旅馆新管理系统用户操作说明手册

玖玖连锁酒店管理系统用户操作说明手册说 明 书 约 定本说明书对一些格式、规范作了约定，操作者应该熟悉以下约定，方便对说明书内容的理解。

格式约定：附注：本说明书仅供参考，可能因版本不同，有所差异，请以实际所用软件为准。

选择房号对应的复选框目录第1章系统基础...............................................................................................................................................................................1-1§1.1基础概念...............................................................................................................................................................................1-1§1.2主单介绍...............................................................................................................................................................................1-2§1.3基本标识...............................................................................................................................................................................1-3§1.3.1宾客状态.................................................................................................................................................................1-3§1.3.2客房状态.................................................................................................................................................................1-4§1.4基础操作...............................................................................................................................................................................1-4§1.4.1登录..........................................................................................................................................................................1-4§1.4.2房态查询.................................................................................................................................................................1-7§1.5公共信息.............................................................................................................................................................................1-10第2章预订接待...............................................................................................................................................................................2-1§2.1快捷主单...............................................................................................................................................................................2-1§2.1.1预订..........................................................................................................................................................................2-1§2.1.2入住..........................................................................................................................................................................2-2§2.1.3联房..........................................................................................................................................................................2-6§2.1.4同住..........................................................................................................................................................................2-8§2.1.5续住........................................................................................................................................................................2-10§2.1.6换房........................................................................................................................................................................2-11§2.1.7租赁........................................................................................................................................................................2-12§2.2预订......................................................................................................................................................................................2-14§2.2.1散客预订...............................................................................................................................................................2-14§2.2.2预订列表...............................................................................................................................................................2-15§2.2.3可用房分析 ..........................................................................................................................................................2-17§2.2.4档案管理...............................................................................................................................................................2-18§2.2.5会员管理...............................................................................................................................................................2-21§2.3散客入住.............................................................................................................................................................................2-21§2.3.1预订转入住 ..........................................................................................................................................................2-21§2.3.2登记入住...............................................................................................................................................................2-22第3章财务处理...............................................................................................................................................................................3-1§3.1快速结账...............................................................................................................................................................................3-1§3.2主单处理...............................................................................................................................................................................3-3§3.2.1查询..........................................................................................................................................................................3-3§3.2.2主单..........................................................................................................................................................................3-4§3.2.3入账..........................................................................................................................................................................3-5§3.2.4冲账..........................................................................................................................................................................3-7§3.2.5调整..........................................................................................................................................................................3-8§3.2.6转账........................................................................................................................................................................3-11§3.2.7联房结账...............................................................................................................................................................3-13§3.2.8结账........................................................................................................................................................................3-14§3.2.9撤销结账...............................................................................................................................................................3-16§3.3入账......................................................................................................................................................................................3-16§3.4账务查询.............................................................................................................................................................................3-17第4章小商品管理 ..........................................................................................................................................................................4-1§4.1基础设置...............................................................................................................................................................................4-1§4.1.1仓库设置.................................................................................................................................................................4-1§4.1.2类别设置.................................................................................................................................................................4-2§4.1.3商品设置.................................................................................................................................................................4-2§4.2商品管理...............................................................................................................................................................................4-3§4.2.1商品入账.................................................................................................................................................................4-4§4.2.2账目查询.................................................................................................................................................................4-5§4.3库存管理...............................................................................................................................................................................4-6§4.3.1商品入库.................................................................................................................................................................4-6§4.3.2商品出库.................................................................................................................................................................4-9§4.3.3库存维护.................................................................................................................................................................4-9§4.3.4库存盘点...............................................................................................................................................................4-10§4.3.5库存调整...............................................................................................................................................................4-12§4.4查询统计.............................................................................................................................................................................4-13§4.4.1入库统计...............................................................................................................................................................4-13§4.4.2出库统计...............................................................................................................................................................4-13§4.4.3进出库汇总 ..........................................................................................................................................................4-14第5章客房中心...............................................................................................................................................................................5-1§5.1房态管理...............................................................................................................................................................................5-1§5.2拾物遗失登记......................................................................................................................................................................5-1§5.3租赁/借用管理 ....................................................................................................................................................................5-2§5.3.1物品设置.................................................................................................................................................................5-2§5.3.2租赁类别设置........................................................................................................................................................5-3§5.3.3物品租赁.................................................................................................................................................................5-4第6章夜审管理...............................................................................................................................................................................6-1第7章报表中心...............................................................................................................................................................................7-1第8章系统维护...............................................................................................................................................................................8-1§8.1门店设置...............................................................................................................................................................................8-1§8.2人员及权限设置..................................................................................................................................................................8-2§8.2.1人员设置.................................................................................................................................................................8-2§8.2.2角色与权限设置....................................................................................................................................................8-4§8.3系统参数设置......................................................................................................................................................................8-6§8.3.1工具栏设置 ............................................................................................................................................................8-6§8.3.2消费类型维护........................................................................................................................................................8-7§8.3.3调整理由维护........................................................................................................................................................8-8§8.3.4营业代码维护........................................................................................................................................................8-9§8.4系统日志.............................................................................................................................................................................8-10§8.5用户管理.............................................................................................................................................................................8-10第1章系统基础§1.1基础概念玖玖连锁酒店管理系统是一个功能齐全、操作简便、覆盖酒店各部门职能的前后台一体化集成系统，它适用于经济快捷连锁型酒店，能迅速、快捷的处理酒店的基本管理业务。