速卖通最全订单跟进英文模板
外贸发货后订单跟进邮件模板
发货前两周告知客户预计发货时间，同时通知客户支付余款Dear John,Your order is expected to be ready for shipment around 20th Oct.Please kindly check and make the balance payment with the below details:Total $39,860.00Paid $3,200Balance $36,660.00Looking forward to hearing from you soon.Sincerely,Lily订舱后反馈订舱情况，告知客户预计装柜日期和ETD（预计开船日期）Dear John,We have booked the shipment today, the goods will be loaded into container in our factory on 21th oct, the shipment date has been scheduled on 25th Oct.I will send you the loading photos after the loading in factory, and will keep you updated about the shipment.Sincerely,Lily装柜当天发装柜照片给客户Dear John,The goods have been loaded into container today in our factory. Attached please find the loading photos.I will send you the shipping documents in my next mail.Sincerely,Lily装柜当天发议付单付草本给客户，并让其确认内容Dear John,Enclosed please find the draft copy of the shipping documents, please check and let me know if they are ok.Waiting for your information.Sincerely,Lily由于天气原因，预定船期被船公司推迟了Dear John,Due to the bad weather in the seaport, the shipment of [Invoice number] has been postponed to 19th July by the shipping company.Please kindly note this, and we will keep you updated about the shipment.Sincerely,Lily开船当天告知客户实际开船日期和预计到达日期（ETA)，以及清关单据预计寄送日期Dear John,The shipment has been made on 28th October, and the ETA is 25th November.We are working on the shipping documents now, and they are expected to be sent to you on 2nd November.Sincerely,Lily清关文件寄出后告知客户快递单号和跟踪链接Dear John,The shipping documents has been sent to you by DHL today. You can track it with the waybill number [12345678] at ... Have a nice day!Sincerely,Lily网上跟踪单据是否签收，并和客户确认Dear John,Today I have tracked the shipping documents on DHL website and found that they have been signed by “Donald Trump”. Have you receive it?In case you have any questions, please let me know.Sincerely,Lily货物到港前一周，告知客户货物预计到港时间，提醒客户安排清关提货Dear John,How are you?The shipment are expected to arrive Hamburg port on 28th November(next monday), please kindly pay attention to its arrival and arrange the custom clearance.In case you have any questions, please feel free to let me know.Sincerely,Lily货物到港两周后，询问客户是否提到货，货物有无问题Dear John,Have you received the goods?If you have any questions or problem with this shipment, please feel free to let us know.Sincerely,Lily。
速卖通日常沟通模板
一、问业务范围：What is your business scope please?you are manufacturer or trader?you will buy the machine by yourself or for your client?缺货：Dear customer,Thank you for choosing our products.I need three days to prepare the goods.On the progress of the order, I will keep you informed.please wait patiently!We would check the product quality and try our best to make sure to receive it in a satisfactory condition.Thanks for your purchase again and we will update courier no.to you soon. Bella二、催付款：Dear customer,Thank you for your order.We checked that your order is unpaid.Do you have any requirements on the goods?Any questions plase free to contact us.we will help you within 24 hours.We will prepare for your order at once after you pay.Thank you in advance.Have a nice day.Best wishesBellaAs a friendly reminder, the instant payment is very important. The earlier you pay, the sooner you will get the item.Dear,We are writing to check whether you have received our last quotation on our PC Girl Case for iphone 5S(SKU:72156) dated 20 Dec 2013.You may rest assured the quality for the goods you selected is quite good.You can rest assured that your price will be profitable.Should you have any concern,please feel free to communicate with us online.Awaiting your immediate response.We are expecting your comment no matter what it is.三、付款后：Dear ***,Thank you for choosing our products.Your item will be arranged within 2-3 days to get courier no.And it would take another two days to be online for tracking.We would check the product quality and try our best to make sure to receive it in a satisfactory condition.Thanks for your purchase again and we will update courier no.to you soon.bella四、货物发出后：Dear customer,Thank you for choosing our products.Your item will be arranged within 2-3 days to get courier no.And it would take another two days to be online for tracking.We would check the product quality and try our best to make sure to receive it in a satisfactory condition. Thanks for your purchase again and we will update courier no.to you soon.bella五、货物发出填出物流单号后：Dear,Thanks for your order.The product has been arranged with care.You may trace it on the following website after