监督管理模式和领先的领导风格非常适合工作满意度的提高【外文翻译】

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监督者领导力-3

监督者领导力-3
20分
事例:周星星以30多岁的年纪被选为QQ市上最年轻的分行长,其卓越的工作能力 受到公认。 当时好几任分行长都是因为经营业绩不好,面临关门困境而接到了停职命令。正是 在这种情况下他临危受命。
周分行长在他上班的第一天,看到沉浸在失败主义中的职员们受到很大冲击。
“职员们不会自动产生吸收存款或者发展信 用卡客户的想法. 他指出 “我们只做到这个程度能行吗?”
太热烈了哎……
太棒了, 爽死了!
啊,学生要上课啊
滋滋 啊,是啊
[M3] 激发热情的领导
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Intro
不,老师 我们没关系 ] 那也 不行 啊
M3.激发热情的领导
你的班上次全国 模拟考试就是全 国倒数第一吧
别管我们,你们 继续吧
那个……

真 没
如果继续这样 的话

再也不会有今 天这样的工作 了
[M3] 激发热情的领导
[M3] 激发热情的领导
-3-
0.单元介绍
step
by
M3.激发热情的领导
学习目录
step
一流
一流企业,一流领导
Lesson1
I 一流
领导力 DNA
: 领导下属的能力
Lesson2 : E=VR ² 2.1 Value 2.2 Relation 2.3 Recognition
I
E M
[M3] 激发热情的领导
I
E M
[M3] 激发热情的领导
追求一流的领导
nnovator
激发热情的领导
nergizer
aster:为顾客着想的领导
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0.单元介绍
모듈 소개
M3.激发热情的领导
学习目标

高层领导力提升结业考试题库(含答案)

高层领导力提升结业考试题库(含答案)

如何提 升管理 者的思 想力 单选题 单选题 判断题 判断题 判断题 判断题 判断题 单选题 单选题
下列选项中,关于人生的三大追求,表述错误的是: 治心以“广大”为要 格局会决定结局,关于“三维定格局”的内容,不包 括的是: 下列选项中, 不属于事业有成人士, 成功的取决因素 的是: 由“感识”阶段上升到“意识”阶段,最重要的是改 变注意力。此种说法: 作为管理者, 应该把如何让企业赢得更多利润放在首 位。此种说法: 想要增强思想力, 首先要做的就是形成持续、宁静和 积极的心理状态。此种说法: 思想者与平庸者的差别在于对普通事物的认识方式。 此种说法: 作为管理者, 首先应该关注自己的言行, 使自己成为 演说家。此种说法: 关于广义学习力的含义,表述正确的是: 学历 胸怀的宽广 正确 正确 正确 正确 正确 学习书本知识的能力 把有限的生命投入无限 的知识学习中 拿来“用”的武器 开放的思想 更新技能态度 何时学 与人相处 哲学、思维科学 概念能力 整理 正确
想要成出色的领导,要注意三个方面,其中不包括: 得到下属尊敬 为客户考虑 以薪酬决定去留
单选题 单选题 单选题 判断题 判断题 判断题 判断题 判断题 单选题 单选题 单选题 单选题 单选题 单选题 单选题 单选题 单选题 单选题 判断题 判断题 判断题 判断题 判断题 单选题 单选题 单选题 单选题 单选题 如何提 高管理 者的创 新力 如何提 高管理 者的创 新力 如何提 高管理 者的创 新力 判断题 单选题 单选题 单选题 单选题 单选题 判断题
错误 错误 意识 行为 知识
过态度 协调论 管理自 我情绪 单选题 单选题 单选题 单选题 单选题பைடு நூலகம்单选题 单选题 单选题 判断题 判断题 单选题
认知成分、情感成分和: 当态度的三种成分轻微不协调时,人会处于( 状态。 按照态度协调论, 认为读书有益, 工作又需要手不释 卷的人,在( )的情况下,就会感到很幸福。 )的 幸福 矛盾 改变自己的行为 非常喜欢阅读 认知、情感、行为三 者分裂 归宿 人的情绪体验 文笔优美 害怕被孤立的心理 心理坚强的人 错误 错误 紧张 改变爱憎感 没有经济方面的困 扰 社会心理应激 万物的规律 面对人、事、物时 的实际行动 结构完整 从众心理 心态积极的人 痛苦 改变自己的性格 任何情况下都很幸福 内分泌失调 幸福感 对人、事、物的相对 稳定的心理倾向 满足了广大人民群众 的心理需要 盲从心理 心理脆弱的人

