/doc/e21547924.html,, Inc.

Libtecla ? 2000, 2001 by Martin C. Shepherd. All rights reserved.

Linux Kernel ? Linus Torvalds (CentOS Linux 2.6.9-34 EL Kernel)login 2003 distributed by Comodo Trustix Limited

malloc 1998 by Poul-Henning Kamp, The FreeBSD Project

md5, https://www.360docs.net/doc/e21547924.html, ? 1995 University of Southern California, ? 1991-2, RSA Data Security, Inc. my_getopt.{c,h} ? 1997, 2000, 2001, 2002, Benjamin Sittler. All rights reserved.

NET-SNMP ? 1989, 1991, 1992 by Carnegie Mellon University. All rights reserved.

OpenSSH, ? 2002 Nils Nordman. All rights reserved.OpenSSL ? 1998, 1999, 2000 Thai Open Source Software Center Ltd. & Clark Cooper ? 2001, 2002

pam ? 2006 Thorsten Kukuk, ? 1996-2002 Andrew G. Morgan (GNU General Public License)

pam_radius by John D. Polstra, The Free BSD Project (GNU General Public License)pam_tacplus by John D. Polstra, The Free BSD Project (GNU General Public License)

ptmalloc by Wolfram Gloger, The Free BSD Project (GNU General Public License)

sSMTP ? Mark Ryan, Hugo Haas, Christoph Lameter, and Dave Collier-Brown syslogd by The Free BSD Project (GNU General Public License)

Vixie-Cron ? 1988,1990,1993,1994 by Paul Vixie. All rights reserved.

Zile ? 1997-2001 Sandro Sigalam ? 2003 Reuben Thomas. All rights reserved.Zlib ? 1995-2002 Jean-loup Gailly and Mark Adler

This product includes software developed by the University of California, Berkeley and its contributors. This product is derived from the RSA Data Security, Inc. MD5 Message-Digest Algorithm.

For detailed copyright and license agreements or modified source code (where required), see the Riverbed Technical Support site at https://www.360docs.net/doc/e21547924.html, . Certain libraries were used in the development of this software, licensed under GNU Lesser General Public License, Version 2.1, February 1999. For a list of libraries, see the Riverbed Technical Support site at https://www.360docs.net/doc/e21547924.html, .

Other product names, brand names, marks, and symbols are registered trademarks or trademarks of their respective owners.

The content of this manual is furnished on a RESTRICTED basis and is subject to change without notice and should not be construed as a commitment by Riverbed Technology, Incorporated. Use, duplication, or disclosure by the U.S. Government is subject to restrictions set forth in Subparagraphs (c) (1) and (2) of the Commercial Computer Software Restricted Rights at 48 CFR 52.227-19, as applicable.

Riverbed Technology, Incorporated assumes no responsibility or liability for any errors or inaccuracies that may appear in this book. Part Number

PUB-00002-300

Contents

C

ONTENTS

Introduction (7)

About This Guide (7)

Types of Users (7)

Organization of This Guide (7)

Document Conventions (8)

Hardware and Software Dependencies (9)

Ethernet Network Compatibility (9)

SNMP-Based Management Compatibility (10)

Antivirus Compatibility (10)

Additional Resources (10)

Online Notes (11)

Related Riverbed Documentation (11)

Online Documentation (12)

Related Reading (12)

Safety Guidelines (12)

Contacting Riverbed (12)

Internet (12)

Technical Support (13)

Documentation (13)

Chapter 1Overview of the Steelhead Appliance (15)

Overview of the Steelhead Appliance (15)

Definition of Terms (15)

Bypass Mode (16)

New Features (17)

Version 3.0 (17)

Upgrading from Version 2.1 to Version 3.0 (19)

Upgrading from Version 1.2 to Version 2.1 (20)

Technical Specifications (24)

Environmental Specifications (27)

S TEELHEAD A PPLIANCE I NSTALLATION AND C ONFIGURATION G UIDE 3

Steelhead Appliance Status Lights and Ports (27)

Model 100, 200 (28)

Model 500, 510, 1000, 1010, 2000, 2010 (28)

Model 520, 1020, 1520, 2020 (29)

Model 3000, 3010, 5000, and 5010 (29)

Model 3020, 3520, 5520, and 6020 (30)

Bypass Card Status Lights (30)