two days:/zh-cnKindly be noticed that international shipping would take longer time(7-21 business days for China post,3-7 for EMS).We sincerely hope it can arrive fast.And you can be satisfied with our products and services.As well,we would appreciate very much if you may leave us five_star appraisal and contact us frist for any question,which is very important for us.We treasure your business very much and forward to serving you again in the near future.Thank you for shopping with us.We have shipped out your order (order ID: xxx) on Feb. 10th by EMS. The tracking number is xxx. It will take 5-10 workdays to reach your destination, but please check the tracking information for updated information. Thank you for your patience!If you have any further questions, please feel free to contact me.Best Regards,(Your name)六、跟催买家作出评价：Dear customer,We are glad you have received the goods.Being a seller on Aliexpress,feedback from customers are of vital importance to us.5-star appraisal and positive feedback will help us improve our products and services.If you have any other concern or are not so satisfied in any regard,please have no hesitation us firstly.We will try our best to solve your problem.Many thanks for your time on this.BellaI'm glad you have received the goods smoothly, hope you can satisfied. We will be grateful if you can provide us with a positive feedback!If you can help us take a few product photos on the evaluation, it would be great.七、收到买家正面评价后：Dear customer,Thanks for your positive appraisal.We will strive for providing better services and products for you in the future.Welcome your next coming.bella模板四：收到评价后A：如果收到好评，一定要对买家进行答谢，有助于买家再次转化：Dear Valued Customer,Thank you for your recent positive feedback!Your satisfaction is hugely important to us,and keeps us motivated to try harder for our customers!You can check out more great products from our store: We hope we’ll see you again on our store soon.Yours sincerely,Seller NameB：如果收到中差评，则一定要让买家说出不满意的地方及时弥补，并且可以引导买家修改评价：Dear Valued Customer,We are sorry to see that you left negative or neutral feedback relating to your recent purchase experience from our store.Please contact us at any time so we can find out why you were unhappy and resolve your problems. We hope then you can revise your feedback into a positive feedback for us!Yours sincerely,Seller Name.八、客户投诉产品质量有问题：投诉交期All of our products are shipped within 48 hours, and the end of April we have optimized so the logistics, I believe that the aging of the transport has been greatly improved. But i'm still very sorry for the inconvenience this has brought you.I guarantee that i will give you more discounts to make this up next time you buy form us.Thanks for your understanding.Dear customer,I am very sorry to hear about that.Since i did carefully check the order and the package to make sure everything was in good condition before shipping it out, i suppose that the damage might have happened during the transportation.But i’m still very sorry for the inconvenience this has brought you.I guarantee that i will give you more discounts to make this up next time you buy form us.Thanks for your understanding.Best Regardsbella九、货物断货Dear$buyer,We are very sorry that item you ordered is out of stock at the moment.I will contact the factory t o see when it will be available again.I would like to recommend some other items of similar style s.Hope you like them too.You can click on the following link to check them out XXXXXXX?If ther e’s anything I can help with,please feel free to contact us.Thanks！Best Regards译文：真是对不起，您订购的产品目前缺货，我会与工厂联系什么时候能补上，并将随时告知你。
外贸订单跟进常用模板
1．询问客户对报价的看法Dearxxx,Hope everything goes well with you！Have you kindly checked my offer? Hope they are workable for your market! It is regret that I haven't received any information from your side. May I have your idea about our offer? We will try to satisfy you upon receipt of your reply.If there is anything we can do for you, we shall be more than pleased to do so.Hope we can build good cooperation with you and your company.Bestregards二．追问客户的评价，求回复DearxxHow are you recently?Several days no news from you have you got my enquiry for xxxx? Fully understand thatyou are too busy to reply us. But we are still await for your comments. We needyour feedback to go ahead. Thank you in advance.Many thanks and best regards.三．