现代管理学考题,含答案(英文)

现代管理学考题,含答案(英文)

1. Filling the follow blanks (20 points)1. 1. Competitors are an organization’s opponents in the external environment.(竞争对手是一个组织在外部环境的反对者)An organization’s Intertype competitors are distinctly different and competing organizations.2. Three general skills are need for effective management performance. (有效的管理需要三种基本技能)They are human, conceptualskills.good, bad, right, and wrong.(指的是行为的原理,区分好的,坏的,正确的和错误的)4. Techniques for forecasting resource (预测资源技术)are hunches, Market surveys,, time-series, and economic model.5. Five aspects that differentiate jobs are(区分工作的五个方面)Work pace, job repetitiveness, skill requirements, methods specification, and required attention.6. Five more widely used departmentalization bases are (五个广泛使用的部门化基地是)functional, Process, product, customer, and geographic.2. 7. Contemporary organization design theory can be divided into two categories ofopinion.(现代组织设计理论可以分为两类意见)They are Universalistic approachand contingency approach.略当中的一个)(三个条件确定控制功能的有效性)aretechnical level, and the strategic level.12. The three tasks of world class managers(世界顶级管理者的三个任务): managing work and organizations,13.Three important situational dimensions assumed to(三个重要的情境维度被认为影响领导效能):14. Five key steps in developing a quality control system(开发一个质量控制系统的五个关键步骤): develop quality characteristics, establish quality standards, developquality review program, build commitment to quality,: policy, information,engineering and design,16. Job depth refers to(工作深度指的是)discretion or control over the job.17. Strategy involves the selection of missions, and appropriate courses of action to achieve theses objectives.(战略涉及任务选择)18. Richard Hackman has identified five core dimensions that provide enrichment for jobs.(rh variety, taskidentity, task significance, autonomy, and19. ___P/OM_______ goes well beyond manufacturing operations involving the assembly of products. (远远超出了涉及产品的装配制造业务)It also covers the operation of banks, transportation companies, hospitals and clinics, school systems, insurance companies, and high-technology firms.(它还包括银行,经营运输公司,医院和诊所,学校系统,保险公司,和高科技公司)20. Contemporary organization design theory can be divided into two categories of opinion. (现代组织设计理论可以分为两类意见)The second category of opinion states that the situation. This category is______.⒉Identifying True or false of the following sentences (20 points)Please write you answer into the following table1. Mintzberg found that managers regardless of the type of organization or the level in the organization perform similar role(明茨伯格发现管理者不论什么类型的组织或组织中的水平发挥类似的作用)T2. Social responsiveness has occurred when a business has met only its economic and legal responsibilities.(社会反应发生时,企业只见过它的经济和法律责任。

authoritative leadership style -回复

authoritative leadership style -回复

authoritative leadership style -回复什么是具有权威性的领导风格?具有权威性的领导风格是指在领导过程中,领导者以权威和果断的方式来指导团队。

