Can we call you at your office NO YES RECENT PHOTOGRAPH
职场英语口语话题：询问面试结果
★频道为友整理的《职场英语⼝语话题：询问⾯试结果》，供⼤家参考学习。
⾯试结果我还是不能雇佣你。
I have to say I can’t offer you the job.For example:A: I have to say I can't offer you the job.我还是不能雇佣你。
B: That's all right. Thank you for your time.没关系，谢谢您花费时间来⾯试我。
你有问题要问吗？Do you have any questions you want to ask?Is there anything you want to know?For example:A: Do you have any questions you want to ask?你有问题要问B: When will I know your decision?我何时能知道你们的决定？现在我们还不能给你答复。
We can't let you know our decision.For example:A: We can't let you know our decision.现在我们还不能给你答复。
B: I am willing to wait until you have come to a decision.我会耐⼼等待您的决定。
我们如何把结果通知你呢？How can we contact you about our decision?How can we notify you about our decision?For example:A: How can we contact you about our decision?我们如何把结果通知你呢？B: You can reach me in my office at this number 88684776 during the day.你可以在⽩天打电话到我办公室，号码是88684776。
商务英语认证一级k口语答案
Situation: You two meet for the first time. Exchange greetings and get acquainted.Zhang Xiaoqiang: May I sit here?Judy Smith: Yes, please.Zhang Xiaoqiang: Another raining day, isn’t it?Judy Smith: Does it rain like this all year long in Nanchang?Zhang Xiaoqiang: No, no. Only for a couple of months. It’s called “plum rainsseason.” It’s bad for the tourists though. Are you a tourist?Judy Smith: No, I came on a business trip to inspect some orange orchards tosee if there exists the possibility of starting a joint venture here. Zhang Xiaoqiang: Are you the secretary?Judy Smith: What made you think so?Zhang Xiaoqiang: You are so young and charming.Judy Smith: I’m the Production Manager of Sunrise Juice in California.Zhang Xiaoqiang: Incredible! No kidding!Judy Smith: Too much said about me. What about you, the young and charming gentleman?Zhang Xiaoqiang: I’m a cashier of Minsheng Bank Nanchang Branch. May I ask your name please?Judy Smith: Judy Smith. Just call me Judy. And you?Zhang Xiaoqiang: My name is Zhang Xiaoqiang.Judy Smith: Can I call you Zhang Xiao?Zhang Xiaoqiang: No, no. Chinese names don’t work that way. Contrary to English names, we Chinese put family name first, given name after. SoXiaoqiang is fine.Judy Smith: Xiaoqiang, nice talking with you.Zhang Xiaoqiang: The same to me, Judy.Song Nan: Since we are new to each other, I’d like to introduce ou r company to you. Rex White: Go ahead. I’m all ears.Song Nan: Our company is a Sino-Italian joint venture established in the year 2,000, a happy and effective marriage, I should say, which combines the latestfashion and design in Italy with cheap raw materials and labor in China. Rex White: You are doing good business, I suppose?Song Nan: You said it. What can beat shoes with good design and quality but reasonable prices? While our competitors have been forced to reduceproduction, we’ve been producing t o our full capacity to meet the highdemand of both domestic and overseas market.Rex White: Are you making footwear for men, women or children?Song Nan: Mainly for men and women, which account for 80% of our output.Children’s shoes consuming the leftov er bits and pieces of material takeup the rest 20%. We are especially proud of our women’s footwear.Rex White: What merits do they have?Song Nan: You must have often heard women complaining that the shoes are killing them. You’ll never hear such complai nt from women wearing our shoesthanks to the superior and scientific designing. That’s why they are sopopular with so many women customers. Actually we have numerousloyal customers who only buy our brand of shoes for their footwear.. Rex White: That’s r eally something. I heard the other day a number of footwear companies sponsored a race for women with high-heeled shoes on.What’s the outcome?Song Nan: Century Footwear won the first place. Some participants bruised their ankles, others broke the shoe heels. Our player reached the finish first,intact for herself and shoes.Rex White: What a crazy race! That’s pretty hard for the women participants.Song Nan: But no lack of volunteers. Do you know what the prize was? A pair of Century shoes!Ms. X: Hello, Haidelberg Press. Can I help you?Zhang Sheng: Hello. I’m calling to inquire about a late delivery. We have ordered some spare parts for fixing the printing machine, but till now weh aven’t received the order yet. As a result, we had to stop production.Could you put me through to the manager of your ShipmentDepartment?Ms. X: Yes, of course.(After putting him through, no one receives the call.) I’m sorry, sir, I’m afraid the man ager is not in the office at the moment.Would you like to leave him a message?Zhang Sheng: All right. Please tell him “Zhang Sheng from the PurchasingDepartment in Xunchi Printing Co., Shanghai, China called to inquireabout the late delivery of the spare parts ordered to repair our printingmachine. We are awaiting his quick reply.” Please give him themessage as soon as possible. It’s so urgent. You see, we can’t resumeproduction without fixing the printing machine with these parts.Ms. X: I can unde rstand, sir. I promise I’ll let him know at the earliest possible time. Zhang Sheng: Thanks a lot. Good-bye!Ms. X: You are welcome. Bye!Sample DialogueMr. Gilbert: Hello. Miles Trading Co., Ltd. Can I help you?Ma Ying: Hello. I’d like to speak to the Manager Mr. Gilbert, please.Mr. Gilbert: Speaking.Ma Ying: Good morning, Mr. Gilbert. This is Ma Ying, Secretary of theQicai/Seven Color Children Garments from China. Our Sales Managerwould like to make an appointment with you to discuss the contract onchildren garments you are going to order from us.Mr. Gilbert: That’s fine. Let me check my schedule. Wait a minute… I’ll be available next Tuesday afternoon and Thursday morning. Let’s make it Tuesdayafternoon then.Ma Ying: Tuesday afternoon? If I’m not mistaken, our sales manager will be on a business trip to Shanghai. He is scheduled to come back on Wednesday.Maybe next Thursday will suit us both.Mr. Gilbert: You are right. So I’ll go to your office at 9:00 o’clock sharp next Thursday morning for the discussion.Ma Ying: It’s settled. We’ll be awaiting you. Have a good day!Mr. Gilbert: Have a good day!Zhao Yang: Hello. Mr. Browning. I’m asking on behalf of my company whether the 500 air conditioners we’ve ordered are ready for shipment.David Browning: I was about to inform you about this. I’m very sorry to tell you that we are now out of stock of the make you ordered. You see, there isan exceptional high demand for air conditioners due to theprolonged hot weather during this season.Zhao Yang: That’s too bad. We are running out of stock.David Browning: The further supply will be available by the end of this month. If you could wait until then, we would deliver promptly the goods youneed.Zhao Yang: Still 20 days to wait? That’ll be too long. We’ll miss the best selling season by then.David Browning: Would you consider similar electric items we have recentlyprodu ced? As one of our regular customers…Zhao Yang: Sorry to interrupt you. Is the quality as good as the items we’ve been ordering?David Browning: Even better! Since you are one of our regular customers, you will be able to earn a special discount of 2% plus immediate shipment. Zhao Yang: Sounds great! But I’ve to consult my boss before I can give you a positive answer.5Cue Card ASample DialogueLi Fang: Barbara, would you like to try this dish?Barbara: Um, delicious. I like this sweet a nd sour taste. What’s this dish called?Li Fang: “Yu xiang rou si” in Chinese or Fried Pork Slices with Fish Flavor, a very popular dish in Sichuan cuisine.Barbara: I like Chinese food very much. Actually I’m eager to learn to make a Chinese dish or two i f it isn’t too difficult.Li Fang: No, not so difficult as you expected. First, you prepare the ingredients: pork, green pepper, carrot, fungus all shredded, Chinese onion and ginger finelychopped; sugar, vinegar, soy sauce, salt and starch mixed together. Last butnot least is the thick-broad-bean sauce, a local product of Sichuan whichgives this dish its unique flavor.Barbara: Where can I get this Sichuan-made sauce?Li Fang: Don’t worry. It can be easily obtained in any supermarket here in Beijing.When the above preparation is done, we are coming to the cooking stage.Heat the wok on the stove, pour some oil, put the pork in first and stir. Next,put in the broad-bean sauce, Chinese onion and ginger. When you smell thefragrance, put in the vegetables and keep stirring. Finally pour in the mixedsauce.Barbara: Now the dish is ready to serve. Red and bright in color, sweet, sour and spicy in taste, we can enjoy the tender pork with rich fish flavor. I can’t waitto have a try.Li Fang: You’ll make a go od cook.Sample DialogueAgent: What can I do for you, sir?Guo Mingde: This is the United Airlines, right?Agnet: Yeah.Guo Mingde: I’d like to book one sea t to Boston on a flight leaving sometime before next Wednesday.Agent: I’m afraid you can’t fly non-stop, sir. You’ll have to change flight in Los Angeles.Guo Mingde: No problem.Agent: There’s a flight leaving Guangzhou next Tuesday at 11:30 a.m.Guo Mingde: That’s fine with me.Agent: Your name, please?Guo Mingde: Guo Mingde, G-U-O, M-I-N-G-D-E.Agent: Would you prefer first class or economy?Guo Mingde: Economy, please.Agent: The exact air fare is ￥4657.Guo Mingde: Here you are.Agent: Here is your ticket and your change. Have a nice trip.Guo Mingde: Thank you very much indeed.want to know when he can start to workAndy Zhou: Won’t you sit down, Mr. Chen?Chen Ping: Thank you. I came in answer to your ad for a salesman.Andy Zhou: What qualifications do you have for department store work?Chen Ping: I worked in a small department store last winter vacation, and my undergraduate major is business administration.Andy Zhou: In what department did you work?Chen Ping: Men’s Shoes.Andy Zhou: We don’t ha ve any vacancies there at the moment. Do you happen to know anything about sporting items?Chen Ping: Well, I’m a big sports fan, if