本着小强精神，保证客户收到了报价，重发报价Hello,xxx,Wish you have a nice day!May I ask whether you have received my quotation? Now I am sending it again, if you have any other ideas. Please feel free to contact me. We will do much better if you can give anyadvices to us.Waiting for your favorable reply soon!Bestwishes四：利用报价的有效期给客户一点压力Hello,xxx,Hope everything goes well! It’s Judy.We are in receipt of your inquiry dated on xxx and quote you as follow: XXXXXXX .pls kindly check whether price is workable ? Becasue price will be invalid on xxxx.Wish we will promote business.Bestregards.五：最后一次寻求客户对所询价产品的意见，附上产品目录表Good day! My friends, Judy again.My quotation of xxx you might have received and considered. Could you kindly advise your comments at your earliest convenience?Enclosed is the E-catalog of Kington, please kindly check! If there is any item you are in need of, please contact me! I’ll be more than pleasure to offer the information you want. Thanks…I am of service at any time!BR六：待客户在目录表中发现适合他们市场的产品Hello,my friends,Have u received and checked the E-catalog send in my last email? Hope they are workable for your market! If you find some product really attractive to you, please feel free to contact us. We are more than pleasure to offer you with more information that you want.If you want to estimate the products show, yes, sample can be sent for your reference!We hope can establish a good business relationship with you in the near future.Bestregards七：时不时的问下是否有新的询盘或者订单Dear xxI hope you are doing good.Have you got any new orders ? pls keep me posted if yes, i will send you our updated price for your review.Best regards.八：对于较大的客户我们也可以主动提出提供免费样品哟Dear xxx,Free sample can be sent for yourreference if you need. How's your opinion?As our serveral communication, Ihope that we can build a cooperation between us. Waiting for your reply.Best wishes九：最后的绝招Dearxxx,I have sent you email many times before but have not received any reply from you so I am guessing the emails have not reached you.Could you please drop me a short note if you receive this message and also please tell me if you have any interest in our products? I don’t want to keep bothering you if you don’t haveany interestBestregards十：新产品上市就是很厉害的时候了哦DearxxxGood morning !It is glad to inform you that we have lanched xxx ,which with xxxx优势特点 such as perfect design, low noise, light weightxxxx.Attached with xx and xx for your reference and pls have a try in your market if possible.Bestregards.xxxx十一：告知客户价格表的调整Dearxxx,How are you? Long time no contact and hope everything goes weill with you.Our products and quotation had updated .Would u pls check our new quotation with new items in attachments ?If have any questions,pls contact me freely.Bestregards.十二：看看可不可以转换订单吧Hello,xxx,Now I am writing for keeping in touch with you for further business.If any new inquiry, welcome here and I will try my best to satisfy you well with competitive prices as per your request. By the way, how about your order (or business) with item ***? If still pending I would like to offer our latest prices to promote an opportunity to cooperate with each other. Thanks and best regards, Kevin可选邮件：1.客户过节，送祝福DearxxxxHappy xxx and we wish you, your family, company enjoy your holidays.As for xxx, if you need any info,pls contact me at any time. We will try our best to satisfied with your requirements.May god bless you and have a nice day.2.给客户发送一封关心的信，提醒客户注意休息，身体健康Deerxxx,Goodday!Happy the coming new year! I know that you will be much busy than before. But, please renmenber to keep enough rest! As all of us know, healthy is the most inportant in your life.Bestregards3.如果我方过节的话DearXXXXSorry for re-troubling you.pls find my pervious email below. Could you kindly check by return today. Because we will on holiday from xx to xx and my email access may be limited.Thank you in advance.Bestregards.2．问客户有没有收到邮件Dear XXX,Your goods have been finished, Kindly see attached images to check!(附几张大货图，很有说服力）please make payment of balance asapso that we can deliver them soon!直截了当。
中英文订单模板
中英文订单模板一、中文订单模板订单表头•订单编号：XXXXXXXX•下单日期：XXXX年XX月XX日•客户名称：XXXXXXXXXX公司/个人•联系电话：XXX-XXXX-XXXX•配送地址：XXXXXXXXXXXX（详细地址）订单明细•序号：产品名称、规格、数量、单价、小计•1：XXXXXXXX、XXXX、XX、¥XXX、¥XXXX •2：XXXXXXXX、XXXX、XX、¥XXX、¥XXXX •总计：¥XXXXX（订单总金额，自动计算）支付方式•在线支付（支付宝/微信支付/银联等）•货到付款（现金/POS机刷卡）配送方式•快递配送（顺丰/圆通/中通等，根据实际选择）•自提（指定地点自提）备注信息•请在此处填写任何特殊需求或备注信息。