这种领导风格强调领导者对团队目标和任务的明确规划,并通过强有力的指导和明确的期望来激励员工。

具有权威性的领导者通常决策迅速,为员工提供明确的指导,具备强大的组织能力和管理能力,并且能够有效地调动团队资源以实现组织目标。

为什么选择具有权威性的领导风格?选择具有权威性的领导风格有多个原因。

首先,这种领导风格适用于那些需要快速行动和明确指导的环境。

在面对紧急情况或需要迅速做出决策的任务时,具有权威性的领导者能够迅速做出决策,并向团队传达明确的指导,从而帮助团队实现目标。

其次,具有权威性的领导风格可以建立组织架构和工作流程。

通过明确规划和指导,领导者能够有效地管理团队,确保工作按时完成,并提高生产效率。

此外,具有权威性的领导风格可以在面对团队中的困难和挑战时提供指导和支持,帮助团队成员克服障碍并实现目标。

最后,具有权威性的领导风格可以激发员工的工作动力和职业发展。

领导者的明确期望和强有力的指导可以帮助员工了解自己的角色和职责,并提供发展所需的支持和资源。

通过与领导者密切合作,员工可以借鉴领导者的经验和知识,并不断提升自己的能力和技能。

如何在具有权威性的领导风格中发挥领导作用?在具有权威性的领导风格中发挥领导作用需要注意以下几个方面:1.明确和传达目标和期望。

作为具有权威性的领导者,你应该能够将组织的目标和期望明确传达给团队成员。

确保每个人都清楚地了解他们的角色和任务,并激励他们朝着共同目标努力。

2.提供明确的指导和反馈。

具有权威性的领导者应该能够向团队成员提供明确的指导,确保他们明白自己应该如何进行工作。

此外,及时提供反馈和评估结果,帮助员工认识到自己的优势和改进的方向,从而不断提高工作表现。

3.建立有效的沟通渠道。

作为具有权威性的领导者,你应该建立一个开放和透明的沟通渠道,使团队成员可以随时向你提问和分享意见。

管理人员能力素质模型辞典大全

管理人员能力素质模型辞典大全

目录策略规划(Strategic planning) (4)定义:能清楚定义出企业长期、未来导向的经营目标,并据此建立执行计划,和协调整合及管理控制资源之活动。

(4)成就导向(Achievement orientation) (6)定义:重视具体的成效与表现,设法将工作做好。

能够设定标准(包括个人过去的表现、客观的指标、竞争对手的表现或前所未有的绩效目标)来挑战自我,以追求更佳的表现。

(6)分析性思考(Analytical thinking) (8)定义:能够将问题情境分成较小的部分,逐步探究问题情境所显示的意涵,包括有系统地将各部分的问题情境组织起来;比较各部分间不同的特征;分辨出优先次序及找出时间先后或因果关系。

(8)变革管理(Change management) (10)定义:能够洞悉组织内外在环境的变化,了解组织变革的需求,形成策略,协助整个组织或鼓动组织成员朝某既定的方向改变。

(10)人际沟通(Interpersonal communication) (11)定义:能够倾听从他人处所发出的讯息、运用口语或非口语的方式透过正式或非正式的管道将讯息传递给他人,或正确地解读及重新组织所接收到信息。

(11)咨询及授权(Consulting/empowering) (12)定义:能够理解员工,适时及正面响应组织内成员的信息需求;能够授予员工做决策的权力和责任,并藉此发展员工的能力与对组织的承诺。

(12)持续学习(Continuous learning) (13)定义:能够适时自我评鉴,了解个人才能之局限;同时不断地为自己设定具有挑战性的目标,主动的改善与发展自我。

(13)危机处理(Crisis management) (15)定义:在面临危急情况时,能在最短时间内收集足够信息,了解问题发生的原因;能够急速组织相关资源,根据问题严重性之优先级,采取适当行动,化解危机或将危机可能造成的伤害降至最低。

ITIL认证考试(习题卷6)

ITIL认证考试(习题卷6)