Two-Port Gig-E Bypass Card-A (31)

Two-Port Gig-E Bypass Card-B (32)

Two-Port Fast-Ethernet Bypass Card (32)

Four-Port Copper Gig-E Bypass Card (33)

Two-Port Fiber Gig-E Bypass Card (34)

Chapter 2Installing and Configuring the Steelhead Appliance (35)

Choosing a Network Deployment (36)

Checking Your Inventory (37)

Preparing Your Site for Installation (38)

Required Tools and Equipment (38)

Completing the Configuration Checklist (39)

Steelhead Appliance Ports (40)

Interface Naming Conventions (40)

Powering On the Steelhead Appliance (40)

Connecting to the Steelhead Appliance (41)

Configuring In-Path Steelhead Appliances (43)

Before You Begin (43)

The Configuration Wizard (43)

Connecting the Steelhead Appliance to Your Network (47)

Verifying Your Connections (48)

Connecting to the Management Console (49)

Verifying Your Configuration (50)

Configuring Out-of-Path Steelhead Appliances (51)

Before You Begin (51)

Connecting the Steelhead Appliance to Your Network (54)

Configuring the Client-Side Appliance (54)

SMB Signing and Windows Performance (56)

Enabling the Secure-CIFS Feature (57)

Disabling SMB Signing Using Active Directory (58)

Chapter 3Troubleshooting Installation Problems (61)

Common Problems Summary (61)

Problem: Number of Errors on an Interface is 4294967295 (64)

Description of Problem (64)

Solution (64)

Similar Problems (65)

4 C ONTENTS

S TEELHEAD A PPLIANCE I NSTALLATION AND C ONFIGURATION G UIDE 5 C ONTENTS

Problem: Only The Network Connection

Lights Are Illuminated (65)

Description of Problem (65)

Solution (65)

Similar Problems (65)

Problem: Power Light Comes on Briefly, and Then Fades (65)

Description of Problem (65)

Solution (65)

Similar Problems (65)

Problem: Steelhead Appliance Blocks

Traffic When Switching To Bypass Mode (65)

Description of Problem (65)

Solution (66)

Similar Problems (66)

Problem: Steelhead Appliance Boots Briefly,

and Then Reboots (66)

Description of Problem (66)

Solution (66)

Similar Problems (66)

Problem: Steelhead Appliance Boots,

Displays the Login Prompt, and Then Reboots (66)

Description of Problem (66)

Solution (66)

Similar Problems (67)

Problem: Steelhead Appliance Does Not Boot (67)

Description of Problem (67)

Solution (68)

Similar Problems (68)

Problem: Steelhead Appliance Does Not Boot

and is Beeping (68)

Description of Problem (68)

Solution (68)

Similar Problems (69)

Problem: Steelhead Appliance Does Not

Come Out of Bypass Mode (69)

Description of Problem (69)

Solution (69)

Similar Problems (69)

Problem: Power Light Comes on Briefly, and Then Fades (70)

Description of Problem (70)

Solution (70)

Similar Problems (70)

Glossary (71)

Index (75)

6 C ONTENTS

I

NTRODUCTION Introduction

In This Introduction Welcome to the Steelhead Appliance Installation and Configuration Guide. Read this introduction for an overview of the information provided in this guide and for an understanding of the documentation conventions used throughout. This introduction contains the following sections:

“About This Guide,” next

“Hardware and Software Dependencies” on page9

“Ethernet Network Compatibility” on page9

“SNMP-Based Management Compatibility” on page10

“Antivirus Compatibility” on page10

“Additional Resources” on page10

“Safety Guidelines” on page12

“Contacting Riverbed” on page12

About This Guide

The Steelhead Appliance Installation and Configuration Guide describes how to install and configure the Steelhead appliance.

Types of Users This guide is written for storage and network administrators with familiarity

administering and managing networks using Common Internet File System

(CIFS), Hypertext Transport Protocol (HTTP), File Transfer Protocol (FTP), and

Microsoft Exchange.

Organization of This Guide The Steelhead Appliance Installation and Configuration Guide includes the following chapters:

Chapter 1, “Overview of the Steelhead Appliance,” provides definitions for common terms, new features, upgrade instructions, technical and

environmental specifications, and a description of the status lights for the Steelhead appliance.