二、英文订单模板Order Header•Order Number: XXXXXXXX•Order Date: XX/XX/XXXX•Customer Name: XXXXXXXXXX Company/Individual•Contact Phone: XXX-XXXX-XXXX•Delivery Address: XXXXXXXXXXXX (Detailed Address)Order Details•Seq: Product Name, Specification, Quantity, Unit Price, Subtotal•1: XXXXXXXX, XXXX, XX,XXX,XXXX•2: XXXXXXXX, XXXX, XX,XXX,XXXX•Total: $XXXXX (Order Total Amount, Calculated Automatically)Payment Method•Online Payment (Alipay/WeChat Pay/UnionPay, etc.)•Cash on Delivery (Cash/POS Card Payment)Delivery Method•Express Delivery (SF Express/YTO Express/ZTO Express, etc., select according to actual situation)•Self-pickup (Pick up at a designated location)Notes•Please fill in any special requirements or note information here.三、使用说明中文订单模板供国内客户使用，英文订单模板供国际客户或需要英文记录的场合使用。
27个可以在不同销售环节下使用的英文跟进邮件模板
27个可以在不同销售环节下使用的英文跟进邮件模板Dear [Contact's Name],I hope this email finds you well. My name is [Your Name], and I am reaching out to follow up on our recent conversation regarding [Topic of Discussion].1. Introduction Template:Subject Line: [Company Name] - Follow-Up on our MeetingI wanted to thank you for taking the time to meet with me [or our team] [insert date] to discuss [topic]. I found our conversation extremely insightful and appreciated the opportunity to learn more about your business and its needs.2. Meeting Follow-Up Template:Subject Line: Recap of our Discussion - [Company Name]Thank you for taking the time to meet with me [or our team] [insert date].I wanted to summarize our discussion and ensure that we are on the same page.3. Request for Proposal Template:Subject Line: Request for Proposal - [Company Name]I hope this email finds you well. After reviewing your company's capabilities and discussing your needs with our team, we believe that[Company Name] would be an excellent partner. We would like to request a formal proposal from your company.4. Product/Service Presentation Template:Subject Line: [Company Name] - Introduction to our [Product/Service]Thank you for your interest in [Company Name]. As discussed, I am excited to introduce you to our innovative [product/service] and its potential benefits for your company.5. Pricing Inquiry Template:Subject Line: Request for Pricing Information - [Company Name]I hope this email finds you well. I would like to inquire about the pricing and packages available for [product/service]. Could you please provide me with a detailed breakdown of the costs associated with our potential collaboration?6. Request for Feedback Template:Subject Line: [Company Name] - Feedback RequestWe value your opinion and want to ensure that we are meeting your expectations. As a valued customer, we kindly request your feedback regarding our [product/service] and overall customer experience.7. Follow-Up on Payment Template:Subject Line: Payment Reminder - Invoice #[Invoice Number]I hope this email finds you well. I wanted to follow up on the outstanding payment for Invoice #[Invoice Number]. Please find the attached invoice for your reference.8. Request for Testimonial Template:Subject Line: Request for Testimonial - [Company Name]We hope you have been satisfied with our [product/service]. Your satisfaction is our top priority. If you have a moment, we would greatly appreciate it if you could provide us with a testimonial about your experience.9. Event Invitation Template:Subject Line: Exclusive Event Invitation - Save the Date!I hope this email finds you well. We would like to invite you to an exciting and exclusive event that we are hosting at [venue] on [date]. Please save the date, and more details will follow soon.I hope you find these email templates useful for your various sales follow-up needs. Feel free to personalize them and adapt them to your specific situations. Should you require any further assistance or have any questions, please do not hesitate to reach out to me.Thank you, and I look forward to hearing from you soon.Warm regards,[Your Name][Your Position/Title][Company Name] [Contact Information]。
速卖通阿里巴巴亚马逊客户英文回复模板
若是质量 问题,不 影响使 用，刺绣 问题（针 对服装） Dear friend Thanks for your picutres . We are sorry that this is our quality issue, but could you please kindly help us repair at your end? We are happy to cover the cost for you. If it is workable for you, we will give you the $$$ as the compensa tion.
Best regards, walker
若是尺码 大小差异 Dear friend Thanks for your pictures . We are sorry that we do not find the size differen ce through the pictures . we did inspect your item that is the same as you ordered before shipment . We are sorry that this size may not fit you properly
Looking forward to hearing from you soon. Best regards, walker
若是质量 问题,不 影响使用 Thanks for your picutres . We are sorry that this is our issue, In order to showing my apologie s, could we give you a good discount or send you a gift when you order next time? or could you give us a better suggesti on?