ITIL认证考试(习题卷6)第1部分:单项选择题,共100题,每题只有一个正确答案,多选或少选均不得分。

1.[单选题]哪个术语与服务消费者的需求相一致的服务级别相关?A)服务管理B)保修C)费用D)效答案:B解析:略2.[单选题]Check, Act and Plan are three of the stages of the Deming Cycle. Which is the fourth?检查、处理和计划是戴明循环的三个步骤,第四个是?A)DoB)PerformC)ImplementD)Measure答案:A解析:3.[单选题]哪些类型的变更是预先授权的,风险低,相对常见,并遵循程序或工作说明?A)标准更改B)紧急变更C)内部变化D)正常变化答案:A解析:略4.[单选题]变更日程用于下面哪个项目的?A)帮助计划紧急变更B)帮助授权标准变更C)帮助协助变更授权D)帮助管理正常变更答案:D解析:5.[单选题]关于变更权限的哪项陈述是正确的?A)只有授权紧急变更才需要变更权限B)在部署每个更改时分配更改权限C)只有授权正常变更才需要变更权限D)为每种类型的变更和变更模型分配变更权限答案:D解析:略6.[单选题]What is a recommendation of the 'focus on value' guiding principle?C)Focus on value for the service provider firstD)Focus on value at every step of the improvement答案:D解析:7.[单选题]将下面的句子补充完整。

“服务配置管理实践的目的在于确保在需要的时间和位置提供有关服务配置以及支持[?] 的准确且可靠的信息”。

A)供应商B)配置项(CIs)C)客户D)资产答案:B解析:8.[单选题]“问题管理”实践的目的是什么?A)保护组织所需信息以便开展业务B)通过确定事件的实际和潜在原因以及管理临时方案和已知错误来减少事件发生几率和影响C)通过持续识别和改进服务,确保组织实践和服务能够与不断变化的业务需求保持一致D)通过尽快恢复正常服务运营来最大程度降低事件负面影响答案:B解析:9.[单选题]什么是变更?A)添加、修改或删除可能对服务产生直接或间接影响的任何内容B)确保提供有关服务配置的准确且可靠的信息C)提供新的和变更的服务与特性以供使用D)将新的或变更的硬件、软件或任何其他组件移至生产环境答案:A解析:10.[单选题]哪些服务级别指标最适合衡量用户体验?A)基于单个系统的指标B)服务正常运行时间百分比的指标C)业务计量D)与已定义结果相关的指标答案:D解析:略11.[单选题]Which benefit is MOST aligned with the guiding principle 'progress iteratively with Feedback'?A)Service providers are able to respond more quickly to customer needsB)Bottlenecks in the service provider's workflow are identified.C)The complexities of the service provider's IT systems are identified.D)The service provider gains a better understanding of the customer experience.答案:A解析:B)变更实施C)问题管理D)持续改进答案:D解析:13.[单选题]通过促进客户想要实现的结果,而无需客户管理特定的成本和风险,从而实现价值共同创造的方法是什么A)服务管理B)持续改进C)服务D)IT答案:C解析:略14.[单选题]这通常需要来自许多利益相关者群体的代表团队?A)履行服务请求B)授权紧急变更C)记录新问题D)调查重大事件答案:D解析:略15.[单选题]哪种做法对用户体验和服务提供商的认知有很大影响?A)服务台B)变更支持C)服务水平管理D)供应商管理答案:A解析:略16.[单选题]在应用“协作并促进可见性”指导原则时,下面哪项可协助减少计划改进的阻力?A)改进相关信息仅限于主要利益相关者知晓B)提高改进协作与可见性C)完成所有计划后让客户参与其中D)通过同样的沟通让所有利益相关者以相同方式参与进来答案:B解析:17.[单选题]为什么应对事件进行优先级排序?A)为了将事件与问题或已知错误进行自动匹配B)为了明确事件应升级至哪个支持团队C)为了确保优先解决对业务影响最大的事件D)为了鼓励在团队内部与团队之间提高协作水平答案:C解析:18.[单选题]所有价值链活动如何将输入转化为输出?A)通过确定服务需求D)通过实施流程自动化答案:B解析:19.[单选题]变更计划用于什么目的?A)帮助规划紧急更改B)帮助授权标准更改C)帮助分配变更权限D)帮助管理正常变化答案:D解析:略20.[单选题]关于服务台的哪项说法是正确的?A)服务台应与支持和开发团队密切合作B)服务台应依赖自助服务门户,而不是升级到支持团队C)服务台应与技术支持小组保持隔离D)服务台应将所有技术问题上报给支持和开发团队答案:A解析:略21.[单选题]下面哪项可以促成客户想要的结果?A)服务B)功效C)组织D)IT 资产答案:A解析:22.[单选题]哪一做法的目的包括管理与保密性、完整性和可用性有关的风险?A)信息安全管理B)变更支持C)问题管理D)服务配置管理答案:A解析:略23.[单选题]关于“持续改进”实践的哪项说法是正确的?A)持续改进的参与应仅限于一个小型的专门团队。