S TEELHEAD A PPLIANCE I NSTALLATION AND C ONFIGURATION G UIDE 7

Chapter 2, “Installing and Configuring the Steelhead Appliance,”

describes how to install and configure the Steelhead appliance.

Chapter 3, “Troubleshooting Installation Problems,” describes how to troubleshoot specific installation problems.

A glossary of terms follows the chapters, and a comprehensive index directs you to areas of particular interest.

Document Conventions This manual uses the following standard set of typographical conventions to introduce new terms, illustrate screen displays, describe command syntax, and so forth.

Convention Meaning

italics Within text, new terms and emphasized words appear in

italic typeface.

boldface Within text, commands, keywords, identifiers (names of

classes, objects, constants, events, functions, program

variables), environment variables, filenames, Graphical User

Interface (GUI) controls, and other similar terms appear in

bold typeface.

Courier Information displayed on your terminal screen and

information that you are instructed to enter appear in

Courier font.

KEYSTROKE Keys that you are to press appear in uppercase letters in

Helvetica font.

< >Within syntax descriptions, values that you specify appear in

angle brackets. For example:

interface

[ ]Within syntax descriptions, optional keywords or variables

appear in brackets. For example:

ntp peer [version ]

{ }Within syntax descriptions, required keywords or variables

appear in braces. For example:

{delete | upload }

|Within syntax descriptions, the pipe symbol represents a

choice to select one keyword or variable to the left or right of

the symbol. (The keyword or variable can be either optional

or required.) For example:

{delete | upload }

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I NTRODUCTION

Hardware and Software Dependencies

The following table summarizes the hardware and software requirements for the Steelhead appliance.

Ethernet Network Compatibility

The Steelhead appliance supports the following types of Ethernet networks:

Ethernet Logical Link Control (LLC) (IEEE 802.2 - 2002)

Fast Ethernet 100 Base-TX (IEEE 802.3 - 2002)

Gigabit Ethernet over Copper 1000 Base-T and Fiber 1000 Base-SX (LC

connector) (IEEE 802.3 - 2002)

The Primary port in the Steelhead appliance is 10 Base-T/100, Base-TX/1000,

and Base-T/SX Mbps (IEEE 802.3 -2002). (The Primary port on the Model 100,

200 is Fast Ethernet only.)

In-path Steelhead appliance ports are 10/100/1000 Base-TX or Gigabit

Ethernet 1000Base-T/SX (IEEE 802.3 – 2002) (depending on your order).

The Steelhead appliance supports Virtual Local Area Network (VLAN)

Tagging (IEEE 802.1Q - 2003). It does not support the Cisco InterSwitch Link

(ISL) protocol.

All copper interfaces are auto-sensing for speed and duplex (IEEE 802.3 -

2002).

The Steelhead appliance auto-negotiates speed and duplex mode for all data

rates and supports full duplex mode and flow control (IEEE 802.3 – 2002).

The Steelhead appliance with a Gigabit Ethernet card supports Jumbo Frames

on in-path and primary ports Riverbed Component Hardware and Software Requirements Steelhead Appliance 19 inch (483 mm) two or four-post rack. (The

Model 100, 200 does not require a rack.)

Steelhead Management Console, Steelhead Central Management Console Any computer that supports a Web browser

with a color image display.

The Management Console has been tested with

Mozilla Firefox version 1.0.xand 1.5.x and

Microsoft Internet Explorer version 6.0x.

NOTE: Javascript and cookies must be enabled

in your Web browser.

SNMP-Based Management Compatibility

The Steelhead appliance supports a proprietary Riverbed Management

Information Base (MIB) accessible through Simple Network Management

Protocol (SNMP). Both SNMP v1 (RFCs 1155, 1157, 1212, and 1215) and SNMP

v2c (RFCs 1901, 2578, 2579, 2580, 3416, 3417, and 3418) are supported, although

some MIB items may only be accessible through SNMPv2.

SNMP support allows Steelhead appliance to be integrated into network

management systems such as Hewlett Packard OpenView Network Node

Manager, BMC Patrol, and other SNMP-based network management tools.