速卖通客户跟踪模版
在产品发货后，告知买家相关货运信息：Hello LushkinIt's a pleasure to tell that the postman just picked up your item from our warehouse. It's by CPAM, 25-30 working days to arrive.Tracking number is：RB800790711CNTracking web is：/index_en.shtmlYou can view its updated shipment on the web, which will be shown in 1-2 business days. Also our after sales service will keep tracking itand send message to you when there is any delay in shipping.We warmly welcome your feedback.Thanks and Best Regard您好先生/女士非常高兴的告知您，邮递员刚刚取走您所买的产品。
您的产品将通过EMS的方式，在7个工作日后到达您那里。
物流单号为：***********，物流查询地址：*****物流信息更新到网页上需要1-2个工作日，我们会实时查看物流信息，如果由于物流出现耽搁，我们会及时的告知您。
期待您的回馈！网站评语：告知买家产品已经发货，并给买家一个初步的交易等待时间区间。
如果使用小包或碰到物流堵塞的意外，也可以在这封邮件告知买家，做好产品延迟到达的心理准备。
货物到达海关后，提醒货运相关进展：Hello Sir/MadamThis is **. I am sending this message to update the status of your order. The information shows it was handed to customs on Jan. 19. Tracking number：************. You can check it from web: ***************.You may get it in the near future. Apologize that the shipping is a little slower than usual. Hope it is not a big trouble for you.Best Wishes.您好先生/女士我是**。
速卖通订单模版(11)
订单状态
负责人(业 务员)
买家名称
买家邮箱
下单时间
付款时间
产品总金 额
641128477421 64
641438520178 96
641841பைடு நூலகம்65651 69
64184091511557
64241473830878
64238012396198
64254906525420
64262233452075 64306427626771
实际发货 物流:运单 号
发货时间
确认收货 时间
markham, Ontario, C
rua Para 179 Edilene bairro C. Brazil america N. de Quadros apto 101 Gu
州/省
城市
地址
邮编
联系电话
手机
买家选择 物流
发货期限
Singapore
China 00-3400-34Post 28003 616225703 616225703 Register Cea Bermudez 66 esc-centro 1D2 Madrid, Madrid, ed Air Spain 1109 China 519-533519-533Cree N4T 1A3 Post 3576 3576 Avenue Register Woodsto ed Air 39 China landers Post 6076 0410161617 0410161617 road Register lesmurdi ed Air China Post Register 94696142 ed Air Mail Singapore blk 311 canberra 750311 road 94696142 #04-153 singapore, singapore, China Post Register ed Air Mail Boulevar 75200 Cardona 1283 099511707 Casa Cardona, 11000-75200-4536-7735 Soriano, Uruguay China Post Register ed Air Mail Australia, Australia 13 Livingstone5098 Avenue 400261669 Ingle Farm 400261669 adelaide, South China Post Register ed Air Mail Brazil Rua Sao Salvador 83015220 510 55-41-30981736 Sao Jose 554191117110 dos Pinhais, Parana, China Post Register ed Air Mail 176 golden l3s4e4 vae markham, 905-472-1178 Ontario, 905-472-1178 Canada China Post Edilene C.89204420 N. de Quadros 55-47-9138089955-47-91380899 Guidi Register
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速卖通最全订单跟进英文模板未付款订单怎么办？客户投诉质量问题如何沟通？物流速度太慢怎么让买家理解？如何让买家留好评？…三头六臂为大家精心准备了很全面订单的回复模板，您可以找到各种情况下对海外买家的回复办法哦。
1. 未付款订单的催款模板。
（请根据您产品自身特点对描述内容进行修改）Dear xxx We have got your order of XXXXXX。
But it seemsthat the order is still unpaid. If there’s anything I can help with the price,size, etc., please feel free to contact me. After the payment is confirmed, Iwill process the order and ship it out as soon as possible. Thanks! 2. 查看到买家付款完成的订单后，给买家发送订单确认邮件并且告知预计发货时间Hi, xxx, Thank you for your payment for orders xxxxxxx. We will be dispatching these itemswithin the next 3 days. If you have any questions or problems, contact usdirectly for help. 3. 填写了发货通知后告知买家当前状况，（订单号、发货单号、运输方式和发货日期）Hello, xxx, We are happy to tell you we have dispatched your order! You can track itsprogress with the following tracking number: xxxxxx You can also track the delivery of your order yourself here:.It usually takes about 30 days for your order arrive, but as this is theshopping season, the logistics companies are very busy and some orders may takeslightly longer to arrive. If you have any questions or problems, contact us directly for help. 4. 超过5天还未更新物流信息，让买家再等待Dear xxx, As we all know, it’s the busiest part of the shopping season and the logisticscompanies are running at maximum capacity. Your delivery information has not been updated yet, but don’t worry- we will let you know as soon as an update is available. Thank you for your patience! 5. 