人力资源管理模拟试题(含参考答案)

人力资源管理模拟试题(含参考答案)

人力资源管理模拟试题(含参考答案)一、单选题(共40题,每题1分,共40分)1、关于岗位抽样,说法不正确的是。

A、观测次数就是岗位抽样的样本数B、样本数量越少,结果可靠性越低C、观测时刻的总时限应以周为单位D、工作抽样时不需使用秒表或其他计时工具正确答案:C2、()可以帮助高层管理者随时掌握组织的各项战略任务完成情况以及重要工作的进度。

A、战略地图B、人力资源计分卡C、标杆超越法D、数字仪表盘正确答案:D答案解析:数字仪表盘可以帮助高层管理者随时掌握组织的各项战略任务完成情况以及重要工作的进度。

3、()组织结构主要适用于规模巨大、产品或服务种类较多的企业A、直线职能制B、超事业部制C、直线割D、矩阵制正确答案:B4、劳动关系的调整模式不包括()。

A、斗争模式B、多元放任模式C、经营者制衡模式D、统合模式正确答案:C答案解析:本题考查劳动关系的调整模式。

包括斗争模式、多元放任模式、协约自治模式、统合模式。

5、集体合同的特点之一就是劳动者一方必须以()的身份出面,集体合同才能成立。

A、职工个人B、工会或职工代表C、法人代表D、群体代表正确答案:B答案解析:本题考查集体合同签订。

集体合同的特点之一就是劳动者一方必须以工会或职工代表的身份出面,集体合同才能成立。

6、组织中任何层次的领导者都不能逃避有效()的要求,这是领导行为的重要部分之一。

A、人际技能B、技术技能C、概念技能D、管理技能正确答案:A答案解析:人际技能是有效地与他人共事和建立团队合作的能力。

组织中任何层次的领导者都不能逃避有效人际技能的要求,这是领导行为的重要部分之一。

7、调查反馈属于组织发展方法中的()。

A、结构技术B、现代组织发展方法C、人文技术D、结构技术和人文技术的混合体正确答案:C答案解析:组织发展方法分为传统与现代两大类。

其中,传统的组织发展方法包括结构技术与人文技术两类,而人文技术又包括:敏感性训练、调查反馈、质量圈和团际发展。

建筑施工质量控制外文翻译参考文献

建筑施工质量控制外文翻译参考文献

建筑施工质量控制外文翻译参考文献(文档含中英文对照即英文原文和中文翻译)译文:建筑施工过程中质量管理的动机分析和控制方法的研究摘要在建筑施工过程中实施质量管理可以有效地防止在后续建筑产品使用过程中安全事故的发生。

与此同时可以减少建设供应链的总成本,这也有利于增强建筑施工企业的品牌知名度和声誉。

在建筑施工过程中结合质量管理过程和当前建筑施工阶段的主要质量问题,分析了建设过程中的管理动机,将供应链管理与目标管理理念和方法应用到质量管理中,最后提出了具体的质量控制措施。

这些都是为了在建筑施工过程中提高建筑产品的总体质量。

关键字——建筑施工、质量管理、质量动机、控制1.引言调查显示建筑施工企业主要采用现场控制的质量管理模式是预先控制。

大多企业常常使得建筑施工过程中与建设管理中的质量管理相同,他们通常忽略了施工准备阶段质量问题的预防,如供应商的选择、道路的规划和临时设施,这些因素在建筑施工过程中的质量管理上起着至关重要的作用。