that’s any qualification.Andy Zhou: Sounds great. Suppose an angry customer came to complain about a broken badminton racket he had just bought, how would you deal withit?Chen Ping: I think, in the first place, I should receive him politely and try my best to calm him down. Next I examine the racket to see if it’s really thecase. Then I ask to see the receipt to check if it was bought in our storeand if it is still under warranty. If it is, I’ll make a sincere apology firstand replace with a new pair.Andy Zhou: It seems you’ll make a good salesman. When are you able to start to work?Chen Ping: Right away. Tomorrow if you’d like.Andy Zhou: You mean you’re immediately available? OK. However, we naturally want to interview the other applicants before we make any finaldecision. We’ll call you.Chen Ping: Thank you, sir! I hope to hear from you soon.8Cue Card ASample DialogueGucci Rico: I’d like to speak to Mr. Liu Xing, please.Liu Xing: Speaking. Who’s calling, please?Gucci Rico: This is Gucci Rico from Starlight Shopping Mall, Italy.Liu Xing: Hello, Mr. Rico. How’ve you been? The silk blouses and scarves are making good profits for you, I suppose?Gucci Rico: I’m fine, but the silk products are not.Liu Xing: Did anything go wrong?Gucci Rico: When the goods arrived, we found the packing boxes were damaged and looked as if they had been broken open in transit. Quite a few blouseswere crushed or stained and cannot be sold as new articles in our shops.Furthermore, we found that forty scarves had been stolen. We will faxyou a written complaint with a list of the damaged and missing articlesattached, and the consignment will be put aside until we receive yourinstructions.Liu Xing: This is quite unexpected. We apologize for the inconvenience it has caused you. Would you ple ase return the whole consignment to us and we’ll askthe shipping company to inspect the damage so that they can arrangecompensation. From our previous transactions, you will realize that thissort of problem is quite unusual. I hope this incident will not affect ourbusiness relationship.9Cue Card ASample DialogueMartin Keil: Owen, come to my office if you can spare a minute.Owen Bennett: Yes, Mr. Keil. What’s up?Martin Keil: I’d like to know your opinion on the two possib le suppliers of vacuum cleaners.Owen Bennett: To start with, I see no difference regarding the performance of these two. But the Pigeon vacuum cleaner makes a bigger noise than theSeagull make.Martin Keil: Yeah, I agree with you there. Yet the Seagull make is bulky—taking up much space and awkward to move while the pigeon make is morecompact and easy to handle.Owen Bennett: Have you taken the prices into account, Mr. Keil?Martin Keil: Seagull cleaners are 20% higher in price than the Pigeon ones since the former are more famous by brand name.Owen Bennett: Personally, I think the price of Pigeon make is more attractive and competitive.Martin Keil: It’s really hard to make a decision between the two, isn’t it?Owen Bennett: I’d like to give my pre ference to Pigeon cleaners. Although they havea bigger noise when working, people can put up with it because itusually takes them only 10 to 15 minutes to do the cleaning. Smallsize is a big advantage when you consider Chinese homes can’t affordtoo much space for a bulky vacuum cleaner. When it comes tocompetitiveness, lower price always wins when customers decide onsimilar products.Martin Keil: I’m convinced, young man. We’ll place an order for Pigeon cleaners then.商务英语口语部分重点presentation(重点)-11. Why and how do people proceed with small talk after exchanging greetings in a business circumstance?Function of small talkProper topics for small talkImproper topics for small talkWhen meeting old or new customers or business partners, people seldom get directly down to business after exchanging greetings because that might be thought too business like, cold and abrupt. Both parties need a bit warming-up.So they resort to small talk, talking about impersonal topics such as weather, food, local impression, etc.，among which, the safest and most popular topic is weather. People like talking about weather for it offends nobody, yet it affects everybody’s life. It is of great concern to business people who travel a lot. Whenever they come to a new place, the first thing they notice is the weather difference.Besides weather, you can talk about local food, people or places of interest. But be sure not to touch upon sensitive political or religious issues especially when your stand is at odds with your partner. If you do, amid heated discussion, you might lose your head, lose your temper and worst of all, lose the customer!Therefore, be careful with the choice of the topics for small talk. A congenial chat may pave your way to further business discussion while improper small talk may ruin your business opportunity.2. Introduce your company to the potential customers at a trade fair.Making self introduction —you are a sales representative of ABCCompanyLine of products of your company in Company’s Show BoothAdvantages of your productsSample Talk:Hello, everybody! Welcome to ABC Company’s Show Booth1!I’m a sales representative of ABC Company. Let me introduce our company to you. Please ask any questions at any time.Starting its operation2 in 1991, ABC has become a leading company in wire and cable industry. We have thousands of wire and cable products covering infrastructure3, automotive4, audio/video, computer networking, communication, medical and a lot more.The biggest advantage of our products is that they are environmentally friendly5 since our wire and cable are all free of lead and cadmium. For networking cable, we are the only Chinese company that is able to produce Cat 5E 25 pair cable and today we are OEM6 to more than ten big brands in networking and LAN cable markets.I’m confident you’ll not regret using our products.Notes:1. booth: small, usually temporary, stall where goods are sold or displayed at a market, a fair or an exhibition摊位；展台2. operation: the work or activities done by a business, organization etc.公司营运；业务活动3. infrastructure: stock of fixed capital equipment in a country (for example, roads, railways, power-stations, water supply, etc) 基础设施；基础机构（国家的固定基本设备，如公路，铁路，发电站，供水装置等）4. automotive: of automobile汽车的；自动机车的5. environmentally friendly: not damaging to the environment环保的6. OEM: original equipment manufacturer, a factory turning out products for other firms to sell under the latter’s brand names贴牌生产商3How would you respond to/deal with the following situations in using the telephone?The person wanted on the phone is not available.You receive a call of emergency.You receive a call of complaint.Sample TalkIn the first situation1, when the person wanted on the phone is not availab le2, it won’t do3 just to say “He is not in at the moment” and hang up4. You should ask the caller if he or she would like to leave a message. This not only makes it easier for future contact5, but also impresses6 the caller with good image of your company.When you receive a call of emergency7, you should be eager to8 help and try your best9 to ease10 the caller’s worries and vexations11 by promising to take action12 to solve13 the problem. Never grudge14 sentences of care for you can not convey15 your concern by means of expression or gesture16 on the phone. This is not only out of etiquette, but can lay a good foundation in building up good relations for future business success.When you receive a call of complaint17, what you can do is to explain18 the reason calmly19 and sincerely20. If the caller is very angry with what has happened,the most effective way to appease21 him is to promise22this won’t happen again. Upon hearing this, the caller would feel rather mean if he pursues23 the matter any further.Notes:1. situation: set of circumstances or state of affairs, especially at a certain time情况，状况，形势2. available: able to be seen, visited or talked to可会见的，可与之交谈的3. it won’t do: it is not proper这样做不行，这样做不合适4. hang up: end a telephone conversation by replacing the receiver挂断电话5. future contact: communication in the future将来联系或交往6. impress: have a favourable effect on somebody给予某人深刻印象7. emergency: sudden serious event or situation requiring immediate action紧急事件；紧急情况8. eager to: keen; full of interest or desire热心的；热切的9. try your best: do all that you can全力以赴；竭尽全力10. ease: relieve from pain, anxiety, discomfort, etc减轻或消除痛苦，忧虑，不适等11. vexation: state of being annoyed or worried烦恼；忧虑12. take action: do something in response to what has happened采取行动；行动起来13. solve: find a way of dealing with a difficulty, problem, etc解决（困难，问题等）14. grudge: do or give something very unwillingly勉强做某事或给某物，舍不得15. convey: express what you are thinking or feeling without stating it directly表达;传达, 转达16. gesture: expressive movement of a part of the body, especially the hand or head 姿势；手势17. complaint: a written or spoken statement of dissatisfaction投诉；申诉18. explain: give a reason for something说明某事物的原因或理由；解释19. calmly: quietly and without excitement, nervous activity, or strong feeling镇定地；平静地20. sincerely: genuinely; in a way that is honest and true, and based on what you really feel and believe真诚地；诚挚地21. appease: make somebody or something quiet or calm, usually by making concessions or by satisfying demands使某人或某事物安静或平息22. promise: tell someone that you will definitely do something or that something will happen许诺；答应23. pursue: continue trying to ask about, find out about a particular subject追究；追查4Please talk about some of the appointment etiquette in the west.Showing respect for western cultural customsKnowing the name and title of the person you want to meetKeeping the appointmentThe scheduling1 of appointment is very important in western culture.If you want to visit somebody or invite somebody for a business interview, the best way is to make an appointment with him in advance, because most westerners often keep a strict personal schedule. They welcome neither