外贸展会会问的问题
外贸客户有可能问到的问题
-Q1:Would it be possible to customize the scooter and the packaging with our logos? How much would it cost?- Yes,it is possible,we we can talk further if you have some good ideas,of course we can offer you a discount and the budget according to your quantity.-Q2:Are there more colors availables?-Yes,of course,but we suggest you use our normal colors for first trial order,it is good for lead time if you want to test quality quickly.-Q3:What is the HS code for electric scooter?-The HS code: 8711 90 10-Q4:What is your payment method?Please confirm.-Usually we only accept T/T and L/C.-Q5: Have you sample available to send me? If so, Can you send me to my company directly? What would be the final cost of that? How is the procedure and the final cost of the sample?-Yes,we can send you one or more directly in a week,just let me know the correct address and zip code,we can help you check all fees,but we will charge sample fee for samples and we can refund you if you can order more.-Q6:Have you available any accesories for the scooters like rear and front led lights, helmets or charge points for the scooters? If so, can you send me the budget?-Yes,we can,we can help you and send you price list with your required.-Q7:How does warranty work for this? And how is the procedure in case of claim of one of our customers?-Usually we support technical assistance at any time and offer free one if the problems from your customers and caused by bad quality products,of course our customers should maintain and care for e scooter and ensure it work fine in right way.we can talk further about this term.-Q8:Do you support "Dropshipping"system?How is the procedure?What is the conditions?Can I do an exclusive agent?- We can talk further if you would be intereted in them and send us agent plan.。
外贸展会常用问答英语
外贸展会常用问答英语Commonly Asked Questions at International Trade Shows.1. What are the dates and times of the trade show?2. Where is the trade show located?3. Is there a registration fee for the trade show?4. What types of products and services will be exhibited at the trade show?5. Are there any educational sessions or events being held at the trade show?6. Is there a list of exhibitors available?7. Are food and drinks available at the trade show?8. Is there a press room at the trade show?9. Are there any discounts available for group registration?10. What are the rules and regulations for exhibiting at the trade show?11. Are there any parking facilities available at the trade show?12. Is there a dress code for the trade show?13. Can children attend the trade show?14. Are there any networking opportunities at the trade show?15. Are there any promotional opportunities available at the trade show?16. What is the expected attendance at the trade show?17. What are the staff's hours of availability?18. How do I get to the trade show venue?19. Are there any special events or activities planned for the trade show?20. What is the show's website address?Additional Tips for Attending Trade Shows.Arrive early to avoid crowds and lines.Dress professionally.Bring plenty of business cards.Be prepared to talk about your company and products or services.Take advantage of networking opportunities.Attend educational sessions and events.Follow up with potential customers after the trade show.。
外贸展会常见问题及回复模板英文
外贸展会常见问题及回复模板英文Common Questions at Trade Shows and Response Templates1. What does your company do?Response: Our company specializes in [describe your company's products or services] and we have been in business for [mentionthe number of years]. We cater to [mention your target audience or industries]. Would you like further information about our offerings?2. What sets your products/services apart from your competitors? Response: We pride ourselves on [mention key differentiating factors such as quality, innovation, competitive pricing, or customer service]. This has enabled us to establish a strong foothold in the market and build long-term