Antivirus Compatibility

The Steelhead appliance has been tested with the following antivirus software

with no impact on performance:

Network Associates (McAfee) VirusScan v7.0.0 Enterprise on the server

Network Associates (McAfee) VirusScan v7.1.0 Enterprise on the server

Network Associates (McAfee) VirusScan v7.1.0 Enterprise on the client

Symantec (Norton) AntiVirus Corporate Edition v8.1 on the server

The Steelhead appliance has been tested with the following antivirus software

with moderate impact on performance:

F-Secure Anti-Virus v5.43 on the client

F-Secure Anti-Virus v5.5 on the server

Network Associates (McAfee) NetShield v4.5 on the server

Network Associates VirusScan v4.5 for multi-platforms on the client

Symantec (Norton) AntiVirus Corporate Edition v8.1 on the client

Additional Resources

This section describes resources that supplement the information in this guide.

It contains the following sections:

“Online Notes,” next

“Related Riverbed Documentation” on page11

“Online Documentation” on page12

“Related Reading” on page12

10 I NTRODUCTION

S TEELHEAD A PPLIANCE I NSTALLATION AND C ONFIGURATION G UIDE 11

I NTRODUCTION

Online Notes The following online file supplements the information in this manual. It is

available on the Riverbed Technical Support site at https://www.360docs.net/doc/e21547924.html, .

Please examine this file before you begin the installation and configuration

process. It contains important information about this release of the Steelhead

appliance.

Related Riverbed Documentation You can access the complete document set for the Steelhead appliance from the Documentation Set CD :

Steelhead Management Console User’s Guide describes how to manage and

administer a Steelhead appliance using the Management Console.

Steelhead Central Management Console User’s Guide describes how to install,

configure, and administer a network made up of multiple Steelhead

appliances using the Steelhead Central Management Console

Steelhead Appliance Command-Line Interface Reference Manual is a reference

manual for the Steelhead command-line interface. It lists commands,

syntax, parameters, and example usage.

Steelhead Appliance Deployment Guide describes how to deploy the

Steelhead appliance in complex network environments (for example,

environments using Web Cache Communication Protocol (WCCP), Policy

Based Routing (PBR), and Layer-4 switches).

Model 520, 1020, 1520, and 2020 Troubleshooting Guide describes how to

troubleshoot these systems.

Riverbed Copy Utility Reference Manual describes how to install and deploy

the Riverbed Copy Utility (RCU). The RCU is an optional utility of the

Steelhead appliance that copies, mirrors, and transparently prepopulates

data. You can download the RCU from the Riverbed Technical Support

site located at https://www.360docs.net/doc/e21547924.html,/support .

Steelhead Appliance Quick Installation Guide describes how to quickly install

and configure the Steelhead appliance in English and foreign languages.

Bypass Card Installation Guide describes how to install the bypass cards in

the Steelhead appliance.

Rack Installation Guide describes how to install the Steelhead appliance in a

standard Telco-type rack (all models except the 520, 1020, 1520, 2020, and

3020).

Maintenance Guide describes how to replace disk drives, power supply

units, and fans in the Steelhead appliance.

Online File Purpose

_.txt Describes the product release and identifies fixed

problems, known problems, and workarounds.

This file also provides documentation information

not covered in the manuals or that has been modified since publication.

Online Documentation The Steelhead appliance documentation set is periodically updated with new information. To access the most current version of the Steelhead appliance documentation and other technical information, consult the Riverbed Technical Support site located at https://www.360docs.net/doc/e21547924.html,.

Related Reading To learn more about network administration, consult the following books:

Microsoft Windows 2000 Server Administrator’s Companion by Charlie Russell and Sharon Crawford (Microsoft Press, 2000)

Common Internet File System (CIFS) Technical Reference by the Storage Networking Industry Association (Storage Networking Industry

Association, 2002)

TCP/IP Illustrated, Volume I, The Protocols by W. R. Stevens (Addison-Wesley, 1994)

Internet Routing Architectures(2nd Edition) by Bassam Halabi (Cisco Press, 2000)

Safety Guidelines

Follow the safety precautions outlined in the Safety and Compliance Guide when installing and setting up your equipment.

IMPORTANT: Failure to follow these safety guidelines can result in injury or damage to the Steelhead appliance. Mishandling of the Steelhead appliance voids all warranties. Please read and follow safety guidelines and installation instructions carefully.

Many countries require the safety information to be presented in their national languages. If this requirement applies to your country, consult the Safety and Compliance Guide. The guide contains the safety information in your national language. Before you install, operate, or service the Steelhead appliance, you must be familiar with the safety information for the Steelhead appliance. Refer to the guide if you do not clearly understand the safety information in the Steelhead appliance documentation set.