unexpected visitors nor abrupt invitations. Usually they keep three schedules: one for daily events, one for weekly planning, and one for long term planning. They live and work according to the schedules. Making an appointment shows our respect for this cultural custom in the way we are asking him to fit our meeting in their time allotment2 instead of intruding3 rudely.Before making an appointment, you must know the full name and title of the person you want to meet or invite. If necessary, you can check with his secretary. All the appointments should be double-checked for accuracy. The time, place, names of the participants should be verified4.Attaching great importance to punctuality, westerners won’t change the appointment at will5. Never find excuses such as a traffic jam, since you should have thought about that and started much earlier. However, once such a thing happens, you should inform the other party immediately so as not to keep them waiting. This is the most basic common sense for appointment etiquette6. Apology afterwards is not encouraged for it will result in the displeasure of your partner. In general, it is very impolite for you to fail to keep an appointment. So it’s advisable that you’d better keep the appointment once you’ve made it.Notes:1. schedule: arrange something for a certain time为某事安排时间2. allotment: action or amount of time, money, etc given as a share of what is available分配；分派3. intrude: put oneself into a place or situation where one is unwelcome or unsuitable打搅；侵扰4. verify: check; make sure that something is true or accurate证实；核对5. at will: as one pleases随意；任意6. etiquette: the formal rules for polite behaviour in society or in a particular group礼节；礼仪5. What are the proper ways to inform the business partner the alteration you are making to the plan or arrangement?Obtain the consent of the business partner.Make an apology if the change is due to your conduct.Inform the business partner in person..Sample TalkIt often happens one has to make changes to the plan or arrangement previously1 made. When this occurs, you should inform the business partners concerned as soon as possible, explain in detail the reasons for the changes of the plan and try to obtain the understanding and consent2 of the other party.Always remember civility3 costs nothing. Make an apology for the inconvenience or trouble brought to them if the changes have to be made because of your conduct4. Thus your business partner would accept the alteration with less displeasure.In addition, you’d better tell the other party in person especially when important business activities are concerned. Leaving a message won’t do in such a situation. When telling in person, your explanation is more explicit5 and direct and you can get the response immediately so as to proceed with6 further arrangements. More importantly, telling in person shows you pay due respect to your partner and take the matter seriously.Notes:1. previously: before the present time先前；以前2. consent: agreement; permission同意；允许3. civility: act of politeness礼貌；客气4. conduct: the way a business, activity etc is organized行为；管理或经营的方式5. explicit: clearly and fully expressed明确而详细的6. proceed with: begin or continue something开始或继续做某事6 Describe the reception process of a customer’s visitArrange accommodationMeet the customer at the airportShow him around the companyArrange entertainment for the customerSee the customer offSample TalkThe first step is to make hotel reservation in advance. You can ask the customer’s preference 1 beforehand. When asked to make recommendations, give details of the hotels such as the star level, location, discount, etc.. Reserve one room for one guest to ensure their privacy and avoid the suspicion2 of being gay. Being thrifty3 might lead to misunderstanding in business reception.Meeting the customer at the airport is an important step. Formal dressing is preferred to impress the customer with a good individual and corporate image. Volunteering to help with the luggage would show your care and warm-heartedness. On the way to the hotel, you can talk about the scenery you pass, development of the city, etc. to avoid the embarrassment of silence.Showing the customer around the company largely decides the business success. Therefore, this step should be treated with great care and deliberation4. Try to be courteous and friendly in conduct, straight and exact in reply. In order to get customers acquainted effectively with the enterprise and products within a short time, don’t forget to distribute your brochure and catalogue.As for arranging entertainment, don’t take matter into your own hand, but ask the customer’s opinion first. Otherwise the customer may feel at a loss5 or bored. Youare not supposed to leave the customer alone. Sending a lively, sociable company6 is not only helpful for further negotiation, but also enhancing the customer’s confidence in the host.When seeing the customer off, in addition to making farewell—“Keep in touch,” “Have a pleasant journey,” some souvenirs7 such as tea, fine china, silk products will often remind the customer of the visit.Notes:1. preference: liking for something more than something else喜好；偏爱2. suspicion: a feeling of doubt or uncertainty about something, especially about how good or true it is怀疑；涉嫌3. thrifty: careful or economical in use of money or resources节约的；节俭的4. deliberation: carefulness审慎；谨慎5. at a loss: puzzled; not knowing what to do or say不知如何是好；茫然；困惑6. company: person that you can talk to or who stop you feeling lonely陪同souvenirs: thing taken, bought or received as a gift, and kept to remind one of a person, a place or an event纪念品；纪念物7. Please describe the whole process of a business tripBefore the tripOn the wayUpon arrivalWhen returnSample TalkBefore going on a business trip, you have some preparations to make—making both airline and hotel room reservations, getting ready business documents, itinerary1, products samples, gifts for the customer, clothes for change and other personal stuff.When the day comes, be sure to leave for the airport two hours ahead of the departure in case of a traffic jam. When at the airport, get your ticket and passport ready for checking in2. After boarding the plane, you find your seat, fasten your belt and now relax.Upon arrival, you can hire a taxi and go directly to the hotel you have booked. Refreshed3 with some rest, you inform your business partner of your arrival. Next few days you are engaged in the “business” you are here for.When it’s time for you to return, pack up everything in your suitcase and check out of4 the hotel. Don’t forget to leave the room attendant some tip if you are abroad. Again you must leave for the airport much earlier than the departure time. Whether you’ve made it5 or not, now that you are homebound6, you won’t feel bad. Af ter a few hours or longer, you’re back home.Notes:1. itinerary: plan for, or record of, a journey; route旅行的计划或记录；旅行线路2. check in: register as a guest at a hotel or as a passenger at an airport（为住旅馆或登机）办理登记手续3. refresh: give new strength or vigour to somebody or something使恢复；使振作4. check out (of): pay one’s bill and leave a hotel办理旅馆付账及退房手续5. make it: to be successful in a particular activity or profession 事业或某项活动获得成功6. homebound: heading for home准备回家8. What steps do people have to take if they want to find a job?To find the right information for job vacanciesTo send appropriate resume and job applicationTo get ready for the interviewsSample TalkIf people want to find a job, they have to know where people are wanted. There are several ways to get the right information for job vacancies1 nowadays. They can go to the job markets/fairs2 which are regularly held. There they may have a better chance for hundreds of employers attend. Another simple and efficient way to look for a job is to check the “Help Wanted” section from the newspapers. Luckily, they may find something interesting. If they are bold3 enough, they can go directly to, phone or write to various companies or firms to inquire about the vacant positions. For the shy people, the Internet provides them the convenient and easy way to find a job. A mouse clicking saves them time and energy and embarrassment of being turned down4.When they find the job vacancy to their liking, they can send their resume and job application to the employer. An appropriate resume decides whether the applicant will be given an opportunity for an interview or not. The resume should include the applicant’s personal data, such as name, address, contact number, etc., educational background, work experience, interests and hobbies. Long resumes are not necessary as the employers don’t have time to go through hundreds of resumes care fully. In addition, the resume should be neat5 and tidy. Mistakes in spelling and format6, even wrinkles7 and stains8are not to be tolerated9 by the would-be employer. Finally, be honest and realistic in the resume.Once they are notified of10 an interview, they are regarded as the candidates for the position. Make sure to strive for11 a successful interview. They need to be careful of their personal appearance. Formal12 dressing is important. Appearance isn’t everything, but it’s the first thing an interv iewer notices about you. Try to be natural, alert13 and interested. Keeping a steady eye contact with the interviewers shows one’s honest and confident. Have a good study of the company before going to learn its business, products, history and so on. The employer will be favorably impressed with your sincerity and keenness in joining in their organization.If people follow these three steps carefully, I’m sure they are not far from getting a satisfactory job.Notes:。
新概念第二册 Lesson 34课件
课文分析
【2】Last Tuesday he received a letter from the local police.
★local adj. 当地的，本地的
local news 当地新闻 local color 地方特色 local people 当地人
native ['neɪtɪv] n. 土著人 adj. 土生土长的
【练一练】 这是这个家庭最有趣的照片。 This is the most interesting photo of the family.