relationships with our clients. Would you like to learn more about our unique advantages?3. Do you have any promotions or discounts available? Response: We are currently offering [mention ongoing promotions or discounts] for our valued customers. Additionally, we have special trade show discounts that are exclusively available during this event. Would you like more details or a personalized quote?4. How can I place an order with your company?Response: Placing an order with us is simple. You can either [mention different ways to place an order, such as online through our website, by phone, or through an authorized distributor]. Our sales team will guide you through the process and ensure a seamless experience. Do you need any assistance with placing an order?5. Can you provide references or testimonials from your existing customers?Response: Absolutely! We have a portfolio of satisfied customers who have kindly shared their experiences with ourproducts/services. We would be happy to provide you with references or testimonials upon request. Please let us know if you would like to receive them.6. Do you offer customization or personalized solutions? Response: Yes, we understand that every customer has unique requirements. We provide customization options and can tailor our products/services to meet your specific needs. Please let us know your requirements, and we will work closely with you to develop a personalized solution.7. What is your minimum order quantity or lead time? Response: Our minimum order quantity varies depending on the product/service you are interested in. Similarly, our lead times may vary based on factors such as customization and order volume. Could you please provide more details about your specific requirements so that we can provide you with accurate information?8. Do you offer international shipping?Response: Yes, we offer international shipping services to customers worldwide. We have established partnerships with reliable shipping companies that ensure prompt and secure delivery of our products/services. Please provide your location, and we will provide you with shipping options and costs.9. Can I request a product/service demonstration or sample?Response: Certainly! We believe in letting our products/services speak for themselves. We can arrange a demonstration or provide you with a sample so that you can experience the quality firsthand. Please let us know your preferences, and we will make the necessary arrangements.10. How can I get in touch with your company after the trade show? Response: We would be delighted to stay connected with you. You can reach us [mention your contact details such as email, phone number, or website]. Additionally, we will be following up with all interested parties after the trade show to address any further questions or provide additional information.Use these response templates as a starting point, and adapt them according to your company's specific offerings and trade show circumstances.。
展会经典问题集锦
1、Q:怎么让客户记住我？A: 得体的服装和职业化的修养2、Q:有什么高招，让客户在展会上对你印象深刻，回去再联系的时候能想起来你? 还有展会上照了很多客户照片，最后自己也分不清谁是谁，这个问题应该怎么解决？A:没照一张相，相机上不是有编码吗，然后把对应的编码和客人的名片写在一起，就可以3、Q：怎么能让自己的展会有特色？A: 先布置好漂亮的展会，再做好对产品的认识，找一个外交好的同事，这是硬件。
其余就是看运气。
4、Q:如何让展会上的客户在参展之后主动联系我们？A:不是让客户找你，而是你主动去问候饿虎，可以问问客户参展喜欢那些东西，在这些方面你们可以帮忙配合客户寻找产品，虽然吃力不讨好但是很有用的。
5、Q:产品价格不给力，质量一般，我们该如何抓住客人呢？难道只能靠服务软实力吗？A:服务软实力只是一个相对性的，记住一句话凡事无绝对6、Q:如何有效布置展位，10平米？条幅怎么拉才好呢？A: 这个可以让设计展厅公司的人或印刷厂去做，专业人士比较会好一点7、Q：我想问下展会如果有客户直接要价格表的这种，能给吗A：不能给，这是很明显的套价，完全没哪个必要，只能针对某一款产品报价3个不同尺寸的即可。
8、Q:展会后多久联系客户合适呢？A:3天后9、Q：如果展会上遇到了同行业的代理商来看我们的产品该怎么办？A：那就聊聊呗，探讨一下行情市场，这是好事哇10、Q: 客户总是不理，上线也不理，怎么吸引他的注意力，让他和我沟通起来呢？A:聊天工具并不是做外贸最好的工具，客户没有太多时间去聊天，原因有：a：一个优质的采购商他是不可能通过聊天工具就跟您下定单的，他还需要用正规的文件上报领导，与领导沟通。
b：客户的时间与我们的时间并不是一样的，他每天也有很多事要去做，不可能像我们一样聊天的。
建议您平时多给客户打打电话，这样更能了解客户的需求，也不会让客户反感。
11、Q：2013新加坡国际通讯/资讯科技展览会CommunicAsia，我是第一次出国参加展会，买的是香港去新加坡的飞机票。
展会常见问题罗列
展会常见问题及解决方式1.问题类型：服务型：第一步接待客户交流的第一句话该如何说，以下是个人建议:当客户走进我们的展位时，我们要大声喊出：“欢迎光临承煦”.来加深我们承煦的品牌印象。