Contacting Riverbed

This section describes how to contact departments within Riverbed.

Internet You can find out about Riverbed products through our Web site at

https://www.360docs.net/doc/e21547924.html,.

12 I NTRODUCTION

S TEELHEAD A PPLIANCE I NSTALLATION AND C ONFIGURATION G UIDE 13

I NTRODUCTION

Technical

Support

If you have problems installing, using, or replacing Riverbed products, call 1-87-RIVERBED (1-877-483-7233) in the United States and Canada or +1 (415) 247-7381 outside the United States.Documentation We continually strive to improve the quality and usability of our

documentation. We appreciate any suggestions you may have about our

online documentation or printed materials. Send documentation comments to techpubs@https://www.360docs.net/doc/e21547924.html, .

14 I NTRODUCTION

S TEELHEAD A PPLIANCE I NSTALLATION AND C ONFIGURATION G UIDE 15

1 - O VERVIEW OF THE

S TEELHEAD A PPLIANCE CHAPTER 1Overview of the Steelhead

Appliance

In This Chapter This chapter provides an overview of common terms, new features, upgrade

instructions, technical and environmental specifications, and a description of

the status lights in the Steelhead appliance. This chapter includes the following

sections:

“Overview of the Steelhead Appliance” next

“New Features” on page 17

“Upgrading from Version 2.1 to Version 3.0” on page 19

“Upgrading from Version 1.2 to Version 2.1” on page 20

“Technical Specifications” on page 24

“Environmental Specifications” on page 27

“Steelhead Appliance Status Lights and Ports” on page 27

“Bypass Card Status Lights” on page 30

Overview of the Steelhead Appliance

The Riverbed Optimization System (RiOS) is the software that powers the

Steelhead appliance and the Steelhead Central Management Console. With the

Steelhead appliance, you can solve a range of problems affecting Wide Area

Networks (WANs) and application performance, including:

Insufficient WAN bandwidth

Inefficient transport protocols in high-latency environments

Inefficient application protocols in high-latency environments

Definition of Terms The following terms are used to describe features, attributes, and processes in the Steelhead appliance:

Optimization . The process of increasing data throughput and network

performance over the WAN using the Steelhead appliance. An optimized connection exhibits bandwidth reduction as it traverses the WAN.

Scalable Data Referencing (SDR). The proprietary algorithms that allow

an arbitrarily large amount of data to be represented by a small number of

references to the Steelhead appliance data store. As data flows through

the Steelhead appliance, all Transmission Control Protocol (TCP) traffic is

mapped onto references to data that is stored on either side of the network

link. SDR increases WAN network performance and decreases consumed

bandwidth.

Auto-discovery. The process by which a Steelhead appliance determines

if another appliance is receiving the data for a particular TCP connection.

When a second Steelhead appliance is found, the two appliances work

together to optimize the connection. By default, auto-discovery is applied

to all IP addresses and the ports which are not secure or interactive.

Fixed-Target. Fixed target rules directly specify out-of-path Steelhead

appliances near the target server that you want to optimize. You

determine which servers you would like the Steelhead appliance to

optimize (and, optionally, which ports), and add fixed-target rules to

specify the network of servers, ports, and out-of-path Steelhead

appliances to use.

Pass-Through. Pass-through describes WAN traffic that traverses the

network unoptimized. You define pass-through rules to exclude subnets

from optimization. Traffic is also passed through when the Steelhead

appliance is in bypass mode. Pass-through might be due to in-path rules

or because the connection was established before the Steelhead appliance

was put in place or before the Steelhead service was enabled.

Bypass. The Steelhead appliance is equipped with a bypass card to

prevent a single point of failure. If there is a serious problem with the

Steelhead appliance or it is not powered on, it goes into bypass mode and

the traffic is passed through unoptimized.

Failover. You can deploy redundant Steelhead appliances in your

network to ensure optimization continues if there is a failure in one of the

Steelhead appliances. You can enable failover support in the Steelhead

Management Console (Management Console) or you can use the

Steelhead command-line interface (CLI).