单词讲解
many和much的最高级 many--more--most much--more--most most绝大多数的（前面不加冠词）
例：大多数的男孩喜欢足球。 Most of the boys like football. 【练一练】：他们中的大多数都迟到了。 Most of them were late．
She wondered who that man was/ what had happened. 她想知道那个人是谁/到底发生了什么事。
She wondered what the child was doing. 她想知道那个孩子在干吗。
I wonder whether/if he will come. 我想知道他来不来。
For some reason, they called off the party.
【练一练】开始下雨了所以我们取消了比赛。
It began to rain so we called off the match.
【练一练】
1. I called _o_n__ you five times yesterday. Were you out?
洛阳市七年级英语上册Unit3Isthisyourpencil基础知识点归纳总结
洛阳市七年级英语上册Unit3Isthisyourpencil基础知识点归纳总结单选题1、All the students are going to get ready ________ the Water Festival next week.A．ofB．atC．toD．for答案：D句意：所有的学生都将为下周的泼水节做好准备。
考查介词辨析。
of关于；at在；to去；for为了。
get ready意为“做好准备”，get ready for意为“为……做好准备”，为固定搭配。
故选D。
2、当你打断别人说话时，应当先说_____A．Sorry.B．How are you?C．Excuse me.答案：CA. Sorry.对不起；B. How are you?你好吗？C. Excuse me.打扰一下。
当你打断别人说话时应该说Excuse me.。
故选C。
3、—________ you good at music, Sam?—No, I ________．A．Is; amB．Are; am notC．Am; amD．Are; am答案：B句意：——你擅长音乐吗，萨姆？——不，我不擅长。
考查be动词。
第一处主语是you，be动词用are；第二处主语是I，be动词用am，否定回答用am not。
故选B。
4、—Are ________ books his，Cindy?—No，________ aren't.A．this；thoseB．these；theyC．these；thoseD．this；they答案：B句意：——这些书是他的吗，辛迪?——不,他们不是。
考查代词辨析。
前空后面books（书）是名词，需用复指代词修饰；this（这个）是单指代词，可排除。
these books回答需用they代替，根据句意结构和语境，可知选B。
5、Can I help you? What ________ you ________ ?A．are; looking forB．do; findC．are; findD．do; looking for答案：A句意：我能帮你吗？你正在找什么？考查动词辨析。
商务英语情景口语100主题
商务英语情景口语100主题目录Day today Office日常事务1 Faxes传真2 Telephone Calls电话3 Making Telephone Appointments电话预约4 Memos备忘录5 Business Correspondence商业信函6 Placing an Order下订单Office Talk办公室谈话7 Coworkers同事8 Bosses老板9 Brainstorming集体讨论10 Commuting乘公交车上下班11 The Working Lunch工作午餐Business Trip商务旅行12 International Business Travel国际商务旅行13 Dressing for Business商务着装14 Hotel Situations旅馆情景15 Negotiating the Subway乘地铁Client Reception接待客户16 Receiving Clients接待客户17 Entertaining Clients招待客户18 Accommodating Foreign Clients接待国外客户19 Factory Tours参观工厂Business Commune zations商务交流20 Personal Introductions个人介绍21 Small Talks聊天22 Delivering Bad News传达坏消息23 Polite Questions礼貌提问24 Farewells道别Negotiation谈判25 Clarifying the Stakes说明利害关系26 Making Concessions做出让步27 Discussing the Bottom Line讨论底线28 Accepting and Confirming接受和确认29 Hard Bargainers VS Soft Bargainers强硬的对手和温和的对手Company Organization公司结构30 CEO执行总裁31 Stockholders股东32 Board of Directors董事会33 Managers Staff管理人员34 Laborial Staff普通员工Meetings and Interviews会议和面谈35 Executing Meetings开会36 Performance Reviews业绩评估37 Agendas会议议程38 Making Requests提出要求Presentations业务陈述39 Preparation and Developing Your Topic准备和展话题40 Introductions and Beginnings介绍和开头41 Making Transitions in the Boay of the Presenta陈述中的过渡42 Conclusions结论43 O&A (Question and Answer Period)提问阶段Data数据处理44 Trends趋势45 Systems制度46 Schedufing日程安排47 SWOT An山sis态势分析48 Statistical Reports数据统计报告Technology技术49 Emad电子邮件50 Computer Technology计算机技术51 Running an Intemet Business网上做生意52 Electronic Gadgets数码产品53 Webbased Marketing网上营销Financial Topics财务话题54 Costing成本55 Budgets预算56 Auditing审计57 The Economy经济58 Fundraising集资Legal Topics法律话题59 Confidentiality机密60 Lawyers律师61 Contracts合同62 Copyright版权63 Patents专利64 Environmental Regulations环境条例Marketing Topics营销话题65 Marketing Surveys市场调查66 Target Audience目标消费者67 Print and Media Advertising印刷和媒体广告68 Promotional Events促销活动69 Developing the Market市场开发Sales Topics销售话题70 Selling Points卖点71 Trade Shows贸易展览72 Sales Reviews检查销售额73 Product Demonstrations产品演示74 FoUowing up on Leads线索追踪75 Customer Service顾客服务International Topics国际话题76 Sourcing得到供货77 Export／Import出口／进口78 Exchange Rates汇率79 International Greeting Methods国际问候方式Big Business跨国公司80 Mergers合并81 Competition竞争82 Climbing the Corpira te Ladder进入管理层83 Branch Offices分支机构84 Consulting咨询Employment Practices雇用惯例85 Fair Pay公平薪酬86 Recruiting Pe~onnel人员招聘87 Retirement退休88 Partnership合作关系89 R&um6s简历90 Job Interviews求职面试Social and Equality Issues社会和平等话题91 Women in the Workforce职业女性92 Discrimination歧视93 Weffare福利94 Labor Unions工会95 Strikes and Demonstrations罢工和示威游行Continuing Education继续教育96 Management Training管理人员培训97 Seminars／Workshops研究会／研讨会98 Company Retreats公司培训99 Teambuilding团队建设100 MBA工商管理硕士1 Faxes传真Dialogue oneM: Can you have the briefs from the Anderson firm's lawyer on my desk by tomorrow morning. There are quite a few very time sensitive matters with this case. I'm afraid I can't wait any longer.F: Getting those Anderson briefs has been harder than you can imagine. I have tried to contact their lawyer many times. But every time I call, his secretary says he’s in a meeting or out of the office or away on business. I am beginning to think he is trying to avoid me.M: That's highly possible. He knows if we miss our filing deadline, we don’t stand a chance to compete against them for the bid. Try to get a hold of him again. Give him a call and see if he can fax them first thing.F: What if I can't speak to him directly?M: Ask his secretary to fax them. Its the same thing. Have them faxed over with a copy also faxed to Martin’s office.F: How do I find Martin’s fax number? Is he in your rollerdesk?M: No, but you can also call their office and ask the secretary to give you their fax number. I’ll email yo u their office number later today.F: Ok, I'll get on it first thing.M: Be sure you do, I need those briefs ASAPDialogue twoM:Did you put this morning's faxes on my desk?I'm waiting for some urgent faxes from headquaters,I'm pretty sure they came in last night.F:Evething that came in the office fax machine last night is all on your desk,but I noticed that some of faxes came through pretty blurred,maybe you take a look at them,if the copy is unreadble,I'll call then and ask them to refax.M:Yeah,you're going to have to call them and get them to be refax. These copies are so dark. I can't make out any of the words.F:What about that one?M:This one?This one is so light and I can barely read it. How can that be?F:You know, I think the fax machine is out of toner. I can change the toner cartridge. That should solve the problem.M:Yes,but this one will have to be refaxed as well. And look, there's about 3 pages missing. It looks like the fax machine ate half of my important faxes,and ones that made it through are so blurred or too light. They are unreadable.F:I guess the fax machine is out of paper too. Don't worry,I'll have someone look at it this afternoon,and in the meantime,I'll have your documents refaxed to our other fax machine.2 Telephone CallsDialogue 1A:Hello,thank you for calling Bradford and Sons. This is Tracy speaking,How may I help you?B:Hello.I would like to speak to your director of human resources,Ms.Jenkins,Please.A:Just a moment.I'll check to see if she is at her desk.May I tell her who is calling? B:This is Bill Burton from Milford Insurance,I'm calling in regards to our meeting next Tuesday.A:Thank you,Mr.Burton.Can you please hold for a moment?I'll check to see if she is available.B:No problem.A:I'm sorry,Ms.Jenkins is away from her desk.She has already left for lunch.Would you like to leave a message for her?B:Yes,please have her return my call when she returns to the office.It's best if she can get in touch with me before 3 pm today;she can reach me at my office number,635-8799.A:I'm sorry,I didn't quite catch that,could you please repeat the number?B:No problem, my office number is 635-8799,Tell her to ask for extension 31.A:I'm sorry,Mr.Burton,just to confirm,your name is spelled B-U-R-T-O-N,is that correct?B:Yes,and I represent Milford Insurance.A:I wil make sure Ms.Jenkins receives your message and returns your call before 3pm this afernoon.B:Thank you very much.Dialogue2A:Hello,Pasadena Inn,this is Sandy,how may i direct your call?B:I'd like to speak to someone about reservations.A:I can help you with that.what date would you like to make a reservation for?B:We'll be arriving May 12th ,but I would like to make reservations for penthouse. A:Oh,I'm sorry sir,I only handle bookings for our standard rooms.The person you need to speak with is Tony Parker,he makes all the arrangements for our executive accounts.Unfortunately,he's not here right now.Can I take your name and number and have him get back to you?B:When do you expect him back in?A:He'll be out all afternoon,he might not be able to return your call until tomorrow,Will that be alright?B:Yes.I suppose.My name is Sam Darcy.He can contact me at 660-843-3235 .A:Could you please spell your last name for me?B:Sure.It's D-A-R-C-Y.A:Okay.Mr Darcy,and your phone number is 660-843-3233 ?B:That's 3235.A:Sorry!3235.Great.I'll have Tony call you first thing tomorrow morning.3. Making Telephone AppointmentsDialogue oneM:Hello,Bill Berton speaking. What can I do for you?F:Hello,Mr Berton,this is Jenny Jenkins of br adford and sons returning your call. I’m sorry you missed me when you called my office this morning. My sacretary said you called concerning our meeting next Tuesday?M:Yes Ms Jenkins,thank you for returning my call. I’m glad to finally get hold of you.I want to let you know I will not be able to make our meeting next Tuesday. I would be out of town that day. Is there any possibility we can move the meeting to Monday? F:I am sorry. I’m afraid I am completely booked on Monday. Would it be Possible to