当客户进入我们的展区，主动跟客户交流的第二句话该如何说，以下是个人建议：第一种说法：带客户进入新产品区，介绍新产品“这是我们的新产品，我来帮您介绍一下”接着就是介绍新品的概念和技术.第二种说法:宣传我们的企业理念:主要突出在我们做的公益性的杂志和照明博物馆。
第二步在吸引住客户之后,下面会出现客户的问题：第一种情况：你说了“欢迎光临江苏承煦电气集团"之后，客户没有任何反应，或者简单的Q：说“我随便看下”，我们该怎么应对?千万不要跟客户说：恩，好的，有看中的可以叫我.A：一定要主动的紧跟客户的步伐,并且每经过一个展品都要介绍它的特色，或者说一下我们公司的文化理念，灌输下我们的历史功绩，也可以跟客户拉近乎，问下客户是哪里的，接着谈到我们做过的业绩和工程什么的,拉近客户的距离,继而深入探讨。
Q：或者客户直接会问“你们是做什么的？"A：我们是一家集生产，设计，施工，于一体的集团化专业户外照明企业.拥有照明一级安装资质，照明甲级设计资质，机电安装二级资质,建筑智能二级资质，喷泉乙壹级资质，装修装饰三级资质。
2.技术型问题：Q:接着客户会问：“你们的产品与其它厂家比有什么优势？"A：我们拥有照明一级安装资质，照明甲级设计资质，机电安装二级资质,建筑智能二级资质.是一家集照明、设计、传媒、LED及新能源研发为一体的集团化公司我们有专业的施工队伍和技术人员。
并且我们有自主研发产品的团队。
每个季度都会研发新品.我们还拥有专业售后团队.Q:客户会问“你们公司在什么地方?”这句话实际就是让你简单介绍下你们公司！A：我们是在江苏省的文化古城--扬州,地理位置靠近京沪高速、沪宁高速、润扬长江大桥、宁启铁路,交通非常便利。
外贸展会会问的问题
1) What 's the CBM? How many pieces in 1x20ft, 1x40gp or 1x40HQ?2) How much this set? In elude what items?3) How many colors for this model? Can we eha nge the color? |4) What 's the size? Can you change to our size?5) How many workers in your factory?6) What 's the packing?7) What are the product details?8) Are you factory or trad ing compa ny?9) What 's the lead time?10) What 's your annul output? What 's your monthly output?11) What 's your market? Domestic or export? What percentage for export?12) What cou ntries do you mai nly export?13) Where is your factory?14) Can you give a brief in troducti on of your factory?15) What 's the material?16) What certificati on do you have?17) What ' s thedelivery time?18) What ' s the p ayment term?19) What ' s the MOQ?20) Do youhave En glish cart on?21) Are you ope n for OEM?22) Can you cha nge to our bra nd?23) Can you provide certificate of orig in?24) What 's the price for sample?25) What fair do you atte nd?26) Do you have stock?27) How many brands do you have?28) What 's your main product?29) Do you have customers in XXX cou ntry? Who?30) What is the warra nty?31) How far is your factory from here?32) Can I take pictures?33) How many new models every year?34) How many people in export departme nt?35) What models are best selli ng?36) What 's your company name?37) Who should I con tact for bus in ess?38) What 's the terms and condition?39) Can you give me pictures of factory in side and outside?40) How big is your pla nt size?41) What 'tbe latest website of your company?42) Do you have En glish website?43) What 's the net weight/gross weight of one set?44) What lacquer do you use?45) What bra nd of your hardware?46) What 's the adva ntage of your fur nit ure?47) Do you do alibaba?48) Can I take the catalog? Do you have E-catalog?49) How many producti on lines in your factory?50) How many people in R&D departme nt?51) Can you provide your bus in ess lice nse?52) Can you show me the orga ni zati onal structure?53) Can you show me the producti on flow?54) Do you have export authority?55) Do you have En glish In stallati on diagram?56) How do you deal with compla int from customers?57) Do you have trai ning for staff?58) Whe n is your compa ny foun ded?59) Do you supply products to differe nt in same price?60) What 's the loading port?61) Whe n do you join this compa ny?62) Is it high glossy?63) Wha t 's the formaldehyde?64) What 's the moisture degree?65) What 's the thickness of the board?”66) What style of your fur ni ture?67) What kind of carto n do you use?68) How ma ny people in QC term? What kind of the QC check, i nside or69) Your compa ny registered capital?70) How do you make QC con trol? In ter nal or third party?71) How is the export market of your compa ny last year?。
外贸交流基本口语
外贸交流基本口语1. “Nice to meet you! How's business?”（初次见面打招呼并询问业务情况）- 就像我们在国内见到新朋友会说“你好啊，最近过得咋样？”在外贸交流中，这也是很常见的开场白。
比如我参加一个国际展会，看到一个潜在客户，我就满脸笑容地走过去说：“Nice to meet you! How's business?”那种热情就像迎接久别重逢的老友。
2. “Our products are top - notch.”（强调产品质量顶尖）- 这就好比说我们的产品是尖子生一样。
有一次我给一个外国客户介绍我们厂生产的电子产品，我自信地告诉他：“Our products are top - notch. They are like the Ferraris in the world of electronics.”他一下子就来了兴趣。
3. “What are your requirements exactly?”（询问确切需求）- 这就像你去餐馆点菜，服务员问你“您到底想吃啥呀？”在和外贸客户沟通时也一样重要。
记得有个客户来找我谈合作，我就直接问他：“What are y our requirements exactly?”这样能快速了解他的想法。