建设质量事故频繁发生,引起了许多领域的高度关注,如各级政府部门、施工企业和业主,特别是重庆綦江虹桥的坍塌、五龙的滑坡和洪湖湿地路基施工中的一系列质量安全事故,人们开始对施工质量问题做全方位的思考。

通过研究李秀峰总结归纳了造成工程的质量问题并引入项目质量控制分析方法,Low Sui Pheng 和Jasmine Ann Teo[2] 建立了施工中的质量管理框架来通过经验分析实现项目的质量控制,SangHyun Lee and others[3] 利用系统质量动态结构和变更管理模型的编程方法和控制方法,最终实现了大规模的并行设计和施工项目的管理和控制。

方唐分析了建设项目质量管理的整个过程和控制方法,她认为应该实现对影响建设单位质量的人、材料、机械、方法和环境的完全控制;吴天翔研究出管理因素是影响建设项目质量控制的重要因素,强调了施工过程中需要严格控制的各个方面和整体实现加强管理的需要。

为了解决建设施工过程中的建设质量问题,韩伟建立了一个建筑项目的分析和处理程序。

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外文翻译原文Regulatory Mode and Preferred Leadership Styles: How FitIncreases Job SatisfactionMaterial Source:BASIC AND APPLIED SOCIAL PSYCHOLOGY,29(2),137-149 Author:Arie W. Kruglanski,Antonio Pierro, E. Tory Higgins.Four studies conducted in diverse organizational contexts examined preferences and fit between two regulatory modes, referred to as ‘‘locomotion’’ and ‘‘assessment’’ (Higgins,Kruglanski, & Pierro, 2003; Kruglanski, et al., 2000), and leadership styles practiced by supervisors over their subordinates. The locomotion mode constitutes the aspect of self-regulation that is concerned with movement from state to state, and the assessment mode constitutes the aspect of self-regulation that is concerned with making comparisons.The present studies consistently show that individuals high in locomotion prefer a ‘‘forceful’’ leadership style, represented by ‘‘coercive’’, ‘‘legitimate’’, and ‘‘directive’’ kinds of strategic influence, whereas individuals high in assessment prefer an ‘‘advisory’’ lead er-ship style, represented by ‘‘expert’’, ‘‘referent’’, and ‘‘participative’’ kinds of strategic influence. Consistent with regulatory fit theory (Higgins, 2000), the job satisfaction of subordinates was found to be higher when the style of strategic influence practiced by their supervisor fit their regulatory mode orientation (high locomotion/‘‘forceful’’ style;high assessment/‘‘advisory’’ style).Social influence, conceived of in terms of the ways whereby people deliberately affect each other’s actions,co gnitions and feelings, counts among social psychol ogy’s most fundamental topics of study. Whether one deals with conformity, persuasion, leadership or social change, the underlying concern is with social influence in one of its forms. From both theoretical and pragmatic perspectives, a particularly interesting question concerns the strategies of social influence. Over the centuries, writers like Machiavelli, Hobbes, Dale Carnegie and many others had numerous insights to offer about how best to influence people and enlist theirassistance in advancing one’s own interests.An influential classification of the different potential bases of social influence was offered by French and Raven (1959) in their ground-breaking analysis of social power (see also Raven, 1992, 1993; Raven & Kruglanski,1970). French and Raven (1959) distinguished between five specific power bases: (1) coercive power, related to the threat of punishment; (2) legitimate power, related to one’s normatively accepted right to exert influence;(3) expert power, related to the influencing agent’s superior knowledge recognized by the influence target;(4) referent power, based on the target’s identification with the influencing agent; (5) reward power, related to one’s ability to dispense desirable obj ects like money or effect desirable states like security or pleasure.The bases of power have been subdivided into two more general categories that Raven and his colleagues refer to as ‘‘strong’’ and ‘‘soft’’ (Bui,Raven,&Schwarzwald,1994; Raven, Schwarzwald, & Koslowsky, 1998).Coercive and legitimate power constitute bases in th e ‘‘strong’’ category in which compliance is demanded of others via the invocation of strictly enforcable rules or through the threat of painful consequences contingent on the failure to comply. By contrast, expert, referent,and reward power constitute bases in the ‘‘soft’’ category in which others are essentially free to decide whether to accept the advice or counsel of the influencer.Conceptually related to these two types of power bases is the distinction between autocratic and democratic leadership styles (Lewin & Lippit, 1938; Lewin, Lippit & White, 1939; Lippit & White, 1960; see for a review Bass, 1990). In his review of the literature on leadership styles, Bass (1990) concluded that leadership practices