postpone until you return?M:Oh,dear. I was counting on taking care of our meeting before I leave. But I suppose I can shut off a few things. Yes,we can arrange something. I will be back Thursday morning. What about Thursday afternoon? Would that work for you?F:That should be fine,shall we say about two o’clock?M:Perfect! I look forward to seeing you at two o’clock next Thursday afternoon. If you need to change the time,pls feel free to call me on my cell phone.F:Thanks Burdon,I’ll see you on Thursday. Dialogu e twoF:Hello M:Hello,is Doras available? F:This is Doras,who is calling please?M:Hi,Doras,this is Mike calling from parker’s dentistry. I’m calling to confirm your appointment for tomorrow morning at 9am with Doctor Parker.F:Oh,I almost forgot. Thank you for calling to remind me. Actually,I do need to change the time of my appointment. I have a scheduling conflict,and I can’t make it that early.M:If I put you in that later slot,would that work out?F:It would have to be after lunch. Do you have anyth ing available about 2 o’clock? M:Sorry,Mam. The only opening we have after lunch is 1:15, but I might be able to work you in at 4:00. Would that be a better time?F:That’s all right.I think I should be able tomake it at 1:15. Can you put me down for that time slot?M:No problem,I have your appointment changed from tomorrow morning to tomorrow afternoon at 1:15F:Wonderful. Thanks very much.4. MemosDialogue 1A:I have been waiting here in the conference room for ten minutes already, what time is the meeting start? where is anyone anyway?B:Didn't you hear about that, our meeting was postponed until Friday.A: What? the meeting was postponed? No one told me anything about it.B: Did you get the memo?A: What memo? They havn't any memo this whole week, I check my inbox every day.And I havn't seen anything.B: The memo went out 3 days ago. It should have made to your inbox, but maybe lost in all collectors on your desk.A: You know how things get pilot about my desk when I'm busy. I know sometimes I do many please things,but I always read all the memos go arround, they go directly to my inbox. Are you sure were send to whole office?B: It should have got arround to every body, they also post a copy of the memo in the break room. Don't you ever look at meassages post on the bulletin board?A: I'm usually too busy to take a bunch of cofee break by the watercooler, Anyway, I'm sure the memo never get to my inbox, I'll have to talk our secretary about it.B. That's right, You will never know what your missing out of it if you don't read the memos.Dialogue 2A: Ms. Dorsen, I need to take a dictation for me,B: Yes, sir;A: They should go out intra office memorandum to all employee by this afternoon, are you ready?B: Yes, sir, Go ahead.A: Attention all staff:effective immediately, all office communication are restricted to email correspondance as official memos, the use of instance message porgram by employee during work hour are strictly prohibited.B: Sir, Does this apply to intra office communication only or relate also restrict external communications?A: It should apply to all communications. Not only in this office between employees, but also any outside communciations.B: But sir, many employees use instance messaging to communcate with clients. A: This were just have to change the communication methods, I don't want any one use instance messaging in this office, it waste too much time. Now, please, continue the memos. Where were we?B: This apply to internal and external communications.A: Yes, any employee who persist using instance messaging, will first recieve a warning, and placed on prohibition, and the second sense, the employment will be termination. Any question regarding this new policy maybe dirctly to the department of his.B: Is that all?A: Yes, please give this memo type out and distribute to all employees before 4:00 PM.Five Busines CorrespondanceDialogue one.A:Did you see the letter I got from Bradform films? They sent the responds to your phone call last week.B:If you want to see something about my call last week, why didn't they sent it to me?A:I guess it must have contact information, so they sent it addressed in care of your department head, anyhow,they wrote to confirm in reading what you discussed about milton contract.B:Can I see it first in seconds?A:Sure, here it is.B:Dear Mr.Clock, bother to your telephone call last Friday, I'm reading to confirm our meeting on July 21st,as we discussed, our meeting is to review the contract details. A:Did they ask you to sent the files beforehand?B:Let's see, We'll be grateful for the complete to send related materials to our office prior to our meeting. It looks like... Hey! Was there anything else was send along with this letter?A: I don't think so, why do you ask?B: The letter writes: please find the enclosed copy of our agenda for your review, I don't see anything else in the envelope.A: Maybe they forgot to attach it to the letter. You should give them another call. Dialogue 2.A:Can you help me for a minute?B:Sure, what I can do for you?A:I'm try to write a letter to one of our clients, But I just don't know exactly what to say, I don't even know how to get started, I know I should write dear Mr. Mrs. or Ms., but the problem is I don't know the name of contact person.B:You can just put Dear Sir or Madam, officialese not personal, you can write to whom may corcerned.A:OK, So I first thanks them for their business, I can say something like "we are very grateful for your continue support", How is that?B: Good! But also, write off the bed you want to tell them the reason of your writting, give them more reference.A: Like "Regarding our new product line, we would like to anounce a special price discount"B: Right, do you need them to respond?A: Yes, the letter would have a survey inside, and they should complete it and return to our office. How shoud I write that?B: You can tell them" Please finding the enclosed customer service survey, else also, you can say:"Attach a customer survey". If you need resource it right away, you can tell them the urgent by saying " Please return the survey without dely as soon as possible. Maye it more polite with this as early as convenience."B: Great! and what do you think I should close it with?A: Since you don't know them that well personally, probably the best way is would be your ? or your sincerely, you can also say Best Regards. But I don't think it would be proprety because you don't have the name. And obviously, should have them. B: OK, Thanks a lot for your help!6 Placing an OrderDialogue 1A: Our toner cartridges are already out of ink...Could you make an order for a new set?B: We will need new cartridges for all of the office printers? That will be a large order, probably about two or three cases. The office supply store we usually go through might not have that many in stock.A: You can double check with the housekeeping department, but I am pretty sure all of the machines will need new cartridges. Last time when we made our order to the supplier, the quantity was also especially high. They are used to receiving such bulkorders from us . As long as we give them a heads up a couple days in advance, they can usually fill the order.B: OK, I will make a few calls and run our order by housekeeping first to make sure. Is there anything else we need to order while I am at it?A: I think the only thing is toner. Try to see if they can deliver it before the end of business day tomorrow. We should really try to do better about waiting until the last minute to fill orders that are usually made on a monthly basis. Anyhow, see what you can do to expedite the order this time.B: OK, will do.Dialogue 2A: May I help you?B: Yes, I would like to place an order for toner cartridges. We have a standing agreement with you company, so we will need the same amount as last time.A: Let me key in your information into my computer. I will pull up our records for you . Do you have an order number? What name is the order listed under ?B: It should be under Leslie Smith. The number is 184796 A.A: Yes, Mr. Smith. I have an order for three cases of cartridges, it that what you would like to refill?B: Yes.A: Is there the correct billing address?B: No, pls post the bill to 124 Hildrod Lane, Milton County, 98830.A: I will send you an invoice in the next few days. Your order should be delivered before the end of the day on Monday.B: Thank you.007 Co-WorkersDialogue 1A: I'm realy fed up with Harry! He's the biggest airhead I've ever met. He always makes careless mistakes, and he's a pain to work with.B: You souldn't be so negative. You'll always have some co-workers that are harder to work with than others. But if you are negative and start name-calling in the office, it will make a bad working enviroment for everybody.A: You only say that because you don't have to work with him. The people in your department seem to capable and nice to be around. Take Mary for example. She's smart and enthusiastic. I've never anyone as cheery as she is.B: Everybody has their strengths and weaknesses. Even Larry. He might be a pain to be around, but he's also very good at staying in budget on projects. Mary, on the other