货物退回，换物流方式重新给买家发货，并延长收货时间Hello, xxx, Due to the overwhelming demand for logistics this shopping season, the originaldispatch has failed. Don’t worry! We have already dispatched your orderwith a different logistics company. You can track the new delivery of yourorder here:. We have also extended the time period for you to confirm delivery. If you have any questions or problems, contact us directly for help. 6. 长时间在途，确认是否收到货物，减少买家未收到的担忧Hello, xxx, If you haven’t received your order yet, please don’t worry. We just checked the trackinginformation and it’s on its way! Don’t worry about your money or your purchase either – if you do not receive your package, we will resend your order, oryou can apply for a full refund. If you have any questions or problems, contact us directly for help. 7. 距离确认收货超时还有1周，依然未妥投，告知买家物流的大致情况，并且告知买家会给他延长收货时间，请买家不要提交纠纷Hello, xxx, We have checked the tracking information and found your package is still intransit. This is due to the overwhelming demand for logistics this shoppingseason. We have also extended the time period for you to confirm delivery. If you have any questions or problems, please contact us directly forassistance, rather than submitting a refund request. We aim to solve allproblems as quickly as possible! Thanks! 8. 客户投诉产品质量有问题(表示歉意，并愿意配合解决问题，承诺下次购买能给予折扣)，请根据订单实际情况进行更改。
Dear xxx I am very sorry to hear about that. Since I did carefully check the order andthe package to make sure everything was in good condition? Before shipping itout, I suppose that the damage might have happened during the transportation.But I’m still very sorry for the inconveniencethis has brought you. Iguarantee that I will give you more discounts to make this up next time you buyfrom us. Thanks for your understanding. 9. 货物断货，推荐类似产品。
（建议大家及时把断货的商品进行下架）Dear xxx, We are very sorry that item you ordered is out of stock at the moment. I willcontact the factory to see when it will be available again. I would like torecommend some other items of similar styles. Hope you like them too. You canclick on the following link to check them out XXXXXX. If there’s anything I canhelp with, please feel free to contact us. Thanks! 10. 折扣产品推荐Dear xxx,Thanks for your message. Well, if you buy both of the XXXX items, we can offeryou a XXX % discount. Once we confirm your payment, we will ship out the itemsfor you in time. Please feel free to contact us if you have any further questions. Thanks & Best regards! 11. 买家议价（填写希望买家购买的件数和您所能提供的折扣）Dear xxx: Thank you for taking interests in our item. I’m afraid we can’t offer you thatlow price you bargai ned as the price we offer has been carefully calculated andour profit margin is already very limited. However, we can offer you a XXX %discount if you purchase more than XXXXpieces inone order. If you have anyfurther questions, please let me know. Thanks! 12. 向买家推荐新品(圣诞节/新年等节日畅销产品推荐) Dear xxx, As Christmas/Newyear/…… is coming, we found XXXXXXXXXX has a large potentialmarket. Many customers are buying them for resale on eBay or in their retailstores because of its high profit margin. We have a large stock of XXXXXXXX.Please click the following link to check them out XXXXXXXXXX. If you order morethan 10 pieces in one order, you can enjoy a wholesale price of XXX. Thanks. 13. 货物在海关Hello, xxx, We have checked the tracking information and found your pac kage has now arrivedat your country’s customs agency. Please let us know as soon as your order arrives at your delivery address. If your package experiences any delays at customs, please contact them toresolve any problems. Thanks! 14. 货物已经处于签收状态，提醒买家进行确认收货并且给予好评Hello, xxx, The tracking information shows that you have received your order! Please makesure your items have arrived in good condition and then confirm satisfactorydelivery. If you are satisfied with your purchase and our service, we will greatlyappreciate it if yougive us a five-star feedback and leave positive commentson your experience with us! If you have any questions or problems, please contact us directly forassistance, rather than submitting a refund request. We aim to solve allproblems as quickly as possible!Thanks! 好的沟通能减少很多与买家之间不必要的纠纷，我们需要很好的利用我们的沟通方式，结合我们客观的优质产品和服务，大力提升交易量以及买家的回头率。