Bypass Mode The Steelhead appliance is equipped with one of the following types of

network interface bypass cards (depending on your order):

Two-Port Gigabit-Ethernet Bypass Card-A

Two-Port Gigabit-Ethernet Bypass Card-B

Two-Port Fast Ethernet Bypass Card

Four-Port Copper Gigabit-Ethernet Bypass Card

Two-Port Fiber Gigabit-Ethernet Bypass Card

NOTE: The Model 100, 200 has built-in Fast-Ethernet (10/100/1000) bypass capability.

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S TEELHEAD A PPLIANCE I NSTALLATION AND C ONFIGURATION G UIDE 17

1 - O VERVIEW OF THE

S TEELHEAD A PPLIANCE For detailed information about bypass card status lights, see “Bypass Card

Status Lights” on page 30.

If there is a serious problem with the Steelhead appliance or it is not powered

on, it goes into bypass mode to prevent a single point of failure. If the Steelhead

appliance is in bypass mode, you are notified in the following ways:

The Intercept/Bypass status light on the bypass card is triggered. For

detailed information about bypass card status lights, see “Bypass Card

Status Lights” on page 30.

The Welcome page of the Management Console displays Critical in the

Status bar.

Simple Network Management Protocol (SNMP) traps are sent.

The event is logged to system logs (syslog ).

Email notifications are sent (if you have set this option).

When the fault is corrected, new connections that are made receive

optimization; however, connections made during the fault are not. To force all

connections to be optimized, enable the kickoff feature. Generally, connections

are short lived and kickoff is not necessary. For detailed information about

enabling the kickoff feature, see the Steelhead Management Console User’s Guide .

When the Steelhead appliance is in bypass mode the traffic passes through

uninterrupted. Traffic that was optimized might be interrupted, depending on

the behavior of the application-layer protocols. When connections are

restored, they succeed, although without optimization.

In an out-of-path deployment, if the Steelhead appliance fails, the first

connection from the client fails. After detecting that the Steelhead appliance is

not functioning, a Steelhead ping channel is setup from the client-side

Steelhead appliance to the server-side Steelhead appliance. Subsequent

connections are passed through unoptimized. When the Steelhead ping

succeeds, processing is restored and subsequent connections are intercepted

and optimized.

For detailed information about the Steelhead ping command, see the Steelhead

Appliance Command-Line Interface Reference Manual .

New Features

The following section describes the new features in RiOS v3.0.

Version 3.0The following features are available with v3.0:

QoS Enforcement. RiOS v3.0 provides Quality of Service (QoS) policy

control and enforcement for all traffic flowing through a Steelhead

appliance from the LAN to the WAN. A guaranteed quality of service if

provided for each class of traffic stream, allows priority among various

classes, and properly distributes excess bandwidth among the various

classes. Policies such as low latency priority queuing, and guaranteed or

maximum bandwidths ensure that critical traffic, such as Voice over IP

(VoIP), has the protection and performance it needs.

NFS-Application Streamlining. RiOS v3.0 provides dramatic acceleration

for Network File Service (NFS) operations over wide area networks

(WANs). A variety of uses cases ranging from copy operations to opens

and saves within CAD or CAM applications are accelerated. NFS

optimization includes, prefetching, read-aheads, and write pre-

acknowledgements headline the NFS optimizations.

Agent-less CIFS Pre-Population. RiOS v3.0 includes an improved facility

for proactively warming Steelhead appliance data stores with contents

from remote file shares. Using the Management Console, proactive

warming can be initiated on a real-time or scheduled basis. You no longer

need to install a server-side agent for data store warming. Contents from

file shares residing on Windows, Network Appliance, or EMC servers can

be pushed to a Steelhead data store, eliminating the cold hit that occurs

when the Steelhead appliance has not seen the data before.

Improved CIFS Optimizations. RiOS v3.0 provides additional

improvements for a number of Windows file sharing applications and

use-cases, such as Solidworks and Windows XP service Pack 1.

PFS (Proxy File Service) v3.0. Proxy File Service (PFS) has been updated

with RiOS v3.0. PFS provides continuous access to remote file data during

WAN disruptions and provides high speed local file delivery with

automated origin server replication. PFS v3.0 includes improvements in

the areas of manageability and scalability. With PFS v3.0 you no longer

need to install the Riverbed Copy Utility (RCU) on the Windows server—

all the RCU functionality is embedded in the Steelhead appliance,

simplifying configuration and management of PFS shares.