hand, spends our project money like there's no tomorrow. Also, she's never willing to stay a little later at the office. She always leave at 5:00 pm sharp.A: Isn't there anyone in the office that is a perfect co-worker? What about Bob? Everybody loves Bob. Even though he's fresh out the college and still a bit green, he is a great co-worker.B: You are right. He's a hard worker, easy to get along with, honest, and he never steals the credit on projects. The only thing he's lacking in is experience.A: Maybe that's why he's so nice!Dialogue 2A: Do you get along with your co-workers?B: I get along pretty well with most of them. It seems there are always a few rotten apples in the bunch, though. Like Margaret. I don't know why management hasn't fired her yet. She's a terrible gossip.A: Do you think management should fire someone just because they grossip?B: It's not only that she gossip, but she also tries to start problems among other employees by spreading rumors and telling lies about her co-workers. She's not trustworthy, and in my opinion, I think she's nuts.A: So how do you develop good relationships in the office?B: I think one of the important things is just to be considerate of your co-workers' feelings and needs. If you are aware of other people and do your part to make a good working enviroment, you should be able to ge along wiht most of the people you work with.A: I think you're right. But it does seems that there are always a few co-workers that are harder to work with than others.008 BossesDialogue 1A: How are things at the office lately?B: Just awful. Two weeks ago, we got a new boss, and I can't stand him. He is really unreasonable about our workload. Since he came, I've been so busy I haven't had time to breathe!A: That bad, huh? What about his personality? It's a nice guy at least?B: I should be so lucky. He not only give us too much work, but he is also just plain mean about it. He constantly yells at us or criticizes us. He is always degrading the employees.A: What a terrible working enviroment! Have you tried to talk anyone about it? Maybe the boss of your boss?B: I was going to, but my boss guessed what I was thinking. He gave me so much work to do this afternoon that I didn't get around to meeting with the supervisor of our department.A: It must be terrible. Why don't you just quit?B: If it wasn't for the money, I would quit in a heartbeat. But the probelm is, I can't support myself if I don't work.A: Yeah. But a boss like that? To deal with him everyday, you should get a raise! Dialogue 2A: Do you get along with your boss?B: Actually I do. She is really understanding and reasonalbe most of the time. There was only one time I didn't really agree with her.A: When was that?B: Once she fired one of my co-workers for drinking on the job. I felt bad for him, because it is so hard to find a job these days, and he has a family to support.A: Well, he souldn't have been drinking on duty. It's your boss' responsibilty to make sure employees are safe, and also doing their jobs.B: You are right. She was being a good boss when she fired him, But I just felt sorry for him, that's all.A: Did this incident with your co-worker affect your relationship with your boss?B: Not really. All of us at the office respect our boss a lot.A: You are lucky you can get along so well with your boss. It makes a big difference in how much you enjoy your job.B: No kidding. If you don't like your boss or co-workers, they can make your life miserable.009 BrainstormingDialogue 1A: Have you thought up any good ideas for our business proposal?B: I haven't come up with anything good yet. Somehow my brain isn't functioning today.A: Maybe you should take a break, you've been sitting at your computer for three hours trying to put something together. No wonder your mind isn't very sharp now. B: I came up with a few different thoughts on the proposal, but now I've completely run out of ideas.A: Maybe we can shelve the proposal for a while while you brainstorm.B: We could do that, but I hate to put everything on hold.A: You're right, it's no good to have things up in the air for too long.Dialogue 2A: We've got to come up with a way to solve this problem! No one is getting all their work done during the work day. We need to do some brainstorming to come up with a time-management solution for our office.B: Well, what do you suggest? It's not that we are all wasting a lot of time. Fact is, we're understaffed. People just have too much to do.A: So you think we should hire some new people? That is one possible solution. What else could be the problem?B: Maybe we do have some problems with time-management. If people were always on time to work, they might get more done in the morning before lunch.A: That's true. Also, maybe we could shorten the lunch break from one hour to forty five minutes. That would add a little time to everyone's day.B: Fifteen minutes would be good, but I wonder if it would make a big impact on the employees' output. I still think it's a problem with too much workload.A: We ended up right where we started. Maybe it is time to look for some temp workers to help with a few projects. That would lighten everyone's load.010 CommutingDialogue 1A: Where's Bill? The ambassador[ æm'bæsədə ] is already here. The meeting is set to start at 9 am.B: He's late again. Traffic is probably holding him up. You know, he commutes from the suburbs. It's not easy commuting every day. We should cut him some slack.A: Even though the trafic is bumper-to-bumper out there, I don't think it's heavy traffic that makes Bill late. He takes the train, remember?B: Oh, that's right. Well, the train shouldn't be late. That means there is only one explanation.... Bill must have overslept.A: Well, to be fare, since he's coming all the way from Lancaster, he's got to get up much earlier than the rest of us. He must get start on his commute about 6:30, no telling what time he actually gets up.B: That's right, because he's got to get to the train station from his house, then take the blue line into the city, then switch trains to the red line. In all, the trip's got to take more than 2 hours.A: Why doesn't he just drive to work?B: It's too difficult to park your car in the city. Also, the traffic coming in from the suburbs is a nightmare.Dialogue 2A: I can't wait until my car is repaired. The commuting with public transportation is killing me.B: It can't be that bad.A: But it is! Take this morning for example. The subway was so packed this morning, I got totally squished by about a hundred busy commuters on the way to work.B: At least the subway is better than the bus. It's faster for one thing. And usually less crowded. But the drawback is that the subway is more expensive than the bus. It adds up over time, if you take it every day.A: That's true. The bus is even worse. Just thinking about taking the bus every day makes me tired! Hey, how do you get to work every day?B: I ride my bike. I don't live too far away, so it's pretty convenient. it's only about a ten minute bike ride from my house to the office.A: I'll bet it's good exercise, too...a good way to keep fit.B: Yes, not only a good way to keep in shape, but a good way to relieve stress as well. While you're stressed out by your commute, I'm releasing all the stress of the day with mine.011 The working lunchDialogue 1A: Excuse me, Don? I hate to bother you, but I need your help on something. Do you have time to brief me on the Martin account today?B: Oh, that's right. You are supposed to deliver a brief on that account tomorrow. I know there are some things I need to share with you about that. But, gosh, I don't know.... Things are really busy for me today, the only time I can manage to squeeze out might be over lunch break....A: I hate to make you work through your lunch break with how busy you are....B: It's okay.... I've already had several days in a row working through lunch....A: How about this.... We can make it a working lunch this afternoon, and I'll ordersome Chinese food for delivery. It'll be my treat.B: You don't have to do that....A: I insist. I really appreciate you taking time to work with me in. What is your favorite fast food? I'll cater to your taste.B: Actually I do like Chinese.... Let's make it a date for Chop Suey and the Martin account at about 12:30. Does that sound good?A: Great. I'll bring the food.Dialogue 2A: For our lunch meeting with the investors, do we have to make a reservation at the restaurant or do we just show up?B: Usually for lunch, we don't have to reserve a table, they should allow walk-ins. But to be on the safe side, I'll order a table for half-past twelve. Will that suit your schedule?A: I've arranged to meet them at the restaurant at twelve. Can you make the reservation a little earlier? If we start earlier, it will give us more time for a longer lunch.B: Are you planning on treating the investors to a full-course meal?A: Yes, we'll start with appetizers, follow with a soup and salad course, then main dishes of prime rib or cordon bleu chicken, and finish up with a delicious rich dessert of some sort.B: That'll be pretty heavy for a mid-day meal, don't you think?A: As along as we stay away from anything alcoholic, we should be okay.B: With your prime rib and chicken choices, you'd better hope nobody's vegetarian. A: We can make some special arrangement if we need to. After all, it's the company who is footing the bill.012 International Business TravelDialogue 1A: I hear you're being sent to Madrid for the annual conference. Is that right?B: Yes, it would be my first trip overseas. Actually, it's going to be my first time leaving the country.A: Are you serious? You haven't even been anywhere on vacation?B: No, I have never vacationed anywhere exotic. But even if I don't get a chance to travel on my personal time, at least I can travel on company time!A: Well, being able to go to the conference sounds like such a great opportunity. Have you applied at the embassy for a visa yet?B: Yes, it wasn't too hard to get. All I had to do was fill out the paperwork and pay the application fee.A: You leave next Tuesday, right? What time is your flight?B: My flight departs at 7 am. I have everything except for my luggage ready.A: If your flight is leaving so early, I can take you to the airport and see you off. I'll still be able to make it into the office by 9.B: That would be great! Thanks a lot!Dialogue 2。