fall on a continuum ranging from purely autocratic to purely democratic (see also Stewart & Manz, 1997).This clustering of widely recognized leader behaviors is empirically supported by relevant factor analyses (e.g.,Sweeney, Fiechtner, & Samores, 1975). According to Bass (1990), the autocratic cluster includes such styles as authoritarian, directive, and coercive, whereas the democratic cluster includes such styles as democratic,participative, and consultative.The present paper is concerned with these two basic types of leadership styles. To avoid associations with extraneous content of political labels (e.g., ‘‘autocratic’’versus ‘‘democratic’’) or labels with evaluative connotations (e.g., ‘‘strong’’ versus ‘‘soft’’), we will refer to the‘‘strong’’/‘‘autocratic’’ type of leadership style as ‘‘forceful’’ and the ‘‘soft’’/‘‘democratic’’ type of leadership styleas ‘‘advisory’’. ‘‘Forceful’’ captures the demanding, direc tive and coercive nature of the ‘‘strong’’/‘‘autocratic’’ typ e of leadership while remaining more neutral in political content and evaluative tone. To ‘‘force’’ means to press,drive or compel. ‘‘Advisory’’ captures the counselling,consultative and participative nature of the ‘‘soft’’/‘‘democratic’’ type of leadershi p style while also remaining more neutral in political content and evaluative tone. To‘‘advise’’ means to recommend, counsel, or consult, and‘‘advised’’ means considered and thought out.The ‘‘forceful’’ and ‘‘advisory’’ leadership styles rep resent different ways of influencing others. In organizational settings, supervisors use these different strategies to influence the goal pursuits of their subordinates.How do these leadership strategies of supervisors affect the job satisfaction of the subordinates who are the target of the influence strategies? Is impact of leadership strategy invariant across circumstances or is it contingent on a fit between type of leadership strategy and type of target of influence. The present research assumes the latter, and tests the hypothesis that a fit between relevant personality dimensions and type of leadership style plays an important role in determining the impact of supervisors’ social influence strategies on subordi nates’ job satisfaction.This impact of fit on job satisfaction can be conceptualized in terms of regulatory fit theory (Higgins, 2000).Regulatory fit occurs when individuals’ orientation toward goal pursuit is sustained by the manner of the goal pursuit, by how progress toward the goal is striven for.Previous studies have examined the fit between people’s promotion orientation on accomplishments versus prevention orientation on security, and the strategic means of eagerness (trying to ensure ‘‘hits’’) versus vigilance (trying to ensure ‘‘correct rejections’’). Several studies (see Freitas & Higgins, 2002; Freitas, Liberman, & Higgins, 2002) have found that individuals enjoy an activity more when there is a fit between their regulatory focus orientation and the strategic means used in that activity (promotion focus/eagerness means; prevention focus/vigilance means). There is also evidence from a daily diary study that life satisfaction is higher when there is a fit between individuals’ regulatory focus orientation and the strategic means they use to cope with everyday problems (Grant, Higgins, Baer & Bolger, 2006).Often individuals themselves determine how they pursue a goal, and when this happens they are likely to pursue the goal in a manner that fits their goal orientation. But it is not always the case that individuals determine how they pursue a goal. Other people with power over them can determine how they pursue a goal,as parentsoften do with children, teachers with students, and supervisors with those they supervise. Indeed,in experimental work on the effects of regulatory fit, it is the experimenter who determines how the participants pursue their goal, as by having participants make a decision in an eager way or in a vigilant way, thereby creating fit and non-fit conditions (e.g., Higgins, Idson,Freitas, Spiegel, & Molden, 2003). Thus, although regulatory fit is itself an intrapersonal motivational experience, the determinants of that experience can be interpersonal. Regulatory fit concerns the relation between a person’s goal orientation and the manner o f that person’s goal