Asymmetric Route Detection. A prerequisite to Steelhead appliances

optimizing TCP flows is that all packets for each TCP connection must

pass through the same pair of Steelhead appliances. This is a requirement

for packets traveling in both directions across the WAN. However, in

asymmetric networks where a client request traverses a different network

link than the server response, the packets traveling in both directions

might not always pass through each Steelhead appliance. RiOS v3.0

includes an intelligent scheme for detecting asymmetric routing

environments, reporting when the problem is found, and automatically

passing through traffic for subsequent connections. The result is better

visibility and interoperability for environments with asymmetric routes.

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S TEELHEAD A PPLIANCE I NSTALLATION AND C ONFIGURATION G UIDE 19

1 - O VERVIEW OF THE

S TEELHEAD A PPLIANCE Client-side Connection Forwarding . While asymmetric route detection

helps identify problems, client-side connection forwarding takes it a step

further by allowing optimization in environments where asymmetric

routing occurs on the client-side. In addition, client-side connection

forwarding provides interoperability for environments that utilize per-

packet load balancing. The combination of server-side and client-side

connection forwarding plus asymmetric route detection streamlines

Steelhead appliance deployments in the most complex network

environments.

Netflow Export . RiOS v3.0 provides the ability to export real-time flows

from a Steelhead appliance to a third party Netflow collector. From the

Netflow collector, you can view byte counts by port, per source or

destination IP address, or from a specific interface. You can obtain traffic

views for optimized and pass-through traffic separately or aggregated,

and top-talker and listener tallies from a Netflow v5 compatible collector.

New Reporting and Statistics . RiOS v3.0 provides dramatic

improvements in the area of visibility and reporting for device and global

monitoring. Key improvements include:

Port and Application Auto-Discovery . All TCP traffic flowing through

a Steelhead appliance is inspected and detected ports are automatically

added to the management system reporting facility. Each port is labeled

with the name of common applications associated with the ports.

Pass-through Traffic Statistics . Port and application byte count

statistics are provided for all TCP traffic that is passed through the

Steelhead appliance unoptimized. You can view how much and what

type of traffic is optimized versus unoptimized traffic via the Steelhead

appliance.

Performance Statistics by QoS Class . The QoS feature in RiOS v3.0

delivers the ability to view performance reports by traffic class. Class

traffic reporting including bytes and packets sent versus bytes and

packets dropped, enables you to view how QoS shapes the traffic to

enforce configured policies.

Per Link Round Trip Time (RTT) and Loss Rate Statistics . Network

link health and performance are an important characteristic when

identifying and troubleshooting network and application performance

problems. RiOS v3.0 provides the ability to view the RTT and loss rate percentage for a given set of Steelhead appliance peers.

Upgrading from Version 2.1 to Version 3.0

This section describes how to upgrade the Steelhead appliance software from

v2.1 to v3.0. These instructions assume you are familiar with the Steelhead

appliance, the Steelhead Command-Line Interface (CLI), and the Management Console.

IMPORTANT: You do not have to clear the data store before performing a software

version upgrade.

1.Connect to the Management Console on each Steelhead appliance.

To upgrade from v2.1

to v3.0

2.Go to the Setup: Upgrade Software page and choose one of the following

options:

URL. Type the URL that points to software image in the text box.

Local File. Browse your file system and select the software image.

3.Click Install Upgrade.

NOTE: If you upgrade to v3.0 and clear the data store while running v3.0, you will not

be able to downgrade to a previous version of the software without clearing the data

store again.

Upgrading from Version 1.2 to Version 2.1

The following section describes how to upgrade from v1.2 to v2.1. Version 2.1

interoperates with v1.2. These instructions assume you are familiar with the

Steelhead appliance, the CLI, and the Management Console.

IMPORTANT: V ersion 2.1 is backward compatible with v1.2.6 software. If you are

running v1.2.5 or lower, you must upgrade to v1.2.6 before you upgrade to v2.1.

IMPORTANT: Do not clear the data store before performing a software upgrade.

The following upgrade instructions assume that you have a network of 10

Steelhead appliances (Steelhead-1 through Steelhead-10). Initially, you will

upgrade three Steelhead appliances (Steelhead-1 through Steelhead-3).

20 1 - O VERVIEW OF THE S TEELHEAD A PPLIANCE

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