关于商务打电话英语对话
关于商务打电话英语对话一OFFICE *****NT: Good morning. Odyssey Promotions. How may I help you办公室文员: 早上好。
这里是奥德赛企划公司。
我能为您提供什么帮助吗NICK: Hello, this is Nick Delwin from Communicon. Could I speak to Helen Turner, please尼克: 你好，我是国际通讯公司的尼克戴尔文。
可以帮我转接海伦特纳吗OFFICE *****NT: Just a moment, please. 办公室文员: 请稍等。
OFFICE *****NT: I have Nick Delwin on the line for you. 办公室文员: 有个叫尼克戴尔文的人打来电话要找你。
HELEN: Thank you... Hi, Nick. Nice to hear from you. Hows the English weather海伦: 谢谢你好，尼克。
很高兴接到你的电话。
英国那边的天气怎么样NICK: Its pretty good for the time of year. Whats it like in New York 尼克: 就今年这个时候来讲，还是相当不错的。
纽约那边的天气呢HELEN: Not good, Im afraid. 海伦: 恐怕不怎么样。
NICK: Thats a pity because Im planning to come across next week.尼克:那真糟糕，因为我正打算下礼拜过去一趟。
HELEN: Really Well, youll ②come by to see us while youre here, I hope海伦: 真的吗嗯，我希望你来的时候能顺便过来看看我们，可以吗NICK: Thats what Im phoning about. Ive got a meeting with a customer in Boston on Tuesday of next week. I was hoping we could arrange to ③meet up either before or after.尼克: 这正是我打电话想要告诉你的事情。
商务英语口语情景对话100篇(前30篇)
商务情景对话（共30篇）Table of contents 目录1 Faxes传真2 Telephone Calls电话3 Making Telephone Appointments电话预约4 Memos备忘录5 Business Correspondence商业信函6 Placing an Order下订单Office Talk办公室谈话7 CoWorkers同事8 Bosses老板9 Brainstorming集体讨论10 Commuting乘公交车上下班11 The Working Lunch工作午餐Business Trip商务旅行12 International Business Travel国际商务旅行13 Dressing for Business商务着装14 Hotel Situations旅馆情景15 Negotiating the Subway乘地铁Client Reception接待客户16 Receiving Clients接待客户17 Entertaining Clients招待客户18 Accommodating Foreign Clients接待国外客户19 Factory Tours参观工厂Business Communi zations商务交流20 Personal Introductions个人介绍21 Small Talks聊天22 Defivefing Bad News传达坏消息23 Polite Questions礼貌提问24 Farewells道别Negotiation谈判25 Clarifying the Stakes说明利害关系26 Making Concessions做出让步27 Discussing the Bottom Line讨论底线28 Accepting and Confirming接受和确认29 Hard Bargainers VSSoft Bargainers强硬的对手和温和的对手Company Organization公司结构30 CEO执行总裁1 Faxes传真Dialogue oneM: Can you have the briefs from the Anderson firms lawyer on my desk by tomorrow morning. There are quite a few very time sensitive matters with this case. I'm afraid I can't wait any longer.F: Getting those Andersons briefs has been harder than you can imagine. I have to try to contact their lawyer many times, but every time I call h is secretary says he’s in a meeting or out of the office or away on business. I am beginning to think he is trying to avoid me.M: That's highly possible. He knows if we miss our filing deadline, we don’t stand a chance to compete against them for the bid. Try to get a hold of him again. Give him a call and see if he can fax them first thing.F: What if I can't speak to him directly?M: Ask his secretary to fax them. Its the same thing. Have them faxed over with a copy also faxed to Martin’s office.F: How do I find Martin’s fax number? Is he in your rollerdesk?M: No, but you can also call their office and ask the secretary to give you their fax number. I’ll email you their office number later today.F: Ok, I'll get on it first thing.M: Be sure you do, I need those briefs ASAPDialogue twoM:Did you put this morning's faxes on my desk?I'm waiting for some urgent faxes from headquaters,I'm pretty sure they came in last night.F:Evething came in the office fax machine last night is all on your desk,but I noticed that some of faxes came through pretty blurred,maybe you take a look at them,if the copy is unreadble,I'll call then and ask them to refax.M:Yeah,you're going to have to call them and get them to being refax,these copies are so dark,I can't make out meaning of the words.F:What about that one?M:This one?This one is so light and I can neither read it,how can I being?F:You know I think the fax machine is out of toner,I can change the toner condition,that should solve the problem.M:Yes,but this would have to refax it well,and look there's about 3 pages missing,it looks like the faxmachine eight-half my important faxes,and ones are made throwed are so blurred or too light and unreadable.F:I guess the fax machine is out of paper too,don't worry,I'll have someone look at it this afternoon,and the meantime,I'll have your documents refaxed to our other fax machine.2 Telephone Calls电话Dialogue 1A:Hello,thank you for calling Bradford and Sons. This is Tracy speaking,How may I help you?B:Hello.I would like to speak to your director of human resources,Ms.Jenkins,Please.A:Just a moment.I'll check to see if she is at her desk.May I tell her who is calling?B:This is Bill Burton from Milford Insurance,I'm calling to regards to our meeting next Tuesday.A:Thank you,Mr.Burton.Can you please hold for a moment?I'll check to see if she is available.B:No problem.A:I'm sorry,Ms.Jenkins is away from her desk.She has already left for lunch.Would you like to leave a message for her?B:Yes,please have her return my call when she returns to the office.It's best if she can get in touch with me before 3 pm today;she can reach me at my office number,635-8799.A:I'm sorry,I didn't quite catch that,could you please repeat the number?B:No problem,my office number is 635-8799,Tell her to ask for extension 31.A:I'm sorry,Mr.Burton,just to confirm,your name is spelled B-U-R-T-O-N,is that correct?B:Yes,and I represent Milford Insurance.A:I wil make sure Ms.Jenkins receives your message and returns your call before 3pm this afernoon.B:Thank you very much.Dialogue2A:Hello,Pasadena Inn,this is Sandy,how may i direct your call?B:I'd like to speak to someone about reservations.A:I can help you with that.what date would you like to make a reservation for?B:We'll be arriving May 12th ,but I would like to make reservations for penthouse.A:Oh,I'm sorry sir,I only handle bookings for our standard rooms.The person you need to speak with is Tony Parker,he makes all the arrangements for our executive accounts.Unfortunately,he's not here right now.Can I take your name and number and have him get back to you?B:When do you expect him back in?A:He'll be out all afternoon,he might not be able to return your call until tomorrow,Will that be alright?B:Yes.I suppose.My name is Sam Darcy.He can contact me at 660-843-3235.A:Could you please spell your last name for me?B:Sure.It's D-A-R-C-Y.A:Okay.Mr Darcy,and your phone number is 660-843-3233?B:That's 3235.A:Sorry!3235.Great.I'll have Tony call you first thing tomorrow morning.3. Making Telephone Appointments电话预约Dialogue oneM:Hello,Here Berton speaking,what can I do for you?F:Hello,Mr Berton,this is Jenny Jenkins of bradford and sons returning your call,I’m sorry you missed me when you called my office this morning,my sacretary said you called concerning our meeting next Tuesday?M:Yes Ms Jenkins,thank you for returning my call,I’m glad to finally get hold of you.F:I want to let you know I would not be able to make a meeting next Tuesday,I would be another town that day,is there any possibility we can move the meeting to Monday?M:I’m afraid I completely booked on Monday,what it would be Possible to postpone until you return?F:Oh,dear,I was carrying on taking care of our meeting before I leave,but I suppose I can shut off somethings,yes,we can arrange something,I will back Thursday morning,what about Thursday afternoon,would that work for you?M:That should be fine,shall we say about two o’clock?F:Perfect,I look forward to seeing you at two o’clock next Thursday afternoon,if you need to change the time,pls feel free to call me on myself phone.M:Thanks Burdon,I’ll see you on Thursday.Dialogue twoF:HelloM:Hello,is Doras available?F:This is Doras,who is calling please?M:Hi,Doras,this is Mike calling from parker’s dentistry,I’m calling to confirm your appointment for tomorrow morning at area with doctor parker.F:Oh,I almost forgot,thank you for calling to remind me,actually,I do need to change the time of my appointmentI have a schedule conflict,and I can’t make it that early.M:If I put you in that later sport,would that work out?F:It would have to be after lunch,do you have anything available about 2 o’clock?M:Sorry,the only opening we have after lunch is 1:15,but I might be able to work until at 4:00,would that be a better time?F:That’s all right。