4. “We can offer a competitive price.”（提供有竞争力的价格）- 就像是在一场价格大战中，我们拿着最厉害的武器。
有一回，我和一个外国采购商谈判，他说我们的价格可能有点高，我马上回应：“We can offer a competitive price. Our price is like a bargain in a flea market, you won't find a better de al elsewhere.”5. “Could you tell me your budget?”（询问预算）- 这就如同两个人商量一起出去玩，得先知道对方打算花多少钱呀。
外贸找客户1-1 展会口语集锦
一、寒暄问好1.你好。
Hello./Hi./How are you.2.有什么可以帮助你的吗？What can I do for you?/May I help you?/What can I do to help you?3.很高兴见到您。
Nice to meet you./I’m very glad to see you here.4.我来自中国，请问您来自哪个国家？I'm from China.Which country are you from?/Where are you come from?5.你们公司主要业务是什么？What is the main business of your company?6.我可以要您的名片吗？May I have your business card?/Could you give me your business card?7.您做哪个市场？Which market are you in?8.我也做德国市场。
可以留个联系方式吗？I also do the German market.Can I leave a phone number to you?/Can I have your contact information?9.这个产品您喜欢吗？Do you like this product?10.这是您第一次来中国吗？对中国印象怎么样？Is this your first visit to China?What's your impression of China?11.欢迎您来中国。
希望您在这里一切顺利。
Welcome to China.I hope everything goes well with you here.12.能与您合作是我们莫大的荣幸。
It's our great honor to cooperate with you.13.我们希望能够和您保持联系。
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1) What’s the CBM? How many pieces in 1x20ft, 1x40gp or 1x40HQ?
2) How much this set? Include what items?
3) How many colors for this model? Can we change the color?
4) What’s the size? Can you change to our size?
5) How many workers in your factory?
6) What’s the packing?
7) What are the product details?
8) Are you factory or trading company?
9) What’s the lead time?
10) What’s your annul output? What’s your monthly output?
11) What’s your market? Domestic or export? What percentage for export?
12) What countries do you mainly export?
13) Where is your factory?
14) Can you give a brief introduction of your factory?
15) What’s the material?
16) What certification do you have?
17) What’s the delivery time?
18) What’s the payment term?
19) What’s the MOQ?
20) Do you have English carton?
21) Are you open for OEM?
22) Can you change to our brand?
23) Can you provide certificate of origin?
24) What’s the price for sample?
25) What fair do you attend?
26) Do you have stock?
27) How many brands do you have?
28) What’s your main product?
29) Do you have customers in XXX country? Who?
30) What is the warranty?
31) How far is your factory from here?
32) Can I take pictures?
33) How many new models every year?
34) How many people in export department?
35) What models are best selling?
36) What’s your company name?
37) Who should I contact for business?
38) What’s the terms and condition?
39) Can you give me pictures of factory inside and outside?
40) How big is your plant size?
41) What’s the latest website of your company?
42) Do you have English website?
43) What’s the net weight/gross weight of one set?
44) What lacquer do you use?
45) What brand of your hardware?
46) What’s the advantage of your furnit ure?
47) Do you do alibaba?
48) Can I take the catalog? Do you have E-catalog?
49) How many production lines in your factory?
50) How many people in R&D department?
51) Can you provide your business license?
52) Can you show me the organizational structure?
53) Can you show me the production flow?
54) Do you have export authority?
55) Do you have English Installation diagram?
56) How do you deal with complaint from customers?
57) Do you have training for staff?
58) When is your company founded?
59) Do you supply products to different in same price?
60) What’s the loading port?
61) When do you join this company?
62) Is it high glossy?
63) Wha t’s the formaldehyde?
64) What’s the moisture degree?
65) What’s the thickness of the board?
66) What style of your furniture?
67) What kind of carton do you use?
68) How many people in QC term? What kind of the QC check, inside or
69) Your company registered capital?
70) How do you make QC control? Internal or third party?
71) How is the export market of your company last year?。