pursuit—whether the manner sustains or disrupts the orientation—but the manner of goal pursuit can be determined by another person. This is precisely the situation when a supervisor has a leadership style, a preferred way of carrying out goal pursuits or tasks, that determines how subordinates carry out their work. Different leadership styles make the followers pursue their goals, perform their tasks, in different ways,and these different ways can sustain (fit) or disrupt (non-fit) the goal pursuit orientations of the followers.Supervisors affect the day-to-day activities of their subordinates through the use of different influence strategies. These influence strategies may provide a better fit for the self-regulatory orientations of some subordinates than others. Which self-regulatory orientations might have a better fit with either the ‘‘forceful’’ influence strategy or the ‘‘advisory’’ influence strategy? We hypo thesized that locomotion and assessment, two self-regulatory orientations distinguished by regulatory mode theory (see Higgins et al., 2003; Kruglanski et al., 2000),would have a better fit, respectively, with the ‘‘forceful’’and the ‘‘advisory’’ strategies. Next, we describe these two regulatory modes and discuss how they relate to the ‘‘forceful’’ and ‘‘advisory’’ leadership styles.Most goal pursuit activities involve two essential self-regulatory modes: a mode of assessment and a mode of locomotion. Assessment is the aspect of self-regulation that is concerned with critically evaluating entities or states, such as goals or means in relation to alternatives in order to judge relative quality (Higgins et al., 2003;Kruglanski et al., 2000). Individuals with strong assessment concerns want to compare all options and search for new possibilities before making a decision, even if that means waiting. They relate past and future actions to critical standards. They want to choose the option that has the best attributes overall compared to the alternative options; they want to make the correct choice (Higgins et al., 2003; Kruglanski et al., 2000).In a decision-making context, for example,Avnet and Higgins (2003) found that individuals with high assessment concerns preferred to choose among a set of alternatives by fully comparing each option to one another on all of the attribute dimensions. This full comparison strategy is a thorough assessment process because it involves comparing all options on all attributes.By contrast, the locomotion mode is the aspect of self-regulation that is concerned with movement from state to state. Individuals with strong locomotion concerns want to take action, to get started, even if that means not considering all the options fully. Once the task is initiated, they want to maintain it and complete it without undue disruptions or delays (Higgins et al.,2003; Kruglanski et al., 2000). They want to make steady progress. Avnet and Higgins (2003), for example,found that individuals with high locomotion concerns preferred to make their choice by eliminating at each step whichever option was worst on the attribute dimension being examined. This progressive elimination strategy is a relatively quick and steady way to identify a final course of action because only one option remains at the end.Research by Higgins, Kruglanski, and their colleagues (see Higgins et al., 2003; Kruglanski et al., 2000) has shown that locomotion and assessment may be differentially emphasized by different individuals.Kruglanski et al. (2000) developed two separate scales to measure chronic individual differences in assessment and locomotion. In a comprehensive series of studies,these authors demonstrated the unidimensionality,internal consistency, and temporal stability of each scale. They found that locomotion and assessment tendencies are essentially uncorrelated with each other (i.e., a person can be high or low on both, or high on one and low on the other, etc.), that each are needed for self-regulatory success, and that each relates to a distinct task orientation and motivational emphasis.译文监督管理模式和领先的领导风格:非常适合工作满意度的提高资料来源:社会心理学基础与应用,29(2),137-149作者:Arie W. Kruglanski,Antonio Pierro, E. Tory Higgins.通过在不同的组织环境中进行的四项研究,探讨两种监管模式的喜好和适应,被称为“运动”和“评估”(希金斯,Kruglanski,&Pierro,2003; Kruglanski,等,2000),领导对其下属的监管就是采用这种领导方式。

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