【英语】浙江省强基联盟2023-2024学年高二上学期12月月考试题(解析版)
浙江省强基联盟2023-2024学年高二上学期12月月考英语试题第Ⅰ卷第一部分听力（共两节，满分30分）第一节（共5小题；每小题1.5分，满分7.5分）听下面5段对话。
每段对话后有一个小题，从题中所给的A、B、C三个选项中选出最佳选项。
听完每段对话后，你都有10秒钟的时间来回答有关小题和阅读下一小题。
每段对话仅读一遍。
例：How much is the shirt?A. £19.15.B. £9.18.C.£9.15.答案是C。
1. When does the rainy season start?A. In January.B. In February.C. In November.【答案】C2. How does the woman’s food taste?A. Salty.B. Hot.C. Sweet.【答案】B【解析】M: Can you pass me the salt and pepper, please? My food doesn’t taste very good. It has no taste. How’s yours?W: It’s OK. It’s just a little hot.3. What is the relationship between the speakers?A. Teacher and student.B. Father and daughter.C. School friends.【答案】B【解析】M: What are you learning in school right now, Jennifer?W: We’re learning to make sculptures, Dad! It’s amazing. I can now make a beautiful sculpture out of nothing. Next, we will learn how to take good pictures. Then we will learn how to draw.4. Which room has the man finished decorating?A. The bathroom.B. The kitchen.C. The living room.【答案】A【解析】W: Have you finished decorating your house yet?M: No, I’ve only just finished the bathroom. It’s taken such a long time. I’ve still got the kitchen and the living room to do.5. What does the woman probably do?A. A doctor.B. A coach.C. An athlete.【答案】A【解析】W: What happened to you, young man? Why are you in the hospital?M: I broke my leg while playing football at school. My friend kicked me instead of the ball. It hurts a lot! I hope you can fix it.第二节（共15小题；每小题1.5分，满分22.5分）听下面5段对话或独白。
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rTo:ESA ESTECKeplerlaan 1, Postbus 299 2200 AG Noordwijk NLTelephone: +31 71 565.6565Fax: +31 71 565.6040PLEASE TYPE OR PRINT DO NOT USE ABBREVIATIONSTo enable us to give full attention to your applicationIt is essential that you carefully complete all items from 1 to 20.1. PERSONAL INFORMATIONMr. Mrs. Miss. NAME (Surname)(First names)NAME AT BIRTHMAIDEN NAME (If appropriate)DATE OF BIRTH (please provide a copy of your Passport or Identity card)Day: Month: Year:City:Country:2. NATIONALITY Present Nationality:Has your nationality ever changed or is it in the process of being changed?NOYes(please provide certified copy of naturalisation decree for new nationality)(explain the reason for changing) Do you have dual nationality?NO YESWhich? Explain:TELEPHONE:Home:Business:Can we call you at your office?NOYES3. RESIDENCEPresent address (to which correspondence should be sent):Home address (if different from above):How long have you lived at this address?What was you previous address?How long have you lived in your present country of residence?RECENT PHOTOGRAPH 4. MARTIAL STATUS 1. Married 2. Separated3. Divorced4. Widow(er)5. SingleIf married. Does your spouse work?NOYESIf so, where? Job title:5. RELATIVESGive names of spouse and any dependants1. Spouse2. Children (including adopted)3. Mother4. Father5. Other dependants for whom you are legally responsibleNAME FIRSTNAME RELATIONSHIPIndicate Number &Marital Status DATE OF BIRTH D/M/Y COUNTRY OF BIRTH NATIONALITYCURRENTADDRESS6. LANGUAGESMother Tongue:WritingReading Speaking French EnglishOther LanguagesGrade as: Fluent/Good/Fair/Poor7. HAVEYOU EVER PREVIOUSLY APPLIED FOR A POST IN ESA?If so, please state the approximate date of application, and for which post and Establishment.Where you interviewed? NO YESDetail type of employment now soughtSpecify the reference of the Vacancy Notice if applying for a particular post: Would you be prepared to leave your home country? NOYESTo which countries? FranceGermanyItalyThe NetherlandsOther Countries8. EDUCATIONDates Name and LocationFrom ToMajorSubjectsDegreeor other DiplomaSenior/HighSecondary SchoolCollegeorUniversityPlease Provide copy of your highest degree certificate or diplomaOTHER PROFESSIONAL QUALIFICATIONS, MEMBERSHIP OF BUSINESS OR PROFESSIONAL ASSOCIATIONSQualification Received AwardedBySubject Lengthof StudyDate9. Append a list of theses, patents, publications and other significant work you have done. Please do not send copies.Candidates for a scientific post should give brief details of their thesis, on a separate sheet.10. KNOWLEDGE OF COMPUTER EQUIPMENTSoftware, hardware, word processing systems (indicate which).11. ARE YOU A CIVIL SERVANT?National NO YESInternational NO YESIf so, what are your duties and grade?Do you have the right of return to your present post? NO YES12. HAVE YOU EVER WORKED FOR AN INTERNATIONAL ORGANISATION?If so, which?When?Which grade?COMPANY/ADDRESS PRESENT POSITIONDatesFrom:To:Name and position of person towhom you report:Annual salary (gross)*Annual salary (net) aftertax and social securitycontributionsOther benefits in kindNumber of people reporting directly to you, or for whom youare responsible:Yearly budget responsibility:Describe duties and scope of responsibilities:How much notice must you give to leave?Reasons for leavingDo you have any objections to our making inquiries of your present employer? YES NO * PLEASE ADD A COPY OF YOUR LATEST PAY SLIP13.2 PREVIOUS EMPLOYMENTCOMPANY/ADDRESS POSITION HELDDatesFrom:To:Name and position of person towhom you reported:Annual salary (gross)Annual salary (net) aftertax and social securitycontributionsOther benefits in kindNumber of people reporting directly to you, or for whom youwere responsible:Yearly budget responsibility:Describe duties and scope of responsibilities:Reasons for leavingDo you have any objections to our making inquiries of your previous employer? YES NODatesFrom:To:Name and position of person towhom you reported:Annual salary (gross)Annual salary (net) aftertax and social securitycontributionsOther benefits in kindNumber of people reporting directly to you, or for whom youwere responsible:Yearly budget responsibility:Describe duties and scope of responsibilities:Reasons for leavingDo you have any objections to our making inquiries of your previous employer? YES NO 13.4 PREVIOUS EMPLOYMENTCOMPANY/ADDRESS POSITION HELDDatesFrom:To:Name and position of person towhom you reported:Annual salary (gross)Annual salary (net) aftertax and social securitycontributionsOther benefits in kindNumber of people reporting directly to you, or for whom youwere responsible:Yearly budget responsibility:Describe duties and scope of responsibilities:Reasons for leavingDo you have any objections to our making inquiries of your previous employer? YES NODatesFrom:To:Name and position of person towhom you reported:Annual salary (gross)Annual salary (net) aftertax and social securitycontributionsOther benefits in kindNumber of people reporting directly to you, or for whom youwere responsible:Yearly budget responsibility:Describe duties and scope of responsibilities:Reasons for leavingDo you have any objections to our making inquiries of your previous employer? YES NO IF YOU HAVE HELD MORE THAN THREE POSITIONS, PLEASE GIVE DETAILS ON A SEPARATE SHEET.14. MILITARY SERVICEFrom:To:Duties:15. PROFESSIONAL SKILLS/SPECIALISATIONIndicate below or on a separate sheet how many years of experience you have had in the following areas:1100 1200 1210 1220 1230 12501300 1310 1320 133014001500 1510 1520 1530 1540 1550 1560Systems EngineeringAeronautical EngineeringMechanical EngineeringStructural EngineeringThermal Engineering/Life SupportPropulsion/Aerodynamics EngineeringElectronic EngineeringElectronic/Electronics EngineeringMicrowave/Communications EngineeringPower Supplies EngineeringInstrumentation & Control EngineeringInformatics/Computer EngineeringInformatics EngineeringComputer System EngineeringSoftware EngineeringData Processing EngineeringData Handling EngineeringSystem Analysis/Programming1600161017001720210021102130215024003100320033001000331134003500356036003650Manufacturing Related EngineeringProduct Assurance EngineeringAIT/AIV EngineeringTest EngineeringScientific OccupationsPhysical ScienceMaterials/Life ScienceEarth ScienceMathematicsPlanning, Project Control, Cost AnalysisLegal-ContractsFinanceManagementAccountingPersonnel & Medical DisciplinesInternal & External RelationsInformation RetrievalAdministration & General ServicesSecretarial & Clerical Work16.Please describe below your experience in the field of your specialisation. If you are applying for a particular post,kindly mention any experience which relates specifically to the requirements of the post as well as to the conditions laid down for the eligibility of candidates, as stipulated in the job description.17. REFERENCESNot relativesName Position Address May be contacted beforeinterviews?Yes NoYes NoYes No 18. HAVE YOU ANY RELATIVES OR ACQUAINTANCES WORKING IN ESA?If so, please specify.19. HOW DID YOU HEAR ABOUT THIS JOB OPPORTUNITY?20. I CERTIFY THAT THE INFORMATION GIVEN ABOVE IS COMPLETE AND ACCURATE TO THE BEST OF MY KNOWLEDGE. ALL INFORMATION WILL BE TREATED CONFIDENTIALLY FOR ESA INTERNAL USE ONLY.Date: Signature:21. Any offer of employment will be accompanied by a medical form with annexes, which must be duly completed and returned to ESA's medical Advisor. The offer will not be considered before confirmation that the candidate is considered medically fit to be recruited by ESA.。